11 results for Telecommunications Specialist in New Haven, CT

Customer Service/Procurement Specialist

Wallingford, CT
onsite
Permanent
65000.00 - 75000.00 USD / Yearly
Customer Service / Procurement SpecialistOur global manufacturing client is seeking a proactive Customer Service / Procurement Specialist to manage customer accounts and sales order processing. This is a growth-focused role with potential advancement to a supervisory position.Key Responsibilities:<ul><li>Assemble and ship sample packages, ensuring prompt delivery and follow-up.</li><li>Support the sales team with RFQs and pricing </li><li>Enter and acknowledge sales orders accurately and efficiently.</li><li>Maintain direct relationships with assigned customer accounts.</li><li>Prepare customer status reports, quotations, and follow-up communications.</li><li>Process sales invoices and shipping documents.</li><li>Complete special projects as assigned and provide administrative support </li><li>Assist in packing and shipping finished orders with required paperwork.</li></ul> Requirements:<ul><li>2+ years’ experience in manufacturing, supply chain, customer service, or account management.</li><li>Detail-oriented with strong organizational and communication skills.</li><li>Comfortable with order entry systems and standard office software.</li><li>Professionalism and the ability to manage multiple tasks and priorities.</li></ul> This is a fantastic opportunity to join a global, multi-location company with excellent benefits and professional development.Apply today or send your resume to Kelsey.Ryan@roberthalf(.com)
2026-02-27T15:13:50Z

Contracts Specialist

Storrs, CT
onsite
Temporary
39.59 - 45.84 USD / Hourly
We are looking for an experienced Contracts Specialist to join our team in Storrs, Connecticut. In this role, you will be responsible for drafting, negotiating, and managing terms and conditions for contracts related to information technology and telecommunications. This position offers the opportunity to work on diverse agreements, including IT hardware, software, maintenance services, and consulting contracts. This is a long-term contract position ideal for candidates with strong expertise in contract administration and management. Responsibilities: • Draft and negotiate detailed terms and conditions for IT and telecommunications contracts, ensuring compliance with established policies and legal requirements. • Review and manage contracts related to IT hardware, software solutions, maintenance agreements, and consulting services. • Collaborate with internal stakeholders to address contract-related concerns and align agreements with organizational goals. • Conduct thorough evaluations of pricing and contract structures for accuracy and efficiency. • Provide guidance on contract compliance and ensure adherence to relevant statutes and regulations. • Develop and maintain standardized templates for agreements to streamline contract processes. • Resolve contract disputes effectively, ensuring favorable outcomes for the organization. • Analyze contracts to identify risks and propose solutions to mitigate potential issues. • Build and maintain strong relationships with vendors and external partners to facilitate smooth contract negotiations.
2026-02-11T13:48:41Z

Desktop Support Technician

Uniondale, NY
onsite
Permanent
55000.00 - 70000.00 USD / Yearly
We are looking for a skilled Desktop Support Technician to join our team in Uniondale, New York. In this role, you will collaborate with the Desktop Services team to ensure the seamless setup, deployment, and maintenance of laptops, as well as provide technical assistance to resolve user issues. The ideal candidate will have hands-on experience in troubleshooting hardware, software, and connectivity problems while maintaining documentation for processes and procedures. Responsibilities: • Prepare and image new and existing laptops using standard imaging tools. • Develop clear and comprehensive documentation for both new and established procedures. • Configure workstations and cubicles for new employees and contractors. • Address helpdesk tickets related to hardware, software, operating systems, and user accounts. • Provide support for end-user software, connectivity issues, and general IT services. • Maintain the security and integrity of enterprise data on client computers and during data transfers. • Oversee and manage printers, scanners, and other peripheral devices. • Administer user accounts, permissions, and storage allocations in line with privacy and security standards. • Diagnose and resolve workstation hardware and software issues, escalating complex incidents as needed. • Implement and recommend updates, patches, and reconfigurations for software and hardware systems.
2026-02-26T15:28:51Z

Collections Specialist

Windsor, CT
onsite
Contract / Temporary to Hire
22.00 - 24.00 USD / Hourly
We are working on behalf of our client to find a detail-oriented Collections Specialist. This critical team member will help our client maintain financial health by ensuring timely and professional recovery of outstanding accounts receivable. The ideal candidate is proactive, organized, and excels in engaging with customers to resolve payment issues while maintaining positive relationships. Key Responsibilities:<ul><li>Monitor and manage accounts receivable to ensure timely collection of outstanding balances</li><li>Contact customers via phone, email, and written correspondence to follow up on overdue accounts</li><li>Negotiate payment arrangements and settlements within company guidelines</li><li>Research and resolve payment discrepancies, billing issues, and customer inquiries</li><li>Maintain accurate records of collection activities and communications</li><li>Collaborate with internal departments to escalate unresolved accounts or address disputes</li><li>Recommend accounts for further action, such as write-offs or legal escalation, when appropriate</li><li>Maintain compliance with all relevant laws and regulations governing collections activities</li></ul>Requirements:<ul><li>Previous experience as a collections specialist or in a similar role preferred</li><li>Strong communication and negotiation skills</li><li>Excellent organizational skills and attention to detail</li><li>Proficiency with Microsoft Office and experience using financial software or ERP systems</li><li>Ability to handle confidential information with integrity</li></ul>If you are a motivated professional who thrives in a goal-driven environment and enjoys building rapport with customers, we encourage you to apply.<ul><li>Ready to advance your career? Please submit your resume to be considered for this Collections Specialist opportunity</li></ul>
2026-03-09T12:43:44Z

Help Desk/Desktop Support Analyst

Stamford, CT
onsite
Permanent
75000.00 - 90000.00 USD / Yearly
We are looking for a Infrastructure Support Engineer to provide comprehensive technical support within a dynamic banking environment in Stamford, Connecticut. This role is crucial in ensuring a stable and secure computing infrastructure for bank staff, including end-user devices and collaboration platforms. The ideal candidate will execute operational tasks, resolve technical issues, and contribute to maintaining compliance with regulatory standards. Responsibilities:• Deliver Tier 1 and Tier 2 technical support for Windows-based desktops, laptops, peripherals, and mobile devices in office, branch, and remote settings.• Diagnose and resolve technical issues related to hardware, software, and connectivity promptly and professionally.• Administer Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint, while supporting productivity tools.• Assist users with printing, scanning, secure remote access, and connectivity to internal systems.• Manage user onboarding, offboarding, and access changes in compliance with role-based access protocols and least-privilege principles.• Handle password resets, account unlocks, and multi-factor authentication troubleshooting.• Configure, deploy, and maintain Windows devices, ensuring compliance with organizational standards.• Provide support for collaboration tools such as Microsoft Teams and OneDrive, addressing access, synchronization, and configuration issues.• Document resolutions and recurring issues in the ticketing system, contributing to the knowledge base and internal documentation.• Ensure adherence to security policies, promptly escalating any suspected incidents or violations.
2026-02-11T18:53:38Z

Data Manager

New Haven, CT
remote
Permanent
150000.00 - 170000.00 USD / Yearly
We're hiring for a Data Manager who will be hands on technically while managing a team. This is a role where you will be performing code reviews, managing data developers and engineers, performance reviews, and working closely with other department heads. You will be responsible to manage resources across multiple projects at any given time. In this role you will be responsible to manage meetings, support the data strategy, work with scrum masters and project managers to break down tasks and create user stories giving clear task lists to teams. We are looking for someone who can present to leadership and be the hands-on mentor/manager. Apply today for immediate consideration!
2026-03-03T19:43:46Z

Director of Technology

Westbury, NY
onsite
Permanent
150000.00 - 250000.00 USD / Yearly
We are looking for an experienced Director of Technology to lead our technical operations and drive innovation within our organization. In this role, you will oversee IT architecture, guide strategic data management initiatives, and ensure the seamless functioning of cloud-based systems. You will also manage a talented team of Developers and an Administrative Assistant while fostering collaboration with external vendors. Responsibilities: • Develop and maintain IT architecture strategies, ensuring optimal utilization of cloud platforms and data management systems. • Lead and mentor a team of Developers and administrative staff, encouraging attention to detail and operational efficiency. • Oversee vendor relationships to ensure alignment with organizational goals and quality service delivery. • Establish and enforce standards and best practices for software development and IT operations. • Serve as the primary technical advisor, providing hands-on support when necessary to resolve escalations and technical challenges. • Monitor and improve the performance and reliability of IT systems, ensuring data availability and security. • Drive innovation by identifying opportunities to enhance technology solutions that support organizational scaling. • Collaborate with stakeholders to align technical strategies with business objectives. • Ensure compliance with regulatory and industry standards related to IT and data management. • Implement and refine processes to streamline operations and reduce friction across technical workflows.
2026-03-12T13:28:43Z

Director, IT Infrastructure

Manchester, CT
onsite
Permanent
160000.00 - 200000.00 USD / Yearly
We are looking for a highly skilled Director of IT Infrastructure to lead and optimize our enterprise infrastructure operations. This role will play a pivotal part in ensuring the performance, scalability, and security of our systems across a nationwide organization with thousands of users and hundreds of locations. Based in Manchester, Connecticut, this position offers a hybrid work arrangement, requiring occasional travel to the corporate headquarters. Responsibilities:• Develop and execute a comprehensive IT infrastructure strategy in alignment with business growth and operational goals.• Oversee the performance and scalability of hybrid cloud environments, including Azure, to ensure efficient operations.• Manage and optimize Citrix solutions to deliver secure and seamless experiences for end-users across multiple locations.• Collaborate with teams to maintain and enhance Microsoft 365, Active Directory, and identity management systems.• Implement and refine Zscaler and Okta solutions for secure access and identity governance.• Lead initiatives to improve automation, operational efficiency, and system performance.• Establish and maintain high availability standards, achieving 99.99%+ uptime for critical infrastructure components.• Contribute to the management of the IT infrastructure budget, ensuring cost-effective solutions.• Work closely with stakeholders to align infrastructure capabilities with business expansion objectives.• Support proactive monitoring and incident response to minimize disruptions and maintain service excellence.
2026-02-17T12:23:42Z

Level II Support Analyst

Enfield, CT
onsite
Permanent
60000.00 - 80000.00 USD / Yearly
We are looking for a skilled Help Desk/Desktop Support Analyst Level II to provide exceptional IT support for both hardware and software systems. In this role, you will assist users with technical issues, manage workstations, and troubleshoot a variety of devices and platforms. This position is based in Enfield, Connecticut, and offers a dynamic opportunity to work directly with end-users and improve IT workflows.
2026-03-04T22:53:40Z

Network Administrator

Elmsford, NY
onsite
Permanent
70000.00 - 85000.00 USD / Yearly
We are looking for a Network Administrator who can support multiple locations remotely and onsite. This position has the potential to travel to local and national sites. You will be handling tier 1 support to basic networking experience, handling tickets and walk-ins. You must be able to prioritize different tickets and tasks based off priorities. In this position you will be responsible for break and fix tasks, setting up users in Active Directory, and following SOPs and knowledge based articles to troubleshoot issues.
2026-03-16T15:04:29Z

Salesforce Administrator

Stamford, CT
onsite
Permanent
100000.00 - 120000.00 USD / Yearly
We are looking for a skilled Salesforce Administrator to join our team in Stamford, Connecticut. In this role, you will oversee and optimize Salesforce systems, ensuring they align with critical business processes. The ideal candidate will possess deep technical expertise, strong problem-solving skills, and a commitment to supporting enterprise-level operations. Responsibilities: • Manage and maintain Salesforce environments, ensuring optimal performance and alignment with business objectives. • Develop and implement solutions using Salesforce Sales Cloud, Service Cloud, and Flow to meet organizational needs. • Configure and manage system security settings, including validation rules and permission models. • Collaborate with cross-functional teams to support mission-critical processes such as order entry, quoting, and case management. • Analyze and model data structures to enhance system functionality and integration. • Troubleshoot and resolve technical issues, providing timely support to users. • Ensure compliance with enterprise data standards and integration patterns. • Lead or co-lead Salesforce platform ownership in a mid-sized or enterprise environment. • Stay updated on Salesforce advancements and recommend improvements to existing systems. • Maintain documentation of system configurations, processes, and best practices.
2026-03-11T13:33:45Z