We are looking for a skilled Help Desk Analyst to join our team in Philadelphia, Pennsylvania. In this role, you will provide technical support and assistance to end-users, ensuring smooth operation and resolution of IT-related issues. This is a contract position with the possibility of becoming permanent, offering an excellent opportunity to grow and develop within the organization.<br><br>Responsibilities:<br>• Respond promptly to service desk tickets, providing effective solutions to address user concerns.<br>• Manage and maintain Active Directory accounts, including user access and permissions.<br>• Troubleshoot and resolve technical issues related to Microsoft Windows and Windows 10.<br>• Provide guidance and support to users experiencing basic IT problems.<br>• Document and track all support activities to ensure accurate reporting and follow-up.<br>• Collaborate with team members to improve processes and streamline IT support.<br>• Conduct routine system checks to identify and prevent potential issues.<br>• Ensure excellent customer service by communicating effectively with end-users.<br>• Assist in the setup and configuration of new hardware and software as needed.
<p>Prominent AM Law 200 law firm with multiple regional office locations seeks a Legal Technology Training Specialist for our New Jersey office to join our IT team and support the Firm’s technology training initiatives. In this hybrid role, you’ll assist in developing and delivering skills-based training, expanding our eLearning library, supporting strategies for user adoption, and coordinating training logistics. Reporting to the Legal Technology Trainer, you’ll play a key role in enhancing how our attorneys and staff are made aware of the available legal tools and become productive with them. This is a great opportunity for someone who enjoys teaching, content creation, and helping others get the most out of technology in a professional services environment.</p><p><br></p><p>Applicants must have excellent written and verbal communication skills, strong interpersonal ability, and the aptitude to learn new tasks quickly. The role requires adherence to established procedures, strong documentation discipline, and the ability to work effectively both independently and in a team environment. Periodic travel to other Firm offices is required. A law firm or professional services background is necessary. An associate’s or bachelor’s degree in a legal or technology field or equivalent work experience, is also preferred.</p>
<p>We are looking for a skilled Desktop Engineer to join our team in Horsham, PA. This role involves engineering, deploying, and maintaining enterprise endpoint computing environments, with a focus on security, compliance, and modern management solutions. As part of this long-term contract position, you will play a critical role in ensuring desktops, laptops, and mobile devices meet regulatory and organizational standards.</p><p><br></p><p>Responsibilities:</p><p>• Design, implement, and manage endpoint systems using cutting-edge tools like Microsoft Intune and Autopilot.</p><p>• Administer device management platforms to enforce compliance, deploy patches, and distribute software.</p><p>• Troubleshoot complex issues related to Windows-based endpoints, including hardware, software, and operating system problems.</p><p>• Package, test, and deploy approved software applications while adhering to compliance and change management standards.</p><p>• Configure and secure mobile devices with robust enrollment processes and secure access controls.</p><p>• Support remote and hybrid workforce setups with secure configurations and endpoint access.</p><p>• Execute hardware installations, workstation moves, and technology upgrades for new hires and office transitions.</p><p>• Perform vulnerability management by ensuring patch compliance and addressing identified security risks.</p><p>• Document endpoint configurations and maintain evidence for regulatory and audit requirements.</p><p>• Provide Tier 2/3 escalation support for endpoint-related incidents and service requests.</p>
<p>Our client is looking for a dedicated Billing Specialist to join their team in the Hamilton, New Jersey area. In this role, you will oversee Medicaid reimbursement processes, resolve billing discrepancies, and ensure compliance with all relevant regulations and standards. You will play a key part in maintaining accurate financial records and providing exceptional support to internal staff and external payers.</p><p><br></p><p>Salary is 55,000 - 60,000.</p><p><br></p><p>Benefits include health insurance, 401k, and PTO. </p><p><br></p><p>Responsibilities:</p><p>• Process initial claims from electronic medical record systems by reviewing, calculating, and adjusting submissions as needed.</p><p>• Maintain billing systems to ensure accurate financial records and submit claims both manually and electronically.</p><p>• Investigate and resolve disputed claims by verifying details, providing necessary documentation, and communicating with payers.</p><p>• Monitor deadlines for claim submissions and ensure timely processing for all designated payers.</p><p>• Assist in generating required reports for regulatory agencies under the guidance of the billing supervisor.</p><p>• Review consumer records to gather private and Medicaid billing information.</p><p>• Input codes and verify data to ensure accuracy in computer processing systems.</p><p>• Set up customer accounts and generate invoices using NetSuite.</p><p>• Support inspections, inquiries, or investigations by cooperating with licensing and department staff.</p><p>• Take on additional responsibilities as assigned to meet organizational needs.</p>
<p><strong>About the Role</strong></p><p>Our client, one of New Jersey’s leading organizations, is implementing Flexera One to modernize their IT Asset Management program across hardware, software, and SaaS. They are seeking a <strong>Flexera One Platform & Integration Engineer</strong> to support the end‑to‑end deployment of the platform and serve as a technical subject matter expert during the implementation.</p><p>This role works closely with Flexera Professional Services, internal stakeholders, and cross‑functional teams across IT, Finance, Procurement, and Infrastructure.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Lead the implementation, configuration, and administration of Flexera One (IT Visibility, Technology Intelligence Platform, and related modules).</li><li>Deploy and manage Flexera inventory beacons, discovery agents, and data connectors across on‑prem, cloud (AWS/Azure/GCP), and SaaS environments.</li><li>Design and maintain integrations between Flexera One and systems such as ServiceNow CMDB, cloud APIs, inventory tools, and other data sources.</li><li>Configure normalization, data mapping, and governance to ensure clean, accurate, and reconcilable asset data.</li><li>Develop automation and custom scripts using PowerShell, Python, SQL, or equivalent languages.</li><li>Partner with Flexera Professional Services during the implementation to validate requirements and support build-out activities.</li><li>Support the creation of technical documentation, SOPs, runbooks, and administrative standards.</li><li>Work closely with ITAM/SAM stakeholders to ensure data integrity, reporting accuracy, and alignment with compliance initiatives.</li><li>Troubleshoot ingestion issues, integration failures, beacon connectivity, and cross-system data gaps.</li><li>Provide early‑stage platform administration until internal teams transition into full ownership.</li></ul><p><br></p>
<p><br></p><p>We are seeking a highly organized, detail‑driven professional to support sales and marketing operations through analysis, project coordination, and administrative execution. This role plays a key part in managing promotional programs, supporting customer-facing initiatives, maintaining budget accuracy, and ensuring smooth collaboration between internal teams and external partners. If you enjoy combining data analysis, sales support, and operational efficiency, this role offers a strong blend of all three.</p><p><br></p><p><strong>Sales Support & Program Coordination</strong></p><ul><li>Assist sales and marketing teams with planning, launching, and maintaining product display programs across multiple retail channels.</li><li>Track performance of promotional and display initiatives, using POS and syndicated data to evaluate results and identify opportunities.</li><li>Create summaries, sales decks, and presentation materials for customer meetings and internal reviews.</li><li>Coordinate with brokers, suppliers, and internal teams to ensure projects and timelines stay on track.</li><li>Provide regular updates on program performance, forecasts, and upcoming sales initiatives.</li></ul><p><strong>Budget Tracking & Administrative Support</strong></p><ul><li>Monitor spending related to promotional programs and display activity and maintain accurate budget documentation.</li><li>Support reconciliation of trade and display budgets in partnership with accounting/finance teams on a monthly, quarterly, and annual basis.</li><li>Process invoices, prepare purchase requisitions, and maintain organized records for all display and promotional activities.</li><li>Ensure financial requirements are communicated clearly to brokers and partners.</li></ul><p><strong>Sales Analysis & Reporting</strong></p><ul><li>Access retailer POS systems, syndicated data tools, and customer portals to pull and analyze weekly and monthly data.</li><li>Build reports that highlight sales trends, promotional effectiveness, ROI, pricing changes, and distribution opportunities.</li><li>Provide analytical insights to support customer line reviews, category discussions, and internal planning.</li><li>Monitor display performance and use data to refine future planning and recommendations.</li></ul><p><strong>Operational & Cross-Functional Coordination</strong></p><ul><li>Partner with operations teams to ensure display programs are correctly set up in product information systems.</li><li>Coordinate key elements of display execution, including timing, components, approvals, and inventory needs.</li><li>Support various sales and marketing projects as needed, offering administrative organization and follow-through.</li><li>Maintain communication channels between internal teams and external partners to ensure alignment and efficiency.</li></ul><p><br></p><p><br></p>
We are looking for an experienced ERP Integration Manager to oversee the strategic planning and operational management of the organization's IT systems. This role requires a forward-thinking individual who can lead technical initiatives, optimize processes, and ensure the seamless integration of enterprise systems. The ideal candidate will be adept at fostering collaboration across departments while staying informed on emerging technologies.<br><br>Responsibilities:<br>• Develop and implement IT strategies that align with organizational goals and foster innovation.<br>• Plan for future technology needs, including disaster recovery and business continuity solutions.<br>• Manage daily operations of IT networks, hardware, and software systems to support both academic and administrative functions.<br>• Administer the IT budget, overseeing contracts and vendor relationships effectively.<br>• Provide technical guidance and support to faculty, staff, and students, ensuring smooth operation of enterprise systems.<br>• Lead and mentor IT staff, encouraging growth and teamwork.<br>• Coordinate and manage IT projects, ensuring collaboration with campus stakeholders.<br>• Ensure compliance with regulations related to student data collection and reporting.<br>• Document and maintain operational policies and procedures for IT systems.<br>• Participate in technical tasks such as system security, network management, and programming as needed.
Project Scheduler Overview We are seeking a highly skilled Project Scheduler who thrives in a dynamic environment, enjoys variety, and is motivated by opportunities for professional growth. This role supports large information technology projects for an Investor-Owned Utility headquartered in New Jersey. The Project Scheduler is responsible for creating, maintaining, updating, and analyzing person-hour and cost-loaded project schedules in Primavera P6. This position ensures that all scheduling requirements, governance standards, and reporting expectations are met across assigned programs and projects. This role requires strong critical thinking, the ability to support multiple workstreams, and a focus on delivering reliable cost and schedule estimates to help projects achieve goals on time and within budget. The scheduler will also provide forward‑looking reporting and insights to project leadership and stakeholders. <br> Location: Princeton, NJ (Hybrid) Candidates are preferred to be within commuting distance and able to work onsite 3 days per week. Remote candidates may be considered if they can travel onsite 3 days every other week. <br> Responsibilities Build and maintain detailed project schedules using Primavera P6 Perform schedule analyses, including performance reviews and trend evaluation Manage scheduling and dependencies across assigned SAP workstreams within a major modernization program Participate in scheduling audits and quality reviews Integrate cost- and resource-loaded data into schedules in alignment with project governance Partner with Project Managers and Project Leads to gather updates and adjust schedule parameters Collaborate with stakeholders at both project and program levels to ensure alignment Create and maintain scheduling databases, templates, and archives for historical, proposed, and active schedules Work with Project Managers, Financial Analysts, and vendors to forecast project financials based on actual schedule performance Advise leadership on optimal use of scheduling codes, templates, and reporting structures Provide forward-looking schedule analysis to support decision-making Identify schedule risks, delays, and issues; recommend recovery or mitigation strategies Establish, maintain, and report schedule baselines and current status Communicate impacts to milestones, critical path, and overall program timelines Support Estimate-to-Complete (ETC) preparation Provide earned value management (EVM) support Conduct critical path reviews and schedule quality assessments Highlight schedule risks and areas needing management attention Attend project meetings, capture meeting notes, and track action items Adhere to the client’s Project Scheduler Standards and scheduling processes
<p>Reporting to the <strong>PeopleSoft Lead</strong>, the <strong>Finance & General Ledger Lead</strong> will provide high-level support for the <strong>PeopleSoft Finance and General Ledger modules</strong>, including system maintenance, issue resolution, and functional improvements. This position supports users across <strong>multiple international regions</strong>, including North America and Europe, and works closely with <strong>offshore Application Managed Support (AMS)</strong> teams who handle routine queries and escalate more complex issues.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Oversee and maintain the General Ledger (GL), ensuring system integrity and identifying issues</li><li>Collaborate with Finance stakeholders to troubleshoot issues, escalating to or coordinating with offshore AMS teams as needed</li><li>Partner with other process leads to manage <strong>VAT updates</strong> and cross-module changes</li><li>Assist in <strong>data preparation and transition efforts</strong> related to future SAP implementation</li><li>Support testing activities for PeopleSoft and SAP systems as needed</li><li>Troubleshoot both development and production-related application issues</li><li>Perform high-level month-end and year-end validations to ensure GL batch processing success</li><li>Build strong relationships with business users and support their reporting, audit, or system change needs</li><li>Document meeting outcomes and action items based on stakeholder discussions</li><li>Prioritize and manage service requests and change orders</li><li>Provide guidance to users on completing specific operational tasks</li><li>Foster collaboration across <strong>regional and global PeopleSoft teams</strong>, as well as with internal IT and business units</li></ul><p><br></p>
<p>A nationally recognized company with multiple locations in Ocean and Monmouth Counties is seeking a dynamic, personable, and results-driven General Manager to lead day-to-day spa operations. This role is ideal for a hands-on leader who thrives in a fast-paced, customer-focused environment and is passionate about developing teams, driving sales, and delivering exceptional guest experiences. The General Manager serves as a key partner to the Spa Owners, acting as a mentor and role model to staff while ensuring operational excellence, strong sales performance, and a welcoming spa environment.</p><p><br></p><p>Salary is 60,000 - 75,000</p><p><br></p><p>Benefits include medical, dental, and vision insurance, 401k, PTO, employee discounts, flexible scheduling, and annual employee appreciation outings and events.</p><p><br></p><p> Leadership & Team Management</p><ul><li>Serve as the direct supervisor.</li><li>Recruit, hire, train, schedule, and conduct performance review.</li><li>Oversee ongoing staff training, coaching, documentation, and team meetings.</li><li>Handle scheduling conflicts, call-outs, payroll-related disputes, and employee documentation.</li><li>Inspire a high-performance culture by leading by example.</li></ul><p>Sales & Business Performance</p><ul><li>Drive membership and gift card sales, meeting and exceeding individual and team goals.</li><li>Create, communicate, and help implement sales goals and promotions.</li><li>Motivate service providers to grow sales and maximize performance.</li><li>Analyze and optimize the daily appointment book to maximize revenue.</li><li>Communicate service offerings and promotions to clients.</li></ul><p>Customer Experience</p><ul><li>Deliver and model exceptional customer service to all guests and members.</li><li>Oversee and resolve all customer service challenges and conflicts.</li><li>Monitor client surveys and ensure feedback is communicated constructively to staff.</li></ul><p>Operations & Administration</p><ul><li>Oversee daily spa operations, ensuring smooth workflows and high standards.</li><li>Schedule and confirm appointments; balance and manage the daily booking schedule.</li><li>Maintain spa cleanliness and uphold brand and store standards throughout the facility.</li><li>Manage inventory, including ordering service supplies and equipment and performing routine counts.</li><li>Complete administrative tasks, computer data entry, and reporting as needed.</li><li>Support and oversee staff training programs and professional development initiatives.</li><li>Participate in company training programs, conferences, and ongoing development opportunities.</li></ul><p>Marketing & Community Engagement</p><ul><li>Manage and support social media responsibilities.</li><li>Participate in community outreach initiatives (approximately four per year).</li><li>Support brand presence and engagement within the local community.</li></ul>
<p>We are seeking a Product Manager to support the execution of our Conversational AI initiatives, specifically the Chat Bot Assistant. This role focuses on journey mapping, requirement writing, user story creation, UAT, and release management to ensure timely delivery of high-quality chatbot experiences. You will work closely with the Senior Product Manager, Conversation Designer, Authors and cross-functional teams to translate strategic goals into actionable deliverables.</p><p>What You’ll Do</p><p>• Translate product vision and high-level requirements into detailed conversational requirements, user stories and acceptance criteria</p><p>• Partner with engineering and QA teams to manage sprint planning and ensure timely delivery.</p><p>• Coordinate and execute User Acceptance Testing (UAT) for chatbot features and flows.</p><p>• Support release management activities, including documentation and stakeholder communication</p><p>• Work with conversational designers and NLP specialists to refine intents, utterances, and taxonomy</p><p>• Validate chatbot responses and ensure alignment with conversational design principles</p><p>• Act as a liaison between technical teams and business stakeholders to ensure clarity and alignment</p><p>• Provide regular updates on progress, risks, and dependencies</p><p>• Maintain and groom the product backlog in collaboration with engineering and design teams</p>
<p>A reputable educational organization is seeking an Administrative Assistant to support school leadership and keep daily operations running smoothly. This role requires someone highly organized, professional, and comfortable multitasking in a busy school environment. </p><p><strong>Responsibilities include:</strong></p><ul><li>Welcoming visitors, checking identification, and maintaining a professional front desk atmosphere</li><li>Answering and directing phone calls, taking messages as needed</li><li>Keeping the front office and lobby neat and orderly</li><li>Tracking daily attendance for staff and students and submitting reports to HR</li><li>Assisting faculty with administrative tasks such as copying, distributing notices, and preparing documents</li><li>Helping parents navigate the school’s online portal</li><li>Ensuring compliance with sign‑in procedures and security systems</li><li>Coordinating room bookings, updating the schoolwide calendar, and managing the VP’s schedule</li><li>Supporting safety procedures, including fire drill attendance and missing‑student response steps</li><li>Partnering with custodial staff for school events</li><li>Sending schoolwide communications when approved</li><li>Processing business office forms and routing documents for signatures</li><li>Entering and tracking staff time‑off requests in ADP</li><li>Performing additional duties as needed</li></ul><p><br></p>
<p>We are looking for an experienced IT Manager to oversee and expand the Microsoft Dynamics 365 platform for our organization. This leadership role involves managing a team of professionals across functional analysis, technical development, and project delivery. The ideal candidate will drive platform adoption, enhance system capabilities, and ensure solutions deliver measurable business value while fostering collaboration and growth within the team.</p><p><br></p><p>Responsibilities:</p><p>• Lead the strategic development and implementation of Microsoft Dynamics 365 solutions across multiple business areas, ensuring alignment with organizational goals.</p><p>• Manage a team of IT professionals, providing mentorship, guidance, and fostering an inclusive and collaborative work environment.</p><p>• Serve as a trusted advisor to business partners, translating business needs into actionable technical solutions that deliver tangible outcomes.</p><p>• Oversee the design, configuration, integration, and support of scalable and secure Dynamics 365 systems, ensuring optimal usability.</p><p>• Develop and manage the platform strategy and roadmap in collaboration with stakeholders, ensuring alignment with industry best practices.</p><p>• Drive project and portfolio management activities, including resource allocation, risk assessment, and timely delivery within scope and budget.</p><p>• Maintain compliance with data protection regulations, cybersecurity standards, and organizational IT policies.</p><p>• Manage vendor relationships to ensure contract compliance, maximize value, and stay informed on emerging platform features.</p><p>• Monitor and enhance system functionality to support evolving business needs, including customer advocacy and service quality.</p><p>• Budget and plan for future projects and resources, ensuring operational efficiency and effectiveness.</p>
<p>Join a growing firm as an Audit Supervisor, executing audit engagements while providing leadership and mentorship to audit staff. This role ensures audit quality, compliance with professional standards, and effective communication with clients and leadership. You will also plan, coordinate, and supervise audit engagements in accordance with professional standards and firm methodologies, lead audit fieldwork, including risk assessment, internal control evaluation, substantive testing, and audit documentation. This candidate will provide account analysis, short and long-term financial planning, and complete financial research that will assist in the revenue generating process. The Internal Auditor will generate senior management progress/performance reporting to be delivered to the company’s senior management team.</p><p><br></p><p>Responsibilities</p><p>· Review workpapers prepared by staff and seniors to ensure accuracy, completeness, and compliance with auditing standards.</p><p>· Identify accounting and auditing issues, perform technical research, and develop appropriate solutions.</p><p>· Communicate audit findings, recommendations, and status updates to clients and firm management.</p><p>· Manage engagement timelines, budgets, and staffing to ensure efficient and timely completion of audits.</p><p>· Supervise, mentor, and develop audit staff through coaching, performance feedback, and on-the-job training.</p><p>· Assist managers and partners with audit planning, client relationship management, and engagement wrap-up.</p><p>· Ensure compliance with GAAP, GAAS, firm policies, and applicable regulatory requirements.</p><p>· Participate in continuous improvement initiatives to enhance audit quality, efficiency, and client service.</p><p>· Support special projects, internal quality reviews, and regulatory examinations as needed.</p>
We are looking for an experienced IT Manager to join our team in Philadelphia, Pennsylvania. This contract position offers the opportunity to lead and oversee critical IT operations while contributing to the organization’s growth and technological advancement. The ideal candidate will possess strong technical expertise, excellent communication skills, and the ability to manage complex systems and vendor relationships effectively.<br><br>Responsibilities:<br>• Manage and maintain networking technologies, including VLANs, VPNs, routing, switching, firewalls, and other related hardware.<br>• Oversee enterprise VoIP platforms to ensure seamless communication across the organization.<br>• Configure and troubleshoot network routers, Ethernet switches, and fiber connectivity.<br>• Implement and manage virtualization solutions such as VMware and Hyper-V, as well as cloud infrastructure like AWS and Azure.<br>• Ensure the security and integrity of systems by adhering to best practices and utilizing monitoring tools.<br>• Handle backup systems and ensure their reliability for data protection and recovery.<br>• Collaborate with vendors to procure and manage IT hardware and software solutions efficiently.<br>• Provide guidance and support to the IT team, fostering a collaborative and productive work environment.<br>• Maintain and optimize Active Directory and other system configurations to meet organizational needs.<br>• Utilize technical expertise to resolve issues promptly and minimize downtime.
<p>Robert Half is partnering with a fully remote professional services firm specializing in providing accounting services for growing businesses. The firm prioritizes a culture-first, collaborative, supportive work environment while upholding excellent client service. They are looking for a Director of Accounting who’s excited to lead, grow, and help shape the future of the accounting function.</p><p><br></p><p>This role is ideal for someone with an entrepreneurial mindset who enjoys both strategic leadership and rolling up their sleeves to get the work done. You’ll own the accounting arm of the business, oversee client delivery, and lead a distributed team in a fast-paced, client-focused environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead and manage the accounting team to ensure timely, accurate, and high-quality client deliverables</li><li>Assign and prioritize work across the team while balancing workload and capacity</li><li>Monitor team utilization, including review of time tracking and productivity metrics</li><li>Serve as a technical and operational resource, providing guidance on complex accounting and client issues</li><li>Oversee monthly, quarterly, and year-end close processes for assigned clients</li><li>Track and manage client deadlines to ensure all reporting requirements are met</li><li>Monitor progress throughout the close cycle and proactively address risks, issues, or delays</li><li>Maintain regular, proactive communication with clients during close periods</li><li>Perform final review of all client closes and deliverables to ensure accuracy, completeness, and consistency with firm standards</li><li>Maintain strong client relationships and consistently meet or exceed client expectations</li><li>Identify opportunities for expanded services or additional support within existing client relationships</li><li>Collaborate with leadership to improve service delivery, scalability, and overall client satisfaction</li></ul><p><br></p>
<p><strong>Overview</strong></p><p>We are seeking a highly motivated professional to join our Asset Reference Data Services (ARDS) team. ARDS supports instrument and pricing reference data across the organization, focusing on improving data quality, enhancing transparency, reducing ambiguity, and driving firm‑wide standards for consistent data management. The team is committed to automation, operational efficiency, and delivering a strong internal client service experience.</p><p><br></p><p>Within the Reference Data Operations function, the <strong>Data Management Oversight</strong> team maintains fixed income and equity asset and pricing data within the core Global Security Master Data system. This team ensures high‑quality asset data, timely updates, and resolution of issues impacting front-, middle-, and back‑office users. The role involves close collaboration with traders, portfolio managers, operations teams, and technology partners across global regions.</p><p>This is an excellent opportunity for someone with strong financial instrument knowledge, analytical skills, and a desire to work in a highly collaborative, fast‑paced environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Perform daily reference data validation across all investment types.</li><li>Analyze and resolve daily instrument exceptions.</li><li>Review corporate action confirmations to ensure accurate publication of data.</li><li>Complete daily, monthly, and ad‑hoc reporting tasks within required timelines.</li><li>Investigate and respond to internal client inquiries related to asset data and pricing.</li><li>Understand the impact of security data changes on account valuations.</li><li>Research and respond to pricing inquiries.</li><li>Communicate with external vendors as needed.</li><li>Identify process gaps and implement both tactical and strategic solutions.</li><li>Support audit requests through documentation gathering and review.</li><li>Provide regular updates on metrics, progress, and projects to senior leadership.</li><li>Partner with technology teams to support enhancements and improve automation.</li><li>Contribute to process improvements that streamline global data workflows.</li></ul>
<p>We are looking for a skilled Medical Collections Specialist to join our team. In this long-term contract role, you will play a critical part in ensuring accurate and efficient resolution of insurance claims, denials, and billing issues. The ideal candidate is detail-oriented, self-motivated, and thrives in a fast-paced healthcare environment.</p><p><br></p><p>Responsibilities:</p><p>• Manage and review assigned claims within daily work queues, focusing on accounts with the highest priority or balances.</p><p>• Investigate claims requiring follow-up due to denial reasons, claim aging, or outstanding balances.</p><p>• Make outbound calls to insurance providers to address non-payment issues and clarify reasons for denials.</p><p>• Document all claim activity, correspondence, and status updates thoroughly in the billing system.</p><p>• Conduct detailed research and problem-solving to overcome payment barriers, leveraging available resources and critical thinking.</p><p>• Organize and prioritize tasks to ensure timely follow-ups on all outstanding claims within departmental deadlines.</p><p>• Collaborate with colleagues and other teams to resolve complex cases requiring escalation or additional documentation.</p><p>• Maintain a high volume of calls and follow-ups while ensuring accuracy and organization.</p><p>• Utilize technical expertise with Office Suite applications and practice management software to support daily tasks.</p><p>• Stay current on payer guidelines, denial codes, and best practices for collections, adapting strategies as needed to resolve claims efficiently.</p>
