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7 results for Call Center Specialist in New Castle, DE

Customer Service Representative

Leola, PA
onsite
Temporary to Hire
18 - 22 USD / Hourly
We are seeking a Customer Service Representative to join our client's team in Leola, PA. This contract-to-hire opportunity serves as a key liaison between customers, vendors, and internal teams, providing responsive support and resolving service-related and product inquiries with professionalism and care. The ideal candidate will bring strong communication, organizational, and problem-solving skills, along with a customer-focused mindset and attention to detail, to ensure a positive experience and timely resolution of customer needs. Responsibilities:<ul><li>Serve as the primary point of contact for customer inquiries, service-related concerns, and product support needs.</li><li>Coordinate with internal departments to ensure timely resolution of customer requests and service issues.</li><li>Maintain detailed and accurate records of customer interactions, case updates, and outcomes within company systems.</li><li>Provide guidance on product care, maintenance recommendations, and service policies to support a positive customer experience.</li><li>Process replacement item requests, track order status, and communicate updates to customers as needed.</li><li>Handle escalated situations professionally, utilizing strong problem-solving and conflict-resolution skills.</li><li>Analyze customer feedback and identify trends to support continuous improvement initiatives.</li><li>Ensure service activities comply with company policies, quality standards, and applicable regulations.</li><li>Support customer satisfaction initiatives, special projects, and other operational activities as assigned.</li></ul>
2026-07-17T00:00:00Z

Customer Service Representative

Camden, NJ
onsite
Temporary to Hire
23 - 24 USD / Hourly
We are looking for a Customer Service Representative to join a fast-moving office environment in Camden, New Jersey. This long-term contract position combines customer support, mail and shipping coordination, and front-office administrative assistance in a structured onsite setting. The ideal candidate is comfortable handling a high volume of tasks, communicating clearly with internal and external contacts, and using Microsoft Office to stay organized and responsive. Responsibilities:• Manage incoming customer calls and respond to questions with professionalism, accuracy, and urgency.• Process orders and update related information in company systems while maintaining careful attention to detail.• Support daily mailroom and shipping activity, including sorting, distributing, preparing, and tracking outbound and inbound packages.• Provide administrative assistance to the onsite team by handling routine clerical tasks and maintaining organized records.• Step in at the reception area when needed to greet visitors, answer the main line, and direct inquiries appropriately.• Coordinate follow-up communication for customer requests and help resolve service issues in a timely manner.• Work effectively in a fast-paced onsite environment while balancing customer interactions and operational priorities.
2026-07-17T00:00:00Z

Customer Service Representative

Swedesboro, NJ
onsite
Temporary / Contract
18 - 19 USD / Hourly
We are looking for a Customer Service Representative to join an onsite team in Swedesboro, New Jersey. This Long-term Contract opportunity is ideal for someone who enjoys helping customers, managing a high volume of calls, and keeping information organized and accurate. In this role, you will support daily service operations by handling inquiries, updating records, and communicating clearly across phone and email channels. Responsibilities:• Respond to incoming customer calls professionally and provide timely, accurate assistance.• Support call center activities by addressing questions, resolving routine issues, and directing requests when needed.• Enter and maintain customer, order, and service information with a strong focus on accuracy.• Manage email communication with customers and internal teams to ensure prompt follow-up.• Process order-related updates and input details into the appropriate systems.• Make outbound calls as needed to confirm information, provide updates, or assist with service coordination.• Schedule appointments and maintain calendars or service timelines as required.• Use Microsoft Outlook, Word, and Excel to prepare communications, track information, and complete daily administrative tasks.
2026-07-17T00:00:00Z

Customer Service Representative

Dover, DE
onsite
Temporary / Contract
20 - 22 USD / Hourly
Our client is seeking a professional and customer-focused Customer Service Representative to join their team in Dover, Delaware. This role is responsible for handling a high volume of inbound and outbound calls, assisting customers with questions or concerns, resolving issues efficiently, and providing excellent service at every interaction. The ideal candidate will have prior call center experience, strong communication skills, and the ability to work in a fast-paced environment. Key Responsibilities:<ul><li>Handle a high volume of inbound and outbound customer calls</li><li>Respond to customer inquiries regarding products, services, orders, or account information</li><li>Resolve customer complaints and issues in a timely and professional manner</li><li>Accurately document customer interactions in internal systems</li><li>Escalate complex concerns to the appropriate department when needed</li><li>Maintain a high level of professionalism and customer satisfaction</li><li>Follow company procedures, scripts, and service standards</li><li>Perform data entry and general administrative tasks related to customer support</li></ul>
2026-07-10T00:00:00Z

Patient Service Representative

Blue Bell, PA
onsite
Temporary / Contract
18 - 18 USD / Hourly
We are looking for a Patient Service Representative to support patient-facing service operations for a contract position located in the Greater Philadelphia Region. This role is ideal for someone who communicates clearly, stays organized in a fast-paced healthcare environment, and brings prior experience coordinating appointments in a medical setting. The Patient Service Representative position is primarily remote, with initial onsite attendance required for orientation and equipment pickup, and it offers a schedule that may vary across weekday shifts with occasional weekend coverage. What you get to do every single day:• Coordinate patient appointments and help manage calendar availability across assigned providers or departments.• Respond to incoming patient inquiries with professionalism, providing accurate information and resolving routine service needs.• Update and maintain patient records in Epic while ensuring information is complete, timely, and compliant with internal standards.• Support registration, appointment changes, and follow-up communication to help create a smooth patient experience.• Work collaboratively with clinical and administrative teams to address scheduling conflicts and service issues.• Handle high-volume interactions while maintaining accuracy, empathy, and attention to detail.• Participate in required onsite activities at the start of the assignment, including orientation and equipment collection.• Provide coverage across rotating weekday shifts and assist with weekend support as scheduled.
2026-07-17T00:00:00Z

Customer Service Representative I (US)

Norristown, PA
onsite
Temporary / Contract
17.5 - 18.2 USD / Hourly
We are looking for a HYBRID Customer Service Representative I to support customer-facing operations for a bioprocessing-focused business in King of Prussia, Pennsylvania. This Long-term Contract position will serve as a key link between customers and internal teams, helping coordinate orders, resolve service issues, and maintain a high standard of responsiveness. The role requires strong communication, sound judgment, and the ability to keep order activity moving efficiently from initial request through final billing. Responsibilities:• Oversee customer orders from initial entry through final invoice, ensuring accuracy and timely progression at each stage.• Work closely with sales, supply chain, finance, quality, regulatory, production, and logistics teams to support successful order completion.• Coordinate shipment arrangements and monitor delivery status when transportation support or tracking updates are needed.• Identify service risks early, address customer concerns proactively, and elevate complex issues to leadership when necessary.• Manage exceptions that may delay fulfillment, including follow-up on account or credit-related matters.• Communicate clearly with customers and internal stakeholders to provide updates, clarify requirements, and maintain confidence in the process.• Support a smooth customer experience by balancing independent task ownership with effective teamwork across functions.
2026-07-13T00:00:00Z

Credit & Collections Specialist

Conshohocken, PA
onsite
Permanent / Full Time
0 - 0 USD / Yearly
Robert Half has partnered with a thriving manufacturer on their search for an experienced Credit & Collections Specialist. The responsibilities for this role will consist of: evaluating credit applications, applying daily payments, monitoring customer credit limits, collecting outstanding payments, resolving billing issues, assisting with charge backs, updating credit profiles, collaborating with sales and management on credit decisions and terms, analyze customer accounts, recommending accounts for third-party collections, arranging debt payoffs, and ensuring compliance with policies and applicable credit/collections laws and regulations. Ultimately, this Credit & Collections Specialist will process payments and refunds, update account records, and provide assistance where collection efforts are needed. How you will make an impact· Review and assess customer credit applications, financial statements, and payment history to establish appropriate credit limits · Monitor accounts receivable aging and proactively follow up on past-due balances · Perform collections activities via phone, email, and written correspondence · Investigate and resolve billing discrepancies, short payments, and disputes · Maintain accurate and up-to-date customer credit files and account records · Collaborate with sales, customer service, and accounting teams to address account issues · Recommend accounts for credit holds or escalation based on risk assessment · Prepare and analyze reports related to credit exposure, delinquency trends, and collections performance · Support month-end close activities, including reconciliation of A/R accounts · Ensure compliance with company policies and applicable regulations
2026-07-07T00:00:00Z