We are looking for a Tech Support Manager to lead day-to-day technical support operations for a manufacturing environment in Newark, New Jersey. This Long-term Contract position is ideal for a hands-on leader who can guide deskside support activities, resolve user issues efficiently, and maintain a reliable workplace technology experience. The role focuses on supporting Windows-based systems, hardware troubleshooting, and user account administration while promoting responsive service and operational continuity.<br><br>Responsibilities:<br>• Direct daily technical support activities for end users, ensuring timely resolution of hardware, software, and workstation issues.<br>• Oversee deskside assistance for employees by diagnosing technical problems, coordinating fixes, and maintaining a high standard of customer support.<br>• Manage user access and account administration tasks within Active Directory, including permissions, password support, and account maintenance.<br>• Support and troubleshoot computers, peripherals, and related equipment to minimize downtime across the site.<br>• Monitor and assist with Microsoft Windows 10 support needs, including configuration issues, performance concerns, and general system functionality.<br>• Provide hands-on guidance to support staff, helping prioritize incidents and improve response effectiveness.<br>• Document recurring issues, resolutions, and support procedures to strengthen service consistency and knowledge sharing.
We are looking for a Desktop Support Analyst to provide reliable technical support for end users in New York, New York. This Long-term Contract position is ideal for someone who enjoys resolving workstation issues, maintaining stable desktop environments, and delivering responsive service in a fast-paced setting. The role focuses on hands-on support across Windows-based devices, user account administration, and hardware troubleshooting while helping keep daily operations running smoothly.<br><br>Responsibilities:<br>• Deliver day-to-day desktop support for workstations, laptops, and related peripherals, ensuring users receive timely resolution to technical issues.<br>• Diagnose and fix problems involving Windows 10 systems, desktop hardware, software applications, and connectivity affecting end-user productivity.<br>• Set up, configure, and deploy desktop and laptop equipment, including imaging devices and preparing systems for new or existing employees.<br>• Manage user access and account-related tasks within Active Directory, including password resets, permissions support, and basic account maintenance.<br>• Perform hardware replacement, upgrades, and troubleshooting for PCs and workstation components to maintain dependable performance.<br>• Document incidents, service requests, troubleshooting steps, and completed solutions to support consistent service delivery and knowledge sharing.<br>• Coordinate with internal IT teams or external vendors when issues require escalation, follow-up, or specialized technical support.
We are looking for a DevOps Engineer to support the delivery, reliability, and security of mission-critical platforms in Princeton, New Jersey. This role focuses on building and sustaining containerized environments, improving deployment processes, and strengthening operational visibility across distributed systems. The ideal candidate brings strong infrastructure automation experience and can work effectively with engineering and support teams to maintain stable, scalable services.<br><br>Responsibilities:<br>• Design, implement, and maintain resilient container-based platforms using Kubernetes and OpenShift across cloud, data center, and edge environments.<br>• Manage application deployment, configuration, patching, and ongoing lifecycle support for distributed systems operating in both connected and restricted networks.<br>• Develop and optimize monitoring solutions with Prometheus and Grafana, including dashboards, alerts, and service health indicators that improve incident response.<br>• Install and validate software releases in development and test environments, support regression testing, and coordinate production rollouts with minimal service disruption.<br>• Build and scale containerized services with Docker and Kubernetes to support enterprise and edge-ready architectures.<br>• Configure and support identity and access integrations with enterprise authentication platforms such as Microsoft Entra ID and related infrastructure services.<br>• Investigate user-reported issues through ticketing workflows, document resolutions, and maintain operational runbooks and knowledge resources.<br>• Partner with analysts, engineers, and technical stakeholders to convert operational needs into deployable solutions and feed production issues back into product improvements.<br>• Apply DevSecOps practices including vulnerability remediation, image hardening, secrets handling, and support for secure compliance-oriented environments.<br>• Participate in after-hours support and on-call rotations to address outages, performance issues, and other high-priority production events.
Key Responsibilities<br>• Provide Tier 1 and Tier 2 support for end users across voice, data, applications, and desktop systems<br>• Troubleshoot and resolve hardware, software, and network-related issues both remotely and onsite<br>• Support and administer Windows Server environments and Active Directory<br>• Manage and maintain Microsoft 365 (O365) including Exchange, SharePoint, OneDrive, and MFA<br>• Configure, deploy, and support Windows 10/11 workstations and peripherals<br>• Support and troubleshoot LAN/WAN connectivity, VOIP systems, and network devices<br>• Monitor and manage system backups, disaster recovery processes, and infrastructure performance<br>• Lead and participate in IT projects, including site setups, upgrades, and deployments<br>• Evaluate hardware/software needs and recommend solutions aligned with business requirements<br>• Collaborate with vendors, procurement, and internal teams on technology solutions and services<br>• Maintain accurate documentation of systems, processes, and infrastructure<br>• Manage hardware/software inventory and ensure proper asset tracking<br>• Provide technical guidance to team members and act as an escalation point when needed<br>• Deliver regular updates on project status and system performance to leadership
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team on a contract basis in Staten Island, New York. In this role, you will provide comprehensive technical assistance to ensure smooth operations across multiple networks and campuses. You will be responsible for maintaining and troubleshooting systems, servers, and devices while collaborating with vendors to address hardware and software issues.<br><br>Responsibilities:<br>• Provide technical support to over 150 users across various networks and campuses.<br>• Administer and maintain Microsoft Windows Servers, Active Directory, Group Policy, and endpoint devices.<br>• Set up, configure, and manage multiple VMware servers, ensuring proper functionality and resolving issues.<br>• Install, configure, and manage network devices to support organizational services.<br>• Collaborate with external vendors to troubleshoot and resolve software and hardware challenges.<br>• Lead projects involving server upgrades and migrations, ensuring timely and effective execution.
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team on a long-term contract basis. In this role, you will provide essential technical support to ensure the smooth operation of IT systems and services. This position is based in Piscataway, New Jersey, and offers an excellent opportunity to contribute to a dynamic logistics environment.<br><br>Responsibilities:<br>• Respond promptly to user inquiries and provide technical assistance for hardware, software, and network issues.<br>• Manage and resolve service desk tickets efficiently, ensuring minimal disruption to business operations.<br>• Support and troubleshoot Microsoft Windows 10 systems to maintain optimal performance.<br>• Administer and manage user accounts and permissions within Active Directory.<br>• Perform basic troubleshooting for IT systems, identifying and resolving technical issues effectively.<br>• Document and track support activities to maintain accurate records and improve future processes.<br>• Collaborate with team members to implement IT solutions and upgrades as needed.<br>• Educate users on best practices for system usage and security.<br>• Ensure compliance with company policies and IT standards during all support activities.
We are looking for a Help Desk/Desktop Support Analyst to join a manufacturing organization in Tarrytown, New York on a contract basis with the potential for a permanent position. This position supports employees across office and remote settings by resolving day-to-day technical issues, preparing end-user devices, and maintaining a dependable support experience. The ideal candidate brings a service-oriented mindset, strong troubleshooting ability, and a disciplined approach to documentation, user support, and security-focused IT practices.<br><br>Responsibilities:<br>• Provide technical assistance for employees working both on-site and remotely, diagnosing and resolving hardware, software, and access-related issues.<br>• Prepare and deploy laptops through Microsoft 365 Autopilot, ensuring devices are configured properly for end users.<br>• Coordinate employee setup and separation activities by handling onboarding and offboarding tasks with accurate records and appropriate access controls.<br>• Contribute to IT security efforts by supporting user awareness initiatives and assisting with security-related tools, including KnowBe4.<br>• Route complex or unresolved incidents to higher-level support teams while adhering to service expectations and response timelines.<br>• Maintain detailed and accurate records of support requests, user communications, troubleshooting steps, and final resolutions within the ticketing platform.<br>• Follow up with users after issue resolution to confirm functionality, address remaining concerns, and promote a positive support experience.
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team on a contract basis in New York, New York. In this role, you will provide technical support to end-users, ensuring smooth operations across computer systems and applications. The ideal candidate will be adept at troubleshooting, resolving system issues, and maintaining a high level of customer satisfaction.<br><br>Responsibilities:<br>• Provide timely and efficient technical support to address user issues related to hardware, software, and network systems.<br>• Troubleshoot and resolve problems within Microsoft Windows environments, including Windows 10.<br>• Manage user accounts and permissions within Active Directory, ensuring secure access controls.<br>• Respond to and resolve service desk tickets, maintaining accurate documentation of resolutions.<br>• Assist with basic troubleshooting tasks, including diagnosing connectivity and performance issues.<br>• Deliver clear guidance and training to users on system functionalities and best practices.<br>• Collaborate with team members to escalate complex technical issues and implement solutions.<br>• Maintain up-to-date knowledge of system updates and security protocols to enhance support services.<br>• Ensure consistent and detail-oriented communication with users and stakeholders during issue resolution.<br>• Contribute to the development of support procedures and documentation to improve efficiency.
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in Somerville, New Jersey. This Contract to permanent position offers an excellent opportunity for individuals passionate about delivering reliable technical support and ensuring smooth operations for end-users. If you have a strong background in IT support and are eager to contribute to a dynamic environment, we encourage you to apply.<br><br>Responsibilities:<br>• Provide technical assistance to users for Microsoft 365 applications, including Teams and Outlook.<br>• Resolve printer-related issues, such as troubleshooting and setting up printers for users.<br>• Manage and respond to service desk tickets promptly, ensuring timely resolution of technical problems.<br>• Support Active Directory administration tasks, including user account management.<br>• Diagnose and troubleshoot issues related to Windows 10 operating systems and associated hardware.<br>• Collaborate with team members to address complex technical challenges and escalate issues when necessary.<br>• Deliver clear and effective communication to users during support interactions.<br>• Maintain accurate documentation of resolved issues and ongoing technical processes.<br>• Ensure adherence to company protocols and best practices in IT support.<br>• Participate in continuous improvement initiatives to enhance overall service quality.
We are looking for an experienced IT Security Specialist to enhance and optimize our organization's security posture. This contract position focuses on strengthening our Microsoft 365 and Defender security settings to ensure robust protection of our digital assets. The ideal candidate will bring expertise in cybersecurity and governance to address key vulnerabilities efficiently.<br><br>Responsibilities:<br>• Conduct a comprehensive security assessment of Microsoft 365 and Defender environments.<br>• Identify and implement necessary security enhancements, including configuration changes and activation of advanced features.<br>• Collaborate with internal staff to ensure seamless integration of security measures.<br>• Provide expert guidance on data privacy and database security best practices.<br>• Develop and document security protocols and procedures for long-term protection.<br>• Monitor system settings and recommend adjustments to maintain compliance with cybersecurity standards.<br>• Educate team members on cyber governance principles and practices.<br>• Ensure the protection of sensitive computer files and organizational data from potential threats.<br>• Offer post-implementation support to address any issues or provide further optimization.
<p>We are seeking an Integration Engineer to provide technical leadership across the end-to-end development and delivery of new insurance products and capabilities, enabling new business opportunities and operational efficiencies. This role will lead the design, development, and integration of underwriting frameworks and platforms across multiple lines of business using Agile and DevOps methodologies.</p><p>This position requires hands-on development experience, deep integration expertise, and the ability to technically lead globally distributed teams to deliver scalable, secure, and high-quality cloud-native platforms and services aligned with business priorities.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>· Provide hands-on technical leadership for application design, development, and integration of secure and scalable solutions.</p><p>· Lead end-to-end development, implementation, and integration of new insurance products and packages using underwriting frameworks.</p><p>· Design and implement platforms enabling continuous delivery of features and capabilities aligned with business priorities.</p><p>· Partner closely with Product Managers/Owners, Business Analysts, Developers, and enterprise teams to define optimal technical solutions.</p><p>· Lead high-level design efforts, perform code reviews, and guide implementation by development teams.</p><p>· Develop select modules while reviewing and mentoring other engineers’ code.</p><p>· Mentor and coach junior engineers across multiple Scrum teams.</p><p>· Leverage an Agile-based operating model across distributed teams.</p><p>· Prepare technical documentation and deliver sprint and system demonstrations.</p><p>· Manage production workloads and act as an SME for Level 3 production support issues.</p><p>· Perform complex troubleshooting, root cause analysis, and resolution of critical production defects.</p><p>· Communicate status, risks, and dependencies in accordance with agreed communication plans.</p>
<p>We are seeking a detail oriented and proactive Sales Support Specialist to support our Sales team. This role is responsible for managing customer accounts, ensuring accuracy in forecasting and order processing, and maintaining strong communication across internal and external stakeholders. The ideal candidate thrives in a fast-paced environment, is highly organized, and demonstrates strong analytical and interpersonal skills.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Support and manage customer accounts by reviewing forecasts, purchase orders, and sales agreements to ensure accuracy and alignment</li><li>Maintain and monitor supply chain requirements, recommending solutions to meet minimum stock levels, special shipment needs, and sales agreement renewals</li><li>Assist in the preparation, review, and implementation of sales agreements, ensuring smooth approval processes</li><li>Collaborate with Sales on quoting major orders and provide insights on large accounts and product families</li><li>Maintain accurate and timely communication with customers, internal teams, and stakeholders to minimize discrepancies and ensure data integrity</li><li>Learn and develop knowledge of company products and applications</li><li>Participate in special projects and initiatives as needed</li></ul><p><br></p>
We are looking for an experienced Network Engineer to support and enhance enterprise network infrastructure in Flemington, New Jersey. This Long-term Contract position is ideal for a detail-oriented individual who is confident working with routing, firewall administration, and core networking technologies in a dynamic environment. The role will focus on maintaining secure, reliable connectivity while contributing to network performance, stability, and ongoing technical improvements.<br><br>Responsibilities:<br>• Manage and support enterprise network environments built on Cisco routing and switching technologies.<br>• Configure, maintain, and troubleshoot Palo Alto and Cisco ASA firewall platforms to uphold network security and access control.<br>• Monitor network performance and resolve connectivity issues to minimize downtime and maintain operational reliability.<br>• Administer and optimize Border Gateway Protocol (BGP) configurations to ensure efficient external routing.<br>• Perform network analysis, incident response, and root-cause investigation for infrastructure-related problems.<br>• Implement configuration updates and infrastructure changes in accordance with operational and security standards.<br>• Collaborate with internal technical teams to plan, test, and deploy network enhancements and upgrades.
We are looking for a Network Engineer to provide hands-on infrastructure support for a pharmaceutical manufacturing campus in New Jersey. This long-term contract position is best suited for someone who enjoys solving technical issues directly in a fast-moving, onsite environment and can work across networking, systems, and plant technology with confidence. The role supports critical operations across multiple buildings and requires a practical, service-oriented individual who can keep connectivity and infrastructure running reliably in a 24/7 setting.<br><br>Responsibilities:<br>• Deliver daily technical support for infrastructure across a multi-building manufacturing site, ensuring reliable operation of network and related systems.<br>• Diagnose and resolve network performance, connectivity, and administration issues with an emphasis on maintaining stable campus-wide service.<br>• Administer and support Cisco platforms, including Catalyst and Meraki, as well as Alcatel network equipment used throughout the environment.<br>• Investigate wireless access problems, port-level issues, and physical connectivity concerns by performing hands-on cabling, patching, and trace work.<br>• Partner with external vendors and service providers to address telecom and infrastructure-related incidents, maintenance, and escalations.<br>• Provide Windows-based systems support involving Active Directory, virtualization platforms, and enterprise server hardware in operational environments.<br>• Assist manufacturing and laboratory users by troubleshooting infrastructure and endpoint technology issues that affect day-to-day production support.<br>• Participate in after-hours and weekend on-call coverage for a continuously operating facility, responding to urgent technical needs as required.<br>• Take ownership of issues through resolution while recognizing when coordination or escalation is necessary to restore service efficiently.
We are looking for an experienced Network Engineer to join our team in New York, New York. This long-term contract position offers an excellent opportunity to work in the asset management industry, focusing on high-level network design, implementation, and maintenance. The ideal candidate will have over seven years of experience in network engineering and a strong background in Cisco technologies and firewalls.<br><br>Responsibilities:<br>• Design, implement, and maintain network solutions using Cisco routers and switches.<br>• Configure and manage Palo Alto firewalls to ensure network security.<br>• Oversee the deployment and administration of Cisco ASA devices.<br>• Implement and troubleshoot Border Gateway Protocol (BGP) to optimize network performance.<br>• Monitor network performance and address issues to minimize downtime.<br>• Collaborate with cross-functional teams to support network upgrades and improvements.<br>• Provide technical expertise in diagnosing and resolving complex network problems.<br>• Document network configurations, processes, and updates for future reference.<br>• Ensure compliance with organizational and industry security standards.<br>• Conduct regular assessments to identify and mitigate potential vulnerabilities.
<p>We are looking for a skilled Sr. IT Security Engineer to join our team in Bensalem, Pennsylvania. In this role, you will lead efforts to design, implement, and manage security solutions that safeguard the organization’s infrastructure and data. Your expertise will be instrumental in developing advanced threat detection systems, conducting vulnerability assessments, and driving compliance with industry standards.</p><p><br></p><p>Responsibilities:</p><p>• Design and deploy centralized security monitoring systems and advanced threat detection solutions to enhance incident response capabilities.</p><p>• Oversee intrusion detection and prevention systems, analyzing and responding to suspicious activities to mitigate risks.</p><p>• Implement and maintain network-based security solutions while establishing data privacy policies.</p><p>• Perform regular vulnerability assessments using tools like Nessus, identifying and remediating security gaps.</p><p>• Develop strategies for zero-day threat protection and manage endpoint protection technologies to prevent malware.</p><p>• Configure and manage identity and access management systems, such as Okta, to ensure secure user authentication.</p><p>• Architect secure network solutions, including firewalls, web content filtering, and data loss prevention systems.</p><p>• Maintain detailed security architecture documentation and provide periodic reports on security posture.</p><p>• Collaborate with IT and compliance teams to promote security best practices and ensure regulatory compliance.</p><p>• Monitor and manage security devices to protect systems from internal and external threats.</p>
<p><br></p><p> </p><p><strong><u>Key Responsibilities</u></strong></p><p><strong>Training & Enablement</strong></p><ul><li>Facilitate role-specific training and SOP guidance during new brand onboardings, including group training sessions and one-on-one coaching for dispatchers, technicians, and office staff.</li><li>Develop, maintain, and continuously improve SOPs and training materials aligned with standardized platform workflows and enterprise technology standards.</li><li>Coordinate brand readiness activities prior to go-live, including data validation, user preparation, and completion of vendor and platform prerequisites.</li><li>Monitor post-go-live adoption by shadowing users, identifying knowledge gaps, and delivering targeted follow-up training.</li><li>Lead recurring, role-based support sessions to surface adoption challenges and resolve operational issues.</li></ul><p> </p><p><strong>Platform Operations & Support</strong></p><ul><li>Manage platform configuration, including user permissions, business units, form creation, and pricebook administration.</li><li>Build and maintain operational reports and dashboards that enable leadership and brand managers to monitor key performance indicators such as conversion rates, membership metrics, and technician performance.</li><li>Continuously evaluate and optimize workflows to improve usability for brand teams while maintaining organization-wide standards.</li><li>Support the rollout of new tools and platforms across brands and corporate teams in partnership with the CTO.</li><li>Own the internal help desk ticketing process, resolving Tier 1 and Tier 2 platform support requests and escalating issues to internal stakeholders or external vendors when required.</li></ul><p> </p><p><strong>Knowledge, Skills, and Abilities</strong></p><ul><li>Advanced proficiency with field service management or business operations platforms, including configuration, troubleshooting, and end-user training across functional workflows (ServiceTitan experience strongly preferred).</li><li>Proven ability to train and coach users with varying levels of technical skill in a clear, patient, and professional manner.</li><li>Strong written communication skills with the ability to produce clear SOPs, internal communications, and technical documentation.</li><li>Demonstrated project coordination skills with the ability to manage multiple implementations or brand engagements simultaneously.</li><li>Comfort operating within a growing and evolving technology ecosystem and quickly learning new platforms.</li><li>Strong analytical skills with the ability to build reports and present findings in a clear, actionable format for operational leaders.</li></ul>
We are looking for a Cloud Engineering Specialist to support a university technology environment in New Jersey. This long-term contract position will focus on strengthening secure, reliable, and scalable cloud services while supporting core identity and collaboration platforms used across the institution. The role is well suited for a hands-on cloud specialist who can balance administration, automation, and troubleshooting in a complex enterprise setting.<br><br>Responsibilities:<br>• Manage and support the Microsoft 365 environment to maintain dependable collaboration, messaging, and productivity services.<br>• Administer cloud and identity platforms such as Microsoft Azure, Active Directory, Exchange Online, SharePoint, and Okta to ensure stable access and secure operations.<br>• Develop and maintain automation scripts and configuration workflows using PowerShell and tools such as Ansible to improve efficiency and consistency.<br>• Monitor platform performance, availability, and security, then address incidents and service issues in a timely manner.<br>• Partner with technical teams and business stakeholders to implement cloud solutions that align with institutional needs and security expectations.<br>• Investigate authentication, access, and integration issues across enterprise applications and resolve them with sound technical judgment.<br>• Produce reports, system documentation, and operational records to support audits, service management, and ongoing platform improvement.<br>• Contribute to cloud transformation and modernization efforts by recommending practical enhancements for resilience, scalability, and governance.
<p>Position Overview</p><p>We are seeking a Senior Network Engineer to support a mission‑critical government environment in Kings Point, NY. This onsite role requires hands‑on expertise designing, implementing, maintaining, and troubleshooting enterprise‑level network infrastructure in a structured and regulated setting.</p><p>The ideal candidate is technically strong, detail‑oriented, and comfortable working in a secure customer‑facing environment. This role requires the ability to obtain a public trust clearance.</p><p><br></p><p>Key Responsibilities</p><ul><li>Design, implement, configure, and maintain LAN, WAN, DMZ, and wireless networks</li><li>Provide Level 2 and Level 3 network and systems support</li><li>Configure, test, and maintain Cisco switches and routers</li><li>Design, plan, and optimize enterprise wireless networks</li><li>Support Aruba wireless and Network Access Control (NAC) architecture</li><li>Configure and manage firewalls, VPNs, and network access security tools</li><li>Support Nutanix Prism and Acropolis Hypervisor</li><li>Administer Active Directory and Group Policy in Windows Server and Windows 11 environments</li><li>Develop and implement PowerShell scripts for automation</li><li>Create and maintain detailed technical documentation</li><li>Ensure compliance with NIST and FISMA standards</li><li>Collaborate cross‑functionally to improve stability, performance, and security</li></ul>