<p>Robert Half is hiring! We are looking for an experienced Product Manager to lead the development and management of our Practice Management Software. This role involves shaping the product strategy, collaborating with cross-functional teams, and ensuring alignment with market needs and customer expectations. Apply today! </p><p><br></p><p>Responsibilities:</p><p>• Develop and implement a strategic vision for the Practice Management Software that addresses market demands and customer challenges.</p><p>• Partner with engineering, design, and sales teams to prioritize product features and improvements.</p><p>• Create and manage a detailed product roadmap, ensuring clear communication with internal teams and stakeholders.</p><p>• Serve as the customer advocate by collecting feedback, conducting surveys, and working closely with users to understand their needs.</p><p>• Lead the product lifecycle from initial concept development through to end-of-life.</p><p>• Analyze market trends and competitor offerings to identify growth opportunities and risks, proposing enhancements to maintain competitive advantage.</p><p>• Establish and monitor key performance indicators (KPIs) to evaluate product success and user impact.</p><p>• Coordinate product launches and oversee post-launch evaluations to optimize performance.</p><p>• Craft compelling product messaging that resonates with both internal and external audiences.</p><p>• Develop and deliver educational materials, such as webinars and documentation, to support customer onboarding and product adoption.</p>
<p>The Applications Manager for DMS (Document Management System) & Lawyer Tooling will oversee the implementation, optimization, and support of our client’s document management system (NetDocuments) and other lawyer-facing technology solutions. You will play a pivotal role in enabling secure, efficient document handling and collaboration—partnering with Legal Operations, Technology, Talent, and Practice Group stakeholders to define business requirements, manage vendor relationships, and drive system enhancements.</p><p><br></p><p>You will be responsible for ensuring excellent system performance, user adoption, and compliance with governance standards. The role requires strong technical expertise with DMS platforms, experience supporting legal professionals, and a talent for translating business needs into scalable, effective technology solutions. Success hinges on collaboration, problem-solving, and driving consistent, effective use of lawyer tooling to support firm operations and superior client service.</p><p><br></p><p>Key Responsibilities</p><p><br></p><p>Planning and Execution:</p><ul><li>Oversee DMS platform and integrations to support operational and business goals.</li><li>Evaluate existing tools and workflows; develop strategies to optimize legal productivity.</li><li>Establish and promote best practices in document management and lawyer tooling.</li><li>Coordinate feature rollouts and integrations for regulatory, security, and user experience alignment.</li></ul><p>Team Supervision and Collaboration:</p><ul><li>Lead integration efforts for lawyer tooling across the technology stack and firm operations.</li><li>Partner with functional teams to gather feedback, define requirements, and drive adoption of new tools.</li><li>Liaise between technical teams, end-users, and vendors for clear communication of capabilities.</li><li>Support training and onboarding to ensure consistent, effective use of legal technology.</li></ul><p>Operational Management and Delivery:</p><ul><li>Oversee configuration, deployment, and maintenance of the DMS, ensuring platform reliability and scalability.</li><li>Monitor system usage and performance; troubleshoot issues and implement enhancements.</li><li>Maintain up-to-date documentation for system configurations, workflows, and user guides.</li><li>Report regularly to leadership on application performance and opportunities for improvement.</li></ul><p>Process Optimization and Innovation:</p><ul><li>Stay current with emerging legal technologies and productivity tools.</li><li>Lead efforts to automate and streamline document workflows, improve search and retrieval, and enhance collaboration.</li><li>Align lawyer tooling with broader strategic goals and business needs.</li><li>Conduct end-user reviews and gather feedback for continuous solution improvement.</li></ul>