We are looking for a Telecommunications Engineer to support healthcare-related telecommunications operations in New Haven, Connecticut. This Long-term Contract position is ideal for someone who is detail oriented and can work across telecom systems while contributing knowledge of healthcare coding environments and post-payment processes. The role requires close attention to operational accuracy, effective issue resolution, and collaboration with internal teams to maintain dependable communication services.<br><br>Responsibilities:<br>• Manage and support telecommunications systems to promote stable, secure, and efficient daily operations.<br>• Investigate service interruptions and technical issues, identify root causes, and implement timely corrective actions.<br>• Work with internal stakeholders to align telecommunications support with healthcare business needs and operational priorities.<br>• Apply knowledge of ICD-9, ICD-10, and CPT-related workflows when assisting with telecom processes tied to healthcare functions.<br>• Support activities connected to post-payment operations where telecommunications coordination is required.<br>• Maintain system documentation, service records, and updates to ensure clear tracking of configurations and changes.<br>• Coordinate with vendors and technical partners to resolve escalated issues and improve service performance.
We are looking for a Senior IT Support Specialist to provide hands-on technical support for end users and office technology in New York. This contract opportunity with permanent potential is ideal for someone who enjoys resolving complex support issues, maintaining reliable workstation performance, and assisting with a wide range of hardware, software, and connectivity needs. The role will support daily operations across desktops, mobile devices, collaboration tools, and core business applications while contributing to broader IT improvement efforts.<br><br>Responsibilities:<br>• Oversee incoming support requests, prioritize open incidents, and drive issues through to completion within expected service levels.<br>• Set up, maintain, and troubleshoot desktops, laptops, monitors, mobile devices, and other end-user equipment to ensure dependable day-to-day performance.<br>• Provide assistance with collaboration platforms, communication tools, and workplace technology used across the organization.<br>• Diagnose and resolve problems affecting essential business applications and internal technology systems.<br>• Contribute to device rollouts, workstation deployments, hardware refreshes, and other IT-led implementation projects.<br>• Maintain accurate records for technology assets, equipment assignments, and support documentation.<br>• Investigate network and connectivity problems involving local infrastructure, wireless access, and related hardware components.<br>• Support the installation, replacement, and upgrade of network equipment and assist with cabling or physical connectivity tasks as needed.<br>• Work with outside technology vendors to coordinate issue resolution, infrastructure support, and hardware-related project activity.
We are looking for a customer-focused, detail-oriented individual to guide new and existing clients through a smooth onboarding and support experience in Tarrytown, New York. This role plays an important part in helping customers gain value from available products, tools, and resources while building strong long-term relationships. The ideal candidate brings strong organization, clear communication, and the ability to coordinate with multiple teams to keep accounts moving forward successfully.<br><br>Responsibilities:<br>• Lead the client journey from initial setup through ongoing engagement, helping customers build confidence and achieve successful adoption.<br>• Organize onboarding activities such as introductory outreach, training coordination, account preparation, access setup, and communication with internal partners.<br>• Deliver guidance on product usage, practical strategies, and available business and marketing resources that support customer success.<br>• Maintain regular contact with customers to assess goals, monitor satisfaction, identify challenges, and recommend improvements where needed.<br>• Recognize opportunities to expand account value, encourage referrals, and connect customers with the appropriate internal teams for next steps.<br>• Keep customer information, onboarding progress, communication history, and account updates accurately documented in company systems.<br>• Assist clients in navigating digital resources, educational content, support materials, and branded assets available to them.<br>• Contribute to the development and upkeep of onboarding documents, training content, and customer-facing communication materials.<br>• Gather client feedback and share insights with internal stakeholders to support service enhancements and a stronger overall customer experience.<br>• Partner with cross-functional teams to route questions efficiently and help ensure timely resolution of customer needs.
<p>We are looking for a Systems Engineer in Tarrytown, New York. This position will play a key role in designing, managing, and improving modern workplace technologies while connecting engineering efforts with day-to-day operational support. The ideal candidate brings strong technical depth across virtual desktop services, identity platforms, endpoint management, and automation, along with the ability to create scalable support practices for a growing user environment.</p>
We are looking for a skilled Help Desk/Desktop Support Analyst to join a fast-moving onsite IT team in White Plains, New York. This Contract position will focus on delivering advanced technical support across desktop systems, user accounts, endpoint devices, and core infrastructure services. The ideal candidate brings strong troubleshooting ability, a customer-first mindset, and the flexibility to manage both daily support needs and broader technology initiatives.<br><br>Responsibilities:<br>• Resolve complex technical issues affecting workstations, software, user access, and connected devices while serving as an escalation point for end-user support<br>• Provide hands-on support for Windows desktops, laptops, printers, mobile hardware, and other office technology used across the organization<br>• Administer account provisioning, permissions, and authentication tasks within directory services and related identity management platforms<br>• Support Microsoft 365 applications and services, including collaboration, productivity, and messaging tools used by employees<br>• Prepare, configure, deploy, and maintain endpoint devices through device management platforms and established support standards<br>• Perform imaging, software installation, patching, hardware replacements, and lifecycle refresh activities for user systems<br>• Assist with server support, hybrid environment administration, and troubleshooting across cloud-connected infrastructure<br>• Investigate and resolve network and remote connectivity issues involving VPN access, wireless service, switching, and other enterprise networking components<br>• Support conference room systems, telecommunications tools, and audiovisual equipment to help maintain smooth business operations<br>• Contribute to IT projects by assisting with rollouts, upgrades, migration-related tasks, documentation updates, and asset tracking
<p><strong>Network Architect Consultant</strong></p><p><br></p><p><strong>Location:</strong> East Hartford, CT (Hybrid)</p><p><strong>Duration:</strong> 6-12 Month Consulting Engagement</p><p><strong>Start Date:</strong> Mid-December 2026</p><p><strong>Schedule:</strong> 40 Hours per Week</p><p><br></p><p><strong>Overview:</strong></p><p>We are seeking an experienced <strong>Network Architect Consultant</strong> for a long-term consulting engagement with a large enterprise organization in the Greater Hartford area.</p><p>This position is focused on network architecture, infrastructure modernization, network migrations, integration initiatives, and strategic technology planning. The consultant will work closely with technical leadership to evaluate existing environments, recommend improvements, and help drive complex networking projects across multiple locations.</p><p><br></p><p>The ideal candidate will bring a consultative mindset and have the ability to assess existing infrastructure, identify opportunities for improvement, and provide both technical and business-focused recommendations.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Assess and evaluate existing network environments</li><li>Design scalable and secure network architecture solutions</li><li>Lead network integration, migration, and transition projects</li><li>Develop network standards, roadmaps, and best practices</li><li>Recommend infrastructure improvements to increase performance, reliability, and security</li><li>Support enterprise routing, switching, wireless, SD-WAN, firewall, and WAN technologies</li><li>Assist with network cutovers and large-scale infrastructure initiatives</li><li>Create network documentation, diagrams, and technical recommendations</li><li>Partner with technical and business stakeholders to align network strategy with organizational objectives</li><li>Serve as a trusted advisor for networking and infrastructure-related decisions</li></ul><p><br></p>
We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical support for end users in White Plains, New York. This role focuses on resolving day-to-day hardware, software, connectivity, and communication issues while helping employees stay productive across office locations. The ideal candidate brings strong desktop support experience, a practical understanding of Microsoft technologies, and the flexibility to travel as needed to support nearby sites.<br><br>Responsibilities:<br>• Deliver hands-on support for desktop, laptop, mobile device, and peripheral issues in an office environment.<br>• Diagnose and resolve problems related to Microsoft Windows, Office 365 applications, and basic user account access.<br>• Provide first-line troubleshooting for network connectivity concerns and escalate more complex infrastructure issues when appropriate.<br>• Support VoIP phone systems by identifying service interruptions, device issues, and user-level configuration problems.<br>• Assist with Active Directory tasks such as password resets, account support, and basic access-related troubleshooting.<br>• Respond to service requests in a timely manner and communicate clearly with users throughout the support process.<br>• Travel periodically to other company locations to provide onsite technical assistance and maintain consistent end-user support.<br>• Document incidents, resolutions, and recurring technical issues to support service quality and knowledge sharing.
We are looking for an experienced SAP ERP Manager to lead enterprise application strategy and delivery for a manufacturing environment in Brooklyn, New York. This Contract position calls for a hands-on leader who can align SAP capabilities with operational, supply chain, and financial business needs while guiding cross-functional teams across complex initiatives. The ideal candidate brings deep expertise in SAP-driven process improvement, strong stakeholder leadership, and a practical understanding of how ERP platforms support discrete manufacturing performance.<br><br>Responsibilities:<br>• Lead the planning, execution, and ongoing oversight of SAP ERP initiatives that support manufacturing, supply chain, warehouse, sales, quality, and finance operations.<br>• Partner with business and technical stakeholders to translate operational goals into scalable SAP solutions and process enhancements.<br>• Direct cross-functional and global project teams, ensuring timelines, budgets, risks, and deliverables are managed effectively across multiple workstreams.<br>• Oversee the configuration, optimization, and integration of key SAP modules, including PP, MM, SD, WM, QM, and FI/CO.<br>• Drive continuous improvement by identifying system, process, and reporting opportunities that increase efficiency, visibility, and business value.<br>• Provide leadership to ERP team members and vendors, setting priorities, supporting execution, and promoting high standards of performance.<br>• Establish governance practices for project delivery using structured methodologies such as Agile, Scrum, or Waterfall, depending on business needs.<br>• Support strategic ERP roadmap planning, including evaluation of future-state capabilities such as S/4HANA adoption where appropriate.