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7 results for Customer Experience Specialist in New Haven, CT

Customer Account Specialist

Wallingford, Connecticut
onsite
Permanent / Full Time
58000 - 65000 USD / Yearly
Customer Account Specialist Are you detail-oriented, adaptable, and eager to contribute to a dynamic, global team? Join a leading global wholesaler of commodities in central CT with exciting growth opportunities in a Customer Account Specialist role. Position Overview:This role is pivotal to ensuring the accurate and timely fulfillment of customer orders by coordinating logistics, maintaining documentation, and nurturing strong customer relationships. You’ll collaborate with sales teams, logistics, and customers to deliver exceptional service and efficient order processing.Key Responsibilities:<ul><li>Coordinate with sales and product teams for order accuracy</li><li>Proactively communicate with salespeople and customers regarding order status and delivery concerns.</li><li>Partner with warehouses, carriers, and logistics teams to ensure on-time product delivery.</li><li>Maintain thorough electronic documentation for orders and shipments in ERP software</li><li>Build strong customer relationships</li></ul> Qualifications:<ul><li>Education/Experience: 2+ years of relevant experience.</li><li>Skills: Proficient with MS Suite; solution-driven mindset.</li><li>Personality Traits: Quick learner, adaptable, detail-oriented, organized, eager, and enthusiastic.</li></ul> Why Join Us?<ul><li>Work in a collaborative team environment with opportunities for growth.</li><li>Be a part of a global leader with an awesome culture and top notch benefits</li></ul> To be considered, Apply today or email your resume to Kelsey.Ryan@roberthalf(.com)
2026-09-02T00:00:00Z

Customer Service/Order Entry Specialist

East Windsor Area, Connecticut
onsite
Permanent / Full Time
58000 - 70000 USD / Yearly
We are looking for a detail-oriented Customer Service/Order Entry specialist to join a growing manufacturing organization. This permanent position supports customers and internal teams by managing part quotations, entering orders, and helping maintain reliable after-market product availability. The role is well suited for someone who enjoys balancing customer communication, purchasing coordination, and administrative accuracy in a fast-paced environment. Responsibilities:<ul><li>Utilize SAP software to prepare accurate and detailed quotes for after-market parts.</li><li>Collaborate with suppliers to determine lead times and ensure timely delivery of parts.</li><li>Work closely with procurement teams in US and Europe to optimize inventory and meet customer demands.</li><li>Process customer orders efficiently and accurately.</li><li>Field customer inquiries.</li></ul>They offer fantastic benefits, work life balance, and a team atmosphere in a beautiful renovated office! To be consider apply today or email your resume to Kelsey.Ryan@roberthalf(.com)
2026-09-14T00:00:00Z

Customer Service

Farmington, Connecticut
onsite
Temporary / Contract
18.05 - 20.9 USD / Hourly
We are looking for a detail-oriented Customer Service specialist to support billing operations for a contract position in Farmington, Connecticut. This role focuses on helping customers with billing-related questions while ensuring invoices, payments, and account records are handled accurately. The ideal candidate is organized, responsive, and comfortable working with financial data in a fast-paced environment. Responsibilities: • Create and distribute invoices, billing statements, and related account documents in line with established guidelines. • Apply incoming payments accurately, record transactions, and provide receipts or confirmations when needed. • Review account activity to reconcile balances, investigate discrepancies, and help resolve payment issues promptly. • Maintain thorough and organized billing records to support accurate documentation and audit readiness. • Respond to customer inquiries about charges, payment status, and account concerns with care and courtesy. • Prepare reports that summarize receivables activity, account status, and other billing-related financial information.
2026-09-28T00:00:00Z

Customer Service

Hauppauge, New York
onsite
Permanent / Full Time
58000 - 60000 USD / Yearly
We are looking for a customer-focused detail-oriented individual to join our team in Hauppauge, New York. This position supports sales-related activities by assisting customers, responding to inquiries, and helping drive strong service outcomes. The ideal candidate brings at least 3 years of experience in customer service or sales support, along with solid Excel skills and the ability to manage both inbound and outbound communication effectively. Responsibilities: • Respond to customer inquiries by phone and email, providing accurate information and timely follow-up. • Support sales efforts by assisting with inside sales activities and helping move customer requests through completion. • Build positive client relationships through attentive service and consistent communication. • Coordinate inbound and outbound customer interactions to identify needs and support business growth. • Prepare, update, and maintain sales-related records and reports using Excel. • Work closely with internal teams to ensure orders, requests, and service issues are handled efficiently. • Assist with direct sales support tasks that contribute to customer satisfaction and revenue generation.
2026-08-31T00:00:00Z

Medical Customer Service Rep

Shelton, Connecticut
onsite
Temporary / Contract
18.05 - 20.9 USD / Hourly
We are looking for a Medical Customer Service Rep to support patients through a high-volume customer service environment in Shelton, Connecticut. This Long-term Contract position is ideal for someone who communicates with empathy, handles billing-related questions with confidence, and brings a solid understanding of medical terminology to daily interactions. The role focuses on delivering accurate information, documenting conversations carefully, and helping callers navigate healthcare-related concerns with professionalism. Responsibilities: • Respond to inbound patient calls and provide courteous, timely assistance for a wide range of service inquiries. • Explain billing matters, account details, and general healthcare-related questions in a clear and supportive manner. • Record call details accurately in Epic and other relevant systems while maintaining complete and organized documentation. • Use medical terminology appropriately to understand caller concerns and route issues to the correct team when needed. • Resolve routine service issues efficiently and escalate more complex cases according to established procedures. • Support positive patient experiences by listening carefully, confirming needs, and providing thorough follow-up information. • Maintain performance and quality expectations in a call center setting with consistent attention to accuracy and service standards.
2026-09-14T00:00:00Z

Order Entry Specialist

Norwich, Connecticut
onsite
Permanent / Full Time
21 - 24 USD / Hourly
Job Title: Order Entry ClerkLocation: Norwich, CT (Full-Time, Onsite)Pay Rate: $21–$24/hourJob Type: Permanent / Direct Hire Job Description:A growing company in the Norwich, CT area is seeking a detail-oriented Order Entry Clerk to join their team. This role is responsible for accurately entering and processing customer orders, maintaining data integrity, and supporting daily administrative operations within a fast-paced office environment. Key Responsibilities:<ul><li>Accurately enter and process customer orders into internal systems</li><li>Review orders for accuracy and completeness</li><li>Maintain and update customer and order records</li><li>Communicate with internal teams regarding order status and discrepancies</li><li>Perform general administrative and data entry tasks as needed</li><li>Ensure timely processing and documentation of orders</li></ul>Qualifications:<ul><li>1+ year of data entry experience required</li><li>Previous experience working in an office environment is required</li><li>Strong computer and system skills (ERP or order management systems a plus)</li><li>Excellent attention to detail and accuracy</li><li>Ability to manage multiple tasks in a fast-paced environment</li><li>Strong communication and organizational skills</li></ul> Interested candidates should submit their resume to:Daniele.zavarella@roberthalf(com)
2026-09-09T00:00:00Z

Supply Chain Specialist

New Haven, Connecticut
onsite
Temporary / Contract
25 - 29 USD / Hourly
About the RoleRobert Half is seeking a detail-oriented and analytical Supply Chain Specialist for a contract opportunity with a growing logistics company in New Haven, Connecticut. This position is ideal for a professional with experience in supply chain operations, inventory management, procurement, and logistics coordination.The Supply Chain Specialist will work closely with internal teams, vendors, and customers to ensure the efficient movement of materials and products while supporting operational goals and maintaining high service levels.Responsibilities<ul><li>Coordinate and monitor supply chain activities from procurement through delivery</li><li>Track inventory levels and assist with inventory planning and replenishment</li><li>Communicate with vendors, suppliers, carriers, and internal stakeholders to ensure timely shipments</li><li>Analyze supply chain data and prepare reports to support operational decision-making</li><li>Monitor purchase orders, shipment schedules, and delivery timelines</li><li>Assist with demand forecasting and inventory control initiatives</li><li>Investigate and resolve shipment discrepancies, delays, and supply chain issues</li><li>Maintain accurate records within ERP and inventory management systems</li><li>Support process improvement initiatives to increase efficiency and reduce costs</li><li>Collaborate with warehouse, purchasing, and customer service teams to meet business objectives</li></ul>
2026-09-28T00:00:00Z