We are looking for a dependable Receptionist to support daily front-desk and administrative operations in Irvine, California. This Contract position is ideal for someone who can create a positive first impression while balancing multiple office support tasks in a fast-paced environment. The role will assist with visitor coordination, onboarding preparation, scheduling, documentation, and general office organization while helping maintain an efficient workplace.<br><br>Responsibilities:<br>• Provide front-desk coverage as needed, greeting visitors and employees courteously and ensuring smooth day-to-day reception operations.<br>• Maintain a neat, organized entrance area and help create a welcoming office environment for guests and staff.<br>• Handle administrative support requests such as printing, assembling materials, packaging, and outgoing mail for various departments.<br>• Coordinate Safety Committee activities by arranging meetings, monitoring follow-up items, and helping keep action plans on track.<br>• Assist with office administration, including calendar support, meeting notes, document updates, and other hands-on tasks as assigned.<br>• Update and maintain internal reference materials such as employee directories, organizational charts, and tracking spreadsheets.<br>• Manage team scheduling by sending reminders, collecting confirmations, and helping ensure accurate coverage records.<br>• Support onboarding logistics by preparing welcome materials, organizing name tags, setting up workstations, and coordinating introductory meetings and benefits sessions.<br>• Provide additional administrative assistance with scheduling, expense-related tasks, conference room coordination, and other operational needs as required.
<p>We are looking for a dependable Receptionist to support daily front desk operations. This long-term contract position is ideal for someone who enjoys creating a welcoming office environment while keeping administrative tasks organized and on track. The person in this role will serve as a key point of contact for visitors, staff, and vendors, helping the office run smoothly each day.</p><p><br></p><p>Responsibilities:</p><p>• Welcome guests and employees in a courteous manner, provide direction, and ensure a positive arrival experience.</p><p>• Respond to incoming questions in person and by phone, offering accurate information or routing requests to the appropriate contact.</p><p>• Coordinate calendars by arranging appointments and meeting schedules while helping avoid conflicts and delays.</p><p>• Process incoming and outgoing mail, package deliveries, and courier requests with attention to timeliness and accuracy.</p><p>• Maintain shared office areas so they remain orderly, presentable, and ready for daily business activities.</p><p>• Track workplace supply levels, place replenishment orders, and organize stock to support uninterrupted office operations.</p><p>• Prepare meeting spaces in advance, including room setup and basic readiness checks for scheduled gatherings.</p><p>• Assist with organizing workplace events and provide logistical support for office activities as needed.</p>
We are looking for a welcoming and organized Medical Receptionist to support a busy healthcare office. This contract opportunity has the potential to become permanent and is ideal for someone who enjoys helping patients, managing front desk activity, and keeping daily operations running smoothly. The person in this role will serve as a key point of contact for patients while handling scheduling, payment collection, and administrative coordination with care and attention to detail.<br><br>Responsibilities:<br>• Welcome patients and visitors with a courteous, attentive approach and assist them during check-in and arrival.<br>• Answer incoming phone calls, determine the nature of each inquiry, and connect callers to the appropriate staff or resource.<br>• Collect co-pays and other patient payments accurately while maintaining clear front desk records.<br>• Review insurance details with patients and confirm coverage information before or during appointments.<br>• Arrange patient visits, update the appointment calendar, and help manage changes or follow-up scheduling needs.<br>• Maintain complete and accurate patient information in office records and support general administrative tasks throughout the day.<br>• Assist with routine front office coordination to help the clinic operate efficiently during busy periods.<br>• Provide support with basic reception and patient service duties while adapting to office procedures and training as needed.
<p>Position Overview</p><p>We are seeking a dependable, organized, and customer-focused Front Desk Coordinator to join our manufacturing team in Poway. As the first point of contact for visitors, vendors, and employees, you will play a key role in creating a professional and welcoming environment while supporting daily administrative and office operations. The ideal candidate is proactive, detail-oriented, and enjoys working in a fast-paced industrial setting.</p><p>Key Responsibilities</p><ul><li>Welcome and assist visitors, vendors, and customers in a professional manner</li><li>Answer and route incoming phone calls and emails</li><li>Manage visitor check-in procedures and maintain visitor logs</li><li>Coordinate incoming and outgoing mail, packages, and deliveries</li><li>Order and maintain office and breakroom supplies</li><li>Schedule conference rooms and assist with meeting preparation</li><li>Provide administrative support to operations, human resources, and management teams</li><li>Assist with filing, data entry, document preparation, and record management</li><li>Maintain a clean, organized, and professional reception area</li><li>Support special projects and other administrative duties as assigned</li></ul><p><br></p>
We are looking for a dependable Office Assistant to support a contract-based records project in Moreno Valley, California. This Contract position focuses on organizing physical documents, maintaining accurate file information, and converting records into digital format. The ideal candidate is comfortable working with large volumes of paperwork, follows established procedures carefully, and brings strong accuracy to routine administrative tasks.<br><br>Responsibilities:<br>• Receive and document incoming file boxes to maintain accurate tracking throughout the project.<br>• Arrange records in the proper numeric sequence and preserve consistent file order during handling.<br>• Build a complete inventory of documents after sorting activities are finished.<br>• Enter file details into Excel spreadsheets with close attention to accuracy and completeness.<br>• Scan paper records for electronic storage and confirm documents are captured clearly.<br>• Review files for missing, duplicate, or incorrectly labeled items and report issues promptly.<br>• Handle physical records carefully to protect document integrity during organization and digitization.<br>• Keep the work area orderly and provide general administrative support that helps the project stay on schedule.
<p>Our client is seeking a motivated and detail-oriented <strong>Administrative Assistant</strong> to support daily office operations and provide administrative support to a collaborative team. This is an excellent opportunity for someone who enjoys staying organized, multitasking, and contributing to a fast-paced, professional work environment. The ideal candidate is dependable, proactive, and possesses strong communication and organizational skills.</p><p><br></p><p>Key Responsibilities</p><ul><li>Provide administrative support to managers and department staff.</li><li>Answer and direct incoming phone calls, emails, and visitors in a professional manner.</li><li>Manage calendars, schedule meetings, and coordinate appointments.</li><li>Prepare correspondence, reports, presentations, and other business documents.</li><li>Maintain organized filing systems, both electronic and physical.</li><li>Order and manage office supplies and coordinate with vendors as needed.</li><li>Assist with data entry, recordkeeping, and database maintenance.</li><li>Coordinate travel arrangements and process expense reports when required.</li><li>Support onboarding activities and assist with special projects.</li><li>Perform general office duties to ensure smooth day-to-day operations.</li></ul>
<p><strong>Keep Projects Moving Behind the Scenes</strong></p><p>A growing commercial construction company is seeking an Administrative Assistant to support project managers, estimators, and office leadership. If you're someone who enjoys a fast-paced environment, thrives on organization, and likes being the person everyone can rely on, this could be the perfect opportunity.</p><p>Every day brings something new—from supporting active construction projects to coordinating vendors and helping keep office operations running smoothly.</p><p><br></p><p><strong><u>Responsibilities</u></strong></p><p><strong>Administrative Support</strong></p><ul><li>Prepare proposals, contracts, and project documentation</li><li>Coordinate subcontractor paperwork and vendor communications</li><li>Schedule meetings, inspections, and project-related appointments</li><li>Maintain digital and physical project files</li><li>Answer incoming calls and greet visitors</li></ul><p><strong>Project Coordination</strong></p><ul><li>Assist with purchase order tracking and invoice processing</li><li>Enter project data into internal management systems</li><li>Support bid submissions and document control</li><li>Order office and jobsite supplies</li><li>Assist with special administrative projects</li></ul>
We are looking for an organized and personable Administrative Assistant to support daily operations at a music-focused learning environment in Irvine, California. This Contract position blends front-desk coordination, family engagement, sales follow-up, and event support, making it ideal for someone who enjoys balancing customer service with administrative responsibilities. The right candidate will be comfortable in a fast-moving setting, confident communicating with prospective and current families, and eager to contribute to a welcoming experience for students, parents, and visitors.<br><br>Responsibilities:<br>• Engage prospective families through outbound and follow-up communication, guiding them through program offerings and helping achieve enrollment objectives.<br>• Welcome students, parents, and visitors with a detail-oriented and friendly approach while building strong ongoing relationships with the school community.<br>• Lead tours of the facility and clearly communicate the benefits of the school's programs to prospective clients.<br>• Coordinate schedules, maintain student records, support billing activities, and complete administrative documentation with a high level of accuracy.<br>• Help strengthen client retention by providing informed support, addressing questions promptly, and reinforcing the value of available programs.<br>• Maintain an orderly, well-maintained front-office and school environment, including restocking materials and assisting with day-to-day operational needs.<br>• Create flyers and promotional content using Canva, Google Workspace, Instagram tools, and Mac-based applications to support marketing initiatives.<br>• Assist with planning and execution of recitals, concerts, open houses, and special events, including logistics, communications, and on-site support.<br>• Represent the organization at community outreach opportunities and contribute to local brand visibility through event participation.<br>• Provide flexible support during high-volume event periods, including additional coordination tasks at both the school and performance venues as needed.
We are looking for an Administrative Assistant to support legal and office operations in Riverside, California. This contract opportunity with permanent potential is ideal for someone who is organized, detail-oriented, and comfortable managing document-heavy administrative work in a fast-paced environment. The person in this role will help maintain accuracy across legal materials, coordinate service assignments, and provide dependable support to the broader team while meeting client-specific expectations.<br><br>Responsibilities:<br>• Create, organize, and prepare documents for service by handling data entry, scanning, copying, and file assembly.<br>• Draft and format routine legal paperwork with close attention to detail and established standards.<br>• Examine incoming and outgoing documents to confirm completeness, accuracy, and proper formatting before distribution.<br>• Coordinate and assign service requests to process servers while tracking progress and follow-up needs.<br>• Support team members with day-to-day administrative tasks and shifting departmental priorities.<br>• Monitor client instructions and service requirements to help ensure work is completed according to expectations.<br>• Maintain orderly electronic and physical records to improve document access and workflow efficiency.
<p>Robert Half is currently working with a successful and growing organization in Oceanside that is seeking a highly organized Administrative Assistant to join its team. This position is ideal for someone who enjoys keeping operations running smoothly, supporting multiple departments, and serving as a key point of contact for employees, clients, and vendors.The company offers a welcoming team environment, long-term stability, and opportunities for professional advancement. We are looking for someone who is proactive, detail-oriented, and capable of handling changing priorities with confidence.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Manage calendars, appointments, and meeting coordination</li><li>Prepare reports, presentations, and correspondence</li><li>Maintain digital and physical filing systems</li><li>Answer and route incoming calls</li><li>Coordinate office operations and supplies</li><li>Schedule travel arrangements and manage expense reports</li><li>Assist with special projects and event planning</li><li>Track invoices and support accounting-related administrative tasks</li><li>Serve as the primary administrative support for management teams</li><li>Communicate with customers, vendors, and internal stakeholders</li></ul><p><br></p>
We are looking for an organized Administrative Assistant to support daily office operations in Costa Mesa, California. This contract opportunity with potential for a permanent position is ideal for someone who is comfortable working on-site in a structured environment and can keep administrative activities running smoothly. The role calls for strong communication, attention to detail, and confidence using Microsoft Office tools to manage a wide range of office support tasks.<br><br>Responsibilities:<br>• Coordinate day-to-day administrative activities to help maintain an efficient and well-organized office environment.<br>• Prepare, format, and manage business documents, correspondence, and reports using Microsoft Office applications.<br>• Support scheduling, calendar coordination, and general office communication for internal teams and leadership.<br>• Maintain office records, track routine administrative tasks, and ensure information is organized and accessible.<br>• Monitor inventory levels and arrange for office supply purchases to keep the workplace properly stocked.<br>• Provide front-line administrative support by responding to requests, directing inquiries, and assisting with general office needs.<br>• Help uphold office procedures and administrative standards while supporting smooth daily operations.
We are looking for a highly organized and detail-oriented Administrative Assistant to join our team on a contract-to-permanent basis in Orange, California. In this role, you will provide critical support to the Inside Sales team by managing sales reports, processing orders and quotes, and ensuring seamless communication between customers and internal departments. This position requires a proactive individual capable of handling multiple priorities independently while maintaining accuracy and efficiency.<br><br>Responsibilities:<br>• Prepare and maintain daily, weekly, and monthly sales reports, including bookings, shipments, and forecasts.<br>• Track and follow up on pending quotes, prepaid orders, and open order statuses to ensure timely completion.<br>• Assist in entering and processing sales orders and quotes, ensuring accuracy and compliance.<br>• Organize and maintain records of sales orders, invoices, and quality documentation for easy access and compliance.<br>• Distribute shipment tracking information and required documentation to customers in a timely manner.<br>• Coordinate customer visits, meetings, and internal team communications to support smooth operations.<br>• Provide backup administrative support during peak workloads and assist with special projects as needed.<br>• Support the development and maintenance of standard operating procedures (SOPs) to improve workflow efficiency.<br>• Assist with trade show coordination, marketing activities, and other departmental initiatives.<br>• Manage office supplies and provide general administrative assistance to the team.
We are looking for an Administrative Assistant to support daily facilities and office operations for a short-term Contract position based in Irvine, California. This role is ideal for someone who is organized, responsive, and comfortable handling a high volume of requests while keeping teams informed. The assignment is expected to begin Friday and continue for approximately 4 to 5 weeks, providing hands-on support across helpdesk coordination, office services, and employee assistance.<br><br>Responsibilities:<br>• Coordinate facilities-related requests by assigning tickets, tracking their status, and following up to help ensure timely completion.<br>• Serve as a central point of contact for the Facilities Helpdesk by reviewing incoming questions, prioritizing needs, and providing prompt responses.<br>• Partner with the maintenance team to share updates, communicate changes, and help keep work moving efficiently.<br>• Address employee questions with professionalism, provide accurate information, and elevate more complex issues when appropriate.<br>• Support workplace organization tasks such as locker allocation, move coordination, and maintaining related records when backup coverage is needed.<br>• Order and replenish office materials to help maintain a well-stocked and functional work environment.<br>• Prepare clear signage for offices, conference spaces, meetings, and other on-site needs.<br>• Act as the day-to-day contact for workplace service vendors, including beverage support, and assist with both smaller office changes and larger internal or external moves.<br>• Provide additional administrative and operational support as needed, including occasional extended hours or weekend assistance based on business demands.
We are looking for an organized Administrative Assistant to support a government utilities team in Rialto, California. This Long-term Contract opportunity offers a 30-hour workweek and is ideal for someone who excels in administrative coordination, customer communication, and accurate record handling. The role will focus on maintaining daily office operations, responding to service-related questions, and providing dependable support across utility-related administrative functions.<br><br>Responsibilities:<br>• Enter and maintain large volumes of information with a strong focus on accuracy, completeness, and timeliness.<br>• Receive incoming telephone calls, direct them to the appropriate contacts, and provide helpful responses to routine questions.<br>• Prepare and submit purchase requisitions and related documentation as departmental needs arise.<br>• Respond to billing concerns and utility service inquiries by gathering details and directing requests appropriately.<br>• Provide day-to-day administrative support for the utilities department, including document handling, scheduling assistance, and record organization.<br>• Use Microsoft Outlook and Excel to manage correspondence, track information, and support reporting or operational tasks.
<p>If you're the type of person who enjoys bringing order to a busy day, keeping projects on track, and serving as the go-to resource for a team, this opportunity could be exactly what you're looking for. A growing commercial property management company is seeking an Administrative Assistant to support multiple departments while helping ensure day-to-day office operations run efficiently.</p><p>This is much more than a traditional administrative position. You'll collaborate with property managers, accounting staff, vendors, tenants, and executive leadership, making each day different and providing excellent opportunities to expand your professional skills. The company values initiative, reliability, and individuals who enjoy finding solutions before problems arise.</p><p><br></p><p><strong><u>Responsibilities</u></strong></p><p><strong>Administrative Operations</strong></p><ul><li>Prepare correspondence, reports, contracts, and property documentation</li><li>Coordinate calendars, meetings, and vendor appointments</li><li>Answer incoming calls and greet clients, tenants, and visitors</li><li>Maintain electronic filing systems and confidential records</li><li>Order office supplies and coordinate facility vendors</li></ul><p><strong>Property & Office Support</strong></p><ul><li>Assist with work order tracking and service requests</li><li>Support invoice processing and purchase order administration</li><li>Maintain tenant and vendor databases</li><li>Prepare monthly reports for management</li><li>Assist with special projects and office initiatives as needed</li></ul><p><br></p>
<p>We are seeking a highly organized and proactive Administrative Assistant to join a growing real estate organization on a contract-to-hire basis. This role is ideal for an experienced administrative professional who thrives in a fast-paced environment and enjoys keeping operations running smoothly. While experience in the real estate industry is not required, candidates should have a strong administrative background and the ability to quickly learn new systems and processes.</p><p>Key Responsibilities</p><ul><li>Provide administrative support to multiple team members and departments</li><li>Manage calendars, schedule meetings, and coordinate appointments</li><li>Answer and direct incoming phone calls and emails</li><li>Prepare, edit, and organize documents, reports, and correspondence</li><li>Maintain electronic and physical filing systems</li><li>Perform data entry with a high level of accuracy</li><li>Coordinate office supplies, mail, and general office operations</li><li>Assist with special projects and additional administrative tasks as needed</li><li>Communicate professionally with clients, vendors, and internal teams</li></ul><p><br></p>
We are looking for an organized and proactive Office Manager to support daily operations for a busy construction environment in California. This contract opportunity with potential for a permanent role is ideal for someone who can keep administrative processes running smoothly while helping maintain accurate documentation, responsive communication, and a safe workplace. The role requires strong coordination skills, sound judgment, and the ability to work effectively with employees and leaders across both office and field settings.<br><br>Responsibilities:<br>• Direct daily administrative activities to keep office operations efficient and well organized in support of a large construction workforce.<br>• Coordinate workplace injury reporting by gathering required information, preparing documentation, and monitoring workers’ compensation claim activity through resolution.<br>• Work closely with supervisors and leadership to address employee safety matters and ensure concerns are communicated and handled promptly.<br>• Maintain employee files and compliance records with accuracy, ensuring required documentation is current and properly organized.<br>• Provide bilingual communication support in English and Spanish for field staff, managers, and office personnel.<br>• Assist with accounts payable and routine office administration, including front-desk coverage and general clerical support as needed.<br>• Track, order, and replenish office materials to ensure teams have the supplies required for daily operations.<br>• Help reinforce company safety expectations and support initiatives that promote compliance across the workplace.
<p>Our client, a well-established property management company, is seeking an experienced Office Manager to oversee the day-to-day administrative operations of their office. This role is ideal for a highly organized professional who enjoys managing office functions, supporting leadership, and ensuring smooth business operations in a fast-paced environment.</p><p>The ideal candidate is proactive, detail-oriented, and possesses excellent communication and leadership skills with the ability to manage multiple priorities effectively.</p><p><br></p><p>Key Responsibilities</p><ul><li>Oversee daily office operations to ensure efficiency and organization.</li><li>Manage office supplies, equipment, and vendor relationships.</li><li>Supervise and support administrative staff, providing guidance and training as needed.</li><li>Coordinate calendars, meetings, and travel arrangements for leadership.</li><li>Assist with accounts payable, accounts receivable, invoice processing, and expense reporting.</li><li>Maintain office records, contracts, and confidential documentation.</li><li>Serve as the primary point of contact for tenants, vendors, contractors, and internal staff.</li><li>Coordinate maintenance requests and assist with scheduling vendors when needed.</li><li>Support lease administration by preparing and organizing documentation.</li><li>Assist with onboarding new employees and maintaining office policies and procedures.</li><li>Plan office meetings, employee events, and special projects.</li><li>Identify opportunities to improve office processes and operational efficiency.</li></ul><p><br></p>
We are looking for an experienced and proactive Office Manager to support daily operations and deliver an excellent client experience in our California office. This contract-to-permanent opportunity is ideal for someone who enjoys balancing administrative coordination with client interaction in a client-focused services setting. The right candidate will bring strong organizational skills, sound judgment, and a service-focused approach to keeping the office running efficiently.<br><br>Responsibilities:<br>• Serve as the first point of contact for clients, providing courteous assistance by phone, email, and in person.<br>• Coordinate calendars and arrange appointments for tax preparation, consultations, and new client meetings.<br>• Assemble, review, and maintain client files so records are complete and ready ahead of scheduled appointments.<br>• Track incoming correspondence, manage mail and electronic communications, and direct inquiries to the appropriate team members.<br>• Update client information within office systems and help ensure records remain accurate and current.<br>• Guide new clients through the intake process, collecting required documentation and supporting a seamless onboarding experience.<br>• Provide administrative support to tax professionals through document preparation, task coordination, and workflow follow-up.<br>• Oversee office supply levels, place vendor orders, and help maintain a clean, organized, and functional workspace.<br>• Identify process improvement opportunities that strengthen operational efficiency and enhance client service while safeguarding sensitive information.
<p>A growing construction company is looking for an Accounts Receivable Clerk to support daily receivable operations and assist with maintaining accurate customer accounts. This is an excellent opportunity for someone who enjoys detailed accounting work while collaborating with project managers and clients.</p><p>Responsibilities</p><p><strong>Accounts Receivable</strong></p><ul><li>Prepare and distribute customer invoices</li><li>Post customer payments and maintain accurate account records</li><li>Reconcile customer accounts and research discrepancies</li><li>Assist with collections on past-due invoices</li><li>Monitor aging reports and follow up as needed</li></ul><p><strong>Administrative Support</strong></p><ul><li>Maintain customer files and supporting documentation</li><li>Assist with month-end reporting</li><li>Prepare deposit records and payment logs</li><li>Support special accounting projects as assigned</li></ul><p><br></p>
<p>A family-owned consumer products company is seeking an Accounts Receivable Clerk to join its accounting department. This position is perfect for someone who enjoys working with numbers, maintaining accurate financial records, and supporting the overall success of the accounting team.</p><p>Responsibilities</p><p><strong>Receivables Processing</strong></p><ul><li>Generate customer invoices and statements</li><li>Apply daily cash receipts and electronic payments</li><li>Reconcile customer accounts and resolve payment discrepancies</li><li>Process credit memos and account adjustments</li><li>Communicate with customers regarding invoice questions</li></ul><p><strong>Accounting Support</strong></p><ul><li>Maintain organized financial records</li><li>Assist with monthly account reconciliations</li><li>Support audit preparation and reporting requests</li><li>Collaborate with the AP and billing teams to improve accounting processes</li></ul><p><br></p>
We are looking for an Accounts Receivable Clerk to join a construction-focused organization in Carlsbad, California. This position plays an important role in keeping receivables current by posting payments accurately, investigating account variances, and supporting timely follow-up on outstanding balances. The ideal candidate brings solid experience in accounts receivable operations, a detail-oriented mindset, and the ability to work effectively with both customers and internal teams.<br><br>Responsibilities:<br>• Record incoming payments each day with precision, including allocations across multiple invoices, partial remittances, short payments, and other exceptions.<br>• Investigate payment irregularities such as unapplied cash, incorrect postings, and account mismatches, then take appropriate steps to correct them.<br>• Conduct courteous collection outreach on overdue accounts while preserving positive, respectful relationships with clients.<br>• Coordinate with billing, project, and accounting personnel to address invoicing questions and resolve payment-related concerns.<br>• Keep thorough documentation of cash posting activity, collection efforts, and account follow-up for accurate reporting and audit readiness.<br>• Monitor open receivables and disputed items to help drive timely resolution of aged balances.<br>• Recommend practical improvements that strengthen the efficiency and accuracy of cash application and collection workflows.<br>• Provide support during month-end close by completing accounts receivable tasks and preparing related records as needed.
<p><strong>Be the First Impression for a Busy Medical Practice</strong></p><p>A multi-specialty medical office is seeking an experienced Front Office Coordinator to oversee daily front desk operations while creating a welcoming experience for patients, providers, and visitors. This role is perfect for someone who enjoys working in a fast-paced healthcare environment and takes pride in keeping office operations organized and running efficiently.</p><p>You'll play an essential role in supporting both patients and clinical staff while ensuring the front office operates seamlessly each day.</p><p><strong>Responsibilities</strong></p><p><strong>Patient Services</strong></p><ul><li>Greet and check in patients while providing exceptional customer service</li><li>Schedule appointments and coordinate provider calendars</li><li>Verify insurance eligibility and update patient demographics</li><li>Collect copays and process patient payments</li><li>Answer high-volume phone calls and direct inquiries appropriately</li></ul><p><strong>Office Coordination</strong></p><ul><li>Maintain electronic medical records and patient documentation</li><li>Coordinate referrals, authorizations, and medical records requests</li><li>Assist physicians and clinical staff with administrative support</li><li>Monitor front office workflow and identify opportunities to improve efficiency</li><li>Ensure HIPAA compliance and patient confidentiality standards are maintained</li></ul>