We are looking for a detail-oriented and customer-focused Customer Service Representative for a Contract position with potential for long-term placement in Pico Rivera, California. This role involves managing customer interactions, processing orders, and maintaining accurate records to support daily operations. If you thrive in a fast-paced environment and enjoy problem-solving, this position offers an excellent opportunity to grow your skills.<br><br>Responsibilities:<br>• Greet customers at the door and provide excellent customer service during their visit.<br>• Log all incoming orders into a daily tracking system, retrieve relevant documents, and distribute them to the appropriate department.<br>• Communicate with customers to confirm incoming orders, ensuring a response time of 30 minutes or less.<br>• Organize and file job jackets into designated filing cabinets for easy retrieval.<br>• Create production tickets with detailed box specifications and generate load tags to support backend operations.<br>• Process sales orders and delivery tickets with accuracy, including adjusting or creating parts as necessary.<br>• Enter and update sales orders in the system, ensuring all details are correctly documented and printed.<br>• Maintain accurate logs for all completed backend tasks and processed sales orders.<br>• Collaborate with team members to address customer inquiries and resolve any issues effectively.
<p>Our recruiting firm is partnering with a <strong>well-established automotive client in Carlsbad</strong> who is seeking a professional and customer-focused <strong>Customer Service Representative</strong>. This role is central to delivering excellent service and ensuring customer satisfaction in a fast-paced industry environment.</p><p><br></p><p><strong><u>Responsibilities</u></strong></p><ul><li>Serve as the first point of contact for customers via phone, email, and in-person visits.</li><li>Assist customers with inquiries regarding services, parts, scheduling, and billing.</li><li>Process customer transactions, prepare service orders, and update account records.</li><li>Coordinate appointments and maintain service calendars for technicians and sales staff.</li><li>Manage and resolve customer complaints with professionalism and efficiency.</li><li>Provide accurate product and service information to customers.</li><li>Assist with maintaining customer databases and CRM systems.</li><li>Collaborate with internal teams to ensure timely resolution of customer requests.</li><li>Generate and distribute customer service reports as requested by management.</li></ul>
We are looking for a dedicated Customer Service Representative to join our team in Irvine, California. In this Contract to permanent role, you will play a vital part in delivering exceptional service to our clients by resolving issues efficiently and ensuring customer satisfaction. This position offers the opportunity to work in a collaborative environment while handling inquiries and managing customer relationships.<br><br>Responsibilities:<br>• Handle customer inquiries and issues from initiation to resolution, coordinating with relevant departments and providing timely follow-up.<br>• Utilize multiple internal systems daily to ensure accurate and efficient customer service.<br>• Communicate feedback to management regarding service concerns or potential improvements.<br>• Participate in special projects as assigned to enhance operational effectiveness.<br>• Respond to inbound and outbound customer calls, ensuring detail-oriented and courteous interactions.<br>• Process order entries and manage customer accounts, including setup and troubleshooting.<br>• Address shipping, delivery, and billing inquiries with attention to detail and accuracy.<br>• Collaborate cross-functionally to ensure seamless service delivery and problem resolution.<br>• Adhere to mandatory overtime requests when necessary.<br>• Maintain detailed documentation of customer interactions and resolutions.
<p>We are looking for dedicated and detail-oriented Customer Service Representatives to join our team in Anaheim, California. In this long-term contract position, you will play a vital role in ensuring excellent customer experiences by addressing inquiries, managing orders, and maintaining accurate account information. This is an exciting opportunity to contribute to a dynamic team while developing your customer service expertise.</p><p><br></p><p>Responsibilities:</p><p>• Respond to inbound calls and provide accurate information to address customer inquiries.</p><p>• Communicate updates regarding order statuses, shipping delays, and other relevant details.</p><p>• Update and maintain customer account information to ensure data accuracy.</p><p>• Provide exceptional service in both inbound and outbound customer interactions.</p><p>• Collaborate with team members to resolve customer concerns effectively.</p>
<p>Robert Half has an excellent career opportunity for an articulate, highly-skilled customer service representative in the growing industry. The ideal candidate is passionate about building solid client-customer relationships and strives to always help others. As a Customer Service Representative, you will be the first point of contact for our valued customers. Your primary focus will be to assist customers with inquiries, provide information about the available products/services, and resolve issues to ensure a positive customer experience. Them team is the heartbeat of the company's success, and we are seeking a motivated Customer Service Representative to contribute to their commitment to customer satisfaction. Please call 818-703-8818 to inquire more today.</p><p></p><p>Some responsibilities include:</p><ul><li>Receiving and placing telephone calls</li><li>Performs full service banking transactions in compliance with legal requirements and bank policies and procedures</li><li>Provides accurate, friendly customer service in a timely fashion</li><li>Performs functions including handling cash and other daily transactions.</li><li>Achieves sales and referral goals by actively cross-selling and referring customers to proper bank staff for additional bank products, services and sales campaigns</li><li>Maintains currency and coin under prescribed limits</li><li>Adheres to bank security policies and maintains confidentiality of bank records and client information</li></ul><p><br></p>
<p>Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Email your resume and call 626.463.2031 for immediate consideration. </p><p>· Assist customers in Spanish and English over the phone </p><p>· Receiving and placing customer service telephone calls</p><p>· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism</p><p>· Resolving customer complaints, managing database records, drafting status reports on customer service issues</p><p>· Data entry and research as required to troubleshoot customer problems </p>
<p>Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Email your resume and call 626.463.2031 for immediate consideration. </p><p>· Assist customers in Spanish and English over the phone </p><p>· Receiving and placing customer service telephone calls</p><p>· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism</p><p>· Resolving customer complaints, managing database records, drafting status reports on customer service issues</p><p>· Data entry and research as required to troubleshoot customer problems </p><p><br></p>
<p>Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Email your resume and call 626.463.2031 for immediate consideration.</p><p>· Receiving and placing customer service telephone calls</p><p>· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism</p><p>· Resolving customer complaints, managing database records, drafting status reports on customer service issues</p><p>· Data entry and research as required to troubleshoot customer problems</p><p><br></p>
<p>Robert Half has an excellent career opportunity for an articulate, highly-skilled customer service representative in the growing industry. The ideal candidate is passionate about building solid client-customer relationships and strives to always help others. As a Customer Service Representative, you will be the first point of contact for our valued customers. Your primary focus will be to assist customers with inquiries, provide information about the available products/services, and resolve issues to ensure a positive customer experience. Them team is the heartbeat of the company's success, and we are seeking a motivated Customer Service Representative to contribute to their commitment to customer satisfaction. Please call 818-703-8818 to inquire more today.</p><p></p><p>Some responsibilities include:</p><ul><li>Receiving and placing telephone calls</li><li>Performs full service banking transactions in compliance with legal requirements and bank policies and procedures</li><li>Provides accurate, friendly customer service in a timely fashion</li><li>Performs functions including handling cash and other daily transactions.</li><li>Achieves sales and referral goals by actively cross-selling and referring customers to proper bank staff for additional bank products, services and sales campaigns</li><li>Maintains currency and coin under prescribed limits</li><li>Adheres to bank security policies and maintains confidentiality of bank records and client information</li></ul><p><br></p>
<p>Robert Half is currently seeking a dedicated and customer-focused <strong>Customer Service Representative</strong> to join a dynamic manufacturing company in Pico Rivera. This temp-to-hire opportunity is ideal for a proactive individual who excels in a fast-paced environment and takes pride in providing exemplary customer support. As a key point of contact for clients and customers, you'll be responsible for managing inquiries, resolving issues, and ensuring smooth communication between internal departments and external stakeholders.</p><p><br></p><p><strong>Key Responsibilities</strong>:</p><ul><li>Provide outstanding customer service by responding to inquiries via phone, email, and other communication channels promptly and professionally.</li><li>Process customer orders accurately, ensuring they meet company timelines and guidelines.</li><li>Maintain accurate customer records and accounts in the company’s database or CRM system.</li><li>Investigate and resolve product or service issues, providing effective solutions to ensure customer satisfaction.</li><li>Coordinate with internal teams, including sales, shipping, and production, to ensure customer requirements and delivery schedules are met.</li><li>Communicate product information, pricing, and availability to customers in a clear and concise manner.</li><li>Prepare and distribute quotes, order confirmations, and follow-up correspondence as needed.</li><li>Monitor and track the status of customer orders to proactively identify and address potential delays or issues.</li><li>Support other administrative tasks as needed, including filing, data entry, and report preparation.</li></ul><p><br></p>
<p>We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Beverly Hills, California. This role is ideal for someone passionate about delivering exceptional client experiences and is familiar with banking or customer service environments. You will play a vital part in supporting commercial banking operations while maintaining compliance and ensuring customer satisfaction. This a 2-month temporary role covering a medical leave coverage. The position has the potential to extend or go permanent. It's on-site, Monday through Friday, 8:30am to 4:30pm.</p><p><br></p><p>Responsibilities:</p><p>• Serve as the primary point of contact for customer inquiries, ensuring prompt resolution and maintaining client satisfaction.</p><p>• Utilize case management tools to prioritize tasks, track progress, and meet service-level agreements.</p><p>• Build strong partnerships with internal teams, including operations and banking departments, to ensure seamless communication and efficient task management.</p><p>• Handle daily client requests, including funds transfers, account maintenance, and loan servicing, with accuracy and professionalism.</p><p>• Collect and process necessary documentation for account openings while coordinating with clients and internal teams.</p><p>• Perform call-backs to verify and authenticate client transactions, ensuring compliance and security protocols are followed.</p><p>• Support teller operations when needed to ensure smooth banking processes.</p><p>• Participate in projects aimed at improving client experience, optimizing workflows, and enhancing data integrity.</p><p>• Independently manage assignments with a focus on integrity, accountability, and adherence to company policies and compliance requirements.</p>
<p>Robert Half is actively seeking an upbeat and detail-oriented <strong>Bilingual Vietnamese Customer Service Representative</strong> for a temp-to-hire opportunity with our client in Covina, CA. This role will focus on delivering exceptional service, ensuring customer satisfaction, and bridging effective communication between the company and its Vietnamese-speaking clients. If you're a proactive problem solver with strong communication skills, this opportunity could be a great fit!</p><p><strong>Responsibilities:</strong></p><ul><li>Provide friendly and professional customer service while addressing inquiries, concerns, and requests via phone, email, or in person.</li><li>Act as a liaison between clients and internal teams, facilitating clear and concise communication in English and Vietnamese.</li><li>Assist clients with order processing, returns, account updates, and product information.</li><li>Resolve customer complaints promptly and escalate complex issues to appropriate departments for resolution.</li><li>Maintain and update customer records in the company’s CRM system with accuracy.</li><li>Collaborate with cross-functional teams to ensure customer needs are met efficiently.</li><li>Contribute to process improvements to enhance customer service delivery.</li></ul><p><br></p>
<p>We are looking for a detail-oriented and proactive Customer Service/Order Representative to join our team in Inglewood, California. This Contract-to-permanent position involves managing order processing tasks within the customer service department of a wholesale company. The ideal candidate will excel in handling customer inquiries, processing various types of orders, and ensuring seamless communication with sales representatives.</p><p><br></p><p><strong>Requirements:</strong></p><p>Must be 18 years or older</p><p>High school diploma/GED required</p><p>Ability to remain professional and courteous with customers at all times</p><p>Excellent verbal and written communication skills </p><p>Basic Computer Skills</p><p><br></p><p><strong>Hours:</strong></p><p>Sunday-Friday: 8pm till work is completed, usually 3am but could be later. </p><p><strong> </strong></p><p><strong>Duties are as follows:</strong></p><p>1) Answer incoming calls</p><p>a. Supervisor will advise employees who is 1st, 2nd, etc. for answering inbound calls</p><p>2) Enter customer orders</p><p>a. Supervisor will specify who is responsible for handwritten order, email orders, faxed orders, standing orders and futures</p><p>3) Sort & organize customer product labels</p><p>a. Supervisor will specify who is responsible for which labels</p><p>4) Double check all work for errors and correct those errors if any or found</p><p>a. This must be completed before an employee can leave</p><p>5) Other duties may be assigned</p><p><strong>Breaks and Lunches:</strong></p><p>Breaks and lunches will be assigned by the supervisor. </p><p>All employees are allowed a 10 min break for every four hours of worked and after 6 hours of work all employees are entitled to a 30 min unpaid lunch, lunches cannot be taken at desks. Snacks are allowed. </p>
<p>We are currently seeking a dedicated <strong>Medical Call Center Representative</strong> to join our dynamic and fast-paced call center team.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>As a <strong>Medical Call Center Representative</strong>, you will:</p><ul><li>Serve as the first point of contact for patients, answering inbound calls and addressing inquiries with professionalism and empathy.</li><li>Schedule medical appointments and accurately enter patient information into electronic medical records (EMR) systems.</li><li>Assist patients with understanding healthcare provider availability, appointment procedures, and pre-visit requirements.</li><li>Handle high call volumes and prioritize urgent calls effectively while maintaining excellent customer service.</li><li>Verify insurance information and provide basic details about billing or co-payments.</li><li>Resolve questions and concerns with patience and support, or escalate advanced matters to clinical staff when necessary.</li><li>Provide follow-up calls to confirm appointments, relay test results (when applicable), or provide reminders.</li><li>Ensure compliance with HIPAA regulations regarding patient confidentiality.</li></ul><p><br></p>
<p>A well-established healthcare provider in Solana Beach is seeking a Patient Services Representative to join their front office team. This role is ideal for someone with strong administrative skills and a background in medical office operations. The organization is known for its patient-centered care and supportive work environment. As the first point of contact for patients, you’ll be responsible for ensuring a smooth and welcoming experience while managing essential administrative tasks.</p><p><br></p><p><strong><u>Key Responsibilities:</u></strong></p><ul><li>Greet and check in patients with professionalism and empathy.</li><li>Schedule appointments and manage provider calendars.</li><li>Verify insurance and collect co-pays.</li><li>Maintain accurate patient records and update EMR systems.</li><li>Answer phones and respond to patient inquiries.</li><li>Coordinate with clinical staff to ensure timely patient flow.</li></ul><p><br></p>
We are looking for a motivated and detail-oriented Sales Support specialist to join our team in Irvine, California. This Contract to permanent position involves providing administrative and operational assistance to senior sales leadership and the broader sales team, ensuring seamless coordination and support for various sales processes. Ideal candidates will thrive in a fast-paced environment and demonstrate strong organizational and multitasking abilities.<br><br>Responsibilities:<br>• Assist senior sales leadership with booking new projects, coordinating travel arrangements, and scheduling customer meetings and events.<br>• Organize and facilitate meetings, including preparing agendas and running sessions.<br>• Generate and maintain accurate sales reports and utilize tools to support sales operations.<br>• Collaborate with the sales and estimating teams to process requests, maintain calendars, and prepare proposals for delivery.<br>• Ensure estimating requests are received, processed, and tracked efficiently.<br>• Manage communication between sales representatives and estimating teams to streamline project workflows.<br>• Provide logistical support for executive staff on various projects.<br>• Maintain and update relevant systems and tools to ensure the accuracy of sales data.<br>• Support customer service efforts, addressing inquiries and providing timely responses.<br>• Uphold a high level of organization and thoroughness in all administrative tasks.
We are looking for a dedicated Office Services Associate to join our team in Irvine, California. This contract position involves delivering exceptional office support services, including reprographics, mail handling, and hospitality tasks. The ideal candidate will bring strong organizational skills and a proactive attitude to ensure smooth day-to-day operations.<br><br>Responsibilities:<br>• Perform reprographics and mail service tasks, ensuring all work adheres to established guidelines.<br>• Maintain organized logs for office services tasks, ensuring accuracy and completeness.<br>• Operate and troubleshoot office equipment, including copiers and scanners, and manage supplies such as paper and toner.<br>• Assist with conference room maintenance and office replenishment to ensure a tidy and functional workspace.<br>• Communicate effectively with supervisors and clients to address concerns and meet deadlines.<br>• Handle sensitive and confidential documents responsibly and securely.<br>• Conduct quality assurance checks on completed work to ensure high standards are met.<br>• Collaborate with team members to prioritize workflow and meet project deadlines.<br>• Lift and transport items weighing up to 50 pounds as part of daily responsibilities.<br>• Adhere to company policies and procedures while delivering services in a fast-paced environment.
<p><br></p><p><br></p><p><br></p><p>We are looking for a skilled Control Tower Representative to join our logistics team in South Gate, California. This Contract-to-Permanent position offers an excellent opportunity to contribute to the efficient coordination of freight operations within a dynamic and fast-paced environment. The ideal candidate will possess strong organizational skills, proficiency in logistics systems, and a customer-focused approach.</p><p><br></p><p>5 Days a week: Monday- Friday 8-4:30 - 40 Hours a week</p><p><br></p><p>Responsibilities:</p><p>• Coordinate freight operations, ensuring timely deliveries and effective communication between drivers, dispatchers, and warehouse staff.</p><p>• Utilize logistics systems such as CargoWise, ERP solutions, and CRM platforms to monitor and manage shipments.</p><p>• Analyze transportation data to optimize routing plans and improve efficiency.</p><p>• Address and resolve any shipment delays or issues promptly to maintain customer satisfaction.</p><p>• Maintain accurate records of transportation schedules, costs, and operational processes.</p><p>• Communicate with internal teams and external partners to ensure compliance with industry regulations.</p><p>• Provide excellent customer service by addressing inquiries and offering solutions to logistical challenges.</p><p>• Support billing functions by ensuring accurate documentation and invoicing for completed shipments.</p><p>• Collaborate with the team to identify and implement improvements in logistics processes.</p>
We are looking for a detail-oriented and organized Receptionist to join our team in Santa Ana, California. This is a Contract-to-Permanent position offering an excellent opportunity for growth and long-term career development. The ideal candidate will provide essential front desk support while delivering exceptional customer service to clients and team members.<br><br>Responsibilities:<br>• Manage and operate a multi-line phone system, ensuring calls are answered promptly and directed appropriately.<br>• Greet visitors and clients with professionalism and assist them as needed.<br>• Perform accurate data entry tasks to maintain and update records.<br>• Handle email correspondence efficiently, responding to inquiries and forwarding messages to the appropriate departments.<br>• Organize and maintain files and records to ensure easy accessibility.<br>• Schedule appointments and manage calendars for staff and executives.<br>• Collaborate with team members to ensure smooth daily operations and communication.<br>• Utilize Microsoft Office tools, including Word, Excel, and Outlook, to complete administrative tasks.<br>• Maintain a clean and organized reception area, creating a welcoming environment for visitors.<br>• Support additional administrative tasks as assigned by management.
<p>We are excited to represent our client in Valley Center who is looking for a <strong>Front Desk Receptionist</strong> to become the warm, welcoming face of their office. This role goes beyond answering phones — it’s about creating a positive first impression for clients, visitors, and team members alike. The ideal candidate has strong organizational skills, excellent interpersonal abilities, and thrives in an environment where <strong>every day brings new interactions and challenges</strong>.</p><p><br></p><p><strong><u>Responsibilities</u></strong></p><ul><li>Greet visitors, clients, and vendors with professionalism and warmth.</li><li>Answer, screen, and direct phone calls; take accurate messages as needed.</li><li>Maintain an organized front desk and lobby area.</li><li>Assist with scheduling appointments and maintaining calendars.</li><li>Receive and distribute mail, deliveries, and office supplies.</li><li>Support administrative functions such as filing, data entry, and document preparation.</li><li>Provide general support to internal departments as needed.</li></ul>
<p>Robert Half is seeking a polished and professional <strong>Receptionist</strong> to join a dynamic company in the City of Industry, CA. This is a <strong>temp-to-hire opportunity</strong> for a personable, organized, and reliable individual who thrives in a front-facing role. The ideal candidate will be the company's first point of contact, offering exceptional customer service while managing a variety of administrative tasks to ensure smooth office operations.</p><p><br></p><p><strong>Key Responsibilities</strong>:</p><ul><li>Welcome visitors, clients, and employees with a warm and professional demeanor, ensuring all guests are signed in and directed appropriately.</li><li>Answer and manage a multi-line phone system, directing calls to the appropriate department or individual and taking detailed messages when necessary.</li><li>Handle incoming and outgoing mail, including sorting, distributing, and preparing packages for shipment.</li><li>Maintain a clean, organized, and professional reception area at all times.</li><li>Provide basic administrative support, such as data entry, scheduling meetings, and preparing documents.</li><li>Coordinate office supply inventory and place orders as needed.</li><li>Assist with various office projects and tasks assigned by different departments.</li><li>Ensure confidentiality when handling sensitive information or documents.</li></ul><p><br></p>
<p>Our client, a <strong>well-known pest control company in San Marcos</strong>, is looking for a <strong>Collections Specialist</strong> to join their dynamic team. This role is critical to ensuring the company maintains healthy cash flow while delivering exceptional service to their customer base. The Collections Specialist will manage overdue accounts, resolve billing issues, and work directly with customers to establish payment solutions. If you’re a professional who balances persistence with empathy, this is the ideal opportunity to put your communication skills and financial acumen to work.</p><p><br></p><p><strong><u>Responsibilities</u></strong></p><ul><li>Contact customers with past-due balances by phone, email, and mail.</li><li>Negotiate payment arrangements and establish repayment plans when necessary.</li><li>Research and resolve billing discrepancies in collaboration with the accounting team.</li><li>Accurately document all collection activities in customer accounts.</li><li>Provide regular reporting on collection status and outstanding balances.</li><li>Recommend accounts for escalation to legal or third-party collection agencies when required.</li><li>Ensure compliance with all federal, state, and company debt collection policies.</li><li>Work cross-functionally with customer service to maintain positive customer relationships.</li></ul>
<p>Our recruiting firm is proud to represent a leading <strong>medical services client in North San Diego County</strong> who is seeking a detail-oriented and professional <strong>Collections Specialist</strong>. This role offers an exciting opportunity to contribute to the financial health of an organization that directly impacts patient care and community well-being.</p><p><br></p><p><strong><u>Role Overview</u></strong></p><p>The Collections Specialist will be responsible for managing the collections process for outstanding medical accounts, maintaining accurate records, and providing respectful, empathetic communication with patients and insurance providers. This is a <strong>temp-to-hire</strong> role with a client that values both professionalism and compassion in financial operations.</p><p><br></p><p><strong><u>Key Responsibilities</u></strong></p><ul><li>Contact patients and insurance companies regarding outstanding balances.</li><li>Negotiate payment arrangements while adhering to company policies and healthcare compliance standards.</li><li>Research and resolve billing discrepancies or insurance denials.</li><li>Maintain accurate documentation of all communications and payment activity.</li><li>Collaborate with the billing department and revenue cycle team to ensure timely collections.</li><li>Provide professional and empathetic customer service to patients.</li></ul>
We are looking for a detail-oriented Sales Support team member with technical expertise in diesel generators to join our team on a contract basis. This position is based in Long Beach, California, and requires a dedicated individual who can assist customers with sourcing and purchasing technical parts, while providing exceptional customer service. The ideal candidate will have in-depth knowledge of diesel generator systems and a proven ability to help clients navigate technical challenges effectively.<br><br>Responsibilities:<br>• Assist clients in identifying and selecting appropriate parts for diesel generator systems, ensuring their technical needs are met.<br>• Provide detailed product information and recommendations to customers, promoting suitable accessories and related items.<br>• Act as a technical resource by explaining specifications, applications, and maintenance procedures for diesel generator components.<br>• Manage parts sourcing through inventory or approved vendors, ensuring timely availability of high-demand items.<br>• Educate clients on installation, troubleshooting, and maintenance processes, referring them to service technicians or manuals when necessary.<br>• Address customer concerns regarding generator performance by diagnosing issues and suggesting appropriate solutions.<br>• Maintain accurate documentation of customer interactions, orders, quotes, and warranty claims using company systems.<br>• Collaborate with inventory teams and suppliers to ensure stock levels align with client demand and business needs.<br>• Stay informed about industry developments, new products, and competitive trends in diesel generator technology.
<p>We are currently seeking a detail-oriented and proactive <strong>Insurance Verification Representative</strong> to join our dynamic team and support patients by identifying coverage options and reducing surprises related to billing.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>As an <strong>Insurance Verification Representative</strong>, your key duties will include:</p><ul><li>Contacting insurance providers to verify patient eligibility, coverage, and benefits.</li><li>Completing detailed verification of copays, deductibles, co-insurance amounts, and out-of-pocket expenses.</li><li>Accurately entering and updating patient insurance information in the Electronic Medical Records (EMR) or billing system.</li><li>Communicating insurance eligibility details with patients in an easy-to-understand, professional manner.</li><li>Providing guidance to patients regarding their financial obligations, including potential costs and payment plan options.</li><li>Collaborating directly with front office staff, billing teams, and clinical departments to ensure all insurance information is accurately documented prior to medical services being rendered.</li><li>Resolving discrepancies with insurance claims and quickly addressing any issues related to denied or rejected verifications.</li><li>Maintaining compliance with HIPAA regulations and other applicable laws regarding patient confidentiality.</li></ul><p><br></p>
