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18 results for Customer Experience Specialist in New Haven, CT

Call Center Specialist
  • White Plains, NY
  • onsite
  • Contract / Temporary to Hire
  • 16.63 - 21.00 USD / Hourly
  • We are looking for a Call Center Specialist to join our team in White Plains, New York. In this role, you will provide excellent customer service while managing incoming calls and inquiries in a fast-paced environment. This is a Contract to permanent position, offering an opportunity for long-term growth within the organization.<br><br>Responsibilities:<br>• Respond to customer inquiries and resolve issues in a detail-oriented and timely manner.<br>• Handle a high volume of incoming calls while maintaining quality and efficiency.<br>• Document customer interactions and maintain accurate records in company systems.<br>• Provide information about company products and services to callers.<br>• Collaborate with team members to address complex customer concerns effectively.<br>• Follow established protocols and procedures to ensure customer satisfaction.<br>• Escalate unresolved issues to the appropriate department or supervisor when necessary.<br>• Contribute to team goals by meeting performance metrics and objectives.<br>• Stay updated on company policies, services, and product offerings to assist customers accurately.
  • 2025-11-21T19:09:02Z
Desktop Support Analyst
  • Woodbury, NY
  • onsite
  • Contract / Temporary to Hire
  • 28.50 - 33.00 USD / Hourly
  • <p>We are seeking an adaptable IT Support Specialist with strong technical proficiency to provide critical support across a wide range of end-user technologies. The ideal candidate will be experienced with O365, VMware Horizon VDI, Active Directory, and Microsoft Exchange, and demonstrate a willingness to tackle challenges as they arise. This role requires excellent troubleshooting skills, clear communication, and a commitment to customer satisfaction in a fast-paced environment.</p><p><br></p>
  • 2025-11-26T16:53:44Z
Credit and Collections Clerk
  • White Plains, NY
  • remote
  • Temporary
  • 20.00 - 25.00 USD / Hourly
  • Job Title: Accounts Receivable / Credit & Collections Support (Contract or Contract-to-permanent) Location: White Plains, NY (On-site) Industry: Food Distribution <br> Overview: A leading food distribution company in White Plains, New York is seeking a detail-oriented and customer-focused detail oriented to join our team in a Contract or Contract-to-permanent role. This position is ideal for individuals who excel on the phone, are proactive with email follow-up, and enjoy providing excellent customer service. If you come from a call center, banking, or other customer-facing background and are looking to pivot into a back-office Accounts Receivable (AR), credit, and collections role, this is the perfect opportunity to grow your career. No prior AR experience required—we will train you! Key Responsibilities: Handle high-volume outbound and inbound phone calls to customers regarding outstanding invoices, payment statuses, and account updates. Conduct regular email follow-ups with customers to support credit and collection activities. Assist with reviewing customer accounts and documenting updates in the company’s systems. Support the credit and collections department with daily tasks, reporting, and account reconciliation as needed. Build positive customer relationships through clear, detail oriented communication and strong follow-up practices. Collaborate with internal departments (sales, customer service, finance) to resolve billing or account issues. Maintain accurate records of all customer interactions and payment commitments.
  • 2025-12-04T14:13:38Z
Collections Specialist
  • White Plains, NY
  • onsite
  • Contract / Temporary to Hire
  • 23.75 - 27.50 USD / Hourly
  • We are looking for a motivated and detail-oriented Collections Specialist to join our team in White Plains, New York. In this Contract to permanent position, you will play a vital role in managing receivables and ensuring timely payments from clients. This role requires excellent communication skills and the ability to handle a high volume of tasks while maintaining accuracy and professionalism.<br><br>Responsibilities:<br>• Review and approve next-day delivery orders by adhering to company policies and assigned credit terms.<br>• Conduct high-volume collection calls to secure payments and promptly resolve any client issues.<br>• Investigate payment discrepancies and deductions, coordinating with other departments to process necessary paperwork.<br>• Maintain communication with management and sales teams to address collection concerns and ensure timely resolutions.<br>• Adapt to different roles within the department to provide support and coverage during staff absences.<br>• Post daily payments to the Cash Easy System as required.<br>• Process daily transactions and assist customers with inquiries and weekly account updates.<br>• Monitor and analyze aging reports to identify overdue accounts and develop strategies for resolution.<br>• Ensure superior customer service by addressing client concerns effectively and professionally.<br>• Collaborate with the credit team to approve credit lines and manage balances efficiently.
  • 2025-11-17T16:09:15Z
Accounting Specialist
  • Stamford, CT
  • onsite
  • Permanent
  • 60000.00 - 70000.00 USD / Yearly
  • <p>We are looking for an Accounting Specialist to join our team in Stamford, Connecticut. In this role, you will handle essential financial operations and provide accurate accounting support for a diverse portfolio of clients. The ideal candidate is highly organized, proactive, and skilled in managing financial records while ensuring accuracy and compliance.</p><p><br></p><p>Responsibilities:</p><p>• Maintain and oversee the general ledger, ensuring accuracy and identifying discrepancies.</p><p>• Process invoices and manage bill payments, verifying details and resolving errors.</p><p>• Handle accounts receivable tasks, including preparing invoices, resolving issues, and ensuring timely deposits.</p><p>• Reconcile banking, credit card, brokerage, and retirement account transactions to ensure accurate treasury management.</p><p>• Conduct investment and partnership accounting by preparing journal entries and reconciling accounts.</p><p>• Generate financial reports and perform analytical reviews using accounting software.</p><p>• Process tax payments, ensuring compliance with deadlines and communicating cash needs to the team.</p><p>• Organize payroll processes for household or business employees in accordance with established workflows.</p><p>• Build and maintain strong relationships with external providers and clients, ensuring effective communication and collaboration.</p>
  • 2025-11-07T19:13:52Z
Payroll Administrator
  • Garden City, NY
  • onsite
  • Permanent
  • 80000.00 - 95000.00 USD / Yearly
  • <p><strong>HR/Payroll Specialist – Garden City, Long Island, NY</strong></p><p><strong>Anna Parson at Robert Half</strong> is seeking a <strong>self-motivated, standalone HR/Payroll Specialist</strong> for our client in the Garden City, Long Island, NY, area. Are you a talented HR/Payroll professional looking to join a tight-knit team and make a big impact in a small office environment? If you're ready to take the reins of full-cycle, multistate payroll and human resources management for a staff of 120+ employees, we want to hear from you!</p><p><br></p><p><strong>As the HR/Payroll Specialist, </strong>you will manage:</p><ul><li><strong>End-to-End Payroll Administration</strong>: Process full-cycle, multistate payroll for 120+ employees with a keen eye for accuracy and compliance.</li><li><strong>Human Resources Support</strong>: Manage employee onboarding, benefits administration, compliance tracking, and other HR functions to ensure a seamless experience for team members.</li><li><strong>Policy Oversight</strong>: Maintain and update HR policies as needed, ensuring adherence to federal, state, and local regulations.</li><li><strong>Small Office, Big Impact</strong>: Collaborate closely with other departments to foster a positive work environment in a dynamic small office setting.</li></ul><p>Seeking an <strong>HR/Payroll Specialist </strong>with ADP WFN experience in a multistate environment.</p><p><br></p><p><strong>Why Join?</strong></p><ul><li><strong>Small Office, Big Impact</strong>: You'll be an integral part of a close-knit team where your work directly contributes to the company’s success.</li><li><strong>Autonomy</strong>: Take ownership of your role, manage your responsibilities independently, and drive meaningful results.</li><li><strong>Location</strong>: Enjoy working in the vibrant Garden City area, conveniently located in Long Island, NY!</li></ul><p><strong>Contact Anna Parson at Robert Half or apply now! </strong></p>
  • 2025-11-19T21:44:26Z
Front Desk Coordinator
  • Darien, CT
  • onsite
  • Contract / Temporary to Hire
  • 17.00 - 18.00 USD / Hourly
  • We are looking for a dedicated and personable Front Desk Coordinator to join our team in Darien, Connecticut. In this Contract to permanent role, you will be the first point of contact for members and guests, ensuring an exceptional experience from start to finish. If you have strong organizational skills and enjoy a customer-facing role, we encourage you to apply.<br><br>Responsibilities:<br>• Greet members and guests with a friendly and detail oriented demeanor.<br>• Process payments accurately using the designated payment platform.<br>• Manage the creation and distribution of flyers, as well as the printing of food and beverage menus.<br>• Schedule appointments for the golf simulator and manage bookings efficiently.<br>• Deliver outstanding customer service to enhance the overall member experience.<br>• Answer incoming calls and assist with inquiries or direct them to the appropriate department.<br>• Maintain the front desk area in a clean and organized manner.<br>• Assist with administrative tasks to support daily operations.
  • 2025-12-05T16:34:18Z
Accounting Specialist
  • Farmington, CT
  • onsite
  • Permanent
  • 58000.00 - 65000.00 USD / Yearly
  • <p><strong>Job Title: Accounting Specialist – AP & Payroll (Direct Hire)</strong></p><p> <strong>Location:</strong> Farmington, CT (Onsite)</p><p> <strong>Compensation:</strong> Up to $65,000 annually, DOE</p><p> <strong>Benefits:</strong> Excellent benefits package | Generous PTO | Collaborative team environment</p><p><br></p><p><strong>About the Role:</strong></p><p> We are seeking an experienced and detail-oriented <strong>Accounting Specialist</strong> to join our client’s professional services firm in <strong>Farmington, CT</strong>. This <strong>direct hire</strong> position will focus primarily on <strong>Accounts Payable (AP)</strong> and <strong>Payroll</strong>, supporting the finance team with day-to-day accounting operations.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage <strong>full cycle Accounts Payable</strong>, including invoice processing, coding, approvals, and payments</li><li>Perform <strong>account and bank reconciliations</strong> and maintain accurate financial records</li><li>Process and audit <strong>employee expense reports</strong> in compliance with company policies</li><li>Support <strong>monthly close</strong> processes through reconciliations and journal entries</li><li>Coordinate with a 3rd party payroll provider to process <strong>bi-weekly payroll</strong> for approximately <strong>50 employees</strong></li><li>Collaborate with internal teams and external vendors to resolve discrepancies</li></ul><p><br></p><p><strong>Qualifications:</strong></p><ul><li><strong>5+ years</strong> of recent, steady experience in an <strong>AP-focused accounting role</strong></li><li>Proficiency with <strong>accounting software</strong> and strong <strong>Excel skills</strong></li><li>Experience processing or assisting with <strong>payroll</strong> (<u>preferred but not required)</u></li><li>Prior experience in a <strong>professional services environment</strong><u> is a plus, not a must</u></li><li>High level of accuracy, attention to detail, and organizational skills</li><li>Ability to manage multiple priorities and meet deadlines</li></ul><p><br></p><p><strong>To Apply:</strong></p><p> Please submit your resume here or apply directly to Daniele.Zavarella@roberthalf com!</p>
  • 2025-12-09T14:23:46Z
Accounts Receivable Specialist
  • White Plains, NY
  • remote
  • Contract / Temporary to Hire
  • 25.00 - 35.00 USD / Hourly
  • <p>Ready to bring your A-game to a fast-paced, boots-on-the-ground construction team? We’re looking for an energetic, detail-loving Accounts Receivable Specialist who thrives on organization, communication, and keeping the cash flowing. If you enjoy a mix of numbers, people, and problem-solving—and want to make a real impact—you’re exactly who we want on our crew!</p><p>What You’ll Do</p><ul><li>Own the full Accounts Receivable cycle from invoicing to collections in a dynamic construction environment</li><li>Prepare accurate and timely customer invoices, progress billings, and supporting documentation</li><li>Monitor outstanding receivables and follow up with clients, project managers, and vendors</li><li>Reconcile customer accounts and resolve billing discrepancies with a “let’s get this done” mentality</li><li>Process payments, maintain logs, and keep financial records up to date and audit-ready</li><li>Collaborate with internal teams to ensure project billing aligns with contracts and job costing</li><li>Generate AR aging reports and provide insights on cash flow</li><li>Use Microsoft Dynamics 365 every day to keep financial data organized and moving smoothly</li></ul><p><br></p>
  • 2025-12-01T00:17:57Z
Accounts Receivable Specialist
  • Melville, NY
  • remote
  • Temporary
  • 30.00 - 35.00 USD / Hourly
  • <p>Our team is seeking a skilled Accounts Receivable/Collections Specialist for a temporary assignment with an established organization in Melville, NY. This is a great opportunity to bring your experience in AR and collections to a team that values accuracy, professionalism, and strong relationship management.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage and maintain accounts receivable records, including processing invoices and payments</li><li>Monitor customer accounts for outstanding balances and proactively initiate collection activities</li><li>Communicate effectively with clients to resolve discrepancies and secure payments</li><li>Prepare aging reports, assist with reconciliations, and support month-end close processes</li><li>Collaborate with accounting team to ensure accurate and timely posting of receipts and adjustments</li></ul><p><br></p>
  • 2025-11-21T21:18:43Z
Compensation & Benefits Specialist
  • Stamford, CT
  • onsite
  • Temporary
  • 50.00 - 55.00 USD / Hourly
  • <p>Our client in the Lower Fairfield, CT area has an opening for a skilled Compensation & Benefits Specialist. This is a long-term contract role that will focus on supporting and optimizing employee benefits and compensation programs. The ideal candidate will bring expertise in benefits management and, ideally, some experience with compensation processes to enhance our corporate benefits strategies and operations.</p><p><br></p><p>Responsibilities:</p><p>• Provide hands-on support for health, welfare, and retirement programs, as well as several global benefit initiatives.</p><p>• Manage issues related to benefits programs, including resolution and root cause analysis.</p><p>• Develop and maintain process documentation and ensure clear communication with associates regarding benefits.</p><p>• Assist in the administration of corporate benefit programs, including leaves of absence, tuition reimbursement, and other offerings.</p><p>• Oversee benefits and retirement administration, including invoice processing, claim management, budgeting, and reporting.</p><p>• Coordinate SharePoint site updates for HR policies and benefits information.</p><p>• Support mergers and acquisitions activities, particularly in harmonizing benefit plans and onboarding new businesses.</p><p>• Interact with vendors, auditors, and consultants to ensure compliance and effective program management.</p><p>• Contribute to compensation-related activities such as benchmarking, executive compensation administration, and equity program reporting.</p><p>• Assist with the annual compensation planning process and manage reporting for incentive plans.</p><p><br></p><p>If you are interested in this Compensation and Benefits Consultant opening, please email your resume in Word format to "joseph.colagiacomo@roberthalf with the subject line "Benefits & Compensation Consultant"</p>
  • 2025-12-02T16:54:14Z
Collections Specialist
  • Plainview, NY
  • onsite
  • Permanent
  • 60000.00 - 70000.00 USD / Yearly
  • <p><strong>Accounts Receivable Collector in Plainview, Long Island, NY </strong></p><p>Are you an Accounts Receivable professional with a proven ability to resolve collection issues and perform complex reconciliations? </p><p><strong>Anna Parson at Robert Half </strong>is seeking a detail-oriented <strong>Accounts Receivable Collector </strong>with exceptional Excel proficiency and strong communication skills to manage and resolve outstanding receivables efficiently.</p><p><strong>As the Accounts Receivable Collector, you will: </strong></p><ul><li>Manage all aspects of accounts receivable collections, including contacting customers for payment resolution.</li><li>Execute complex reconciliations across multiple accounts and data sources.</li><li>Accurately identify and resolve discrepancies with attention to detail.</li><li>Document collection calls and payment arrangements thoroughly.</li><li>Prepare and analyze AR aging and reconciliation reports using advanced Excel functions such as pivot tables, VLOOKUP, and formulas.</li><li>Partner with internal teams to address disputes and support month-end close activities.</li></ul><p><strong>Contact Anna Parson at Robert Half</strong> if you are a proactive problem-solver ready to make an impact! Or Apply now!</p>
  • 2025-11-19T21:44:26Z
Client Services Associate
  • Fairfield, CT
  • onsite
  • Permanent
  • 80000.00 - 110000.00 USD / Yearly
  • <p>Join a fast-growing, innovative financial firm that’s redefining how investors access sophisticated strategies through exchange-traded products. Our client is looking for a Client Services Associate to play a key role in expanding their long-term ETF platform. This is a dynamic opportunity for an early-career professional who’s eager to blend analytical skills, client engagement, and creative problem-solving in a high-growth, entrepreneurial environment.</p><p><br></p><p>Responsibilities of this position will include:</p><p>·      Maintain and segment CRM data to enhance advisor engagement and inform sales strategy.</p><p>·      Build dashboards and reporting tools that track performance and support data-driven decision making.</p><p>·      Develop streamlined processes for updating content and documentation to ensure consistency and efficiency.</p><p>·      Conduct competitor and market research to help shape positioning and messaging.</p><p>·      Manage inbound client inquiries and provide timely, thoughtful responses.</p><p>·      Assist with logistics, scheduling, and follow-up for webinars, meetings, and conferences.</p><p><br></p><p>For immediate consideration please email Alex.Muzaurieta@roberthalf.</p>
  • 2025-11-13T19:09:03Z
Front Desk Coordinator
  • Commack, NY
  • onsite
  • Temporary
  • 19.00 - 20.00 USD / Hourly
  • <p>We are looking for a detail-oriented and personable Front Desk Coordinator to provide some short-term coverage! This role offers an excellent opportunity to interact with customers and ensure smooth front desk operations. The ideal candidate will thrive in a fast-paced environment and demonstrate exceptional organizational and communication skills.</p><p><br></p><p>Responsibilities:</p><p>• Welcome and greet customers promptly upon arrival to create a positive experience.</p><p>• Direct customers to the appropriate departments or personnel based on their needs.</p><p>• Answer and manage incoming calls efficiently using a multi-line phone system.</p><p>• Maintain a clean and organized reception area to ensure it meets company standards.</p><p><br></p>
  • 2025-12-09T14:28:48Z
Loan Servicing - Support
  • Meriden, CT
  • onsite
  • Contract / Temporary to Hire
  • 19.00 - 22.00 USD / Hourly
  • We are looking for a dedicated Loan Servicing Support Specialist to join our team in Meriden, Connecticut. In this Contract to permanent position, you will play a vital role in loan processing and servicing, ensuring accurate records and providing excellent customer support. If you thrive in a detail-oriented and compliance-driven environment, this opportunity is perfect for you.<br><br>Responsibilities:<br>• Coordinate escrow payments for property taxes, insurance, and association fees to ensure timely and accurate processing.<br>• Process loan payments, advances, and adjustments while maintaining precise transaction records.<br>• Investigate and resolve issues related to misapplied or missing loan payments promptly.<br>• Perform general loan maintenance tasks, including modifications, extensions, and system updates as required.<br>• Address credit reporting errors and manage responses to disputes effectively.<br>• Review loan documentation for accuracy and completeness, ensuring compliance with regulations.<br>• Communicate with customers to provide information, resolve inquiries, and deliver exceptional service.<br>• Collaborate with internal departments to streamline processes and maintain accurate loan servicing systems.<br>• Ensure all tasks are completed in adherence to confidentiality and compliance standards.
  • 2025-11-19T18:18:50Z
Senior Attorney
  • White Plains, NY
  • onsite
  • Permanent
  • 200000.00 - 250000.00 USD / Yearly
  • <p>Our client, a growing White Plains-based firm, is seeking a Senior Associate Attorney with a minimum of 5 years of legal experience to join its expanding mass arbitration practice. This is a unique opportunity to be part of a dynamic team that is shaping the future of arbitration work at scale.</p><p><br></p><p><strong>Role Overview</strong></p><p>The Senior Associate will take a leading role in managing and overseeing arbitration matters—both consumer and commercial—for a range of clients. The ideal candidate will bring hands-on experience with major arbitration providers such as the American Arbitration Association (AAA) and JAMS, and a strong understanding of the procedural and strategic differences between arbitration and traditional litigation.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p>• Oversee and manage all phases of arbitration matters, including initiating filings, coordinating discovery, and handling procedural motions and hearings.</p><p>• Serve as a subject matter expert on arbitration processes, rules, and best practices.</p><p>• Supervise or coordinate day-to-day operations of ongoing arbitrations, ensuring deadlines and procedural requirements are met.</p><p>• Collaborate with team members and firm leadership to refine and scale arbitration processes using firm-developed software and workflow systems.</p><p>• Contribute to client strategy, risk assessment, and case management planning.</p><p>• Mentor junior team members and help grow the firm’s arbitration capabilities.</p><p><br></p><p><br></p>
  • 2025-11-13T15:44:13Z
Front Desk Coordinator
  • Stamford, CT
  • onsite
  • Temporary
  • 18.00 - 20.00 USD / Hourly
  • We are looking for a dedicated and detail-oriented Executive Assistant to provide high-level support to senior leadership within the financial services sector. In this long-term contract position, you will play a key role in managing schedules, coordinating travel arrangements, and ensuring seamless communication across teams. This opportunity is based in Stamford, Connecticut.<br><br>Responsibilities:<br>• Manage and maintain executives' calendars, ensuring appointments and meetings are efficiently organized.<br>• Coordinate domestic and international travel arrangements, including booking flights, accommodations, and transportation.<br>• Prepare materials and agendas for executive meetings, ensuring all required documents are available and organized.<br>• Serve as the primary point of contact for scheduling and communication between executives and internal teams.<br>• Monitor and prioritize incoming correspondence, responding on behalf of the executive when appropriate.<br>• Ensure timely follow-ups on action items and decisions from meetings.<br>• Maintain confidentiality and handle sensitive information with professionalism.<br>• Collaborate with other departments to facilitate executive requests and streamline operational workflows.<br>• Assist in planning and organizing events and meetings, both virtual and in-person.<br>• Provide support for additional administrative tasks as needed.
  • 2025-12-10T20:58:36Z
General Office Clerk
  • Mystic, CT
  • onsite
  • Temporary
  • 17.00 - 18.00 USD / Hourly
  • We are looking for a detail-oriented General Office Clerk to join our team in Mystic, Connecticut. In this Contract position, you will play a key role in supporting administrative operations by maintaining and organizing office records, ensuring smooth workflows, and providing essential back-office support. This role offers an excellent opportunity to contribute to a dynamic environment.<br><br>Responsibilities:<br>• Prepare, review, and organize files to ensure accurate record-keeping and easy retrieval.<br>• Handle document scanning tasks to create digital copies and maintain electronic archives.<br>• Perform data entry with precision to update and maintain office systems and databases.<br>• Provide general back-office support to assist with administrative processes and daily operations.<br>• Ensure all scanned and physical documents are properly labeled and stored.<br>• Collaborate with team members to address office workflow challenges and improve efficiency.<br>• Sort and distribute incoming correspondence to the appropriate departments.<br>• Maintain an orderly and organized workspace to streamline operations.<br>• Assist in compiling reports and summaries as needed.
  • 2025-12-04T19:14:26Z