<p>The Senior Project Manager I oversees multiple medium to large projects of moderate to high complexity. This role is accountable for project execution from concept to completion, ensuring alignment with established project controls and standards. The PM I fosters strong stakeholder relationships, proactively manages risks and issues, and ensures timely and effective outcomes. </p><p><br></p><p>Work Type: Hybrid</p><p>Shift: Monday–Friday, 8:00 AM–5:00 PM</p><p>Benefits Included: Health, Vision, Dental, 401(k)</p><p><br></p><p>Key Responsibilities:</p><ul><li>Organize project activities into manageable work efforts and determine effective approaches.</li><li>Develop and present strategic documents (e.g., Project Charters, Communication Plans, detailed project plans).</li><li>Define and communicate clear project scope; motivate and guide team members.</li><li>Manage relationships with multiple business owners and team members.</li><li>Identify and manage risks, issues, and cross-project dependencies.</li><li>Monitor and report project status within published timelines.</li><li>Coach team members on task assignments, milestones, and deliverables.</li><li>Ensure completion of high-quality professional deliverables.</li><li>Facilitate creation of toolkits for field-based implementations.</li></ul>
<p>The Branch Manager is responsible for the overall performance of the branch. Managers will be focused on leading team members, managing the branch P& L, driving new loan growth, managing current loan portfolio, marketing, maintenance of current business partnerships, and development of new strategic business partners. The Branch Manager will perform in accordance with the company Mission, Vision and Shared Values.</p><p>Duties and responsibilities</p><ul><li>Manages and inspires team members to perform to their full potential, thus driving branch profitability.</li><li>Exercises a degree of independent judgment in making decisions affecting employees and the work of the branch within company policy guidelines and District Supervisor oversight.</li><li>Subject matter expert on our personal loan product offerings in order to present loan solutions to current and potential customers that help them achieve their financial goals.</li><li>Creates and maintains branch operations solvency by the control of assets, proper credit extension, and proper follow-up and counseling of past-due customers.</li><li>Establish and build customer relationships through delivering exceptional service.</li><li>Assigns duties to employees and frequently examines their work for accuracy, neatness, timeliness and maintaining efficiency by training employees and adjusting errors.</li><li>Trains and develops employees with regard to current and new branch operations, company policies, procedures, and laws governing the consumer finance business.</li><li>Works with Recruiting and District Supervisors to address branch staffing needs.</li><li>Cultivates new relationships with local retail businesses. Partners with Account Managers to maintain strong relationships with current retail businesses, handle complaints and trains business partners in company policies and procedures.</li><li>Oversees the following duties including but not limited to:</li><li>Approves and closes loans, as necessary.</li><li>Works with past-due customers by developing a plan for resolution.</li><li>Delegates all collection activity on a daily basis and follows up to ensure completion.</li><li>Process insurance claims for customers. Maintains proper insurance claims records and reports.</li><li>Telephones and sends collection material to past-due customers, as needed.</li><li>Accepts and posts payments.</li><li>Processes and reviews loan documentation.</li><li>Answers telephone, as needed.</li><li>Completes month-end reporting.</li><li>Approves branch expenses.</li><li>Signs checks for branch expenses, loans and money remittances.</li><li>Approves all supply requisitions.</li><li>Verifies cash by balancing cash drawers and maintaining cash count record.</li><li>Other duties as assigned by leadership.</li></ul><p><br></p>
We are looking for a skilled Service Desk Personnel to join our team on a long-term contract basis in Cookeville, Tennessee. This role primarily focuses on system administration and application support, rather than hardware troubleshooting or general desktop support. The successful candidate will oversee the maintenance and support of the Tennessee Department of Health's Licensure and Regulation System, as well as manage tickets through Zendesk.<br><br>Responsibilities:<br>• Address and resolve system-related help desk tickets with a focus on application and program administration.<br>• Process user requests such as password resets, status updates, and workflow reassignments within established timelines.<br>• Maintain and configure system settings, user permissions, and automated workflows to meet operational needs.<br>• Collaborate with cross-functional teams, including application coordinators, trainers, and QA personnel, to ensure seamless system functionality.<br>• Document system changes, maintain detailed logs, and provide timely updates to stakeholders using tools like ServiceNow.<br>• Respond to all support tickets within one business day and aim to close tickets within three business days.<br>• Provide weekly status updates on configuration requests to the Application Manager and other stakeholders.<br>• Utilize Zendesk and similar platforms for efficient ticketing and workflow management.<br>• Ensure all non-system-related support activities are accurately logged and tracked.<br>• Follow up with users to gather additional information when needed and ensure clear communication throughout the support process.
<p>Our client is looking for an experienced <strong>Accounting Manager</strong> to join their team <strong>in Murfreesboro</strong>, Tennessee. This is a <strong>contract </strong>position expected to last at least a couple of months, with potential for extension or transition to a permanent role. The ideal candidate will play a key role in overseeing accounting operations, ensuring compliance, and driving efficiency in financial processes.</p><p>Responsibilities:</p><p>• Oversee the month-end close process, ensuring preliminary reports are completed promptly and final close is achieved within four days.</p><p>• Manage customer billing operations and ensure accurate processing of invoices.</p><p>• Maintain and track fixed assets, ensuring proper documentation and compliance.</p><p>• Prepare and post journal entries, including adjustments, to ensure accurate financial reporting.</p><p>• Collaborate on manual budgeting and forecasting activities to support organizational planning.</p><p>• Ensure compliance with internal controls and external regulatory requirements, particularly for a publicly-held company.</p><p>• Supervise and lead the accounting team, ensuring deadlines are met and processes are streamlined.</p><p>• Coordinate audit preparation and address internal and external audit requests.</p><p>• Utilize Dynamics and Excel tools such as pivot tables, VLOOKUPs, and SUMIFs to analyze and manage financial data.</p><p>• Assist in transitioning financial systems to new platforms as needed.</p>
<p>We are seeking a proactive and detail-oriented <strong>Help Desk</strong> <strong>Analyst</strong> for a one-year remote contract. The ideal candidate will have strong technical troubleshooting skills and experience supporting end users in a dynamic enterprise environment. This role is focused on resolving desktop-related issues, enhancing the support knowledge base, and improving overall service delivery within the IT Help Desk team.</p><p><br></p><p>• Respond to incoming service requests in a timely manner, gather pertinent information, and document in the Help Desk System</p><p>• Classify and prioritize all service requests according to department standards and guidelines</p><p>• Troubleshoot issues related to personal computer hardware, software, and operating systems; printers; email; network/internet access; mobile devices, and any other requests within the scope of their expertise.</p><p>• Document all activity in a timely manner using the internal Help Desk System according to departmental standards and guidelines.</p><p>• Reassign and/or escalate service requests in a timely manner to the appropriate resource and level when necessary</p><p>• Maintain the resolution knowledge base by posting all relevant solutions.</p><p>• Provide information and reports as requested</p><p>• Prepare and present enterprise communications as required</p><p>• Work with Support Engineers and other internal service providers to guarantee smooth handoffs</p><p>• Mentor Help Desk Technician I staff to improve their technical proficiency and customer service level</p><p>• Assist DS Support Manager with internal projects that improve the overall effectiveness of the Help Desk Team</p><p>• Monitor Help Desk Team workloads and backlogs to facilitate higher service levels and achieve team goals</p><p>• Connect to systems remotely and work with employees to identify computing problems and correct them</p><p>• Identify Problems and Trends in the environment and assist with problem-solving proactively</p><p>• Perform other duties, as assigned</p>
We are looking for an experienced Accounting Manager/Supervisor to oversee key financial operations and ensure the accuracy and integrity of accounting processes. This role will play a pivotal part in managing month-end closings, maintaining the general ledger, and supporting financial statement audits. The ideal candidate will have a strong background in bookkeeping, payroll, and income tax preparation.<br><br>Responsibilities:<br>• Lead month-end and year-end closing processes, ensuring all financial data is accurate and timely.<br>• Manage and maintain the general ledger, ensuring compliance with accounting principles and standards.<br>• Oversee the preparation and review of financial statements to ensure accuracy and completeness.<br>• Coordinate and support external financial audits, including gathering required documentation and addressing auditor inquiries.<br>• Perform account reconciliations and resolve discrepancies to maintain accurate financial records.<br>• Supervise bookkeeping activities, ensuring all transactions are recorded properly.<br>• Oversee payroll processes, ensuring timely and accurate compensation for employees.<br>• Prepare and review income tax returns, ensuring compliance with federal, state, and local regulations.<br>• Implement and maintain internal controls to safeguard company assets and financial data.<br>• Provide guidance and support to the accounting team, fostering growth and development.
