Patient Service Representative Jobs in Dover, DE

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Customer Service Representative

Lewes, DE
onsite
Temporary to Hire
19 - 19 USD / Hourly
Robert Half is partnering with a reputable healthcare organization in Lewes, DE, and the surrounding areas to offer entry-level opportunities for motivated and career-driven individuals. If you are looking to get a foot in the door in the medical field and gain hands-on professional experience, this is the perfect opportunity for you! These long-term contract roles will provide hours and the potential for long-term growth in a dynamic healthcare environment. Schedules include first and mid shifts, with some requiring availability for one or two Saturdays a month. What’s in it for you?<ul><li>Bonus Incentives</li><li>Paid Certifications to enhance your skills and value in the field</li><li>Tuition Reimbursement to support your continued education</li><li>Comprehensive Benefits Package, including healthcare, retirement options, and more</li><li>Career Advancement Opportunities in a company committed to your professional development</li></ul>What We’re Looking For:Candidates with proven success in a customer service capacity are encouraged to apply, even without direct healthcare experience. Transferable skills such as effective communication, strong organizational abilities, and a passion for helping others will position you for success in this role.We are offering a contract-to-hire employment opportunity in the healthcare industry for a Customer Service Representative. The role is located in Lewes, Delaware, United States. As a Patient Service Representative, you will be tasked with managing patient data, handling insurance details, and providing excellent customer service. Responsibilities:• Maintain precise records of customer credit information.• Take necessary action by monitoring customer accounts.• Handle both inbound and outbound calls to gather patient's demographic, insurance, and other relevant details.
2026-10-30T00:00:00Z

Customer Service Representative

Lewes, DE
onsite
Temporary to Hire
19 - 19 USD / Hourly
We are looking for a Customer Service Representative to support patient access operations in Lewes, Delaware. This contract opportunity with permanent potential is ideal for someone who enjoys helping patients, managing important registration details, and delivering attentive service in a fast-paced healthcare setting. The person in this role will handle patient account preparation, verify key information, and communicate clearly with patients and provider offices to help ensure a smooth care experience. Responsibilities:• Prepare patient accounts in advance of scheduled visits by gathering and updating demographic, coverage, and related registration details.• Respond to inbound and outbound calls to obtain missing information, explain next steps, and provide clear guidance to patients before appointments.• Review physician orders for completeness, process documentation accurately, and support medical necessity and compliance-related checks.• Create and maintain accurate patient records, including assigning medical record numbers and confirming account data is entered correctly.• Collect insurance information, verify financial responsibility, and discuss point-of-service payments, prior balances, and available payment arrangements.• Provide patients with instructions related to their upcoming services so they understand registration and visit requirements.• Use designated electronic medical record platforms and supporting tools to document activity, access account information, and complete workflows efficiently.• Deliver courteous, service-focused support that contributes to a positive patient experience and strong customer satisfaction results.
2026-10-30T00:00:00Z

Call Center Representative

Middle River, MD
onsite
Temporary / Contract
18 - 23 USD / Hourly
We are looking for a service-focused Call Center Representative to support customers from our Maryland location within the Energy/Natural Resources industry. This role is ideal for someone who thrives in a fast-paced environment, communicates clearly, and enjoys helping customers resolve questions efficiently. In this role, you will manage a steady flow of inbound calls, research account details across multiple systems, and create positive experiences through accurate and empathetic support. Responsibilities:<ul><li>Respond to a large volume of incoming customer calls with professionalism, patience, and a solutions-oriented approach.</li><li>Guide customers through questions related to services, account details, and general support needs while providing clear and accurate information.</li><li>Use several computer programs at once to locate records, review relevant details, and complete tasks efficiently during live calls.</li><li>Address customer concerns with empathy and sound judgment to help achieve timely and satisfactory resolutions.</li><li>Record call details thoroughly and maintain up-to-date customer information within internal systems.</li><li>Partner with coworkers and cross-functional teams when issues require additional research or escalation.</li><li>Consistently work toward service goals and quality expectations established for the call center team.</li><li>Keep current on company guidelines, service updates, and industry-related information to support accurate customer communication.</li></ul>
2026-11-02T00:00:00Z

Patient Registration

Lewes, DE
onsite
Temporary / Contract
19.05 - 19.05 USD / Hourly
We are offering a long-term contract employment opportunity for a Patient Access Specialist in Lewes, Delaware. This role is in the health sector and is centered around patient registration in both the Outpatient and Emergency Departments. The workplace is onsite-local and offers varied shifts. Responsibilities:• Answer and manage a multi-line phone system, ensuring the smooth flow of communication• Deliver exceptional customer service, addressing patient inquiries and concerns promptly and professionally• Execute data entry tasks, keeping patient records up-to-date and accurate• Correspond via email, providing clear and concise information to patients and team members• Utilize strong interpersonal skills to build rapport with patients and enhance their experience• Employ Microsoft Excel, Microsoft Outlook, and Microsoft Word to manage and organize files• Schedule appointments, ensuring a well-coordinated flow of patients• Adapt to varied shifts, demonstrating flexibility and commitment• Use your experience in customer-facing roles such as cashiers, bartenders, waiters, waitresses, etc., to enhance patient pacing and overall satisfaction.
2026-11-09T00:00:00Z

Medical Receptionist

Marmora, NJ
onsite
Temporary / Contract
23 - 25 USD / Hourly
We are looking for a Medical Receptionist to support a busy oncology practice on a short-term contract assignment. This onsite opportunity is expected to last 2 weeks and is ideal for someone who can step into a front office setting with confidence and provide excellent service to patients and staff. The person in this role will help keep daily reception and scheduling activities organized while ensuring a welcoming and efficient check-in experience. Responsibilities: • Welcome patients upon arrival, confirm appointments, and guide them through the check-in and check-out process. • Coordinate daily patient scheduling, including booking visits, updating calendars, and helping manage changes to appointments. • Handle front desk operations by answering calls, responding to routine questions, and directing inquiries appropriately. • Collect and review intake information to help maintain accurate patient documentation before appointments. • Support medical records tasks by organizing, updating, and filing patient information in the appropriate system. • Maintain a well-organized reception area and contribute to smooth office flow throughout the day. • Communicate clearly with clinical and administrative team members to help ensure timely patient service.
2026-11-11T00:00:00Z

Client Relationship Coordinator

Wilmington, DE
onsite
Permanent / Full Time
0 - 0 USD / Yearly
We have partnered with a client within the Financial Services industry on their search for a Client Relationship Coordinator with proven exposure to financial planning, investment services, and/or insurance products. This role consists of providing excellent customer engagement by drafting client correspondence and documentation, preparing meetings, entering data into the company’s CRM system, collecting client payments, and coordinating with outside vendors as needed. The ideal Client Service Coordinator will also develop business plans to assist in goal setting, present product knowledge to prospective clients, negotiate agreements, and resolve all client inquiries. How you will make an impact<ul><li>Coordinate client interactions, manage appointments, and help ensure a seamless and professional client experience.</li><li>Provide administrative and operational support to professionals responsible for maintaining ongoing client relationships.</li><li>Maintain accurate client records, update CRM databases, and track follow-up activities to ensure timely communication.</li><li>Assist with scheduling, correspondence, documentation, and other tasks that support client engagement and retention.</li><li>Identify opportunities to streamline workflows and improve service delivery through technology and automation.</li><li>Embrace new software platforms and AI tools to enhance productivity, organization, and client service.</li><li>Handle sensitive client information with discretion while maintaining a high standard of professionalism and accuracy.</li><li>Collaborate with internal teams to address client needs, resolve service-related issues, and support overall business objectives.</li></ul>
2026-10-15T00:00:00Z

Customer Success Specialist

Wilmington, DE
onsite
Temporary to Hire
19 - 19 USD / Hourly
We are looking for a Customer Success Specialist/Claims Processor to support individuals with questions related to unclaimed property claims. This contract opportunity with permanent potential is ideal for someone who is comfortable managing a high volume of inbound calls, guiding customers through claim-related questions, and completing accurate follow-up work in a fast-paced environment. The person in this role will combine strong service skills with careful documentation and sound judgment to help ensure each claim is handled thoroughly and professionally. Responsibilities:• Respond to inbound customer inquiries regarding unclaimed property claims with professionalism, patience, and clarity.• Provide updates on claim progress and explain what records or supporting materials are needed to move a claim forward.• Guide customers through the claim submission process, including assistance with using the online portal and resolving basic navigation issues.• Locate existing records and set up new claims within the company database while maintaining complete and accurate information.• Enter, review, and validate claim data according to established procedures and quality expectations.• Examine submitted documentation to help determine ownership and identify the appropriate next steps for claim processing.• Record detailed summaries of customer interactions and claim activity so files remain current and well documented.• Recognize inconsistencies, recurring concerns, or unusual issues and elevate them to management or the appropriate team when necessary.• Support additional administrative assignments and special projects as business needs require.
2026-10-23T00:00:00Z

Contractor Connect - Claims Services Representative

Newark, DE
onsite
Temporary / Contract
18 - 18 USD / Hourly
We are looking for a customer-focused Claims Services Representative to support claim-related inquiries and administrative processes for a long-term contract opportunity in Newark, Delaware. This position is ideal for someone who communicates clearly, stays organized in a fast-paced setting, and can deliver dependable service to customers and internal partners. The role centers on handling claim documentation, providing timely updates, and helping ensure each case moves forward accurately and efficiently. Responsibilities:• Respond to customer and stakeholder questions regarding claim status, documentation, and next steps with professionalism and clarity.• Review incoming claim information for completeness and accuracy, and enter details into internal systems in a timely manner.• Coordinate with adjusters, service teams, and other internal partners to support the progress of active claims.• Maintain organized claim records by updating files, tracking communications, and documenting actions taken on each case.• Follow established procedures to process claim-related transactions and escalate issues that require additional review.• Communicate with claimants and relevant parties to obtain missing information and help prevent delays in resolution.• Monitor assigned workloads to ensure service standards are met while balancing multiple tasks effectively.
2026-10-29T00:00:00Z

Medical Front Desk Specialist

Lewes, DE
onsite
Temporary / Contract
19.05 - 19.9 USD / Hourly
We are offering a long-term contract employment opportunity for a Patient Access Specialist in Lewes, DE. This role is in the healthcare industry where you will be interacting with customers and patients, managing their accounts, and handling their inquiries. This is a great opportunity if you've been looking to get your foot in the door in the healthcare field. Responsibilities:• Engage in patient-facing activities and provide a high level of customer service.• Process patient credit applications with accuracy and efficiency.• Responsible for answering inbound calls and dealing with patient queries promptly.• Maintain an up-to-date record of patient credit information.• Perform authorizations, benefit functions, and billing functions as part of the role.• Participate in clinical trial operations as required.• Monitor patient accounts and take necessary actions based on account status.
2026-11-06T00:00:00Z

9 results for Patient Service Representative in Dover, DE