<p>We are looking for a skilled Level 1 Support Technician to provide dependable technical assistance for client environments. This role is suited for someone who enjoys solving user issues, maintaining stable systems, and building positive client relationships through responsive service. The position also supports infrastructure upkeep, accurate documentation, and participation in an on-call rotation to address urgent matters outside standard business hours.</p><p><br></p><p>Responsibilities:</p><p>• Deliver front-line technical assistance for user systems, business applications, and everyday IT issues, working to restore service efficiently.</p><p>• Oversee the health of client technology environments by identifying issues early and helping maintain system reliability and uptime.</p><p>• Partner with internal team members to deploy and support new hardware, software, and other technology solutions for clients.</p><p>• Record troubleshooting steps, resolutions, and environment details to keep service documentation complete and current.</p><p>• Communicate with clients clearly and attentively, gather issue details, and provide clear progress updates throughout the support process.</p><p>• Participate in a rotating after-hours support schedule for one week each month to respond to urgent technical needs.</p><p>• Support administration and troubleshooting across Windows-based systems, Active Directory, and Microsoft 365 environments.</p><p>• Assist with basic network issue resolution and ticket management within a structured service desk workflow.</p>
<p>We are looking for a detail-oriented Entry Level Analyst. This Long-term Contract position is well suited for someone who enjoys working with large data sets, identifying meaningful trends, and communicating findings clearly to internal teams. The role offers the opportunity to contribute to recurring analysis as well as special projects while building hands-on experience with reporting tools and business systems.</p><p><br></p><p>Responsibilities:</p><p>• Analyze operational and financial data using spreadsheets and reporting tools to identify patterns, variances, and actionable insights.</p><p>• Gather information from multiple sources, organize findings, and share clear updates with team members and stakeholders.</p><p>• Prepare and maintain Excel-based reports, trackers, and summaries that support day-to-day business decisions.</p><p>• Assist with ad hoc analytical assignments and special projects based on changing business needs.</p><p>• Support data validation efforts to improve reporting accuracy and consistency across the team.</p><p>• Contribute to dashboarding and visualization tasks, including Power BI reporting when applicable.</p><p>• Work with SAP data and related business systems to extract information and support analysis activities.</p><p>• Participate in system-related reporting support and training activities connected to business process updates as needed.</p>
We are looking for an Application Support Engineer to join a financial services organization in Woodbridge, New Jersey on a Long-term Contract basis. This position is ideal for a hands-on technical specialist who enjoys solving user issues, supporting endpoint environments, and improving day-to-day IT operations. The role combines second-level support responsibilities with device management, scripting, and collaboration across core infrastructure technologies.<br><br>Responsibilities:<br>• Deliver second-line technical support for end-user hardware, software, and application issues across the business<br>• Investigate and resolve escalated incidents, ensuring timely diagnosis and clear communication with users and internal teams<br>• Manage Microsoft Intune activities such as device configuration, policy administration, and application deployment<br>• Create and update PowerShell scripts to streamline repetitive support tasks and improve operational efficiency<br>• Support Windows desktop environments, including laptop setup, imaging, deployment, maintenance, and patching<br>• Assist with account, access, and device administration in Active Directory and Azure AD environments<br>• Perform foundational network troubleshooting to identify connectivity issues and support issue resolution<br>• Contribute to hands-on support work when needed, including Level 1 assistance and laptop build preparation<br>• Maintain accurate technical documentation, support procedures, and knowledge resources for recurring issues
We are looking for a Community Support Specialist to help manage daily administrative operations for a residential housing portfolio in Barnegat, New Jersey. This Long-term Contract position focuses on supporting lease renewals, resident recertifications, rent payment administration, and responsive resident service. The ideal candidate is organized, detail-oriented, and comfortable balancing documentation, communication, and account-related tasks in a property management environment.<br><br>Responsibilities:<br>• Manage the lease renewal process by preparing resident notices, monitoring responses, and coordinating timely follow-up actions.<br>• Support recertification activities by gathering required information, reviewing documentation, and helping ensure compliance with established housing guidelines.<br>• Update and maintain resident records across digital and physical filing systems to keep information accurate, complete, and easy to access.<br>• Process rent payment information, record transactions accurately, and help maintain reliable account documentation.<br>• Respond to resident questions related to billing, payment methods, and account status with professionalism and clarity.<br>• Partner with property management staff to address past-due balances and distribute required notices when needed.<br>• Provide courteous day-to-day support to residents by handling calls, emails, and other inquiries in a timely manner.<br>• Coordinate with leasing and site teams to promote a smooth resident experience and consistent administrative support.