We are looking for an experienced Operations Accountant to play a pivotal role in managing financial activities related to maintenance and customer support operations in our technology-driven organization. This position requires close collaboration with the Customer Care team to ensure precise tracking of revenue, monitoring of costs, and effective budget oversight. The ideal candidate will possess strong accounting expertise, operational finance experience, and the ability to deliver actionable insights to support business decisions.<br><br>Responsibilities:<br>• Manage and reconcile revenue streams associated with maintenance and support contracts, ensuring compliance with company policies.<br>• Analyze and track budgets against actual expenses for Customer Care and service operations.<br>• Compile and review monthly financial reports, providing detailed variance explanations.<br>• Collaborate with leadership to support accurate forecasting and financial planning.<br>• Verify labor allocations, time entries, and vendor expenses to maintain data accuracy.<br>• Assist with month-end close processes, including accruals and revenue recognition tasks.<br>• Set up and maintain project and cost center configurations within company systems.<br>• Prepare financial schedules and documentation to support audit requirements.<br>• Identify and implement improvements to financial reporting and operational processes.