<p>Robert Half is currently seeking a Contract PC Technician to join our client's IT support team. As a Contract PC Technician, you will be responsible for providing essential technical support, maintaining desktop systems, and ensuring the efficient operation of PCs within the organization. This is a contract position that offers an exciting opportunity to work with a respected company.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>Hardware Support:</strong> Install, configure, and troubleshoot desktop computers, laptops, and peripherals (e.g., printers, monitors) to ensure they function correctly.</li><li><strong>Software Installation:</strong> Install, update, and maintain software applications, operating systems, and security patches on desktop systems.</li><li><strong>Technical Support:</strong> Provide technical assistance to end-users, diagnosing and resolving hardware and software issues in a timely manner.</li><li><strong>Hardware Maintenance:</strong> Perform hardware upgrades, repairs, and preventive maintenance on PCs, ensuring optimal performance and reliability.</li><li><strong>Inventory Management:</strong> Maintain accurate records of PC hardware and software assets, including tracking and procurement of new equipment as needed.</li><li><strong>User Training:</strong> Assist end-users in understanding and using software applications and provide guidance on best practices for PC usage.</li><li><strong>Documentation:</strong> Maintain detailed records of support requests, resolutions, and common issues for future reference.</li><li><strong>Security Compliance:</strong> Ensure that PCs are in compliance with security policies, including antivirus and system security updates.</li></ol><p><br></p>
<p>We are looking for a dependable PC Technician to support device operations for an organization in Manasquan, New Jersey. This is an ongoing contract position and is ideal for someone who enjoys hands-on technical work, organized asset tracking, and day-to-day user support in an office-based environment. The role focuses on Chromebook administration, equipment logistics, and basic hardware troubleshooting while helping maintain smooth technology distribution and account management.</p><p><br></p><p>Responsibilities:</p><p>• Manage user accounts and routine administrative tasks within the Google Admin environment.</p><p>• Prepare Chromebooks and related accessories for shipment to employees and process returned equipment accurately.</p><p>• Maintain current inventory and assignment records for issued devices using spreadsheets and tracking systems.</p><p>• Inspect incoming hardware to verify condition, update status records, and coordinate redeployment when appropriate.</p><p>• Provide hands-on support for Chromebook setup, configuration, and basic device troubleshooting.</p><p>• Assist with minor physical repairs on Chromebooks and peripherals, with training available as needed.</p><p>• Support general IT help desk activities related to end-user hardware and device readiness.</p><p>• Organize cables, accessories, and associated hardware to ensure equipment is complete and ready for distribution.</p>
We are looking for a dependable PC Technician to support day-to-day technology needs in Baton Rouge, Louisiana. This contract opportunity with potential for a permanent role is ideal for someone early in their IT career who enjoys hands-on computer work, stays organized, and is eager to build practical experience in a structured environment. The role focuses on preparing, deploying, and maintaining desktops and laptops while assisting with equipment setup and inventory tracking.<br><br>Responsibilities:<br>• Prepare and configure desktop and laptop computers for end users, including imaging, setup, and domain connectivity.<br>• Install, move, and connect hardware components such as monitors, peripherals, and cabling to support workstation readiness.<br>• Provide hands-on assistance with new equipment rollouts, user setups, and general PC-related support tasks.<br>• Track technology assets accurately and help maintain orderly records for assigned devices and equipment.<br>• Troubleshoot common issues involving Windows-based systems, Microsoft Office applications, and basic hardware performance.<br>• Support routine connectivity checks and assist with basic network equipment such as switches and routers when needed.<br>• Work with both standard PC systems and Apple devices as part of broader endpoint support activities.<br>• Collaborate with team members on deployment activities and other technical tasks while maintaining a positive, service-oriented approach.
We are looking for a dedicated PC Technician to join our team in South Plainfield, New Jersey. This is a contract position with the potential for long-term employment, perfect for a proactive individual who thrives in a hands-on, support-focused role. The ideal candidate will provide technical support across multiple locations, ensuring smooth business operations and resolving technical issues efficiently.<br><br>Responsibilities:<br>• Provide comprehensive desktop and PC support across main and satellite office locations.<br>• Troubleshoot and maintain printers, including high-volume and specialized label printers.<br>• Offer basic support for NetSuite and assist with related system issues.<br>• Manage and support the RingCentral communication platform.<br>• Maintain and troubleshoot security camera systems to ensure functionality.<br>• Address and resolve hardware and software issues in a Windows/Microsoft environment.<br>• Collaborate with a small IT team to ensure seamless technology operations.<br>• Travel occasionally to satellite locations to provide on-site technical support.<br>• Respond promptly to reactive troubleshooting needs in a fast-paced environment.<br>• Assist with general IT support tasks as they arise across business operations.
We are looking for a PC Technician to support day-to-day technology needs for office staff in Souderton, Pennsylvania. This position focuses on resolving desktop software and hardware issues, assisting users with business applications, and producing operational reports that support the manufacturing environment. The role also partners with the IT team on issue resolution and project-based work while providing hands-on support when on-site assistance is needed.<br><br>Responsibilities:<br>• Provide technical support to office employees by diagnosing and resolving issues related to desktop systems, software applications, and peripheral devices.<br>• Assist users with the organization's software tools, ensuring questions are addressed promptly and systems are functioning effectively.<br>• Develop and maintain reports through RubberTree WebQuery in connection with the P21 platform to support business operations.<br>• Perform on-site troubleshooting and hardware installation when remote support is not sufficient or physical setup is required.<br>• Collaborate with other IT team members to manage service requests, investigate incidents, and complete assigned technical projects.<br>• Document troubleshooting steps, solutions, and recurring issues to improve support consistency and knowledge sharing.
<p>Network Infrastructure Technician (PC Technician)</p><p>Position Overview</p><p>We are seeking a hands-on <strong>Network Infrastructure Technician (PC Technician)</strong> to install, maintain, and support physical network infrastructure across multiple facilities.</p><p>This position will focus heavily on <strong>structured copper and fiber-optic cabling, equipment racks, patch panels, network closets, IDFs, and data center infrastructure</strong>. The technician will be responsible for running, terminating, testing, certifying, and labeling network cabling while maintaining clean, organized, and standards-compliant installations.</p><p>The ideal candidate will have hands-on experience with <strong>Cat5e/Cat6/Cat6a cabling, fiber optics, patch panels, cable testing, rack installation, and cable management</strong> and will work closely with network and server teams on equipment installations, moves, additions, and changes.</p><p>Key Responsibilities</p><ul><li>Install, run, terminate, test, and troubleshoot <strong>Cat5e, Cat6, and Cat6a copper cabling</strong>.</li><li>Install, terminate, test, and support <strong>fiber-optic cabling</strong>.</li><li>Install and terminate patch panels, keystone jacks, fiber enclosures, and related structured cabling components.</li><li>Test and certify network cable runs using appropriate cable testing and certification equipment.</li><li>Document cable certification and testing results.</li><li>Rack, mount, and physically install <strong>servers, switches, UPS units, network equipment, and other IT hardware</strong>.</li><li>Maintain physical infrastructure within data centers, network closets, telecommunications rooms, and IDFs.</li><li>Dress, bundle, route, secure, and label network cabling to maintain clean and serviceable racks and pathways.</li><li>Maintain and improve cable management throughout network and data center environments.</li><li>Identify and remediate legacy cabling and remove abandoned cable runs when required.</li><li>Install cable pathways, including <strong>conduit, cable trays, J-hooks, and wall penetrations</strong>.</li><li>Maintain consistent labeling standards for cables, patch panels, racks, and network infrastructure.</li><li>Maintain accurate as-built documentation, patch-panel maps, wiring records, and rack elevations.</li><li>Support equipment moves, additions, and changes across multiple locations.</li><li>Assist network and server engineers with physical connectivity requirements and equipment installations.</li><li>Troubleshoot physical cabling and connectivity issues.</li><li>Maintain inventory of cabling supplies, connectors, tools, and related materials.</li><li>Follow established safety procedures and industry standards during installations and maintenance.</li><li>Perform additional network infrastructure and technical support responsibilities as required.</li></ul><p><br></p>
We are looking for a skilled PC Technician to support and enhance enterprise collaboration technology across healthcare environments in Allentown, Pennsylvania. This position focuses on maintaining reliable meeting room and conferencing solutions, improving user experience for staff and leadership, and helping deliver consistent AV standards across multiple spaces. The ideal candidate brings strong technical depth in audiovisual systems, unified communications platforms, and Microsoft 365-integrated collaboration tools.<br><br>Responsibilities:<br>• Oversee the setup, configuration, and ongoing support of conference room technology, including integrated audio, video, and room control solutions.<br>• Coordinate and lead deployment activities for collaboration platforms such as Microsoft Teams Rooms, Zoom Rooms, Webex, and other enterprise conferencing environments.<br>• Serve as the primary escalation point for complex issues affecting meeting spaces, presentation systems, and collaboration services.<br>• Develop and maintain technical standards, support documentation, and operating procedures to improve consistency across collaboration environments.<br>• Evaluate new AV and unified communications technologies through testing and pilot initiatives to support future planning and standardization.<br>• Partner with vendors and internal stakeholders to guide equipment selection, service quality, and long-term collaboration technology roadmaps.<br>• Support executive meetings, presentations, and high-visibility events by ensuring room readiness and rapid issue resolution.<br>• Monitor the health and availability of room systems and take proactive steps to reduce downtime and service disruption.<br>• Contribute to network-connected AV infrastructure planning, including device connectivity, performance optimization, and secure endpoint management.
<p><strong>Job Title</strong>: Help Desk I </p><p><strong>Location</strong>: Buffalo NY </p><p><strong>Duration</strong>: Contract 6-12 Months </p><p><strong>Schedule</strong>: Full-time, Monday through Friday, on-site.</p><p><br></p><p>We are looking for a hands-on PC Technician to support hardware setup, maintenance, and troubleshooting for end-user equipment in Buffalo, New York. This Long-term Contract position is ideal for someone with at least 1 year of experience working with computer hardware, peripherals, and device installations in a fast-paced support environment. The role involves diagnosing technical issues, preparing workstations, and ensuring Dell and Apple devices remain reliable and ready for daily use.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Install, configure, and maintain desktop computers, laptops, monitors, and related hardware for end users.</p><p>• Troubleshoot hardware problems and perform repairs or replacements to restore equipment functionality quickly.</p><p>• Set up and organize cables, power connections, and peripheral devices to create clean and dependable workstation installations.</p><p>• Provide technical support for Dell systems and Apple devices, including basic diagnostics and component troubleshooting.</p><p>• Prepare new equipment for deployment by completing imaging, configuration, and physical setup tasks.</p><p>• Track hardware issues, service activity, and equipment status to support accurate inventory and support records.</p><p>• Assist with moves, additions, and changes involving computer equipment and connected hardware across work areas.</p>
<p>Robert Half is seeking an experienced <strong>IT Support Technician</strong> to support a large, multi-location healthcare organization. This role will provide hands-on technical support to more than <strong>750 end users</strong>, troubleshooting day-to-day technology issues while supporting user accounts, devices, Microsoft technologies, and endpoint deployments.</p><p><br></p><p><strong>Duration: </strong>Contract-to-hire </p><p><strong>Location:</strong> 100% Onsite </p><p><strong>Pay rate</strong>: $27-$33/hourly </p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Provide hands-on desktop and technical support to end users across multiple locations and service areas.</li><li>Troubleshoot and resolve <strong>Windows desktop, hardware, software, printer, mobile device, and connectivity issues</strong>.</li><li>Support <strong>Microsoft 365 and Active Directory</strong>, including user accounts, access, permissions, password resets, and general account administration.</li><li>Perform <strong>device deployment, desktop imaging, configuration, setup, and endpoint support</strong>.</li><li>Support mobile devices, primarily <strong>iOS devices</strong>, and assist with device configuration and troubleshooting.</li><li>Manage incoming requests through the <strong>ticketing system</strong>, including prioritizing tickets, documenting troubleshooting steps, communicating with users, and ensuring issues are appropriately resolved and closed.</li><li>Independently troubleshoot and resolve most day-to-day technical issues while recognizing when escalation is appropriate.</li><li>Escalate complex, recurring, infrastructure-related, or specialized issues to senior IT staff and leadership.</li><li>Provide technical support in a professional, patient, and customer-focused manner.</li><li>Support users across a large organization while balancing multiple priorities and maintaining clear communication throughout the resolution process.</li></ul>
<p>We are seeking a customer-focused <strong>Level 1 Help Desk Technician</strong> to support business users in a fast-paced environment. This role works a <strong>4-day, 10-hour schedule over the weekend</strong> and is ideal for a passionate team player who enjoys solving technical challenges and delivering exceptional customer service.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Provide first-level technical support to end users via phone, email, and ticketing systems.</li><li>Troubleshoot hardware, software, application, and account access issues.</li><li>Support Microsoft Windows environments, Microsoft Office, Google Workspace, and business applications.</li><li>Assist with user account administration, device setup, and general desktop support.</li><li>Document incidents, resolutions, and escalate issues when necessary.</li><li>Deliver a positive customer experience while maintaining strong communication with users and team members.</li></ul>
<p>We are looking for an IT Operations Technician II to deliver advanced technical support and keep daily IT operations running smoothly across clients in the southeastern region of WI. This role combines hands-on troubleshooting, hardware deployment, and ownership of key technology solutions, making it ideal for someone who enjoys balancing support work with operational responsibility. The position also contributes to project execution and provides dependable service to end users through both remote and on-site assistance. <strong><em>This role requires travel across locations from Milwaukee, Brookfield, Greenfield, Racine, etc. Local candidates with client facing experience is desired. </em></strong></p><p><br></p><p>Responsibilities:</p><p>• Resolve escalated support incidents by investigating root causes, applying effective fixes, and maintaining service quality expectations.</p><p>• Complete advanced service requests that require careful analysis of infrastructure, user needs, and system dependencies.</p><p>• Build, configure, and prepare equipment such as desktops, network devices, cameras, entry-level servers, and printers for operational use.</p><p>• Coordinate incoming and outgoing hardware shipments while keeping asset records accurate and up to date in inventory systems.</p><p>• Perform routine inventory checks to track equipment levels, verify asset status, and support availability of critical parts.</p><p>• Provide technical support during on-site visits and remote sessions, diagnosing issues efficiently and communicating clearly with users.</p><p>• Manage the technical steps involved in employee onboarding and offboarding, including account access, workstation setup, and equipment handling.</p><p>• Serve as the primary operational owner for assigned products, maintaining documentation, overseeing upkeep, and driving issue resolution.</p><p>• Contribute to custom and standardized projects by completing assigned tasks, supporting implementation activities, and helping meet delivery timelines.</p><p>• Participate in an after-hours support rotation to respond to urgent operational problems and help maintain system reliability.</p>
<p>Robert Half is seeking an Engineering Technician to support municipal engineering, development review, permitting, and public works activities. This Engineering Technician position provides a combination of office and field technical engineering support, including reviewing construction and subdivision plans, assisting with development review, preparing engineering drawings, supporting field survey activities, and issuing encroachment permits.</p><p>The ideal Engineering Technician candidate will have experience working with civil engineering plans, land development, public works projects, surveying, or municipal engineering and be comfortable working with engineers, contractors, developers, property owners, and the general public. This Engineering Technician role is an Onsite position out of Fairfield and can be Part-time as well.</p><p><br></p><p>Key Responsibilities</p><ul><li>Review subdivision final maps, parcel maps, and construction plans for compliance with City Planning and Engineering requirements and accepted construction practices.</li><li>Review and interpret civil engineering plans associated with streets, utilities, land development, and public infrastructure improvements.</li><li>Prepare engineering plans, specifications, profiles, cross-sections, and related technical drawings.</li><li>Perform horizontal and vertical alignment calculations and other engineering computations supporting:</li><li>Street improvements</li><li>Curb and gutter construction</li><li>Sewer systems</li><li>Water systems</li><li>Storm drainage</li><li>Parks and other public improvement projects</li><li>Assist with the development review process, including review and coordination of plans submitted for private and public improvement projects.</li><li>Process and issue encroachment permits in accordance with City requirements.</li><li>Provide flood zone determinations and respond to requests for general engineering and development information.</li><li>Participate as a member of a field survey crew, gathering and documenting field data for planning, engineering, and public works projects.</li><li>Assist with construction staking, improvement-site surveys, and property boundary surveys.</li><li>Use surveying equipment to obtain accurate field measurements and assist with survey calculations.</li><li>Reproduce, organize, and assemble engineering plans, specifications, maps, and related documents.</li><li>Maintain accurate records associated with engineering drawings, surveys, permits, and field activities.</li><li>Prepare technical documentation and reports as required.</li><li>Coordinate and communicate with City employees, engineers, contractors, developers, property owners, and members of the public.</li><li>Perform other related engineering support duties as assigned.</li></ul><p><br></p>
<p>Position Overview</p><p>We are seeking a Network Support Technician to join a growing IT team supporting multiple manufacturing and business locations. This position offers a unique opportunity for someone looking to grow from a strong desktop support foundation into advanced networking and infrastructure responsibilities.</p><p>The role will begin with a heavier focus on end-user support and hands-on technical deployments, allowing the candidate to learn the environment, systems, and business operations before taking on increased networking responsibilities.</p><p>This is an ideal opportunity for an IT professional with strong troubleshooting skills, a desire to expand networking knowledge, and an interest in supporting technology within a manufacturing environment.</p><p>What You'll Be Doing</p><p>End User Support (65%)</p><ul><li>Provide Tier II desktop and field support for users across multiple locations</li><li>Troubleshoot PCs, laptops, printers, peripherals, and mobile devices</li><li>Deploy, configure, image, and replace workstations</li><li>Support Microsoft 365 applications and user accounts</li><li>Respond to dispatched field support requests</li><li>Assist users in warehouse, manufacturing, and office environments</li><li>Work directly alongside the Help Desk and Level II Support teams to learn the environment and processes</li></ul><p>Network Support (35%)</p><ul><li>Assist with network troubleshooting and infrastructure projects</li><li>Support switches, firewalls, wireless access points, and routing equipment</li><li>Participate in network upgrades and refresh initiatives</li><li>Troubleshoot:</li><li>TCP/IP</li><li>DNS</li><li>DHCP</li><li>VLANs</li><li>Gain exposure to:</li><li>BGP Routing</li><li>Cisco Meraki</li><li>Palo Alto Firewalls</li><li>Eventually support remote sites independently after completing training and onboarding</li></ul>
<p>We are looking for a Help Desk Technician to provide dependable technical support for end users in Lancaster, Texas. This contract-to-permanent position is ideal for someone who enjoys solving technology issues, delivering a strong customer experience, and keeping support activities well documented. The person in this role will assist with desktop, device, and access-related needs while working within established IT standards and security practices.</p><p><br></p><p><strong>POSITION: DESKTOP SUPPORT TECHNICIAN</strong></p><p><strong>LOCATION: LANCASTER, TX ONSITE</strong></p><p><strong>DURATION: 6 MONTH CONTRACT TO PERMANENT</strong></p><p><strong>RATE: $24.03 - $26.44</strong></p><p><br></p><p><strong>Responsibilities</strong>:</p><p>• Provide first-line technical assistance for hardware, software, and workstation issues, guiding users through solutions and restoring productivity quickly.</p><p>• Diagnose and resolve problems affecting Windows 10 and Windows 11 desktop environments, escalating more complex incidents when needed.</p><p>• Support user accounts and access needs within an Active Directory domain while following company security and support procedures.</p><p>• Respond to and manage service desk tickets with clear updates, accurate notes, and timely follow-through until each issue is closed.</p><p>• Configure, troubleshoot, and maintain end-user equipment such as printers, handheld devices, mobile devices, and other common network-connected peripherals.</p><p>• Document recurring issues, resolutions, and support activities to improve knowledge sharing and strengthen team efficiency.</p><p>• Investigate underlying causes of technical problems and apply sound troubleshooting methods to prevent repeat incidents.</p><p>• Work independently on assigned requests while collaborating with the broader IT team to maintain reliable support coverage and service quality.</p>
We are looking for an L1 Help Desk Technician to provide dependable front-line technical support for both onsite employees and a large remote workforce in Pennsylvania. This contract position is ideal for someone who enjoys resolving everyday IT issues, supporting end users directly, and working in a Microsoft-centered environment. The role combines hands-on desktop support with remote assistance, ticket management, and routine device setup while helping maintain a smooth day-to-day technology experience across the organization.<br><br>Responsibilities:<br>• Deliver first-level technical assistance to employees working in the office as well as staff connecting remotely from other locations.<br>• Manage incoming support requests through the ticketing queue, document issues accurately, and move cases forward to resolution in a timely manner.<br>• Troubleshoot Windows-based hardware and software problems, including common break/fix incidents affecting desktops, laptops, and user accounts.<br>• Provide direct one-on-one support through chat, remote access tools, and occasional phone interaction to address user concerns efficiently.<br>• Prepare and configure end-user devices for deployment, ensuring systems are ready for business use.<br>• Perform routine checks on key office technology and infrastructure at the beginning and end of the workday to help identify issues early.<br>• Support a Dell-based workstation environment and assist users with Microsoft platform-related questions and technical problems.<br>• Collaborate closely with the onsite team to extend coverage and reduce support delays for employees needing immediate assistance.
<p>We are looking for a Desktop Support Field Technician to deliver hands-on and remote technical assistance for end users in Metro Detroit. This contract opportunity with potential for a permanent role is ideal for someone who enjoys solving day-to-day technology issues, supporting Microsoft-based environments, and providing dependable service across desktop and mobile platforms. The position focuses on maintaining productivity through timely troubleshooting, device setup, user support, and accurate ticket documentation.</p><p><br></p><p>Responsibilities:</p><p>• Deliver in-person and remote support for end-user technology issues involving workstations, applications, and Microsoft 365 services.</p><p>• Maintain and troubleshoot Windows 10 and Windows 11 devices, along with core tools such as Outlook, Teams, OneDrive, and SharePoint.</p><p>• Administer user access by handling account setup, password assistance, and routine directory services tasks within Active Directory and Entra ID.</p><p>• Prepare, install, and support laptops, desktop systems, printers, and related accessories to ensure reliable daily operation.</p><p>• Assist with device provisioning, onboarding activities for new employees, and support efforts tied to Intune-managed equipment and hardware refresh cycles.</p><p>• Investigate and resolve connectivity problems affecting Wi-Fi access, network performance, and other local infrastructure issues.</p><p>• Record, track, and close support requests within the IT ticketing platform while keeping documentation clear and up to date.</p>
We are looking for an Information Technology Technician to support daily IT operations and asset coordination in Los Angeles, California. This Contract position focuses on maintaining organized hardware inventory, preparing equipment for deployment and shipment, and assisting users with technical support needs. The role is ideal for someone who can balance hands-on device management with responsive helpdesk service in a fast-paced environment.<br><br>Responsibilities:<br>• Conduct regular reviews of onsite technology assets, update inventory records, and document equipment status throughout its lifecycle.<br>• Organize hardware storage areas and manage the tracking of devices marked for reassignment, retirement, recycling, or disposal.<br>• Prepare laptops, desktops, tablets, and related accessories for shipping while following established packaging and logistics standards.<br>• Monitor warranty information for company devices and maintain accurate records to support service and replacement needs.<br>• Assist with the retirement of outdated equipment, including staging e-waste and coordinating proper disposal activities.<br>• Respond to incoming support requests and provide first-level assistance for hardware, peripheral, and connectivity issues.<br>• Test and verify hardware and software readiness for employees and new hires before devices are issued.<br>• Perform basic imaging, setup, and configuration of end-user devices and peripherals according to team direction.<br>• Work closely with broader IT support teams to identify setup problems, resolve routine issues, and escalate more complex technical concerns when needed.
We are looking for a Support Services Technician 3 to provide front-line technical assistance for employees experiencing hardware, software, and connectivity issues in Kansas City, Kansas. This Long-term Contract position is ideal for someone who enjoys resolving desktop support challenges, guiding users through technical issues, and maintaining a high standard of service. After an initial onsite training period of 4 to 6 weeks, the role will transition to a remote work arrangement.<br><br>Responsibilities:<br>• Deliver first-contact support for Windows PCs, Apple devices, and related software by identifying issues, troubleshooting effectively, and restoring functionality whenever possible.<br>• Document incidents, diagnostic steps, solutions, and follow-up actions thoroughly within the ticketing system to ensure accurate service records.<br>• Support end users with questions involving Microsoft 365 applications, email, operating systems, and general device usage in a clear and thorough manner.<br>• Troubleshoot network printers, multifunction devices, remote connectivity, and access to shared or mapped network drives.<br>• Manage routine Active Directory tasks such as password resets and updates to user or computer group membership.<br>• Escalate advanced or unresolved technical problems to higher-level technicians while providing complete background information for efficient handoff.<br>• Assist with the setup, deployment, and support of desktop and mobile computing equipment in accordance with established support procedures.<br>• Maintain a customer-focused approach in daily interactions while adapting to additional technical support duties as business needs require.
<p>We are seeking a skilled Desktop Network Technician to provide hands-on technical support for desktop systems, laptops, peripherals, and network connectivity across the organization. This role is responsible for troubleshooting end-user hardware and software issues while also supporting core network functions, including VPN access, wireless connectivity, routers, switches, and access points. The ideal candidate has strong desktop support experience combined with practical knowledge of networking technologies and a customer-service mindset.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide day-to-day desktop and network support for computers, laptops, mobile devices, printers, and related peripherals</li><li>Troubleshoot and resolve hardware, software, and connectivity issues for local and remote users</li><li>Diagnose and support network-related issues involving TCP/IP, DNS, DHCP, VPN, LAN/WAN connectivity, and wireless access</li><li>Install, configure, maintain, and troubleshoot routers, switches, wireless access points, and network cabling as needed</li><li>Support Wi-Fi environments by resolving wireless connectivity, signal strength, authentication, and performance issues</li><li>Configure and troubleshoot VPN access for remote employees, including secure connectivity and multi-factor authentication support</li><li>Assist with basic network monitoring, port activation, patching, and escalation of infrastructure issues to senior network or systems administrators</li><li>Install, configure, image, and deploy desktop and laptop systems, including operating systems, software, and user profiles</li><li>Respond to service desk tickets and document technical issues, root causes, and resolutions in the ticketing system</li><li>Set up and support new user onboarding and offboarding, including device provisioning, account setup, and equipment recovery</li><li>Perform routine maintenance, upgrades, patching, and inventory tracking for desktop and network equipment</li><li>Deliver strong customer service and technical support in on-site, remote, and hybrid work environments</li></ul><p><br></p>
<p>We are looking for a <strong>part-time Desktop Support Analyst (25–30 hours/week)</strong> to provide hands-on technical assistance for employees in Fort Lauderdale, Florida within a manufacturing environment. This <strong>long-term contract opportunity</strong> is focused on delivering reliable desktop support, resolving day-to-day technology issues, and helping maintain a stable and productive workplace.</p><p>The ideal candidate enjoys working directly with users, has strong troubleshooting skills across end-user devices and software, and can provide dependable onsite support while assisting with hardware deployments, system maintenance, and ongoing IT initiatives. This role is well suited for a technology professional seeking a flexible part-time schedule while making a meaningful impact within an internal IT team.</p><p><br></p><p>Responsibilities:</p><p>• Deliver onsite support for employees by addressing service requests, diagnosing technical issues, and ensuring timely resolution of hardware and software problems.</p><p>• Prepare, configure, and deploy desktops and laptops, including operating system installation, imaging, endpoint protection, encryption, and standard application setup.</p><p>• Troubleshoot and resolve issues involving Windows and macOS systems, printers, mobile devices, peripherals, and other workplace technology.</p><p>• Work closely with external IT service partners and internal stakeholders to coordinate support activities, document progress, and prevent overlapping ticket efforts.</p><p>• Investigate recurring technical problems, determine underlying causes, and apply practical fixes that improve system reliability and user experience.</p><p>• Maintain accurate records for IT assets by tracking equipment assignments, lifecycle details, software inventory, purchasing data, and returned devices.</p><p>• Observe the health of servers and network-connected resources, escalating concerns and assisting with remediation when needed.</p><p>• Support employee onboarding and offboarding by setting up or recovering devices, accounts, and related technology access.</p><p>• Contribute to IT initiatives and facility-related technology projects, including conference room tools, telephony, security systems, and other infrastructure enhancements.</p>
We are looking for a Field Support Technician to provide hands-on technical assistance for end users and workplace technology in Tampa, Florida. This contract opportunity has the potential to become permanent and is ideal for someone who enjoys solving desktop and device issues, supporting day-to-day IT operations, and delivering dependable service in a fast-paced environment. The person in this role will help maintain user productivity by resolving hardware, software, and connectivity concerns while collaborating with broader IT teams as needed.<br><br>Responsibilities:<br>• Deliver first- and second-level technical support for computers, applications, and end-user devices across the organization.<br>• Set up, configure, maintain, and troubleshoot desktops, laptops, mobile equipment, printers, scanners, cameras, and similar technology assets.<br>• Investigate workstation, software, and connection problems, resolving issues directly when possible and routing advanced cases to the appropriate teams.<br>• Assist with application rollouts, software validation, updates, and packaged deployments to support a stable user environment.<br>• Handle account provisioning, device staging, inventory updates, and replacement of malfunctioning hardware.<br>• Perform foundational network diagnostics, including checking cabling, Ethernet links, and communication between devices and the network.<br>• Record support activity in ticketing systems, manage competing priorities, and keep users informed with clear status updates.<br>• Create and update knowledge articles, technical guides, and user-facing instructions to improve support consistency.<br>• Provide basic technology guidance to staff and explain technical topics in a clear, practical manner.<br>• Travel to remote sites for equipment installation, retrieval, maintenance, and on-site troubleshooting as needed.
We are looking for an IT Hardware Technician to join our Information Technology team. This contract opportunity is ideal for a hands-on team member who enjoys supporting end users, maintaining core workplace technology, and assisting with cabling and physical security installations across multiple sites. In this role, you will help keep systems running smoothly by resolving technical issues, preparing equipment for users, and contributing to network and infrastructure projects.<br><br>Responsibilities:<br>• Deliver first- and second-level technical assistance for computers, laptops, printers, mobile devices, and other workplace hardware.<br>• Configure, maintain, and troubleshoot Windows-based systems to support day-to-day business operations.<br>• Manage directory services tasks such as setting up user profiles, updating access rights, resetting credentials, and maintaining group memberships.<br>• Support Microsoft 365 tools, including email, collaboration, file storage, and document-sharing platforms.<br>• Prepare, deploy, and maintain end-user equipment and software for both onboarding and ongoing operational needs.<br>• Investigate and resolve workstation, wireless, and general network connectivity issues across supported locations.<br>• Install and service IP camera equipment, surveillance technology, access control devices, and related physical security systems.<br>• Perform low-voltage cabling work, including routing, labeling, terminating, and testing Cat5e and Cat6 infrastructure.<br>• Maintain clear technical documentation such as issue records, system details, cabling information, and network diagrams.<br>• Work with outside vendors and internal stakeholders on upgrades, relocations, equipment rollouts, and infrastructure improvements.
<p>Fast moving Level 1/Level 2 Tech Support opening with one of the area's most reputable IT Managed Services Provider in the greater Collier County area. Apply now if you meet the qualifications and are open to fully onsite roles in the area. </p><p><br></p><p>We are looking for a detail-oriented IT support specialist to provide hands-on technical assistance for end users in Cape Coral, Florida. This position supports daily desktop, laptop, and account-related needs while helping maintain a stable and efficient computing environment. The ideal candidate is comfortable resolving common hardware and software issues, managing support requests, and delivering dependable service across Microsoft-based systems.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming support requests and document all work clearly within the service desk ticketing system.</p><p>• Diagnose and resolve routine to moderately complex issues involving Windows workstations, user accounts, office applications, and peripheral devices.</p><p>• Set up, configure, and maintain desktops, laptops, printers, and other end-user equipment to support day-to-day operations.</p><p>• Administer basic user and group management tasks in Active Directory, including account access updates and password support.</p><p>• Provide technical assistance for Microsoft 365 applications and related user access concerns.</p><p>• Troubleshoot connectivity and general networking issues affecting end-user productivity.</p><p>• Support printer maintenance and break/fix activities to minimize interruptions in the workplace.</p><p>• Assist with basic server, virtualization, and system administration tasks as directed by senior IT staff.</p>
We are looking for a Cloud Infrastructure Support Technician to join our team in Pennsylvania in a contract-to-permanent capacity. This role supports day-to-day cloud operations and end-user technology needs, with a strong emphasis on Microsoft 365 and Azure administration. The ideal candidate brings hands-on technical support experience, strong troubleshooting ability, and a proactive approach to improving reliability, security, and user experience across the environment.<br><br>Responsibilities:<br>• Oversee administration of the Microsoft Azure and Microsoft 365 environment, including account provisioning, group management, license assignment, and ongoing tenant health and security review.<br>• Deliver responsive support to employees by diagnosing and resolving issues involving devices, operating systems, connectivity, and core Microsoft 365 applications such as Exchange Online, SharePoint, Teams, OneDrive, and Office tools.<br>• Set up, maintain, and optimize cloud-based platforms and applications within the Microsoft ecosystem to ensure stable and effective service delivery.<br>• Create and update clear technical documentation, support procedures, and resolution records to improve knowledge sharing and operational consistency.<br>• Partner with the broader digital and IT teams to introduce new technologies, strengthen current solutions, and support infrastructure-related initiatives.<br>• Track hardware assets and software entitlements to help maintain accurate inventory records and licensing compliance.<br>• Monitor system performance, endpoint posture, and security controls, applying updates and patches when needed to sustain reliability and protection.<br>• Assist with technology rollout efforts involving Microsoft infrastructure and end-user equipment deployment.