We are looking for a dedicated Collections Specialist to join our team in Marlboro, Massachusetts. In this role, you will focus on managing accounts and ensuring timely resolution of billing and payment issues. This is a long-term contract position offering the opportunity to contribute to a dynamic company within the waste management industry.<br><br>Responsibilities:<br>• Manage commercial accounts to ensure timely collection of outstanding balances.<br>• Communicate with clients professionally to resolve payment disputes and billing inquiries.<br>• Process and monitor billing transactions to maintain accurate records.<br>• Utilize Microsoft Excel to organize and analyze account data effectively.<br>• Collaborate with internal teams to address discrepancies and improve collection processes.<br>• Provide exceptional customer service to maintain positive relationships with clients.<br>• Identify trends in payment delays and propose actionable solutions.<br>• Prepare reports detailing collection activities and account statuses.<br>• Stay informed about company policies and industry regulations related to collections.
We are looking for an experienced Collections Specialist to join our team in Peabody, Massachusetts. In this long-term contract role, you will play a key part in managing and improving the collections process for both commercial and consumer accounts. Your expertise in credit and billing collections will help ensure timely payments and maintain strong relationships with our clients.<br><br>Responsibilities:<br>• Manage collection efforts for commercial and consumer accounts to ensure timely payments.<br>• Monitor outstanding balances and proactively reach out to clients to resolve overdue invoices.<br>• Develop and implement strategies to streamline collection processes and improve efficiency.<br>• Collaborate with internal teams to address billing discrepancies and resolve client concerns.<br>• Maintain accurate records of collection activities and payment histories.<br>• Analyze account data to identify trends and recommend solutions to mitigate risks.<br>• Communicate effectively with clients, providing clear guidance on payment requirements.<br>• Ensure compliance with company policies and regulatory guidelines during collection activities.<br>• Prepare regular reports on collection outcomes and account statuses for management review.<br>• Build and maintain strong client relationships to foster trust and ongoing cooperation.