We are looking for a dedicated Service Desk Analyst I to join our team in Nashville, Tennessee. In this long-term contract role, you will provide exceptional technical support and customer service to end users, ensuring smooth operations within a dynamic manufacturing environment. If you have a passion for troubleshooting, problem-solving, and delivering top-notch assistance, we encourage you to apply.<br><br>Responsibilities:<br>• Provide first-level technical support to resolve hardware, software, and mobile device-related issues.<br>• Troubleshoot and diagnose problems with laptops, PCs, iOS devices, and other computing equipment.<br>• Deliver excellent customer service by communicating effectively with users and ensuring timely resolution of their issues.<br>• Collaborate with team members to document and review technical solutions and processes.<br>• Assist with deploying new equipment, including laptops and mobile devices, within the production environment.<br>• Maintain and update ITSM systems to track and manage user support requests.<br>• Train end users on system functionalities and best practices to improve overall efficiency.<br>• Conduct quality checks to ensure all technical solutions meet established standards.<br>• Monitor and respond to service desk inquiries while prioritizing tasks based on urgency.<br>• Support REST API integrations and troubleshoot related technical challenges.
<p>We are hiring a <strong>Chart Retrieval Specialist</strong> in <strong>Nashville, TN</strong> for an exciting project-based opportunity. As a <strong>Chart Retrieval Specialist</strong>, you will conduct fieldwork to collect and transmit medical records from healthcare providers within a defined region. This role is ideal for detail-oriented individuals who enjoy independent work and have flexibility in their schedule. The <strong>Chart Retrieval Specialist</strong> position is critical in supporting healthcare data initiatives and improving patient care through accurate record collection.</p><p><br></p><p><strong>Key Details:</strong></p><ul><li><strong>Duration:</strong> 5 months, with potential for extension</li><li><strong>Location:</strong> Fieldwork within a 60-mile radius of your home base; mileage reimbursed from mile 1</li><li><strong>Schedule:</strong> Project-based; hours vary weekly depending on project volume and business needs. Flexibility is essential, as some weeks may offer close to full-time hours, while others may be lighter</li></ul><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Travel to physician offices, clinics, and other healthcare facilities to retrieve medical charts</li><li>Communicate professionally with healthcare staff to facilitate chart access</li><li>Scan and upload medical records using company-provided equipment and secure systems</li><li>Maintain confidentiality and adhere strictly to HIPAA and privacy standards</li><li>Accurately document retrieval activity and report daily progress</li><li>Troubleshoot basic technical issues related to scanning or access in the field</li><li>Ensure timely, complete, and high-quality record submissions</li></ul><p><br></p>
<p>We at Robert Half are seeking versatile and dynamic <strong>Marketing Generalists</strong> to join our pool of experts. You’ll wear multiple hats across content creation, campaign management, and brand strategy to help businesses grow. With a focus on creativity, data-driven insights, and cross-functional collaboration, this role is ideal for someone who thrives in a fast-paced marketing environment. We specialize in finding top marketing talent across North America and are dedicated to representing you!</p><p><br></p>
<p>Robert Half is seeking a Contract Network Administrator to join our client's IT team. As a Contract Network Administrator, you will be responsible for the design, implementation, and maintenance of the organization's network infrastructure. This role offers an exciting opportunity to work with a respected organization and contribute to the management of a robust and efficient network environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>Network Design and Configuration:</strong> Design, deploy, and maintain network infrastructure, including routers, switches, firewalls, and wireless technologies, to ensure optimal performance and security.</li><li><strong>Network Monitoring and Optimization:</strong> Monitor network performance, troubleshoot issues, and implement optimizations to maximize network efficiency and reliability.</li><li><strong>Security Management:</strong> Implement and manage network security measures, including firewalls, intrusion detection systems, and VPNs, to protect against cybersecurity threats.</li><li><strong>Network Maintenance:</strong> Perform routine maintenance tasks, such as software updates, firmware upgrades, and hardware replacements, to ensure network stability.</li><li><strong>Troubleshooting and Support:</strong> Provide technical support and resolve network-related issues reported by users or identified through monitoring tools in a timely manner.</li><li><strong>Documentation:</strong> Maintain accurate documentation of network configurations, procedures, and changes for future reference and compliance purposes.</li><li><strong>Vendor Coordination:</strong> Collaborate with vendors and service providers to procure network equipment, manage service contracts, and troubleshoot complex network issues.</li><li><strong>Capacity Planning:</strong> Assess network capacity, anticipate growth requirements, and make recommendations for upgrades or changes to meet organizational needs.</li></ol><p><br></p>
<p>We at Robert Half are expanding our pool of skilled <strong>Web Developers</strong> who can design, develop, and maintain dynamic websites and web applications. You’ll collaborate with marketing and design teams to bring creative visions to life while ensuring functionality, performance, and user experience. As trusted recruiters for tech talent across North America, we are here to put your needs first and represent you with passion!</p><p> </p><p><br></p>
<p>We at Robert Half are looking to add to our pool of Digital Marketing Specialists to develop, manage, and optimize digital campaigns across various platforms. You'll play a key role in tracking performance, implementing advanced analytics, and ensuring that digital marketing efforts are data-driven and effective. We are industry professionals that specialize in recruiting for top talent all over North America. Our dedicated Marketing and Creative team is here to put your needs first and passionately represent you!</p><p> </p><p><br></p><p><br></p>
<p>Robert Half is currently seeking a Contract Tier 3 Helpdesk Analyst to join our client's IT support team. As a Tier 3 Helpdesk Analyst, you will be responsible for resolving highly complex technical issues, providing expert guidance, and ensuring the organization's IT systems operate at peak performance. This is a contract position offering an opportunity to work with a respected company.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>Advanced Problem Resolution:</strong> Serve as the highest level of technical support, resolving the most complex issues related to hardware, software, and network systems.</li><li><strong>Escalated Ticket Management:</strong> Handle and take ownership of escalated support tickets, ensuring prompt resolution and maintaining end-user satisfaction.</li><li><strong>Technical Leadership:</strong> Provide expert guidance and mentorship to Tier 1 and Tier 2 support analysts, assisting them in resolving challenging technical problems.</li><li><strong>Root Cause Analysis:</strong> Investigate and identify the root causes of recurring technical issues, working on strategies to prevent their reoccurrence and improve system stability.</li><li><strong>Documentation and Knowledge Sharing:</strong> Maintain a knowledge base of complex technical issues and solutions, facilitating knowledge transfer within the IT support team.</li><li><strong>Collaboration with Other Teams:</strong> Collaborate with Tier 2 and Tier 3 support teams, as well as system administrators and network engineers, to resolve issues and optimize IT systems.</li><li><strong>Vendor Coordination:</strong> Work closely with third-party vendors and service providers to facilitate problem resolution and the procurement of advanced hardware or software solutions.</li><li><strong>Performance Optimization:</strong> Identify opportunities for performance optimization, capacity planning, and system improvements to meet the organization's evolving needs.</li></ol><p><br></p>
We are looking for a meticulous and analytical Financial Data Analyst to join our team on a contract basis in Lebanon, Tennessee. This position focuses heavily on leveraging Excel and Tableau to manage, analyze, and report financial data. If you thrive in handling complex datasets and delivering actionable insights, this role is perfect for you.<br><br>Responsibilities:<br>• Compile, format, and update financial data sources to ensure accurate reporting.<br>• Conduct ad-hoc analyses to address specific business queries and support strategic decision-making.<br>• Utilize Tableau to create dynamic dashboards and visualizations for enhanced data interpretation.<br>• Develop and implement Excel formulas to streamline data organization and calculations.<br>• Prepare detailed financial reports by gathering and analyzing relevant metrics.<br>• Forecast financial trends and model scenarios to support budgeting and planning efforts.<br>• Collaborate with stakeholders to identify data needs and provide tailored analytical solutions.<br>• Ensure data integrity and consistency across all reporting platforms and tools.<br>• Support the team in strategic planning by delivering key insights from financial data.
<p>Robert Half is seeking a Contract .NET Developer to join our client's development team. As a Contract .NET Developer, you will be responsible for designing, developing, and maintaining software solutions using the .NET framework. This role offers an exciting opportunity to work on diverse projects with a reputable organization.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>Software Development:</strong> Design, code, test, debug, and document software applications using the .NET framework and related technologies.</li><li><strong>Application Maintenance:</strong> Maintain and enhance existing .NET applications by identifying areas for modification, improvement, and optimization.</li><li><strong>Collaboration:</strong> Work closely with cross-functional teams to gather requirements, analyze needs, and develop software solutions that meet business objectives.</li><li><strong>Database Integration:</strong> Develop and optimize database-related functionalities within applications, ensuring efficient data storage and retrieval.</li><li><strong>Code Reviews and Testing:</strong> Conduct code reviews to ensure code quality, performance, and adherence to coding standards. Perform thorough testing to identify and resolve any issues.</li><li><strong>Documentation:</strong> Create and maintain technical documentation for developed applications, including system designs and user manuals.</li><li><strong>Troubleshooting and Support:</strong> Provide technical support and troubleshooting assistance for developed applications, ensuring smooth operation and addressing user-reported issues.</li></ol><p><br></p>
We are looking for an experienced Senior Accountant to join our team in Columbia, Tennessee. This role involves overseeing financial processes, ensuring compliance with regulations, and supporting strategic decision-making within a manufacturing environment. The ideal candidate will have a strong background in cost accounting, leadership skills, and a hands-on approach to problem-solving.<br><br>Responsibilities:<br>• Prepare accurate and timely financial statements, reports, and analyses for management use.<br>• Manage month-end and year-end closing processes, including journal entries, account reconciliations, and accruals.<br>• Implement and maintain internal controls to protect company assets and ensure compliance with financial policies.<br>• Oversee cost accounting functions, including standard costing, variance analysis, and manufacturing cost evaluations.<br>• Collaborate with operations teams to improve inventory valuation processes and ensure accurate cycle counts.<br>• Analyze labor, overhead, and manufacturing costs to provide actionable insights for operational efficiency.<br>• Supervise, mentor, and develop accounting staff to enhance their growth and performance.<br>• Assist in the preparation of annual budgets, forecasts, and variance analyses to monitor financial performance.<br>• Ensure compliance with state and federal tax regulations, as well as financial reporting requirements.<br>• Identify opportunities for process automation and system enhancements to improve efficiency.
We are looking for a skilled Property Accountant to join our team in Nashville, Tennessee. In this role, you will play a key part in managing financial operations for various real estate properties, ensuring compliance with lease agreements and maintaining accurate financial records. This position offers an excellent opportunity to contribute your expertise in property accounting while collaborating with a dynamic team.<br><br>Responsibilities:<br>• Prepare detailed financial reports on a monthly, quarterly, and annual basis, ensuring accuracy and compliance.<br>• Handle general ledger entries, bank reconciliations, and intercompany transactions efficiently.<br>• Process vendor invoices and oversee accounts payable and receivable operations, including timely rent collection.<br>• Assist in the preparation of annual budgets and tenant bill-backs in accordance with lease terms.<br>• Track rent escalations, reimbursements, and ensure lease accounting compliance.<br>• Provide audit support by organizing and submitting required documentation.<br>• Ensure proper reconciliation of taxes, insurance, and ownership structures.<br>• Collaborate on transitioning accounting processes from outsourced to internal systems where applicable.
<p><strong>Position Overview:</strong></p><p>We are seeking a highly skilled <strong>Senior Internal Auditor</strong> to join our team. The successful candidate will play a critical role in evaluating and improving the effectiveness of internal controls, risk management processes, and governance practices. This position requires an experienced auditor with excellent analytical, organizational, and leadership skills who can contribute to enhancing operational efficiency while ensuring compliance with regulations and organizational policies.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><br></p><p><strong>Audit Planning and Execution:</strong></p><ul><li>Design and execute comprehensive audit plans to evaluate financial, operational, and compliance processes.</li><li>Perform risk assessments and develop audit programs tailored to organizational needs.</li><li>Conduct fieldwork to identify areas of risk, inefficiency, and non-compliance.</li></ul><p><strong>Internal Control Evaluation:</strong></p><ul><li>Assess the adequacy and effectiveness of internal controls, providing recommendations for improvement.</li><li>Partner with key stakeholders to ensure corrective actions are implemented promptly.</li></ul><p><strong>Risk Management:</strong></p><ul><li>Identify key risks across business units and provide actionable insights to mitigate those risks.</li><li>Monitor and report risks impacting the company’s operational and financial objectives.</li></ul><p><strong>Reporting and Communication:</strong></p><ul><li>Compile clear, concise, and actionable audit reports with findings, recommendations, and management responses.</li><li>Present findings to senior management, the Audit Committee, and other stakeholders as required.</li></ul><p><strong>Compliance:</strong></p><ul><li>Ensure adherence to legal regulations, industry standards, and company policies.</li><li>Keep up to date with changes in compliance requirements and audit methodologies.</li></ul><p><strong>Mentorship and Collaboration:</strong></p><ul><li>Mentor and provide guidance to junior audit staff, fostering their professional development.</li><li>Collaborate cross-functionally to promote a culture of integrity and accountability.</li></ul><p><br></p>
<p>Robert Half is currently seeking a Contract Network Engineer to join our client's IT department. As a Contract Network Engineer, you will play a vital role in the design, implementation, and maintenance of the organization's network infrastructure. This is a contract position offering an exciting opportunity to work with a reputable company.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>Network Design:</strong> Design and implement network infrastructure, including LAN, WAN, and data center networks, to meet the organization's requirements for performance, security, and scalability.</li><li><strong>Network Maintenance:</strong> Monitor and maintain network devices, including routers, switches, firewalls, load balancers, and wireless access points to ensure optimal performance and reliability.</li><li><strong>Security Implementation:</strong> Implement and manage network security measures, such as firewalls, intrusion detection systems, and VPNs, to protect the network from external threats.</li><li><strong>Network Troubleshooting:</strong> Diagnose and resolve network issues, perform network testing, and work with end-users to provide technical support for network-related problems.</li><li><strong>Capacity Planning:</strong> Evaluate network performance and capacity, making recommendations for upgrades or changes to accommodate the organization's growth.</li><li><strong>Documentation:</strong> Maintain accurate records of network configurations, changes, and updates to facilitate troubleshooting, auditing, and compliance.</li><li><strong>Vendor Collaboration:</strong> Collaborate with network equipment vendors and service providers to manage procurement, service agreements, and vendor relationships.</li><li><strong>Network Optimization:</strong> Identify opportunities for network optimization and cost reduction while maintaining or improving network performance.</li></ol><p><br></p>
<p>Are you looking for an exciting opportunity to lead and transform financial operations at a senior level? We are searching for a <strong>Corporate Controller, Vice President</strong> to oversee company wide accounting, financial reporting, and internal control functions within a fast-paced, complex organization. This is a high-impact leadership role ideal for an experienced finance professional who thrives in a dynamic environment.</p><p><br></p><p><strong>About the Role</strong></p><p>As the Corporate Controller, you are the senior finance authority in the organization, ensuring compliance with U.S. GAAP and other applicable standards while fostering accuracy, efficiency, and transparency in financial operations. You will play a key role in partnering with executive management to provide strategic financial insights and bolster governance to support decision-making.</p><p><br></p><p><strong>Key Responsibilities</strong>:</p><p><strong>Financial & Technical Accounting Leadership</strong></p><ul><li>Ensure strict adherence to U.S. GAAP across all financial reporting.</li><li>Lead technical accounting efforts, including navigating complex transactions like mergers, acquisitions, or debt restructuring.</li><li>Direct corporate accounting, consolidations, and reporting for a multi-site organization.</li><li>Manage rapid and accurate month-end and year-end close processes and deliver timely financial data critical to the organization.</li></ul><p><strong>Strategic Partnership & Operational Excellence</strong></p><ul><li>Collaborate with senior leadership including the CEO, CFO, and department heads to provide financial analysis and recommendations supporting growth initiatives.</li><li>Provide insights into key areas such as cost of goods sold (COGS) and inventory management, especially in a manufacturing/distribution context.</li><li>Drive continuous improvement projects to automate processes and enhance efficiency while improving data quality.</li></ul><p><strong>Audit, Compliance & Internal Controls</strong></p><ul><li>Maintain robust systems to safeguard company assets and ensure audit readiness at all times.</li><li>Oversee audit activities while managing relationships with external auditors and tax advisors.</li><li>Implement and maintain strong internal control frameworks, ensuring compliance with regulatory standards and internal policies.</li></ul><p><strong>Team Leadership & Development</strong></p><ul><li>Build and lead a high-performing finance function, cultivating a culture of accountability, collaboration, and curiosity.</li><li>Mentor and develop team members to advance their careers and foster future leadership.</li><li>Ensure the finance function is seen as a trusted partner across the organization.</li></ul><p><br></p>
<p><strong>Project Coordinator</strong></p><p><strong>Location</strong>: Nashville, TN </p><p><br></p><p><strong>Employment Type</strong>: Full-Time Contract (6 months; Potential for Extension or Conversion) </p><p><strong>Overview</strong>:</p><p>We are seeking a detail-oriented and proactive Project Coordinator to join our dynamic team. This role thrives in a fast-paced, collaborative environment and is ideal for someone who enjoys working closely with customers and internal teams to ensure project success from start to finish.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Deliver a personalized and creative experience to members throughout their project lifecycle</li><li>Coordinate project activities and ensure timely delivery of high-quality outcomes</li><li>Maintain exceptional customer satisfaction through effective communication and problem-solving</li><li>Collaborate with publishing and internal teams to ensure proper service package enrollment</li><li>Utilize various software tools to manage customer accounts and monitor for potential issues</li><li>Meet performance and quality metrics consistently</li><li>Drive process improvement initiatives within the department</li><li>Escalate issues and remove barriers to ensure project deadlines are met</li></ul><p><br></p>
<p>📌 <strong>Exciting Opportunity: Mutual Fund ('40 Act) Paralegal – $150K+</strong> ⚖️💼</p><p>Are you a detail-oriented <strong>Paralegal</strong> with extensive experience in mutual fund law? This is your chance to join a leading legal group where your contributions will make a significant impact on a dynamic and fast-paced team. When you bring your expertise in open-end, closed-end, and exchange-traded funds, you'll help shape the future of financial compliance and legal strategy!</p><p><br></p><p>🌟 <strong>What You’ll Do As A Mutual Fund Paralegal:</strong></p><p>✔️ Support attorneys with fund registration updates, compliance documentation, and organizational tasks related to mutual funds & ETFs</p><p>✔️ Assist in fund product development, launches, and reorganizations 📈</p><p>✔️ Prepare materials for Board of Directors and committee meetings using tools like Diligent Boards 📄</p><p>✔️ Coordinate fund contracts and shareholder reports, and assist with tender offer filings</p><p>✔️ Organize and maintain fund records and keep officer/manager databases updated</p>
<p>Robert Half is currently seeking a Contract Systems Administrator to join our client's IT department. As a Contract Systems Administrator, you will be responsible for the configuration, maintenance, and management of the organization's computer systems, servers, and network infrastructure. This is a contract position that offers an exciting opportunity to work with a reputable company.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>System Maintenance:</strong> Perform routine system maintenance, including software updates, patch management, and regular system backups to ensure system stability and security.</li><li><strong>Server Administration:</strong> Manage and maintain server hardware and software, including Windows Server, Linux, or other relevant operating systems.</li><li><strong>Network Management:</strong> Oversee network infrastructure, ensuring optimal performance, security, and reliability. This may include switches, routers, firewalls, and wireless access points.</li><li><strong>Security Monitoring:</strong> Implement and monitor security protocols to safeguard systems and data, detect and respond to security breaches, and conduct regular security audits.</li><li><strong>User Support:</strong> Provide technical support to end-users, assisting with system-related issues, troubleshooting, and offering guidance on best practices.</li><li><strong>Documentation:</strong> Maintain detailed records of system configurations, changes, and updates to facilitate system troubleshooting and auditing.</li><li><strong>Capacity Planning:</strong> Assess system performance and capacity, making recommendations for upgrades or enhancements to meet organizational needs.</li><li><strong>Backup and Disaster Recovery:</strong> Develop and implement backup and disaster recovery plans to ensure data integrity and continuity of operations.</li><li><strong>Vendor Collaboration:</strong> Collaborate with technology vendors to ensure timely procurement of hardware and software, and manage vendor relationships.</li></ol><p><br></p>
<p>We are looking for a dedicated Payroll Administrator to join our transport team in Murfreesboro, Tennessee. In this role, you will play a vital part in ensuring accurate and timely payroll processing for our drivers and mechanics while supporting terminal operations. This position offers an excellent opportunity for someone with a keen eye for detail, strong communication skills, and a desire to thrive in a collaborative and fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Act as the primary contact for terminal teams regarding payroll-related inquiries and support.</p><p>• Prepare and process weekly payroll for drivers and mechanics, ensuring accuracy and compliance.</p><p>• Handle payroll requests submitted by terminal staff, such as retrieving pay stubs and processing settlements.</p><p>• Conduct audits on payroll entries to verify accuracy and address any discrepancies promptly.</p><p>• Manage and oversee wage garnishments in accordance with company policies.</p><p>• Administer driver bonus programs, including sign-on bonuses, referral incentives, safety rewards, and fuel incentives.</p><p>• Collaborate with the payroll team to enhance processes and minimize manual errors through documentation and improvements.</p><p>• Maintain clear and precise communication with drivers and field operations to resolve payroll issues effectively.</p><p><br></p><p>Interested parties should contact Frank Corrigan for more details</p>
<p>Description of Duties:</p><p>Reviews POAs, authorized representative forms, HIPAA authorizations and other purported representative documents for sufficiency.</p><p>Prepare motions and other preliminary legal filings in preparation for hearings and gather information to comply with discovery requests from opposing counsel or appellants.</p><p>Research laws, rules, and policies pertaining to Medicaid, prepare Notices of Hearing, and collaborate with Appeal Litigation Specialists to create information packets as evidence for hearings.</p><p>Litigate appeals through administrative hearing process, conduct necessary legal research to assist in identifying cases ripe for appeal and draft appropriate appellate documents and pleadings.</p><p><br></p>
<p><strong>HR and Payroll Administrator</strong></p><p><strong>Job Description:</strong></p><p>The HR and Payroll Administrator, reporting to the CFO, will handle essential human resource functions, including maintaining employee records, recruitment, payroll and benefits administration, compliance support, training, and employee assistance. Independent judgment and attention to detail are crucial in this role to ensure HR operations run smoothly and efficiently.</p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Employee Records:</strong> Manage HR files, records, and documentation; ensure confidentiality and accuracy.</li><li><strong>Recruitment & Onboarding:</strong> Assist with job postings, candidate screenings, background checks, onboarding documentation, and recruitment coordination.</li><li><strong>Payroll and Benefits:</strong> Coordinate biweekly payroll, maintain records, address payroll queries, and assist with benefit plan administration.</li><li><strong>Policies & Compliance:</strong> Maintain compliance with labor laws, assist with reporting, and complete HR-related filings.</li><li><strong>Employee Relations & Support:</strong> Address employee queries, ensure training completion, and maintain proper workplace safety and health records.</li><li><strong>Office Management:</strong> Coordinate office operations, oversee maintenance, manage inventory, and organize employee engagement activities.</li><li><strong>HR Accounting:</strong> Post HR-related general ledger entries, reconcile benefits invoices, and manage Accounts Payable entries for HR-related expenses.</li></ul><p><strong>Requirements:</strong></p><ul><li>Bachelor’s degree preferred or equivalent experience.</li><li>Familiarity with HR practices, payroll systems, and employment laws.</li><li>Strong organizational, communication, and time-management skills.</li><li>Proficiency in Microsoft Office and HRIS systems.</li><li>High level of discretion, integrity, and attention to detail.</li></ul><p><strong>Additional Information:</strong></p><ul><li>Full-time, in-office role. This position does not offer relocation assistance or visa sponsorship.</li><li>Initial training will require travel (company-paid).</li><li>Some travel may be required (less than 10%).</li><li>This role does not have supervisory responsibilities and may evolve with business needs.</li></ul><p><strong>Note:</strong> Responsibilities and duties may change at any time.</p>
<p>As a Call Center Specialist you will be engaged in several key activities. You will be initiating contact with strategic vendors who are not currently participating in our program. This involves maintaining the vendor queue, effectively prioritizing calls, and retiring those vendors who opt not to participate, all while ensuring that campaigns are completed within the designated timelines. You will be a strategic caller tasked with inputting vendor and/or client data into specific databases, with a focus on accurately recording vendor contact details and agreement information.</p><p><br></p><p>Responsibilities and Role Expectations</p><p>• Communicating enrollment statistics with clients, sales, and/or project management teams. </p><p>• Acting as the liaison between vendor and client to address payment issues or negotiate payment terms. </p><p>• Overcoming vendor objections by proposing alternative payment options. </p><p>• Professionally handling a high-volume of both inbound and outbound calls.</p><p>• Using multiple applications to assist customers efficiently and swiftly. </p><p>• Demonstrating efficient oral and written communication with customers, department personnel, and management. </p><p>• Adeptly cross-selling additional products and services. </p><p>• Transferring calls to the appropriate department or personnel. </p><p>• Providing customers with accurate account information in a fast-paced setting. </p><p>• Displaying good interpersonal skills and teamwork awareness. </p><p>• Multitasking, attentively listening, inputting data, solving problems, and navigating through various screens while employing customer satisfaction techniques. </p><p>• Completing additional tasks assigned based on business needs.</p><p><br></p><p>Qualifications and Skills:</p><p>• A High School Diploma or GED at the minimum; a Bachelor’s Degree will be given preference.</p><p>• A least 1.5+ years of experience handling a high volume of calls. </p><p>• A quick response time to customer issues. </p><p>• At least a year of previous experience in sales support or inside sales/telesales is preferred.</p><p>• A keen eye for detail and the ability to handle multiple assignments promptly and effectively. </p><p>• Analytical and general math skills, and excellent time management skills. </p><p>• An excellent level of personal organization with superior telephone etiquette, verbal and written communication skills, as well as customer service skills</p><p>• Verbal and written communication skills, as well as customer service skills</p><p>• A calm demeanor in a fast-paced team environment and the capacity to manage multiple projects effectively.</p><p>• Proficiency in the use of Microsoft Office product suite, especially Excel and Outlook.</p><p>• Bilingual in French and/or Spanish highly valued. </p><p><br></p><p>Benefits and Perks: </p><p>• Medical, Dental & Vision benefits from the 1st month after hire. </p><p>• Automatic enrollment into our 401k plan (subject to eligibility requirements).</p><p>• Access to company-wide virtual fitness classes.</p><p>• Generous PTO offerings including major holidays, vacation, sick, personal, and volunteer time.</p><p>• Employee discounts with major providers.</p><p>• Contributions to various local and national philanthropic organizations.</p><p>• A dynamic culture with company-wide contests and prizes.</p>
We are looking for an experienced Senior Business Analyst to join our team in Nashville, Tennessee. In this long-term contract position, you will play a key role in analyzing and documenting business processes, facilitating system enhancements, and delivering effective training programs to support organizational goals. The ideal candidate will have a strong background in business analysis and a proven ability to collaborate with diverse stakeholders.<br><br>Responsibilities:<br>• Analyze and document complex business processes to identify areas for improvement and optimization.<br>• Develop and assess alternative solutions, including IT system upgrades and business process reengineering.<br>• Design and deliver end-user training programs, incorporating eLearning modules to enhance system adoption.<br>• Conduct cost-benefit analyses using standardized methodologies to evaluate proposed solutions.<br>• Lead or support project planning and execution across all phases, from initiation to maintenance.<br>• Create detailed data models and process/activity diagrams to illustrate and communicate system functionality.<br>• Facilitate workshops and stakeholder sessions to gather requirements and explore solution options.<br>• Oversee system installation, testing, data conversion, and ongoing system maintenance.<br>• Prepare detailed reports and conduct studies on business process and system-related challenges.<br>• Build and maintain effective relationships with staff at all organizational levels, from clerical roles to executive leadership.
<p>Robert Half is seeking a Contract Tier 1 Helpdesk Analyst to join our client's IT support team. As a Tier 1 Helpdesk Analyst, you will be the first point of contact for end-users seeking technical assistance, providing essential support and ensuring a seamless user experience. This is a contract position that offers an opportunity to work with a respected company.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>User Support:</strong> Provide friendly and efficient technical support to end-users via various channels, including phone, email, and chat, addressing a wide range of hardware and software issues.</li><li><strong>Ticket Management:</strong> Log, prioritize, and track support requests using a ticketing system, ensuring timely and accurate resolution of problems.</li><li><strong>Troubleshooting:</strong> Diagnose and resolve basic technical issues related to desktops, laptops, software applications, printers, and other IT peripherals.</li><li><strong>Password Resets:</strong> Assist users with password resets and account access issues, following security protocols and authentication procedures.</li><li><strong>Documentation:</strong> Maintain detailed records of support requests, resolutions, and common issues for future reference.</li><li><strong>User Training:</strong> Provide guidance to end-users on software applications and best practices, helping them become more self-reliant.</li><li><strong>Escalation:</strong> Escalate complex or unresolved issues to Tier 2 or Tier 3 support teams, ensuring efficient problem resolution.</li><li><strong>Remote Support:</strong> Offer remote assistance to users to resolve issues, especially in situations where on-site support is not required.</li></ol><p><br></p>
<p>We are looking for a Web Accessibility Consultant to join our team and support our client in ensuring their website and digital content meet federally mandated accessibility standards. In this long-term contract position, you will play a critical role in identifying accessibility gaps, implementing remediation strategies, and embedding accessibility into ongoing workflows and processes. This is an excellent opportunity to collaborate with diverse teams while driving compliance and accessibility improvements.</p><p><br></p><p>Responsibilities:</p><p>• Conduct detailed audits of websites, web applications, and digital content to identify accessibility issues.</p><p>• Document findings and provide actionable recommendations based on accessibility standards.</p><p>• Collaborate with developers, designers, and communications staff to integrate accessibility into design and publishing workflows.</p><p>• Develop and execute remediation strategies for documents and web content to meet compliance requirements.</p><p>• Provide training sessions and guidance to staff on accessibility best practices and tools.</p><p>• Utilize accessibility testing tools and assistive technologies to ensure accurate evaluation and remediation.</p><p>• Maintain thorough documentation of processes and solutions to support long-term accessibility compliance.</p><p>• Offer expertise on web development, user experience design, and digital content remediation in alignment with accessibility guidelines.</p><p>• Work with stakeholders to align accessibility goals with broader organizational objectives.</p><p>• Stay updated on evolving accessibility standards and tools to continuously enhance compliance efforts.</p>
<p><strong>Senior Project Manager II</strong></p><p><strong>Contract: </strong>15 weeks, Contract to Hire</p><p><strong>Work Arrangement:</strong> Remote</p><p><strong>Work Hours:</strong> Monday through Friday, 8:00 AM – 5:00 PM </p><p><strong>Job Overview:</strong></p><p>We are seeking an experienced <strong>Senior Project Manager II</strong> to lead the implementation of a new contact center team and associated technology across multiple physician practices. In this role, you will work closely with contact center leadership to develop and execute project plans encompassing process mapping, testing, rollout planning, business requirements, and communication strategies. The Senior Project Manager II will coordinate activities across business units, physician practices, and technical teams, ensuring projects are delivered on time, within budget, and to defined specifications.</p><p>This high-visibility role requires strong communication, organizational, and leadership skills, as well as a demonstrated ability to drive transformation and manage stakeholder relationships effectively.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Act as the primary point of accountability for assigned projects.</li><li>Coordinate and manage relationships across multiple stakeholders, including business owners, team members, and service centers.</li><li>Develop strategic documents (e.g., project charters, education and communication plans, detailed project plans) and provide updates/presentations to stakeholders.</li><li>Identify and mitigate project risks, issues, and cross-project dependencies.</li><li>Ensure deliverables are completed throughout the project lifecycle.</li><li>Facilitate decision-making, problem-solving, and the creation of implementation toolkits or migration schedules.</li><li>Mentor and manage project team members as appropriate.</li></ul><p><br></p>
