<p>We are looking for a dependable Customer Service Representative to support a busy team in Metairie, Louisiana. This short-term contract opportunity with potential for a permanent role is ideal for someone who thrives in a fast-paced environment, communicates with professionalism, and remains calm when assisting a wide range of callers. The right candidate will be comfortable managing a high volume of daily interactions while keeping documentation accurate and service focused.</p><p><br></p><p>Responsibilities:</p><p>• Respond to a large number of inbound calls each day while providing timely, courteous, and solution-oriented support.</p><p>• Assist customers with questions and concerns by listening carefully, addressing issues clearly, and maintaining a calm demeanor during difficult conversations.</p><p>• Upload and organize documents in the appropriate files with close attention to accuracy and completeness.</p><p>• Balance phone coverage, documentation, and follow-up tasks efficiently in a fast-moving work environment.</p><p>• Collaborate with team members to ensure consistent service levels and smooth daily operations.</p><p>• Handle escalated or frustrated callers with empathy, patience, and professionalism.</p><p>• Use office software and phone systems to document interactions and complete routine administrative tasks.</p>
<p>We are looking for an experienced Call Center Specialist to join a non-profit organization in New Orleans, Louisiana. In this short-term contract to permanent position, you will play a vital part in providing exceptional customer service while supporting housing-related programs. If you excel in managing high volumes of inbound calls and have a passion for helping others, this opportunity may be perfect for you.</p><p><br></p><p>Responsibilities:</p><p>• Respond swiftly and professionally to inbound calls, addressing customer inquiries and concerns.</p><p>• Provide accurate information about housing programs, including Housing Choice Voucher and LIHTC.</p><p>• Maintain detailed and organized records of customer interactions using customer service software.</p><p>• Collaborate with team members to resolve issues and enhance service delivery.</p><p>• Uphold high standards of customer care, ensuring satisfaction and positive outcomes.</p><p>• Assist with office-related tasks, such as data entry and documentation management.</p><p>• Stay informed about affordable housing policies and apply this knowledge to support clients.</p><p>• Communicate effectively with diverse populations, demonstrating empathy and cultural sensitivity.</p><p>• Monitor and report recurring issues to improve processes and customer experiences.</p><p>• Ensure compliance with organizational and industry standards in all interactions.</p>
<p>We are looking for a motivated Inside Sales Representative to join our team in Metairie, Louisiana. This short-term contract to permanent position offers an excellent opportunity for growth and development within a dynamic Screen Print and Embroidery company. The role requires strong communication skills, attention to detail, and a proactive approach to sales and administrative tasks.</p><p><br></p><p>Responsibilities:</p><p>• Communicate effectively with current and potential clients to foster strong business relationships.</p><p>• Collaborate on sales and marketing initiatives to drive project success.</p><p>• Plan, organize, and execute special projects with precision and efficiency.</p><p>• Deliver exceptional customer service while maintaining a results-driven focus.</p><p>• Work independently to manage tasks and responsibilities with a high degree of organization.</p><p>• Support business development activities by identifying opportunities and building connections.</p><p>• Maintain positive and detail-oriented relationships with team members and management.</p><p>• Utilize computer software, including Shopworx, to streamline sales and administrative processes.</p><p>• Contribute to team goals by demonstrating initiative and adaptability.</p><p>• Continuously seek personal and detail-oriented growth opportunities.</p>