We are looking for an experienced AI/Data Governance Analyst to lead and implement enterprise-wide data management strategies. This role requires strong leadership and technical expertise to ensure data governance frameworks, data quality standards, and metadata practices are effectively deployed and maintained. As a vital part of the team, you will collaborate closely with business and technology stakeholders to drive data compliance and deliver trusted, high-quality data solutions. This is a long-term contract position based in New York, New York.<br><br>Responsibilities:<br>• Develop and execute comprehensive data management strategies, including governance, quality, and metadata initiatives.<br>• Establish and refine policies, standards, and frameworks to support data governance across the organization.<br>• Lead the implementation of data quality management processes, including rule definition, monitoring, and issue resolution.<br>• Partner with cross-functional teams to align data management efforts with organizational goals.<br>• Select and optimize tools and platforms for data governance and quality management.<br>• Serve as a thought leader to influence executives and stakeholders on prioritizing data as a strategic asset.<br>• Mentor and guide less experienced team members and data stewards to enhance team capabilities.<br>• Monitor and evaluate key performance indicators (KPIs) to measure the effectiveness of governance strategies and data quality.<br>• Ensure compliance with data regulations and support operational requirements within the business context.<br>• Drive adoption and continuous improvement of master data management practices.
<p>We are a technology-driven organization building advanced, hardware-integrated software platforms used by customers in real-world environments. Our products combine data capture, analytics, and intuitive user interfaces to deliver reliable, high-impact solutions at scale.</p><p> </p><p>We’re hiring a <strong>Software Quality Assurance Engineer</strong> to join our team. This dual-focused role is responsible for fully automating the software testing suite while improving the operational efficiency of applications deployed in the field. The ideal candidate bridges quality assurance and technical support, with a strong emphasis on automation, diagnostics, and continuous improvement.</p><p> </p><p><strong><u>Key Responsibilities</u></strong></p><p> </p><p><strong>I. Software Quality & Automation Framework Development</strong></p><ul><li>Design, build, and maintain robust, scalable test automation frameworks.</li><li>Develop and execute automated UI and API tests using tools such as Selenium WebDriver and Postman.</li><li>Participate in software release cycles, performing validation and providing technical feedback to engineering teams.</li></ul><p><strong>II. Operational Efficiency & Tooling</strong></p><ul><li>Develop and maintain scripts (PowerShell, Bash) to automate system diagnostics, support tasks, and operational workflows.</li><li>Build lightweight internal tools to enhance diagnostic capabilities and streamline support processes (Python experience is a strong plus).</li><li>Document testing, automation, and support processes using tools such as Confluence, and manage workflows in Jira.</li></ul><p><strong>III. Technical Support & Cloud Operations</strong></p><ul><li>Resolve technical issues by providing timely, effective support via phone, email, and remote sessions, with a strong focus on Windows-based environments.</li><li>Use SQL and database expertise (including MySQL) to perform complex data queries and analysis while ensuring data integrity during troubleshooting.</li><li>Monitor and troubleshoot applications deployed in AWS environments, demonstrating foundational knowledge of EC2, S3, and CloudWatch.</li></ul><p> </p>
<p><strong>Business Intelligence Analyst</strong></p><p><br></p><p><strong>Location:</strong> Fully Remote (New Haven, CT)</p><p><strong>Employment Type:</strong> 3-Month Contract to Permanent</p><p><br></p><p><strong>Overview</strong></p><p>We are seeking an experienced Business Intelligence Analyst to support enterprise reporting, analytics, and data-driven decision-making. This role works closely with business and technical stakeholders to deliver insights that inform strategy, operations, and performance. The ideal candidate brings a strong analytical foundation, sound business judgment, and the ability to operate with minimal oversight in a dynamic environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Partner with business leaders and functional teams to translate high-level objectives into analytical and reporting solutions</li><li>Design, develop, and maintain dashboards, reports, and analytical models that support both strategic and operational decision-making</li><li>Interpret complex data sets to identify trends, risks, and opportunities across the organization</li><li>Provide guidance on data usage, definitions, and best practices to ensure consistency and reliability</li><li>Support data quality initiatives, validation efforts, and continuous improvement of reporting processes</li><li>Perform ad hoc analysis and provide executive-ready insights as business needs evolve</li><li>Communicate findings clearly and confidently to technical and non-technical audiences</li><li>Contribute to longer-term analytics and reporting roadmaps as needed</li></ul><p><br></p>
<p>Model Development & Maintenance</p><p> • Develop and maintain actuarial models and data-driven processes using Python, R, and SQL to support insurance pricing, reserving, and risk management.</p><p> • Implement and enhance month-end processes, rate change calculations, and ad-hoc analyses with a focus on completeness, accuracy, and consistency to ensure data is of the highest quality.</p><p> • Work with the Actuarial and Financial Planning and Analysis (FP& A) teams to automate and improve model performance using Python-based scripting and automation.</p><p> • Ensure accuracy, consistency, and efficiency of actuarial models and methodologies.</p><p> Traditional Actuarial Tasks</p><p> • Support reserving analysis to estimate unpaid claim liabilities primarily in partnership with internal and external actuaries.</p><p> • Develop and maintain loss development triangles and incurred but not reported (IBNR) calculations both based on financial and operational data (e.g., claims closing ratios).</p><p> • Support the development and validation of actuarial assumptions for pricing, reserving, and forecasting.</p><p> • Develop and regularly report on rate change calculations including bifurcation of exposure changes from pure rate by line of business.</p><p> Financial Modeling & Risk Assessment</p><p> • Conduct stress testing and scenario analysis to assess financial impacts.</p><p> • Develop, update, and maintain models for predictive analytics, profitability analysis, and business planning.</p><p> • Assist in forecasting financial performance and evaluating risk exposure.</p><p> </p><p> </p>
We are looking for an experienced Data Analyst to join our team on a long-term contract basis in New York City, New York. This role involves leveraging data to identify patterns, detect anomalies, and provide actionable insights to enhance decision-making processes. The ideal candidate will have strong analytical skills and expertise in fraud investigation and prevention.<br><br>Responsibilities:<br>• Analyze large datasets to uncover trends, anomalies, and patterns that indicate potential fraud.<br>• Develop and implement fraud detection strategies using advanced analytics and tools.<br>• Collaborate with cross-functional teams to enhance fraud prevention mechanisms and policies.<br>• Conduct thorough investigations into suspected fraudulent activities and provide detailed reports.<br>• Create visual representations of data findings to effectively communicate insights to stakeholders.<br>• Utilize anti-fraud techniques to mitigate risks and safeguard organizational assets.<br>• Maintain accurate and organized records of investigations and analytical processes.<br>• Monitor and evaluate the effectiveness of fraud prevention strategies and recommend improvements.<br>• Stay updated on industry trends and emerging technologies related to fraud analytics.<br>• Provide training and support to team members on fraud detection tools and methodologies.
<p><strong>Summary</strong></p><p>The Business Intelligence Analyst (Entry Level) supports the Business Intelligence & Data team by understanding and writing data queries, building visualizations, and working with end users to obtain clear and concise report requirements. The candidate should have familiarity with data models/relationships and strong analytical skills with great attention to detail. Eagerness to learn the business is a must. </p><p><strong> </strong></p><p><strong>Key Responsibilities</strong></p><ul><li>Assist in developing, maintaining, and enhancing dashboards and reports using BI tools </li><li>Extract, transform, and load (ETL) data from various sources into BI tools and databases </li><li>Perform data validation, reconciliation, and quality checks across multiple data sources</li><li>Translate business requirements into technical reporting specifications</li><li>Document data sources, transformations, metrics definitions, and report logic</li><li>Collaborate with BI & Data team and business stakeholders to produce impactful reports</li></ul><p><br></p>
Our client in the Bridgewater area is seeking an experienced Quality Assurance Director to join their team. • Salary Range: $130-175k • In office Monday-Friday • Strong experience with ISO 9001 • Experience within the manufacturing industry is required, and experience supporting architecture, engineering, or construction (AEC) environments is strongly preferred. <br> Benefits include medical, dental, vision insurance, 401k, and PTO. <br> Director of Quality Assurance Position Overview We are seeking an experienced Quality leader to develop, implement, and oversee company-wide quality systems and initiatives. This individual will be responsible for maintaining a robust Quality Management System (QMS), ensuring regulatory compliance, and driving continuous improvement across operations. Key Responsibilities • Lead the development, implementation, and maintenance of the company’s Quality Management System (QMS), ensuring alignment with ISO 9001 standards. • Oversee quality programs to ensure product and service excellence across all operational areas. • Drive continuous improvement initiatives through data analysis, root cause investigations, and corrective/preventative action plans. • Partner cross-functionally with engineering, operations, project management, and leadership teams to embed quality standards throughout the organization. • Lead internal and external audits, ensuring compliance with regulatory and certification requirements. • Monitor quality performance metrics and present findings and recommendations to executive leadership. • Ensure the organization remains current with industry standards, regulatory requirements, and best practices.
<p>The <strong>Controller</strong> will oversee all aspects of accounting operations, internal controls, cost accounting, and financial reporting. This leader will play a key role in improving efficiency, reducing costs, optimizing cash flow, and enhancing the company’s financial infrastructure. The ideal candidate has hands-on experience implementing new technologies, driving automation, reducing average days receivable, and leveraging AI tools to transform accounting workflows and decision-making.</p><p>This role is highly visible within the organization and will serve as a trusted advisor to senior management.</p><p> </p><p><strong>Key Responsibilities</strong></p><p><strong>Core Accounting & Financial Management</strong></p><ul><li>Oversee the monthly, quarterly, and annual close process, ensuring timely and accurate financial reporting in accordance with GAAP.</li><li>Manage internal controls, general ledger integrity, and audit compliance.</li><li>Lead all cost accounting functions, including standard costing, inventory valuation, BOM analysis, and variance reporting.</li><li>Maintain and monitor cash flow, working capital, and banking relationships.</li></ul><p><strong>Systems, Automation & Technology</strong></p><ul><li>Lead the implementation, upgrade, and optimization of accounting and ERP systems.</li><li>Build automation into accounting workflows to increase speed, accuracy, and transparency.</li><li>Use AI tools daily to enhance reconciliation, variance analysis, forecasting, reporting, dashboarding, and data quality review.</li><li>Partner with IT and operations to evaluate emerging technologies and integrate them into the finance environment.</li></ul><p><strong>Operational Excellence & Performance Improvement</strong></p><ul><li>Drive initiatives to reduce average days sales outstanding (DSO) and improve receivables performance.</li><li>Identify and execute cost reduction opportunities across the organization.</li><li>Develop KPIs, dashboards, and analytics for better visibility and decision-making.</li><li>Strengthen forecasting accuracy through improved processes and data integrity.</li></ul><p><strong>Leadership & Collaboration</strong></p><ul><li>Lead, mentor, and develop an accounting team focused on accuracy, accountability, and continuous improvement.</li><li>Collaborate with the management team on strategic planning, budgeting, financial modeling, and long-term growth initiatives.</li><li>Serve as a key voice in taking the business to its next operational and financial level.</li></ul><p>Benefits:</p><p>PTO</p>
<p>We are seeking detail-oriented and analytical Entry Level Financial Data Analysts to support large-scale financial data and communications review initiatives. This role involves analyzing, annotating, and interpreting structured and unstructured financial data—including written and voice-based communications—to help build and enhance advanced data models and monitoring systems.</p><p><br></p><p>This position is ideal for recent graduates with strong academic backgrounds in finance-related disciplines who are interested in financial markets, data analysis, and emerging financial technologies.</p><p><br></p><p>Key Responsibilities</p><ul><li>Review, classify, and annotate financial communications to accurately identify transaction intent and key financial details.</li><li>Analyze written and voice-based financial content to extract structured insights from unstructured data.</li><li>Transcribe and annotate recorded communications with a high degree of accuracy.</li><li>Evaluate financial transactions and instruments, including options, swaps, forwards, and other derivatives.</li><li>Identify financial, trading, or compliance-related elements within communications and datasets.</li><li>Support the development and validation of high-quality training datasets for automated data extraction and monitoring systems.</li><li>Perform detailed quality checks to ensure data integrity, consistency, and accuracy.</li><li>Utilize Microsoft Excel (pivot tables, VLOOKUP/XLOOKUP, formulas) to organize, analyze, and report findings.</li><li>Maintain productivity and precision in a deadline-driven, remote work environment.</li></ul>
We are looking for a skilled Data Analyst with expertise in marketing analytics and reporting to join our team on a long-term contract basis. This role will focus on transforming data from various digital marketing channels into actionable insights that drive strategic decision-making. Based in Somerville, New Jersey, you will collaborate with cross-functional teams to optimize campaign performance and user experience through data-driven solutions.<br><br>Responsibilities:<br>• Design and manage dashboards and reports using tools such as Power BI, Tableau, or Looker to monitor key performance indicators across marketing initiatives.<br>• Utilize SQL and Python to extract, clean, and analyze large datasets from multiple sources, including websites and advertising platforms.<br>• Conduct audits of website and organic search health using tools like Screaming Frog, identifying opportunities to enhance visibility and traffic.<br>• Analyze user behavior through platforms like HotJar to uncover UX insights and recommend actionable improvements.<br>• Collaborate with teams to define measurement requirements and implement effective tracking solutions.<br>• Develop and maintain scalable LookML models and explore layers in Looker to support self-service reporting.<br>• Provide regular summaries of campaign performance, including forecasting models and data analyses, to stakeholders.<br>• Automate routine reporting processes to ensure efficient and consistent data delivery.<br>• Present complex data findings in visually compelling formats, translating them into practical recommendations for marketing strategies.
We are looking for a skilled Data Scientist to join our team on a contract with the potential for a permanent position in Edison, New Jersey. This hybrid role requires working on-site two days a week, collaborating with stakeholders to develop and implement AI-driven solutions. Ideal candidates will have expertise in data strategy, AI technologies, and tools such as Databricks and Informatica.<br><br>Responsibilities:<br>• Develop and implement AI-driven use cases that align with organizational goals and objectives.<br>• Design and optimize data strategies using platforms like Databricks and Informatica.<br>• Collaborate with cross-functional teams, including data engineers and business stakeholders, to create scalable AI/ML solutions.<br>• Evaluate and enhance data pipelines to ensure efficient deployment of AI models.<br>• Stay informed on the latest AI advancements and recommend innovative approaches to improve business operations.<br>• Provide guidance on data governance, ensuring adherence to best practices for data quality and security.<br>• Analyze business challenges and translate them into actionable AI solutions that drive results.<br>• Support the integration of advanced analytics frameworks into existing systems and processes.
We are looking for a highly skilled Business Analyst with expertise in CCH Axcess to join our team in Iselin, New Jersey. In this role, you will serve as the primary subject matter expert for the platform, driving system enhancements, process optimization, and data integration efforts. This is a long-term contract position offering an excellent opportunity to collaborate across teams and contribute to the success of tax operations and enterprise automation strategies.<br><br>Responsibilities:<br>• Act as the subject matter expert for CCH Axcess, managing modules like Tax, Practice, Workflow, and Document.<br>• Translate business requirements into system-specific configurations and enhancements to improve tax workflows.<br>• Collaborate with internal teams and external vendors to ensure stable platform performance and compliance.<br>• Conduct process analysis to identify inefficiencies and recommend automation opportunities.<br>• Develop detailed documentation including process maps, data flow diagrams, and system requirements.<br>• Support the integration of CCH Axcess with other enterprise systems, ensuring seamless data transfers.<br>• Analyze operational data to create reports and dashboards that monitor workflow performance and user adoption.<br>• Define and track KPIs for platform modules while identifying trends to guide improvements.<br>• Ensure all data and integrations comply with governance, security, and confidentiality standards.<br>• Foster collaboration between tax, technical, and compliance teams to align enterprise strategies.
Join our team as a Business Intelligence Software Engineer and help design, build, and maintain innovative reporting and data-driven applications that power field operations, business units, and customer solutions. This is a hands-on coding role that requires strong technical judgment and collaboration with cross-functional teams. You’ll manage the entire development lifecycle, ensuring solutions are scalable, reliable, and aligned with business priorities. Key Responsibilities: Lead the Software Development Lifecycle (SDLC): Oversee all phases of BI application development, from concept through deployment and support. Hands-on Development: Build and maintain applications using Python (PySpark), SQL, and TypeScript/JavaScript. Technical Strategy & Architecture: Apply best practices for design, performance, and scalability. Quality Assurance: Establish testing frameworks, conduct code reviews, and maintain bug-tracking processes. Continuous Improvement: Identify and implement tools and methodologies to streamline development and increase system reliability. Collaboration: Work with internal stakeholders, data scientists, analysts, and operations teams to translate business needs into software solutions. Support & Maintenance: Provide ongoing support for newly developed applications, ensuring smooth integration with existing systems.
<p>This role partners closely with the Business Analyst Manager and cross-functional stakeholders to support the analysis, design, and implementation of business processes and systems. The Jr Business Analyst contributes across the full project lifecycle, including requirements gathering, solution design, testing, release support, documentation, and end-user training. The ideal candidate is analytical, proactive, and eager to grow their business analysis skill set while contributing to high-impact initiatives across the organization.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><br></p><ul><li>Collaborate with business stakeholders and subject matter experts to elicit, analyze, document, and validate business requirements</li><li>Translate business needs into clear, actionable functional requirements and support IT teams during solution design and implementation</li><li>Assist with system testing, user acceptance testing (UAT), release coordination, and post-implementation support</li><li>Provide first-level user support by triaging issues, resolving basic problems, and coordinating with IT teams as needed</li><li>Develop and maintain process documentation, user guides, and training materials</li><li>Support and deliver user training sessions to business teams</li><li>Manage multiple initiatives simultaneously while maintaining strong attention to detail in a fast-paced environment</li><li>Participate in continuous improvement efforts related to systems, data, and business processes</li></ul><p><br></p>
Temp's Responsibilities: <br>The Grants and Contracts Analyst is responsible for the complete management of assigned grants portfolio and finance billing activities which includes but not limited to entering budgets in funders system, preparing, and submitting bills to funders, tracking receivables and balances, managing contracts, performing closeouts, performs spending checks etc.<br>• Manage assigned contract portfolios from Contract registration to closeout<br>• Plan, organize, and prepare for the timely processing of contract vouchers, billing packages, and submit reports to government/private funding sources as appropriate<br>• Analyze, review, and reconcile General Ledger accounts by program<br>• Verify that reimbursements are not more than contract amounts<br>• Ensure that contract revenues and expenditures are recorded in the appropriate general ledger accounts<br>• Initiate timely follow-ups on outstanding accounts receivable balances and respond to requests with grantors as necessary<br>• Work in conjunction with other team members to ensure that department project completion deadlines are met<br>• Create and prepare Excel schedules and control reports<br>• Assist with individual program audits, as well as the Society’s year-end audit when required<br>• Provide forecast and analysis for assigned programs and potential new fundings<br>• Work in conjunction with FP& A to provide budget narratives for assigned programs and/or new budget preparations as required by funders and/or Practices<br>• Coordinate and monitor subcontractor contract compliance, invoicing, payment and reporting<br>• Generate and analyze reports using excel<br>• Perform other related duties as assigned<br> Key Requirements:<br>• BA/BS degree required, with a focus in Finance, Accounting, or related field<br>• At least one year of experience involving the analytical research and reporting of complex financial data<br>• Nonprofit experience preferred<br>• Advance Excel skills and ability to analyze large volumes of data<br>• Proficient in Microsoft Office Suite or related software<br>• Extremely organized and ability to respond to internal and external requests<br>• Experience working with FE or similar accounting software<br>• Understanding of grants and billing practices and laws<br>• Understand when to escalate critical time sensitive issues<br>• Demonstrate a commitment to quality, accuracy, and thoroughness<br>• Versatile in handling multiple tasks simultaneously in accordance with highest priority<br>• Ability to meet deadlines, which may require a flexible schedule, as extended working hours may be required during month-end and year-end<br>• Excellent written and verbal communication, problem-solving and decision-making skills<br>• Sense of professionalism, confidentiality, independent and a strong work ethic<br>• Excellent time management skills
<p>Our client, a nationally recognized nonprofit organization, is currently seeking a mission-driven Assistant Controller to support their financial operations. For over two decades, this organization has been expanding access to high-quality education opportunities, ensuring students have access to learning environments that best meet their needs. Reporting directly to the Chief Financial Officer, this role is ideal for a detail-oriented accounting professional who thrives in a collaborative, purpose-driven environment and is passionate about making a meaningful impact.</p><p><br></p><p>Responsibilities of this position will include:</p><p>· Maintain and reconcile detailed schedules of receipts, disbursements, administrative fees, and student exits across the general ledger, application database, and digital wallet platform</p><p>· Manage digital wallet activity, including fund disbursements, transaction reviews and approvals, cash transfers, and reconciliations to bank accounts</p><p>· Perform advanced Excel-based data analysis and reporting to ensure alignment between internal systems and external reporting requirements</p><p>· Assist in budgeting, financial monitoring, and preparation of budget-to-actual analyses with clear explanations of variances</p><p>· Support general accounting operations, including invoice processing, 1099 preparation, deposit recording, journal entries, fixed asset management, and contribution reconciliations</p><p>· Assist with compliance and regulatory reporting, including Form 990 preparation, charitable registrations, labor law compliance, and audit support</p><p>· Provide ongoing support to the CFO on financial reporting, policy updates, HR-related tracking (including PTO), and other special projects as assigned</p><p><br></p><p>For immediate consideration please email Ben.Turnbull@roberthalf.</p>
<p>Our client, a New York City-based family investment office, is seeking a Senior Investment Associate to join their growing team. This office invests across both private and public markets through direct investments, co-investments, and fund allocations with exposure to a broad spectrum of asset classes. The portfolio spans early-stage startups through post-IPO companies, all supported by a dynamic, high-performing, and entrepreneurial culture.</p><p><br></p><p>The Senior Investment Associate, Underwriter, plays a pivotal role in maintaining the team’s high standards of underwriting, comprehensive financial diligence, and rigorous investment decision-making. This position ensures that all analyses and executions are high-quality, consistent, and robustly defensible across direct deals, co-investments, and fund opportunities.</p><p><br></p><p>Key Responsibilities:</p><p>· Develop and manage detailed financial models for direct investments, co-investments, and fund opportunities</p><p>· Evaluate unit economics, margin profiles, cash flow projections, capital efficiency, and burn/runway across various stages of company growth</p><p>· Conduct downside, sensitivity, and scenario analyses; proactively identify and communicate aggressive or unsupported assumptions</p><p>· Support financial due diligence by organizing data rooms, reviewing third-party reports, analyzing management materials, and tracking outstanding diligence items</p><p><br></p><p><br></p>
We are looking for an experienced ERP/CRM Consultant to join our team in Woodside, New York. This role involves managing and optimizing enterprise systems while providing tailored solutions to meet business needs. As a contract-to-permanent position, this opportunity offers the chance to demonstrate your expertise and transition into a long-term role.<br><br>Responsibilities:<br>• Collaborate with stakeholders to gather and document business requirements for system enhancements.<br>• Develop and implement configuration changes to ERP and CRM systems based on organizational needs.<br>• Utilize client-side scripting to customize and improve system functionalities.<br>• Manage and maintain system configurations to ensure optimal performance and reliability.<br>• Assist in creating detailed Business Requirement Documents to support technology projects.<br>• Perform administrative tasks within Salesforce, including user management and data integrity checks.<br>• Analyze and interpret data using Microsoft Excel to support decision-making processes.<br>• Provide technical support and troubleshooting for end-users of ERP and CRM platforms.<br>• Train team members on system functionalities and updates to improve user adoption.<br>• Stay updated with industry trends and best practices to continually enhance system capabilities.
<p>Our company is seeking a proactive and detail-oriented Business Analyst to join our dynamic metals trading team. This role requires direct engagement with end users to understand business requirements and translate them into effective solutions supporting our fast-paced environment.</p><p>Key Responsibilities:</p><ul><li>Partner directly with end users to gather and analyze functional requirements, delivering solutions that align with the needs of our metals trading business.</li><li>Configure, update, test, and support financial systems and related applications throughout their full lifecycle.</li><li>Design, maintain, and support proprietary reports and analytics used by accounting, controllers, physical operations, and trading teams.</li><li>Build and troubleshoot SQL queries, Business Objects reports, and other BI outputs.</li><li>Perform root-cause analysis and resolve system issues in close collaboration with business users, other analysts, and vendors.</li><li>Document configurations, procedures, and solutions within our internal knowledge base (wiki).</li><li>Work collaboratively with the IS team in a shared-work environment where teamwork is valued over silos.</li><li>Stay current on relevant systems and technologies through ongoing training, certifications, and seminars.</li><li>Occasionally travel internationally as required.</li></ul><p><br></p>
Responsibilities: Act as a liaison between business stakeholders and technical teams to ensure alignment on business needs and system capabilities. Lead and facilitate requirements-gathering sessions with stakeholders. Translate business requirements into detailed functional and non-functional specifications. Develop and maintain business requirement documents, process flows, and use cases. Support Agile ceremonies including sprint planning, backlog grooming, and retrospectives. Create and manage Jira stories and tasks, ensuring traceability to business objectives. Conduct gap analysis and impact assessments for proposed changes. Collaborate with QA teams to define test plans and support UAT activities. Analyze and document system integrations within the insurance ecosystem. Monitor and evaluate implemented solutions to ensure they meet business needs. Provide post-implementation support and continuous improvement recommendations. Mentor entry level analysts and contribute to best practices in business analysis.
We are looking for a skilled iManage Subject Matter Expert and Business Analyst to join our team in Iselin, New Jersey. In this role, you will take ownership of the iManage platform, providing critical insights and solutions to optimize document management, workflows, and integrations across the organization. This is a long-term contract position, offering the opportunity to collaborate with cross-functional teams to drive innovation and ensure compliance in a dynamic environment.<br><br>Responsibilities:<br>• Act as the primary expert on the iManage platform, overseeing its configuration, architecture, and integration capabilities.<br>• Translate business needs into actionable enhancement requirements for iManage workflows and platform improvements.<br>• Monitor system updates and releases to ensure proactive adoption of new features and advancements.<br>• Collaborate with IT operations to maintain secure, stable, and compliant system performance.<br>• Gather and document requirements for optimizing document management workflows and metadata standards.<br>• Perform gap analyses to identify opportunities for automation and process improvements.<br>• Support testing, validation, and rollout of new iManage features and configurations.<br>• Partner with data teams to enable seamless integrations between iManage and enterprise systems.<br>• Analyze usage patterns and build dashboards to track system performance and user adoption.<br>• Ensure compliance with governance, security, and confidentiality standards for all platform workflows and integrations.
<p><strong>Position Summary</strong></p><p>We are seeking a highly skilled and detail-oriented Senior Business Analyst to support the design, enhancement, and continuous improvement of our Global Portal<strong>.</strong> This role will partner closely with Product Management, IT, Operations, and Business Stakeholders to define and deliver solutions that drive exceptional digital experiences for our customers.</p><p>The ideal candidate has deep experience in end-to-end process mapping, requirements gathering and documentation, and translating business needs into clear, actionable user stories and use cases. The Sr. BA will play a pivotal role across the solution lifecycle—from ideation to implementation, testing, training, and post-launch support.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Elicit, analyze, and document business, functional, and non-functional requirements through workshops, stakeholder interviews, process analysis, and existing system reviews.</li><li>Create detailed current and future state process maps, identifying gaps, inefficiencies, and opportunities for automation and optimization.</li><li>Develop and maintain comprehensive use cases and process flows in collaboration with cross-functional teams.</li><li>Facilitate alignment between Product Management, Development, QA, and Stakeholders to ensure clear understanding of requirements and priorities.</li><li>Support User Acceptance Testing (UAT)/Operational Readiness Testing (ORT) through test case creation, execution support, and validation of requirements.</li><li>Lead or support training, knowledge transfer, and documentation efforts for internal users and external customers when needed.</li><li>Serve as a subject matter expert (SME) for the Global Portal, ensuring a cohesive and consistent customer experience across products and regions.</li><li>Partner with change management teams to ensure business readiness and successful adoption of portal enhancements.</li><li>Collaborate with Product and Program Managers to track delivery status, mitigate risks, and manage scope changes.</li></ul><p><br></p>
<p>A large academic institution is seeking a proactive and strategic <strong>Business Process Analyst</strong> to evaluate, optimize, and support business operations related to its <strong>Salesforce Service Cloud</strong> platform. This individual will work closely with department heads and stakeholders across multiple departments, providing insight and recommendations to improve student-facing services, advisor workflows, and internal processes.</p><p>This role will serve as a key bridge between business operations and technical development, helping to ensure the institution is making the most effective and efficient use of its Salesforce platform.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Evaluate existing workflows, procedures, and systems related to Salesforce Service Cloud</li><li>Conduct process mapping and gap analysis to identify inefficiencies and recommend improvements</li><li>Collaborate with department leaders to advise on optimal usage of Salesforce for case management, student support, knowledge management, and agent automation</li><li>Support the configuration and optimization of Service Cloud agents, case routing, and automation processes</li><li>Lead discovery sessions and conduct interviews with advisors, student support teams, and administrators to understand current-state operations</li><li>Research best practices in higher education, particularly in how academic advising and student services are delivered using CRM tools</li><li>Serve as a liaison between functional departments and the Salesforce technical team to translate business needs into system enhancements</li><li>Track and document recommendations, create standard operating procedures (SOPs), and assist in training efforts across departments</li><li>Support the broader implementation of Salesforce Service Cloud across academic and administrative units</li></ul><p><br></p>
We are looking for a skilled and detail-oriented Business Analyst to contribute to the development and improvement of our Global Portal. In this role, you will work closely with diverse teams, including Product Management, IT, Operations, and Business Stakeholders, to create solutions that enhance the digital experience for customers. This is a long-term contract position based in Piscataway, New Jersey.<br><br>Responsibilities:<br>• Analyze and document business, functional, and non-functional requirements by conducting workshops, interviews, and system evaluations.<br>• Develop detailed process maps to identify inefficiencies, gaps, and opportunities for optimization and automation.<br>• Collaborate with cross-functional teams to create and maintain clear use cases and workflow diagrams.<br>• Facilitate alignment among Product Management, Development, QA, and Stakeholders to ensure mutual understanding of priorities and requirements.<br>• Support the testing phase by creating test cases, assisting in execution, and validating results during User Acceptance Testing.<br>• Provide training and knowledge transfer for both internal teams and external customers, ensuring seamless adoption of new features.<br>• Act as a subject matter expert for the Global Portal, ensuring consistency in customer experience across different regions and products.<br>• Partner with change management teams to prepare businesses for new portal enhancements and ensure successful implementation.<br>• Coordinate with Product and Program Managers to monitor project progress, address risks, and manage scope adjustments.
<p>We are looking for an experienced ERP/CRM Consultant to join our team in Wall, New Jersey. This is a contract-to-permanent position, offering a unique opportunity to contribute to innovative solutions. The ideal candidate will leverage their expertise in Salesforce platforms and client-side scripting to support business processes and deliver effective system configurations.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement configurations within Salesforce Lightning Platform to support organizational needs.</p><p>• Collaborate with stakeholders to gather and document business requirements effectively.</p><p>• Utilize client-side scripting to customize and optimize system functionalities.</p><p>• Create and maintain APIs to enable seamless integrations with external systems.</p><p>• Perform Salesforce administration tasks, including user management and system maintenance.</p><p>• Design and develop solutions within Salesforce Sales Cloud to enhance sales workflows.</p><p>• Ensure quality control and configuration management for all system updates and implementations.</p><p>• Provide technical guidance and support to teams to ensure smooth adoption of new functionalities.</p><p>• Conduct testing and troubleshooting to identify and resolve system issues.</p><p>• Deliver detailed documentation for system configurations and development processes.</p>
