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43 results for Help Desk Support Manager in North Olmsted, OH

Service Delivery Manager
  • Cleveland, OH
  • onsite
  • Permanent
  • 130000.00 - 160000.00 USD / Yearly
  • <p>We are looking for a skilled Service Delivery Manager to act as a strategic liaison in Cleveland, Ohio. This role involves ensuring the alignment of technology solutions with business objectives, while fostering collaboration across local and global teams. The ideal candidate will play a critical role in driving IT strategies that support operational priorities and enhance service delivery.</p><p><br></p><p>Responsibilities:</p><p>• Build and maintain strong relationships to understand and align IT solutions with their business needs.</p><p>• Oversee the delivery of IT projects and services, ensuring quality, compliance, and alignment with organizational objectives.</p><p>• Coordinate resources within a matrix structure, managing both local and global teams to achieve service delivery goals.</p><p>• Actively participate in site-specific activities to ensure the successful implementation of technology solutions.</p><p>• Drive IT strategies that support operational priorities and enhance business processes.</p><p>• Ensure adherence to governance, compliance, and security standards across all IT services.</p><p>• Provide support for tools such as Cisco Webex Meetings, Azure Active Directory, and Intune.</p><p>• Monitor and manage service levels to ensure consistent and effective delivery.</p><p>• Collaborate with cross-functional teams to design and implement innovative IT solutions.</p><p>• Utilize ITIL methodologies to optimize service delivery processes and improve efficiency.</p>
  • 2025-10-21T19:05:18Z
Network Administrator
  • Cleveland, OH
  • onsite
  • Permanent
  • 70000.00 - 80000.00 USD / Yearly
  • <p>Key responsibilities include:</p><ul><li>Establish, record, and uphold system protocols to maintain a stable network infrastructure</li><li>Deploy innovative technologies and enhance the robustness of existing systems</li><li>Oversee network health, resolve performance issues, plan system upgrades, and liaise with architects and external partners</li><li>Diagnose connectivity problems across LAN and WAN environments using various diagnostic tools</li><li>Protect network assets by implementing access controls and security policies</li><li>Administer firewall configurations in accordance with current cybersecurity standards</li><li>Provide updates on network operations and oversee associated initiatives</li><li>Schedule quarterly updates for network, storage, and server hardware to ensure firmware is current</li><li>Set up and manage routing/switching hardware, SIP-based voice services, and essential firewall configuration</li><li>Maintain and configure data storage and computing platforms</li><li>Deliver remote technical assistance to field engineers and users during system deployments</li><li>Address and fix installation-related issues during initial setup phases</li><li>Oversee IP management and hosted infrastructure within data center environments</li><li>Work closely with project managers, engineers, and help desk personnel to ensure seamless operations</li><li>Gather requirements and develop or maintain tailored solutions for internal stakeholders</li><li>Engage in team meetings to communicate progress and share technical insights</li><li>Record help desk support activities and resolutions</li><li>Contribute to the creation and refinement of technical documentation and QA processes</li><li>Assist in software testing and updates that influence network performance</li><li>Offer helpdesk support outside regular hours, including participation in on-call rotations</li><li>Guide and train junior IT personnel while promoting skill-sharing across the team</li><li>Handle multiple critical projects concurrently with effective prioritization</li><li>Keep supervisors informed with regular updates on project developments</li></ul>
  • 2025-10-06T15:58:59Z
Customer Service Representative
  • Strongsville, OH
  • onsite
  • Contract / Temporary to Hire
  • 19.95 - 23.10 USD / Hourly
  • We are looking for a dedicated Customer Service Representative to join our team in Strongsville, Ohio. This Contract to permanent position offers an opportunity to work in a fast-paced service industry environment, providing exceptional support to clients and ensuring smooth account management. If you have a strong background in customer service and a proactive approach, we encourage you to apply.<br><br>Responsibilities:<br>• Assist customers by addressing inquiries, resolving issues, and providing accurate information in a timely manner.<br>• Maintain detailed records and prepare reports to ensure accurate documentation of client interactions and account updates.<br>• Handle inbound calls professionally, demonstrating strong communication skills and a customer-focused attitude.<br>• Utilize SAP software to manage data entry and account transactions efficiently.<br>• Leverage Office tools to create detailed reports and support administrative tasks.<br>• Collaborate with team members to ensure seamless account management and client satisfaction.<br>• Follow established procedures for background checks and drug screenings prior to onboarding new team members.<br>• Adapt quickly to new processes and systems, contributing to the team’s success.<br>• Uphold a high standard of professionalism in all interactions with clients and colleagues.
  • 2025-10-29T15:34:01Z
Field Applications Engineer
  • Middlefield, OH
  • remote
  • Contract / Temporary to Hire
  • 52.25 - 60.50 USD / Hourly
  • We are looking for a skilled Field Applications Engineer to join our team in Middlefield, Ohio. In this Contract-to-permanent position, you will act as a key technical liaison between customers and internal teams, ensuring our products align with customer needs and deliver exceptional value. This role offers a dynamic work environment with opportunities to contribute to technical solutions, product development, and customer satisfaction.<br><br>Responsibilities:<br>• Provide expert technical support and tailored product recommendations to meet customer application requirements.<br>• Translate customer needs into detailed technical specifications to guide product selection and development.<br>• Collaborate with Sales Engineers and Product Managers to create impactful presentations, technical documentation, and accurate quotes.<br>• Lead and manage new customer projects, ensuring timely and precise delivery of solutions.<br>• Represent the company at customer meetings, industry events, and trade shows, requiring 15–20% travel.<br>• Support the introduction of new products and identify market trends to enhance existing product offerings.<br>• Develop tools, resources, and training materials to optimize sales and quoting processes.<br>• Gather and analyze customer feedback to drive improvements in product design and functionality.
  • 2025-10-23T21:58:43Z
Sr. Web Administrator
  • Richfield, OH
  • onsite
  • Contract / Temporary to Hire
  • 48.29 - 55.91 USD / Hourly
  • <p>Provides comprehensive design, installation, project management, maintenance, testing, and support at the highest level for all hosted applications and elements of the global I/T infrastructure. Assists in planning, organizing, and controlling the activities of the hosting team. Consults with I/T leadership, internal stakeholders, and external customers to resolve complex hosting-related technical problems. Oversees new hardware, software, and hosting site installations, upgrades, and troubleshooting efforts. Reviews and acts on daily quality assurance and diagnostic support for hosted infrastructure at both internal and commercial hosting sites. Receives minimal supervision and serves as a technical leader for other team members. Acts as project manager for hosting projects, installations, and support initiatives, and serves as <strong>Manager, Datacenter Operations</strong> as requested.</p><p><br></p><p><strong>Duties and Responsibilities</strong></p><ol><li>Maintain and support global web solutions utilizing IIS, Apache, Tomcat, JRUN, ColdFusion, .NET, HTML, ASP, PERL, Microsoft tools, and various web server and DBMS platforms.</li><li>Partner with client management, global technology developers, and external customers to design and implement complex hosted applications across existing and new infrastructure.</li><li>Assist in scheduling, designing, upgrading, and maintaining scalable systems supporting internal and commercial hosting initiatives; provide hands-on support as needed.</li><li>Build, configure, and support hardware and software on Windows and Linux/Unix servers to enable deployment of global hosted applications.</li><li>Lead troubleshooting and provide advanced technical support for global hosted applications to developers, publishers, external customers, and internal teams.</li><li>Develop and guide scripting efforts to automate, monitor, and manage the global hosting environment.</li><li>Collaborate with commercial outsource providers to build, modify, tune, and support infrastructure for hosted applications.</li><li>Direct the collection and analysis of performance data on web infrastructure and recommend improvements.</li><li>Ensure adherence to security standards to protect company and client information assets at all times.</li><li>Perform other duties as assigned.</li></ol><p><br></p><p><br></p><p><br></p>
  • 2025-10-13T18:13:44Z
Software Engineering Manager
  • Greater Cleveland, OH
  • onsite
  • Permanent
  • 140000.00 - 160000.00 USD / Yearly
  • <p>We are looking for a dedicated Software Engineering Manager to oversee the development of embedded software for digital power control systems in Greater Cleveland, Ohio. This role requires a strong technical background combined with leadership skills to guide a team of engineers in delivering high-quality solutions. The ideal candidate will collaborate across departments to ensure seamless integration of software and hardware, driving innovation in real-time embedded systems.</p><p><br></p><p>Responsibilities:</p><p>• Lead the creation and implementation of embedded software for digital power control systems, ensuring high power output in DC and AC formats.</p><p>• Design and develop firmware for real-time control using MCUs, DSPs, or FPGAs, leveraging C/C++ or similar low-level programming languages.</p><p>• Supervise and mentor a team of engineers, conducting code reviews, providing technical guidance, and evaluating performance.</p><p>• Collaborate with hardware, systems, and product teams to establish software requirements and interface specifications.</p><p>• Promote best practices in embedded software development, including version control, unit testing, and comprehensive documentation.</p><p>• Manage the entire software development lifecycle, from initial concept through production and ongoing support.</p><p>• Debug and troubleshoot complex embedded systems in laboratory settings to ensure optimal functionality.</p><p>• Travel occasionally, up to 10%, for project-related needs or collaboration.</p><p>• Stay updated on advancements in embedded systems and integrate innovative solutions into projects.</p>
  • 2025-10-21T19:08:47Z
Customer Service Representative
  • Cleveland, OH
  • onsite
  • Contract / Temporary to Hire
  • 22.80 - 26.40 USD / Hourly
  • We are looking for a dedicated Customer Service Representative to join our team in Cleveland, Ohio. This role combines customer engagement and inside sales responsibilities, focusing on account management and order entry tasks. As a Contract to permanent position, this opportunity offers the potential for long-term growth in a collaborative and detail-oriented environment.<br><br>Responsibilities:<br>• Manage and maintain existing customer accounts, ensuring satisfaction and prompt resolution of any issues.<br>• Develop new business relationships by identifying potential clients and presenting tailored solutions.<br>• Process and track customer orders with accuracy and efficiency to meet delivery timelines.<br>• Communicate effectively with customers through phone, email, and other channels to provide exceptional service.<br>• Collaborate with internal teams to address customer needs and achieve business goals.<br>• Utilize Microsoft Office and company-specific systems to maintain records and generate reports.<br>• Assist customers with technical inquiries related to water testing and treatment services.<br>• Conduct follow-ups with clients to ensure ongoing satisfaction and address any additional requirements.<br>• Participate in team meetings and contribute ideas for improving sales strategies and customer service processes.
  • 2025-10-29T15:44:34Z
Network Communications Engineer II
  • Bedford, OH
  • onsite
  • Permanent
  • 75000.00 - 85000.00 USD / Yearly
  • We are looking for a skilled Network Communications Engineer II to join our team in Bedford, Ohio. In this role, you will apply your technical expertise to design, manage, and troubleshoot network infrastructure, ensuring seamless connectivity and efficient communication across systems. This position offers the opportunity to work on cutting-edge technology and collaborate with professionals to optimize network performance.<br><br>Responsibilities:<br>• Design, implement, and maintain secure and efficient network infrastructures.<br>• Configure and manage Cisco routers, switches, and wireless systems to support organizational needs.<br>• Monitor and troubleshoot Palo Alto Networks firewalls to ensure optimal security and performance.<br>• Collaborate with cross-functional teams to address network challenges and deliver user-friendly solutions.<br>• Apply knowledge of VLANs, subnetting, and VoIP to enhance network functionality.<br>• Oversee the operation and control of telecommunications systems, ensuring reliability and scalability.<br>• Provide technical expertise to support data center infrastructure projects.<br>• Conduct periodic network assessments to identify areas for improvement and implement upgrades.<br>• Travel occasionally, up to 20%, to support network deployments and maintenance at various locations.
  • 2025-10-13T17:39:12Z
Sr. Software Engineer
  • Westlake, OH
  • onsite
  • Permanent
  • 100000.00 - 115000.00 USD / Yearly
  • We are looking for a Senior Software Engineer to lead the development and deployment of enterprise-level software solutions. This role focuses on delivering high-quality, secure, and efficient systems while ensuring their ongoing maintenance and optimization. The ideal candidate will also provide strategic technical guidance to senior leadership, evaluate emerging technologies, and foster innovation within the team.<br><br>Responsibilities:<br>• Oversee code deployments across multiple product teams, including cloud-based, mobile, and on-premise applications.<br>• Manage the release repository and maintain documentation for build and release procedures.<br>• Plan and execute release governance, risk assessments, milestone tracking, and production readiness reviews.<br>• Provide strategic technical advice to senior management regarding long-term systems planning and the adoption of new hardware and software.<br>• Conduct research on emerging technologies to enhance security, improve operations, and streamline deployment processes.<br>• Lead and guide both local and offshore teams to deliver technical support and maintain operational effectiveness.<br>• Develop and enforce policies and procedures to ensure the quality and security of application development and system administration.<br>• Collaborate with business units and technology vendors to implement and support technology solutions that meet organizational needs.<br>• Identify opportunities for operational improvements through the use of advanced technologies.<br>• Perform additional duties as assigned to support the organization's objectives.
  • 2025-10-27T17:34:00Z
Account Manager
  • Norton, OH
  • onsite
  • Temporary
  • 17.00 - 20.00 USD / Hourly
  • <p><strong>Position Overview:</strong></p><p>Robert Half is seeking an experienced <strong>Account Manager</strong> to join our client’s team on a <strong>long-term contract basis</strong> located in Norton, Ohio. In this role, the Account Manager will manage a portfolio of customer accounts, ensuring the seamless <strong>coordination and scheduling</strong> of services and inspections. Success in this role requires <strong>exceptional organizational skills</strong>, <strong>strong communication abilities</strong>, and a proactive approach to delivering a positive customer experience.</p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Coordination and Scheduling:</strong> Organize service appointments and inspections for assigned customer accounts, ensuring timely delivery.</li><li><strong>Customer Service:</strong> Manage high volumes of inbound calls, providing professional and efficient responses to customer inquiries.</li><li><strong>Cross-Departmental Collaboration:</strong> Work closely with internal teams such as service, payroll, accounts payable, and accounts receivable to align processes and ensure a smooth workflow.</li><li><strong>Data Management:</strong> Maintain accurate and up-to-date tracking reports utilizing Excel daily.</li><li><strong>Client Relationship Management:</strong> Build and maintain strong relationships with customers, ensuring satisfaction and long-term account performance.</li><li><strong>Progress Monitoring:</strong> Track the status of services and inspections, communicate updates to customers, and relay relevant information to internal teams.</li><li><strong>Operational Support:</strong> Address outstanding tasks, resolve customer or process-related issues efficiently, and support broader department operations.</li><li><strong>Team Growth Adaptation:</strong> Assist in scaling workloads and operations to accommodate increased customer demands.</li><li><strong>Reporting and Documentation:</strong> Prepare necessary reports and documentation for account reviews and audits as required.</li><li><strong>Performance Strategy:</strong> Participate in team meetings with supervisors and managers, presenting insights and strategies to improve account processes and performance.</li></ul>
  • 2025-09-30T14:04:14Z
Systems Administrator
  • Fairview Park, OH
  • onsite
  • Permanent
  • 70000.00 - 75000.00 USD / Yearly
  • We are looking for an experienced Systems Administrator to join our team in Fairview Park, Ohio. In this role, you will manage and maintain critical IT infrastructure, ensuring smooth operation and robust security of systems. If you have a strong background in Microsoft technologies and a passion for problem-solving, this opportunity is ideal for you.<br><br>Responsibilities:<br>• Install, configure, and manage Microsoft Server 2025 to ensure efficient and secure operations.<br>• Maintain detailed and accurate documentation for network, server, and computer systems.<br>• Address and resolve daily service calls to support business operations effectively.<br>• Provide on-call support for urgent technical issues as needed.<br>• Travel approximately 15% of the time to support remote systems and teams.<br>• Collaborate on various projects and tasks as assigned to enhance IT functionality and security.
  • 2025-10-13T17:39:12Z
Accounting Manager- FTEP
  • Cleveland, OH
  • onsite
  • Permanent
  • 85000.00 - 110000.00 USD / Yearly
  • <p>Are you an <strong>experienced Accounting Manager</strong> looking for variety, challenge, and the opportunity to make an impact across multiple organizations, without sacrificing the stability of full-time employment?</p><p><br></p><p>We’re expanding our<strong> Full-Time Professionals/FTEP Team</strong> and looking for talented finance professionals to join us as <strong>full-time employees</strong>. You’ll be a key part of our project delivery group, supporting clients through periods of transition, system implementations, audit readiness, and process improvement initiatives.</p><p><br></p><p>As a full-time team member, you’ll enjoy:</p><ul><li><strong>Permanent employment</strong> with a steady salary and full benefits</li><li><strong>Exposure to leading organizations</strong>, primarily in the manufacturing sector</li><li>Opportunities to <strong>work with ERP systems</strong> such as <strong>SAP, Oracle, and NetSuite</strong></li><li><strong>Variety and growth: </strong>each project offers new experiences, teams, and learning opportunities</li><li>The <strong>support of a national network</strong> of finance and accounting professionals</li></ul><p><strong>What You’ll Do:</strong></p><ul><li>Lead month-end, quarter-end, and year-end close processes</li><li>Support ERP system implementations, integrations, and process improvements</li><li>Oversee general ledger, reconciliations, and financial reporting</li><li>Partner with clients’ finance teams to drive efficiency and accuracy</li><li>Provide strong leadership and mentorship within client environments</li></ul>
  • 2025-10-27T14:49:03Z
Workday HCM Administrator
  • Cleveland, OH
  • onsite
  • Permanent
  • 75000.00 - 100000.00 USD / Yearly
  • We are looking for an experienced Workday HCM Administrator to join our team in Cleveland, Ohio. This position involves managing and optimizing the Workday platform to support various functions, including Human Resources, Payroll, and Finance. The ideal candidate will bring a detail-oriented approach to system administration, configuration, and reporting while fostering collaboration across departments to ensure effective system utilization.<br><br>Responsibilities:<br>• Administer and maintain Workday modules, including Core HCM, Compensation, Benefits, and Absence.<br>• Configure and update workflows, calculated fields, security settings, and notifications to meet evolving business requirements.<br>• Oversee security roles and access controls, conducting regular reviews to ensure compliance with organizational policies.<br>• Perform system audits, resolve issues, and manage escalated user support cases to maintain optimal system performance.<br>• Execute bulk data uploads and updates using EIB tools to ensure data integrity across the platform.<br>• Develop and manage custom and advanced reports to support HR, Finance, and Payroll operations.<br>• Collaborate with Finance teams to handle position management, cost center hierarchies, and payroll audit reporting.<br>• Work closely with HR, Payroll, Finance, and IT teams to gather requirements and implement effective system solutions.<br>• Lead training sessions and create documentation to promote efficient use of the Workday platform.<br>• Participate in testing and deploying Workday semi-annual updates, ensuring smooth implementation and accurate documentation.
  • 2025-10-08T13:48:47Z
IT Network Manager
  • Cleveland, OH
  • onsite
  • Permanent
  • 90000.00 - 110000.00 USD / Yearly
  • We are looking for an experienced IT Network Manager to oversee and maintain enterprise-level network systems for our organization in Cleveland, Ohio. This role requires a strong background in network design, security, and troubleshooting to ensure reliable and secure connectivity across the business. The ideal candidate will bring expertise in managing advanced networking hardware and implementing scalable solutions aligned with industry best practices.<br><br>Responsibilities:<br>• Manage and maintain enterprise-level networking hardware, including Cisco routers, Nexus switches, and Meraki wireless infrastructure.<br>• Implement and oversee network access control systems using Cisco ISE and ensure perimeter security through Palo Alto firewalls.<br>• Monitor and analyze network traffic using NetFlow tools to identify performance issues and optimize data flow.<br>• Design and implement scalable network solutions to meet current and future business needs.<br>• Coordinate the deployment, maintenance, and troubleshooting of Meraki wireless networks.<br>• Lead efforts to resolve connectivity issues and provide advanced troubleshooting for network-related incidents.<br>• Ensure network infrastructure complies with security policies, industry standards, and regulatory requirements.<br>• Develop and maintain documentation for network architecture, configurations, and procedures.<br>• Collaborate with cross-functional teams to support technology initiatives and improve overall network performance.
  • 2025-09-26T11:34:00Z
Accounting Clerk
  • Willowick, OH
  • onsite
  • Permanent
  • 55000.00 - 65000.00 USD / Yearly
  • <p>We are looking for a detail-oriented Accounting Clerk to join our team in Willowick, Ohio. In this role, you will handle a variety of financial tasks, including accounts payable, accounts receivable, payroll processing, and bank transactions. The ideal candidate will be organized, proactive, and capable of managing multiple responsibilities efficiently.</p><p><br></p><p>Responsibilities:</p><p>• Process accounts payable by following up with vendors, managing invoices, and resolving discrepancies.</p><p>• Handle accounts receivable tasks such as processing payments, generating account statements, and collecting overdue balances.</p><p>• Manage banking activities, including deposits, transfers, and generating checks, as well as occasional trips to the bank.</p><p>• Assist with payroll processing and ensure accuracy in employee wage changes and vacation records.</p><p>• Create and submit invoices promptly while maintaining organized records and files.</p><p>• Oversee rental property accounts, including payment tracking and account history management.</p><p>• Perform account reconciliations and generate periodic financial reports.</p><p>• Maintain office supplies inventory and handle purchasing as needed.</p><p>• Follow up with customers to address inquiries and ensure timely communication.</p><p>• Support company credit card management and assist with related transactions.</p><p><br></p><p>They do offer a full benefits package; medical/dental/vision, 401K, paid holidays, PTO, and more!! Apply today if you are interested! </p>
  • 2025-10-02T17:04:09Z
Small Market Sales Assistant
  • Highland Hills, OH
  • onsite
  • Temporary
  • 18.00 - 18.38 USD / Hourly
  • We are looking for a Small Market Sales Assistant to join our team on a long-term contract basis in Highland Hills, Ohio. This role focuses on providing vital administrative support to sales representatives and leadership, ensuring smooth operations and efficient workflows. If you thrive in a fast-paced environment and enjoy collaborating with teams to meet deadlines, we encourage you to apply.<br><br>Responsibilities:<br>• Provide administrative assistance to support top-performing sales representatives and management.<br>• Utilize business software tools, including Salesforce, Microsoft Outlook, and spreadsheets, for organizing reports and correspondence.<br>• Coordinate submission workflows, ensuring timely communication with clients, referral sources, and sales representatives.<br>• Maintain accurate records by logging sales activity and completing necessary submissions.<br>• Collaborate with sales teams to meet deadlines and manage priorities effectively.<br>• Prepare and send well-crafted correspondence to clients and referral accounts.<br>• Organize and track reports, ensuring compliance with company standards.<br>• Handle ad hoc financial tasks, including data entry and spreadsheet management.<br>• Manage document handling processes, such as photocopying, scanning, and filing.<br>• Support CRM database management, ensuring data integrity and accessibility.
  • 2025-10-16T20:48:57Z
Accounting Clerk
  • Mentor, OH
  • onsite
  • Permanent
  • 45000.00 - 50000.00 USD / Yearly
  • <p>We are looking for a detail-oriented Accounting Clerk to join our team in Mentor, Ohio. This role is critical in supporting accounting operations, managing administrative tasks, and ensuring smooth day-to-day office functions. The ideal candidate will thrive in a dynamic environment and demonstrate excellent organizational and multitasking skills. This is a wonderful direct hire opportunity with standard Monday-Friday 8AM-5PM business hours. </p><p><br></p><p>Responsibilities:</p><p>• Maintain accurate accounts payable (AP) and accounts receivable (AR) records, ensuring timely processing of invoices and payments.</p><p>• Oversee payroll operations for approximately 15 employees, coordinating with third-party providers when necessary.</p><p>• Reconcile financial accounts and manage general ledger entries to ensure accurate reporting.</p><p>• Handle inventory management and support shipping and receiving processes.</p><p>• Administer HR documentation and oversee benefits administration.</p><p>• Automate routine administrative and accounting processes to improve efficiency.</p><p>• Manage reimbursements and ensure proper documentation for all expenses.</p><p>• Monitor and replenish office supplies, ensuring the workspace remains well-stocked and functional.</p><p>• Provide general administrative support across multiple companies, including client communication and scheduling.</p><p>• Collaborate with team members to improve workflow and maintain high operational standards.</p><p><br></p><p>This position offers a full benefits package: medical/dental/vision, PTO days, HSA, paid holidays, and more! </p>
  • 2025-10-13T13:03:58Z
Inventory Clerk
  • Lorain, OH
  • onsite
  • Temporary
  • 16.63 - 19.25 USD / Hourly
  • We are looking for a meticulous Inventory Clerk to assist with inventory counting at our manufacturing facility in Lorain, Ohio. This is a contract position lasting approximately 2-4 weeks, with scheduled hours from 8:00 AM to 5:00 PM. Ideal candidates will have prior experience with inventory processes and are comfortable working in a hands-on environment.<br><br>Responsibilities:<br>• Perform manual inventory counts by verifying items against printed inventory lists.<br>• Collaborate with the project management team and other staff to ensure accuracy during the inventory process.<br>• Record inventory data by hand and ensure proper documentation of counted items.<br>• Assist in organizing and categorizing inventory to streamline the counting process.<br>• Identify discrepancies between physical inventory and documented records.<br>• Maintain an organized and efficient work environment while adhering to safety protocols.<br>• Work efficiently to meet the project deadlines within the assigned timeframe.<br>• Communicate any issues or concerns regarding inventory counts to the supervisor.<br>• Support inventory tracking efforts by ensuring all items are accounted for.<br>• Contribute to the overall success of the project through attention to detail and teamwork.
  • 2025-10-23T14:43:46Z
ERP/CRM Configuration SME
  • North Canton, OH
  • remote
  • Contract / Temporary to Hire
  • - USD / Hourly
  • We are looking for an ERP/CRM Configuration SME to join our team in North Canton, Ohio. This Contract-to-permanent position is ideal for a detail-oriented individual with expertise in production planning and scheduling tools who can support implementation and optimization for clients. The role requires both strong technical knowledge and the ability to bridge business requirements with system solutions.<br><br>Responsibilities:<br>• Lead the configuration, implementation, and optimization of production planning and scheduling tools such as PlanetTogether or similar systems.<br>• Provide expert guidance to clients and prospects on leveraging scheduling tools to meet their production needs.<br>• Develop technical and functional knowledge of the ERP/CRM systems to become a subject matter expert.<br>• Collaborate with cross-functional teams to deliver end-to-end solutions for production scheduling.<br>• Support system integration efforts, including API development and third-party tool integration.<br>• Conduct hands-on configurations and troubleshoot issues during implementations.<br>• Offer insights into process optimization and system enhancements to improve operational efficiency.<br>• Manage program or project tasks related to ERP/CRM system implementations in a dynamic environment.<br>• Work closely with clients to understand their production workflows and align system capabilities with their business requirements.<br>• Assist with backend tasks and data handling related to ERP systems as needed.
  • 2025-10-07T13:29:22Z
Business Process Analyst
  • Cleveland, OH
  • onsite
  • Permanent
  • 70000.00 - 80000.00 USD / Yearly
  • We are looking for a detail-oriented Business Process Analyst to join our team in Cleveland, Ohio. In this role, you will be responsible for analyzing and improving business processes, identifying key stakeholders, and implementing strategies to enhance efficiency and performance. This position offers an excellent opportunity to contribute to meaningful projects and drive impactful change within the organization.<br><br>Responsibilities:<br>• Identify and evaluate key stakeholders to understand their needs, interests, and priorities.<br>• Conduct interviews, workshops, and surveys to gather insights from stakeholders.<br>• Develop and analyze business process models using tools such as flowcharts, process mapping, and swim lane diagrams.<br>• Facilitate workshops using Lean and Six Sigma methodologies to identify inefficiencies and generate actionable solutions.<br>• Design and implement operational performance metrics to monitor program and departmental success.<br>• Organize and lead performance review meetings to assess metrics and drive continuous improvement.<br>• Assess stakeholder readiness for proposed changes and develop effective change management strategies.<br>• Create and implement communication plans to support the adoption of new processes and solutions.<br>• Document business requirements, process models, and solution designs to ensure clarity and alignment.<br>• Prepare reports, updates, and presentations for stakeholders and project sponsors to communicate project progress effectively.
  • 2025-10-14T15:49:07Z
Accounting Clerk
  • North Royalton, OH
  • onsite
  • Permanent
  • 45000.00 - 60000.00 USD / Yearly
  • <p>We are looking for a detail-oriented Accounting Clerk to join our clients team in North Royalton, Ohio. This role involves a variety of accounting tasks, including managing payables and receivables, assisting with financial reporting, and ensuring accurate record-keeping. The ideal candidate will possess excellent organizational skills and a strong commitment to maintaining financial accuracy.</p><p><br></p><p>Responsibilities:</p><p>• Handle the complete cycle of accounts payable and accounts receivable processes.</p><p>• Input financial data with accuracy and efficiency into the accounting system.</p><p>• Manage vendor relationships and address any discrepancies or inquiries.</p><p>• Assist in preparing financial reports and documentation as needed.</p><p>• Evaluate inventory records to ensure accurate accounting and reporting.</p><p>• Perform account reconciliations to verify financial records.</p><p>• Support month-end closing activities, including journal entries.</p><p>• Collaborate with the Controller on various assigned tasks and projects.</p><p>• Organize and maintain filing systems for financial documentation.</p><p>• Monitor the accounting inbox and resolve issues or inquiries promptly.</p>
  • 2025-10-24T15:09:03Z
Project Manager
  • Westlake, OH
  • onsite
  • Permanent
  • 65000.00 - 85000.00 USD / Yearly
  • We are looking for an experienced Project Manager to oversee complex initiatives and drive their successful completion in a dynamic service-oriented environment. Based in Westlake, Ohio, this role requires a proactive leader who excels in client relations, strategic planning, and team collaboration. The ideal candidate will bring industry expertise, exceptional organization skills, and a solution-driven mindset to every aspect of project management.<br><br>Responsibilities:<br>• Plan, execute, and oversee complex projects while ensuring alignment with client objectives and organizational goals.<br>• Manage client relationships effectively, addressing issues and fostering strong partnerships.<br>• Lead project teams to meet deadlines and deliver high-quality outcomes, balancing competing priorities.<br>• Develop and implement strategic plans, including process improvements and scope management.<br>• Provide training and education to clients, ensuring smooth adoption of project deliverables.<br>• Resolve conflicts and navigate challenges with resource planning and utilization.<br>• Maintain detailed documentation and follow-up processes to ensure project transparency and accountability.<br>• Apply critical thinking and problem-solving skills to identify and address project risks.<br>• Collaborate with stakeholders at all levels to ensure effective communication and alignment.<br>• Utilize tools such as Agile Scrum methodologies and Atlassian Jira for project tracking and optimization.
  • 2025-10-27T17:34:00Z
Accounts Payable Clerk
  • Wickliffe, OH
  • onsite
  • Temporary
  • 19.79 - 22.91 USD / Hourly
  • We are looking for a detail-oriented Accounts Payable Clerk to join our team in Wickliffe, Ohio. This is a long-term contract position that offers an excellent opportunity to support daily financial operations and vendor management. The ideal candidate will thrive in a fast-paced environment and be comfortable handling a high volume of invoice processing while collaborating with various departments.<br><br>Responsibilities:<br>• Process a large volume of invoices daily, ensuring accuracy and timeliness.<br>• Communicate directly with vendors to resolve any discrepancies or inquiries.<br>• Perform bank reconciliations to maintain accurate financial records.<br>• Utilize in-house software and Microsoft Excel to manage accounts payable tasks.<br>• Collaborate with warehouse staff to ensure proper invoice handling and processing.<br>• Prepare and execute regular check runs for timely payments.<br>• Apply appropriate coding to invoices for efficient financial tracking.<br>• Support cross-training initiatives to ensure seamless coverage during absences.<br>• Maintain compliance with company policies and procedures in all financial transactions.
  • 2025-10-21T15:28:52Z
SAP Business Analyst
  • Strongsville, OH
  • remote
  • Contract / Temporary to Hire
  • 47.50 - 55.00 USD / Hourly
  • We are looking for a skilled SAP Business Analyst to join our team in Strongsville, Ohio. In this Contract to permanent role, you will play a key part in optimizing and supporting SAP-related processes within a manufacturing environment. The ideal candidate will have a strong background in SAP modules, global trade compliance, and business process improvement.<br><br>Responsibilities:<br>• Configure and implement SAP modules, including OTC, Logistics, and Global Trade Services, to meet business needs.<br>• Oversee compliance, customs, and risk management processes within the SAP Global Trade Services module.<br>• Ensure adherence to global trade regulations by managing import/export documentation and compliance requirements.<br>• Analyze current business processes and identify opportunities for improvement using SAP solutions.<br>• Lead the design, testing, and training efforts for SAP system changes and enhancements.<br>• Collaborate with cross-functional teams to deliver effective, compliant global SAP solutions.<br>• Troubleshoot and resolve SAP-related issues within established timelines and priorities.<br>• Drive continuous process optimization and transformation across global operations.
  • 2025-10-23T21:28:43Z
Intake Specialist
  • Cleveland, OH
  • onsite
  • Temporary
  • 16.15 - 18.70 USD / Hourly
  • We are looking for a dedicated Intake Specialist to join our team in Cleveland, Ohio. In this long-term contract position, you will play a vital role in supporting families and individuals in need by managing intake processes and ensuring they receive appropriate assistance. This part-time role requires a commitment to quality service and strong organizational skills.<br><br>Responsibilities:<br>• Conduct initial intake interviews with clients to gather essential information and assess their eligibility for assistance.<br>• Guide families through the application process, ensuring all necessary documentation is completed accurately.<br>• Maintain detailed records and manage client data using content management systems (CMS).<br>• Collaborate with team members to ensure efficient processing in a production environment.<br>• Handle microfilm tasks and organize content for streamlined accessibility.<br>• Provide clear and compassionate communication to clients about available services and next steps.<br>• Monitor and track the progress of applications to ensure timely resolution.<br>• Assist in identifying additional resources and support programs for low-income families.<br>• Uphold confidentiality and compliance standards while managing sensitive client information.
  • 2025-10-29T19:18:56Z
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