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18 results for Customer Experience Specialist in New Haven, CT

Dispatching Specialist
  • Bloomfield, CT
  • remote
  • Temporary
  • 19.00 - 20.00 USD / Hourly
  • <p>We are working with a client in the logistics world looking to bring on a Dispatching Inventory Specialist. This role will be Sunday - Tuesday 6 am - 6 pm, fully on site.</p><p><br></p><p>Daily Responsibilities include:</p><p> -Scheduling, organizing and monitoring all vehicle in and out activities</p><p>- Coordinate with vendors and other third-party service providers to ensure timely delivery of goods.</p><p>- Monitor and ensure that all vehicles entering the facility comply with safety regulations and procedures.</p><p>- Maintain records of arrivals, departures, and deliveries, ensuring accuracy and timeliness.</p><p>- Resolve any customer service issues that arise at the truck yard, including complaints and disputes.</p><p>- Monitor and enforce security measures to safeguard the truck yard from potential theft or vandalism.</p><p>- Prepare reports on truck yard operations, including maintenance and safety issues.</p><p>-Assist with timecard or billing issues</p>
  • 2025-11-20T15:29:02Z
Patient Access Specialist
  • New Haven, CT
  • onsite
  • Temporary
  • 17.10 - 19.80 USD / Hourly
  • We are looking for a dedicated and detail-oriented Patient Access Specialist to join our healthcare team in New Haven, Connecticut. In this role, you will play a vital part in ensuring seamless patient registration, scheduling, and insurance verification processes within a fast-paced environment. This is a long-term contract position that requires strong customer service skills and the ability to manage multiple tasks efficiently.<br><br>Responsibilities:<br>• Facilitate patient check-in and check-out processes, ensuring accurate collection and documentation of demographic and insurance information.<br>• Schedule patient appointments promptly while coordinating with clinical staff to meet facility and patient needs.<br>• Verify insurance eligibility and obtain necessary authorizations to ensure proper reimbursement for services.<br>• Provide exceptional customer service by addressing patient inquiries and assisting individuals with special needs, such as language barriers or disabilities.<br>• Maintain compliance with healthcare regulations, managed care requirements, and organizational policies.<br>• Use multiple applications to document visit information and update patient accounts efficiently.<br>• Collaborate with the clinical team to fill open appointment slots and manage waitlists effectively.<br>• Adhere to Red Flag procedures to ensure patient safety during the registration process.<br>• Perform ad hoc tasks related to financial discrepancies and reconciliation as needed.<br>• Troubleshoot scheduling or system issues to maintain smooth operation.
  • 2025-11-11T15:44:27Z
Collections Specialist
  • White Plains, NY
  • onsite
  • Contract / Temporary to Hire
  • 23.75 - 27.50 USD / Hourly
  • We are looking for a motivated and detail-oriented Collections Specialist to join our team in White Plains, New York. In this Contract to permanent position, you will play a vital role in managing receivables and ensuring timely payments from clients. This role requires excellent communication skills and the ability to handle a high volume of tasks while maintaining accuracy and professionalism.<br><br>Responsibilities:<br>• Review and approve next-day delivery orders by adhering to company policies and assigned credit terms.<br>• Conduct high-volume collection calls to secure payments and promptly resolve any client issues.<br>• Investigate payment discrepancies and deductions, coordinating with other departments to process necessary paperwork.<br>• Maintain communication with management and sales teams to address collection concerns and ensure timely resolutions.<br>• Adapt to different roles within the department to provide support and coverage during staff absences.<br>• Post daily payments to the Cash Easy System as required.<br>• Process daily transactions and assist customers with inquiries and weekly account updates.<br>• Monitor and analyze aging reports to identify overdue accounts and develop strategies for resolution.<br>• Ensure superior customer service by addressing client concerns effectively and professionally.<br>• Collaborate with the credit team to approve credit lines and manage balances efficiently.
  • 2025-11-17T16:09:15Z
Accounting Specialist
  • Stamford, CT
  • onsite
  • Permanent
  • 60000.00 - 70000.00 USD / Yearly
  • <p>We are looking for an Accounting Specialist to join our team in Stamford, Connecticut. In this role, you will handle essential financial operations and provide accurate accounting support for a diverse portfolio of clients. The ideal candidate is highly organized, proactive, and skilled in managing financial records while ensuring accuracy and compliance.</p><p><br></p><p>Responsibilities:</p><p>• Maintain and oversee the general ledger, ensuring accuracy and identifying discrepancies.</p><p>• Process invoices and manage bill payments, verifying details and resolving errors.</p><p>• Handle accounts receivable tasks, including preparing invoices, resolving issues, and ensuring timely deposits.</p><p>• Reconcile banking, credit card, brokerage, and retirement account transactions to ensure accurate treasury management.</p><p>• Conduct investment and partnership accounting by preparing journal entries and reconciling accounts.</p><p>• Generate financial reports and perform analytical reviews using accounting software.</p><p>• Process tax payments, ensuring compliance with deadlines and communicating cash needs to the team.</p><p>• Organize payroll processes for household or business employees in accordance with established workflows.</p><p>• Build and maintain strong relationships with external providers and clients, ensuring effective communication and collaboration.</p>
  • 2025-11-07T19:13:52Z
Payroll Administrator
  • Garden City, NY
  • onsite
  • Permanent
  • 80000.00 - 95000.00 USD / Yearly
  • <p><strong>HR/Payroll Specialist – Garden City, Long Island, NY</strong></p><p><strong>Anna Parson at Robert Half</strong> is seeking a <strong>self-motivated, standalone HR/Payroll Specialist</strong> for our client in the Garden City, Long Island, NY, area. Are you a talented HR/Payroll professional looking to join a tight-knit team and make a big impact in a small office environment? If you're ready to take the reins of full-cycle, multistate payroll and human resources management for a staff of 120+ employees, we want to hear from you!</p><p><br></p><p><strong>As the HR/Payroll Specialist, </strong>you will manage:</p><ul><li><strong>End-to-End Payroll Administration</strong>: Process full-cycle, multistate payroll for 120+ employees with a keen eye for accuracy and compliance.</li><li><strong>Human Resources Support</strong>: Manage employee onboarding, benefits administration, compliance tracking, and other HR functions to ensure a seamless experience for team members.</li><li><strong>Policy Oversight</strong>: Maintain and update HR policies as needed, ensuring adherence to federal, state, and local regulations.</li><li><strong>Small Office, Big Impact</strong>: Collaborate closely with other departments to foster a positive work environment in a dynamic small office setting.</li></ul><p>Seeking an <strong>HR/Payroll Specialist </strong>with ADP WFN experience in a multistate environment.</p><p><br></p><p><strong>Why Join?</strong></p><ul><li><strong>Small Office, Big Impact</strong>: You'll be an integral part of a close-knit team where your work directly contributes to the company’s success.</li><li><strong>Autonomy</strong>: Take ownership of your role, manage your responsibilities independently, and drive meaningful results.</li><li><strong>Location</strong>: Enjoy working in the vibrant Garden City area, conveniently located in Long Island, NY!</li></ul><p><strong>Contact Anna Parson at Robert Half or apply now! </strong></p>
  • 2025-11-19T21:44:26Z
Front Desk Coordinator
  • Darien, CT
  • onsite
  • Contract / Temporary to Hire
  • 17.00 - 18.00 USD / Hourly
  • We are looking for a dedicated and personable Front Desk Coordinator to join our team in Darien, Connecticut. In this Contract to permanent role, you will be the first point of contact for members and guests, ensuring an exceptional experience from start to finish. If you have strong organizational skills and enjoy a customer-facing role, we encourage you to apply.<br><br>Responsibilities:<br>• Greet members and guests with a friendly and detail oriented demeanor.<br>• Process payments accurately using the designated payment platform.<br>• Manage the creation and distribution of flyers, as well as the printing of food and beverage menus.<br>• Schedule appointments for the golf simulator and manage bookings efficiently.<br>• Deliver outstanding customer service to enhance the overall member experience.<br>• Answer incoming calls and assist with inquiries or direct them to the appropriate department.<br>• Maintain the front desk area in a clean and organized manner.<br>• Assist with administrative tasks to support daily operations.
  • 2025-11-14T14:14:02Z
Collections Specialist
  • Plainview, NY
  • onsite
  • Permanent
  • 60000.00 - 70000.00 USD / Yearly
  • <p><strong>Accounts Receivable Collector in Plainview, Long Island, NY </strong></p><p>Are you an Accounts Receivable professional with a proven ability to resolve collection issues and perform complex reconciliations? </p><p><strong>Anna Parson at Robert Half </strong>is seeking a detail-oriented <strong>Accounts Receivable Collector </strong>with exceptional Excel proficiency and strong communication skills to manage and resolve outstanding receivables efficiently.</p><p><strong>As the Accounts Receivable Collector, you will: </strong></p><ul><li>Manage all aspects of accounts receivable collections, including contacting customers for payment resolution.</li><li>Execute complex reconciliations across multiple accounts and data sources.</li><li>Accurately identify and resolve discrepancies with attention to detail.</li><li>Document collection calls and payment arrangements thoroughly.</li><li>Prepare and analyze AR aging and reconciliation reports using advanced Excel functions such as pivot tables, VLOOKUP, and formulas.</li><li>Partner with internal teams to address disputes and support month-end close activities.</li></ul><p><strong>Contact Anna Parson at Robert Half</strong> if you are a proactive problem-solver ready to make an impact! Or Apply now!</p>
  • 2025-11-19T21:44:26Z
Tax Administrative Assistant
  • New Haven, CT
  • onsite
  • Permanent
  • 60000.00 - 68000.00 USD / Yearly
  • <p><strong>*Permanent* Tax Support Specialist</strong></p><p><strong>Location:</strong> New Haven, CT (Onsite, Full-Time)</p><p><strong>Salary:</strong> $60,000–$70,000 (paid hourly) -Depending on Experience</p><p><br></p><p><br></p><p><br></p><p>We are currently seeking a dedicated <strong>Tax Support Specialist</strong> to join our client's team in <strong>New Haven, CT</strong>. This is a <strong>full-time, onsite</strong> role offering a blend of front desk responsibilities and critical back-end administrative support for the firm's tax professionals.</p><p>As one of the first point of contact for clients, you’ll play a key role in representing the firm’s professionalism and customer-first approach, while also managing sensitive tax-related documentation with accuracy and discretion.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><strong>Front Desk Duties:</strong></p><ul><li>Answer and route incoming phone calls professionally</li><li>Greet clients and visitors with a welcoming demeanor</li><li>Assist clients with general inquiries and follow-up items</li><li>Manage appointment scheduling and client check-ins</li></ul><p><strong>Administrative & Back-End Support:</strong></p><ul><li>Collect, organize, and verify tax documents for preparers</li><li>Maintain client records and ensure accurate data entry</li><li>Utilize Microsoft Excel to manage and track financial data</li><li>Support office operations and help ensure deadlines are met</li></ul><p><br></p><p><strong>Qualifications:</strong></p><ul><li><b>1+ years of experience supporting tax professionals</b></li><li>Strong proficiency in <strong>Microsoft Excel</strong> is required</li><li>High attention to detail with the ability to manage multiple priorities</li><li>Adaptable and comfortable in a <strong>fast-paced environment</strong></li><li>Excellent communication and organizational skills</li><li>Experience in a tax or financial services environment is a plus</li></ul><p><br></p><p><strong>Compensation/Benefits/Highlights:</strong></p><ul><li>Competitive salary based on experience ($60K–$70K)</li><li>Full benefits package including 401k</li><li>Supportive, employee-focused work culture</li><li>Opportunity for long-term stability and professional growth</li></ul><p><br></p><p><strong>To Apply:</strong></p><p>Please submit your resume here or email to Daniele.Zavarella@roberthalf com!</p>
  • 2025-11-10T13:23:58Z
Physician Office Liaison
  • New Haven, CT
  • remote
  • Temporary
  • 17.00 - 19.00 USD / Hourly
  • <p>Robert Half is seeking a detail-oriented and customer-focused <strong>Patient Registration Specialist</strong> to join our healthcare client’s team. If you have strong organizational skills, thrive in a fast-paced environment, and enjoy providing top-notch customer service, we want to hear from you!</p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Front Desk Coordination:</strong> Serve as the first point of contact for patients, ensuring smooth front desk operations.</li><li><strong>Phone Support:</strong> Answer phone inquiries professionally, directing calls appropriately while maintaining proper records.</li><li><strong>Patient Check-in/Check-out:</strong> Facilitate seamless patient intake and discharge processes, verifying necessary documentation.</li><li><strong>Appointment Scheduling:</strong> Efficiently manage appointment calendars, ensuring timely scheduling and rescheduling when necessary.</li><li><strong>Patient Care:</strong> Promote a welcoming and supportive experience for patients, addressing questions and concerns empathetically.</li><li><strong>Customer Service:</strong> Deliver exemplary service by promptly addressing patient inquiries and maintaining a positive demeanor.</li></ul><p><strong>Qualifications and Skills:</strong></p><ul><li>Previous experience in a healthcare or administrative setting is strongly preferred.</li><li>Exceptional organizational and multitasking abilities.</li><li>Strong communication and interpersonal skills to ensure patient satisfaction.</li><li>Familiarity with patient management systems is a plus.</li><li>High level of professionalism and the ability to maintain confidentiality.</li><li>Availability for flexible hours depending on clinic operations.</li></ul><p><br></p>
  • 2025-10-17T16:04:04Z
Payroll Administrator
  • Torrington, CT
  • onsite
  • Permanent
  • 55000.00 - 68000.00 USD / Yearly
  • <p><strong>Payroll Specialist – Permanent Position | $55,000-$68,000</strong></p><p>&#128205; <em>Location:</em> Torrington, CT</p><p> &#127981; <em>Industry:</em> Manufacturing</p><p> &#128338; <em>Schedule:</em> Full-time | On-site</p><p><br></p><p>Our client, a well-established manufacturing company with a team of over 100 employees, is dedicated to producing high-quality products and maintaining a culture of excellence, integrity, and teamwork. We are seeking a <strong>Payroll Specialist</strong> to join our client's accounting and HR team to ensure accurate and timely payroll processing.</p><p><br></p><p><br></p><p>The <strong>Payroll Specialist</strong> will be responsible for processing biweekly payroll for 100+ employees, ensuring compliance with all state and federal payroll tax regulations. The ideal candidate will be detail-oriented, dependable, and experienced with payroll systems.</p><p> <strong>Key Responsibilities</strong></p><ul><li>Process and audit payroll for 100+ employees accurately and on time.</li><li>Manage and reconcile payroll taxes, garnishments, and other deductions.</li><li>Maintain payroll records and ensure compliance with federal, state, and local laws.</li><li>Coordinate with HR and Finance to ensure accurate employee data and reporting.</li><li>Generate and distribute payroll reports as needed.</li><li>Handle employee payroll inquiries with professionalism and confidentiality.</li></ul><p><strong>Qualifications</strong></p><ul><li><strong>1+ year of payroll experience</strong> handling <strong>50+ employees</strong> (required).</li><li>Experience using payroll software (e.g., ADP, Paychex, QuickBooks, or similar).</li><li>Understanding of <strong>payroll taxes</strong> is a plus!</li><li>Excellent attention to detail, accuracy, and organizational skills.</li><li>Associate or Bachelor’s degree <strong>preferred</strong>.</li><li>Manufacturing or industrial environment experience a plus.</li></ul><p><strong>Compensation & Benefits</strong></p><ul><li><strong>Salary:</strong> Up to <strong>$68,000 annually</strong>, depending on experience.</li><li><strong>Comprehensive healthcare benefits</strong> (medical, dental, vision).</li><li><strong>Paid Time Off (PTO)</strong> and paid holidays.</li><li>Retirement plan options.</li><li>Supportive, team-oriented work environment.</li></ul><p><br></p><p>Please apply here or to Daniele.Zavarella@roberthalf com!</p>
  • 2025-11-04T18:53:45Z
Client Services Associate
  • Fairfield, CT
  • onsite
  • Permanent
  • 80000.00 - 110000.00 USD / Yearly
  • <p>Join a fast-growing, innovative financial firm that’s redefining how investors access sophisticated strategies through exchange-traded products. Our client is looking for a Client Services Associate to play a key role in expanding their long-term ETF platform. This is a dynamic opportunity for an early-career professional who’s eager to blend analytical skills, client engagement, and creative problem-solving in a high-growth, entrepreneurial environment.</p><p><br></p><p>Responsibilities of this position will include:</p><p>·      Maintain and segment CRM data to enhance advisor engagement and inform sales strategy.</p><p>·      Build dashboards and reporting tools that track performance and support data-driven decision making.</p><p>·      Develop streamlined processes for updating content and documentation to ensure consistency and efficiency.</p><p>·      Conduct competitor and market research to help shape positioning and messaging.</p><p>·      Manage inbound client inquiries and provide timely, thoughtful responses.</p><p>·      Assist with logistics, scheduling, and follow-up for webinars, meetings, and conferences.</p><p><br></p><p>For immediate consideration please email Alex.Muzaurieta@roberthalf.</p>
  • 2025-11-13T19:09:03Z
Account Manager
  • Hartford, CT
  • onsite
  • Permanent
  • 75000.00 - 100000.00 USD / Yearly
  • <p>Account Manager needed for a full-time, hybrid (3/2) position with our agency client in Central CT. Must have 5+ years of proven account management experience within an agency setting. Must have experience working with financial services and/or healthcare clients. Ideal candidate will be strategy-minded and client-facing, and be able to manage the day-to-day needs of agency clients. Target salary is 75-100K depending on experience and qualifications. </p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Subject matter expert in agency’s core business and niche markets.</li><li>Client advocate (center of tension).</li><li>Client onboarding and project intake.</li><li>Effectively presents, sells and defends agency work to clients.</li><li>Manages overall client profitability and account reviews.</li><li>Monitors client satisfaction.</li><li>Client conflict resolution ($ conversations).</li><li>Monitors overall, strategic deliverable quality.</li><li>Up-sells / cross-sells agency services that meet client’s objectives.</li><li>Proposal writing for existing clients (new clients when necessary).</li><li>Co-creates strategic, client marketing / media / PR / digital / social plans.</li><li>Accurate revenue forecasting for clients.</li><li>Develops strategic recommendations that solve client business objectives.</li><li>Participates in client planning (account planning).</li><li>Deep knowledge of client’s business.</li><li>Deep knowledge of client’s industry.</li><li>Deep knowledge of client’s competitors.</li><li>Ultimately responsible for client program success + overall account health.</li></ul><p><br></p>
  • 2025-10-27T13:04:09Z
Help Desk Manager
  • Ridgefield, CT
  • onsite
  • Permanent
  • 90000.00 - 100000.00 USD / Yearly
  • <p>We are looking for a skilled Help Desk Manager to oversee and improve service desk operations within our organization. This role requires strong leadership abilities, technical expertise, and a proactive approach to ensuring efficient support for users. Based in northern Fairfield County, Connecticut, you will play a key role in managing the team and enhancing IT service delivery.</p><p><br></p><p>Responsibilities:</p><p>• Supervise the daily operations of the service desk, ensuring timely resolution of support tickets and customer satisfaction.</p><p>• Manage and maintain Active Directory, including user accounts, permissions, and group policies.</p><p>• Develop and implement strategies to improve service desk processes and performance.</p><p>• Monitor and analyze service desk metrics to identify trends and areas for improvement.</p><p>• Lead and mentor the service desk team, providing guidance and fostering a collaborative work environment.</p><p>• Coordinate deskside support activities to address hardware and software issues.</p><p>• Ensure compliance with IT service management (ITSM) standards and practices.</p><p>• Collaborate with other departments to align IT support with organizational goals.</p><p>• Handle escalated technical issues and provide expert guidance for resolution.</p><p>• Maintain documentation of procedures, policies, and troubleshooting steps for the service desk.</p>
  • 2025-11-05T18:04:20Z
Senior Accountant-Implementation
  • Hicksville, NY
  • onsite
  • Temporary
  • 50.00 - 55.00 USD / Hourly
  • <p><strong>Job Title: Dynamics GP Specialist – On-Site |Hicksville, NY</strong></p><p><strong>Overview</strong></p><p>We are seeking a hands-on <strong>Microsoft Dynamics GP Specialist</strong> to support our organization’s ERP transition. This on-site role in Hicksville<strong> NY</strong> is ideal for someone who thrives in fast-paced environments and enjoys bridging technology with day-to-day operations.</p><p><strong>Key Responsibilities</strong></p><ul><li>Support the transition to Microsoft Dynamics GP, including data migration and user onboarding</li><li>Train staff on new workflows and provide clear documentation</li><li>Assist with core GP modules: Journal Entries, Bank Reconciliation, Fixed Assets, Sales and Purchase Order Processing, Vendor and Customer Management</li><li>Create and customize SmartLists for reporting</li><li>Provide post-go-live support and troubleshoot user issues</li><li>Help with data entry, validation, and cleanup</li><li>Develop and maintain user-friendly procedures and training materials</li></ul><p><strong>Qualifications</strong></p><ul><li>Strong experience with Microsoft Dynamics GP, including AP, AR, GL, Fixed Assets, and Month-End Close</li><li>Ability to troubleshoot post-implementation issues</li><li>Excellent communication and training skills</li><li>Detail-oriented and proactive</li><li>Must be available to work fully on-site in Hicksville, NY</li></ul><p><strong>Why Join Us</strong></p><ul><li>Be a key contributor to a major ERP transformation</li><li>Gain exposure to strategic projects and long-term career growth</li><li>Collaborate with a supportive team in a hands-on environment</li></ul>
  • 2025-11-11T19:34:25Z
Loan Servicing - Support
  • Meriden, CT
  • onsite
  • Contract / Temporary to Hire
  • 19.00 - 22.00 USD / Hourly
  • We are looking for a dedicated Loan Servicing Support Specialist to join our team in Meriden, Connecticut. In this Contract to permanent position, you will play a vital role in loan processing and servicing, ensuring accurate records and providing excellent customer support. If you thrive in a detail-oriented and compliance-driven environment, this opportunity is perfect for you.<br><br>Responsibilities:<br>• Coordinate escrow payments for property taxes, insurance, and association fees to ensure timely and accurate processing.<br>• Process loan payments, advances, and adjustments while maintaining precise transaction records.<br>• Investigate and resolve issues related to misapplied or missing loan payments promptly.<br>• Perform general loan maintenance tasks, including modifications, extensions, and system updates as required.<br>• Address credit reporting errors and manage responses to disputes effectively.<br>• Review loan documentation for accuracy and completeness, ensuring compliance with regulations.<br>• Communicate with customers to provide information, resolve inquiries, and deliver exceptional service.<br>• Collaborate with internal departments to streamline processes and maintain accurate loan servicing systems.<br>• Ensure all tasks are completed in adherence to confidentiality and compliance standards.
  • 2025-11-19T18:18:50Z
Senior Attorney
  • White Plains, NY
  • onsite
  • Permanent
  • 200000.00 - 250000.00 USD / Yearly
  • <p>Our client, a growing White Plains-based firm, is seeking a Senior Associate Attorney with a minimum of 5 years of legal experience to join its expanding mass arbitration practice. This is a unique opportunity to be part of a dynamic team that is shaping the future of arbitration work at scale.</p><p><br></p><p><strong>Role Overview</strong></p><p>The Senior Associate will take a leading role in managing and overseeing arbitration matters—both consumer and commercial—for a range of clients. The ideal candidate will bring hands-on experience with major arbitration providers such as the American Arbitration Association (AAA) and JAMS, and a strong understanding of the procedural and strategic differences between arbitration and traditional litigation.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p>• Oversee and manage all phases of arbitration matters, including initiating filings, coordinating discovery, and handling procedural motions and hearings.</p><p>• Serve as a subject matter expert on arbitration processes, rules, and best practices.</p><p>• Supervise or coordinate day-to-day operations of ongoing arbitrations, ensuring deadlines and procedural requirements are met.</p><p>• Collaborate with team members and firm leadership to refine and scale arbitration processes using firm-developed software and workflow systems.</p><p>• Contribute to client strategy, risk assessment, and case management planning.</p><p>• Mentor junior team members and help grow the firm’s arbitration capabilities.</p><p><br></p><p><br></p>
  • 2025-11-13T15:44:13Z
Front Desk Coordinator
  • Milford, CT
  • onsite
  • Contract / Temporary to Hire
  • 17.10 - 19.80 USD / Hourly
  • <p><strong>Job Description:</strong></p><p>We are seeking a dynamic and customer-focused Front Desk Clerk to join our team. The successful candidate will serve as the first point of contact for clients, visitors, and vendors while providing essential administrative support to the team. This is an excellent opportunity for individuals with strong organizational skills, multitasking abilities, and a positive mindset who can thrive in a fast-paced environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet, log in, and direct clients, visitors, and vendors upon arrival.</li><li>Answer and professionally route all incoming telephone calls.</li><li>Schedule appointments for clinical staff.</li><li>Provide administrative and clerical support to all staff members.</li><li>Ensure the building is secured at the end of the business day.</li><li>Monitor and update the client database regularly.</li><li>Input agency data to support the effective delivery of client services.</li><li>Support and back up weekly tasks, including uploading and following up on ROI requests via DocuSign.</li><li>Serve as a backup for entering data into the database.</li><li>Provide coverage for the medical records technician in their absence.</li><li>Conduct other administrative tasks as assigned.</li><li>Perform other department or agency-related duties or special projects as directed by supervisors.</li></ul><p><strong>Qualifications:</strong></p><ul><li><strong>Experience:</strong></li><li>Previous reception/front desk experience is required.</li><li>Administrative or clerical experience is preferred.</li><li>Proficiency in data entry.</li><li><strong>Technical Skills:</strong></li><li>Familiarity with DocuSign (Required)</li><li><strong>Soft Skills:</strong></li><li>Ability to work effectively in a fast-paced and dynamic environment.</li><li>Strong multitasking abilities with attention to detail.</li></ul><p><br></p>
  • 2025-11-07T16:09:08Z
Loan Servicing - Support
  • Meriden, CT
  • onsite
  • Contract / Temporary to Hire
  • 19.00 - 22.00 USD / Hourly
  • We are looking for a dedicated Loan Servicing Support Specialist to join our team in Meriden, Connecticut. In this Contract to permanent position, you will play a vital part in ensuring the accurate processing and servicing of loans while maintaining compliance with industry standards. This role is ideal for someone who thrives in a detail-oriented, fast-paced environment and is committed to delivering exceptional support to clients.<br><br>Responsibilities:<br>• Coordinate escrow payments for property taxes, insurance, and homeowner association fees.<br>• Process and manage loan payments, advances, and adjustments efficiently.<br>• Investigate and resolve issues related to misapplied or missing loan payments.<br>• Perform loan maintenance tasks, including modifications, extensions, and updates to the core system.<br>• Address and correct credit reporting errors, while responding to disputes promptly.<br>• Review loan documentation for completeness and accuracy to ensure compliance.<br>• Communicate effectively with customers to provide updates and resolve inquiries.<br>• Maintain confidentiality and adhere to compliance standards in all activities.<br>• Utilize Microsoft Excel and other Office tools to streamline processes and maintain records.
  • 2025-11-19T18:23:41Z