<p>We are looking for an experienced Customer Service Representative to join our team in Metairie, Louisiana. This is a short-term contract to permanent position, offering an excellent opportunity to grow within a dynamic and supportive environment. The ideal candidate will excel at managing high volumes of customer interactions while maintaining a detail-oriented approach and empathy.</p><p><br></p><p>Responsibilities:</p><p>• Handle a high volume of inbound calls, averaging over 100 calls per day, with efficiency and a detail-oriented approach.</p><p>• Upload and organize documents into customer files, completing 20+ uploads daily with accuracy.</p><p>• Provide empathetic and effective support to customers, including managing irate callers with patience and care.</p><p>• Collaborate effectively with team members to ensure seamless service delivery.</p><p>• Utilize office productivity tools, including Word, to complete administrative tasks and support customer interactions.</p><p>• Operate and manage a multi-line phone system for effective call routing and handling.</p><p>• Demonstrate the ability to multitask, balancing priorities in a fast-paced work environment.</p><p>• Uphold a pleasant and detail-oriented demeanor in all customer and team interactions.</p><p>• Contribute to maintaining a positive and supportive team atmosphere.</p>
<p>Robert Half is seeking a Customer Service Representative for our client in New Orleans, Louisiana. This short-term contract to full time position requires a detail-oriented individual with experience in call center operations and strong communication skills. The ideal candidate will contribute to resolving customer inquiries efficiently while gaining knowledge of housing programs such as Tax Credit and Voucher initiatives.</p><p><br></p><p>Responsibilities:</p><p>• Respond to inbound customer calls with professionalism and empathy.</p><p>• Address and resolve issues related to housing programs, including Tax Credit and Voucher systems.</p><p>• Maintain accurate records of customer interactions through data entry.</p><p>• Manage email correspondence to assist customers with inquiries and provide timely responses.</p><p>• Handle outbound calls to follow up on unresolved concerns.</p><p>• Schedule appointments for housing-related services and ensure proper coordination.</p><p>• Utilize Microsoft Excel and Word for tracking and reporting purposes.</p><p>• Ensure compliance with Fair Housing regulations during all interactions.</p><p>• Assist with order entry for housing-related programs and services.</p><p>• Demonstrate a thorough understanding of Low-Income Tax Credit Housing (LITCH) policies.</p>
<p>We are looking for a dedicated and detail-oriented Receptionist to join our team on a short-term contract basis in New Orleans, Louisiana. In this role, you will handle front desk responsibilities and provide excellent customer service while our primary receptionist is on leave. This is a great opportunity for someone with strong organizational and communication skills to make a meaningful contribution in a dynamic environment.</p><p><br></p><p>Responsibilities:</p><p>• Greet visitors and clients in a friendly and attentive manner, ensuring a welcoming atmosphere.</p><p>• Manage a multi-line phone system, directing calls to the appropriate departments or individuals.</p><p>• Maintain calendars and schedule appointments as needed to ensure smooth operations.</p><p>• Handle incoming and outgoing correspondence, including emails, with accuracy and professionalism.</p><p>• Perform data entry tasks and maintain organized digital and physical filing systems.</p><p>• Provide administrative support to various departments as required, ensuring timely completion of tasks.</p><p>• Use Microsoft Office applications, including Word, Excel, and Outlook, to create and manage documents.</p><p>• Coordinate with team members to address any front desk or operational needs effectively.</p><p>• Monitor and restock office supplies to maintain a well-functioning workspace.</p>
We are looking for a detail-oriented Front Desk Coordinator to oversee daily reception and administrative tasks in our New Orleans office. This contract position requires a highly organized individual who can manage front desk operations, coordinate events, and maintain shared spaces effectively. As the first point of contact for visitors, you will play a crucial role in ensuring a welcoming and efficient office environment.<br><br>Responsibilities:<br>• Greet and assist visitors, ensuring a friendly and welcoming reception experience.<br>• Handle incoming calls by directing them appropriately and providing accurate information.<br>• Coordinate the scheduling and setup of meeting rooms, including managing calendars and reservations.<br>• Organize and execute internal events, managing logistics such as catering and communication.<br>• Maintain the cleanliness and organization of shared office spaces and the reception area.<br>• Act as the main point of contact for facility-related issues, working with vendors and service providers.<br>• Support administrative tasks such as data entry, filing, and inventory management.<br>• Assist various departments with special projects and ensure timely completion of assigned tasks.<br>• Monitor and replenish office supplies to ensure uninterrupted operations.<br>• Address any immediate operational issues to maintain a smooth workflow.
<p>We are looking for an organized and proactive Receptionist to join our team in St. Rose, Louisiana, on a shot-term contract to permanent basis. In this role, you will be responsible for providing administrative support and ensuring smooth day-to-day office operations. This is an excellent opportunity to contribute to a growing insurance company while advancing your career in administrative services.</p><p><br></p><p>Responsibilities:</p><p>• Handle a variety of administrative tasks, including paperwork management and filing.</p><p>• Communicate effectively with mortgage companies, ensuring timely and accurate exchanges.</p><p>• Welcome and direct visitors, maintaining an attentive and friendly environment.</p><p>• Perform word processing, faxing, and other clerical duties as required.</p><p>• Collaborate with team members to provide support on diverse projects.</p><p>• Conduct internet research to assist with company tasks and initiatives.</p><p>• Maintain and update records using Microsoft Word and Excel.</p><p>• Ensure all office operations are organized and efficient.</p>