<p><strong>Contract Type:</strong> 1-year Contract to Hire</p><p><strong>Location:</strong> Hybrid. Must be near one of the following hubs and available onsite two days per week:</p><ul><li>Boston, MA – 02108</li><li>Nashville, TN – 37067</li><li>Charlotte, NC – 28217</li></ul><p><strong>Pay:</strong> $40-42/hr</p><p> </p><p><strong>About the Role</strong></p><p>We are looking for a CX-driven Digital Product Manager to own and elevate the digital customer experience on their website. This is more than a product role—it’s about designing customer journeys, optimizing campaign experiences, and driving measurable engagement and conversion.</p><p> </p><p>You will be the voice of the customer, applying user-centered design principles, journey mapping, and data insights to create digital experiences that delight users and support business growth.</p><p>If you thrive at the intersection of UX, marketing campaigns, and analytics, this is the role for you.</p><p> </p><p><strong>What You’ll Do</strong></p><ul><li>Own and optimize customer journeys and campaign experiences across their own website.</li><li>Apply UX and user-centered design principles to improve engagement, conversion, and satisfaction.</li><li>Analyze behavioral and qualitative data, including Medallia surveys, to identify friction points and opportunities.</li><li>Partner with marketing, UX, engineering, and content teams to design and launch campaign journeys, lead gen pages, and CMS-driven experiences.</li><li>Map customer journeys, uncover insights, and recommend actionable improvements.</li><li>Serve as a strategic advisor, translating data into decisions and aligning stakeholders around user-focused solutions.</li><li>Use tools like Contentsquare and Builder.io to monitor and enhance digital performance.</li><li>Drive initiatives independently while maintaining close collaboration across cross-functional teams.</li></ul><p> </p>
<p>We are looking for an experienced AI & Analytics Platform Manager to spearhead the integration of artificial intelligence and groundbreaking technologies. The AI & Analytics Platform Manager leads our client’s integration of artificial intelligence and emerging technologies to enhance efficiency, improve service delivery, and drive innovation. This role defines and carries out AI strategy, identifying opportunities for machine learning, natural language processing, and automation—especially in legal technology. Partnering with senior leadership and cross-functional teams, the Manager evaluates, implements, and optimizes AI-enabled solutions supporting operations and client outcomes. </p><p><br></p><p><strong>Strategic Planning and Execution</strong></p><ul><li>Develop and lead AI strategy aligned with business goals.</li><li>Identify opportunities to use AI and automation to improve workflows and client service.</li><li>Evaluate emerging technologies and plan for long-term growth.</li><li>Work with leadership to create governance for responsible AI use and data privacy.</li><li>Advance analytics and reporting initiatives for the organization.</li></ul><p><strong>Team Leadership and Development</strong></p><ul><li>Align AI initiatives with business needs and current systems.</li><li>Promote adoption of AI capabilities and professional development.</li><li>Support resource allocation for high-impact AI projects.</li></ul><p><strong>Operational Management</strong></p><ul><li>Oversee AI tools and platforms from development to deployment.</li><li>Manage vendor relationships and partnerships for scalable solutions.</li><li>Monitor system performance, resolve issues, and ensure compliance with company standards.</li></ul><p><strong>Continuous Improvement</strong></p><ul><li>Lead modernization of operations through AI and emerging tech.</li><li>Stay current on industry trends and regulatory developments.</li><li>Collect stakeholder feedback to refine AI solutions.</li><li>Foster a culture of innovation and iterative improvement.</li></ul>
<p>We are seeking a <strong>Social Media Specialist</strong> to support a large, nationally recognized healthcare organization’s Corporate Communications team. This role focuses on developing and sharing compelling social media content that highlights how the organization supports its patients, colleagues, and communities.</p><p>The ideal candidate has experience writing brand‑focused social copy, creating social‑optimized videos and graphics, and staying current with platform trends and best practices. This position requires a strong grasp of AP Style, excellent storytelling abilities, and the ability to communicate with clarity and creativity across multiple audiences.</p><p><br></p><p><strong>General Responsibilities</strong></p><ul><li>Collaborate with the Social Media Communications Manager and internal partners to identify and prioritize content opportunities.</li><li>Write concise, engaging copy for social posts, graphics, captions, and video scripts.</li><li>Curate, edit, post, and monitor content across corporate social channels in alignment with the communications editorial calendar.</li><li>Manage ongoing scheduling and posting across platforms including Facebook, LinkedIn, X/Twitter, Instagram, and YouTube.</li><li>Partner with creative, photo, and video teams to deliver high‑quality visual content.</li><li>Implement brand storytelling using colleague, expert, patient, and partner testimonials.</li><li>Participate in social conversations to foster engagement and build brand awareness.</li><li>Support organic social campaigns tied to reputation management, PR initiatives, colleague celebrations, and healthcare observances; develop tools and assets for affiliate locations when needed.</li><li>Collaborate with PR, marketing, internal communications, HR, and consumer content teams to ensure alignment across channels.</li><li>Develop performance reports using internal benchmarks and KPIs; provide insights and recommendations for improvement.</li><li>Assist with social media monitoring during crisis or disaster response situations, using sound judgment and escalating issues as needed.</li></ul>
<p>The Graphic Designer is a creative visual storyteller dedicated to supporting the mission of Our Client. This role leads the design, layout, and production of engaging print and digital content to inform, inspire, and connect the community across Middle Tennessee.</p><p>In collaboration with the content and digital teams and under the supervision of the Director of Communications, the Graphic Designer develops layouts for core client print publications, including the bi-weekly newspaper and quarterly magazine. The designer also produces compelling graphics for digital platforms such as websites, podcasts, email campaigns, social media, and livestreamed video.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Design and produce layouts for Our Client's print media including newspaper and magazine, ensuring content is both visually engaging and consistent with brand standards.</li><li>Create original digital graphics, illustrations, logos, infographics, and advertisements for web and multimedia platforms.</li><li>Manage multiple projects simultaneously, prioritizing workloads to meet production schedules and publication deadlines in collaboration with the Managing Editor.</li><li>Capture and edit photographs for use across print, web, and social channels.</li><li>Advise on visual identity, including fonts, colors, and sizing for print and digital materials.</li><li>Attend and document events; some evening and weekend hours required.</li><li>Recommend topics and subjects for inclusion in client coverage.</li><li>Support content production, scheduling, and distribution using online content management platforms.</li><li>Monitor current events at local, national, and international levels to inform storytelling and coverage.</li><li>Maintain collaborative relationships with pastors, parish staff, client leadership, and the wider community.</li><li>Serve as a resource for specialized communications or design needs within the organization.</li><li>Maintain accuracy, integrity, and strong organizational systems, including management of the digital asset library.</li><li>Other duties as assigned.</li></ul>
We are looking for an experienced Human Resource Payroll Manager to join our team in Nashville, Tennessee. In this role, you will lead payroll operations and HR functions, ensuring compliance with regulations and the seamless execution of financial and administrative processes. This position offers the opportunity to collaborate with cross-functional teams and contribute to the improvement of payroll and HR systems.<br><br>Responsibilities:<br>• Oversee payroll operations, ensuring accuracy and adherence to regulatory requirements.<br>• Manage HR administration, including hiring processes, employee records, and compliance with company policies.<br>• Conduct financial reconciliations and audits to maintain data integrity and compliance.<br>• Collaborate with stakeholders to enhance payroll systems through integration and automation.<br>• Analyze payroll data and generate KPI reports to support decision-making.<br>• Ensure compliance with tax accounting regulations and oversee related payroll functions.<br>• Lead process improvement initiatives to streamline HR and payroll workflows.<br>• Provide leadership and guidance to the HR and payroll team, fostering a culture of excellence.<br>• Develop and implement company policies related to payroll and HR functions.<br>• Act as a liaison between finance and HR teams to ensure seamless operation and communication.
<p>📌 <strong>Exciting Opportunity: Mutual Fund ('40 Act) Paralegal – $150K+</strong> ⚖️💼</p><p>Are you a detail-oriented <strong>Paralegal</strong> with extensive experience in mutual fund law? This is your chance to join a leading legal group where your contributions will make a significant impact on a dynamic and fast-paced team. When you bring your expertise in open-end, closed-end, and exchange-traded funds, you'll help shape the future of financial compliance and legal strategy!</p><p><br></p><p>🌟 <strong>What You’ll Do As A Mutual Fund Paralegal:</strong></p><p>✔️ Support attorneys with fund registration updates, compliance documentation, and organizational tasks related to mutual funds & ETFs</p><p>✔️ Assist in fund product development, launches, and reorganizations 📈</p><p>✔️ Prepare materials for Board of Directors and committee meetings using tools like Diligent Boards 📄</p><p>✔️ Coordinate fund contracts and shareholder reports, and assist with tender offer filings</p><p>✔️ Organize and maintain fund records and keep officer/manager databases updated</p>
<p>As a Call Center Specialist you will be engaged in several key activities. You will be initiating contact with strategic vendors who are not currently participating in our program. This involves maintaining the vendor queue, effectively prioritizing calls, and retiring those vendors who opt not to participate, all while ensuring that campaigns are completed within the designated timelines. You will be a strategic caller tasked with inputting vendor and/or client data into specific databases, with a focus on accurately recording vendor contact details and agreement information.</p><p><br></p><p>Responsibilities and Role Expectations</p><p>• Communicating enrollment statistics with clients, sales, and/or project management teams. </p><p>• Acting as the liaison between vendor and client to address payment issues or negotiate payment terms. </p><p>• Overcoming vendor objections by proposing alternative payment options. </p><p>• Professionally handling a high-volume of both inbound and outbound calls.</p><p>• Using multiple applications to assist customers efficiently and swiftly. </p><p>• Demonstrating efficient oral and written communication with customers, department personnel, and management. </p><p>• Adeptly cross-selling additional products and services. </p><p>• Transferring calls to the appropriate department or personnel. </p><p>• Providing customers with accurate account information in a fast-paced setting. </p><p>• Displaying good interpersonal skills and teamwork awareness. </p><p>• Multitasking, attentively listening, inputting data, solving problems, and navigating through various screens while employing customer satisfaction techniques. </p><p>• Completing additional tasks assigned based on business needs.</p><p><br></p><p>Qualifications and Skills:</p><p>• A High School Diploma or GED at the minimum; a Bachelor’s Degree will be given preference.</p><p>• A least 1.5+ years of experience handling a high volume of calls. </p><p>• A quick response time to customer issues. </p><p>• At least a year of previous experience in sales support or inside sales/telesales is preferred.</p><p>• A keen eye for detail and the ability to handle multiple assignments promptly and effectively. </p><p>• Analytical and general math skills, and excellent time management skills. </p><p>• An excellent level of personal organization with superior telephone etiquette, verbal and written communication skills, as well as customer service skills</p><p>• Verbal and written communication skills, as well as customer service skills</p><p>• A calm demeanor in a fast-paced team environment and the capacity to manage multiple projects effectively.</p><p>• Proficiency in the use of Microsoft Office product suite, especially Excel and Outlook.</p><p>• Bilingual in French and/or Spanish highly valued. </p><p><br></p>
<p>Staff Accountant sought by a well‑established organization headquartered in Franklin, TN, overseeing approximately 70 subsidiary companies across multiple industries including automotive, real estate, and insurance. This Staff Accountant role will primarily support 30–40 of the entities operating in the insurance space. Because the parent company is self‑insured, the insurance operations involve significant intercompany activity—creating a dynamic and highly complex accounting environment. Position Overview This contract-to-permanent Staff Accountant role is ideal for a highly detail-oriented accountant who thrives in a fast‑paced, multi‑entity structure. A core focus of the role will be performing complex reconciliations that require exceptional accuracy and consistency. The ideal candidate is an analytical thinker, highly proficient in Excel, and comfortable navigating advanced systems and large data sets.</p><p>Key Responsibilities: Perform detailed and complex account reconciliations across 30–40 insurance‑related entities Analyze intercompany activity within a self‑insured corporate structure Manage and manipulate large data sets using advanced Excel tools Prepare journal entries, schedules, and reports as needed Collaborate with internal teams to research variances and resolve discrepancies Support month-end and year-end close processes Learn and adapt quickly to the company’s ERP and financial systems</p>
We are looking for a detail-oriented Inventory Clerk to join our team in Portland, Tennessee. In this Contract to permanent position, you will play a key role in ensuring smooth inventory operations while maintaining excellent relationships with customers and internal teams. This role requires a proactive approach to problem-solving and a commitment to delivering outstanding service.<br><br>Responsibilities:<br>• Respond promptly and professionally to customer inquiries regarding products and account information.<br>• Prepare, process, and review customer orders and shipment documents to ensure accuracy.<br>• Provide product recommendations and prepare detailed quotes based on customer needs.<br>• Communicate unit pricing, shipping schedules, and follow up to ensure timely delivery.<br>• Collaborate with production, shipping, warehouse, and accounting teams to trace and resolve delayed or missing shipments.<br>• Build strong relationships with external sales agencies and customers through open communication and exceptional service.<br>• Submit and compile credit or refund requests, ensuring proper documentation and accuracy.<br>• Address customer concerns by investigating issues, providing solutions, and following up to ensure satisfaction.<br>• Assist team members in achieving departmental goals by fostering a cooperative and supportive environment.<br>• Develop a thorough understanding of product lines to effectively meet customer needs and provide informed recommendations.
We are looking for a detail-oriented Purchasing Coordinator to join our team in LaVergne, Tennessee. In this role, you will be responsible for overseeing procurement activities, optimizing inventory systems, and ensuring alignment with business goals. The ideal candidate will have a strong analytical mindset and a proven ability to manage purchasing processes efficiently while collaborating with various departments.<br><br>Responsibilities:<br>• Develop and implement inventory procurement strategies that align with revenue objectives.<br>• Utilize forecasting models to analyze demand variances and update inputs for improved accuracy.<br>• Process purchase orders and maintain effective communication with inventory vendors.<br>• Prepare detailed reports on inventory performance, including sell-through rates and recommendations for adjustments.<br>• Conduct trend analysis on product performance to identify high and low sellers.<br>• Collaborate with cross-functional teams to support procurement goals and streamline operations.<br>• Present purchasing strategies and data-driven insights to senior management.<br>• Identify opportunities for process improvements and propose innovative solutions to optimize inventory.<br>• Ensure timely and accurate execution of procurement tasks while adhering to best practices.<br>• Monitor and refine inventory systems to enhance decision-making capabilities.
