<p>Job Summary</p><p>The PC Technician will be responsible for installing, maintaining, troubleshooting, and repairing computer hardware, software, and peripherals within a Windows Microsoft environment. This role involves providing excellent customer service, resolving technical issues, and ensuring systems operate efficiently to support business operations.</p><p>Key Responsibilities</p><ul><li><strong>Hardware and Software Support</strong>: Install, configure, and troubleshoot Windows-based desktops, laptops, and peripherals (e.g., printers, scanners).</li><li><strong>Operating System Management</strong>: Deploy, update, and maintain Windows operating systems (e.g., Windows 10, Windows 11) and ensure compatibility with enterprise applications.</li><li><strong>Network Connectivity</strong>: Diagnose and resolve basic network issues, including LAN, Wi-Fi, and VPN connectivity in a Windows environment.</li><li><strong>User Support</strong>: Provide first-level technical support to end-users, addressing issues via phone, email, or in-person, ensuring timely resolution.</li><li><strong>System Maintenance</strong>: Perform routine maintenance, including software updates, patch management, and hardware upgrades.</li><li><strong>Documentation</strong>: Maintain accurate records of hardware/software inventory, support tickets, and troubleshooting steps.</li><li><strong>Security Compliance</strong>: Ensure systems adhere to organizational security policies, including antivirus management and user account administration.</li><li><strong>Collaboration</strong>: Work closely with IT team members to escalate complex issues and implement IT projects as needed.</li></ul><p><br></p>
We are looking for a skilled Desktop Support Analyst to join our team in Bonita Springs, Florida. In this long-term contract role, you will be responsible for providing technical support for desktop and laptop systems, both onsite and remotely, for a large network of branch locations. This position requires strong problem-solving skills, excellent communication abilities, and a customer-focused mindset to ensure seamless technology operations.<br><br>Responsibilities:<br>• Offer first and second-level support for desktop and laptop systems to end-users, including executives and senior management.<br>• Monitor and update ticketing systems to track issues and resolutions.<br>• Configure and deploy new desktop and laptop systems in alignment with organizational standards.<br>• Troubleshoot and resolve hardware, software, and printing device issues as they arise.<br>• Support networked printing devices, including mapping, scanning, and application setup.<br>• Collaborate with technical teams to coordinate IT-related projects and ensure successful implementation.<br>• Manage the installation, configuration, movement, and retirement of PC equipment.<br>• Provide on-call support as part of a rotating schedule, including occasional overtime and weekend shifts.<br>• Maintain inventory control and asset tagging for hardware and software.<br>• Establish and maintain positive relationships with business clients while adhering to company procedures and protocols.
We are seeking an experienced Senior PostgreSQL Database Developer to design, develop, and optimize complex database systems. The ideal candidate will have deep expertise in PostgreSQL, with a proven track record of building scalable, high-performance database solutions to support enterprise-level applications.<br><br>Key Responsibilities<br><br>Design, develop, and maintain PostgreSQL database schemas, ensuring optimal performance, scalability, and reliability.<br><br>Write and optimize complex SQL queries, stored procedures, triggers, and functions to support business applications.<br><br>Implement advanced PostgreSQL features, including indexing strategies (e.g., B-tree, GIN, GiST), partitioning, and full-text search.<br><br>Ensure data integrity, security, and compliance with industry standards (e.g., GDPR, HIPAA) through robust access controls and encryption.<br><br>Perform database performance tuning, query optimization, and monitoring to minimize latency and maximize throughput.<br><br>Design and implement high-availability solutions, including replication (logical and physical), failover, and clustering.<br><br>Collaborate with software engineers, data architects, and DevOps teams to integrate databases with application ecosystems.<br><br>Develop and maintain ETL pipelines for data migration and integration with external systems.<br><br>Troubleshoot and resolve database-related issues, including performance bottlenecks and data inconsistencies.<br><br>Mentor junior developers and provide technical guidance on PostgreSQL best practices.<br><br>Required Skills and Qualifications<br><br>Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent experience).<br><br>7+ years of experience in database development, with at least 5 years focused on PostgreSQL.<br><br>Expert-level knowledge of PostgreSQL architecture, including query planning, MVCC, and WAL.<br><br>Proficiency in writing complex SQL queries, PL/pgSQL, and optimizing query execution plans.<br><br>Strong experience with PostgreSQL extensions (e.g., PostGIS, TimescaleDB) and advanced features like JSONB and window functions.<br><br>In-depth understanding of database indexing, partitioning, and performance tuning techniques.<br><br>Experience with high-availability setups, such as streaming replication, logical replication, and PgBouncer.<br><br>Familiarity with database security practices, including role-based access control (RBAC), SSL/TLS, and row-level security.<br><br>Hands-on experience with database monitoring tools (e.g., pg_stat_statements, Prometheus) and backup/recovery solutions (e.g., pgBackRest, Barman).<br><br>Knowledge of cloud-based PostgreSQL deployments (e.g., AWS RDS, Google Cloud SQL, Azure PostgreSQL).<br><br>Strong problem-solving skills and the ability to work in a fast-paced, collaborative environment.<br><br>Excellent communication skills to articulate technical concepts to non-technical stakeholders.<br><br>Preferred Qualifications<br><br>Experience with other databases (e.g., MySQL, Oracle, MongoDB) and data migration to PostgreSQL.<br><br>Familiarity with containerized database deployments using Docker or Kubernetes.<br><br>Knowledge of CI/CD pipelines and infrastructure-as-code tools (e.g., Terraform, Ansible).<br><br>Contributions to PostgreSQL open-source projects or community involvement.<br><br>Certifications such as PostgreSQL Certified Professional or AWS Certified Database Specialty.
