<p>We are looking for a dedicated Customer Service Representative to join our team in Metairie, Louisiana. This is a short-term contract to permanent position, offering an opportunity to grow within a dynamic and supportive environment. The ideal candidate will excel in delivering exceptional service, managing high call volumes, and maintaining a detail-oriented approach in all interactions.</p><p><br></p><p>Responsibilities:</p><p>• Respond to a high volume of customer inquiries, handling over 100 calls daily with efficiency and attention to detail.</p><p>• Upload and organize documents into designated files, completing 20+ uploads per day.</p><p>• Multitask effectively to manage various responsibilities simultaneously while maintaining accuracy.</p><p>• Collaborate with team members to ensure a positive and productive work environment.</p><p>• Address customer concerns with empathy and patience, including interactions with irate callers.</p><p>• Utilize Microsoft Office tools, including Word, to perform administrative tasks.</p><p>• Operate a multi-line phone system to manage incoming and outgoing calls.</p><p>• Maintain a pleasant and detail-oriented demeanor in all customer and team interactions.</p><p>• Uphold company service standards and contribute to overall customer satisfaction.</p>
<p>We are looking for a motivated Inside Sales Representative to join our team in Metairie, Louisiana. This short-term contract to permanent position offers an excellent opportunity for growth and development within a dynamic Screen Print and Embroidery company. The role requires strong communication skills, attention to detail, and a proactive approach to sales and administrative tasks.</p><p><br></p><p>Responsibilities:</p><p>• Communicate effectively with current and potential clients to foster strong business relationships.</p><p>• Collaborate on sales and marketing initiatives to drive project success.</p><p>• Plan, organize, and execute special projects with precision and efficiency.</p><p>• Deliver exceptional customer service while maintaining a results-driven focus.</p><p>• Work independently to manage tasks and responsibilities with a high degree of organization.</p><p>• Support business development activities by identifying opportunities and building connections.</p><p>• Maintain positive and detail-oriented relationships with team members and management.</p><p>• Utilize computer software, including Shopworx, to streamline sales and administrative processes.</p><p>• Contribute to team goals by demonstrating initiative and adaptability.</p><p>• Continuously seek personal and detail-oriented growth opportunities.</p>