<p><strong>Help Desk Analyst - Evening and Weekend Shift</strong></p><p><strong>Location:</strong> Downtown Los Angeles (candidate must reside within 1.5 hours of Los Angeles. You'll start onsite in DTLA before transitioning to a primarily remote role.)</p><p><strong>Salary:</strong> $70,000 - $75,000 + Overtime Eligible (Non-Exempt Position)</p><p><strong>Benefits:</strong> Medical, Dental, Vision (M/D/V), Flexible Spending Account (FSA), 401K, Profit Sharing Plan, 10 days vacation (accrued), 5 paid sick days, 1 personal day.</p><p><strong>Work Model:</strong></p><ul><li><strong>Onsite during onboarding:</strong> First 30 days onsite in DTLA, working Monday-Friday from 8 AM–5 PM or 9 AM–6 PM.</li><li><strong>Transition to remote:</strong> After onboarding, 100% remote shift. Occasional onsite may be required for projects such as phone or desktop rollouts.</li><li><strong>Onsite team weeks:</strong> Once every quarter, you’ll join the team onsite for one week to foster collaboration and team dynamics.</li></ul><p><strong>Evening & Weekend Shift:</strong></p><ul><li><strong>Week 1:</strong> Tuesday-Thursday, 3 PM–12 AM; Friday-Saturday, 5 PM–12 AM </li><li><strong>Week 2:</strong> Wednesday-Saturday, 3 PM–12 AM </li></ul><p>As a <strong>Help Desk Analyst</strong>, you’ll play a pivotal role in delivering exceptional technical support to our team and ensuring smooth operations for our technology systems. We value professionals who thrive in dynamic environments, exhibit outstanding customer service, and have the ability to troubleshoot incidents effectively. You'll start onsite in DTLA before transitioning to a primarily remote role.</p><p><br></p><p><br></p>
<p>We are looking for a dedicated Help Desk Analyst I to join our team in Los Angeles, California. In this role, you will serve as the first point of contact for technical support, ensuring timely and effective solutions for hardware, software, and connectivity issues. This position requires a strong customer service focus, excellent troubleshooting skills, and the ability to support both Microsoft and Mac operating systems in a detail-oriented environment.</p><p><br></p><p><strong>Location:</strong> Downtown Los Angeles (candidate must reside within 1.5 hours of Los Angeles. You'll start onsite in DTLA before transitioning to a primarily remote role.)</p><p><strong>Salary:</strong> $70,000 - $75,000 + Overtime Eligible (Non-Exempt Position)</p><p><strong>Benefits:</strong> Medical, Dental, Vision (M/D/V), Flexible Spending Account (FSA), 401K, Profit Sharing Plan, 10 days vacation (accrued), 5 paid sick days, 1 personal day.</p><p><strong>Work Model:</strong></p><ul><li><strong>Onsite during onboarding:</strong> First 30 days onsite in DTLA, working Monday-Friday from 8 AM–5 PM or 9 AM–6 PM.</li><li><strong>Transition to remote:</strong> After onboarding, 100% remote shift. Occasional onsite may be required for projects such as phone or desktop rollouts.</li><li><strong>Onsite team weeks:</strong> Once every quarter, you’ll join the team onsite for one week to foster collaboration and team dynamics.</li></ul><p><strong>Shift:</strong></p><ul><li><strong>Week 1:</strong> Sunday 8am - 5pm; Monday - Thursday 6am - 3pm</li><li><strong>Week 2:</strong> Sunday 8am - 5pm; Monday - Wednesday 6am - 3pm</li></ul><p>As a <strong>Help Desk Analyst</strong>, you’ll play a pivotal role in delivering exceptional technical support to our team and ensuring smooth operations for our technology systems. We value professionals who thrive in dynamic environments, exhibit outstanding customer service, and have the ability to troubleshoot incidents effectively. You'll start onsite in DTLA before transitioning to a primarily remote role.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to incoming service desk inquiries and resolve technical issues related to hardware, software, and connectivity.</p><p>• Troubleshoot and resolve incidents involving Microsoft Windows 10, Active Directory, and other commonly used systems.</p><p>• Provide expert support for Microsoft Office Suite applications, including Word, Excel, and Outlook.</p><p>• Assist in maintaining user accounts, distribution lists, and mailboxes within Microsoft Exchange Administrator console.</p><p>• Support the deployment, setup, and maintenance of Dell computer hardware.</p><p>• Administer and troubleshoot mobile devices and applications used by the organization.</p><p>• Manage and prioritize multiple assignments in a fast-paced environment while maintaining a high level of accuracy.</p><p>• Collaborate with team members to ensure seamless integration and rollout of Mac devices for employees.</p><p>• Deliver exceptional customer service and maintain a high standard when interacting with a diverse user base.</p><p>• Learn and adapt to new software applications, including legal-specific platforms, as required.</p>
<p><strong>ob Title:</strong> Help Desk Analyst (Graveyard Shift – Primarily Remote)</p><p> <strong>Location:</strong> Los Angeles, CA (Local candidates only)</p><p> <strong>Schedule:</strong> Full-Time | Graveyard Shift</p><p> <strong>Compensation:</strong> Up to $75K DOE</p><p><strong>Overview:</strong></p><p> We are seeking a <strong>Help Desk Analyst</strong> to provide exceptional technical support during overnight hours in a primarily remote capacity. The ideal candidate will have strong troubleshooting skills, excellent customer service, and experience supporting Windows environments. This is a great opportunity for someone who enjoys solving complex issues and wants to grow within a company that values internal promotion and professional development.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Handle 25–35 technical incidents per shift via phone, email, and remote access tools</li><li>Provide Tier 1 support for Windows 10/11, Microsoft Office 2013/2016/2019/365, and related applications</li><li>Troubleshoot software, hardware, and network performance issues</li><li>Support end users with connectivity, VPN, and authentication problems</li><li>Assist with MDM/InTune device management and endpoint configuration</li><li>Document all incidents, resolutions, and follow-ups in the ticketing system</li><li>Participate in rotational on-site weeks (one week every four months) to collaborate with the team and support culture initiatives</li></ul><p><br></p><p>For immediate consideration, direct message Reid Gormly on LinkedIN today and apply now!</p><p>NOTE- applicants doing primarily desktop support or higher level troubleshooting will not be considered. </p>
<p>Robert Half is currently seeking a Service Desk Engineer for a client located in Burbank, CA. Service Desk Engineer will be responsible for assisting end users that are remote with support via phone, email, etc.</p><p><br></p><p><strong>Must Haves:</strong></p><ul><li>VP Level support</li><li>Strong in JAMF/ MDM platform management</li><li>ITAM Maintenance</li><li>Window 11 migrations</li><li>MFA Set up</li><li>Imaging</li><li>iOS and Android </li></ul><p><br></p><p><br></p>
<p>We are seeking a <strong>Tier 1 Help Desk Analyst</strong> to join our client's team in Downtown Los Angeles. The ideal candidate will possess strong troubleshooting skills on Windows devices, have experience with Freshservice ticketing systems, and can provide support both on-premises and remotely. Knowledge of Okta and deploying software is a plus. This role is perfect for someone motivated to deliver exceptional technical support and enhance the efficiency of our IT operations.</p><p><br></p><p><strong>Key Responsibilities</strong>:</p><ul><li>Respond to and resolve Tier 1 support requests, including technical issues on Windows-based devices, efficiently and professionally.</li><li>Manage and track customer inquiries through the Freshservice ticketing system, ensuring timely updates and resolution.</li><li>Provide remote and on-premises technical support for end-users, diagnosing and resolving technical challenges.</li><li>Assist with user account management, including basic support for Okta (e.g., login issues, MFA setup).</li><li>Troubleshoot network connectivity issues and common software-related problems.</li><li>Escalate advanced technical issues to higher-tier support when necessary while providing detailed documentation.</li><li>Maintain accurate records of identified solutions and technical processes.</li><li>Collaborate with internal teams to ensure software and hardware deployment aligns with business goals (optional but preferred skill area).</li></ul>
<p>The IT Support Specialist will work directly with attorneys, staff, professional managers and firm directors as the frontline point of contact for the firm. The IT Support Specialist I have regular</p><p>interactions with the IT staff at all levels of the organization, including IT Directors and the firm's CIO, as it relates to operations, support and technology Improvements. The IT Support Specialist I</p><p>can expect to have frequent contact with attorneys in all the firm's offices including senior leaders throughout the firm.</p><p><br></p><p>The IT Support Specialist I is a critically Important role situated in the IT Department and first reachable asset for IT support issues and requests. They are at the frontline for telephone and email support of all firm‐authorized technology and related‐services including troubleshooting and resolving technical problems. In many ways, the IT Support Specialist I is the IT Department's emissary to the rest of the firm since they'll support our attorneys and staff on a wide range of technology issues typically found in large law firms – especially related to the processing of legal documents. The IT Support Specialist I will lend their support to the firm's IT System Engineers and must be able to resolve Help Desk incidents and requests related to the firm's technology quickly, pleasantly and efficiently.</p><p><br></p><p><br></p>
We are looking for a skilled Support Analyst to join our team on a long-term contract basis in Torrance, California. In this role, you will provide first-level support for the Interactive Network Service Desk, ensuring smooth and efficient operations. This opportunity is ideal for candidates who excel in troubleshooting and have a strong background in customer support and technical problem-solving.<br><br>Responsibilities:<br>• Provide first-level technical support for the Interactive Network Service Desk, addressing and resolving user issues promptly.<br>• Assist with workstation support, ensuring all hardware and software operate effectively.<br>• Collaborate with team members to troubleshoot and resolve technical challenges.<br>• Utilize R code to analyze and solve system-related issues as needed.<br>• Support bilingual users by providing effective communication and tailored assistance.<br>• Maintain detailed documentation of technical issues and solutions for future reference.<br>• Ensure timely escalation of complex issues to the appropriate teams or levels of support.<br>• Contribute to improving service desk processes and enhancing overall efficiency.<br>• Deliver exceptional customer service while managing multiple support requests.
Position Summary:<br>We are seeking a detail-oriented and technically proficient EDI Integration Specialist to support electronic data interchange operations within an ERP environment, specifically Microsoft Dynamics 365 Finance & Operations (D365 F& O) and a third-party EDI platform. This role is responsible for managing EDI workflows, resolving integration issues, and ensuring accurate data exchange between internal systems and external trading partners.<br>Key Responsibilities:<br>EDI Operations & Troubleshooting<br><br>Serve as the technical lead for ERP-integrated EDI modules and oversee daily operations.<br>Troubleshoot and resolve issues across ERP and EDI platforms, including trading partner connections.<br>Support sales order processes and collaborate with order management teams.<br>Administer EDI dashboards, transaction schedulers, and perform routine maintenance.<br>Configure and maintain customer cross-references and document flows.<br>Monitor environmental factors affecting EDI workflows (e.g., FTP, alerts, audit logs).<br><br>Performance Monitoring & Analysis<br><br>Monitor system performance and conduct root cause analysis for recurring issues.<br>Use tools like Notepad++ for data extraction and troubleshooting.<br>Generate error reports and recommend long-term process improvements.<br>Manage workload effectively during peak operational periods.<br><br>Partner Onboarding & Collaboration<br><br>Onboard new trading partners and configure transaction sets (e.g., 850, 855, 856, 810, 846).<br>Collaborate with internal teams and external partners to resolve order and fulfillment issues.<br><br>System Configuration & Integration<br><br>Configure batch jobs, monitor logs, and manage order-related events (e.g., cancellations, returns).<br>Coordinate with managed services teams for issue resolution and message reprocessing.<br><br>Technical Expertise & Documentation<br><br>Stay current with EDI standards and ERP integration tools.<br>Research and resolve mapping and integration issues.<br>Maintain detailed documentation of processes, configurations, and resolutions.<br><br>Qualifications & Requirements:<br>Experience<br><br>Minimum 3 years in EDI support, client services, or technical help desk roles.<br>Experience with ticketing systems (e.g., IT Help Desk, DevOps).<br><br>Technical Skills<br><br>Proficiency in XML and flat file formats.<br>Advanced use of Notepad++ for troubleshooting.<br>Hands-on experience with ERP-integrated EDI modules.<br>Familiarity with FTP and AS2 networks.<br>Knowledge of key EDI transaction sets (e.g., 850, 855, 856, 810, 846, 860, 820); 943/944 a plus.<br>Proficiency with collaboration tools and Excel for data analysis.<br><br>Certifications<br><br>ERP platform certifications (e.g., MB-300) preferred.<br><br>Education<br><br>Associate’s degree in Information Systems, Business Information Management, or related field preferred.<br>Understanding of ERP business processes and terminology.<br><br>Preferred Qualifications<br><br>2+ years of hands-on ERP experience in inventory, product information, or sales modules.<br>Strong communication skills and attention to detail.<br>Ability to work cross-functionally with internal and external stakeholders.
We are looking for a dedicated Desktop Support Analyst to join our team in Ontario, California. In this role, you will provide essential technical assistance to ensure the smooth operation of computer systems, hardware, and software within the organization. If you have strong problem-solving skills and a passion for technology, we invite you to apply.<br><br>Responsibilities:<br>• Offer first and second-level technical support for desktops, laptops, mobile devices, and peripherals.<br>• Install, configure, and update hardware and software to meet user needs.<br>• Track and manage IT equipment inventory, ensuring accurate asset documentation.<br>• Facilitate onboarding and offboarding processes, including account setup and provisioning of necessary equipment.<br>• Ensure adherence to IT policies and procedures to maintain system security and compliance.<br>• Document resolutions and support activities while creating and updating knowledge base resources.<br>• Collaborate with IT team members to address and resolve complex technical issues.<br>• Assist with network connectivity troubleshooting and basic server-related tasks when required.<br>• Provide occasional after-hours or weekend support as necessary.
<p>Robert Half is seeking a reliable and professional <strong>Front Desk Coordinator/Receptionist</strong> for one of our valued clients in Azusa. This is a <strong>part-time temp-to-hire opportunity</strong> for someone who enjoys creating a welcoming office environment and providing exceptional administrative support.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Greet and assist visitors, clients, and vendors in a friendly and professional manner</li><li>Answer, screen, and direct incoming calls to appropriate departments or staff</li><li>Manage incoming and outgoing mail, packages, and deliveries</li><li>Perform general clerical duties, including filing, copying, scanning, and data entry</li><li>Maintain front desk and common areas to ensure a clean, organized workspace</li><li>Assist with scheduling meetings and coordinating office activities</li><li>Handle basic accounting support such as creating and processing invoices</li><li>Support various departments with administrative tasks as needed</li></ul>
<p>Are you passionate about wellness, beauty, and helping people feel their best? A luxurious and fast-growing <strong>MedSpa and Wellness Center in Carlsbad</strong> is looking for an energetic <strong>Front Desk Associate</strong> to join their vibrant team. This isn’t your average front desk role — you’ll be the first warm smile that clients see when they arrive and the last friendly face they remember when they leave. You’ll play a key role in creating a calming, five-star client experience that blends hospitality and professionalism.</p><p><br></p><p><strong>✨ What You’ll Do:</strong></p><ul><li>Welcome guests warmly, ensuring every client feels valued and comfortable.</li><li>Schedule appointments, confirm bookings, and manage provider calendars.</li><li>Handle payments, gift cards, and membership transactions accurately.</li><li>Maintain a polished and organized reception area that reflects our brand’s atmosphere.</li><li>Assist with product recommendations and promote ongoing promotions or loyalty programs.</li><li>Support providers and management with administrative and customer care needs.</li><li>Ensure privacy and confidentiality in accordance with company policies.</li></ul>
We are looking for a dedicated Customer Support Specialist to join our team in Los Angeles, California. In this role, you will be the primary point of contact for customers, ensuring their inquiries and concerns are addressed promptly and professionally. You will collaborate closely with internal departments to deliver exceptional service, maintain accurate documentation, and contribute to the overall success of our operations.<br><br>Responsibilities:<br>• Respond to customer inquiries regarding product details, order placements, shipping updates, and repair services.<br>• Address and resolve customer complaints or issues with efficiency and professionalism.<br>• Maintain detailed records of customer interactions and ensure timely follow-ups as necessary.<br>• Partner with internal teams such as Sales, Production, and Shipping to effectively manage complex customer concerns.<br>• Handle sales orders for customer purchases and inventory items, ensuring accuracy and timeliness.<br>• Prepare sales orders and job envelopes, and organize daily shipments to meet operational deadlines.<br>• Collaborate with the owner to design new styles and contribute ideas for innovative products.<br>• Create invoices for completed custom orders, repairs, and wholesale shipments, ensuring accuracy in pricing and materials used.<br>• Verify all documentation, including certificates, appraisals, and photos, is included with final invoices or shipments.<br>• Conduct quality checks to confirm the accuracy of labor charges, gemstones, and metals used in customer orders.
<p><strong>About the Role</strong></p><p>We are seeking a detail-oriented and compassionate Patient Registration Specialist to join our team for the overnight shift from 10 pm - 6:30 am. This individual will play a key role in ensuring a consistent, efficient, and positive patient experience from admission through discharge. The ideal candidate is someone who thrives in a fast-paced hospital environment, demonstrates strong attention to detail, and is dedicated to delivering exceptional service.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Create a consistent and exceptional patient experience throughout the interview and registration process.</li><li>Assess patient ability to complete the admission process prior to receiving services or room assignment, including bedside registration when necessary.</li><li>Alert clinical staff immediately if patients require urgent attention.</li><li>Register patients promptly and accurately to ensure accounts are complete, compliant, and billable, avoiding rework or delays.</li><li>Provide and verify armbands with patients to ensure all information is correct.</li><li>Request, collect, and document co-pays efficiently and within EMTALA guidelines.</li><li>Escort or direct patients appropriately upon registration completion.</li><li>Secure and log patient valuables per PH& S procedures, ensuring validation documentation and safe storage; return valuables upon discharge.</li><li>Complete order entry tasks accurately and in a timely manner.</li><li>Process in-house patient work queues and ensure all documentation is scanned properly.</li><li>Handle worker’s compensation and labor & industries cases, ensuring forms are completed accurately and signed.</li><li>Present and obtain signatures for ABNs (Advance Beneficiary Notices).</li><li>Maintain accurate, concise account notes and ensure all system entries are correct and on time.</li><li>Adhere to assigned schedules and performance standards.</li><li>Promote PH& S as a premier service organization by treating all patients with compassion, professionalism, and respect.</li><li>Identify, resolve, and escalate issues that may impact registration efficiency or patient satisfaction.</li><li>Maintain confidentiality of all patient demographic, medical, and financial information, adhering strictly to HIPAA and facility policies.</li><li>Comply with all Federal, State, and local laws, as well as organizational policies and procedures.</li><li>Serve as backup for the Information Desk as needed.</li></ul>
<p>We are looking for a dedicated and detail-oriented Receptionist to join our team on a contract basis in Century City, California. This part-time position requires someone who can provide excellent front desk services while managing a multi-line phone system efficiently. If you excel in communication and organization, this role offers a great opportunity to contribute in a dynamic environment. Hours are 8:00am-1:00pm, onsite Monday-Friday.</p><p><br></p><p>Responsibilities:</p><p>• Greet visitors and ensure a welcoming and organized front desk experience.</p><p>• Manage and operate a multi-line phone system, including handling inbound calls effectively.</p><p>• Direct calls and inquiries to appropriate departments or personnel.</p><p>• Maintain the reception area by keeping it organized and presentable.</p><p>• Provide accurate information to callers and visitors regarding company services.</p><p>• Support administrative tasks such as scheduling and data entry as needed.</p><p>• Coordinate with team members to ensure smooth day-to-day operations.</p><p>• Handle incoming mail and deliveries, ensuring proper distribution.</p><p>• Assist with additional duties as assigned to support the office operations.</p>
We are looking for a dedicated Customer Service Representative to join our team in Costa Mesa, California. In this role, you will provide exceptional support to customers by addressing inquiries, resolving issues, and assisting with navigating our website and related tools. This is a Contract-to-Permanent position, offering an excellent opportunity for growth and long-term employment.<br><br>Responsibilities:<br>• Respond to a high volume of inbound customer calls daily, ensuring all inquiries are addressed promptly and professionally.<br>• Assist customers with navigating the company website, including locating specific information and troubleshooting login issues.<br>• Provide guidance to users experiencing challenges with new system features or updates.<br>• Maintain accurate records of customer interactions and resolutions using CRM tools.<br>• Collaborate with internal teams to escalate and resolve complex issues efficiently.<br>• Offer exceptional service to enhance customer satisfaction and build long-term relationships.<br>• Utilize Office Suite tools to document and manage customer data effectively.<br>• Stay updated on product knowledge and company processes to provide accurate information.<br>• Handle customer concerns with patience and professionalism, ensuring a positive experience.
<p>*Email valerie.montoya@rht(.com) for consideration* </p><p><br></p><p>Robert Half is currently seeking an IT Support Technician for a client located in Solana Beach, CA. IT Support Technician will be responsible for:</p><p><br></p><p>Key Responsibilities:</p><ul><li>Provide Level I & II end-user support for 75 users, including 12+ executives.</li><li>Troubleshoot and resolve technical issues related to:</li><li>Windows-based systems, O365, and Microsoft technologies</li><li>iOS/macOS devices (iPhones, iPads, MacBooks)</li><li>AV systems (especially Logitech) for boardrooms and executive meetings</li><li>Printers, media players, and other endpoint hardware</li></ul><p><br></p>
We are looking for a skilled Desktop Support Analyst to join our team in Solana Beach, California. In this long-term contract role, you will provide technical assistance to end-users, ensuring seamless operation of desktop systems and related technologies. This is an excellent opportunity to work closely with executive teams while supporting a dynamic group of users.<br><br>Responsibilities:<br>• Deliver prompt and efficient technical assistance to end-users, addressing hardware, software, and system issues.<br>• Manage and maintain Microsoft technologies, including Office 365 and Windows-based computers.<br>• Configure and troubleshoot Azure and Intune environments to ensure optimal performance.<br>• Oversee the functionality of Logitech AV systems, ensuring smooth operations for executive and board meetings.<br>• Provide high-quality, white-glove support to executives and senior management.<br>• Utilize ticketing systems such as Freshservice, ServiceNow, or Jira to track and resolve technical issues.<br>• Collaborate with team members to identify and implement solutions while working independently when necessary.<br>• Support a user base of approximately 85 individuals, including 12+ executives.<br>• Ensure consistent communication and excellent interpersonal interactions with users and stakeholders.<br>• Maintain desktop administration tasks and uphold system standards.
We are looking for a dedicated Customer Service Representative to join our team in Irvine, California. In this role, you will play a key part in ensuring customer satisfaction by providing timely and detail-oriented support to our clients. This is a Contract-to-Permanent position, offering an excellent opportunity for growth within a dynamic and collaborative environment.<br><br>Responsibilities:<br>• Provide assistance to customers with inquiries, order status updates, returns, and account-related concerns.<br>• Resolve customer issues with a focus on accuracy and thoroughness to ensure all concerns are addressed.<br>• Build strong relationships with clients to encourage loyalty and repeat business.<br>• Translate or explain product information and marketing materials for multilingual audiences when needed.<br>• Collaborate with internal teams to streamline processes and enhance the customer experience.<br>• Represent the company as a brand ambassador by embodying our values and enthusiasm for our products.<br>• Manage and prioritize multiple tasks in a fast-paced environment while maintaining professionalism.<br>• Handle inbound and outbound calls efficiently to address customer needs.<br>• Utilize call center systems and tools to ensure seamless communication and record-keeping.
We are looking for an experienced Customer Service Representative to join our team on a long-term contract basis in Irvine, California. In this role, you will play a critical part in managing schedules, coordinating services, and ensuring smooth communication between clients, families, and internal teams. Your ability to handle complex scheduling needs and maintain precise interactions will be key to success in this position.<br><br>Responsibilities:<br>• Coordinate and assign staff based on participant needs, location, and skills, ensuring compliance with program policies.<br>• Create and manage schedules for participants and staff, including meal periods and breaks, while maintaining accurate records in a computerized system.<br>• Respond promptly to scheduling changes and requests from associates, participants, and families in a courteous and meticulous manner.<br>• Monitor attendance and assignments daily, making adjustments and notifying relevant parties of changes as needed.<br>• Generate and analyze reports to ensure billing and payroll accuracy, addressing contract fulfillment gaps and collaborating with internal departments.<br>• Communicate effectively with families, supervisors, and team members to relay concerns and escalate issues when necessary.<br>• Provide training and cross-training for new scheduling coordinators, ensuring team readiness and knowledge.<br>• Schedule and attend meetings, trainings, and other events to stay aligned with organizational goals and processes.
We are looking for a Customer Service Representative to join our team on a contract basis in Irvine, California. In this role, you will be responsible for providing outstanding service to clients while ensuring the accuracy and efficiency of financial transactions. This position is ideal for someone who thrives in a fast-paced environment and enjoys interacting with customers to address their needs.<br><br>Responsibilities:<br>• Handle a variety of financial transactions, including deposits, withdrawals, loan payments, check cashing, and fund transfers, with precision and adherence to banking policies.<br>• Respond to customer inquiries regarding accounts, services, and policies in a detail-oriented and timely manner.<br>• Promote and recommend banking products and services that align with customer needs, supporting branch sales goals.<br>• Balance and maintain a cash drawer, ensuring compliance with security protocols and audit standards.<br>• Educate clients about alternative banking solutions and digital tools to enhance their banking experience.<br>• Provide exceptional service during peak business periods and assist with shifts as needed, including vacation and leave coverage.<br>• Collaborate with team members to ensure smooth branch operations and deliver a positive customer experience.<br>• Maintain up-to-date knowledge of banking procedures and products to address customer questions effectively.
<p><br></p><p> <strong>Duration:</strong> Temporary Assignment (Estimated 3–6 months)</p><p> <strong>Schedule:</strong> Monday–Friday, 8:00 AM–4:30 PM; evenings and weekends as scheduled to supervise PD trainings, Resource Center, and other events</p><p><br></p><p><strong>Position Summary</strong></p><p>The <strong>Temporary Program Supervisor</strong> will provide supervisory oversight and operational support to the R& R Department during the absence of the Program Supervisor. This role is responsible for guiding and supporting a team of three (3) staff—two (2) CCIP Project Specialists and one (1) ECE Early Learning Specialist—while ensuring the successful implementation of the CCIP Scope of Work and growth of the ECE Resource Center. The Supervisor will collaborate closely with the ECE Program Coordinator and R& R Leadership to maintain compliance, complete special projects, and provide strong departmental leadership.</p><p><br></p><p><strong>Essential Duties and Responsibilities</strong></p><ul><li>Provide daily supervision, leadership, and guidance to assigned program staff to ensure quality performance and achievement of program goals.</li><li>Oversee data management and ensure timely completion of monthly and quarterly reports (e.g., CDSS, Board, KPI, Technical Assistance reports).</li><li>Lead and support R& R-hosted events including Professional Development (PD) trainings, CCIP monthly playgroups, information sessions, and related activities.</li><li>Support the ongoing development and expansion of the ECE Resource Center and CCIP Project to ensure compliance with contract requirements.</li><li>Maintain accuracy and confidentiality of CCIP and Resource Center databases; ensure data integrity and timely submission of required documentation.</li><li>Actively participate in leadership meetings, one-on-one check-ins, program planning sessions, and external partner meetings or webinars.</li><li>Stay current on Community Care Licensing regulations, CDSS Provider Information Notices (PINs), and other relevant ECE updates.</li><li>Perform other duties and special projects as assigned by R& R Leadership.</li></ul><p><br></p><p><b> </b></p><p><br></p>
We are looking for an experienced Interim Shared Services Center Transition Manager to oversee and facilitate the transition of accounting and finance operations to a Shared Services Center. This long-term contract position is based in Costa Mesa, California, and requires a mix of onsite and remote work, ensuring seamless coordination during the transition process. The ideal candidate will bring expertise in business transformation, project management, and shared services implementation.<br><br>Responsibilities:<br>• Serve as the primary liaison between the current team, incoming finance personnel, and the Shared Services Center.<br>• Develop and manage detailed transition plans, including timelines, milestones, and accountability structures.<br>• Ensure the effective transfer of knowledge and processes between the existing and new teams.<br>• Oversee the standardization of accounting and finance processes to align with shared services goals.<br>• Monitor and enhance internal controls and performance management frameworks during the transition.<br>• Collaborate with stakeholders to address challenges and ensure smooth integration into the Shared Services Center.<br>• Provide hands-on leadership in business process outsourcing and transformation initiatives.<br>• Utilize expertise in Oracle R12 or equivalent systems to support process improvements.<br>• Facilitate communication between departments to ensure alignment with organizational objectives.<br>• Report progress and outcomes directly to the Interim Finance Transformation Lead.
<p><strong>IT Functional Manager – Hybrid (3 Days On-Site)</strong></p><p> <strong>Salary:</strong> Up to $160K DOE</p><p><br></p><p>We’re seeking an <strong>IT Functional Manager</strong> to help shape and modernize our North American IT landscape. This hands-on role blends operational support with strategic development, ideal for someone who thrives in a fast-paced, growth-oriented environment.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Serve as the first line of support for ERP and planning systems.</li><li>Develop and execute an IT roadmap aligned with business strategy.</li><li>Translate business needs into scalable IT solutions and process improvements.</li><li>Support the implementation of new systems, including CRM and WMS.</li><li>Collaborate with international IT teams and external partners on key projects.</li></ul><p>For immediate consideration, direct message Reid Gormly on LinkedIN and apply now!</p>
<p>A trendy, growing, education-based plaintiff personal injury firm is seeking an experienced Spanish-speaking intake legal assistant to join their growing team.</p><p><br></p><p><em>Prior personal injury intake experience is a must-have. Please do not apply without it. </em></p><p><br></p><p><strong><u>Responsibilities of Role</u>: </strong></p><p>Will be responsible for intake only, not comprehensive case management.</p><p>o About 4.5 hour of phone time per day.</p><p>o 50 outbound calls per day, sometimes the same person, just trying different phone numbers/area codes.</p><p>o AI helps with outbound dialing.</p><p>o Filling out forms with clients.</p><p>o Screening clients to make sure they are a good fit (discussing the injury, assessing the potential case).</p><p>o Sending out e-retainers</p><p>o Once the retainer is signed, it’s done – they don’t set up treatment or handle client throughout.</p><p><strong><em> </em></strong></p><p><strong><u>Details of Role</u></strong>:</p><p>· <u>Hours</u>: Ideally 10am-7pm but not set on that (intake hours are 7am to 9pm). One Saturday every 6 weeks; you’ll know far in advance. And day off during the week because of that.</p><p>· <u>Profile that would be a fit</u>:</p><p>o Nobody from a low-volume shop</p><p>o Nobody who wants to be a paralegal; this is an intake role</p><p>o Someone comfortable being on the phone</p><p>o Someone who understands the necessity of building rapport with clients, understanding the injury, sassing out the case.</p><p><br></p><p><strong><u>Perks of Company</u></strong>:</p><p>· “We take our time training, we want people to be here for a long time!” – Managing Partner</p><p>· They have a suite at the Honda Center and regularly go watch the Ducks play. People hang out outside of work!</p><p>· Lunches as a team most weeks, whether it’s a potluck, lunch & learn, catered, etc.</p><p>· Trendy office: cool mood lighting, multiple bars, lots of plants, meditation/rest room with blankets to take naps on your break, fancy espresso machine, and dogs welcome (they stay in their attorney’s offices generally, though).</p><p>· Casual office dress, most people wear jeans. They believe people should be comfortable at work.</p><p>· This role is not just a cog in a machine. “Intake is the gas line that makes everything go!”</p><p>· Unlike some plaintiff PI firms, “our approach is educational based. We say, here is what an attorney can do for you, here’s how we can help: with PT, doctors, insurance etc.” – Managing Partner</p>
We are looking for a detail-oriented Administrative Assistant to join our team on a contract basis in Los Angeles, California. In this role, you will provide bilingual Spanish/English administrative support for our Family Resource Center program, ensuring the smooth execution of workshops, training events, and essential office functions. This is a fantastic opportunity to contribute to the impactful work of a non-profit organization.<br><br>Responsibilities:<br>• Coordinate and implement administrative tasks related to workshops and training sessions.<br>• Manage data collection and maintain organized records for program activities.<br>• Answer inbound calls and provide courteous assistance to program participants.<br>• Perform receptionist duties, including greeting visitors and managing inquiries.<br>• Handle data entry tasks with accuracy and attention to detail.<br>• Support the planning and execution of program events with logistical coordination.<br>• Collaborate with team members to ensure timely completion of administrative functions.<br>• Maintain office supplies and ensure the workspace is organized and efficient.<br>• Provide bilingual Spanish/English communication support for program needs.
