<p>The Legal Practice / Project & Knowledge Analyst supports the ongoing development and enhancement of legal practice management tools, project workflows, and knowledge management systems for our client. This role collaborates with legal, operations, and technology teams to strengthen matter management, streamline knowledge sharing, and boost efficiency across the client’s legal platform. By gathering requirements, mapping workflows, and championing new technologies, the Analyst plays an essential role in optimizing collaboration, resource planning, and client service delivery.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><br></p><p><strong>Project & Task Support</strong></p><ul><li>Partner with attorneys, project leads, and operations teams to identify needs and define requirements for legal project management, knowledge sharing, and support tools.</li><li>Assist with and facilitate workshops, process mapping, and design sessions to uncover workflow gaps and support prototyping of more efficient solutions.</li><li>Research and evaluate legal technology and knowledge management platforms, and provide recommendations for adoption or enhancement of new solutions.</li><li>Develop and present clear documentation, operational reports, and recommendations to address challenges and improve legal team performance.</li></ul><p><strong>Collaboration & Communication</strong></p><ul><li>Work cross-functionally to implement legal project management systems and knowledge repositories that align with our client’s goals.</li><li>Act as an intermediary between legal staff and technical experts, ensuring alignment on requirements and effective solution delivery.</li><li>Contribute to training and onboarding initiatives for legal teams, encouraging adoption and effective use of new tools and processes.</li></ul><p><strong>Operational Execution & Maintenance</strong></p><ul><li>Create and maintain documentation for workflows, knowledge assets, and project templates that promote consistency and knowledge sharing.</li><li>Support the rollout, ongoing maintenance, and optimization of legal technology platforms including project management tools and collaboration systems.</li><li>Monitor system usage and effectiveness, capturing user feedback to guide updates and improvements.</li></ul><p><strong>Continuous Improvement</strong></p><ul><li>Analyze feedback and data to identify opportunities for improved legal project management and knowledge sharing processes.</li><li>Stay informed on trends in legal operations, knowledge management, and technology, proactively recommending innovative process enhancements.</li><li>Help standardize scalable best practices to increase legal team productivity and ensure excellent client service.</li></ul>
<p>Robert Half is seeking a Contract Tier 1 Helpdesk Analyst to join our client's IT support team. As a Tier 1 Helpdesk Analyst, you will be the first point of contact for end-users seeking technical assistance, providing essential support and ensuring a seamless user experience. This is a contract position that offers an opportunity to work with a respected company.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>User Support:</strong> Provide friendly and efficient technical support to end-users via various channels, including phone, email, and chat, addressing a wide range of hardware and software issues.</li><li><strong>Ticket Management:</strong> Log, prioritize, and track support requests using a ticketing system, ensuring timely and accurate resolution of problems.</li><li><strong>Troubleshooting:</strong> Diagnose and resolve basic technical issues related to desktops, laptops, software applications, printers, and other IT peripherals.</li><li><strong>Password Resets:</strong> Assist users with password resets and account access issues, following security protocols and authentication procedures.</li><li><strong>Documentation:</strong> Maintain detailed records of support requests, resolutions, and common issues for future reference.</li><li><strong>User Training:</strong> Provide guidance to end-users on software applications and best practices, helping them become more self-reliant.</li><li><strong>Escalation:</strong> Escalate complex or unresolved issues to Tier 2 or Tier 3 support teams, ensuring efficient problem resolution.</li><li><strong>Remote Support:</strong> Offer remote assistance to users to resolve issues, especially in situations where on-site support is not required.</li></ol><p><br></p>
<p>We are seeking a <strong>Business Analyst</strong> with hands-on NetSuite experience to support ongoing system optimization, workflow improvements, and operational reporting. In this contract role, you’ll work directly with finance, accounting, and operations teams to understand process gaps, configure NetSuite enhancements, and improve the overall efficiency of the ERP environment. This position is ideal for someone who thrives in a fast-paced, project-focused setting.</p><p><br></p><p><strong>Key Details</strong></p><ul><li><strong>Contract Length:</strong> 3+ months with likely extension</li><li><strong>Work Environment:</strong> Onsite</li><li><strong>Core System:</strong> NetSuite ERP (required)</li><li><strong>Focus Areas:</strong> Process mapping, configuration support, reporting, integrations, and user support</li></ul><p><strong>What You Will Do</strong></p><p>• Serve as the primary NetSuite resource for troubleshooting, configuration updates, and workflow optimization</p><p> • Analyze current business processes and identify opportunities for automation and enhancement</p><p> • Build and maintain NetSuite dashboards, saved searches, and custom reports</p><p> • Support system upgrades, integrations, and module enhancements</p><p> • Partner with finance and accounting teams to ensure proper design of workflows, roles, permissions, and transaction flows</p><p> • Document requirements, create functional specifications, and translate business needs into system solutions</p><p> • Provide user training and support to improve adoption and enhance system utilization</p><p> • Collaborate with stakeholders across operations, supply chain, and finance to align system capabilities with business needs</p><p> • Ensure data accuracy, consistency, and integrity throughout the ERP environment</p>
<p>Robert Half is currently seeking a Contract Tier 3 Helpdesk Analyst to join our client's IT support team. As a Tier 3 Helpdesk Analyst, you will be responsible for resolving highly complex technical issues, providing expert guidance, and ensuring the organization's IT systems operate at peak performance. This is a contract position offering an opportunity to work with a respected company.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>Advanced Problem Resolution:</strong> Serve as the highest level of technical support, resolving the most complex issues related to hardware, software, and network systems.</li><li><strong>Escalated Ticket Management:</strong> Handle and take ownership of escalated support tickets, ensuring prompt resolution and maintaining end-user satisfaction.</li><li><strong>Technical Leadership:</strong> Provide expert guidance and mentorship to Tier 1 and Tier 2 support analysts, assisting them in resolving challenging technical problems.</li><li><strong>Root Cause Analysis:</strong> Investigate and identify the root causes of recurring technical issues, working on strategies to prevent their reoccurrence and improve system stability.</li><li><strong>Documentation and Knowledge Sharing:</strong> Maintain a knowledge base of complex technical issues and solutions, facilitating knowledge transfer within the IT support team.</li><li><strong>Collaboration with Other Teams:</strong> Collaborate with Tier 2 and Tier 3 support teams, as well as system administrators and network engineers, to resolve issues and optimize IT systems.</li><li><strong>Vendor Coordination:</strong> Work closely with third-party vendors and service providers to facilitate problem resolution and the procurement of advanced hardware or software solutions.</li><li><strong>Performance Optimization:</strong> Identify opportunities for performance optimization, capacity planning, and system improvements to meet the organization's evolving needs.</li></ol><p><br></p>
<p>We are looking for a skilled Business Analyst II to join our team in Nashville, Tennessee. In this long-term contract role, you will play a crucial part in evaluating business systems, identifying user needs, and developing strategies that align with organizational goals. This position requires a blend of technical expertise, analytical thinking, and creative problem-solving to deliver impactful solutions.</p><p><br></p><p><strong>Overview</strong></p><p>The Business Analyst II will support a large operational and technology‑driven organization by reviewing, analyzing, and evaluating business systems and user needs. This role translates requirements into functional specifications, supports system enhancements, and partners closely with cross‑functional teams to ensure solutions align with overall business strategies. The role involves complex problem‑solving, goal planning, and the execution of diverse tasks requiring independent judgment and creativity.</p><p><strong>Key Responsibilities</strong></p><ul><li>Review, analyze, and evaluate current business systems, data, and user needs to identify improvement opportunities.</li><li>Develop detailed documentation of user requirements, system functions, workflows, and process steps.</li><li>Collaborate with technical teams to formulate system requirements and ensure alignment with business goals.</li><li>Support the development and modification of system processes and tools as needed.</li><li>Provide insights and recommendations to leadership based on data analysis.</li><li>Interact with internal project teams to support ongoing initiatives and ensure smooth workflow execution.</li></ul><p><strong>Interview Process</strong></p><ul><li>1–2 interviews depending on team schedules.</li></ul>
<p>Robert Half is seeking a <strong>Contract Systems Engineer</strong> to join our client's IT infrastructure team. In this role, you will be responsible for the design, implementation, maintenance, and optimization of the organization’s systems and infrastructure. This contract position is ideal for a detail-oriented professional with a strong technical background in systems architecture and enterprise IT environments.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>System Design & Implementation:</strong> Design and implement scalable, secure, and reliable systems to support business operations and growth.</li><li><strong>Infrastructure Maintenance:</strong> Administer and maintain Windows and/or Linux servers, virtualization platforms (e.g., VMware, Hyper-V), and cloud-based services (e.g., Azure, AWS).</li><li><strong>Performance Monitoring:</strong> Monitor system performance and troubleshoot issues to ensure high availability and efficiency of infrastructure.</li><li><strong>Security & Compliance:</strong> Implement system security protocols, manage patching schedules, and ensure compliance with organizational policies and industry regulations.</li><li><strong>Backup & Recovery:</strong> Manage backup solutions and disaster recovery plans to ensure data integrity and business continuity.</li><li><strong>Automation & Scripting:</strong> Develop automation scripts and tools (e.g., PowerShell, Python) to streamline system administration tasks.</li><li><strong>Documentation:</strong> Maintain technical documentation for configurations, processes, and procedures.</li><li><strong>Collaboration:</strong> Work closely with network engineers, developers, and support staff to resolve complex issues and support IT projects.</li></ul><p><br></p>
<p>Robert Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our client's IT support team. As a Tier 2 Helpdesk Analyst, you will play a key role in providing advanced technical support to end-users, troubleshooting complex issues, and ensuring the efficient operation of IT systems. This is a contract position that offers an exciting opportunity to work with a reputable company.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>Advanced Troubleshooting:</strong> Diagnose and resolve complex technical issues related to hardware, software, and network systems, serving as an escalation point for Tier 1 support.</li><li><strong>Ticket Resolution:</strong> Handle escalated support tickets, ensuring that they are resolved in a timely and efficient manner while maintaining high levels of end-user satisfaction.</li><li><strong>User Training:</strong> Provide guidance and training to end-users on software applications, system best practices, and advanced problem-solving techniques to improve self-sufficiency.</li><li><strong>Documentation:</strong> Maintain detailed records of support requests, resolutions, and common issues, contributing to a knowledge base for the IT support team.</li><li><strong>Vendor Coordination:</strong> Collaborate with third-party vendors and service providers to facilitate problem resolution and the procurement of hardware or software solutions.</li><li><strong>Remote Support:</strong> Offer remote assistance to users, ensuring prompt and effective resolution of issues, especially in situations where on-site support is not required.</li><li><strong>Root Cause Analysis:</strong> Investigate and identify the root causes of recurring technical problems, and work on strategies to prevent their reoccurrence.</li><li><strong>Escalation Management:</strong> Collaborate with Tier 3 support teams to resolve issues that require advanced technical expertise, ensuring seamless handover of escalated tickets.</li></ol><p><br></p>
We are looking for a skilled Billing Analyst to join our team in Nashville, Tennessee. This role is essential for ensuring accurate and efficient client invoicing, financial reconciliation, and maintaining compliance with billing standards. The ideal candidate will collaborate across departments to enhance billing processes and support organizational goals.<br><br>Responsibilities:<br>• Prepare, review, and submit client invoices in alignment with billing guidelines, contractual agreements, and jurisdictional requirements.<br>• Reconcile billing data across multiple systems to ensure accuracy and resolve discrepancies in partnership with Finance and Client Services teams.<br>• Assist in configuring and maintaining client billing profiles, including rate structures, matter codes, and specific billing instructions.<br>• Provide billing data and reports to support month-end and year-end close processes.<br>• Collaborate with Finance, Legal Operations, and Client Services teams to align billing practices with strategic priorities and service standards.<br>• Train and onboard new team members and end-users on billing systems to promote consistent usage and understanding.<br>• Work with Technology teams to support enhancements, integrations, and data quality initiatives within billing systems.<br>• Document billing processes, procedures, and client-specific requirements to ensure compliance and operational consistency.<br>• Generate billing-related reports and dashboards to assist with financial analysis, forecasting, and decision-making.<br>• Contribute to process improvement efforts to streamline workflows, reduce errors, and enhance client satisfaction.
<p>We are looking for a Senior Financial Analyst to join our team in Brentwood, Tennessee. This role is ideal for an experienced individual who excels in financial modeling, forecasting, and analysis within fast-paced environments. The successful candidate will play a key role in driving financial insights, improving decision-making processes, and supporting business growth.</p><p><br></p><p>Responsibilities:</p><p>• Develop and refine complex financial models to facilitate budgeting, forecasting, and reporting processes.</p><p>• Conduct in-depth financial and operational analyses, including variance analysis and performance tracking.</p><p>• Monitor and evaluate key performance indicators (KPIs) to identify trends and opportunities for improvement.</p><p>• Coordinate and manage monthly, quarterly, and ad hoc forecasting cycles, ensuring timely and accurate input from stakeholders.</p><p>• Collaborate across departments to enhance data accuracy and streamline financial reporting.</p><p>• Support the implementation and optimization of new financial systems and tools.</p><p>• Prepare detailed financial reports that inform strategic decision-making.</p><p>• Analyze large data sets to extract meaningful insights and present findings to leadership.</p><p>• Lead initiatives to improve financial processes and enhance operational efficiency.</p><p><br></p><p>For more information, contact Frank Corrigan</p>
<p>Robert Half is seeking a Contract Data Analyst to join our client's team. As a Data Analyst, you will be responsible for collecting, processing, and analyzing data to provide actionable insights that support business decisions. This contract position offers an exciting opportunity to work with a dynamic team and help drive data-driven strategies for a respected organization.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>Data Collection and Analysis:</strong> Collect, clean, and analyze data from various sources to identify trends, patterns, and insights that inform business decisions.</li><li><strong>Reporting:</strong> Create and maintain dashboards, reports, and visualizations that communicate findings to stakeholders in a clear and concise manner.</li><li><strong>Data Validation:</strong> Ensure data integrity by conducting regular audits, validation, and quality checks.</li><li><strong>Collaboration:</strong> Work closely with cross-functional teams to understand data requirements and provide insights that support strategic goals.</li><li><strong>Data Modeling:</strong> Develop and maintain data models, forecasts, and simulations to support business planning and operations.</li><li><strong>Trend Analysis:</strong> Monitor key performance indicators (KPIs) and analyze data trends to identify opportunities for improvement.</li><li><strong>Documentation:</strong> Document data processes, methodologies, and findings to ensure transparency and reproducibility of results.</li><li><strong>Ad Hoc Analysis:</strong> Provide ad hoc analysis and reporting support as needed to assist in decision-making processes.</li></ol><p><br></p>
<p>We are looking for a detail-oriented and skilled Systems Architect to join our client in the healthcare field. This is a Contract to permanent position where you will play a pivotal role in managing and executing IT infrastructure projects across multiple sites within a fast-paced healthcare environment. The ideal candidate will have extensive hands-on experience in IT systems engineering, network optimization, and hardware deployments, with a strong ability to coordinate technical tasks and deliverables across teams, vendors, and stakeholders.</p><p><br></p><p>Responsibilities:</p><p>• Lead the implementation of IT infrastructure projects including network refreshes, hardware installations, and practice integrations.</p><p>• Oversee the technical readiness and deployment of systems for onboarding new healthcare practices.</p><p>• Coordinate with vendors and internal teams to ensure smooth execution of multi-site IT initiatives.</p><p>• Manage server installations, telecom configurations, and network setup for various locations.</p><p>• Collaborate with project analysts to align engineering deliverables with overall project timelines.</p><p>• Execute network and hardware upgrades at existing practice locations to optimize performance.</p><p>• Provide technical leadership during clinical and corporate IT system integrations.</p><p>• Document configurations, update technical processes, and improve deployment templates.</p><p>• Monitor task statuses, identify blockers, and allocate resources effectively.</p><p>• Contribute to team collaboration efforts and process improvements to enhance IT operations.</p>
