<p>We are looking for a dedicated Receptionist/Concierge to join our team in Norfolk, Virginia. In this Contract to permanent position, you will serve as the initial point of contact for residents and visitors, ensuring a welcoming and detail-oriented experience. The ideal candidate will excel in multitasking, organization, and customer service while providing administrative support in a fast-paced environment. Rotating Monthly Schedule</p><p><br></p><p>Responsibilities:</p><p>• Greet residents and visitors warmly, ensuring a detail oriented and friendly first impression.</p><p>• Manage the visitor sign-in process, including verification and photo documentation when necessary.</p><p>• Respond to resident inquiries and provide assistance with general needs.</p><p>• Maintain accurate records of resident and pet information as required.</p><p>• Ensure the front desk and lobby area remain clean, organized, and visually presentable.</p><p>• Track and log deliveries, coordinating pickup notifications and schedules for residents.</p><p>• Provide logistical and administrative support for resident events, including updates and communication.</p><p>• Utilize systems like Uniguest to create or modify event announcements, cancellations, or changes.</p><p>• Access resident data in MatrixCare occasionally to support operational needs.</p><p>• Arrange transportation for residents by coordinating Uber rides when needed.</p>