<p>Our client is searching for a creative, detail-oriented, and data-driven Social Media Manager to boost online visibility for a portfolio of high-growth companies in the legal, talent, and private wealth sectors. If you’re passionate about social media and excited to shape the brand story across diverse audiences, this role is for you!</p><p><br></p><p>Key Responsibilities:</p><ul><li>Develop and execute social media strategies for LinkedIn, Instagram, and other platforms.</li><li>Build and maintain robust content calendars across multiple business units.</li><li>Write, design, and schedule posts that align with each brand’s unique voice and visual identity.</li><li>Monitor engagement, respond to comments, and foster online communities.</li><li>Produce compelling content—posts, infographics, short videos, and more—partnering with internal experts and designers.</li><li>Repurpose long-form content into engaging social-first formats.</li><li>Track, analyze, and report on performance metrics (reach, engagement, growth, CTR, etc.), using tools like LinkedIn Analytics and Hootsuite.</li><li>Test and optimize post types, timing, and messaging based on analytics.</li><li>Support integrated digital campaigns and amplify PR initiatives across channels.</li><li>Coordinate with marketing and communications teams, external vendors, and creative partners.</li><li>Stay current on social trends and identify new engagement opportunities, including influencer collaborations.</li></ul>
<p>We at Robert Half are looking to add <strong>Social Media Specialists</strong> to our pool of top-tier marketing professionals. In this role, you will drive engagement, increase brand awareness, and create compelling content across multiple social media platforms. You'll work with marketing teams to build and execute social strategies that deliver measurable results. We specialize in recruiting talented professionals across North America and are passionate about representing you and putting your career goals first!</p><p> </p><p><strong>Key Responsibilities:</strong></p><ul><li>Develop, implement, and manage social media strategies across platforms, including LinkedIn, Instagram, Facebook, TikTok, and Twitter.</li><li>Create and schedule engaging content, including posts, videos, and stories, tailored to different audiences.</li><li>Monitor social media channels for engagement, respond to comments/messages, and foster community growth.</li><li>Analyze performance metrics and provide reports with actionable insights to improve social media efforts.</li><li>Stay up-to-date with platform changes, trends, and emerging tools.</li><li>Collaborate with content creators, designers, and marketing teams to align social strategies with broader marketing campaigns.</li><li>Manage social media ad campaigns, including audience targeting, budgeting, and performance tracking.</li></ul>
<p>The Applications Manager for CRM oversees implementation, maintenance, and optimization of client relationship management systems, primarily Salesforce and related platforms. This role is responsible for configuring CRM solutions to support business development and sales processes, including pipeline tracking, reporting, and system integration. The Applications Manager partners with Marketing, Sales, Finance, and Technology to define requirements, manage vendors, and direct system upgrades. Key duties include maintaining data integrity, driving user adoption, and training. The ideal candidate combines deep Salesforce knowledge, CRM best practices experience, and strong stakeholder engagement to translate business needs into system functionality.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><strong>Planning and Execution</strong></p><ul><li>Technical ownership of CRM applications and business requirements alignment.</li><li>Analyze CRM effectiveness and drive strategies to optimize processes.</li><li>Promote best practices and ensure CRM alignment with other enterprise applications.</li></ul><p><strong>Collaboration and Supervision</strong></p><ul><li>Partner with IT and business stakeholders to drive CRM integration.</li><li>Support and guide team members involved in CRM projects.</li><li>Serve as liaison between technical teams, end-users, and vendors.</li></ul><p><strong>Operational Management</strong></p><ul><li>Oversee evaluation, configuration, and deployment of Salesforce features and system enhancements.</li><li>Monitor system performance, troubleshoot issues, and optimize reliability and user satisfaction.</li><li>Manage CRM software assets, licenses, and maintain compliance documentation.</li><li>Provide updates to leadership on system performance and project progress.</li></ul><p><strong>Process Improvement</strong></p><ul><li>Stay current with Salesforce and CRM technologies to recommend enhancements.</li><li>Lead initiatives to automate and streamline CRM workflows for efficiency and scalability.</li><li>Collaborate with cross-functional teams to align CRM with evolving organizational needs.</li><li>Gather end-user feedback to refine CRM solutions.</li></ul>
<p>Our client is seeking an Infrastructure & Information Security Manager to lead and advance the company’s information security strategy—safeguarding data, systems, and assets across all platforms. In this role, you will design, implement, and continuously enhance security policies, risk management frameworks, and incident response processes that support regulatory and operational standards. You will partner with senior leadership and cross-functional teams to identify risks, implement safeguards, drive compliance, and foster a culture of security awareness.</p><p><br></p><p>Responsibilities</p><p><br></p><p>Strategic Planning and Execution</p><ul><li>Define and lead the organization’s information security strategy, aligning with business goals, regulatory requirements, and client expectations.</li><li>Develop and maintain security policies, standards, and procedures to support secure operations across all platforms.</li><li>Establish risk management frameworks and governance models to assess, monitor, and mitigate security risks across the technology ecosystem.</li><li>Evaluate emerging threats, technologies, and best practices to inform the security strategy and support continuous improvement.</li></ul><p>Team Leadership and Development</p><ul><li>Partner with cross-functional teams to embed security concepts into technology initiatives, operational processes, and client service delivery.</li><li>Provide training and development opportunities to strengthen internal security capabilities and promote a culture of security awareness.</li><li>Define team roles, responsibilities, and performance expectations aligned with the organization’s strategic priorities.</li></ul><p>Operational Management and Delivery</p><ul><li>Oversee the implementation and management of security tools, systems, and controls across infrastructure platforms.</li><li>Lead incident response planning and execution to ensure timely resolution of security events and effective stakeholder communication.</li><li>Manage third-party risk assessments, vendor security reviews, and compliance audits to drive adherence to organizational standards.</li><li>Monitor security performance, conduct vulnerability assessments, and implement remediation plans that meet critical business needs.</li></ul><p>Continuous Improvement and Innovation</p><ul><li>Identify opportunities to enhance security operations through automation, analytics, and integration with broader technology initiatives.</li><li>Stay informed on legal industry trends, regulatory developments, and cybersecurity innovations—especially as they relate to legal technology.</li><li>Lead initiatives to modernize the organization’s security architecture, enhancing scalability and resilience.</li><li>Gather feedback from stakeholders to refine security practices and drive alignment with evolving business and client needs.</li></ul>
<p><strong>Dynamic organization | Strategic impact | Growth potential</strong></p><p>We’re partnering with an innovative company in Brentwood that’s looking for a <strong>Finance Manager</strong> for a temporary engagement. This is a great fit for someone who enjoys shaping financial strategy, driving operational improvements, and collaborating with leadership to influence key decisions.</p><p>If you thrive in environments where insight, adaptability, and continuous improvement matter, this role will feel like home.</p><p><br></p><p><strong>What you’ll drive</strong></p><ul><li>Budgeting, forecasting, and variance analysis</li><li>Monthly and quarterly financial reporting</li><li>Development of financial models to support strategic initiatives</li><li>Collaboration with Accounting and Operations to streamline processes</li><li>Enforcement of financial policies, SOX compliance, and internal controls</li><li>Analysis of KPIs and trends to guide business performance</li><li>Process and system improvements tied to finance transformation</li><li>Mentorship and support for team development</li></ul>
<p>We are looking for an experienced AI & Analytics Platform Manager to spearhead the integration of artificial intelligence and groundbreaking technologies. The AI & Analytics Platform Manager leads our client’s integration of artificial intelligence and emerging technologies to enhance efficiency, improve service delivery, and drive innovation. This role defines and carries out AI strategy, identifying opportunities for machine learning, natural language processing, and automation—especially in legal technology. Partnering with senior leadership and cross-functional teams, the Manager evaluates, implements, and optimizes AI-enabled solutions supporting operations and client outcomes. </p><p><br></p><p><strong>Strategic Planning and Execution</strong></p><ul><li>Develop and lead AI strategy aligned with business goals.</li><li>Identify opportunities to use AI and automation to improve workflows and client service.</li><li>Evaluate emerging technologies and plan for long-term growth.</li><li>Work with leadership to create governance for responsible AI use and data privacy.</li><li>Advance analytics and reporting initiatives for the organization.</li></ul><p><strong>Team Leadership and Development</strong></p><ul><li>Align AI initiatives with business needs and current systems.</li><li>Promote adoption of AI capabilities and professional development.</li><li>Support resource allocation for high-impact AI projects.</li></ul><p><strong>Operational Management</strong></p><ul><li>Oversee AI tools and platforms from development to deployment.</li><li>Manage vendor relationships and partnerships for scalable solutions.</li><li>Monitor system performance, resolve issues, and ensure compliance with company standards.</li></ul><p><strong>Continuous Improvement</strong></p><ul><li>Lead modernization of operations through AI and emerging tech.</li><li>Stay current on industry trends and regulatory developments.</li><li>Collect stakeholder feedback to refine AI solutions.</li><li>Foster a culture of innovation and iterative improvement.</li></ul>
<p><strong>High-growth client | Revenue focus | Leadership opportunity</strong></p><p> </p><p>We’re partnering with a fast-growing organization in Brentwood that’s looking for an <strong>Accounting Manager focused on Revenue</strong>. This is a great fit for someone who loves digging into complex revenue streams, improving processes, and leading a capable team through change.</p><p> </p><p>If you thrive in environments where accuracy, collaboration, and continuous improvement matter, this role will feel like home.</p><p> </p><p><strong>What you’ll lead</strong></p><ul><li>Revenue recognition + assurance accounting</li><li>Month-end close and revenue-related reporting</li><li>Coordination of contract data to ensure accurate revenue treatment</li><li>Collaboration with Operations to streamline billing processes</li><li>Enforcement of accounting policies, SOX, and internal controls</li><li>Analysis of revenue trends + delinquencies to support business outcomes</li><li>Process + system improvements tied to finance and IT transformation</li><li>Team development, mentorship, and performance planning</li></ul><p> </p>
<p>We are looking for a highly organized and detail-oriented Production Coordinator to join the team. This individual will play a vital role in supporting product development, ensuring accurate product information management from concept through to manufacturing. The ideal candidate excels at managing details, enjoys working in a dynamic environment, and is proactive in supporting cross-functional teams.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><strong>Product Development Support</strong></p><ul><li>Create and maintain detailed product specification sheets for new items.</li><li>Solicit and compare competitive pricing from multiple manufacturers.</li><li>Collect and input product data (dimensions, weights, packaging counts, images) into both internal and Walmart systems (QMS).</li><li>Assign unique UPCs and stock numbers for product cataloging.</li><li>Initiate and track creative requests for buyer presentations and production artwork.</li><li>Review and proof product and packaging materials prior to final approval; coordinate sample approvals with Creative Director.</li><li>Distribute final artwork and specifications to factories and Quality Assurance teams.</li><li>Manage the Walmart product review process, collaborating with Bazaarvoice to meet content and photography standards and timelines.</li></ul><p><strong>Product Management & Compliance</strong></p><ul><li>Oversee testing applications and compliance certifications such as FSC, RFID, and How2Recycle.</li><li>Work closely with the Quality Assurance team to coordinate and monitor factory inspections.</li><li>Support the Purchasing team by ensuring up-to-date and accurate product data in NetSuite, including specifications, costs, delivery schedules, and item numbers.</li></ul><p><strong>Sampling Coordination</strong></p><ul><li>Track all product samples between factories and the Walmart Logistics Operations Center.</li><li>Assess factory samples for accuracy and quality against approved specifications.</li><li>Organize and prepare samples for Walmart presentations, seeding programs, and internal reviews.</li><li>Coordinate the creation of mockup samples to meet sales and account deadlines.</li><li>Maintain sample inventory, ensuring proper organization, labeling, and storage.</li></ul><p><strong>Success Factors:</strong></p><ul><li>Willingness to learn and develop a comprehensive understanding of the product lifecycle.</li><li>Strong communication skills and a collaborative team player.</li><li>Highly organized, capable of managing multiple projects and meeting deadlines.</li><li>Demonstrates unwavering integrity, reliability, and a proactive approach to tasks.</li><li>Brings a positive attitude and energy to team initiatives and problem-solving.</li></ul>
<p>We at Robert Half are seeking versatile and dynamic <strong>Marketing Generalists</strong> to join our pool of experts. You’ll wear multiple hats across content creation, campaign management, and brand strategy to help businesses grow. With a focus on creativity, data-driven insights, and cross-functional collaboration, this role is ideal for someone who thrives in a fast-paced marketing environment. We specialize in finding top marketing talent across North America and are dedicated to representing you!</p><p> </p><p><strong>Location:</strong> Nashville, TN (open to hybrid or onsite)</p><p><strong>W2 Pay:</strong> $25-$32/hr</p><p><strong>We are looking for someone who is open to PT or FT, Contract, Contract to Hire, or Permanent Placements.</strong></p><p> </p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage and execute marketing campaigns across multiple channels, including email, social media, and digital ads.</li><li>Create content for blogs, newsletters, social media, and marketing materials.</li><li>Analyze campaign performance and provide actionable insights for optimization.</li><li>Collaborate with sales and design teams to create cohesive marketing collateral.</li><li>Assist in developing brand strategy and voice guidelines.</li><li>Conduct market research to identify industry trends and opportunities.</li><li>Manage and maintain marketing calendars and project timelines.</li></ul>
We are looking for an experienced Human Resource Payroll Manager to join our team in Nashville, Tennessee. In this role, you will lead payroll operations and HR functions, ensuring compliance with regulations and the seamless execution of financial and administrative processes. This position offers the opportunity to collaborate with cross-functional teams and contribute to the improvement of payroll and HR systems.<br><br>Responsibilities:<br>• Oversee payroll operations, ensuring accuracy and adherence to regulatory requirements.<br>• Manage HR administration, including hiring processes, employee records, and compliance with company policies.<br>• Conduct financial reconciliations and audits to maintain data integrity and compliance.<br>• Collaborate with stakeholders to enhance payroll systems through integration and automation.<br>• Analyze payroll data and generate KPI reports to support decision-making.<br>• Ensure compliance with tax accounting regulations and oversee related payroll functions.<br>• Lead process improvement initiatives to streamline HR and payroll workflows.<br>• Provide leadership and guidance to the HR and payroll team, fostering a culture of excellence.<br>• Develop and implement company policies related to payroll and HR functions.<br>• Act as a liaison between finance and HR teams to ensure seamless operation and communication.
<p>Our client, a leading full-service direct response advertising and marketing agency based in Nashville, TN, is seeking an experienced Director Response CMO (Director of Marketing) to join their rapidly growing team. This is an on-site position and candidates must reside in Middle Tennessee.</p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Strategic Leadership:</strong> Develop and implement integrated marketing strategies that drive measurable client results across all channels.</li><li><strong>Budget Management:</strong> Oversee and optimize the marketing budget to ensure strong ROI and effective allocation of resources.</li><li><strong>Team Management:</strong> Lead, mentor, and grow a high-performing marketing team, fostering a collaborative and results-driven environment.</li><li><strong>Market Research:</strong> Direct comprehensive market research efforts to identify customer trends, market opportunities, and competitive intelligence, guiding campaign strategy.</li><li><strong>Campaign Oversight:</strong> Spearhead creative, digital, social, content, and direct response campaigns from briefing to execution and post-campaign analysis.</li><li><strong>Analytics & Performance Measurement:</strong> Establish and monitor KPIs, leveraging data analytics for continuous improvement and optimization.</li><li><strong>Cross-functional Collaboration:</strong> Partner with internal teams including sales and product development to align marketing efforts with overall business goals.</li></ul>
<p>Our client is seeking a Service Desk Manager to lead daily service desk operations, delivering efficient technology support for a global user base. The role oversees incident management, service requests, and user support to ensure high customer satisfaction and operational efficiency. You’ll work with technology, security, and business teams to resolve escalations, track performance metrics, and implement process improvements. This position is responsible for supervising service desk staff, managing support tools, and fostering a culture of accountability and continuous improvement.</p><p><br></p><p>Responsibilities</p><p><br></p><p>Planning and Execution</p><ul><li>Oversee the daily operations of the service desk, driving timely resolution of incidents and service requests.</li><li>Establish and manage problem management to identify, analyze, and resolve the root causes of recurring or significant incidents.</li><li>Develop and maintain service desk procedures, knowledge bases, and escalation protocols aligned with operational standards.</li><li>Monitor service performance metrics and implement strategies to improve response times, resolution rates, and user satisfaction.</li><li>Collaborate with Technology leadership to align service desk operations with broader IT strategies and initiatives.</li></ul><p>Team Supervision and Collaboration</p><ul><li>Lead and mentor a team of service desk analysts and support specialists, fostering a culture of responsiveness, accountability, and continuous learning.</li><li>Establish clear team roles, responsibilities, and performance standards to promote consistent service delivery across time zones and business units.</li><li>Partner with Functional Teams to align service desk support with evolving business priorities and technology strategies.</li><li>Manage and escalate incidents, implement preventative measures, and support compliance requirements.</li></ul><p>Operational Management and Delivery</p><ul><li>Manage service desk tools and platforms, including ticketing systems, remote support tools, and knowledge management systems.</li><li>Support user onboarding and offboarding (e.g., hardware provisioning).</li><li>Maintain up-to-date, accurate, and easily accessible service desk documentation to facilitate efficient issue resolution and promote knowledge sharing.</li><li>Provide regular reporting on service desk performance, trends, and improvement opportunities to company leadership.</li></ul><p>Process Optimization and Innovation</p><ul><li>Identify opportunities to automate and streamline support workflows, improving efficiency and scalability across the organization’s platforms.</li><li>Stay informed about ITSM best practices, tools, and trends to enhance service desk operations and user experience.</li><li>Lead initiatives to improve first-call resolution rates, reduce ticket volumes, and enhance self-service capabilities.</li><li>Gather feedback from users and stakeholders to refine support processes and align service delivery with strategic objectives.</li></ul>
<p>A leading organization in the e-commerce and technology industry is seeking a <strong>Data Analyst II</strong> to support high-impact business decisions through advanced financial, economic, operational, and capacity-related analysis. This Remote role supports one of the company’s major nationwide safety and fleet-technology initiatives, requiring a strong analytical mindset, exceptional attention to detail, and the ability to operate independently in a fast-paced, rapidly scaling environment.</p><p> </p><p>The ideal candidate thrives in dynamic settings, works well with cross-functional teams, and enjoys solving complex operational and financial problems.</p><p> </p><p><strong>Key Responsibilities</strong></p><p><strong>Financial & Economic Analysis</strong></p><ul><li>Conduct economic, financial, and market analysis across capacity planning, pricing, cost modeling, and return-on-investment scenarios.</li><li>Build, maintain, and refine <strong>financial and operational models</strong> to support forecasting, variance analysis, and strategic decision-making.</li></ul><p><strong>Capacity, Budgeting & Forecasting</strong></p><ul><li>Support capacity forecasting, budgeting, and reporting across OpEx, CapEx, and resource allocation initiatives.</li><li>Track, interpret, and analyze large and complex data sets tied to fleet repair, utilization, and operations.</li></ul><p><strong>Tools, Dashboards & Systems Development</strong></p><ul><li>Design, enhance, and coordinate the development of <strong>analytical systems, dashboards, and reporting tools</strong> to support a rapidly evolving business environment.</li><li>Ensure analytical tools scale with business growth and remain aligned with operational needs.</li></ul><p><strong>Cross-Functional Collaboration</strong></p><ul><li>Partner with program managers and other stakeholders to validate assumptions, identify trends, and deliver insights.</li><li>Convert data findings into actionable recommendations for leadership and operational teams.</li><li>Participate in daily collaboration with team members; limited interaction with developers or technical engineering teams.</li></ul><p><strong>Operational Project Support</strong></p><ul><li>Contribute directly to repair-data management initiatives for fleet-related technologies.</li><li>Provide weekly reports, tracking summaries, and data accuracy evaluations.</li><li>Manage shifting priorities and work independently while maintaining a high degree of accuracy.</li></ul><p><br></p>
<p><strong>Job Description:</strong></p><p>Robert Half is currently seeking a Contract Systems Administrator to join our client's IT department. As a Contract Systems Administrator, you will be responsible for the configuration, maintenance, and management of the organization's computer systems, servers, and network infrastructure. This is a contract position that offers an exciting opportunity to work with a reputable company.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>System Maintenance:</strong> Perform routine system maintenance, including software updates, patch management, and regular system backups to ensure system stability and security.</li><li><strong>Server Administration:</strong> Manage and maintain server hardware and software, including Windows Server, Linux, or other relevant operating systems.</li><li><strong>Network Management:</strong> Oversee network infrastructure, ensuring optimal performance, security, and reliability. This may include switches, routers, firewalls, and wireless access points.</li><li><strong>Security Monitoring:</strong> Implement and monitor security protocols to safeguard systems and data, detect and respond to security breaches, and conduct regular security audits.</li><li><strong>User Support:</strong> Provide technical support to end-users, assisting with system-related issues, troubleshooting, and offering guidance on best practices.</li><li><strong>Documentation:</strong> Maintain detailed records of system configurations, changes, and updates to facilitate system troubleshooting and auditing.</li><li><strong>Capacity Planning:</strong> Assess system performance and capacity, making recommendations for upgrades or enhancements to meet organizational needs.</li><li><strong>Backup and Disaster Recovery:</strong> Develop and implement backup and disaster recovery plans to ensure data integrity and continuity of operations.</li><li><strong>Vendor Collaboration:</strong> Collaborate with technology vendors to ensure timely procurement of hardware and software, and manage vendor relationships.</li></ol><p><br></p>
<p>Our client is looking for a talented, creative, and driven communications professional to help grow and shape brand presence across dynamic, high-growth businesses in the legal, talent, and private wealth sectors.</p><p><br></p><p>Role Overview:</p><p>As a Communications Specialist, you’ll work closely with the Director of Communications, partnering to deliver high-impact content and marketing strategies across multiple business units. This role is ideal for journalists or corporate communications professionals eager to thrive in a fast-paced, entrepreneurial setting.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Develop and publish thought leadership pieces, case studies, newsletters, scripts, and award submissions.</li><li>Interview executives and experts to create compelling narratives tailored to each brand’s voice.</li><li>Help drive quarterly market reports and weekly industry insights.</li><li>Manage content calendars, schedule LinkedIn, website, and email posts aligned with overall communications strategy.</li><li>Coordinate with PR and marketing teams to enhance brand visibility.</li><li>Support internal communications through newsletters, announcements, and leadership messaging.</li><li>Assist in planning CRM and email campaigns, track results, and analyze engagement.</li><li>Prepare client-facing materials and coordinate event communications.</li></ul>
We are looking for a detail-oriented Staff Accountant to join our team in Nashville, Tennessee. This Contract to permanent position offers an excellent opportunity to contribute to financial operations while advancing your career within a dynamic environment. The ideal candidate will bring expertise in corporate tax, general ledger management, and financial analysis, ensuring accuracy and compliance across accounting processes.<br><br>Responsibilities:<br>• Prepare and review corporate tax returns to ensure compliance with regulations and accuracy.<br>• Manage sales tax filings and resolve discrepancies promptly.<br>• Record and reconcile journal entries for accurate financial reporting.<br>• Maintain and oversee the general ledger, ensuring all accounts are up to date.<br>• Utilize QuickBooks Online to manage accounting tasks efficiently.<br>• Collaborate with internal teams to analyze financial data and prepare reports.<br>• Assist with month-end and year-end closing processes.<br>• Ensure compliance with accounting standards and company policies.<br>• Provide support during audits and resolve any identified issues.
<p>Robert Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our client's IT support team. As a Tier 2 Helpdesk Analyst, you will play a key role in providing advanced technical support to end-users, troubleshooting complex issues, and ensuring the efficient operation of IT systems. This is a contract position that offers an exciting opportunity to work with a reputable company.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>Advanced Troubleshooting:</strong> Diagnose and resolve complex technical issues related to hardware, software, and network systems, serving as an escalation point for Tier 1 support.</li><li><strong>Ticket Resolution:</strong> Handle escalated support tickets, ensuring that they are resolved in a timely and efficient manner while maintaining high levels of end-user satisfaction.</li><li><strong>User Training:</strong> Provide guidance and training to end-users on software applications, system best practices, and advanced problem-solving techniques to improve self-sufficiency.</li><li><strong>Documentation:</strong> Maintain detailed records of support requests, resolutions, and common issues, contributing to a knowledge base for the IT support team.</li><li><strong>Vendor Coordination:</strong> Collaborate with third-party vendors and service providers to facilitate problem resolution and the procurement of hardware or software solutions.</li><li><strong>Remote Support:</strong> Offer remote assistance to users, ensuring prompt and effective resolution of issues, especially in situations where on-site support is not required.</li><li><strong>Root Cause Analysis:</strong> Investigate and identify the root causes of recurring technical problems, and work on strategies to prevent their reoccurrence.</li><li><strong>Escalation Management:</strong> Collaborate with Tier 3 support teams to resolve issues that require advanced technical expertise, ensuring seamless handover of escalated tickets.</li></ol><p><br></p>
<p>Robert Half is currently seeking a Contract Tier 3 Helpdesk Analyst to join our client's IT support team. As a Tier 3 Helpdesk Analyst, you will be responsible for resolving highly complex technical issues, providing expert guidance, and ensuring the organization's IT systems operate at peak performance. This is a contract position offering an opportunity to work with a respected company.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>Advanced Problem Resolution:</strong> Serve as the highest level of technical support, resolving the most complex issues related to hardware, software, and network systems.</li><li><strong>Escalated Ticket Management:</strong> Handle and take ownership of escalated support tickets, ensuring prompt resolution and maintaining end-user satisfaction.</li><li><strong>Technical Leadership:</strong> Provide expert guidance and mentorship to Tier 1 and Tier 2 support analysts, assisting them in resolving challenging technical problems.</li><li><strong>Root Cause Analysis:</strong> Investigate and identify the root causes of recurring technical issues, working on strategies to prevent their reoccurrence and improve system stability.</li><li><strong>Documentation and Knowledge Sharing:</strong> Maintain a knowledge base of complex technical issues and solutions, facilitating knowledge transfer within the IT support team.</li><li><strong>Collaboration with Other Teams:</strong> Collaborate with Tier 2 and Tier 3 support teams, as well as system administrators and network engineers, to resolve issues and optimize IT systems.</li><li><strong>Vendor Coordination:</strong> Work closely with third-party vendors and service providers to facilitate problem resolution and the procurement of advanced hardware or software solutions.</li><li><strong>Performance Optimization:</strong> Identify opportunities for performance optimization, capacity planning, and system improvements to meet the organization's evolving needs.</li></ol><p><br></p>
<p>Robert Half is seeking a Contract Tier 1 Helpdesk Analyst to join our client's IT support team. As a Tier 1 Helpdesk Analyst, you will be the first point of contact for end-users seeking technical assistance, providing essential support and ensuring a seamless user experience. This is a contract position that offers an opportunity to work with a respected company.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>User Support:</strong> Provide friendly and efficient technical support to end-users via various channels, including phone, email, and chat, addressing a wide range of hardware and software issues.</li><li><strong>Ticket Management:</strong> Log, prioritize, and track support requests using a ticketing system, ensuring timely and accurate resolution of problems.</li><li><strong>Troubleshooting:</strong> Diagnose and resolve basic technical issues related to desktops, laptops, software applications, printers, and other IT peripherals.</li><li><strong>Password Resets:</strong> Assist users with password resets and account access issues, following security protocols and authentication procedures.</li><li><strong>Documentation:</strong> Maintain detailed records of support requests, resolutions, and common issues for future reference.</li><li><strong>User Training:</strong> Provide guidance to end-users on software applications and best practices, helping them become more self-reliant.</li><li><strong>Escalation:</strong> Escalate complex or unresolved issues to Tier 2 or Tier 3 support teams, ensuring efficient problem resolution.</li><li><strong>Remote Support:</strong> Offer remote assistance to users to resolve issues, especially in situations where on-site support is not required.</li></ol><p><br></p>
<p>Robert Half is currently seeking a Contract PC Technician to join our client's IT support team. As a Contract PC Technician, you will be responsible for providing essential technical support, maintaining desktop systems, and ensuring the efficient operation of PCs within the organization. This is a contract position that offers an exciting opportunity to work with a respected company.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>Hardware Support:</strong> Install, configure, and troubleshoot desktop computers, laptops, and peripherals (e.g., printers, monitors) to ensure they function correctly.</li><li><strong>Software Installation:</strong> Install, update, and maintain software applications, operating systems, and security patches on desktop systems.</li><li><strong>Technical Support:</strong> Provide technical assistance to end-users, diagnosing and resolving hardware and software issues in a timely manner.</li><li><strong>Hardware Maintenance:</strong> Perform hardware upgrades, repairs, and preventive maintenance on PCs, ensuring optimal performance and reliability.</li><li><strong>Inventory Management:</strong> Maintain accurate records of PC hardware and software assets, including tracking and procurement of new equipment as needed.</li><li><strong>User Training:</strong> Assist end-users in understanding and using software applications and provide guidance on best practices for PC usage.</li><li><strong>Documentation:</strong> Maintain detailed records of support requests, resolutions, and common issues for future reference.</li><li><strong>Security Compliance:</strong> Ensure that PCs are in compliance with security policies, including antivirus and system security updates.</li></ol><p><br></p>
We are looking for an experienced Senior Financial Analyst to join our team in Franklin, Tennessee. In this role, you will play a pivotal part in driving data-driven decision-making and supporting strategic financial initiatives. The ideal candidate will have a strong analytical mindset, a deep understanding of financial principles, and a passion for delivering actionable insights.<br><br>Responsibilities:<br>• Develop and maintain financial models to support business forecasting and strategic planning.<br>• Conduct variance analysis to identify trends and deviations, providing recommendations for improvement.<br>• Perform ad hoc financial analysis to address specific business needs and support decision-making processes.<br>• Utilize data mining techniques to extract and analyze large datasets for actionable insights.<br>• Collaborate with cross-functional teams to align financial strategies with organizational goals.<br>• Prepare detailed reports and presentations to communicate findings to stakeholders and senior management.<br>• Identify opportunities for operational efficiency and cost optimization through financial analysis.<br>• Support budgeting and forecasting activities to ensure accuracy and alignment with organizational objectives.<br>• Monitor industry trends and market conditions to assess their impact on financial performance.<br>• Ensure compliance with financial regulations and company policies in all analyses and reporting.
We are looking for a detail-oriented Purchasing Coordinator to join our team in LaVergne, Tennessee. In this role, you will be responsible for overseeing procurement activities, optimizing inventory systems, and ensuring alignment with business goals. The ideal candidate will have a strong analytical mindset and a proven ability to manage purchasing processes efficiently while collaborating with various departments.<br><br>Responsibilities:<br>• Develop and implement inventory procurement strategies that align with revenue objectives.<br>• Utilize forecasting models to analyze demand variances and update inputs for improved accuracy.<br>• Process purchase orders and maintain effective communication with inventory vendors.<br>• Prepare detailed reports on inventory performance, including sell-through rates and recommendations for adjustments.<br>• Conduct trend analysis on product performance to identify high and low sellers.<br>• Collaborate with cross-functional teams to support procurement goals and streamline operations.<br>• Present purchasing strategies and data-driven insights to senior management.<br>• Identify opportunities for process improvements and propose innovative solutions to optimize inventory.<br>• Ensure timely and accurate execution of procurement tasks while adhering to best practices.<br>• Monitor and refine inventory systems to enhance decision-making capabilities.
<p>We are looking for a skilled Data Security Analyst to join a dynamic team in Mount Pleasant, Tennessee, within the plastics manufacturing industry. This is a Contract to permanent position where you will play a pivotal role in managing user accounts, ensuring security frameworks are upheld, and troubleshooting critical systems. As the sole onsite IT specialist, you will collaborate closely with external vendors while overseeing system security and compliance.</p><p><br></p><p>Responsibilities:</p><p>• Manage the onboarding and offboarding processes for user accounts, ensuring smooth transitions and secure access.</p><p>• Troubleshoot and support the organization's commerce platform, resolving technical issues as they arise.</p><p>• Collaborate with external vendors to maintain system functionality and manage vendor relationships effectively.</p><p>• Familiarity with Dynamics 365 Finance & Operations and EDI processes (mapping, transactions, and file management).</p><p>• Monitor and maintain security frameworks, including implementing firewalls, encryption programs, and compliance certifications.</p><p>• Provide technical support for wired, wireless, and network connectivity across various devices.</p><p>• Set up and maintain computer networks, assisting employees with IT-related challenges.</p><p>• Perform regular data and configuration backups to ensure system reliability.</p><p>• Maintain detailed inventory records for all company equipment and devices.</p><p>• Investigate and respond to security breaches, implementing solutions to mitigate risks.</p><p>• Configure and manage cloud computing environments, telecommunication systems, and network equipment.</p>
