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17 results for Customer Experience Specialist in New Haven, CT

Accounting Clerk

Stamford, CT
onsite
Permanent
80000.00 - 100000.00 USD / Yearly
We are looking for a detail-oriented Accounting Specialist to join our team in Stamford, Connecticut. In this role, you will play a key part in supporting financial reporting, assisting clients with accounting processes, and ensuring smooth operational workflows. This position requires strong organizational skills, a proactive attitude, and the ability to collaborate effectively with both clients and internal teams. Responsibilities:• Respond to inquiries regarding financial reporting and accounting processes with accuracy and professionalism.• Guide new and prospective clients in understanding accounting integration models, configurations, and best practices to meet reporting needs.• Conduct live training sessions and develop self-help resources to enhance client knowledge.• Troubleshoot and resolve reporting and reconciliation issues on behalf of clients.• Manage client support cases and oversee specialized projects to ensure successful outcomes.• Collaborate with support teams to streamline implementation processes and deliver seamless solutions.• Provide the engineering team with relevant insights and guidance on accounting-related matters.• Engage with stakeholders to scope future projects and offer recommendations for improvement.
2026-04-08T18:05:00Z

Collections Specialist

Stamford, CT
onsite
Temporary
27.00 - 35.00 USD / Hourly
Overview:Our company is seeking an experienced Collections Specialist to join our Stamford team. This onsite role (5 days per week) will focus on high-volume collections, executing outbound calls and emails, and effectively logging activities in a large ERP system such as NetSuite.Key Responsibilities:<ul><li>Manage high-volume collections process, including outbound calls and emails to clients and customers regarding overdue accounts</li><li>Maintain accurate documentation of collection activities in NetSuite or similar large ERP platforms</li><li>Negotiate payment arrangements and resolve account discrepancies</li><li>Monitor aging reports and follow up on delinquent accounts in accordance with company policy</li><li>Collaborate with internal departments to resolve billing issues and support timely collections</li><li>Meet and exceed daily and weekly collection targets</li><li>Prepare regular reports on collection status and account activities</li><li>Provide exceptional customer service and maintain professionalism in all communications</li></ul>
2026-04-02T04:13:41Z

Client & Matter Intake Specialist

Hartford, CT
remote
Permanent
60000.00 - 95000.00 USD / Yearly
The Client Intake and Matter Specialist supports the firm’s financial and administrative operations by reviewing, analyzing, and setting up new client and matter requests. This position ensures that all information entered into the firm’s systems is accurate, compliant with internal standards, and aligned with client-specific requirements. The role also maintains the quality and consistency of client and matter data throughout the lifecycle of each engagement. TKey Responsibilities Client & Matter Setup Review incoming intake requests submitted through the firm’s internal workflow system. Evaluate engagement documents to determine the appropriate fee arrangements, rates, billing formats, staffing assignments, and any client‑specific instructions. Configure new clients and matters in the firm’s financial platform, including: Billing options and rate structures UTBMS phase/task/activity codes Client hierarchy and address information E‑billing requirements and related settings Ongoing Matter Maintenance Process updates such as reopenings, modifications, and closures in accordance with established procedures. Work closely with revenue leadership, pricing, billing, and collections teams to implement annual rate adjustments across clients and matters. Monitor existing records for accuracy and consistency, making corrections when needed. Compliance & Data Quality Ensure that all matter setups comply with client guidelines, billing rules, and outside counsel expectations. Identify missing or unclear information and follow up with attorneys and support staff to complete the intake process. Support data cleanup projects, system upgrades, and process improvements. Prepare and analyze Excel reports to validate data quality and address discrepancies. Escalate complex or exceptions‑based issues to management as appropriate.
2026-04-14T12:24:01Z

Collections Specialist

Cheshire, CT
onsite
Temporary
22.00 - 25.00 USD / Hourly
We are looking for a detail-oriented Collections Specialist to join our team on a contract basis in Cheshire, Connecticut. In this role, you will play a key part in managing accurate billing processes and ensuring timely collections while maintaining clear and effective communication with clients. This is an excellent opportunity to contribute your expertise in collections and accounting to a dynamic environment. Responsibilities: • Maintain accurate records of customer accounts in QuickBooks, including detailed notes on collections activities. • Provide accounting clerks with up-to-date lists of customers requiring collections follow-up. • Ensure accurate invoicing by thoroughly understanding client agreements, including contract terms, payment methods, and any third-party or subsidiary involvement. • Verify and supply all necessary documentation, such as signed contracts, sales orders, and work orders, to complete the invoicing process. • Review, edit, and validate billing documents to ensure they are accurate and complete before submission. • Submit invoices to customers in accordance with their specific requirements and preferences. • Confirm the correct tax status for all invoices to ensure compliance. • Address and resolve customer inquiries related to invoicing and collections in a timely manner. • Collaborate with the Accounting Manager on additional tasks and projects as needed.
2026-04-16T13:18:43Z

Medical Biller/Collections Specialist

Bridgeport, CT
onsite
Temporary
22.80 - 26.40 USD / Hourly
We are looking for an experienced Medical Biller/Collections Specialist to join our team on a contract basis in Bridgeport, Connecticut. This role focuses on managing accounts receivable functions, ensuring accurate record-keeping, and overseeing payment processes. If you have strong organizational skills and experience in medical billing, this position offers an excellent opportunity to contribute to the financial operations of a healthcare setting. Responsibilities: • Oversee accounts receivable activities, including managing payment records and ensuring accuracy. • Process and reconcile cash receipts efficiently while maintaining up-to-date financial records. • Conduct follow-up inquiries on outstanding payments to ensure timely resolution. • Prepare and review month-end financial reports to maintain balanced accounts. • Perform data entry tasks with precision to update patient and billing information. • Utilize Epic systems for hospital billing processes and data management. • Apply medical terminology knowledge to ensure proper billing and coding. • Provide exceptional customer care by addressing billing inquiries and resolving issues. • Collaborate with other departments to streamline billing operations and optimize workflows. • Maintain compliance with healthcare regulations and practices in all billing activities.
2026-03-24T19:08:43Z

AP/AR Specialist

South Windsor, CT
onsite
Permanent
55000.00 - 65000.00 USD / Yearly
AP/AR SpecialistDirect-Hire / Permanent positionRobert Half contact: Drew.Schroll@RobertHalf com. *In-Office role, fully onsite* AP/AR Specialist Robert Half is seeking an experienced AP/AR Specialist for our client in the construction industry. This role supports both Accounts Payable and Accounts Receivable operations while collaborating with Project Managers, vendors, customers, and internal teams. Responsibilities:<ul><li>Prepare and process customer invoices and billing documentation</li><li>Monitor receivables and assist with collections</li><li>Maintain accurate accounts and billing records</li><li>Manage vendor communications and process invoices/payments</li><li>Reconcile vendor statements and resolve discrepancies</li><li>Support monthly account reconciliations and month-end close</li><li>Respond promptly to internal/external accounting inquiries</li><li>Assist with special projects as needed</li></ul> For immediate consideration, please apply today and/or email your resume to Drew.Schroll@RobertHalf com. All inquiries will remain confidential.
2026-04-14T17:28:40Z

Collections Specialist

Mineola, NY
onsite
Permanent
70000.00 - 80000.00 USD / Yearly
Collections Specialist - Business to Business, High Volume Collections Anna Parson at Robert Half is seeking an experienced, well spoken, High Volume Collections Specialist to join her client in Mineola, Long Island, NY. As the Collections Specialist, you will manage and oversee commercial collections processes, ensuring timely payments and resolving discrepancies. This position requires a strong background in credit and collections, as well as excellent analytical and communication skills. As the Collections Specialist, you will: • Manage and execute High Volume Commercial collections activities (calls and emails) to ensure timely payment of outstanding balances.• Run and analyze aging reports for your assigned client base to identify overdue accounts and develop strategies for recovery.• Collaborate with clients and internal teams to resolve billing discrepancies and payment issues.• Apply cash to ensure accurate posting of payments.• Maintain detailed records of all collection efforts and communications.• Develop and implement effective collection strategies to minimize delinquencies.• Provide regular updates and reports to management regarding collection status and outcomes.• Ensure compliance with company policies and relevant regulations in all collection activities.• Support the development of process improvements to enhance the efficiency of collection operations. Opportunity offers a collaborative, sharp team and comprehensive benefits package! Contact Anna Parson at Robert Half for immediate and confidential consideration or Apply Now!
2026-03-23T17:58:44Z

Cash Application Specialist

Stamford, CT
remote
Temporary
28.00 - 32.00 USD / Hourly
Overview:We are seeking an experienced Cash Application Specialist to join our busy accounting team. The ideal candidate will have 5+ years in accounting, including at least 2 years specifically focused on cash application. Experience with large ERP or financial systems is essential. You will be responsible for accurately applying payments, resolving discrepancies, and supporting efficient receivables processing.Key Responsibilities:<ul><li>Apply customer payments to accounts in a timely and accurate manner using large ERP systems (such as SAP, Oracle, NetSuite, or similar platforms)</li><li>Reconcile incoming payments, including checks, ACH, wire transfers, and credit card transactions</li><li>Investigate and resolve unapplied payments, misapplied funds, and discrepancies in accounts receivable</li><li>Collaborate with collections, accounts receivable, and other accounting team members to ensure data integrity and process efficiency</li><li>Maintain organized and up-to-date records of cash application activities</li><li>Support month-end close processes and provide relevant reporting</li><li>Assist with audit requests and ensure compliance with company policies and procedures</li><li>Suggest process improvements to enhance cash application accuracy and timeliness</li></ul>
2026-04-02T04:23:41Z

Claims Examiner

New Haven, CT
onsite
Contract / Temporary to Hire
32.00 - 35.00 USD / Hourly
We are seeking a detail-oriented Claims Examiner to join a fast-paced, customer-focused environment. This is a temporary, fully on-site opportunity where the Claims Examiner will manage claims from intake through resolution, ensuring accuracy, compliance, and excellent service throughout the lifecycle of each case.Key Details<ul><li>Service Type: Temporary to hire</li><li>Schedule: 5 days on-site</li><li>Hours: 8:30 AM – 5:00 PM EST</li><li>Location: New Haven, CT</li></ul>Responsibilities<ul><li>Manage workers’ compensation claims from setup through closure</li><li>Review claim and policy information to support investigations</li><li>Conduct thorough investigations, including gathering statements from claimants, insured parties, and medical providers</li><li>Determine claim compensability based on collected facts</li><li>Communicate claim decisions, including denials, to relevant stakeholders</li><li>Prepare detailed reports on investigations, settlements, and claim evaluations</li><li>Administer statutory medical and indemnity benefits in a timely manner</li><li>Set and adjust reserves within authority limits and recommend changes as needed</li><li>Monitor claim progress and recommend corrective actions to leadership</li><li>Coordinate with attorneys on hearings and litigation</li><li>Direct vendors such as nurse case managers and rehabilitation specialists</li><li>Ensure compliance with customer service standards and regulatory requirements</li><li>File necessary documentation with state agencies</li><li>Identify subrogation opportunities and support recovery efforts</li><li>Collaborate with internal teams to deliver high-quality claims handling</li></ul>
2026-04-02T18:43:43Z

Accounting Specialist within Construction

Brookfield, CT
onsite
Permanent
65000.00 - 70000.00 USD / Yearly
We're looking for a detail-oriented Accounting Specialist ready to take the next step in their career. We're supporting a Construction company to hire an accounting specialist with QuickBooks knowledge. The ideal candidate will have prior industry experience and be comfortable using QuickBooks. This is a great opportunity for someone who may be with a smaller company with limited growth options. Our client will be transitioning to a new accounting platform in the near future, so this would give candidates an opportunity to add another ERP system to their resume. This company is part of a larger organization, and the reason for the opening is a promotion, so there's definitely room to grow here. Responsibilities:• Manage accounts payable and accounts receivable processes, ensuring accuracy and timely completion.• Process invoices and payments while maintaining up-to-date financial records.• Utilize QuickBooks for tracking and managing financial transactions.• Collaborate with clients and vendors to resolve payment issues and ensure smooth financial operations.• Perform data entry tasks to maintain accurate records and reports.• Reconcile account discrepancies and investigate any financial inconsistencies.• Assist in the preparation of financial documents and reports as needed.• Maintain organized and secure documentation of all financial transactions.• Support month-end and year-end financial closing activities as required.
2026-03-26T18:18:44Z

Billing Clerk

Melville, NY
onsite
Permanent
75000.00 - 90000.00 USD / Yearly
Billing Specialist – Construction or related industries Location: Melville, Long Island, NYAnna Parson at Robert Half is partnering with a growing organization in the Melville area to identify a Billing Specialist with strong full‑cycle Accounts Receivable experience. This role focuses heavily on time and material (T& M) billing within a work order–driven environment.As the Billing Specialist, you will: <ul><li>Manage full‑cycle accounts receivable, from billing through collections</li><li>Prepare, process and review time & material billings based on work orders, contracts, and service agreements</li><li>Monitor aging reports and conduct collections efforts to ensure timely payment.</li><li>Coordinate with project managers, operations, and customers to resolve billing discrepancies</li><li>Track billing schedules, retainage, and change orders as applicable</li><li>Maintain organized billing records and support month‑end close activities</li></ul>This is an excellent opportunity for a detail‑oriented Billing Specialist seeking stability and growth with a well‑established organization on Long Island. Opportunity offers a sharp team, excellent benefits and a collaborative culture!Contact Anna Parson at Robert Half for immediate confidential consideration.
2026-04-14T18:18:43Z

Accounts Payable Specialist

Vernon, CT
onsite
Permanent
60000.00 - 70000.00 USD / Yearly
Accounts Payable SpecialistDirect-Hire / Permanent positionRobert Half contact: Drew.Schroll@RobertHalf com. *Fully onsite role - 5 days per week in office* Our client is partnering with us to identify an Accounts Payable Specialist who will play a key role in their daily accounting operations. This position offers an excellent opportunity to leverage your organizational skills and accounts payable experience in a dynamic, collaborative setting. Primary Responsibilities:<ul><li>Accurately input material and subcontract purchase orders into the ERP platform.</li><li>Coordinate and distribute tax exemption certificates to vendors for qualifying projects and subcontracts.</li><li>Match invoices with corresponding purchase orders, ensuring accurate data entry into the ERP system.</li><li>Investigate invoice discrepancies and work directly with purchasing staff and suppliers for swift issue resolution and necessary approvals.</li><li>Reconcile company credit card transactions and ensure all charges are booked to the correct general ledger accounts.</li><li>Uphold strong internal controls by scanning, organizing, and maintaining electronic purchase order and invoice files.</li></ul> For immediate consideration, please apply today and/or email your resume to Drew.Schroll@RobertHalf com. All inquiries will remain confidential.
2026-04-14T17:33:43Z

Corporate Associate

Stamford, CT
onsite
Permanent
171000.00 - 290000.00 USD / Yearly
We are looking for a skilled Corporate Associate to join our Corporate Practice in Stamford, Connecticut. The ideal candidate has 3–6 years of experience in corporate law, with a focus on mergers and acquisitions (M& A) and general transactional matters. This role offers the opportunity to work closely with partners and clients, handling complex transactions and providing strategic legal counsel. Responsibilities: • Handle a variety of corporate transactions, including mergers, acquisitions, dispositions, joint ventures, and strategic investments. • Draft, review, and negotiate key transactional documents such as purchase agreements, merger agreements, and shareholder agreements. • Conduct comprehensive due diligence, analyzing corporate records, contracts, and regulatory filings, and prepare detailed summaries. • Assist with transaction structuring, manage deal timelines, and oversee closing processes. • Provide legal advice on corporate governance, entity formation, capitalization, and regulatory compliance. • Collaborate with attorneys across various practice areas, including tax, finance, employment, and litigation, to address complex legal issues. • Supervise and mentor less experienced associates and paralegals, offering guidance on transactional matters. • Maintain direct communication with clients, fostering strong relationships and delivering tailored legal strategies.
2026-03-27T15:48:45Z

Financial Analyst

Longmeadow, CT
onsite
Permanent
70000.00 - 90000.00 USD / Yearly
Accounting & Finance SpecialistREF #0013412882 Our client, a mission-driven educational organization, is making way for a Accounting & Finance Specialist. This role sits at the intersection of accounting, financial analysis, and cross-functional projects—supporting initiatives that directly impact academic programs, funding, and long-term planning. What You’ll DoSupport monthly close activities including reconciliations, variance analysis, and financial reportingReview accounting transactions and maintain accuracy across the general ledgerAssist with preparation of financial statements, schedules, and year-end reportingCoordinate with external auditors and support audit deliverablesManage and monitor contracts and grants, ensuring compliance and accurate reportingOversee gift and cash activity, ensuring proper tracking and processing Why This Role<ul><li>Mission-driven impact – Your work directly supports programs and initiatives that make a difference in the broader community</li><li>High visibility & purpose – Partner closely with leadership and contribute to decisions that shape the organization’s future</li><li>Long-term growth – Opportunity to expand your scope and take on more responsibility as the organization evolves</li><li>Exposure across the organization – Work cross-functionally with operational teams, gaining a well-rounded view of the business</li><li>Stable, values-driven environment – Strong leadership, consistent funding, and a clear mission create a grounded, supportive workplace</li><li>Opportunity to improve and build – Help streamline processes and bring new ideas to a team open to change</li><li>Balanced, flexible culture – Hybrid schedule with a focus on sustainability and work-life balance</li></ul>
2026-04-01T16:58:45Z

Billing Clerk

Fishkill, NY
onsite
Permanent
60000.00 - 65000.00 USD / Yearly
Billing Specialist – Fully Onsite in Dutchess County, NY Our client is looking for a Billing candidate. In this role, you will own the complete billing cycle, from preparing accurate invoices to tracking payments and following up with clients. We’re seeking candidates with proven experience in billing, accounts receivable (AR), or accounting operations. If you enjoy working with numbers, managing invoice workflows, and supporting key financial processes, this role is for you. Key Responsibilities:<ul><li>Prepare, review, and submit client invoices on schedule using financial and billing software.</li><li>Audit supporting project documentation to ensure accuracy and completeness prior to billing.</li><li>Maintain billing trackers and logs; update status reports for management and internal teams.</li><li>Work directly with project managers to obtain necessary documentation, resolve discrepancies, and clarify billing requirements.</li><li>Support contract change orders, purchase orders (POs), and project close-outs as relates to invoice processing.</li><li>Work alongside cross-functional teams, including engineering and construction, to support project closeouts and ensure all billing documentation is in order.</li><li>Participate in client calls, meetings, or correspondence to troubleshoot invoice issues and confirm payment timelines.</li><li>Track accounts receivable; follow up proactively on outstanding balances to ensure timely collection.</li><li>Submit timesheets or expense reports as needed for project billing and coding purposes.</li><li>Collaborate with the accounting/finance team on month-end closing, billing reconciliations, and audit requests.</li><li>Champion on-time payments and escalate overdue invoices according to company policy.</li></ul>
2026-04-17T07:34:15Z

Entry-Level Accounting

Melville, NY
remote
Temporary
20.00 - 25.00 USD / Hourly
The Entry-Level Accounting role supports the accounting department with basic financial and administrative tasks. This position assists with data entry, documentation, and routine accounting processes.Responsibilities<ul><li>Assist with data entry and maintenance of accounting records</li><li>Support accounts payable and accounts receivable activities</li><li>Prepare and organize financial documents and reports</li><li>Perform basic reconciliations under supervision</li><li>Assist with month-end close activities as needed</li><li>Respond to internal requests for accounting information</li></ul>
2026-04-13T20:18:45Z

Office Clerk

Valhalla, NY
onsite
Temporary
20.90 - 22.00 USD / Hourly
We are looking for a detail-oriented Office Clerk to join our team on a contract basis in Valhalla, New York. In this role, you will play a key part in managing financial and administrative tasks to ensure smooth operations. This position requires strong organizational skills and the ability to handle sensitive information with accuracy and confidentiality. Responsibilities: • Monitor and track billing operations, including accounts receivable and accounts payable, for the Family Health Center. • Identify opportunities to improve reimbursement processes and follow up on overdue accounts to ensure timely payments. • Prepare detailed financial reports for presentation to the Chair and Dean’s Office as required. • Ensure compliance with all applicable state, local, and institutional regulations. • Manage and oversee budgets for the academic unit and Family Health Center, reviewing and approving funding requests and expenditures.
2026-04-13T00:08:40Z