<p>We are looking for a Technical Support Specialist to provide support for technical and administrative tasks, focusing on laptops, printers, and related equipment. This role is pivotal in maintaining the organization's IT infrastructure by configuring devices, resolving end-user issues, and managing network and system operations.</p><p><br></p><p><br></p><p><br></p>
<p>We at Robert Half are expanding our pool of skilled <strong>Web Developers</strong> who can design, develop, and maintain dynamic websites and web applications. You’ll collaborate with marketing and design teams to bring creative visions to life while ensuring functionality, performance, and user experience. As trusted recruiters for tech talent across North America, we are here to put your needs first and represent you with passion!</p><p> </p><p><br></p>
<p>We at Robert Half are looking to add to our pool of Digital Marketing Specialists to develop, manage, and optimize digital campaigns across various platforms. You'll play a key role in tracking performance, implementing advanced analytics, and ensuring that digital marketing efforts are data-driven and effective. We are industry professionals that specialize in recruiting for top talent all over North America. Our dedicated Marketing and Creative team is here to put your needs first and passionately represent you!</p><p> </p><p><br></p><p><br></p>
We are looking for an experienced Controller to oversee critical document management activities and ensure the accuracy and efficiency of organizational records. This role requires a detail-oriented individual who excels in document control processes and scanning operations. Join our team in Nashville, Tennessee, and contribute to maintaining seamless workflows and organized documentation.<br><br>Responsibilities:<br>• Manage document control processes to ensure proper storage, organization, and accessibility of records.<br>• Oversee document scanning operations to guarantee high-quality digital copies.<br>• Perform detailed reviews of scanned documents to verify accuracy and completeness.<br>• Compile and organize documents to create comprehensive records for various projects.<br>• Ensure compliance with company policies and regulatory requirements in all documentation processes.<br>• Collaborate with team members to optimize document workflows and identify areas for improvement.<br>• Maintain up-to-date knowledge of document management technologies and best practices.<br>• Train staff on document control procedures and standards to enhance team efficiency.<br>• Troubleshoot issues related to scanning equipment and document management systems.<br>• Prepare regular reports on document control activities for leadership review.
We are looking for a skilled Service Desk Personnel to join our team on a long-term contract basis in Cookeville, Tennessee. This role primarily focuses on system administration and application support, rather than hardware troubleshooting or general desktop support. The successful candidate will oversee the maintenance and support of the Tennessee Department of Health's Licensure and Regulation System, as well as manage tickets through Zendesk.<br><br>Responsibilities:<br>• Address and resolve system-related help desk tickets with a focus on application and program administration.<br>• Process user requests such as password resets, status updates, and workflow reassignments within established timelines.<br>• Maintain and configure system settings, user permissions, and automated workflows to meet operational needs.<br>• Collaborate with cross-functional teams, including application coordinators, trainers, and QA personnel, to ensure seamless system functionality.<br>• Document system changes, maintain detailed logs, and provide timely updates to stakeholders using tools like ServiceNow.<br>• Respond to all support tickets within one business day and aim to close tickets within three business days.<br>• Provide weekly status updates on configuration requests to the Application Manager and other stakeholders.<br>• Utilize Zendesk and similar platforms for efficient ticketing and workflow management.<br>• Ensure all non-system-related support activities are accurately logged and tracked.<br>• Follow up with users to gather additional information when needed and ensure clear communication throughout the support process.
<p>We are seeking a proactive and detail-oriented <strong>Help Desk</strong> <strong>Analyst</strong> for a one-year remote contract. The ideal candidate will have strong technical troubleshooting skills and experience supporting end users in a dynamic enterprise environment. This role is focused on resolving desktop-related issues, enhancing the support knowledge base, and improving overall service delivery within the IT Help Desk team.</p><p><br></p><p>• Respond to incoming service requests in a timely manner, gather pertinent information, and document in the Help Desk System</p><p>• Classify and prioritize all service requests according to department standards and guidelines</p><p>• Troubleshoot issues related to personal computer hardware, software, and operating systems; printers; email; network/internet access; mobile devices, and any other requests within the scope of their expertise.</p><p>• Document all activity in a timely manner using the internal Help Desk System according to departmental standards and guidelines.</p><p>• Reassign and/or escalate service requests in a timely manner to the appropriate resource and level when necessary</p><p>• Maintain the resolution knowledge base by posting all relevant solutions.</p><p>• Provide information and reports as requested</p><p>• Prepare and present enterprise communications as required</p><p>• Work with Support Engineers and other internal service providers to guarantee smooth handoffs</p><p>• Mentor Help Desk Technician I staff to improve their technical proficiency and customer service level</p><p>• Assist DS Support Manager with internal projects that improve the overall effectiveness of the Help Desk Team</p><p>• Monitor Help Desk Team workloads and backlogs to facilitate higher service levels and achieve team goals</p><p>• Connect to systems remotely and work with employees to identify computing problems and correct them</p><p>• Identify Problems and Trends in the environment and assist with problem-solving proactively</p><p>• Perform other duties, as assigned</p>
Robert Half is hiring! Apply today <br> Key Responsibilities: • Lead a team of backend and full-stack developers in the development and deployment of enterprise-grade applications. • Design and implement scalable, secure, and high-performance microservices using Java, Spring, and RESTful APIs. • Collaborate with cross-functional teams to define architecture, design patterns, and best practices. • Integrate applications with MySQL databases and manage data access using JDBC or JPA. • Optimize and manage applications running on Tomcat servers. • Provide mentorship and code reviews to ensure code quality, performance, and reliability. • Work with DevOps to automate CI/CD pipelines and manage cloud infrastructure using AWS services (e.g., EC2, RDS, S3, Lambda). • Ensure adherence to industry standards and compliance, especially in healthcare and POS domains. ________________________________________ Required Skills and Qualifications: • Minimum 7 years of detail oriented experience in Java development. • Strong expertise in Java Spring Framework (Spring, Spring MVC, Spring Data, etc.). • Hands-on experience building and consuming RESTful APIs. • Deep understanding of microservices architecture and inter-service communication. • Experience with Tomcat, JDBC, and MySQL. • Familiarity with UI frameworks such as Angular, React, or Vue.js (basic understanding required). • Proficiency in AWS services (e.g., EC2, S3, RDS, Lambda, CloudWatch). • Strong problem-solving skills and an ability to lead development efforts end-to-end. • Excellent verbal and written communication skills.
We are looking for an entry-level Business Analyst to join our team in Cookeville, Tennessee. As part of this long-term contract position, you will play a key role in analyzing business processes, collaborating with stakeholders, and contributing to strategic projects. This role requires a proactive individual with excellent organizational skills and the ability to adapt to dynamic environments.<br><br>Responsibilities:<br>• Conduct research to gather and analyze business requirements, ensuring alignment with organizational goals.<br>• Collaborate with stakeholders to facilitate in-person meetings and drive project progress.<br>• Prepare summary reports and presentations to communicate findings and recommendations effectively.<br>• Maintain and update websites, SharePoint, and other technology solutions to support business operations.<br>• Ensure compliance with local laws, policies, and standards in all business activities.<br>• Assist in the coordination of projects, timelines, and resources to meet objectives.<br>• Provide deskside support and guidance for cloud technologies and Microsoft Office Suite applications.<br>• Facilitate the use of ServiceNow and Planview applications for efficient project management.<br>• Collect and analyze data to improve processes and drive informed decision-making.<br>• Support team members in delivering high-quality solutions while adhering to deadlines.
