We are looking for a dedicated Collections Specialist to join our team in Chicago, Illinois. In this role, you will focus on managing and resolving outstanding accounts while ensuring compliance with established policies and procedures. This is a Contract to permanent position, offering an excellent opportunity for growth in a fast-paced environment.<br><br>Responsibilities:<br>• Manage and oversee collection efforts for both commercial and consumer accounts.<br>• Communicate with clients to resolve outstanding balances and negotiate payment plans.<br>• Monitor and maintain accurate records of customer accounts and payment histories.<br>• Collaborate with internal teams to address billing discrepancies and ensure timely resolutions.<br>• Analyze account data to identify trends and implement effective collection strategies.<br>• Ensure compliance with company policies and legal regulations related to credit and collections.<br>• Prepare detailed reports on collection activities and account statuses for management review.<br>• Utilize industry-standard collection processes to achieve targets and reduce outstanding balances.<br>• Provide exceptional customer service while handling sensitive financial matters.
<p><em>The salary range for this position is $80,000-$85,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. </em></p><p><br></p><p>The holiday season is here! Want to be with a company that will ensure you get to enjoy it? You don't have to be a 'people person' to want to work for a company that prioritize cultivating a healthy work environment for their employees while emphasizing the importance of a work-life balance. </p><p><br></p><p><strong>Job Description:</strong></p><ul><li>Participates in the execution of Sarbanes-Oxley 404 testing and other compliance-related procedures and activities. </li><li>Assists with operational and financial audits of company operating units and support functions.</li><li>Prepares documentation to support audit work performed.</li><li>Drafts audit findings and recommendations for issues identified and validates these with business and internal audit management.</li><li>Monitors and follows through on findings discovered in audit process to final resolution.</li><li>Identifies business risks to evaluate and improve the underlying business processes and internal controls, as well as ways of increasing the effectiveness and efficiency of operations.</li><li>Assists in the development of a comprehensive program of audit coverage for assigned areas.</li><li>Assist with special projects, investigations, and department administrative tasks as necessary.</li></ul><p> </p>
