<p>Are you an experienced audit professional with a sharp eye for technical detail and a passion for transforming the status quo? Our client, a cutting-edge Tech organization is seeking a Director of Audit Solutions to join their forward-thinking team. This is more than an audit role — it’s an opportunity to directly influence how the audit profession advances in a digital-first world.</p><p><br></p><p>As Director of Audit Solutions, you’ll bring deep expertise in auditing standards (including AICPA, PCAOB, and SOX 302/404) to a collaborative, fast-moving environment where your voice and vision will help shape next-generation audit technology. You’ll work closely with both clients and the Technology team to build smart, scalable solutions that enhance audit quality, efficiency, and compliance.</p><p><br></p><p>Responsibilities of this position will include:</p><p>· Serve as a technical expert on auditing standards and best practices.</p><p>· Partner with the Technology team to design and implement breakthrough audit tools.</p><p>· Translate complex audit requirements into practical, user-friendly solutions.</p><p>· Lead the testing and validation of new tools to ensure quality, reliability, and compliance.</p><p>· Stay ahead of industry trends and regulatory changes to future-proof our solutions.</p><p>· Act as a trusted advisor to both internal teams and clients, delivering insights that drive real value.</p><p><br></p><p>For immediate consideration please email Ronny.Cohen@roberthalf.</p>
We are looking for an experienced Systems Engineer to join our team in Springfield, New Jersey. In this role, you will design, implement, and support advanced Supervisory Control and Data Acquisition (SCADA) systems, contributing to the development of system standards and specifications. You will collaborate with various teams to enhance system functionality, provide technical expertise, and ensure seamless operations.<br><br>Responsibilities:<br>• Design and develop SCADA systems, ensuring functionality aligns with system standards and specifications.<br>• Generate and review Engineering Change Requests (ECRs) to evaluate technical and economic benefits.<br>• Provide technical support to marketing and sales teams for quotations and other activities.<br>• Deliver customer training sessions both onsite and in the field.<br>• Act as a technical liaison to address customer issues and perform field services when required.<br>• Conduct engineering studies to address system challenges and new requirements.<br>• Assist System Test technicians with technical project-related issues.<br>• Create detailed documentation, including parts lists, system layouts, and interconnection drawings.<br>• Develop and program RTUs, gateways, and databases for system integration.<br>• Travel as necessary to support customer needs and project requirements.
<p>We are offering an exciting opportunity in New Jersey for an Application Support Engineer. This role is integral to our operations, with a focus on end-user application architecture, deployment, and support. The successful candidate will work closely with data management and core systems to ensure productivity and operational excellence.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Administer user access, maintaining control over all applications and policies for entitlement allocation. </p><p>• Manage an inventory of application-related content and provide guidance on data hygiene to end-users.</p><p>• Offer first-tier end-user application support and coordinate related application dependency support.</p><p>• Maintain, update, and own the application inventory, including key information about application use and support.</p><p>• Analyze documents and recommend modifications to systems based on user or system design specifications, regulations, industry best practices, and auditor/examiner recommendations.</p><p>• Utilize established project management methodologies to plan, lead, and participate in projects.</p><p>• Manage vendor relationships, defining needs, requirements, and parameters. This includes selection, onboarding, and ongoing management of vendors.</p><p>• Ensure secure computing practices across all areas, actively designing and improving security within core subject areas and across the institution.</p><p>• Prioritize and resolve bridge resolutions and interrupt-driven tasks.</p>
<p>We are looking for a dynamic and experienced DevOps Technical Lead to join our team in Mahwah, New Jersey. In this role, you will take charge of designing and implementing scalable, secure, and reliable systems, while driving infrastructure strategies to ensure optimal performance and efficiency. This position offers an exciting opportunity to lead critical initiatives that enhance application performance and prepare our platform for growth.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><ul><li>Develop and execute a comprehensive backend, infrastructure, and DevOps strategy to support organizational goals.</li><li>Design and implement scalable and secure systems that ensure reliability and efficiency.</li><li>Investigate and resolve complex performance issues across infrastructure and integrations.</li><li>Lead the development of backend systems, coding standards, API integrations, and overall architecture.</li><li>Direct cloud strategies, infrastructure tooling, automation processes, and continuous integration/continuous delivery (CI/CD) pipelines.</li><li>Assess and adopt new tools, frameworks, and technologies to enhance operational efficiency.</li><li>Establish performance metrics and key performance indicators (KPIs) to monitor infrastructure effectiveness.</li><li>Implement proactive monitoring, logging, and alerting systems to ensure early detection of issues.</li><li>Optimize infrastructure costs while managing budgets effectively.</li><li>Communicate technical solutions and strategies clearly to stakeholders across various levels of the organization.</li></ul>
We are seeking a Desktop Support Analyst for our pharmaceutical operations in Eatontown, New Jersey, United States. As a Desktop Support Analyst, you will be responsible for a range of tasks related to Environmental, Health, and Safety (EHS) programs and activities. You will ensure that we meet all government and regulatory requirements, manage safety training records, and contribute to our continuous improvement strategies.<br><br>Responsibilities<br>• Evaluating EHS programs and activities to ensure compliance with all relevant government and regulatory requirements.<br>• Monitoring, reporting, and resolving any environmental, health, and safety issues that arise.<br>• Coordinating corrective and preventive actions to address safety concerns within the workplace.<br>• Developing and implementing EHS policies, standards, guidelines, and programs that support our continuous improvement strategies.<br>• Administering the environmental, health, and safety audit program, including aspects of industrial hygiene.<br>• Managing the Personal Protective Equipment (PPE) and Good Manufacturing Practice (GMP) programs, which includes overseeing PPE and GMP supplies.<br>• Utilizing Android Development, Cisco Technologies, Citrix Technologies, Computer Hardware, Dell Technologies, Active Directory, Apple Devices, Backup Technologies, and Configuration Management skills to ensure smooth operations.<br>• Developing safety and environmental campaigns, communications, and recognitions that align with our business strategies.<br>• Owning the site's Behavioral-Based Safety Observations Program, including employee training, logging and tracking observations, and reporting progress to leadership.<br>• Supporting our broader sustainability strategy to ensure the site meets company objectives.
We are in the service industry, located in West Long Branch, New Jersey, United States, and we're on the lookout for a Product Support Specialist. In this role, you will be responsible for providing top-notch support to our customers, troubleshooting technical issues, and enhancing the overall user experience of our logistics automation platform.<br><br>Responsibilities:<br>• Handle technical support tickets, with a focus on product-related concerns.<br>• Deliver high-quality product support to customers, addressing inquiries related to our platform.<br>• Utilize SQL queries to delve into customer data and investigate issues.<br>• Aid customers in understanding product features, best practices, and technical configurations.<br>• Collaborate with the development team to identify, escalate, and rectify software bugs.<br>• Work hand-in-hand with product managers, engineers, and customers to elevate the user experience.<br>• Develop and upkeep support documentation to streamline troubleshooting processes.<br>• Contribute to improving the platform by providing valuable feedback from customers.
We are looking for a skilled Low Voltage Systems Technician to join our team in Dayton, New Jersey. This role involves installing, programming, and maintaining advanced low voltage systems and home automation solutions for residential and small commercial projects. If you have a passion for technology and hands-on experience in this field, we encourage you to apply.<br><br>Responsibilities:<br>• Install, configure, and maintain low voltage systems such as structured wiring, audio/video setups, security systems, and home automation technologies.<br>• Program and integrate home automation platforms, including Control4, Crestron, Lutron, Savant, or similar systems.<br>• Perform wiring tasks, including running cables, terminating connections, and ensuring compliance with electrical codes.<br>• Set up and optimize Wi-Fi networks using equipment such as Ubiquiti to achieve seamless connectivity.<br>• Troubleshoot and resolve technical issues related to system installations and integrations.<br>• Conduct site surveys and assessments to ensure proper system design and implementation.<br>• Maintain accurate documentation of installations, configurations, and maintenance activities.<br>• Collaborate with clients and team members to deliver high-quality solutions tailored to specific needs.<br>• Adhere to safety standards and protocols while working in confined spaces or at heights.<br>• Travel to job sites as needed to complete installations and service calls.
We are looking for a skilled Generative AI Analyst/Prompt Engineer to join our team on a contract basis in New York, New York. In this role, you will leverage your expertise in data science and artificial intelligence to develop and optimize innovative solutions. This position is an excellent opportunity to work in the financial services industry while applying cutting-edge AI technologies to real-world challenges.<br><br>Responsibilities:<br>• Design, implement, and optimize AI-driven models and solutions tailored to business needs.<br>• Develop and maintain scalable data pipelines and workflows using tools like Apache Kafka, Spark, and Hadoop.<br>• Write and debug Python code, utilizing Jupyter Notebooks for effective data analysis and visualization.<br>• Collaborate with cross-functional teams to integrate AI models into existing systems and workflows.<br>• Research and experiment with state-of-the-art generative AI techniques to improve system performance.<br>• Build and manage APIs to facilitate seamless communication between applications and AI models.<br>• Utilize cloud-based technologies, including AWS, to deploy, scale, and monitor AI solutions.<br>• Visualize complex data insights through effective data visualization techniques and tools.<br>• Implement algorithms that solve specific business problems in a robust and efficient manner.
We are looking for a Senior Software Engineer with expertise in full-stack development to lead the creation of innovative tools that optimize sales processes and dealership operations. This role requires close collaboration with product managers and stakeholders to deliver impactful solutions while mentoring a team of engineers. The ideal candidate will have a strong technical background and a passion for building scalable, high-performance systems.<br><br>Responsibilities:<br>• Design and develop tools to streamline sales workflows, dealership management, and client onboarding.<br>• Collaborate with product managers and stakeholders to determine requirements and deliver effective technical solutions.<br>• Architect and implement both backend services and user-friendly frontend interfaces.<br>• Provide mentorship and technical guidance to two full-stack engineers, fostering their growth and development.<br>• Integrate third-party APIs and internal systems to automate manual processes and improve efficiency.<br>• Oversee the entire lifecycle of feature delivery, ensuring robustness, scalability, and reliability.<br>• Conduct code reviews and participate in architectural discussions to maintain high coding standards.<br>• Work cross-functionally to align technical direction with business goals.
<p><strong>Project Coordinator – Learning & Development (Technical Training)</strong></p><p> <strong>Service Type:</strong> 52 Week W2 Contract</p><p> <strong>Location:</strong> Newark, NJ </p><p><br></p><p><strong>Overview:</strong></p><p> We are seeking a detail-oriented and proactive <strong>Project Coordinator</strong> to support the Global Technology Operations (GTO) Learning Team. This role plays a key part in the implementation and coordination of live and virtual technical training programs. The ideal candidate will bring a blend of learning coordination experience, technical acumen, and strong organizational and communication skills.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Coordinate and facilitate live and virtual training sessions, including scheduling, technical setup, and logistical support.</li><li>Manage registration processes for instructor-led training programs, ensuring a seamless experience for participants.</li><li>Monitor and respond to learner inquiries, providing timely and accurate support.</li><li>Collaborate with internal teams and external vendors to manage training logistics.</li><li>Draft and distribute clear, engaging communications to training participants.</li><li>Troubleshoot technical issues during sessions to ensure smooth delivery.</li><li>Support the planning and execution of learning events and information sessions.</li><li>Maintain consistent communication with stakeholders regarding training activities.</li></ul>
Job Title: Senior Full Stack .NET Developer About the Role: We’re seeking an experienced Full Stack .NET Developer to join a growing technology team. This individual will play a key role in building and enhancing enterprise-level web applications, working across the stack from backend services to modern front-end interfaces. If you enjoy solving complex challenges, collaborating with cross-functional teams, and delivering scalable, high-quality software, this could be a great fit. What You’ll Do: Design, develop, and support full stack web applications leveraging .NET (C#), Angular, and SQL Server. Build clean, responsive, and intuitive user interfaces with HTML, CSS, and JavaScript. Create and integrate RESTful APIs and microservices, handling data formats such as JSON and XML. Work closely with product owners, UX designers, and QA engineers to deliver features that meet business needs. Contribute to architecture discussions, participate in code reviews, and help drive engineering best practices. Debug, troubleshoot, and resolve issues across multiple layers of the stack. Follow established SDLC practices while striving for continuous improvement in code quality and maintainability. Utilize tools such as Visual Studio, VS Code, SQL Management Studio, and Git for daily development. What We’re Looking For: 6+ years of detail oriented experience with .NET (C#) development. 4+ years of front-end development experience using Angular along with HTML, CSS, and JavaScript. Strong background delivering full stack solutions with .NET technologies. Solid understanding of software architecture, design patterns, and clean coding practices. Hands-on experience creating and consuming RESTful APIs and microservices. Familiarity with agile methodologies and SDLC best practices. Proficiency with common development tools (Visual Studio, VS Code, SQL Management Studio). Experience working with Git or other version control systems. Strong problem-solving, debugging, and analytical skills. Excellent communication skills and ability to collaborate effectively with team members. Nice to Have: Background in healthcare technology. Knowledge of healthcare compliance standards (HIPAA, HL7, FHIR).
We are offering an exciting opportunity for a Help Desk Analyst in Hamilton Township, New Jersey. As part of our team, you will be providing general IT support focused on troubleshooting, Active Directory tasks, and managing virtual environments. You will also be responsible for user support and training, documentation, and process improvements to keep our systems running efficiently.<br><br>Responsibilities:<br><br>• Diagnosing and resolving hardware, software, and network issues to provide break/fix support<br>• Performing basic Active Directory tasks including password resets and permission updates<br>• Assisting with basic VM troubleshooting and resetting virtual machines<br>• Providing hands-on support to resolve technical problems efficiently<br>• Supporting and training users on IT-related issues and best practices<br>• Maintaining records of system configurations, troubleshooting steps, and IT procedures<br>• Utilizing Android Development, Cisco Technologies, Citrix Technologies, Microsoft, and Apple Devices skills to enhance IT support<br>• Managing computer hardware and configuration management<br>• Deploying and maintaining Mac Computers and other devices.
We are looking for an experienced ERP/CRM Developer to join our dynamic team in Hauppauge, New York. In this role, you will leverage your expertise in Infor CloudSuite Industrial (SyteLine) and related technologies to design, develop, and maintain solutions that support critical business processes. This position offers the opportunity to collaborate with cross-functional teams, contribute to innovative projects, and drive impactful improvements across the organization.<br><br>Responsibilities:<br>• Design and develop customizations, integrations, and reports for the Infor CloudSuite Industrial (SyteLine) system to address business needs.<br>• Collaborate with stakeholders to gather, analyze, and document technical and business requirements for new projects and system enhancements.<br>• Participate in the full software development lifecycle, including coding, testing, deployment, and ongoing maintenance.<br>• Troubleshoot and resolve system issues, perform upgrades, and ensure optimal performance of applications.<br>• Conduct thorough testing of modifications and maintain comprehensive documentation of development processes.<br>• Support data migration and integration efforts between SyteLine and other enterprise systems.<br>• Evaluate emerging technologies and tools to enhance development efficiency and improve system capabilities.<br>• Mentor less experienced developers and contribute to the establishment of best practices and development standards.<br>• Work closely with IT and business teams to identify opportunities for automation and process optimization.<br>• Assist in planning and executing system testing, including regression testing and user acceptance testing.
Scentbird's accelerated growth has led us to seek an experienced Business Analyst to optimize our operations systems, streamline integrations, and enhance business intelligence capabilities. Reporting directly to the Director of Digital Product, you'll drive the continuous improvement and effective use of technology to elevate our operational efficiency.<br><br>Responsibilities:<br>• Collaborate closely with Operations and Product teams to identify, document, and solve complex WMS and backend system challenges.<br>• Provide software analysis and requirements when it comes to operational implementations, (EDI, Shipping methods, WMS systems, Automation)<br>• Coordinate data transfer / API troubleshooting and liaise effectively between vendors and internal Product Team members, ensuring accurate communication of technical issues.<br>• Design, execute, and oversee rigorous system testing and validation processes, particularly within sandbox environments for WMS or supply chain applications<br>• Support integration projects with external vendors and actively contribute to requirements development.<br>• Conduct detailed business intelligence and data analysis, identifying critical issues related to customs duties, postage fees, and other operational expenditures to avoid financial losses.<br>• Actively contribute to Operational technical system requirements such as Quickbase and CMMS<br>• Troubleshoot and analyze software issues related to fulfillment and other operational technologies<br>Qualifications:<br>• 4+ years of experience supporting or implementing software systems, preferably in product management or business analysis roles.<br>• 4+ years combined experience in warehouse management systems (WMS), supply chain technologies, EDI implementations, or similar domains.<br>• Experience performing rigorous software testing and validation in Agile environments.<br>• Ability to read, interpret, and communicate API functionality effectively.<br>• Excellent documentation and communication skills, capable of clearly translating complex requirements across teams.<br>• Strong analytical and technical troubleshooting skills; able to communicate clearly and propose actionable solutions.<br>• A collaborative, solution-focused mindset, able to manage projects independently from conception through implementation.<br>• Proactive, organized, and detail-oriented, with excellent interpersonal and communication abilities.<br>• A passion for continuous learning and adapting quickly to evolving challenges.<br>• Willingness and ability to be present onsite or maintain frequent visits to facilitate smooth operations, knowledge transfer, and team collaboration.
We are in search of a Project Manager/Sr. Consultant with a strong background in the P& C insurance industry. The role is based in Princeton, New Jersey, and will involve managing various projects requiring skills in SQL, Atlassian Jira, Cisco Technologies, Cloud Technologies, CRM, and Database management among others.<br><br>Responsibilities:<br>• Manage and oversee various projects within the P& C insurance industry<br>• Utilize SQL and other relevant software for data management and analysis<br>• Use Atlassian Jira for project tracking and management<br>• Implement and manage Cisco Technologies within the scope of the project<br>• Oversee and manage the use of Cloud Technologies in project execution<br>• Handle and manage customer relationships through CRM <br>• Maintain accurate and up-to-date databases related to project management<br>• Implement Agile Scrum methodologies in project management<br>• Oversee and manage budget processes related to project execution<br>• Implement and manage change within the project scope and communicate changes effectively to all stakeholders.
<p>We are looking for a skilled CRM Systems Analyst to join our team in Essex County, New Jersey. In this role, you will act as a subject matter expert, ensuring the efficient use of CRM systems across various departments, including sales, customer service, operations, and finance. This position requires strong technical expertise and the ability to bridge communication between end users and technical teams.</p><p><br></p><p>Responsibilities:</p><p>• Serve as the primary subject matter expert for the FSM system, ensuring its effective use across multiple departments.</p><p>• Collaborate with stakeholders to gather, analyze, and document business requirements for system improvements.</p><p>• Act as a liaison between technical teams and end users, facilitating clear communication and understanding.</p><p>• Conduct system testing, including AB testing, to validate functionality and identify areas for optimization.</p><p>• Provide technical support and training to users, addressing issues and sharing best practices.</p><p>• Oversee system integrations, ensuring compatibility with other platforms such as field service management and cloud technologies.</p><p>• Implement and maintain backup technologies to safeguard system data.</p><p>• Monitor and manage system performance, addressing issues related to Active Directory and Linux technologies.</p><p>• Drive Agile Scrum methodologies to enhance project delivery and team collaboration.</p>
<p>We are on the lookout for a Data Engineer in Basking Ridge, New Jersey. (1-2 days a week on-site*) In this role, you will be required to develop and maintain business intelligence and analytics solutions, integrating complex data sources for decision support systems. You will also be expected to have a hands-on approach towards application development, particularly with the Microsoft Azure suite.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Develop and maintain advanced analytics solutions using tools such as Apache Kafka, Apache Pig, Apache Spark, and AWS Technologies.</p><p>• Work extensively with Microsoft Azure suite for application development.</p><p>• Implement algorithms and develop APIs.</p><p>• Handle integration of complex data sources for decision support systems in the enterprise data warehouse.</p><p>• Utilize Cloud Technologies and Data Visualization tools to enhance business intelligence.</p><p>• Work with various types of data including Clinical Trials Data, Genomics and Bio Marker Data, Real World Data, and Discovery Data.</p><p>• Maintain familiarity with key industry best practices in a regulated “GXP” environment.</p><p>• Work with commercial pharmaceutical/business information, Supply Chain, Finance, and HR data.</p><p>• Leverage Apache Hadoop for handling large datasets.</p>
We are looking for an experienced Sr. IT Auditor to join our team in Warren, New Jersey. In this role, you will play a critical part in evaluating IT systems, controls, and processes to ensure compliance, security, and operational efficiency. The ideal candidate will have a strong background in IT auditing, risk assessment, and a keen eye for identifying improvement opportunities.<br><br>Responsibilities:<br>• Conduct assessments of IT controls, including compliance with Sarbanes-Oxley (SOX) requirements.<br>• Evaluate change management processes, application security measures, and system implementations.<br>• Perform detailed audits of IT applications, focusing on security configurations, data integrity, and system functionality.<br>• Collaborate with stakeholders to identify control gaps, recommend solutions, and monitor remediation efforts.<br>• Assist in the development of IT audit plans and contribute to risk assessments.<br>• Prepare comprehensive audit reports and documentation that align with internal audit standards.<br>• Utilize data analytics tools to enhance audit procedures and drive process automation.<br>• Foster strong relationships with IT and business teams to facilitate effective audit processes.<br>• Participate in special projects and investigations as needed, ensuring thorough analysis and reporting.
We are looking for a skilled Low Voltage and Home Automation Supervisor to lead and manage a team of technicians while actively contributing to installations, programming, and maintenance tasks. This role combines hands-on technical expertise with leadership abilities to ensure projects are executed efficiently and meet client expectations. Based in Dayton, New Jersey, this position offers the opportunity to work with advanced systems and cutting-edge technology.<br><br>Responsibilities:<br>• Supervise and mentor a team of technicians, ensuring high-quality work and adherence to deadlines.<br>• Assign tasks, track progress, and conduct regular quality checks on installations.<br>• Install, program, and maintain low voltage systems, including audio/video setups, security systems, and structured wiring.<br>• Configure and integrate home automation platforms such as Control4, Crestron, Lutron, or Savant.<br>• Perform cable installation tasks, including running and terminating wiring while maintaining compliance with electrical standards.<br>• Optimize Wi-Fi network setups using equipment such as Ubiquiti for residential and commercial applications.<br>• Troubleshoot technical issues and implement solutions to ensure system reliability and client satisfaction.<br>• Ensure team adherence to safety protocols, including working at heights and confined spaces when necessary.<br>• Collaborate with clients to understand needs and deliver tailored automation solutions.<br>• Travel to job sites as required, ensuring reliable transportation and effective communication with team members.
Our client is looking for a Senior Systems Engineer at their location. The role involves designing, implementing, and managing core IT infrastructure with a focus on VMware technologies. You will play a crucial role in ensuring stability, scalability, and security for our systems. <br> Responsibilities: <br> An industry-leading organization in the food sector is seeking an experienced Senior Systems Engineer to design, implement, and manage core IT infrastructure with an emphasis on VMware technologies. This role is pivotal in ensuring a stable, scalable, and secure environment. <br> Key Responsibilities <br> Infrastructure Management: Design, deploy, and maintain enterprise servers, storage, and networking solutions. Monitor performance, troubleshoot issues, and lead upgrade and migration initiatives. VMware Administration: Oversee VMware vSphere, ESXi, and vCenter to maximize performance and cost-efficiency, including managing virtual machine provisioning, snapshots, and backups. Automation & Security: Develop automation scripts using PowerShell, PowerCLI, and Python. Enforce security best practices and compliance standards. Collaboration & Leadership: Work with cross-functional teams, mentor junior engineers, and document infrastructure processes.
Responsibilities: Act as a liaison between business stakeholders and technical teams to ensure alignment on business needs and system capabilities. Lead and facilitate requirements-gathering sessions with stakeholders. Translate business requirements into detailed functional and non-functional specifications. Develop and maintain business requirement documents, process flows, and use cases. Support Agile ceremonies including sprint planning, backlog grooming, and retrospectives. Create and manage Jira stories and tasks, ensuring traceability to business objectives. Conduct gap analysis and impact assessments for proposed changes. Collaborate with QA teams to define test plans and support UAT activities. Analyze and document system integrations within the insurance ecosystem. Monitor and evaluate implemented solutions to ensure they meet business needs. Provide post-implementation support and continuous improvement recommendations. Mentor entry level analysts and contribute to best practices in business analysis.
We are seeking a Help Desk Manager to join our team. This role involves managing IT support services, ensuring the smooth operation of our Microsoft 365 system, and troubleshooting hardware and software issues. The Help Desk Manager will also be responsible for managing network configurations, enhancing email security, and supporting hardware installations.<br><br>Responsibilities:<br><br>• Manage the delivery of Level 2/3 helpdesk support for Windows, macOS, and mobile devices to ensure timely resolution of issues.<br>• Administer and configure Exchange Online, SharePoint, Teams, and security policies within Microsoft 365.<br>• Oversee network settings including DNS, DHCP, VLANs, VPNs, and firewall configurations.<br>• Implement and manage email security measures such as SPF, DKIM, and DMARC for reliable email delivery.<br>• Utilize Microsoft Intune for device provisioning and policy enforcement.<br>• Troubleshoot hardware and software issues involving PCs, laptops, printers, and software installations.<br>• Foster client relationships by providing detail oriented, friendly support and training.<br>• Maintain detailed service tickets and IT documentation using ITSM tools.<br>• Assist with IT projects, including hardware installations, network setups, software migrations, and cloud deployments.<br>• Proactively identify and resolve potential IT problems before they escalate.
We are looking for an IT & Business Systems Analyst to join our team in Oyster Bay, New York. In this role, you will play a key part in bridging technology and business needs by optimizing systems, improving workflows, and supporting IT operations. The ideal candidate will have a strong background in business analysis, system coordination, and technical problem-solving.<br><br>Responsibilities:<br>• Collaborate with stakeholders to identify, analyze, and document requirements for software projects and system enhancements.<br>• Manage and enhance the Kace ticketing system, focusing on workflow optimization and reporting.<br>• Assess and recommend technology solutions in collaboration with the IT Manager and external vendors.<br>• Coordinate system implementations, lead user training sessions, and create comprehensive documentation to support users.<br>• Partner with the Manufacturing Process Analyst to align IT strategies with operational workflows.<br>• Develop and maintain standardized IT processes, ensuring clear communication and efficient workflows across teams.<br>• Oversee the management and organization of SharePoint content and structure to improve usability.<br>• Identify opportunities for automation using Microsoft tools and third-party applications, and implement solutions.<br>• Work with external vendors to enhance website content management systems.<br>• Provide backup support for desktop and end-user IT-related issues to ensure seamless operations.
We are looking for an IT Support Technician to provide comprehensive technical support across multiple locations in Feasterville Trevose, Pennsylvania. This role involves troubleshooting and maintaining IT systems both remotely and on-site, ensuring seamless operations in a Microsoft Windows-based environment. The successful candidate will travel to various sites to address technical challenges and provide effective solutions.<br><br>Responsibilities:<br>• Provide remote and on-site technical support for IT systems across multiple locations.<br>• Diagnose and resolve hardware, software, and network issues in a Microsoft Windows environment.<br>• Travel to various sites to perform hands-on troubleshooting and system maintenance.<br>• Install, configure, and maintain desktop hardware, including imaging and workstation setup.<br>• Manage user accounts and permissions through Active Directory.<br>• Ensure network connectivity and resolve issues related to network components.<br>• Support wireless systems, with experience in Ruckus being a plus.<br>• Deliver exceptional customer service by addressing technical concerns promptly and effectively.<br>• Document technical issues and resolutions to maintain accurate records.<br>• Collaborate with team members and other departments to implement IT solutions.
We are looking for a skilled Analyst, IT Systems to join our team in New York City, New York. In this role, you will provide essential technical support, manage IT systems, and assist in onboarding and training employees. This position offers a dynamic opportunity to contribute to system optimization and user experience improvement.<br><br>Responsibilities:<br>• Monitor and manage support requests, ensuring accurate documentation and timely resolutions.<br>• Deliver first-line technical assistance for Windows and Mac systems, including peripheral devices.<br>• Investigate and resolve issues related to Microsoft 365 applications, such as Outlook, Teams, SharePoint, and OneDrive, as well as Azure services.<br>• Execute IT offboarding procedures in adherence to established guidelines.<br>• Facilitate introductory systems training sessions for new employees to ensure seamless onboarding.<br>• Set up and deploy hardware and software for new hires using standardized protocols.<br>• Maintain and configure computer equipment and software installations to meet organizational standards.<br>• Research emerging tools and features to enhance IT services and share insights with the team.<br>• Create and distribute user guides and technology tips to support staff.<br>• Ensure systems are regularly updated and align with company policies.
