<p>We are looking for a recent college graduate with a Bachelor's Degree in Accounting or Finance in Middlesex County, NJ. In this entry level Accountant role, you will be responsible for AP, AR, journal entries, bank reconciliations, and more. If you are looking to start your career with an amazing company, this might be the opportunity for you! </p><p><br></p><p>Responsibilities:</p><p>• Process accounts payable invoices accurately and efficiently.</p><p>• Process accounts receivable transactions, including generating and distributing invoices.</p><p>• Prepare check requests and compile necessary supporting documentation for vendor payments.</p><p>• Manage vendor reconciliations to maintain accurate financial records.</p><p>• Conduct bank reconciliations to maintain up-to-date financial records.</p><p>• Assist with month-end closing activities, including account reconciliations and financial reporting.</p>
<p><strong>Summary</strong></p><p>The Business Intelligence Analyst (Entry Level) supports the Business Intelligence & Data team by understanding and writing data queries, building visualizations, and working with end users to obtain clear and concise report requirements. The candidate should have familiarity with data models/relationships and strong analytical skills with great attention to detail. Eagerness to learn the business is a must. </p><p><strong> </strong></p><p><strong>Key Responsibilities</strong></p><ul><li>Assist in developing, maintaining, and enhancing dashboards and reports using BI tools </li><li>Extract, transform, and load (ETL) data from various sources into BI tools and databases </li><li>Perform data validation, reconciliation, and quality checks across multiple data sources</li><li>Translate business requirements into technical reporting specifications</li><li>Document data sources, transformations, metrics definitions, and report logic</li><li>Collaborate with BI & Data team and business stakeholders to produce impactful reports</li></ul><p><br></p>
<p>We are looking for a Collections Specialist in Middlesex County, NJ area. As a Collections Specialist, you will be responsible for accounts receivable tasks, chargebacks, processing payments, managing aging reports, and more. This position is fully onsite. </p><p><br></p><p>Responsibilities: </p><p>• Process accounts receivable transactions, including generating and distributing invoices.</p><p>• Investigate, manage, and resolve customer chargebacks.</p><p>• Monitor and manage aging reports to prioritize past-due accounts</p><p>• Handle billing activities and ensure timely issuance of AR invoices to customers.</p><p>• Address customer inquiries and provide assistance with billing and payment-related concerns.</p><p>• Support invoice processing to ensure compliance and accuracy.</p><p>• Assist in maintaining accurate records of vendor contracts and transactions.</p>
This position is responsible for tracking, recording, and managing funds for individuals receiving services through a nonprofit organization. Many of these individuals receive government benefits and personal allowances, and this role ensures funds are accurately recorded, safeguarded, and distributed according to established policies. This is a detail-oriented, process-driven role suited for someone who values structure, accuracy, and consistency. The position is fully onsite and will begin as a contract assignment with the intent to convert to permanent. <br> What You’ll Be Doing (Day-to-Day) Record and track incoming payments from sources such as Social Security (SSA), SSI, HRA, and self-pay individuals Maintain individual fund accounts, ensuring all deposits, withdrawals, and balances are accurate Prepare and issue personal allowance checks based on approved schedules Track and manage special-purpose funds, including burial accounts and food benefit programs Perform monthly reconciliations to ensure internal records align with bank activity Prepare Excel-based reports for internal accounting use Generate and distribute monthly account summaries to appropriate internal teams Prepare vouchers and supporting documentation as requested Maintain strict confidentiality at all times
We are looking for an Entry Level Accountant to join our team in New York, New York. This is a Contract position with the potential for long-term employment, offering an excellent opportunity for growth within the accounting field. The ideal candidate will have a keen eye for detail and a solid foundation in financial processes, playing a vital role in maintaining accurate and efficient accounting operations.<br><br>Responsibilities:<br>• Accurately input invoices into QuickBooks to ensure timely payment processing.<br>• Verify invoice amounts and issue payments to the appropriate recipients.<br>• Conduct bank reconciliations to maintain accurate financial records.<br>• Prepare detailed expense reports and monitor expenditures.<br>• Collaborate with team members to resolve discrepancies and streamline accounting procedures.
We are looking for a motivated entry-level accountant to join our team in Parsippany, New Jersey. This position offers an excellent opportunity to gain hands-on experience in accounts payable processes and SAP systems while contributing to the success of a leading organization in the energy and natural resources industry. This is a long-term contract role, ideal for individuals seeking to build their career in accounting.<br><br>Responsibilities:<br>• Process and manage accounts payable transactions with precision and accuracy.<br>• Utilize SAP systems to handle financial data and ensure compliance with company standards.<br>• Assist in reconciling vendor accounts and resolving discrepancies in a timely manner.<br>• Support the preparation of financial reports and documentation for internal use.<br>• Maintain organized records of invoices and payments to streamline auditing processes.<br>• Collaborate with team members to improve workflow efficiency and address operational challenges.<br>• Ensure adherence to company policies and procedures in all accounting tasks.<br>• Participate in team meetings to discuss progress and identify areas for improvement.<br>• Provide general administrative support related to accounting functions as needed.
<p>We are looking for an Entry Level Accountant to join our team in Budd Lake, New Jersey. This is a long-term contract position, providing an excellent opportunity for individuals eager to gain hands-on experience in accounting operations. The role will focus on accounts receivable, collections, and billing tasks while requiring attention to detail and proficiency in Excel.</p><p><br></p><p>Responsibilities:</p><p>• Manage accounts receivable processes, ensuring timely and accurate invoicing.</p><p>• Handle collections activities, including communication with clients to resolve outstanding payments.</p><p>• Perform billing operations, verifying accuracy and completeness of financial data.</p><p>• Utilize advanced Excel functions, such as V-lookups and pivot tables, to organize and analyze data.</p><p>• Maintain a high volume of data entry with precision and efficiency.</p><p>• Provide exceptional customer service by addressing inquiries and resolving account-related concerns.</p><p>• Transfer data accurately between software systems as needed.</p><p>• Collaborate with team members to ensure seamless accounting operations.</p><p>• Review financial records to identify discrepancies and ensure compliance with company policies.</p>
Join our team as a Business Intelligence Software Engineer and help design, build, and maintain innovative reporting and data-driven applications that power field operations, business units, and customer solutions. This is a hands-on coding role that requires strong technical judgment and collaboration with cross-functional teams. You’ll manage the entire development lifecycle, ensuring solutions are scalable, reliable, and aligned with business priorities. Key Responsibilities: Lead the Software Development Lifecycle (SDLC): Oversee all phases of BI application development, from concept through deployment and support. Hands-on Development: Build and maintain applications using Python (PySpark), SQL, and TypeScript/JavaScript. Technical Strategy & Architecture: Apply best practices for design, performance, and scalability. Quality Assurance: Establish testing frameworks, conduct code reviews, and maintain bug-tracking processes. Continuous Improvement: Identify and implement tools and methodologies to streamline development and increase system reliability. Collaboration: Work with internal stakeholders, data scientists, analysts, and operations teams to translate business needs into software solutions. Support & Maintenance: Provide ongoing support for newly developed applications, ensuring smooth integration with existing systems.
A Senior Accountant plays a pivotal role in managing an organization's financial health, ensuring accuracy in financial reporting, and providing critical insights that drive strategic decision-making. This role is ideal for experienced accounting professionals who possess a strong understanding of accounting principles, advanced technical skills, and the ability to lead or mentor team members. Responsibilities: Financial Reporting: Prepare and maintain accurate financial statements, ensuring compliance with Generally Accepted Accounting Principles (GAAP), International Financial Reporting Standards (IFRS), or other relevant accounting standards. Assist in month-end, quarter-end, and year-end closings, including journal entries and reconciliations Analyze financial results and variances, providing summaries and recommendations to management. Accounting Operations: Oversee accounts payable (AP), accounts receivable (AR), payroll, and general ledger functions. Ensure proper documentation and management of financial transactions and records. Manage bank reconciliations and intercompany accounts. Compliance & Audit: Ensure adherence to tax and regulatory requirements. Coordinate with external auditors during audits and provide financial data as required Process Improvement: Identify process inefficiencies and recommend changes to enhance accuracy and efficiency. Collaborate with IT and cross-functional teams to improve or implement ERP systems and automation tools. Mentorship & Leadership: Provide guidance and training to entry level accountants or staff as needed. Act as a point of contact between the accounting team and upper levels of management.
<p>Our client is looking for an experienced Accounting Manager to join their team in the Princeton, New Jersey area. This role is ideal for a detail-oriented individual with strong expertise in financial advising, technical accounting, and team leadership. The position offers opportunities to work closely with clients, provide strategic guidance, and mentor entry-level staff while ensuring the delivery of high-quality services.</p><p><br></p><p>Salary is 120,000 - 140,000.</p><p><br></p><p>Benefits include medical, dental, vision insurance, 401k match, and paid training.</p><p><br></p><p>Responsibilities:</p><p>• Offer strategic advice on accounting, tax, and financial reporting matters tailored to client needs.</p><p>• Develop and implement financial strategies to enhance client performance and profitability.</p><p>• Manage client relationships, ensuring consistent communication and trust-building.</p><p>• Assist clients with financial transactions, including mergers and acquisitions, funding, and due diligence.</p><p>• Stay informed on evolving accounting standards, regulations, and industry software to provide accurate guidance.</p><p>• Conduct in-depth research to resolve complex accounting and tax issues.</p><p>• Lead and oversee client engagements, ensuring timely and accurate project completion.</p><p>• Manage budgets and timelines for engagements, keeping stakeholders informed throughout the process.</p><p>• Identify potential business opportunities and deliver compelling proposals to prospective clients.</p><p>• Mentor and guide entry-level team members, fostering a collaborative and high-performing environment.</p>
<p>This <strong>entry-level</strong> role supports operational activities across various enterprise systems related to <strong>manufacturing, supply chain, finance, and commercial operations</strong>. The analyst will collaborate with both technical and business teams to resolve issues, assist with system enhancements, and support integration efforts. This position offers an excellent opportunity to gain <strong>broad exposure to enterprise IT systems</strong> within a multinational organization.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Support daily operations of enterprise applications, integrations, and data workflows</li><li>Troubleshoot and resolve system or data-related issues with internal and external stakeholders</li><li>Execute configuration updates, system checks, and user-requested changes under guidance</li><li>Assist with onboarding processes for partners, users, or data feeds</li><li>Participate in testing and validation of system updates and project rollouts</li><li>Create and maintain documentation for standard operating procedures and user support</li><li>Monitor system dependencies including certificates, file transfers, and scheduled tasks</li><li>Collaborate with global IT and business teams to ensure application reliability</li><li>Comply with internal controls, data governance standards, and regulatory requirements (e.g., SOX, GDPR)</li></ul><p><br></p>
<p>One of New York's leading Plaintiffs' Personal Injury Law Firms is seeking multiple <strong>entry-level, legal assistants </strong>to join their growing team. This is a great opportunity to gain hands-on experience in a prestigious law firm. Job duties include answering phone calls, performing client intake, data entry, and maintaining electronic case files. <strong><em>Candidates *must* have a college degree, be fluent in Spanish, highly organized, and personable. No prior law firm experience needed though that is a plus. </em></strong></p><p><br></p><p><strong>Role: </strong>Legal Assistant</p><p><strong>Location: </strong>Garden City, NY (Long Island)</p><p><strong>Schedule: </strong>M-F; 9:30am - 6:00pm; Fully in-office</p><p><br></p>
We are looking for a highly skilled Senior Software Engineer to join our team on a contract basis in Brooklyn, New York. This role requires a detail-oriented individual with a strong background in Linux-based systems and embedded engineering. You will play a key part in developing and supporting advanced software solutions while leveraging your expertise in C++, .NET, and related technologies.<br><br>Responsibilities:<br>• Serve as a Subject Matter Expert for Linux-based system development and deployment.<br>• Design, develop, and maintain embedded software solutions for a variety of projects.<br>• Utilize your expertise in C++ and firmware development to create high-quality applications.<br>• Collaborate with cross-functional teams to ensure seamless integration of software components.<br>• Provide technical guidance and mentorship to entry-level engineers and team members.<br>• Troubleshoot and resolve complex technical issues in Linux environments.<br>• Apply knowledge of electronics and embedded system design to enhance performance and reliability.<br>• Contribute to the development of innovative solutions using React.js and JavaScript.<br>• Ensure adherence to best practices and coding standards throughout the development process.<br>• Support projects with a focus on financial industry requirements, if applicable.
Design, build, and maintain scalable test automation frameworks using tools such as Playwright, Appium, Selenium, Cypress, and others. Collaborate with cross-functional teams to define test strategies and ensure comprehensive test coverage. Develop and maintain automated test scripts in Java, JavaScript, and C#. Integrate automated tests into CI/CD pipelines to support continuous delivery. Analyze test results, identify root causes, and drive resolution of issues. Mentor and support entry level engineers, fostering a culture of continuous learning and improvement. Communicate effectively with stakeholders to report progress, risks, and quality metrics. Solid Manual testing skills. Ability to understand and articulate complicated requirements for test case creation.
Responsibilities: Act as a liaison between business stakeholders and technical teams to ensure alignment on business needs and system capabilities. Lead and facilitate requirements-gathering sessions with stakeholders. Translate business requirements into detailed functional and non-functional specifications. Develop and maintain business requirement documents, process flows, and use cases. Support Agile ceremonies including sprint planning, backlog grooming, and retrospectives. Create and manage Jira stories and tasks, ensuring traceability to business objectives. Conduct gap analysis and impact assessments for proposed changes. Collaborate with QA teams to define test plans and support UAT activities. Analyze and document system integrations within the insurance ecosystem. Monitor and evaluate implemented solutions to ensure they meet business needs. Provide post-implementation support and continuous improvement recommendations. Mentor entry level analysts and contribute to best practices in business analysis.
<p>We are looking for a highly skilled and detail-oriented Senior Accountant to join our team in Melville, New York. In this role, you will manage financial reporting and accounting functions for high-net-worth clients, ensuring accuracy and compliance. The ideal candidate is proactive, possesses strong attention to detail, has expertise in QuickBooks, and is committed to delivering exceptional client service.</p><p><br></p><p>Responsibilities:</p><p>• Manage and execute all accounting tasks to accurately report the financial position of select high-net-worth clients.</p><p>• Oversee the bill payment process, ensuring timely and accurate transactions.</p><p>• Handle accounts payable operations, including vendor management, invoice review, and preparing wire transfers for approval.</p><p>• Develop and maintain cash flow plans, including budgeting and forecasting, tailored to clients' financial needs.</p><p>• Prepare and meticulously review financial reports and analyses to ensure accuracy and timeliness.</p><p>• Conduct ad hoc financial analyses and complete special projects as required.</p><p>• Administer household payroll for clients, ensuring compliance and accuracy.</p><p>• Train and supervise entry-level staff to uphold high standards in maintaining financial records.</p><p>• Foster strong working relationships with internal service teams to streamline operations and communication.</p>
We are looking for an experienced HR Recruiter to join our team in Flemington, New Jersey. This contract position offers the opportunity to manage the full-cycle recruitment process while ensuring the selection of top talent to meet organizational needs. The ideal candidate will bring expertise in sourcing, screening, and onboarding, along with a passion for creating seamless hiring experiences.<br><br>Responsibilities:<br>• Manage job postings and candidate applications within the Applicant Tracking System.<br>• Develop and execute creative sourcing strategies to attract high-quality candidates while reducing time-to-fill and hiring costs.<br>• Screen and interview candidates for a variety of roles, including entry-level, detail-oriented, leadership, clinical, and technical positions.<br>• Coordinate job offers, ensuring timely communication of salary, benefits, and other employment details.<br>• Conduct thorough reference checks, employment verifications, and background screenings before candidates start.<br>• Verify licenses and certifications through primary source checks where applicable.<br>• Prepare and process offer letters and new employee documentation in compliance with organizational standards.<br>• Audit personnel files to ensure accuracy and completeness.<br>• Support HR initiatives such as the Shadowing Program and assist with New Employee Orientation as needed.<br>• Undertake special projects and provide additional support to the HR Business Partners.
<p>We are seeking detail-oriented and analytical Entry Level Financial Data Analysts to support large-scale financial data and communications review initiatives. This role involves analyzing, annotating, and interpreting structured and unstructured financial data—including written and voice-based communications—to help build and enhance advanced data models and monitoring systems.</p><p><br></p><p>This position is ideal for recent graduates with strong academic backgrounds in finance-related disciplines who are interested in financial markets, data analysis, and emerging financial technologies.</p><p><br></p><p>Key Responsibilities</p><ul><li>Review, classify, and annotate financial communications to accurately identify transaction intent and key financial details.</li><li>Analyze written and voice-based financial content to extract structured insights from unstructured data.</li><li>Transcribe and annotate recorded communications with a high degree of accuracy.</li><li>Evaluate financial transactions and instruments, including options, swaps, forwards, and other derivatives.</li><li>Identify financial, trading, or compliance-related elements within communications and datasets.</li><li>Support the development and validation of high-quality training datasets for automated data extraction and monitoring systems.</li><li>Perform detailed quality checks to ensure data integrity, consistency, and accuracy.</li><li>Utilize Microsoft Excel (pivot tables, VLOOKUP/XLOOKUP, formulas) to organize, analyze, and report findings.</li><li>Maintain productivity and precision in a deadline-driven, remote work environment.</li></ul>
We are looking for an experienced Applications Architect to join our team in Edison, New Jersey. This Contract to permanent position involves designing, implementing, and optimizing Amazon Connect solutions while collaborating with cross-functional teams to ensure seamless integration and performance. The ideal candidate will bring a strong technical background and leadership skills to guide projects from conception to deployment.<br><br>Responsibilities:<br>• Design comprehensive Amazon Connect solutions, ensuring seamless integration with internal services and external systems.<br>• Collaborate with stakeholders such as business analysts and product managers to align technical designs with business requirements.<br>• Establish best practices, standards, and guidelines for the architecture of Amazon Connect systems.<br>• Diagnose and resolve complex technical issues during development, deployment, and production phases.<br>• Provide mentorship to entry level architects and engineers, fostering growth in Amazon Connect expertise.<br>• Develop APIs and support telephony integration to enhance system functionality.<br>• Incorporate speech recognition technologies into architectural designs to improve user experience.<br>• Ensure solutions adhere to cloud architecture principles and align with organizational objectives.<br>• Participate in regular reviews to assess system performance and identify areas for improvement.
We are looking for an accomplished Attorney with a focus on commercial litigation and corporate law to join our team in Pennington, New Jersey. This position offers the chance to work closely with senior leadership and contribute to high-impact legal matters, combining courtroom advocacy with corporate advisory responsibilities. If you are an experienced, detail oriented individual with a strong track record of success, we invite you to apply and grow within our collaborative and client-focused environment.<br><br>Responsibilities:<br>• Handle a caseload requiring approximately 1800 billable hours annually, ensuring high-quality work and adherence to deadlines.<br>• Lead and contribute to commercial litigation matters, representing approximately 40% of the workload.<br>• Manage corporate law assignments, including contract review, transactions, and compliance efforts, making up about 60% of your responsibilities.<br>• Provide strategic legal counsel to business clients, showcasing strong analytical and communication skills.<br>• Collaborate effectively with colleagues, clients, and stakeholders to achieve favorable outcomes.<br>• Mentor entry level attorneys and foster a culture of knowledge-sharing and detail oriented growth within the team.<br>• Represent clients in courtroom settings, demonstrating excellent advocacy skills.<br>• Ensure thorough preparation for all cases, including research, drafting, and client consultation.<br>• Uphold a commitment to detail oriented integrity and client-focused service.<br>• Contribute to the firm’s growth by maintaining strong client relationships and identifying new business opportunities.
<p>We are looking for a highly organized and detail-oriented Bookkeeper to join our team in Jersey City, New Jersey. In this position, you will play a critical role in maintaining accurate financial records and ensuring the smooth operation of our accounting processes. This is an excellent opportunity for someone with a strong background in bookkeeping and a passion for precision.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement an efficient system for recording financial transactions, including creating a chart of accounts and establishing bookkeeping policies.</p><p>• Verify, allocate, and post transactions to maintain accurate account records.</p><p>• Reconcile account entries to ensure balanced and error-free accounts.</p><p>• Manage and maintain the general ledger to uphold financial accuracy.</p><p>• Organize and preserve historical financial records by systematically filing documents.</p><p>• Generate financial reports by gathering, analyzing, and summarizing account data.</p><p>• Perform bank reconciliations to ensure consistency between statements and records.</p><p>• Support month-end closing activities by preparing and reviewing necessary documentation.</p><p>• Assist with payroll processing to ensure timely and accurate payments.</p>
<p>Our client is a preeminent national law firm. They are seeking to add a Trusts and Estates Legal Assistant to their team. </p><p><br></p><p>About the Role</p><p><br></p><p>The Legal Assistant provides high-level administrative and client support to attorneys in a Trusts & Estates practice. This role requires strong knowledge of trusts and estates procedures, court and agency filings, and compliance requirements. The Legal Assistant plays a key role in client service, matter management, and ensuring attorneys are supported efficiently and proactively.</p><p><br></p><p>Key Responsibilities</p><p><br></p><p>Provide comprehensive administrative support to multiple attorneys</p><p><br></p><p>Prepare, edit, proofread, and format legal documents</p><p><br></p><p>Manage electronic and paper files in accordance with firm protocols</p><p><br></p><p>Assist with court and agency filings</p><p><br></p><p>Support billing, time entry, and month-end closing processes</p><p><br></p><p>Handle client and matter intake, including engagement letters</p><p><br></p><p>Coordinate with internal teams to meet deadlines and client needs</p><p><br></p><p>Maintain trust account information and assist with trust operations</p><p><br></p><p>Serve as Notary Public and witness document signings as needed</p><p><br></p>
We are looking for a meticulous and detail-oriented Senior Financial Analyst to join our team in New York, New York. In this role, you will focus on customs analysis and international trade compliance, ensuring accurate adherence to regulations and optimizing duty mitigation opportunities. This is a long-term contract position offering stability and an engaging environment for professionals passionate about data analysis and global trade processes.<br><br>Responsibilities:<br>• Evaluate and extract bills of materials to assess eligibility for free trade agreements.<br>• Apply specific rules to determine qualification status for free trade agreements.<br>• Ensure compliance by following established internal procedures governing trade agreement analysis.<br>• Collaborate with supply chain teams to request necessary certificates from suppliers.<br>• Review and verify certificates provided by suppliers for accuracy and compliance.<br>• Examine historical customs broker entry data to identify opportunities for post-entry claims.<br>• Assist in filing post-entry claims, including reconciliation, post-summary corrections, and duty drawback.<br>• Support additional duty mitigation programs as required to enhance cost efficiency.<br>• Prepare datasets and analyze information to ensure compliance with customs regulations.<br>• Coordinate effectively with stakeholders to streamline processes and maintain regulatory standards.
<p>We are looking for a detail-oriented PART TIME (5 hours a day Mon-Fri) Administrative Assistant to support daily office operations in Princeton, New Jersey. This is a long-term contract position ideal for someone with strong organizational skills and the ability to manage multiple tasks efficiently. The role involves working collaboratively to ensure smooth administrative workflows and maintaining a high standard in all interactions. This role is in office. </p><p><br></p><p>Responsibilities:</p><p>• Provide general administrative support, including scheduling meetings, managing calendars, and coordinating office activities.</p><p>• Answer and direct incoming calls, ensuring prompt and attentive communication.</p><p>• Perform data entry tasks with accuracy to maintain updated records and documentation.</p><p>• Handle receptionist duties, such as greeting visitors and managing inquiries.</p><p>• Prepare and process expense reports and reimbursement requests in a timely manner.</p><p>• Utilize Microsoft SharePoint to organize and share documents effectively.</p><p>• Maintain office supplies inventory and coordinate procurement as needed.</p><p>• Assist in creating and formatting documents for presentations and reports.</p><p>• Collaborate with team members to ensure smooth execution of administrative tasks.</p>
<p>A nationally recognized company with multiple locations in Ocean and Monmouth Counties is seeking a dynamic, personable, and results-driven General Manager to lead day-to-day spa operations. This role is ideal for a hands-on leader who thrives in a fast-paced, customer-focused environment and is passionate about developing teams, driving sales, and delivering exceptional guest experiences. The General Manager serves as a key partner to the Spa Owners, acting as a mentor and role model to staff while ensuring operational excellence, strong sales performance, and a welcoming spa environment.</p><p><br></p><p>Salary is 60,000 - 75,000</p><p><br></p><p>Benefits include medical, dental, and vision insurance, 401k, PTO, employee discounts, flexible scheduling, and annual employee appreciation outings and events.</p><p><br></p><p> Leadership & Team Management</p><ul><li>Serve as the direct supervisor.</li><li>Recruit, hire, train, schedule, and conduct performance review.</li><li>Oversee ongoing staff training, coaching, documentation, and team meetings.</li><li>Handle scheduling conflicts, call-outs, payroll-related disputes, and employee documentation.</li><li>Inspire a high-performance culture by leading by example.</li></ul><p>Sales & Business Performance</p><ul><li>Drive membership and gift card sales, meeting and exceeding individual and team goals.</li><li>Create, communicate, and help implement sales goals and promotions.</li><li>Motivate service providers to grow sales and maximize performance.</li><li>Analyze and optimize the daily appointment book to maximize revenue.</li><li>Communicate service offerings and promotions to clients.</li></ul><p>Customer Experience</p><ul><li>Deliver and model exceptional customer service to all guests and members.</li><li>Oversee and resolve all customer service challenges and conflicts.</li><li>Monitor client surveys and ensure feedback is communicated constructively to staff.</li></ul><p>Operations & Administration</p><ul><li>Oversee daily spa operations, ensuring smooth workflows and high standards.</li><li>Schedule and confirm appointments; balance and manage the daily booking schedule.</li><li>Maintain spa cleanliness and uphold brand and store standards throughout the facility.</li><li>Manage inventory, including ordering service supplies and equipment and performing routine counts.</li><li>Complete administrative tasks, computer data entry, and reporting as needed.</li><li>Support and oversee staff training programs and professional development initiatives.</li><li>Participate in company training programs, conferences, and ongoing development opportunities.</li></ul><p>Marketing & Community Engagement</p><ul><li>Manage and support social media responsibilities.</li><li>Participate in community outreach initiatives (approximately four per year).</li><li>Support brand presence and engagement within the local community.</li></ul>
