<p><strong>Help Desk Analyst - Evening and Weekend Shift</strong></p><p><strong>Location:</strong> Downtown Los Angeles (candidate must reside within 1.5 hours of Los Angeles. You'll start onsite in DTLA before transitioning to a primarily remote role.)</p><p><strong>Salary:</strong> $70,000 - $75,000 + Overtime Eligible (Non-Exempt Position)</p><p><strong>Benefits:</strong> Medical, Dental, Vision (M/D/V), Flexible Spending Account (FSA), 401K, Profit Sharing Plan, 10 days vacation (accrued), 5 paid sick days, 1 personal day.</p><p><strong>Work Model:</strong></p><ul><li><strong>Onsite during onboarding:</strong> First 30 days onsite in DTLA, working Monday-Friday from 8 AM–5 PM or 9 AM–6 PM.</li><li><strong>Transition to remote:</strong> After onboarding, 100% remote shift. Occasional onsite may be required for projects such as phone or desktop rollouts.</li><li><strong>Onsite team weeks:</strong> Once every quarter, you’ll join the team onsite for one week to foster collaboration and team dynamics.</li></ul><p><strong>Evening & Weekend Shift:</strong></p><ul><li><strong>Week 1:</strong> Tuesday-Thursday, 3 PM–12 AM; Friday-Saturday, 5 PM–12 AM </li><li><strong>Week 2:</strong> Wednesday-Saturday, 3 PM–12 AM </li></ul><p>As a <strong>Help Desk Analyst</strong>, you’ll play a pivotal role in delivering exceptional technical support to our team and ensuring smooth operations for our technology systems. We value professionals who thrive in dynamic environments, exhibit outstanding customer service, and have the ability to troubleshoot incidents effectively. You'll start onsite in DTLA before transitioning to a primarily remote role.</p><p><br></p><p><br></p>
<p>We are looking for a dedicated Help Desk Analyst I to join our team in Los Angeles, California. In this role, you will serve as the first point of contact for technical support, ensuring timely and effective solutions for hardware, software, and connectivity issues. This position requires a strong customer service focus, excellent troubleshooting skills, and the ability to support both Microsoft and Mac operating systems in a detail-oriented environment.</p><p><br></p><p><strong>Location:</strong> Downtown Los Angeles (candidate must reside within 1.5 hours of Los Angeles. You'll start onsite in DTLA before transitioning to a primarily remote role.)</p><p><strong>Salary:</strong> $70,000 - $75,000 + Overtime Eligible (Non-Exempt Position)</p><p><strong>Benefits:</strong> Medical, Dental, Vision (M/D/V), Flexible Spending Account (FSA), 401K, Profit Sharing Plan, 10 days vacation (accrued), 5 paid sick days, 1 personal day.</p><p><strong>Work Model:</strong></p><ul><li><strong>Onsite during onboarding:</strong> First 30 days onsite in DTLA, working Monday-Friday from 8 AM–5 PM or 9 AM–6 PM.</li><li><strong>Transition to remote:</strong> After onboarding, 100% remote shift. Occasional onsite may be required for projects such as phone or desktop rollouts.</li><li><strong>Onsite team weeks:</strong> Once every quarter, you’ll join the team onsite for one week to foster collaboration and team dynamics.</li></ul><p><strong>Shift:</strong></p><ul><li><strong>Week 1:</strong> Sunday 8am - 5pm; Monday - Thursday 6am - 3pm</li><li><strong>Week 2:</strong> Sunday 8am - 5pm; Monday - Wednesday 6am - 3pm</li></ul><p>As a <strong>Help Desk Analyst</strong>, you’ll play a pivotal role in delivering exceptional technical support to our team and ensuring smooth operations for our technology systems. We value professionals who thrive in dynamic environments, exhibit outstanding customer service, and have the ability to troubleshoot incidents effectively. You'll start onsite in DTLA before transitioning to a primarily remote role.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to incoming service desk inquiries and resolve technical issues related to hardware, software, and connectivity.</p><p>• Troubleshoot and resolve incidents involving Microsoft Windows 10, Active Directory, and other commonly used systems.</p><p>• Provide expert support for Microsoft Office Suite applications, including Word, Excel, and Outlook.</p><p>• Assist in maintaining user accounts, distribution lists, and mailboxes within Microsoft Exchange Administrator console.</p><p>• Support the deployment, setup, and maintenance of Dell computer hardware.</p><p>• Administer and troubleshoot mobile devices and applications used by the organization.</p><p>• Manage and prioritize multiple assignments in a fast-paced environment while maintaining a high level of accuracy.</p><p>• Collaborate with team members to ensure seamless integration and rollout of Mac devices for employees.</p><p>• Deliver exceptional customer service and maintain a high standard when interacting with a diverse user base.</p><p>• Learn and adapt to new software applications, including legal-specific platforms, as required.</p>
<p><strong>IT Support Specialist II – Technical Help Desk</strong></p><p>Join a growing organization as an IT Support Specialist II, delivering exceptional second-level technology support across our enterprise systems. This role offers a dynamic environment where you’ll leverage your troubleshooting skills and knowledge of Windows platforms, Active Directory, and communications infrastructure to improve user experiences.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Deliver advanced technical assistance to employees using computers, mobile devices, and collaboration tools.</li><li>Manage and maintain accurate records in our service ticketing system, ensuring issues are resolved promptly.</li><li>Set up and provide support for desktops, laptops, and peripherals across the organization.</li><li>Troubleshoot and resolve hardware/software issues in partnership with internal tech teams and external vendors.</li><li>Provide hands-on mobile device configuration, support, and troubleshooting.</li><li>Evaluate technology issues and report on recurring problems or user feedback trends.</li><li>Actively expand your understanding of new technologies to support end-users effectively.</li><li>Assist with A/V and conferencing equipment as needed for business meetings.</li><li>Participate in technology inventory tracking and software patching efforts.</li></ul><p><strong>Special Assignments:</strong></p><ul><li>Travel to various office sites, including remote locations, with potential short notice (up to 25% of the time).</li><li>Offer on-site and after-hours support for key business events or urgent needs, including weekend and night shifts on a rotating schedule.</li><li>Assist in equipment transport, setup, and user support for project locations or temporary offices.</li></ul><p><br></p>
<p>*Email valerie.montoya@rht(.com) for consideration* </p><p><br></p><p>Robert Half (Technology Solutions) is searching for an IT Systems Analyst II with expertise in the administration and support of O365, Citrix, Active Directory and TCP/IP protocols and more. If this sounds like your background, than this IT Systems Analyst role is for you! For this opportunity, you will work near the Orange County, CA area.</p>
<p>We are seeking a detail-oriented Desktop Support Analyst in Long Beach, California. This role is an integral part of our client's logistics team, where you will be tasked with resolving various technical issues pertaining to laptops, desktop hardware/software, phone, email, and workstation peripherals. You will also provide support in a Windows 10/11 hybrid OS environment, with an emphasis on Dell technologies.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Troubleshoot and resolve issues related to laptops, desktop hardware/software, and phone systems</p><p>• Assist with email problems, specifically in an Office 365 / Outlook environment</p><p>• Maintain and repair workstation peripherals and network printers</p><p>• Handle service desk tickets efficiently and professionally</p><p>• Support remote access/connectivity for team members</p><p>• Leverage knowledge of Active Directory in daily tasks</p><p>• Ensure the smooth operation of Dell Technologies within the organization</p><p>• Monitor and maintain computer hardware across the team.</p>
<p><strong><u>OPERATIONS ANALYST II</u></strong> - mid-senior level candidates being considered</p><p> -- <em>Job Type</em> = Permanent, Full-Time Employment</p><p> -- <em>Job Location</em> = Downtown Los Angeles - Hybrid Onsite (2x per week onsite)</p><p><br></p><p><strong><em><u>Job Summary</u></em></strong></p><p>The Operations Analyst II is responsible for assisting with the configuration and maintenance of the Firm’s applications. The Operations Analyst II works closely with the IT Operations Manager and the Director of Information Technology and has regular interactions with all members of Information Technology as it relates to application deployment, stability, innovation, maintenance, and the full scope of its duties. The Operations Analyst II provides escalated support to team members, Help Desk, and end users.</p>
Position Summary:<br>We are seeking a detail-oriented and technically proficient EDI Integration Specialist to support electronic data interchange operations within an ERP environment, specifically Microsoft Dynamics 365 Finance & Operations (D365 F& O) and a third-party EDI platform. This role is responsible for managing EDI workflows, resolving integration issues, and ensuring accurate data exchange between internal systems and external trading partners.<br>Key Responsibilities:<br>EDI Operations & Troubleshooting<br><br>Serve as the technical lead for ERP-integrated EDI modules and oversee daily operations.<br>Troubleshoot and resolve issues across ERP and EDI platforms, including trading partner connections.<br>Support sales order processes and collaborate with order management teams.<br>Administer EDI dashboards, transaction schedulers, and perform routine maintenance.<br>Configure and maintain customer cross-references and document flows.<br>Monitor environmental factors affecting EDI workflows (e.g., FTP, alerts, audit logs).<br><br>Performance Monitoring & Analysis<br><br>Monitor system performance and conduct root cause analysis for recurring issues.<br>Use tools like Notepad++ for data extraction and troubleshooting.<br>Generate error reports and recommend long-term process improvements.<br>Manage workload effectively during peak operational periods.<br><br>Partner Onboarding & Collaboration<br><br>Onboard new trading partners and configure transaction sets (e.g., 850, 855, 856, 810, 846).<br>Collaborate with internal teams and external partners to resolve order and fulfillment issues.<br><br>System Configuration & Integration<br><br>Configure batch jobs, monitor logs, and manage order-related events (e.g., cancellations, returns).<br>Coordinate with managed services teams for issue resolution and message reprocessing.<br><br>Technical Expertise & Documentation<br><br>Stay current with EDI standards and ERP integration tools.<br>Research and resolve mapping and integration issues.<br>Maintain detailed documentation of processes, configurations, and resolutions.<br><br>Qualifications & Requirements:<br>Experience<br><br>Minimum 3 years in EDI support, client services, or technical help desk roles.<br>Experience with ticketing systems (e.g., IT Help Desk, DevOps).<br><br>Technical Skills<br><br>Proficiency in XML and flat file formats.<br>Advanced use of Notepad++ for troubleshooting.<br>Hands-on experience with ERP-integrated EDI modules.<br>Familiarity with FTP and AS2 networks.<br>Knowledge of key EDI transaction sets (e.g., 850, 855, 856, 810, 846, 860, 820); 943/944 a plus.<br>Proficiency with collaboration tools and Excel for data analysis.<br><br>Certifications<br><br>ERP platform certifications (e.g., MB-300) preferred.<br><br>Education<br><br>Associate’s degree in Information Systems, Business Information Management, or related field preferred.<br>Understanding of ERP business processes and terminology.<br><br>Preferred Qualifications<br><br>2+ years of hands-on ERP experience in inventory, product information, or sales modules.<br>Strong communication skills and attention to detail.<br>Ability to work cross-functionally with internal and external stakeholders.
We are looking for a dedicated Desktop Support Analyst to join our team in Ontario, California. In this role, you will provide essential technical assistance to ensure the smooth operation of computer systems, hardware, and software within the organization. If you have strong problem-solving skills and a passion for technology, we invite you to apply.<br><br>Responsibilities:<br>• Offer first and second-level technical support for desktops, laptops, mobile devices, and peripherals.<br>• Install, configure, and update hardware and software to meet user needs.<br>• Track and manage IT equipment inventory, ensuring accurate asset documentation.<br>• Facilitate onboarding and offboarding processes, including account setup and provisioning of necessary equipment.<br>• Ensure adherence to IT policies and procedures to maintain system security and compliance.<br>• Document resolutions and support activities while creating and updating knowledge base resources.<br>• Collaborate with IT team members to address and resolve complex technical issues.<br>• Assist with network connectivity troubleshooting and basic server-related tasks when required.<br>• Provide occasional after-hours or weekend support as necessary.
<p>**** For Faster response on the position, please send a message to Jimmy Escobar on LinkedIn or send an email to Jimmy.Escobar@roberthalf(.com) with your resume. You can also call my office number at 424-270-9193****</p><p><br></p><p>We are looking for an experienced Product Manager to join our team in Hollywood, California. In this long-term contract position, you will play a crucial role in driving product development and ensuring successful delivery of innovative solutions. The ideal candidate will bring strong expertise in Agile methodologies, product lifecycle management, and collaboration tools.</p><p><br></p><p>Responsibilities:</p><p>• Lead product planning and development activities using Agile and Waterfall methodologies.</p><p>• Manage and prioritize product backlogs to align with business goals and customer needs.</p><p>• Collaborate with cross-functional teams, including developers and designers, to deliver high-quality products.</p><p>• Utilize Atlassian Jira and other tools to track progress and manage workflows effectively.</p><p>• Oversee the integration of platforms such as Shopify and Hydrogen to enhance product functionality.</p><p>• Analyze market trends and user feedback to inform product strategy and improvements.</p><p>• Conduct regular backlog grooming sessions to ensure clarity and alignment across teams.</p><p>• Monitor project timelines and budgets, ensuring adherence to established schedules.</p><p>• Provide detailed reports and insights using Microsoft Excel and other analytical tools.</p><p>• Support content management initiatives through the use of CMS platforms and Notion AI.</p>
<p>We are looking for a dedicated Front Desk Coordinator to join our team on a contract basis in the South Bay. This role is ideal for someone who thrives in a fast-paced environment and enjoys providing exceptional service to guests and visitors. As the first point of contact, you will play a vital role in creating a welcoming and attentive atmosphere. </p><p><br></p><p>Responsibilities:</p><p>• Provide friendly, attentive, and efficient customer service to all visitors and guests.</p><p>• Guide guests to local retailers, dining establishments, lodging options, and attractions based on their preferences.</p><p>• Match services and resources to meet the specific needs of guests effectively.</p><p>• Go above and beyond to assist guests, ensuring their satisfaction and comfort.</p><p>• Actively support property programs and initiatives with enthusiasm and commitment.</p><p>• Ensure the Guest Services Desk is well-stocked with maps, brochures, and event information for visitors.</p><p>• Build strong relationships with local retailers and businesses through networking and collaboration</p>
We are looking for a dedicated Customer Service Representative to join our team in Costa Mesa, California. In this role, you will provide exceptional support to customers by addressing inquiries, resolving issues, and assisting with navigating our website and related tools. This is a Contract-to-Permanent position, offering an excellent opportunity for growth and long-term employment.<br><br>Responsibilities:<br>• Respond to a high volume of inbound customer calls daily, ensuring all inquiries are addressed promptly and professionally.<br>• Assist customers with navigating the company website, including locating specific information and troubleshooting login issues.<br>• Provide guidance to users experiencing challenges with new system features or updates.<br>• Maintain accurate records of customer interactions and resolutions using CRM tools.<br>• Collaborate with internal teams to escalate and resolve complex issues efficiently.<br>• Offer exceptional service to enhance customer satisfaction and build long-term relationships.<br>• Utilize Office Suite tools to document and manage customer data effectively.<br>• Stay updated on product knowledge and company processes to provide accurate information.<br>• Handle customer concerns with patience and professionalism, ensuring a positive experience.
We are looking for a dedicated Medical Customer Service Representative to join our team in Temecula, California. In this role, you will be the first point of contact for patients, addressing inquiries and resolving concerns with professionalism and care. This is a Contract to permanent position, offering an excellent opportunity to grow within the healthcare industry.<br><br>Responsibilities:<br>• Respond to incoming calls from patients, addressing inquiries and providing accurate information.<br>• Assist patients with billing questions and payment processes, ensuring clarity and satisfaction.<br>• Utilize basic medical terminology to communicate effectively and accurately with patients.<br>• Manage patient interactions professionally, ensuring a positive experience during every contact.<br>• Document patient interactions and maintain accurate records in the system.<br>• Collaborate with other team members to resolve complex issues and ensure seamless service.<br>• Uphold company standards for confidentiality and compliance while handling sensitive patient information.<br>• Provide guidance to patients regarding healthcare services and procedures.<br>• Identify and escalate issues when necessary to ensure timely resolution.<br>• Meet performance targets and contribute to the overall efficiency of the call center.
We are looking for an experienced Customer Service Representative to join our team on a long-term contract basis in Irvine, California. In this role, you will play a critical part in managing schedules, coordinating services, and ensuring smooth communication between clients, families, and internal teams. Your ability to handle complex scheduling needs and maintain precise interactions will be key to success in this position.<br><br>Responsibilities:<br>• Coordinate and assign staff based on participant needs, location, and skills, ensuring compliance with program policies.<br>• Create and manage schedules for participants and staff, including meal periods and breaks, while maintaining accurate records in a computerized system.<br>• Respond promptly to scheduling changes and requests from associates, participants, and families in a courteous and meticulous manner.<br>• Monitor attendance and assignments daily, making adjustments and notifying relevant parties of changes as needed.<br>• Generate and analyze reports to ensure billing and payroll accuracy, addressing contract fulfillment gaps and collaborating with internal departments.<br>• Communicate effectively with families, supervisors, and team members to relay concerns and escalate issues when necessary.<br>• Provide training and cross-training for new scheduling coordinators, ensuring team readiness and knowledge.<br>• Schedule and attend meetings, trainings, and other events to stay aligned with organizational goals and processes.
<p>We are looking for a skilled and driven Bilingual Spanish/ or French Canadian Customer Service Representative to join our team in Torrance, California. As part of the manufacturing industry, you will play a pivotal role in ensuring customer satisfaction by addressing inquiries, resolving issues, and promoting our brand. This is a Contract position offering the opportunity to grow with an innovative and customer-focused organization.</p><p><br></p><p>Responsibilities:</p><p>• Deliver exceptional customer service by upholding the company's values and maintaining professionalism in all communications.</p><p>• Build and sustain positive relationships with customers, demonstrating empathy and understanding during interactions.</p><p>• Recommend and promote company products and services to meet customer needs and preferences, contributing to brand growth.</p><p>• Accurately record customer details and inquiry information into company databases.</p><p>• Apply technical knowledge of products to resolve customer issues effectively and provide troubleshooting assistance.</p><p>• Handle customer complaints with patience, ensuring calm and courteous resolutions.</p><p>• Participate in product and skill training sessions, successfully completing assessments to enhance expertise.</p><p>• Share valuable customer feedback and observed trends with management to support continuous improvement.</p><p>• Ensure timely and consistent attendance, including the flexibility to work variable schedules and occasional weekends.</p>
<p>Our client is seeking a skilled IT Support Lead for an onsite contract opportunity in Playa Vista, CA. The ideal candidate will bring 4–6 years of experience supporting IT operations in fast-paced environments and possess strong technical knowledge across cloud, networking, and productivity platforms. If you thrive in a classic start-up culture, consider yourself hungry, hardworking, talented, tech-savvy, and proactive, we encourage you to apply. We're looking for individuals who are excited to tackle new challenges and ready to make a real impact. </p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide daily IT support, troubleshooting user and system issues onsite.</li><li>Manage and administer Microsoft O365 and Intune environments.</li><li>Support Slack setup and issue resolution.</li><li>Work extensively with AWS GovCloud; strong hands-on experience required.</li><li>Track and report incidents and tasks in Jira.</li><li>Assist with other cloud services as needed.</li><li>Monitor, maintain, and troubleshoot networking and connectivity.</li><li>Collaborate with other IT team members and provide timely resolution to technical problems.</li><li>Document troubleshooting steps and maintain detailed records.</li></ul>
We are looking for a dedicated Customer Success Specialist to join our team in Carlsbad, California. In this contract position, you will play a key role in ensuring our members have a seamless experience by addressing their inquiries and providing exceptional support. Your expertise in customer service and technology will be vital in resolving issues and maintaining accurate data.<br><br>Responsibilities:<br>• Develop a deep understanding of membership benefits, the organization’s dashboard, event attendees, and related activities.<br>• Respond promptly and effectively to member inquiries regarding event registration.<br>• Provide accurate and timely follow-up to resolve member questions or concerns.<br>• Ensure all data and information within the organization’s system are consistently updated and accurate.<br>• Offer on-site registration assistance during scheduled events.<br>• Diagnose and troubleshoot issues related to the organization's dashboard, resolving bugs and system errors.<br>• Report identified bugs to the technology team using the designated tracking tool and collaborate with developers to address concerns.
We are looking for an experienced Interim Shared Services Center Transition Manager to oversee and facilitate the transition of accounting and finance operations to a Shared Services Center. This long-term contract position is based in Costa Mesa, California, and requires a mix of onsite and remote work, ensuring seamless coordination during the transition process. The ideal candidate will bring expertise in business transformation, project management, and shared services implementation.<br><br>Responsibilities:<br>• Serve as the primary liaison between the current team, incoming finance personnel, and the Shared Services Center.<br>• Develop and manage detailed transition plans, including timelines, milestones, and accountability structures.<br>• Ensure the effective transfer of knowledge and processes between the existing and new teams.<br>• Oversee the standardization of accounting and finance processes to align with shared services goals.<br>• Monitor and enhance internal controls and performance management frameworks during the transition.<br>• Collaborate with stakeholders to address challenges and ensure smooth integration into the Shared Services Center.<br>• Provide hands-on leadership in business process outsourcing and transformation initiatives.<br>• Utilize expertise in Oracle R12 or equivalent systems to support process improvements.<br>• Facilitate communication between departments to ensure alignment with organizational objectives.<br>• Report progress and outcomes directly to the Interim Finance Transformation Lead.
We are looking for a detail-oriented and bilingual Human Resources (HR) Assistant to join our team in Los Angeles, California. This Contract position offers the opportunity to support essential HR operations, including payroll processing, compliance management, and employee benefits administration, while also serving as the welcoming face at the receptionist desk. The ideal candidate will excel in a fast-paced environment, demonstrating exceptional organizational skills and a commitment to maintaining confidentiality.<br><br>Responsibilities:<br>• Process employee payroll and ensure accurate record-keeping.<br>• Assist with onboarding and offboarding tasks, including documentation and compliance checks.<br>• Maintain and update personnel files, adhering to regulatory standards.<br>• Support compliance with labor laws and internal HR policies.<br>• Coordinate enrollment and updates for health, dental, retirement, and other benefit programs.<br>• Address employee inquiries regarding benefits and liaise with providers for resolution.<br>• Facilitate annual open enrollment and manage related communications.<br>• Provide reception desk coverage, greeting visitors and handling mail and package deliveries.<br>• Schedule conference rooms and assist with administrative tasks to maintain efficient office operations.<br>• Communicate workplace safety updates and policy changes to employees.
<p><strong>IT Functional Manager – Hybrid (3 Days On-Site)</strong></p><p><strong>Salary:</strong> Up to $140K DOE</p><p><br></p><p>We’re seeking an <strong>IT Functional Manager</strong> to help shape and modernize our North American IT landscape. This hands-on role blends operational support with strategic development, ideal for someone who thrives in a fast-paced, growth-oriented environment.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Serve as the first line of support for ERP and planning systems.</li><li>Develop and execute an IT roadmap aligned with business strategy.</li><li>Translate business needs into scalable IT solutions and process improvements.</li><li>Support the implementation of new systems, including CRM and WMS.</li><li>Collaborate with international IT teams and external partners on key projects.</li></ul><p>For immediate consideration, direct message Reid Gormly on LinkedIN and apply now!</p>
<p>We are looking for a dedicated Bilingual Member Advocate to join our team on a contract basis. In this role, you will play a pivotal part in ensuring excellent customer experiences by addressing member inquiries and providing accurate information regarding benefits and plan options. This position requires strong communication skills, attention to detail, and the ability to work effectively in a fast-paced environment. It is required to be bilingual in Mandarin, Cantonese, Korean or Khmer. </p><p><br></p><p>Responsibilities:</p><p>• Educate members, families, and caregivers about available benefits and plan options to ensure they fully understand their choices.</p><p>• Provide solutions to member concerns by identifying the issue, determining the cause, and offering clear resolutions; escalate complex cases to relevant management or departments when necessary.</p><p>• Participate in member outreach initiatives to support membership retention goals and enhance overall satisfaction.</p><p>• Adhere to established policies, procedures, and regulatory guidelines while contributing suggestions for operational improvements.</p><p>• Document interactions with members by completing required forms and updating relevant systems, ensuring all actions are accurately recorded.</p><p>• Collaborate with team members during meetings and training sessions to stay updated on processes and best practices.</p><p>• Maintain compliance with federal and state regulatory requirements and company policies to deliver consistent service.</p><p>• Handle member interactions with professionalism, remaining calm and courteous even in challenging situations.</p><p>• Perform other duties as assigned to support the team and organizational goals.</p>
<p>Robert Half has great ongoing opportunities for professional Call-Center CSRs. We are currently seeking motivated, empathetic, and customer-focused individuals to join our team. This is an excellent opportunity for individuals who are passionate about helping others and have strong communication skills. As a Call Center Customer Service Representative, you will be the first point of contact for our customers, providing them with the assistance and support they need via phone, email, or chat. Your role will involve addressing customer inquiries, resolving complaints, processing orders, and offering solutions to ensure an outstanding customer experience. The ideal candidate will be patient, professional, and adept at managing a high volume of calls while maintaining a positive attitude. Please call (805)496-6443 for immediate consideration.</p>
We are looking for a detail-oriented and friendly Receptionist to join our team in Carlsbad, California. In this long-term contract role, you will be the first point of contact for visitors and callers, ensuring smooth daily operations of the front desk and office environment. This position is ideal for someone who enjoys multitasking and providing excellent customer service while supporting administrative functions.<br><br>Responsibilities:<br>• Welcome guests and direct them to the appropriate personnel or department, creating a positive first impression.<br>• Maintain the front desk area to ensure it remains clean, organized, and orderly.<br>• Manage incoming and outgoing mail, as well as coordinate deliveries efficiently.<br>• Schedule and oversee conference room bookings, including preparation and technology setup for meetings.<br>• Monitor office supply inventory, placing orders as needed to prevent shortages or excess.<br>• Perform administrative tasks such as data entry, scanning, and updating internal directories.<br>• Address inquiries and provide accurate information about the organization to visitors and callers.<br>• Support office operations by assisting with various tasks and collaborating with team members.
We are looking for a dedicated Medical Front Desk Specialist to join our team in Beverly Hills, California. In this long-term contract position, you will play a vital role in ensuring smooth front desk operations while delivering outstanding service to patients. The role requires strong organizational skills and a commitment to maintaining a detail-oriented and welcoming environment.<br><br>Responsibilities:<br>• Welcome patients warmly and courteously to create a positive first impression.<br>• Schedule, confirm, and adjust patient appointments using scheduling software while coordinating follow-ups.<br>• Communicate office policies and procedures clearly to patients to ensure understanding and compliance.<br>• Verify and process patient forms and insurance details with accuracy and confidentiality.<br>• Update patient records and manage data entry tasks to maintain compliance with medical regulations.<br>• Follow up with patients and leads via calls to schedule appointments and address inquiries.<br>• Coordinate scheduling of follow-up visits with patients and staff to optimize workflow.<br>• Provide administrative support to medical personnel and office management as required.
We are looking for a skilled PC Technician to join our team in Irvine, California, on a long-term contract basis. In this role, you will play a vital part in providing on-site technical support to our valued clients, ensuring their systems operate smoothly and efficiently. As a key representative of our organization, you will be responsible for delivering excellent customer service and building trusted relationships.<br><br>Responsibilities:<br>• Provide on-site technical support to clients, addressing both scheduled and on-demand service requests.<br>• Analyze and resolve technical issues by identifying root causes and implementing effective solutions.<br>• Perform tasks such as password retrieval, patch deployment, and remediation of system alerts.<br>• Collaborate with clients to understand their needs and deliver personalized IT solutions.<br>• Ensure compliance with security standards, policies, and ethical business practices.<br>• Utilize critical thinking to evaluate and troubleshoot problems, proposing tested solutions.<br>• Maintain detailed documentation of all service activities for future reference and efficiency.<br>• Conduct backup remediation and infrastructure-related problem analysis to prevent outages.<br>• Escalate unresolved issues promptly to appropriate teams while maintaining excellent service standards.<br>• Continuously review and improve troubleshooting methods to enhance service delivery.
<p>A powerhouse litigation firm in Costa Mesa is seeking an experienced litigation secretary to join their team-oriented group of legal secretaries. The ideal litigation secretary will have 8+ years of experience in complex business law. Stability on the resume is a must. They want someone to join this team for the rest of their career! </p><p><br></p><p><strong><u>Responsibilities of Role</u>: </strong></p><ul><li>Working on silicosis cases:</li><li>eFiling in state, federal, and appellate courts (plus occasional filings under seal)</li><li>calendaring litigation deadlines (CompuLaw) – no docketing department</li><li>trial preparation (binders, exhibits, etc.) – office services department does the printing/tabbing</li><li>creating discovery shells and TOAs/TOCs - no word processing department</li></ul><p><strong><u>Perks of Company</u></strong>:</p><ul><li>There is a night secretary who can finish up work after hours.</li><li>Strong tenure. Many support staff have been there 10, 15, 20 years.</li><li>Complex, high-end cases with notable clients.</li><li>“The environment here is very nice. we do not allow any disrespect of anyone - from offices services up. We want to know about issues right away to take care of them. We don't wany anyone to feel like they are on an island. Even Todd, he will ask me what is going on. He doesn't want to assume no news is good news.” – office manager</li><li>Team pitches in to help each other out when one person is slammed.</li><li>“The secretaries operate as a team. If you have 4 attorneys, and one is doing an MSJ, that will take you all day. If you have other things you need to, we can put out an SOS like "who is available to help out with this?" and inevitably, a few will say "I can take it!" We are looking for someone willing to do that. You have to be nice! If not, you'll bring down the whole team!” – office manager </li></ul><p> </p><p><strong><u>Details of Role</u></strong>:</p><ul><li><u>Hours</u>: 7.5 hour days. OT during trial preparation. 8:30-5 or 9-5:30, but depends on attorney needs.</li><li><u>Profile that would be a fit</u>:</li><li>Law firm experience, not in-house litigation.</li><li>Little movement on the resume (they will not entertain folks who switch jobs every year or two).</li><li>Someone willing to step up and help others. The secretary team really does pitch in and help each other out.</li><li>Comfortable supporting high-end attorneys on complex cases</li></ul>
