<p>A large, mission-driven organization within the public sector health and human services domain is seeking a <strong>Business Systems Architect / Senior Business Systems Analyst</strong> to lead a strategic effort focused on optimizing and modernizing a complex case management technology ecosystem. This is a confidential search for a long-term initiative that requires a blend of systems strategy, business architecture, and hands-on analysis.</p><p><strong>About the Role</strong></p><p>This individual will be responsible for evaluating current system capabilities, defining business and system architecture, and mapping processes across multiple platforms to drive consistency, efficiency, and strategic use of technology. The initial focus will be on the organization’s case management systems, which span Salesforce, Microsoft Dynamics, and several additional applications used across different business units.</p><p>The goal is to streamline, align, and modernize these systems to support future scalability and operational effectiveness. This role may involve either working independently or partnering with internal subject-matter experts who deeply understand existing workflows.</p><p><strong>Key Responsibilities</strong></p><ul><li>Assess current-state case management systems and supporting applications across multiple business areas.</li><li>Define system capabilities, business architecture, and process flows to recommend opportunities for standardization and consolidation.</li><li>Partner closely with internal business teams and technical teams to distill complex requirements and translate them into actionable solution strategies.</li><li>Develop detailed documentation including workflows, capability maps, system interaction diagrams, and functional requirements.</li><li>Serve as a thought partner in shaping a long-term solution strategy leveraging low-code/no-code tools.</li><li>Work with cross-functional teams from IT, business stakeholders, and external partners to guide solution design and ensure alignment with organizational goals.</li><li>Provide recommendations that balance current-state realities with future-state architectural vision.</li><li>Support decision-making around whether to backfill internal SMEs or leverage external expertise.</li></ul><p><br></p>
We are looking for an experienced Business Systems Analyst to join our team on a long-term contract basis. This role will involve analyzing and optimizing current systems to ensure efficient use of technology, particularly within case management platforms. The ideal candidate will bring a strong background in public sector health, human services, or insurance, and will play a key role in driving strategic solutions.<br><br>Responsibilities:<br>• Assess and document existing system capabilities and business architecture processes.<br>• Develop strategies to optimize case management systems, including Salesforce and Dynamics.<br>• Collaborate with cross-functional teams to identify opportunities for system consolidation and improved efficiency.<br>• Work with low-code/no-code platforms to implement solutions tailored to organizational needs.<br>• Facilitate workshops and meetings to gather requirements and align stakeholders on project objectives.<br>• Create detailed Business Requirement Documents (BRDs) and ensure alignment with project goals.<br>• Apply Agile Scrum methodologies to manage project tasks and timelines effectively.<br>• Provide expertise in public sector health and human services or insurance processes.<br>• Support the transition of internal employees into project roles as needed.<br>• Deliver actionable recommendations to improve technology utilization.
We are looking for an experienced Sr. Financial Systems Analyst to join our team in Brookline, Massachusetts. In this role, you will play a pivotal part in bridging the gap between research finance and broader financial operations, ensuring seamless collaboration across departments. This is a long-term contract position ideal for individuals with strong analytical skills and a deep understanding of financial systems, particularly Workday.<br><br>Responsibilities:<br>• Collaborate with research finance teams and other stakeholders to develop effective financial strategies and processes.<br>• Design and build reports and dashboards within the Workday system to support organizational needs.<br>• Partner with cross-functional teams to address financial concerns and implement solutions.<br>• Monitor and maintain financial controls, identifying and resolving issues proactively.<br>• Work closely with end users to strategize and optimize business processes within the Workday system.<br>• Serve as a key liaison between research grants teams and other financial departments.<br>• Analyze complex financial data to provide actionable insights.<br>• Manage projects related to financial systems enhancements and integrations.<br>• Ensure compliance with policies and procedures while improving system functionality.<br>• Provide independent contributions to support organizational goals and objectives.
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in Boston, Massachusetts. In this contract-to-permanent position, you will play a vital role in providing Tier 2 and Tier 3 support for a variety of applications, systems, and platforms. This is an exciting opportunity to work in a collaborative and growing environment where you can contribute to impactful technology initiatives and long-term organizational goals.<br><br>Responsibilities:<br>• Provide advanced Tier 2 and Tier 3 support for Windows desktop environments, including troubleshooting escalated issues.<br>• Support and maintain iManage, Office 365, Azure virtual desktop, and Windows 11 systems.<br>• Write and modify SQL queries to assist with data management and application functionality.<br>• Address service desk tickets related to log management, server capacity issues, disaster recovery validation, and other user concerns.<br>• Troubleshoot and resolve application issues for proprietary and industry-specific software.<br>• Collaborate with team members to ensure optimal system performance and user satisfaction.<br>• Assist in cloud migration projects and other upcoming technology initiatives.<br>• Provide attentive and timely customer service to end users, including lawyers and other staff members.<br>• Support backup and disaster recovery processes using tools like Zerto.<br>• Contribute to the organization’s technology growth by offering insights and solutions for future advancements.
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in Cambridge, Massachusetts. This long-term contract position offers the opportunity to provide essential IT support to a dynamic organization within the Health Pharm/Biotech industry. The role involves in-person interaction and requires relevant experience, attention to detail, strong technical skills, and excellent communication abilities.<br><br>Responsibilities:<br>• Provide Level 2 support for Windows desktop environments, including troubleshooting issues with Windows 10 and Windows 11.<br>• Manage user accounts through Active Directory, including password resets and account unlocks.<br>• Offer technical support for Microsoft Office 365, Zoom, and Microsoft Teams.<br>• Address service requests and incidents using ServiceNow for ticket management.<br>• Perform hands-on troubleshooting for hardware and software issues, ensuring swift resolution.<br>• Support walk-up IT kiosks and assist end users in person across multiple buildings.<br>• Collaborate on projects such as migrating to Windows 11, implementing Intune, and deploying Manage Engine for patch management.<br>• Handle remote tickets for non-local users and provide seamless IT assistance.<br>• Work closely with a team of 9-10 support staff, following guidance from team leads and established protocols.<br>• Contribute to maintaining a high level of service for approximately 1,000 end users across two buildings.
We are looking for a skilled Help Desk/Desktop Support Analyst to provide high-quality technical assistance across multiple locations in Boston, Massachusetts. This long-term contract position requires a proactive, detail-oriented individual with strong expertise in Level 2 Desktop Support and a passion for delivering exceptional customer service. The role involves supporting both Mac and Windows environments, troubleshooting hardware and software issues, and ensuring smooth operation of IT systems.<br><br>Responsibilities:<br>• Deliver onsite IT support services three days a week at a pharmaceutical company and one day a week at another client location.<br>• Diagnose and resolve technical issues related to computers, networks, and software in Mac and Windows environments.<br>• Provide advanced troubleshooting and support for Office 365, Azure Active Directory, and Okta systems.<br>• Manage and resolve service desk tickets promptly, ensuring minimal disruption to users.<br>• Maintain and support printers, conference room technology, and audiovisual equipment.<br>• Collaborate effectively with team members to address IT challenges and improve system efficiency.<br>• Demonstrate a customer-centric approach while assisting users with technical issues.<br>• Ensure proper documentation of issues, solutions, and updates within the ticketing system.<br>• Stay updated on the latest AV and IT technologies to provide effective support.<br>• Organize and prioritize tasks to meet deadlines and client expectations.
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team on a contract basis in Lawrence, Massachusetts. This role involves providing technical assistance to both remote and onsite users while maintaining and troubleshooting various software and hardware systems. If you enjoy solving technical problems and thrive in a fast-paced environment, this position offers an excellent opportunity to showcase your expertise.<br><br>Responsibilities:<br>• Offer prompt technical support to remote and onsite users, ensuring all issues are resolved efficiently.<br>• Manage and troubleshoot Dell laptops, VoIP software, and various SaaS applications.<br>• Utilize tools such as Azure, Entra, and Intune to maintain cloud-based systems.<br>• Handle mailroom support tasks and assist with related technical needs.<br>• Work with Windows-based systems to provide solutions and ensure optimal functionality.<br>• Respond to and manage service desk tickets using SuperOps ticketing software.<br>• Collaborate as part of a virtual support team to address user challenges.<br>• Conduct basic troubleshooting for Active Directory and Microsoft Windows environments.<br>• Provide consistent updates and communication to users regarding issue resolutions.<br>• Ensure all systems are functioning effectively and securely by monitoring and maintaining hardware and software configurations.
<p>We are looking for a skilled Financial Analyst to join our team in Auburn, Massachusetts. In this role, you will contribute to the Financial Planning & Analysis (FP& A) team, focusing on operating expenses, personnel reporting, and financial statement consolidation. You will play a critical part in ensuring accurate financial reporting, supporting budget management, and conducting variance analysis. This position is perfect for an analytical thinker who thrives in data-driven environments and enjoys cross-functional collaboration.</p><p><br></p><p>For immediate interview call Victor Muller at 508 205 2136</p><p><br></p><p>Responsibilities:</p><p>• Manage monthly operating expense and personnel reports in Adaptive Planning, including tracking, forecasting, and analyzing variances against budget and prior-year data.</p><p>• Collaborate with the Accounting team to ensure proper expense classifications, accruals, and adjustments for non-recurring costs.</p><p>• Provide department leaders with detailed analyses of expense performance and headcount trends.</p><p>• Maintain and enhance Adaptive Planning models to improve the accuracy and efficiency of operating expense and personnel reporting.</p><p>• Work closely with Accounting to ensure financial statements are accurate, complete, and consistent with compliance standards.</p><p>• Assist in preparing consolidated profit and loss statements, identifying key variances and drivers impacting net income.</p><p>• Support annual budgeting and forecasting processes, focusing on operating expenses, personnel, and below-gross-profit areas.</p><p>• Develop management reports and presentations for leadership and board-level reviews.</p><p>• Identify opportunities to streamline reporting processes, automate tasks, and improve data quality.</p><p>• Collaborate with IT, Accounting, and FP& A teams to improve system integrations and reporting accuracy.</p>
We are looking for a skilled Senior Business Analyst with extensive knowledge of Oracle Cloud Fusion Finance to play a pivotal role in supporting financial transformation projects. This individual will act as the bridge between Finance and IT, ensuring that Oracle Cloud solutions align with organizational objectives. As this is a long-term contract position, you will contribute to designing, implementing, and optimizing Oracle Fusion Finance modules.<br><br>Responsibilities:<br>• Collaborate with finance, accounting, and IT teams to gather and document detailed business requirements for Oracle Cloud Fusion Financial modules, including GL, AP, AR, FA, CM, and Tax.<br>• Assess and analyze current financial processes to identify areas for improvement using Oracle Fusion functionalities.<br>• Convert business requirements into functional specifications and configurations tailored for Oracle Cloud Fusion Finance.<br>• Drive or support activities such as configuration, testing, deployment, and post-implementation troubleshooting.<br>• Serve as a subject matter expert on Oracle Fusion Finance modules, offering guidance on functionality and best practices.<br>• Work closely with integration and data teams to ensure smooth connectivity between Oracle systems and external applications.<br>• Develop comprehensive training materials and provide hands-on support to end-users during training sessions.<br>• Address and resolve system issues, manage defects, and provide support for month-end and quarter-end financial close processes.<br>• Monitor Oracle Cloud updates and releases to evaluate their implications on business operations.
<p>Our client is seeking a detail-oriented <strong>Accounts Payable Analyst</strong> to join their team! This position is ideal for someone who enjoys working independently, takes initiative, and has a strong eye for accuracy and organization.</p><p><br></p><p><strong>Responsibilities include:</strong></p><p>The Accounts Payable Analyst will be responsible for the accurate and timely processing of invoices and payments. Daily duties include reviewing and matching invoices and check requests, verifying vendor codes, invoice numbers, and dates, and ensuring all required approvals are in place. You’ll process and prepare accounts payable checks, coordinate with internal teams for payment releases, and ensure all checks are matched and mailed correctly. Additional responsibilities include monitoring accounts to ensure payments are current, resolving invoice discrepancies, processing refunds, and corresponding with vendors regarding payment inquiries or new vendor setup.</p><p><br></p><p>For <strong>immediate consideration</strong>, please call Allison Brown @ 508.205.2121</p><p><br></p><p><br></p><p><strong>Qualifications:</strong></p><ul><li>2+ years of hands-on Accounts Payable experience</li><li>Strong attention to detail, accuracy, and organizational skills</li><li>Ability to work independently and manage multiple priorities</li><li>Proficiency with accounting systems</li></ul><p>This is a great opportunity to join a professional, team-oriented environment that values accuracy and efficiency</p>
We are looking for an experienced Project Manager to oversee a variety of system-related projects in Nashua, New Hampshire. This role requires someone who is detail oriented and can effectively manage cross-functional teams, implement strategic initiatives, and ensure project goals are met within established timelines. As a Long-term Contract position, this opportunity is ideal for someone seeking to make a lasting impact in a dynamic and collaborative environment.<br><br>Responsibilities:<br>• Lead and manage system-focused projects from initiation to completion, ensuring alignment with organizational objectives.<br>• Coordinate and guide cross-functional teams to achieve project milestones and deliverables.<br>• Develop detailed project plans, timelines, and budgets while monitoring progress and addressing potential risks.<br>• Oversee the implementation of systems, including CRM and Salesforce solutions, ensuring successful integration.<br>• Manage the RFP process, including drafting proposals and evaluating vendor responses.<br>• Utilize formal project management methodologies to provide structure and clarity throughout the project lifecycle.<br>• Collaborate with stakeholders to identify requirements, set priorities, and ensure seamless communication.<br>• Facilitate Agile Scrum practices to promote efficiency and adaptability within teams.<br>• Ensure compliance with industry standards and organizational policies for all projects.<br>• Provide regular updates and reports to leadership, highlighting progress, challenges, and solutions.
<p>We are looking for an experienced Lead Enterprise Architect to drive strategic technology decisions and establish scalable, reliable architectural frameworks for the organization. In this role, you will build the enterprise architecture function from the ground up. The Lead Enterprise Architect will define architectural strategy, guide solution design, elevate engineering best practices, and advise senior leadership. You’ll work closely with the CIO, technical leaders, and business stakeholders to create a scalable, secure, and modern technology ecosystem. This is a highly strategic, hands-on leadership role for a self-starter who can operate in an environment with significant architectural gaps and minimal existing standards. This role is hybrid in Boston.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Enterprise Architecture</strong></p><ul><li>Assess the current architecture, identify gaps/anti-patterns, and define the future-state architecture.</li><li>Establish enterprise-wide architecture standards, patterns, and governance.</li><li>Evaluate emerging technologies and present recommendations to executive leadership.</li><li>Align solution design with business goals and long-term technology strategy.</li></ul><p><strong>Solution Architecture</strong></p><ul><li>Lead solution design for policy admin platforms (Duck Creek, Guidewire), microservices, APIs, integrations, and data architecture.</li><li>Provide guidance, not coding, to development teams and technical leads.</li><li>Develop architectural blueprints and ensure adherence across engineering teams.</li></ul><p><strong>DevOps & Testing Leadership</strong></p><ul><li>Manage 2 DevOps Engineers and 1 Testing Engineer.</li><li>Standardize CI/CD practices, DevOps frameworks, and testing automation across teams.</li></ul><p><strong>Execution & Cross-Functional Leadership</strong></p><ul><li>Drive architectural roadmaps for applications, data, and integrations.</li><li>Partner with business stakeholders to ensure solutions meet organizational needs.</li><li>Mentor engineers and influence engineering, data, and infrastructure teams.</li></ul>
We are looking for an experienced ERP/CRM Developer to support and enhance the Infor CloudSuite Industrial (SyteLine) system for our organization. This role involves managing technical aspects of the ERP system across existing sites and assisting with the implementation of new locations. You will collaborate with cross-functional teams to design, develop, and deploy solutions that align with business objectives. Please note, this is a contract to permanent position.<br><br>Responsibilities:<br>• Analyze business requirements to design and implement ERP system solutions that address functionality, performance, and security needs.<br>• Configure and customize the Infor CloudSuite Industrial (SyteLine) system to meet organizational goals.<br>• Develop and test technical solutions, including integrations, reporting tools, and data synchronization processes.<br>• Conduct system testing, including unit, integration, and user acceptance testing, to ensure solutions meet specifications.<br>• Provide Tier 3 support for ERP-related issues and troubleshoot complex system challenges to maintain optimal business operations.<br>• Create and maintain detailed documentation, including user guides and deployment packages.<br>• Perform regular system updates, patches, and monitoring to ensure data integrity and system reliability.<br>• Collaborate with team members and stakeholders to identify opportunities for system optimization and continuous improvement.<br>• Provide training and mentorship to users and technical staff to enhance system proficiency.<br>• Travel to company sites as needed to support ERP implementations and provide hands-on assistance.
<p><strong>Overview</strong></p><p>We are seeking a highly motivated <strong>Senior Project Manager</strong> to support the Markets Financing Solutions – Prime Services business. This role leads the execution of a complex global program supporting the growth of a multinational Prime Services offering. The ideal candidate brings extensive project management experience, strong financial services knowledge, and the ability to manage cross‑functional, multi‑workstream initiatives.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Core Project & Program Management</strong></p><ul><li>Drive end‑to‑end project execution across multiple workstreams</li><li>Define operating model and technology requirements</li><li>Lead steering committees and governance forums</li><li>Provide regular updates to senior stakeholders and strategic committees</li><li>Develop and maintain project plans, milestones, dependencies, and risk logs</li><li>Ensure alignment with Change Management Framework requirements for EMEA‑impacting initiatives</li><li>Build productive relationships with project leads across the enterprise</li></ul><p><strong>Regulatory & Governance</strong></p><ul><li>Support regulatory compliance and approval processes</li><li>Track and coordinate governance and oversight programs required for new product launches</li></ul><p><strong>Specific Program Responsibilities</strong></p><ul><li>Support the build‑out of a new Prime Services offering</li><li>Manage scope, capacity planning, resources, timelines, and risks/issues</li><li>Coordinate activities across technology, operations, and business teams</li><li>Identify risks, escalate issues, and drive mitigation and resolution</li><li>Communicate program status to senior management on a regular and ad‑hoc basis</li><li>Manage workstream interdependencies and oversee outsourced components</li></ul>
