We are looking for an IT Support Specialist to deliver responsive technical assistance and outstanding customer service to students, faculty, and staff in Utica, New York. This Long-term Contract position supports a diverse computing environment that includes Windows and Mac systems, core productivity tools, account administration, and end-user issue resolution. The role also includes a meaningful audio/visual component, assisting with meeting technology, web conferencing, and event support while contributing to reliable day-to-day IT operations.<br><br>Responsibilities:<br>• Resolve support requests for hardware, software, account access, and general desktop issues while documenting troubleshooting steps and outcomes in the ticketing system.<br>• Provide hands-on support for both Windows and Apple devices, including setup, diagnosis, repair coordination, and user assistance across a mixed-device environment.<br>• Administer user access and related tasks in Active Directory, Microsoft 365, and Exchange to help maintain secure and efficient account management.<br>• Assist with conferencing and AV needs by preparing rooms, launching meetings, supporting live events, and troubleshooting platforms such as Microsoft Teams, Zoom, and Webex.<br>• Maintain accurate asset records by helping track equipment through purchasing, deployment, relocation, and retirement processes.<br>• Support telecom and local network issue resolution, collaborating with specialized infrastructure teams when deeper technical escalation is required.<br>• Create and update knowledge articles, standard procedures, and support documentation to improve consistency and self-service resources.<br>• Participate in rotating escalation coverage and respond to urgent incidents, including occasional after-hours or off-site support when operational needs require it.<br>• Follow information security standards in daily work, safeguard sensitive data, and report potential security concerns promptly.<br>• Contribute to team meetings and cross-functional support efforts, including assisting service desk, network, or server teams as priorities shift.
We are looking for a skilled Help Desk/Desktop Support Analyst to join a fast-moving onsite IT team in White Plains, New York. This Contract position will focus on delivering advanced technical support across desktop systems, user accounts, endpoint devices, and core infrastructure services. The ideal candidate brings strong troubleshooting ability, a customer-first mindset, and the flexibility to manage both daily support needs and broader technology initiatives.<br><br>Responsibilities:<br>• Resolve complex technical issues affecting workstations, software, user access, and connected devices while serving as an escalation point for end-user support<br>• Provide hands-on support for Windows desktops, laptops, printers, mobile hardware, and other office technology used across the organization<br>• Administer account provisioning, permissions, and authentication tasks within directory services and related identity management platforms<br>• Support Microsoft 365 applications and services, including collaboration, productivity, and messaging tools used by employees<br>• Prepare, configure, deploy, and maintain endpoint devices through device management platforms and established support standards<br>• Perform imaging, software installation, patching, hardware replacements, and lifecycle refresh activities for user systems<br>• Assist with server support, hybrid environment administration, and troubleshooting across cloud-connected infrastructure<br>• Investigate and resolve network and remote connectivity issues involving VPN access, wireless service, switching, and other enterprise networking components<br>• Support conference room systems, telecommunications tools, and audiovisual equipment to help maintain smooth business operations<br>• Contribute to IT projects by assisting with rollouts, upgrades, migration-related tasks, documentation updates, and asset tracking
<p>We are looking for a Systems Engineer to support and enhance core infrastructure environments for clients in the NYC metro area. This position focuses on maintaining virtualized systems, strengthening security, resolving complex technical issues, and assisting with server and platform upgrades. The ideal candidate brings strong hands-on systems administration experience, communicates well with end users, and can work independently while contributing reliable support.</p><p><br></p><p>Responsibilities:</p><p>• Manage and maintain VMware vSphere environments, including provisioning, administration, and ongoing support of virtual machines.</p><p>• Administer Windows-based server infrastructure and support key platform services such as Active Directory, file services, and messaging systems.</p><p>• Perform backup, recovery, and restoration activities to protect operating systems, applications, and business data.</p><p>• Troubleshoot network and infrastructure issues by identifying root causes and restoring connectivity across client environments.</p><p>• Configure and support security tools such as firewalls, web filtering platforms, and remote connectivity solutions.</p><p>• Design, deploy, and maintain secure site-to-site and remote access connectivity for distributed users and locations.</p><p>• Assist with server and infrastructure migration projects, including directory services, file servers, and email environments.</p><p>• Provide technical support to end users and clients with clear communication, timely follow-up, and attentive service.</p><p>• Participate in after-hours support coverage as part of an on-call rotation for urgent incidents.</p>
<p><strong>IT Help Desk Technician</strong></p><p>We are seeking an enthusiastic <strong>IT Help Desk Technician</strong> to join our growing technology team. This role is ideal for someone who enjoys solving problems, supporting end users, and working in a fast-paced IT environment. The ideal candidate will have strong communication skills, a customer-first mindset, and foundational technical knowledge with room to grow into more advanced responsibilities.</p><p> </p><p><strong>Responsibilities</strong></p><ul><li>Serve as the first point of contact for all incoming IT support requests via phone, email, and ticketing systems</li><li>Diagnose and resolve hardware, software, and network issues for Windows and/or Mac environments</li><li>Install, configure, and maintain workstations, laptops, printers, peripherals, and mobile devices</li><li>Assist with user account management including password resets, access requests, and basic Active Directory/O365 administration</li><li>Document all issues, troubleshooting steps, and resolutions accurately in the ticketing system</li><li>Escalate more complex issues to senior IT staff as needed</li><li>Provide exceptional customer service and clear communication to end users</li><li>Support onboarding and offboarding processes (device setup, account provisioning, equipment retrieval)</li><li>Help maintain inventory of IT equipment and software licenses</li><li>Follow IT policies, security guidelines, and best practices</li></ul><p><br></p>
<p><strong>Title:</strong> AI Specialist</p><p><strong>Reports To:</strong> Director, Information Technology – North America</p><p><strong>Experience:</strong> 1–4 years</p><p><strong>Employment Type:</strong> Full-time</p><p><br></p><p><strong>Position Summary</strong></p><p><br></p><p>The AI Specialist leads the organization’s practical adoption of AI solutions. <em>Note: This is a business process automation and enablement role rather than a data science or AI engineering position.</em> The primary focus is identifying where AI assistants, bots, and agents can eliminate manual workloads, deploying those solutions using low-code platforms, and establishing the training, governance, and strategic roadmap necessary to ensure safe and effective company-wide adoption.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong></strong></p><p><em>Automation with Bots & Agents</em></p><ul><li>Partner across departments to identify repetitive, rules-based, or document-heavy tasks suitable for AI or automation.</li><li>Build and maintain agents and bots using Copilot Studio, Power Automate, and similar low-code platforms.</li><li>Document every use case including business problem, process flow (before/after), data sources, functional owner, and measurable ROI.</li><li>Manage and prioritize the AI use-case backlog and report progress to IT leadership.</li></ul><p><em>Training & Change Management</em></p><ul><li>Develop and deliver tailored AI training for employees across skill levels (from basic prompting techniques to building simple low-code agents).</li><li>Create user resources, including quick-reference guides, prompt libraries, and recorded training sessions.</li><li>Establish and facilitate a network of departmental "AI Champions" to drive grassroots adoption.</li><li>Track utilization of licensed AI tools and advise leadership on licensing optimization.</li></ul><p><em>Strategy & Governance</em></p><ul><li>Draft and maintain an enterprise AI strategy and roadmap aligned with key business objectives.</li><li>Partner with leadership to author the organization's AI acceptable use policy, ensuring alignment with existing IT security, data classification, and vendor assessment standards.</li><li>Evaluate prospective AI vendors and tools for data privacy, security, cost efficiency, and technical fit.</li><li>Collaborate with the M365 Administrator on data readiness for Copilot (permissions, sensitivity labels, and access controls across SharePoint and Teams).</li></ul><p><br></p>
<p>We are looking for a dependable L1 IT Technician to deliver first-line technical support for employees across the organization in Exton, Pennsylvania. This contract opportunity with potential for a permanent role is ideal for someone who enjoys solving everyday technology issues, supporting users with professionalism, and helping maintain smooth IT operations. In this role, you will handle a range of desktop, account, and access-related requests while contributing to a responsive and service-oriented support environment.</p><p><br></p><p>Responsibilities:</p><p>• Resolve day-to-day technical issues involving desktops, applications, peripherals, and network access, and route more complex problems to the appropriate support level when needed.</p><p>• Administer user access across Active Directory, Microsoft 365, and other business systems, including setting up accounts, resetting credentials, updating group memberships, and managing assigned licenses.</p><p>• Prepare equipment and system access for new employees and departing employees by configuring workstations, installing required software, imaging devices, and coordinating hardware deployment or return.</p><p>• Record support activity thoroughly within the ticketing platform, ensuring incidents, system details, troubleshooting steps, and final resolutions are accurately documented.</p><p>• Provide technical assistance to employees working remotely or in hybrid arrangements by using secure remote support tools to diagnose and resolve issues.</p><p>• Guide users on basic technology usage, common troubleshooting steps, and recommended practices to improve their experience and reduce repeat issues.</p><p>• Help strengthen internal IT documentation by updating knowledge articles and contributing to clear support procedures for recurring tasks and service requests. </p>
<p><strong>IT Support Specialist</strong></p><p><br></p><p><strong>Overview</strong></p><p>Growing technology-driven organization seeking an IT Support Specialist to provide day-to-day end-user support and maintain core IT systems. This role will support employees across business applications, workstations, user accounts, and endpoint devices while helping ensure a reliable and secure computing environment.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Provide Tier 1/Tier 2 technical support for end users</li><li>Troubleshoot hardware, software, operating system, and application issues</li><li>Manage user account provisioning, access requests, and employee onboarding/offboarding</li><li>Support endpoint management, software deployment, and patching activities</li><li>Maintain ticketing systems, technical documentation, and knowledge base articles</li><li>Assist with basic network and connectivity troubleshooting</li><li>Track IT assets and equipment inventory</li><li>Escalate and coordinate issue resolution with internal and external support teams as needed</li></ul>
We are looking for a dependable Help Desk/Desktop Support Analyst to join a manufacturing organization in Saint Louis, Missouri. This contract opportunity with permanent potential is ideal for someone who enjoys solving technical issues, supporting end users, and delivering a high level of customer service in a hands-on environment. The person in this role will assist with day-to-day desktop support, device setup, account access, and user onboarding while helping employees stay productive across common business technologies.<br><br>Responsibilities:<br>• Deliver technical assistance to employees through both desk-side and remote support for a wide range of hardware, software, and access-related issues.<br>• Investigate and resolve incidents involving desktops, laptops, mobile devices, printers, and other workplace technology equipment.<br>• Set up, configure, and maintain Windows and macOS systems along with essential business applications such as Microsoft 365.<br>• Support users with connectivity challenges, including wireless access and basic network-related troubleshooting.<br>• Prepare and deploy new computers by imaging devices, installing required software, and confirming proper system configuration.<br>• Administer user accounts and access permissions in directory services and other internal platforms as needed.<br>• Record support requests, troubleshooting steps, and final resolutions accurately within the service desk ticketing system.<br>• Keep the technical support area organized and monitor equipment inventory to help ensure devices and accessories are properly tracked.<br>• Guide employees on everyday technology best practices, including safe computing habits and general security awareness.<br>• Assist with new employee technology setup and orientation, including workstation readiness and initial IT support needs.
<p>We are looking for a hands-on IT Cable Technician to support users and maintain technology environments across sites in Savannah, Georgia. This contract-to-permanent position blends day-to-day technical support with field-based hardware installation, structured cabling, and physical security system work. The ideal candidate is comfortable troubleshooting end-user issues, deploying equipment, and assisting with network and low-voltage infrastructure projects in a fast-paced Information Technology setting.</p><p><br></p><p>Responsibilities:</p><p>• Deliver first- and second-level support for computers, laptops, printers, mobile devices, and other end-user equipment, resolving issues efficiently and professionally.</p><p>• Configure, maintain, and troubleshoot Windows 10 and Windows 11 systems to keep employee devices operating reliably.</p><p>• Manage core Microsoft environments by handling account administration, group access, password support, and user permissions within Active Directory and Microsoft 365.</p><p>• Prepare, install, and refresh workstations, software, and peripheral hardware for both new employees and existing staff.</p><p>• Investigate and resolve connectivity problems involving wired networks, wireless access, and workstation communication issues.</p><p>• Install and support IP-based cameras, surveillance hardware, and access control equipment as part of onsite security technology initiatives.</p><p>• Perform low-voltage cabling tasks such as routing, labeling, terminating, and testing Cat5e and Cat6 cabling for new and existing network runs.</p><p>• Build out and maintain structured cabling components including patch panels, network drops, and related infrastructure while verifying performance against standards.</p><p>• Record technical findings, resolutions, device details, and infrastructure information to maintain accurate support and network documentation.</p><p>• Partner with external vendors and internal stakeholders on equipment rollouts, office changes, and other infrastructure improvement projects.</p>
We are looking for a Systems Engineer to support the reliability, performance, and day-to-day administration of cloud infrastructure in Minneapolis, Minnesota. This role works closely with technical teams and business partners to maintain core Azure and cloud-based services, resolve operational issues, and keep systems secure, current, and well-documented. The ideal candidate brings hands-on experience with cloud platforms, strong attention to process, and a proactive approach to improving service delivery.<br><br>Responsibilities:<br>• Build, configure, and support cloud infrastructure and platform services across Azure and related environments.<br>• Monitor system availability and overall platform health, performing regular checks to identify and address issues before they affect operations.<br>• Plan and execute operating system and application updates during approved maintenance periods, including validation and post-deployment review.<br>• Manage cloud storage artifacts such as snapshots and unused volumes by tracking lifecycle status and removing obsolete resources.<br>• Coordinate certificate issuance and renewal activities for externally accessible websites and services.<br>• Fulfill infrastructure change requests such as server resizing and capacity adjustments to align resources with operational needs.<br>• Handle incidents and service requests through the ticketing queue, delivering timely resolution for user and system concerns.<br>• Review server records and supporting system data on a scheduled basis to ensure accuracy, completeness, and audit readiness.<br>• Partner with stakeholders to gather requirements for new capabilities, support service implementation, and contribute recommendations for process and technology improvements.<br>• Create and maintain technical documentation, including procedures, standards, and support materials for cloud operations.
We are looking for a Systems Engineer to support and optimize core enterprise infrastructure in Arizona. This Long-term Contract position is ideal for someone who is detail oriented and can maintain secure, reliable server and identity environments while contributing to day-to-day operational stability. The role focuses on Microsoft-based systems, directory services, virtualization access platforms, and messaging technologies in a fast-paced technical setting.<br><br>Responsibilities:<br>• Administer and maintain Active Directory and Azure Active Directory environments to ensure secure access, identity management, and policy enforcement.<br>• Support Microsoft Windows Server infrastructure by monitoring system health, applying updates, and resolving performance or availability issues.<br>• Manage Citrix technologies to deliver stable remote access and application availability for end users.<br>• Oversee Microsoft Exchange administration, including mailbox support, system maintenance, and issue resolution.<br>• Troubleshoot infrastructure incidents across server, authentication, and messaging platforms to minimize downtime and restore services efficiently.<br>• Implement configuration changes, system improvements, and routine maintenance activities in alignment with operational requirements.<br>• Document technical procedures, environment details, and support activities to improve consistency and knowledge sharing.<br>• Collaborate with internal technical teams to strengthen infrastructure reliability, security, and overall platform performance.
<p>One of the fastest growing investment managers across the country is seeking a Controller with extensive Hedge Fund experience. The firm has broken records with its capital raising successes and this is an optimal time to board the rocket ship. Join a world-class team of industry leaders, network with the who's who in this space, and make your mark on the operations of this firm. This is a rare opportunity to join a lean, entrepreneurial team and help build institutional-grade finance infrastructure within a sophisticated investment platform.</p><p><br></p><p>What You'll Do</p><ul><li>Serve as the primary internal owner of fund accounting and financial reporting.</li><li>Oversee NAV calculations, investor allocations, capital activity, management and incentive fees, and partnership accounting.</li><li>Manage relationships with third-party fund administrators, auditors, and tax providers.</li><li>Support accounting and reporting for complex investment strategies, including long/short positions, derivatives, synthetic exposures, and options.</li><li>Coordinate audits, tax reporting, and regulatory deliverables.</li><li>Drive process improvements, automation initiatives, and scalable reporting solutions.</li><li>Partner closely with senior leadership on fund operations, strategic initiatives, and infrastructure development.</li></ul><p>Why Join?</p><ul><li>Join one of the industry's fastest-growing investment platforms.</li><li>Highly visible role with direct exposure to senior leadership.</li><li>Opportunity to build and improve processes in a technology-forward environment.</li><li>Highly competitive compensation, very generous bonus potential, and significant long-term growth opportunity.</li></ul><p><br></p>
<p>Robert Half is seeking a hands-on <strong>Microsoft Entra ID and Intune Project Administrator</strong> to support enterprise endpoint management, identity modernization, and Microsoft 365 initiatives. This role will focus on deploying and optimizing <strong>Microsoft Intune</strong>, <strong>Entra ID (Azure AD)</strong>, device compliance policies, conditional access, and endpoint security controls across a Windows environment.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Lead Microsoft Intune deployments, configuration, and administration.</li><li>Migrate and manage devices within Microsoft Entra ID (Azure AD).</li><li>Configure and maintain device enrollment, Autopilot, compliance policies, and configuration profiles.</li><li>Implement Conditional Access, MFA, and identity governance best practices.</li><li>Manage endpoint security policies, including Microsoft Defender integrations.</li><li>Support Windows 10/11 migrations and modern workplace initiatives.</li><li>Troubleshoot device management, authentication, and access-related issues.</li><li>Partner with infrastructure, security, and desktop support teams during project execution.</li><li>Create technical documentation, procedures, and knowledge transfer materials.</li><li>Monitor and remediate compliance, security, and device-health issues.</li></ul><p><br></p>
<p>We are looking for a Desktop Support Analyst to provide hands-on technical support for a manufacturing facility in Stevens Point, Wisconsin. This contract position with potential for a permanent role is ideal for someone who enjoys resolving end-user issues, supporting onsite infrastructure, and working closely with plant operations in a fast-paced paper and packaging environment. The role requires strong troubleshooting ability across desktops, printers, scanners, Microsoft technologies, and core networking components, along with the flexibility to support onsite needs five days per week.</p><p><br></p><p>Responsibilities:</p><p>• Deliver onsite technical support for desktop systems, workstations, and end-user hardware within the plant environment.</p><p>• Diagnose and resolve issues involving Windows 10 devices, software deployment, application removal, and general workstation performance.</p><p>• Support printer operations by identifying and correcting problems related to HP printers, print drivers, and print connectivity.</p><p>• Assist with network-related troubleshooting by following established guidance, testing connectivity, and helping identify the source of communication failures.</p><p>• Provide user and device support within Active Directory and Microsoft 365, including access-related issues and basic account administration.</p><p>• Participate in device imaging and deployment efforts, including Autopilot rollouts and workstation setup for new or replacement equipment.</p><p>• Work with basic switching and Cisco network components to support installation activities and onsite troubleshooting needs.</p><p>• Maintain and troubleshoot barcode and handheld scanning equipment, including Zebra scanners used in plant operations.</p><p>• Serve as the onsite point of execution for broader infrastructure teams by carrying out technical instructions accurately and reporting findings clearly.</p>
<p>The Applications Manager is a hands-on technical leader responsible for the administration, support, enhancement, and strategic oversight of the organization's enterprise applications environment. This role combines technical leadership, people management, and advanced database expertise, with a primary focus on SQL development, reporting, analytics, integrations, and application support. The ideal candidate possesses deep SQL expertise, strong analytical capabilities, and the ability to balance hands-on technical execution with team leadership and operational planning.</p><p><br></p><p>Leadership & Team Management</p><ul><li>Lead, mentor, and develop a multidisciplinary team responsible for application support, reporting, GIS, CAD, and data analytics.</li><li>Establish priorities, assign workload, and monitor team performance to ensure service levels and business objectives are met.</li><li>Provide technical guidance and coaching to team members while fostering a collaborative, customer-focused environment.</li><li>Serve as the primary escalation point for complex application and data-related issues.</li><li>Coordinate resources, timelines, and deliverables across ongoing support and enhancement initiatives.</li></ul><p>Application & Database Management</p><ul><li>Serve as the technical lead for internally developed enterprise applications built on the Microsoft .NET platform.</li><li>Perform hands-on SQL development, database analysis, query optimization, troubleshooting, and reporting.</li><li>Support application functionality through database administration, data validation, and issue resolution.</li><li>Manage application maintenance activities, upgrades, performance tuning, and system enhancements.</li><li>Collaborate with business stakeholders to translate operational requirements into technical solutions.</li></ul><p>Reporting & Analytics</p><ul><li>Develop, maintain, and optimize enterprise reporting solutions using SQL and Power BI.</li><li>Support data analytics initiatives by ensuring the availability, accuracy, and integrity of business data.</li><li>Design and maintain data structures, views, stored procedures, and reporting datasets.</li><li>Provide insights and recommendations based on reporting and operational metrics.</li></ul><p>Integrations & Technical Support</p><ul><li>Support and troubleshoot XML- and API-based integrations across multiple enterprise systems.</li><li>Monitor and maintain data interfaces to ensure reliable data flow between applications.</li><li>Partner with technical and business teams to identify opportunities for process improvements and automation.</li><li>Assist with the design and implementation of new functionality and system enhancements.</li></ul><p>Strategic & Operational Responsibilities</p><ul><li>Balance day-to-day operational support with longer-term application strategy and roadmap planning.</li><li>Evaluate system performance, identify risks, and recommend technology improvements.</li><li>Support governance, documentation, security, and change management processes.</li><li>Participate in project planning and provide light project management oversight for application-related initiatives.</li></ul><p><br></p>
<p>We are seeking an IT Manager who will serve as the primary technology leader and day-to-day administrator for the organization's IT systems. This individual will manage Microsoft cloud technologies, end-user support, cybersecurity, infrastructure, and vendor relationships while ensuring reliable technology services for office and field-based employees.</p><p>This is a highly visible role that requires strong technical skills, excellent customer service, and the ability to thrive in a fast-paced environment supporting users with varying levels of technical proficiency.</p><p><br></p><p>Key Responsibilities</p><ul><li>Administer and support Microsoft 365, including Exchange Online, Teams, SharePoint, and related services</li><li>Manage Microsoft Entra ID (Azure AD), identity management, authentication, and access controls</li><li>Support Windows endpoints, laptops, mobile devices, and company hardware</li><li>Provide responsive technical support to office and field personnel</li><li>Manage onboarding, offboarding, user provisioning, and permissions</li><li>Maintain cybersecurity controls, patch management, endpoint protection, and security best practices</li><li>Administer network infrastructure, wireless systems, and connectivity solutions</li><li>Manage IT vendors, service providers, and technology-related contracts</li><li>Track and maintain hardware, software licensing, and IT asset inventory</li><li>Lead initiatives to improve system reliability, security, and operational efficiency</li><li>Create and maintain IT documentation, standards, and procedures</li></ul><p><br></p>
<p>We are looking for a versatile Firm Administrator to support the daily operations of a legal practice. This contract to permanent opportunity is ideal for someone who can balance administrative leadership, human resources coordination, and financial oversight while helping the organization run efficiently across multiple offices. The person in this role will serve as a central point of support for staff, leadership, and office operations, bringing a proactive approach to organization, communication, and problem-solving.</p><p><br></p><p>Responsibilities:</p><p>• Oversee day-to-day administrative operations for the organization and provide broad support wherever needed to keep the offices functioning smoothly.</p><p>• Lead human resources activities, including employee onboarding, benefits coordination, performance guidance, employee relations support, and separation processes.</p><p>• Manage recruiting efforts by coordinating job postings, screening activity, interview scheduling, and new employee administration across the organization.</p><p>• Organize events, maintain calendars, and coordinate scheduling needs for internal meetings and operational priorities.</p><p>• Support financial administration by assisting with budgeting, accounts payable activities, general ledger-related tasks, and annual planning processes.</p><p>• Supervise office and facilities matters, including vendor coordination, lease-related discussions, and planning for office improvements or buildout projects.</p><p>• Assist with the implementation and use of business systems and legal office software to improve operational effectiveness.</p><p>• Maintain office supply levels, coordinate purchasing needs, and ensure each location has the resources required for daily operations.</p>
<p><strong>Cloud Security Engineer</strong></p><p><br></p><p><strong>Company Overview</strong></p><p>A firm based in Los Angeles, California is seeking a Cloud Security Engineer to strengthen its cybersecurity program across cloud, data, endpoint, identity, and enterprise environments. This is an opportunity to join a collaborative technology organization where security, risk management, and operational excellence are critical to the business.</p><p><br></p><p><strong>Role Summary</strong></p><p>This role has a particular emphasis on Microsoft Azure security and will partner closely with data engineering and technology teams to secure modern cloud-based data environments. The ideal candidate combines strong cloud security architecture and engineering expertise with practical experience across security operations, incident response, vulnerability management, data protection, and risk management.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as a security engineering resource across cloud environments, identity and access management, network security, data protection, and overall security architecture.</li><li>Partner with technology teams to implement and maintain secure solutions for enterprise applications, data platforms, and infrastructure.</li><li>Review system and application security configurations, architecture, and integrations before production deployment.</li><li>Monitor, investigate, and respond to cybersecurity incidents across enterprise systems and platforms.</li><li>Lead vulnerability management activities, including risk identification, remediation coordination, patching, and ongoing security improvements.</li><li>Support identity and access management initiatives, including authentication, authorization, and privileged access controls.</li><li>Enhance security monitoring, detection, alerting, and incident response capabilities.</li><li>Help automate and standardize security controls and operational processes.</li><li>Conduct security assessments and collaborate with internal and external stakeholders to identify and reduce risk.</li><li>Support governance, risk, compliance, audit, resiliency, and business continuity initiatives.</li></ul>
<p>We are looking for an experienced Help Desk Agent to oversee daily technology support and infrastructure operations for a office in Tampa, Florida. This Long-term Contract opportunity combines hands-on troubleshooting with broader responsibility for systems, devices, networking, and courtroom-related technology. The role is highly visible and works closely with legal and staff to keep business-critical tools reliable, secure, and ready for use. Success in this position requires strong technical judgment, excellent service skills, and the ability to manage IT needs independently.</p><p><br></p><p>Responsibilities:</p><p>• Provide day-to-day support for end users by resolving technical issues involving desktops, software, peripherals, and service desk requests.</p><p>• Administer core IT systems, including Windows-based environments, user accounts, workstation configuration, and access management.</p><p>• Oversee firm technology assets such as computers, mobile devices, telecommunications tools, office equipment, and related support resources.</p><p>• Coordinate employee onboarding and offboarding by preparing devices, setting up accounts, and ensuring timely access changes.</p><p>• Maintain network-connected hardware and software environments to promote dependable performance across the office.</p><p>• Track equipment inventory, manage technology supplies, and help plan for replacement or procurement needs.</p><p>• Deliver audio/visual and technical assistance for hearings, depositions, mediations, trials, and other legal proceedings.</p><p>• Prepare, transport, install, and dismantle presentation and courtroom technology, including exhibits, video, and audio materials as needed.</p><p>• Act as the primary internal resource for Filevine, supporting administration, user guidance, and ongoing system effectiveness.</p>
We are looking for an experienced Azure platform engineering specialist to support enterprise-scale cloud capabilities. This long-term contract position focuses on shaping, enhancing, and sustaining Azure platform services that enable business-critical applications and technology initiatives. The role calls for a hands-on engineer who can work independently, partner with cross-functional teams, and deliver reliable, secure, and scalable Azure solutions across a broad technical landscape.<br><br>Responsibilities:<br>• Architect, implement, and support Azure platform services that meet enterprise application and infrastructure needs.<br>• Build and enhance Azure environments spanning network connectivity, gateway services, security controls, and container-based platforms.<br>• Develop and maintain Azure management capabilities to improve governance, consistency, and operational efficiency.<br>• Establish and support CI/CD workflows, DevOps practices, and repository standards to streamline platform delivery.<br>• Configure and optimize Azure monitoring solutions to strengthen availability, performance visibility, and incident response.<br>• Contribute to Azure AI and data platform initiatives, including support for modern AI-driven and data-centric services.<br>• Evaluate existing Azure implementations and introduce improvements that raise performance, stability, and functionality.<br>• Translate technical and business objectives into practical Azure platform designs and implementation plans.<br>• Partner with application, infrastructure, and security teams to resolve complex platform issues and support ongoing product delivery.
We are looking for an experienced IT leader to oversee business applications and core infrastructure operations for a growing organization in New Jersey. This contract opportunity with permanent potential is well suited for someone who can provide hands-on technical guidance while shaping reliable, scalable support across multiple sites. The role requires a strong background in business applications, sound operational judgment, and the flexibility to travel as needed to support additional locations.<br><br>Responsibilities:<br>• Lead daily IT operations across business applications, user support, infrastructure, and hardware environments to ensure dependable service delivery.<br>• Manage and maintain Active Directory administration, user access controls, and system configurations in alignment with security and operational needs.<br>• Oversee backup and recovery processes, monitor system resilience, and help protect critical business data through effective continuity practices.<br>• Support and optimize network and connectivity solutions, including Cisco-based technologies, to maintain stable and secure communication across locations.<br>• Direct configuration management activities for devices, systems, and applications to promote consistency, compliance, and efficient change control.<br>• Provide hands-on leadership for computer hardware deployment, troubleshooting, upgrades, and lifecycle planning across the organization.<br>• Partner with business stakeholders to support and improve enterprise applications, with particular focus on environments requiring strong business applications experience.<br>• Travel as needed to other locations to assess needs, coordinate support efforts, and ensure alignment of IT services and standards.<br>• Help prepare for leadership continuity by documenting processes, strengthening team operations, and supporting a smooth transition of responsibilities over time.
<p>Our client, a mission-driven nonprofit organization, is seeking an experienced Salesforce Administrator to take ownership of their Salesforce Lightning environment. This individual will serve as the primary Salesforce resource, supporting daily operations while advancing ongoing enhancement projects and process improvements.</p><p>This is an excellent opportunity for a hands-on Salesforce professional who can step into an established environment, quickly assess priorities, and independently drive projects to completion.</p><p><br></p><p>Key Responsibilities</p><ul><li>Serve as the primary administrator for Salesforce Lightning, supporting both Sales Cloud and Experience Cloud environments.</li><li>Manage day-to-day platform administration, user support, troubleshooting, and configuration activities.</li><li>Take ownership of an active Experience Cloud initiative and configure solutions based on business requirements.</li><li>Analyze, enhance, and troubleshoot Salesforce Flows to improve automation and business process efficiency.</li><li>Partner with stakeholders to gather requirements, design solutions, perform configuration, conduct testing, and support successful deployments.</li><li>Support reporting and analytics initiatives, including integrations with business intelligence platforms.</li><li>Review existing documentation and enhancement backlogs to understand project status, dependencies, and organizational priorities.</li></ul><p><br></p>
We are looking for a Systems Engineer to support and enhance core enterprise infrastructure in Fremont, California. This Contract position will focus on maintaining secure, reliable, and efficient environments across directory services, server platforms, messaging systems, and virtualized technologies. The ideal candidate brings strong technical depth in Microsoft-based infrastructure and a proactive approach to troubleshooting, administration, and continuous improvement.<br><br>Responsibilities:<br>• Administer and optimize Active Directory environments, including user access, group policies, and directory health.<br>• Manage Microsoft Windows Server systems to ensure stability, performance, and ongoing operational readiness.<br>• Support Azure Active Directory administration, including identity management and access control configuration.<br>• Maintain and troubleshoot Citrix technologies to provide dependable application and desktop delivery services.<br>• Oversee Microsoft Exchange administration, including mailbox management, system performance, and issue resolution.<br>• Monitor infrastructure services and respond to incidents with timely diagnosis and corrective action.<br>• Implement system updates, patches, and configuration changes while minimizing service disruption.<br>• Document technical procedures, environment changes, and support activities to maintain operational visibility.
We are looking for a hands-on IT Support Specialist (macOS) to deliver dependable technical assistance for staff in Harrisburg, Pennsylvania. This contract opportunity with permanent potential is ideal for someone who enjoys resolving day-to-day user issues, supporting Apple-focused environments, and keeping endpoint and account services running smoothly. The role centers on Tier 1 and Tier 2 support, Microsoft 365 administration, device management, and clear communication with end users. You will also partner with vendors and elevate more advanced infrastructure or security matters to IT leadership when needed.<br><br>Responsibilities:<br>• Deliver first- and second-level support for employee technology requests, ensuring issues are logged accurately, prioritized appropriately, and carried through to completion.<br>• Provide day-to-day support for macOS systems, Apple hardware, mobile devices, and key workplace applications such as Microsoft 365, Teams, SharePoint, Outlook, OneDrive, Zoom, and Zoho One.<br>• Prepare, configure, enroll, and deploy devices while maintaining asset records, software distribution, compliance checks, and lifecycle updates for endpoints.<br>• Handle user account tasks including onboarding, offboarding, access adjustments, license administration, and other identity-related support activities.<br>• Diagnose and resolve common problems involving connectivity, authentication, conferencing tools, printers, copiers, peripherals, and general office technology.<br>• Create and maintain support documentation, end-user instructions, knowledge articles, and operational runbooks to improve consistency and service quality.<br>• Work with external vendors for troubleshooting, service coordination, and issue follow-up when third-party assistance is required.<br>• Escalate advanced technical, cybersecurity, or infrastructure concerns to IT leadership with clear documentation and context.
We are looking for a Systems Engineer to support and enhance core enterprise infrastructure in Deer Park, Illinois. This position focuses on maintaining reliable identity, messaging, server, and virtualization environments while helping the organization strengthen performance, access, and security. The ideal candidate brings strong hands-on experience across Microsoft technologies and can troubleshoot complex issues in a fast-paced setting.<br><br>Responsibilities:<br>• Administer and optimize Active Directory and Azure Active Directory environments to ensure secure, reliable user access and identity management.<br>• Maintain Microsoft Windows Server systems, including configuration, patching, monitoring, and performance tuning across the infrastructure.<br>• Support Citrix-based platforms by resolving technical issues, improving end-user experience, and sustaining application availability.<br>• Manage Microsoft Exchange services, including mailbox administration, system health checks, and issue resolution.<br>• Investigate and resolve infrastructure incidents by performing root cause analysis and implementing preventative solutions.<br>• Partner with internal teams to plan, test, and deploy system improvements while minimizing disruption to business operations.<br>• Develop and maintain technical documentation for server configurations, access controls, support procedures, and environment standards.