We are looking for a detail-oriented Medical Scheduler to join our team in Monroe Township, New Jersey. In this Contract-to-permanent position, you will play a vital role in ensuring the seamless scheduling of patient appointments while maintaining high standards of accuracy and professionalism. This opportunity is ideal for someone who thrives in a fast-paced healthcare environment and is committed to delivering excellent service.<br><br>Responsibilities:<br>• Respond promptly to inbound calls and assist patients with scheduling needs.<br>• Coordinate and confirm appointments with patients, ensuring accuracy and clarity.<br>• Reach out to patients to provide updates or obtain additional information as needed.<br>• Utilize electronic medical record (EMR) systems, including Centricity Business, to manage patient data and scheduling.<br>• Maintain organized records of patient interactions and appointment details.<br>• Collaborate with healthcare staff to address scheduling conflicts or special requirements.<br>• Ensure compliance with healthcare regulations and patient confidentiality standards.<br>• Identify opportunities to improve scheduling efficiency and patient satisfaction.<br>• Provide exceptional customer service by addressing inquiries and resolving concerns.
<p>A respected <strong>healthcare organization</strong> located in <strong>New Haven, Connecticut</strong>, is seeking a detail-oriented <strong>Medical Scheduler</strong> to join their administrative team. The ideal candidate will play a pivotal role in coordinating patient appointments, managing scheduling systems, and ensuring seamless communication between patients and providers. This is an excellent opportunity for someone with strong organizational skills and a commitment to patient-centered care.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Appointment Scheduling:</strong></li><li>Coordinate and schedule patient appointments using electronic health record (EHR) systems.</li><li>Optimize schedules to ensure patient access while balancing provider availability.</li><li>Respond to appointment inquiries via phone and email, addressing patient needs promptly.</li><li><strong>Communication & Patient Support:</strong></li><li>Serve as the primary point of contact for patients regarding appointment confirmations or changes.</li><li>Provide clear instructions to patients about required documentation or preparations prior to visits.</li><li>Communicate effectively with providers and other departments to manage schedule adjustments.</li><li><strong>Recordkeeping & Data Management:</strong></li><li>Maintain accurate scheduling records in compliance with organizational standards and HIPAA regulations.</li><li>Update appointment details or patient information in the system when necessary.</li><li>Generate daily and weekly scheduling reports for administrative review.</li><li><strong>Problem Solving:</strong></li><li>Identify and resolve scheduling conflicts or errors promptly to avoid disruptions.</li><li>Assist with follow-up calls or rescheduling for any canceled or missed appointments.</li><li><strong>Process Improvement:</strong></li><li>Participate in continuous improvement initiatives to streamline scheduling workflows.</li><li>Proactively suggest changes for greater office efficiency and improved patient experiences.</li></ul>
<p>We are looking for an organized and personable Medical Receptionist to join our team in Lagrangeville, New York. This is a Contract-to-Permanent position, offering a great opportunity to grow within a dynamic healthcare environment. The ideal candidate will play a crucial role in ensuring smooth operations and delivering excellent service to patients.</p><p><br></p><p>Responsibilities:</p><p>• Manage patient scheduling efficiently, coordinating appointments and follow-ups.</p><p>• Greet and check in patients, ensuring all necessary documentation is completed.</p><p>• Answer phones and respond to inquiries with professionalism and accuracy.</p><p>• Maintain organized records of patient information and ensure data confidentiality.</p><p>• Provide support to medical staff by preparing documents and updating schedules.</p><p>• Handle general receptionist duties, including managing the front desk and directing visitors.</p><p>• Assist in resolving patient concerns and inquiries promptly and effectively.</p><p>• Ensure the waiting area is clean, welcoming, and properly stocked with necessary materials.</p>
<p>Are you an organized, personable, and proactive individual looking to make a difference in patient care? We are seeking a <strong>Medical Front Desk Specialist</strong> to join our healthcare team and provide outstanding service to patients, staff, and providers.</p><p>As the first point of contact for patients, the role requires strong customer service skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment. If you are bilingual and have a knack for creating smooth experiences for people, we want to hear from you!</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li><strong>Patient Check-In/Check-Out:</strong> Greet patients warmly upon arrival, maintain accurate registration details, and manage documentation for check-out procedures.</li><li><strong>Insurance Verification:</strong> Verify patient insurance benefits and handle all related inquiries for accurate processing.</li><li><strong>Appointment Scheduling:</strong> Coordinate patient scheduling, manage cancellations/rescheduling, and assist with appointment reminders.</li><li><strong>Receptionist Duties:</strong> Answer phones promptly, handle inquiries professionally, and triage calls as needed.</li><li><strong>Document Management:</strong> Fax, scan, and file medical records effectively while maintaining patient information confidentiality (Source: HIPAA standards).</li><li><strong>Copay Collection:</strong> Process patient payments and provide receipts for financial transactions accurately.</li><li><strong>Greeting Patients and Providers:</strong> Provide welcoming and attentive support to all visitors, ensuring a positive experience.</li></ul><p><br></p><p><strong>Qualifications:</strong></p><ul><li>High school diploma or equivalent required; additional education in healthcare or administration is a plus.</li><li>Previous experience in a medical front office or similar healthcare setting preferred.</li><li>Proficiency in using medical scheduling software and Microsoft Office (Word, Excel, and Outlook).</li><li>Bilingual (English and [Specify Second Language]), with strong communication and interpersonal skills.</li><li>Familiarity with insurance verification processes and billing procedures is highly desirable.</li><li>Ability to multitask and remain calm under pressure in a busy healthcare environment.</li></ul><p><br></p>
