We are seeking a Help Desk Manager to join our team. This role involves managing IT support services, ensuring the smooth operation of our Microsoft 365 system, and troubleshooting hardware and software issues. The Help Desk Manager will also be responsible for managing network configurations, enhancing email security, and supporting hardware installations.<br><br>Responsibilities:<br><br>• Manage the delivery of Level 2/3 helpdesk support for Windows, macOS, and mobile devices to ensure timely resolution of issues.<br>• Administer and configure Exchange Online, SharePoint, Teams, and security policies within Microsoft 365.<br>• Oversee network settings including DNS, DHCP, VLANs, VPNs, and firewall configurations.<br>• Implement and manage email security measures such as SPF, DKIM, and DMARC for reliable email delivery.<br>• Utilize Microsoft Intune for device provisioning and policy enforcement.<br>• Troubleshoot hardware and software issues involving PCs, laptops, printers, and software installations.<br>• Foster client relationships by providing detail oriented, friendly support and training.<br>• Maintain detailed service tickets and IT documentation using ITSM tools.<br>• Assist with IT projects, including hardware installations, network setups, software migrations, and cloud deployments.<br>• Proactively identify and resolve potential IT problems before they escalate.
<p>We are looking for a skilled Billing Analyst to join a prestigious accounting and advisory firm located in New York, New York. This is a Contract-to-permanent position offering an excellent opportunity to collaborate with multiple partners and contribute to the firm's billing operations. The ideal candidate will have prior experience in the detail-oriented services sector and a strong background in billing processes.</p><p><br></p><p>Responsibilities:</p><p>• Prepare, review, and distribute invoices in accordance with the firm's billing policies and procedures.</p><p>• Collaborate closely with partners and the Billing Manager to ensure accurate and timely billing.</p><p>• Maintain and update accounts receivable records to ensure all transactions are properly documented.</p><p>• Utilize SAP and Microsoft Excel to manage billing data and generate reports.</p><p>• Handle project billing and ensure compliance with established guidelines.</p><p>• Identify and resolve billing discrepancies to maintain accuracy and efficiency.</p><p>• Monitor and follow up on outstanding invoices to ensure timely payments.</p><p>• Provide support during audits by preparing and organizing necessary billing records.</p><p>• Suggest process improvements to enhance the firm's billing operations.</p>
The ideal candidate has direct hands-on-keyboard experience, ideally in an agency or in-house brand setting, managing and optimizing Sponsored Ads campaigns across a complex portfolio of brands and product categories. Amazon advertising experience is a must, additional platforms (Walmart, Chewy) are a plus. This person is highly analytical, comfortable with ambiguity, and well-versed in e-commerce and retail media trends (Amazon specifically). They are collaborative, autonomous, organized, detail-oriented, and intellectually curious.<br><br>This position is based out of our Neptune City, NJ facility 5x a week.<br><br>MEASURES OF SUCCESS:<br>• Support the Retail Media Manager in the tactical execution of Sponsored Ads campaigns (Sponsored Products, Sponsored Brands, Sponsored Video, Sponsored Display) on Amazon, Walmart, and Chewy.<br>• Support hands-on keyboard campaign setup, management, optimizations, and reporting.<br>• Develop and collaborate on keywords, targeting, and overall campaign strategy.<br>• Manage continuous improvement of campaign performance and track against a robust set of KPIs (ROAS, CPC, CTR, NTB, Sales, ROI, Share of Voice)<br>• Create actionable insights and recommendations in conjunction with the Retail Media Manager.<br>• Oversee campaign budget pacing and assist the Retail Media Manager in budget tracking.<br>• Collaborate with Digital Marketing and Creative to create impactful imagery and video content to use in ad campaigns.<br>• Collaborate with vendor and marketplace sales leads to align campaign coverage with inventory changes and promotions/key tentpole events.<br>• Work cross-functionally with Inventory Planning, Creative, Content, PIM Team, Sales, Brand Marketing, and Digicomm.<br><br>IDEAL CANDIDATE ATTRIBUTES:<br>• 4-year college degree or equivalent experience in marketing, business, analytics, or related field.<br>• 2+ years of hands-on experience managing and optimizing Amazon Sponsored Ads campaigns for multiple brands and/or clients simultaneously. Experience with Amazon DSP, Walmart Connect, Chewy, Criteo, Citrus Ad, Instacart Ads, and other ad platforms is a plus. Experience managing Amazon Sponsored Ads campaigns in a hybrid 1P/3P business, a big plus.<br>• Preferred experience with retail media campaign management/reporting tools such as Pacvue, Skai, Perpetua, CommerceIQ, and Teikametrics, as well as marketplace insights platforms like Helium 10, Jungle Scout, Profitero, Stackline, etc.<br>• Strong analytical skillset, proven ability to analyze and interpret data, prepare and present reporting, and communicate results, insights, and recommendations.<br>• Experience in Microsoft Office is required (Word, Excel, PowerPoint).<br>• Certifications for Amazon Advertising (Foundations, Sponsored Ads, Optimization, Video Ads) and Walmart Connect (Retail Media) are preferred. Other platforms (ex: Criteo) are a plus.<br>• Strong understanding of the E-Commerce and Retail Media landscape along with available technology and tools.<br>• Ability to manage multiple projects simultaneously, meet deadlines, and collaborate cross-functionally in a highly matrixed and fast-paced environment.<br>• Intellectual curiosity and thirst for innovation and success.<br>• Highly analytical, organized, proactive, and has a positive attitude.
<p>We are looking for an experienced Controller to join a dynamic wealth management firm. This position offers an exciting opportunity to oversee the accounting function while contributing to strategic initiatives for the firm. Ideal candidates are detail-oriented, proactive professionals with expertise in public accounting and a passion for delivering high-quality financial services.</p><p><br></p><p>Qualified applicants can apply by sending your resume to Joe Ciavardini via LinkedIn or email me at joe.ciavardini@roberthalf</p><p><br></p><p>Responsibilities:</p><p>• Oversee daily accounting operations, including accounts payable, accounts receivable, general ledger management, and bank reconciliations.</p><p>• Prepare accurate monthly, quarterly, and annual financial statements for executive review.</p><p>• Develop and manage budgets and cash flow projections to ensure financial stability.</p><p>• Coordinate tax documentation and filings while ensuring compliance with applicable regulations.</p><p>• Strengthen internal controls and optimize accounting procedures to enhance operational efficiency.</p><p>• Maintain compliance with regulatory requirements, including tracking updates and implementing best practices.</p><p>• Collaborate with the team to provide financial planning, tax coordination, and accounting services to high-net-worth clients.</p><p>• Contribute to system improvements and process enhancements to support the firm’s growth.</p><p>• Assist leadership with ad hoc financial analysis and special projects as needed.</p><p>• Provide strategic guidance on regulatory risks and compliance practice</p>
<p>Robert Half is in the process of hiring an Insurance Director for a client of ours in the maritime shipping industry. In this position, you will oversee all insurance related matters for a global fleet of container vessels. The primary duties of this position include: </p><p><br></p><p><strong>Insurance Placement and Management Responsibilities</strong></p><ul><li>Spearheads the development of annual budget projections for both Marine and Non-Marine Insurance policies, ensuring alignment with corporate standards.</li><li>Collaborates across departments — including Legal, Human Resources, Technical, Finance, and Commercial teams — to manage and plan insurance policy renewals and updates.</li><li>Reviews reconciled loss records related to Hull & Machinery (H& M) and Protection & Indemnity (P& I) insurance in preparation for renewal discussions.</li><li>Manages the renewal process for H& M and P& I policies, coordinating senior management presentations with brokers/underwriters, and overseeing negotiations through to policy binding.</li><li>Coordinates data preparation and negotiations for renewing various non-marine insurance policies.</li><li>Presents renewal quotes to the Head of Ship Operations (HSO), secures necessary authorizations, and finalizes policy agreements via brokers.</li><li>Ensures policy documentation and invoicing adhere to quoted terms, prepares renewal memos for each policy, and coordinates payment processing with the accounts team.</li><li>Negotiates client service agreements with brokers, presenting recommendations for approval to the HSO.</li></ul><p><strong>Claims and Administrative Oversight</strong></p><ul><li>Works alongside Finance and Legal teams to review insurance clauses in loan agreements and provides required documentation for timely deal closings.</li><li>Maintains and updates the War Risk Breach Calculator provided by brokers, ensuring commercial operators remain compliant.</li><li>Assists in the preparation of technical insurance work instructions, ensuring alignment and collaboration with the HSO.</li><li>Manages and oversees significant Hull & Machinery, P& I, and Freight Demurrage & Defense (FD& D) claims to ensure effective resolution and settlement.</li><li>Monitors claim-handling performance, supervising the Claims Manager to ensure efficient operations.</li><li>Cooperates with Marine Managers on daily administration of crew and cargo-related claims on behalf of owners.</li><li>Reviews and analyzes claims incidents, providing monthly insights to the Finance Director and Claims Manager, along with strategic recommendations to HSO for minimizing negative impacts.</li></ul><p><strong>Incident Response and Advisory</strong></p><ul><li>Offers specialized guidance in handling major incidents, such as oil spills, vessel groundings, fires, and collisions.</li><li>Acts as a key liaison between the company’s response teams and insurance providers.</li><li>Develops communication protocols and tracks costs for claim purposes.</li><li>Engages adjusters as necessary while supervising claims processes through to resolution.</li></ul><p><br></p><p><br></p>
