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2 results for Customer Experience Specialist in New Haven, CT
- Hauppauge, NY
- onsite
- Temporary / Contract
- 21.85 - 25.3 USD / Hourly
- We are looking for a Customer Service Representative to support daily customer interactions and help manage the full process from pricing requests to completed orders. This Long-term Contract position is based in Hauppauge, New York, and is ideal for someone who enjoys fast-paced customer support work and can quickly become comfortable with new software tools. The right candidate will combine strong communication skills with accuracy, responsiveness, and a service-focused approach to every customer touchpoint.<br><br>Responsibilities:<br>• Respond to inbound customer inquiries by phone and provide timely, attentive support.<br>• Prepare pricing information for customers and convert approved quotes into completed sales orders.<br>• Enter and update order details accurately in company systems while maintaining organized records.<br>• Handle a mix of incoming and outgoing calls to support customer needs, follow up on requests, and confirm order information.<br>• Use internal reference materials and process guides to complete quote-related tasks efficiently and correctly.<br>• Learn new programs quickly and adapt to team workflows, tools, and customer service procedures.<br>• Coordinate with internal teams as needed to resolve issues, clarify order details, and keep requests moving forward.
- 2026-10-16T00:00:00Z
- New Haven, CT
- onsite
- Temporary / Contract
- 25 - 29 USD / Hourly
- <p>About the Role</p><p>Robert Half is seeking a detail-oriented and analytical <strong>Supply Chain Specialist</strong> for a contract opportunity with a growing logistics company in New Haven, Connecticut. This position is ideal for a professional with experience in supply chain operations, inventory management, procurement, and logistics coordination.</p><p>The Supply Chain Specialist will work closely with internal teams, vendors, and customers to ensure the efficient movement of materials and products while supporting operational goals and maintaining high service levels.</p><p>Responsibilities</p><ul><li>Coordinate and monitor supply chain activities from procurement through delivery</li><li>Track inventory levels and assist with inventory planning and replenishment</li><li>Communicate with vendors, suppliers, carriers, and internal stakeholders to ensure timely shipments</li><li>Analyze supply chain data and prepare reports to support operational decision-making</li><li>Monitor purchase orders, shipment schedules, and delivery timelines</li><li>Assist with demand forecasting and inventory control initiatives</li><li>Investigate and resolve shipment discrepancies, delays, and supply chain issues</li><li>Maintain accurate records within ERP and inventory management systems</li><li>Support process improvement initiatives to increase efficiency and reduce costs</li><li>Collaborate with warehouse, purchasing, and customer service teams to meet business objectives</li></ul><p><br></p>
- 2026-10-16T00:00:00Z