<p>We are looking for an experienced Customer Service Representative to join our team in Metairie, Louisiana. This short-term contract to permanent position offers an opportunity to showcase your skills in a fast-paced environment while delivering excellent service to customers. The ideal candidate will be adaptable, empathetic, and detail oriented, with the ability to manage high call volumes and multitask effectively.</p><p><br></p><p>Responsibilities:</p><p>• Manage a high volume of incoming calls, exceeding 100 calls per day, while maintaining a detail oriented and empathetic demeanor.</p><p>• Upload and organize documents into files accurately, processing 20 or more uploads daily.</p><p>• Handle irate callers with patience and professionalism, ensuring their concerns are addressed effectively.</p><p>• Collaborate seamlessly with team members to foster a positive and productive work environment.</p><p>• Utilize Office tools, including Word, to complete tasks efficiently and accurately.</p><p>• Operate a multi-line phone system to provide timely and effective customer support.</p><p>• Demonstrate excellent multitasking skills to balance call handling, documentation, and administrative tasks.</p><p>• Uphold a pleasant and approachable attitude to enhance customer satisfaction and team dynamics.</p>
<p>Robert Half is seeking a Customer Service Representative for our client in New Orleans, Louisiana. This short-term contract to full time position requires a detail-oriented individual with experience in call center operations and strong communication skills. The ideal candidate will contribute to resolving customer inquiries efficiently while gaining knowledge of housing programs such as Tax Credit and Voucher initiatives.</p><p><br></p><p>Responsibilities:</p><p>• Respond to inbound customer calls with professionalism and empathy.</p><p>• Address and resolve issues related to housing programs, including Tax Credit and Voucher systems.</p><p>• Maintain accurate records of customer interactions through data entry.</p><p>• Manage email correspondence to assist customers with inquiries and provide timely responses.</p><p>• Handle outbound calls to follow up on unresolved concerns.</p><p>• Schedule appointments for housing-related services and ensure proper coordination.</p><p>• Utilize Microsoft Excel and Word for tracking and reporting purposes.</p><p>• Ensure compliance with Fair Housing regulations during all interactions.</p><p>• Assist with order entry for housing-related programs and services.</p><p>• Demonstrate a thorough understanding of Low-Income Tax Credit Housing (LITCH) policies.</p>
<p>We are looking for a dedicated Customer Service Representative to join our team in Metairie, Louisiana. This short-term contract to permanent position offers an exciting opportunity to provide exceptional support to customers while working in a fast-paced and collaborative environment. We value professionalism, empathy, and the ability to handle challenges with a positive attitude.</p><p><br></p><p>Responsibilities:</p><p>• Manage a high volume of incoming calls, exceeding 100 calls daily, while maintaining professionalism and efficiency.</p><p>• Upload and organize over 20 documents per day into digital files to ensure accurate record-keeping.</p><p>• Provide empathetic and patient assistance to callers, including handling irate individuals with professionalism.</p><p>• Multitask effectively to balance call handling, documentation, and other administrative tasks.</p><p>• Collaborate with team members to foster a supportive and productive work environment.</p><p>• Utilize word processing software and other Office tools to perform daily tasks and maintain organized records.</p><p>• Operate and manage a multi-line phone system to ensure smooth communication flow.</p><p>• Deliver exceptional customer service by addressing inquiries and resolving issues promptly.</p>
We are looking for a reliable and detail-oriented Receptionist to join our team on a contract basis in Harvey, Louisiana. In this role, you will serve as the first point of contact for visitors and callers, ensuring a welcoming and organized office environment. This position requires excellent communication skills, attention to detail, and the ability to handle multiple tasks efficiently.<br><br>Responsibilities:<br>• Greet and assist visitors, ensuring a friendly and organized first impression.<br>• Answer and manage a multi-line phone system, directing calls to the appropriate departments or individuals.<br>• Handle and distribute incoming mail and packages, as well as manage outgoing correspondence.<br>• Ensure the office is securely locked and properly closed at the end of the day.<br>• Maintain a clean and organized reception area to uphold company standards.<br>• Provide administrative support, including scheduling appointments and managing office supplies.<br>• Respond to inquiries in a timely and efficient manner, both in-person and over the phone.
We are looking for a dedicated Receptionist to join our team in St. Rose, Louisiana. This Contract to permanent position offers an excellent opportunity for someone who is eager to contribute their organizational and communication skills in a meticulous office environment. The role involves providing essential administrative support and ensuring smooth day-to-day operations.<br><br>Responsibilities:<br>• Handle administrative tasks such as paperwork, filing, and document processing to maintain efficient office operations.<br>• Communicate directly with mortgage companies and other external parties in a precise and timely manner.<br>• Welcome and assist visitors by directing them to the appropriate personnel or areas.<br>• Perform word processing, faxing, and other clerical duties to support the office's needs.<br>• Collaborate with team members to provide assistance on various projects as required.
