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10 results for Customer Success Manager in Murrieta, CA

Customer Success Specialist

Oceanside, CA
onsite
Temporary / Contract
22 - 24 USD / Hourly
Turn Great Customer Service Into Long-Term RelationshipsWe're partnering with an innovative technology company that's growing its Customer Success team. This isn't your typical customer service position—you'll become a trusted resource for customers, helping them navigate products, answer questions, and build lasting relationships.If you're naturally curious, enjoy problem-solving, and like working in a collaborative environment where every day is different, we'd love to connect with you. What You'll DoCustomer Support<ul><li>Respond to customer inquiries by phone, email, and chat</li><li>Guide customers through product features and account questions</li><li>Troubleshoot issues and coordinate resolutions with internal teams</li><li>Build long-term relationships with assigned accounts</li><li>Document customer interactions within the CRM system</li></ul>Administrative Responsibilities<ul><li>Maintain accurate customer records</li><li>Prepare account reports and follow-up documentation</li><li>Assist with onboarding new clients</li><li>Support cross-functional teams with special projects</li></ul>
2026-06-29T00:00:00Z

Customer Success Coordinator

Carlsbad, CA
remote
Temporary / Contract
24 - 28 USD / Hourly
Help Clients Get the Most From Their InvestmentA rapidly growing software company is seeking a Customer Success Coordinator to support client onboarding, account management, and customer retention initiatives. This role is ideal for someone who enjoys relationship building and helping customers achieve success while working in a collaborative technology environment.The successful candidate will work closely with sales, implementation, and support teams to ensure clients receive exceptional service and ongoing support.Key ResponsibilitiesCustomer Relationship Management<ul><li>Serve as a primary point of contact for assigned accounts</li><li>Assist clients with onboarding and implementation processes</li><li>Schedule and coordinate customer training sessions</li><li>Monitor customer satisfaction and engagement levels</li><li>Escalate technical issues to appropriate teams</li></ul>Administrative & Project Support<ul><li>Maintain CRM records and customer documentation</li><li>Track client activity and service metrics</li><li>Generate reports for leadership review</li><li>Support customer retention and account growth initiatives</li></ul>
2026-06-19T00:00:00Z

Customer Service Representative

Corona, CA
remote
Temporary / Contract
20.9 - 24.2 USD / Hourly
We are looking for a Remote Customer Service Representative to support a leading homebuilding organization in a high-demand service environment. This Contract position focuses on delivering responsive, compassionate assistance while handling a steady volume of inbound customer contacts and maintaining accurate records. Based in Corona, California, this opportunity is ideal for someone who thrives in a fast-moving setting, communicates clearly, and can manage customer information with precision in a remote work environment. Responsibilities:• Handle a large volume of incoming customer calls while maintaining professionalism, accuracy, and efficiency throughout each interaction.• Collect essential customer details during conversations and record information thoroughly using AI-supported intake documentation tools.• Enter and update customer data promptly to keep internal processes moving and ensure teams have reliable information.• Provide attentive, service-focused support by addressing questions with empathy and guiding customers toward appropriate next steps.• Coordinate with internal departments to pass along customer information clearly and support timely follow-up.• Help balance workload demands across the team to improve response times and maintain a consistent customer experience.• Use remote communication and productivity tools to stay aligned with team activities and daily service expectations.
2026-06-30T00:00:00Z

Customer Service Representative

Rowland Heights, CA
onsite
Temporary to Hire
22.8 - 25.4 USD / Hourly
We are looking for a Customer Service Representative to support daily customer operations in California. This contract opportunity with potential for a permanent position is ideal for someone who enjoys balancing customer communication, order-related coordination, and accurate system updates in a busy office setting. The person in this role will help maintain product availability, partner with internal teams to keep deliveries on schedule, and provide responsive service across a high volume of inquiries. Responsibilities: • Monitor inventory status and confirm product availability to help meet customer order needs. • Coordinate with shipping personnel to track outbound orders and support timely delivery performance. • Enter and update customer and order information with a high degree of accuracy using alphanumeric data systems. • Respond to a steady flow of inbound calls and provide helpful, attentive assistance to customers. • Use Microsoft Dynamics AX to locate item details, verify product records, and support order-related questions. • Assist with order entry activities and maintain organized records for customer transactions. • Communicate with internal departments to resolve service issues and keep customers informed of order progress. • Support day-to-day administrative tasks that contribute to efficient customer service operations.
2026-06-29T00:00:00Z

Customer Service Representative

Tustin, CA
onsite
Temporary / Contract
22.8 - 24 USD / Hourly
We are looking for a Customer Service Representative to support residents with account questions, maintenance-related concerns, and general service needs in Tustin, California. This is a Long-term Contract opportunity with an initial 90-day assignment and potential for extension, offering a hybrid schedule with remote work on Monday and Friday and onsite work Tuesday through Thursday. The ideal candidate brings a service-first mindset, communicates with empathy, and can manage a high volume of resident interactions while maintaining accuracy and professionalism. Responsibilities: • Respond to incoming and outgoing resident communications regarding maintenance matters, account questions, and general service requests. • Deliver thoughtful and courteous support that helps residents feel heard, informed, and assisted throughout each interaction. • Investigate concerns, identify appropriate next steps, and work toward timely resolution of complaints, inquiries, and service issues. • Maintain detailed and accurate records of conversations, updates, and outcomes within internal platforms and databases. • Manage a steady call volume while focusing on efficient problem-solving and a high-quality customer experience. • Partner with cross-functional teams to gather information, coordinate actions, and resolve resident matters effectively. • Follow up with residents after providing assistance to confirm questions have been addressed and expectations have been met. • Learn and navigate multiple software applications to document activity, access account details, and process information correctly. • Contribute to a collaborative team environment by working effectively with colleagues across departments.
2026-07-01T00:00:00Z

Customer Service Representative

Oceanside, CA
onsite
Temporary / Contract
22 - 28 USD / Hourly
A rapidly growing home services company is seeking a Customer Service Representative to support scheduling, customer communications, and service coordination efforts. This role is ideal for someone who enjoys helping customers, managing multiple priorities, and creating positive customer experiences.The successful candidate will be an important part of the customer journey, helping coordinate service requests and ensuring customers receive timely and professional support.ResponsibilitiesCustomer Relations<ul><li>Answer inbound calls and respond to customer inquiries</li><li>Schedule service appointments and coordinate technician dispatches</li><li>Provide updates regarding appointments and service timelines</li><li>Resolve customer concerns and escalate issues when necessary</li><li>Maintain detailed customer notes and service records</li></ul>Administrative Functions<ul><li>Enter and update customer information accurately</li><li>Process service requests and work orders</li><li>Assist with reporting and operational support activities</li><li>Coordinate communication between customers and field teams</li></ul>
2026-06-24T00:00:00Z

Customer Service Representative

San Marcos, CA
onsite
Temporary / Contract
23 - 27 USD / Hourly
A growing medical device manufacturer is seeking a Customer Service Representative to support customers, distributors, and internal sales teams. This position plays a critical role in ensuring customer orders are processed accurately and inquiries are resolved efficiently. The ideal candidate enjoys problem-solving, communicating with customers, and being part of a fast-paced environment where attention to detail and responsiveness are highly valued.ResponsibilitiesCustomer Support<ul><li>Serve as the primary point of contact for customer inquiries via phone and email</li><li>Process customer orders, returns, and product requests</li><li>Provide order status updates and shipping information</li><li>Resolve customer concerns professionally and efficiently</li><li>Coordinate with operations and logistics teams regarding order fulfillment</li></ul>Administrative Support<ul><li>Maintain customer records within CRM and ERP systems</li><li>Generate reports and assist with documentation requests</li><li>Support sales and account management teams</li><li>Ensure data accuracy within customer databases</li></ul>
2026-06-24T00:00:00Z

Customer Service Representative

Irvine, CA
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a Customer Service Representative to join a busy onsite team in California. This contract opportunity with the potential to become permanent is ideal for someone who enjoys assisting customers, handling a steady volume of inbound calls, and delivering attentive support in a call center setting. The person in this role will help resolve questions, address service-related concerns, and contribute to a positive customer experience during standard hours of 7:00 a.m. to 4:00 p.m. Responsibilities: • Respond to incoming customer calls promptly and courteously while providing accurate information and support • Assist customers with questions related to products, orders, warranties, and general service concerns • Handle complaint situations effectively and work toward fair, timely resolutions • Document customer interactions clearly and maintain up-to-date records in company systems • Use Microsoft Office and internal service platforms to track activity and complete daily tasks • Escalate more complex customer issues when needed to ensure appropriate follow-up • Maintain a dependable onsite presence and support team service goals throughout the workday
2026-06-30T00:00:00Z

Customer Service Representative II

Carlsbad, CA
onsite
Temporary / Contract
25 - 30 USD / Hourly
Are you someone who thrives on solving problems, enjoys digging into technical issues, and takes pride in delivering an exceptional customer experience? We’re partnering with a growing organization looking for a Customer Service Representative II to serve as a trusted resource and brand ambassador for both internal teams and external customers. This is more than just a customer service role—this is your chance to become a go-to expert, helping customers navigate products and systems while ensuring every interaction reflects professionalism, efficiency, and care.What You’ll Be Doing<ul><li>Provide technical support and troubleshooting assistance to customers via phone, email, and internal channels</li><li>Respond to and resolve inquiries from both internal stakeholders and external clients in a timely, knowledgeable manner</li><li>Serve as a brand authority, ensuring consistent messaging and a high-quality customer experience</li><li>Document interactions, cases, and resolutions within the company’s CRM system</li><li>Partner cross-functionally with operations, sales, and technical teams to resolve complex issues</li><li>Utilize ERP and business management systems to track orders, updates, and customer data</li><li>Assist with general office and administrative support as needed</li></ul>
2026-06-16T00:00:00Z

Call Center Representative

Escondido, CA
onsite
Temporary / Contract
21 - 23 USD / Hourly
A growing healthcare services provider is seeking a Call Center Representative to support patients, providers, and internal departments through exceptional customer service and communication. This role is ideal for someone who enjoys helping others, solving problems, and working in a team-oriented environment. The organization is looking for a dependable and professional individual who can effectively manage a high volume of inbound and outbound calls while delivering a positive customer experience.ResponsibilitiesCustomer & Patient Support<ul><li>Handle a high volume of inbound and outbound calls</li><li>Schedule appointments and update customer information</li><li>Answer questions regarding services, account information, and general inquiries</li><li>Document interactions accurately within company systems</li><li>Escalate complex issues to appropriate departments when necessary</li></ul>Administrative Support<ul><li>Verify and update customer records</li><li>Assist with email correspondence and follow-up communication</li><li>Maintain call logs and documentation</li><li>Support department reporting and administrative projects</li></ul>Performance & Service Excellence<ul><li>Meet service level expectations and productivity goals</li><li>Deliver professional and courteous customer service at all times</li><li>Maintain confidentiality of customer and company information</li></ul>
2026-06-11T00:00:00Z