We are looking for a dedicated Service Desk Analyst to join our team on a long-term contractual basis in Nashville, Tennessee. In this role, you will provide exceptional technical support and customer service to ensure smooth operations within a manufacturing environment. Your expertise in troubleshooting, communication, and problem-solving will play a key role in supporting end users and maintaining system functionality.<br><br>Responsibilities:<br>• Provide first-level technical support to resolve hardware, software, and network issues for end users in a timely manner.<br>• Deliver exceptional customer service by addressing inquiries and resolving technical problems effectively.<br>• Troubleshoot and resolve issues related to laptops, mobile devices, and computer hardware.<br>• Assist with deploying and configuring PCs, operating systems, and mobile devices.<br>• Support ITSM processes and maintain accurate documentation of incidents and resolutions.<br>• Collaborate with team members to identify and implement improvements to service desk operations.<br>• Conduct training sessions for users to enhance their understanding of technical systems and processes.<br>• Review and maintain quality standards for technical support and customer interactions.<br>• Utilize REST API tools and other resources to provide advanced technical assistance.<br>• Provide production support within the manufacturing environment, ensuring minimal disruption to operations.
<p>The Branch Manager is responsible for the overall performance of the branch. Managers will be focused on leading team members, managing the branch P& L, driving new loan growth, managing current loan portfolio, marketing, maintenance of current business partnerships, and development of new strategic business partners. The Branch Manager will perform in accordance with the company Mission, Vision and Shared Values.</p><p>Duties and responsibilities</p><ul><li>Manages and inspires team members to perform to their full potential, thus driving branch profitability.</li><li>Exercises a degree of independent judgment in making decisions affecting employees and the work of the branch within company policy guidelines and District Supervisor oversight.</li><li>Subject matter expert on our personal loan product offerings in order to present loan solutions to current and potential customers that help them achieve their financial goals.</li><li>Creates and maintains branch operations solvency by the control of assets, proper credit extension, and proper follow-up and counseling of past-due customers.</li><li>Establish and build customer relationships through delivering exceptional service.</li><li>Assigns duties to employees and frequently examines their work for accuracy, neatness, timeliness and maintaining efficiency by training employees and adjusting errors.</li><li>Trains and develops employees with regard to current and new branch operations, company policies, procedures, and laws governing the consumer finance business.</li><li>Works with Recruiting and District Supervisors to address branch staffing needs.</li><li>Cultivates new relationships with local retail businesses. Partners with Account Managers to maintain strong relationships with current retail businesses, handle complaints and trains business partners in company policies and procedures.</li><li>Oversees the following duties including but not limited to:</li><li>Approves and closes loans, as necessary.</li><li>Works with past-due customers by developing a plan for resolution.</li><li>Delegates all collection activity on a daily basis and follows up to ensure completion.</li><li>Process insurance claims for customers. Maintains proper insurance claims records and reports.</li><li>Telephones and sends collection material to past-due customers, as needed.</li><li>Accepts and posts payments.</li><li>Processes and reviews loan documentation.</li><li>Answers telephone, as needed.</li><li>Completes month-end reporting.</li><li>Approves branch expenses.</li><li>Signs checks for branch expenses, loans and money remittances.</li><li>Approves all supply requisitions.</li><li>Verifies cash by balancing cash drawers and maintaining cash count record.</li><li>Other duties as assigned by leadership.</li></ul><p><br></p>
<p>📌 <strong>Exciting Opportunity: Mutual Fund ('40 Act) Paralegal – $150K+</strong> ⚖️💼</p><p>Are you a detail-oriented <strong>Paralegal</strong> with extensive experience in mutual fund law? This is your chance to join a leading legal group where your contributions will make a significant impact on a dynamic and fast-paced team. When you bring your expertise in open-end, closed-end, and exchange-traded funds, you'll help shape the future of financial compliance and legal strategy!</p><p><br></p><p>🌟 <strong>What You’ll Do As A Mutual Fund Paralegal:</strong></p><p>✔️ Support attorneys with fund registration updates, compliance documentation, and organizational tasks related to mutual funds & ETFs</p><p>✔️ Assist in fund product development, launches, and reorganizations 📈</p><p>✔️ Prepare materials for Board of Directors and committee meetings using tools like Diligent Boards 📄</p><p>✔️ Coordinate fund contracts and shareholder reports, and assist with tender offer filings</p><p>✔️ Organize and maintain fund records and keep officer/manager databases updated</p>
