<p>We are looking for a Onsite Benefits Specialist to support leave of absence and accommodation programs for a healthcare organization in Boston, Massachusetts. This Long-term Contract position focuses on guiding employees and managers through leave processes, maintaining compliant documentation, and helping ensure timely return-to-work coordination. The role also contributes to reporting, policy administration, and accurate tracking of benefit-related activity across multiple leave programs.</p><p><br></p><p>Responsibilities:</p><p>• Manage employee leave cases across federal, state, and employer-specific programs, including union-related leave provisions, from initial request through resolution.</p><p>• Review required paperwork, obtain medical certifications, issue determinations, and ensure all leave documentation is complete and processed within established timelines.</p><p>• Partner with employees, supervisors, and internal stakeholders to coordinate return-to-work plans and secure any required fitness-for-duty clearances.</p><p>• Oversee medical accommodation requests by facilitating communication, preparing follow-up correspondence, and monitoring the status of approved arrangements.</p><p>• Maintain detailed records for leave usage, balances, approvals, denials, and accommodation activity to support compliance and operational accuracy.</p><p>• Prepare recurring and ad hoc reports that identify patterns, usage trends, and areas requiring attention within leave and accommodation programs.</p><p>• Collect benefit premium payments for employees who are away from work on approved leave or workers’ compensation status.</p><p>• Administer paid parental leave, sick leave policies, and related programs by recording accruals, tracking usage, and supporting corrective action processes when needed.</p><p>• Review complex or potentially improper leave activity, work with supervisors on follow-up, and help resolve issues involving suspected misuse.</p><p>• Manage confidential medical and personnel files in accordance with organizational standards and communicate approved catastrophic illness leave time to payroll.</p>
<p>My cybersecurity client is seeking a detail-oriented, process-driven <strong>Business Operations Manager</strong> to support both internal operations and inbound sales coordination.</p><p>This role is ideal for someone who can build structure, manage workflows, document SOPs, support onboarding/offboarding processes, and confidently serve as the first point of contact for prospective clients. (Newton, MA; Hybrid)</p><p><strong>What you’ll do:</strong></p><ul><li>Develop and maintain SOPs and internal processes</li><li>Manage AP/AR and operational workflows</li><li>Coordinate employee and client onboarding/offboarding</li><li>Handle inbound leads and manage the sales pipeline</li><li>Conduct discovery calls and present service offerings</li><li>Maintain accurate HubSpot CRM records</li><li>Support executive scheduling, logistics, and event coordination</li></ul><p><br></p><p><br></p>