We are looking for a dedicated Application Support Engineer to join our team in Piscataway, New Jersey. In this long-term contract role, you will leverage your technical expertise to support and maintain the organization's learning management system and provide assistance to internal and external partners. This position requires a strong blend of problem-solving skills, administrative capabilities, and technical knowledge to ensure the optimal functionality of our platform.<br><br>Responsibilities:<br>• Provide technical support as the administrator of the organization's learning management system, diagnosing and resolving platform-related issues.<br>• Collaborate with internal and external teams to implement technical fixes and enhancements for the platform.<br>• Research emerging technologies and recommend improvements to enhance user support and operational efficiency.<br>• Create and update user guides and documentation to assist stakeholders in navigating the platform.<br>• Manage course uploads and produce both standard and customized reports to support organizational needs.<br>• Assist with onboarding and technical implementations for new partners using the learning management system.<br>• Participate in testing and reviewing requirements for platform enhancements, including writing user acceptance testing scripts.<br>• Coordinate virtual events and webinars, handling registration setup, production support, and post-event reporting.<br>• Conduct keyword research and content audits to optimize the platform's website and improve data integrity.<br>• Generate analytics and usage reports for eLearning products, identifying trends and actionable insights to support decision-making.
We are looking for a skilled Desktop Support Technician to join our team in Uniondale, New York. In this role, you will collaborate with the Desktop Services team to ensure the seamless setup, deployment, and maintenance of laptops, as well as provide technical assistance to resolve user issues. The ideal candidate will have hands-on experience in troubleshooting hardware, software, and connectivity problems while maintaining documentation for processes and procedures.<br><br>Responsibilities:<br>• Prepare and image new and existing laptops using standard imaging tools.<br>• Develop clear and comprehensive documentation for both new and established procedures.<br>• Configure workstations and cubicles for new employees and contractors.<br>• Address helpdesk tickets related to hardware, software, operating systems, and user accounts.<br>• Provide support for end-user software, connectivity issues, and general IT services.<br>• Maintain the security and integrity of enterprise data on client computers and during data transfers.<br>• Oversee and manage printers, scanners, and other peripheral devices.<br>• Administer user accounts, permissions, and storage allocations in line with privacy and security standards.<br>• Diagnose and resolve workstation hardware and software issues, escalating complex incidents as needed.<br>• Implement and recommend updates, patches, and reconfigurations for software and hardware systems.
<p><strong>Network Engineer</strong></p><p><strong>Location:</strong> Kings Point, NY (Hybrid)</p><p><strong>Employment Type:</strong> Full-Time</p><p><strong>Experience Level:</strong> Mid–Senior (5–7 years)</p><p><strong>Position Overview</strong></p><p>We are seeking a skilled <strong>Network Engineer</strong> to support operations at a federal academic institution located in <strong>Kings Point, New York</strong>. This role offers a challenging and rewarding environment where the selected candidate will play a key role in the design, implementation, maintenance, and optimization of enterprise network infrastructure.</p><p>The Network Engineer will be responsible for supporting secure and reliable network services, troubleshooting complex issues, and maintaining detailed technical documentation while operating within a government-regulated environment.</p><p><strong>Key Responsibilities</strong></p><ul><li>Design, implement, configure, and maintain LAN, WAN, DMZ, and wireless network infrastructures</li><li>Configure, test, and support network devices and related services</li><li>Identify, diagnose, troubleshoot, and resolve network performance and connectivity issues</li><li>Design, plan, deploy, and optimize wireless network solutions</li><li>Configure and manage firewalls, VPNs, and network access security tools</li><li>Support and administer Cisco switches and routers</li><li>Manage Aruba wireless and network access control architectures</li><li>Support Nutanix Prism and Acropolis hypervisor environments</li><li>Administer Microsoft Active Directory and Group Policy in a Windows Server and Windows 11 environment</li><li>Provide Level 2 and Level 3 support for server and network-related issues</li><li>Develop and maintain comprehensive technical documentation for network systems, applications, and appliances</li><li>Utilize PowerShell scripting to automate and improve system and network operations</li><li>Ensure compliance with government standards and frameworks, including NIST and FISMA</li><li>Collaborate across teams to improve system reliability, efficiency, and overall service quality</li></ul>
<p>We are looking for a Infrastructure Support Engineer to provide comprehensive technical support within a dynamic banking environment in Stamford, Connecticut. This role is crucial in ensuring a stable and secure computing infrastructure for bank staff, including end-user devices and collaboration platforms. The ideal candidate will execute operational tasks, resolve technical issues, and contribute to maintaining compliance with regulatory standards.</p><p><br></p><p>Responsibilities:</p><p>• Deliver Tier 1 and Tier 2 technical support for Windows-based desktops, laptops, peripherals, and mobile devices in office, branch, and remote settings.</p><p>• Diagnose and resolve technical issues related to hardware, software, and connectivity promptly and professionally.</p><p>• Administer Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint, while supporting productivity tools.</p><p>• Assist users with printing, scanning, secure remote access, and connectivity to internal systems.</p><p>• Manage user onboarding, offboarding, and access changes in compliance with role-based access protocols and least-privilege principles.</p><p>• Handle password resets, account unlocks, and multi-factor authentication troubleshooting.</p><p>• Configure, deploy, and maintain Windows devices, ensuring compliance with organizational standards.</p><p>• Provide support for collaboration tools such as Microsoft Teams and OneDrive, addressing access, synchronization, and configuration issues.</p><p>• Document resolutions and recurring issues in the ticketing system, contributing to the knowledge base and internal documentation.</p><p>• Ensure adherence to security policies, promptly escalating any suspected incidents or violations.</p>
<p>Our company is seeking a highly skilled and motivated Systems Engineer to join our technology team in New York City. This is an exciting opportunity for a proactive IT professional to play a critical role in maintaining and optimizing our IT infrastructure.</p><p><strong>Job Summary:</strong></p><p>As a Systems Engineer, you will be responsible for supporting, maintaining, and enhancing our IT systems to ensure seamless operation and exceptional reliability. Your knowledge and experience will help drive our technical initiatives and support our end-users efficiently.</p><p><strong>Responsibilities:</strong></p><ul><li>Manage and maintain IT infrastructure including servers, storage systems, network devices, and all related components.</li><li>Monitor system performance, promptly troubleshoot issues, and ensure high system availability and reliability.</li><li>Configure and administer Azure cloud services (virtual machines, storage, networking, security).</li><li>Oversee Windows Server environments (2016/2019/2022): installation, configuration, and ongoing maintenance.</li><li>Manage Active Directory, including user accounts, group policies, security permissions, and domain services.</li><li>Perform virtualization tasks using VMware: provisioning servers, managing virtual machines, and resolving escalated issues.</li><li>Administer Barracuda Backups Appliance and support data backup and recovery processes.</li><li>Maintain SAN Nimble storage systems to ensure performance and continuity.</li><li>Collaborate with teams to implement and manage secure file transfer solutions (MFT, SFTP).</li><li>Conduct system upgrades, patching schedules, and security updates based on best practices.</li><li>Provide timely technical support to end-users, resolving issues related to hardware, software, and network connectivity.</li><li>Create and maintain robust documentation for system configurations, operational procedures, and troubleshooting processes.</li></ul><p><br></p>
<p>We are looking for a skilled Desktop Support Technician to join our team in Mount Bethel, Pennsylvania. In this long-term contract role, you will provide essential support for end-user computing needs, ensuring smooth technical operations. This position is ideal for someone who is detail oriented and excels in troubleshooting, system support, and ticket management.</p><p><br></p><p>Responsibilities:</p><p>• Deploy, configure, and repair Windows desktops, laptops, and associated peripherals.</p><p>• Offer support for software issues, ensuring functionality and resolving technical challenges.</p><p>• Manage service desk tickets, addressing approximately 5-7 daily and working through backlog tasks.</p><p>• Utilize Jira as a ticketing system for tracking and documenting all completed work.</p><p>• Deliver consistent technical support to end users, addressing their computing needs effectively.</p><p><br></p>
<p><strong>Overview</strong></p><p> The Technical Engineering Training Specialist is responsible for developing and delivering training programs for both internal and external customers across a full product ecosystem (including instruments, reagents, and digital tools). The role ensures users gain a high level of understanding regarding functionality, maintenance, troubleshooting, and operation.</p><p><br></p><p><strong>Essential Duties & Responsibilities</strong></p><ul><li>Provide training to new hire field service and technical support engineers on all system types, covering installation through decommission. Training may be conducted in-person, remotely, or through virtual/live-streamed sessions.</li><li>Provide training to customer biomedical/biomechanical technicians as requested, focusing on preventive maintenance and basic service operations. Training may be in-person, remote, or virtual/live-streamed.</li><li>Deliver lectures and hands-on demonstrations covering safety, installation, programming, maintenance, troubleshooting, and operation. Follow defined course outlines, distribute materials, administer tests, and demonstrate relevant procedures.</li><li>Administer written and practical examinations and document performance outcomes for internal reporting.</li><li>Maintain training equipment in optimal working condition, ensuring instruments, components, and instructional materials are current and functional.</li><li>Observe trainees during instruction, provide support, and answer questions.</li><li>Review and update training content as needed to ensure continuous improvement, retiring outdated documentation and developing new materials when appropriate.</li><li>Participate in meetings, seminars, and industry training to maintain professional knowledge and integrate new information into instruction.</li><li>Ensure that all classes have access to functioning equipment, necessary consumables, and printed materials prior to instruction.</li></ul><p><br></p><p><br></p>
<p>our team is seeking an experienced Network Engineer to join our growing IT group. In this role, you will support and enhance critical network infrastructure across multiple sites, with a primary focus on Cisco technologies and enterprise network operations. This hands-on position is ideal for technically driven professionals who value service excellence, quality documentation, and continuous learning. Key Responsibilities: Install, configure, and support network equipment and devices (routers, switches, firewalls) throughout their life cycle. Conduct site visits to branch and office locations for installations and troubleshooting as needed. Review, audit, and remediate network devices and configurations to ensure compliance with internal and industry security standards. Provide backup support and participate in vendor escalations for Cisco unified communications systems (training provided as needed). Maintain and update network systems, including regular software and firmware upgrades. Create and update technical documentation, diagrams, and departmental procedure run-books. Respond to and resolve support requests from internal teams. Analyze, diagnose, and document root causes of network problems; propose and implement corrective actions. Interface with third-party vendors for escalations and resolution of complex issues. Meet deadlines on daily tasks as well as short- and long-term technology projects. Mentor and share technical knowledge with other IT team members. Participate in after-hours on-call rotation for critical incidents and scheduled changes.</p>
<p>We are seeking a highly skilled Data Engineer to design, build, and manage our data infrastructure. The ideal candidate is an expert in writing complex SQL queries, designing efficient database schemas, and developing ETL/ELT pipelines. This role ensures data accuracy, accessibility, and performance optimization to support business intelligence, analytics, and reporting initiatives.</p><p><br></p><p><strong><em><u>Key Responsibilities</u></em></strong></p><p><br></p><p><strong>Database Design & Management</strong></p><ul><li>Design, develop, and maintain relational databases, including SQL Server, PostgreSQL, and Oracle, as well as cloud-based data warehouses.</li></ul><p><strong>Strategic SQL & Data Engineering</strong></p><ul><li>Develop advanced, optimized SQL queries, stored procedures, and functions to process and analyze large, complex datasets and deliver actionable business insights.</li></ul><p><strong>Data Pipeline Automation & Orchestration</strong></p><ul><li>Build, automate, and orchestrate ETL/ELT workflows using SQL, Python, and cloud-native tools to integrate and transform data from diverse, distributed sources.</li></ul><p><strong>Performance Optimization</strong></p><ul><li>Tune SQL queries and optimize database schemas through indexing, partitioning, and normalization to improve data retrieval and processing performance.</li></ul><p><strong>Data Integrity & Security</strong></p><ul><li>Ensure data quality, consistency, and integrity across systems.</li><li>Implement data masking, encryption, and role-based access control (RBAC).</li></ul><p><strong>Documentation</strong></p><ul><li>Maintain comprehensive technical documentation, including database schemas, data dictionaries, and ETL workflows.</li></ul>
<p>We are seeking a reliable, business-aligned Full Stack Delivery Engineer to take ownership of critical systems and ensure consistent, predictable delivery across our technology stack.</p><p><br></p><p>This role is ideal for a developer who values shipping working software, collaborating across disciplines, and operating within real-world constraints. You will work on production systems that directly impact operations, revenue, and customer experience.</p><p><br></p><p>We are not looking for a “10x developer”. We are looking for someone who finishes what they start, documents what they build, and treats deadlines seriously.</p><p><br></p><p><strong>What Success Looks Like in This Role</strong></p><ul><li>Features ship when expected</li><li>Progress is visible weekly</li><li>Estimates are conservative and reliable</li><li>Systems are understandable by others</li><li>No single person becomes a bottleneck</li></ul><p><strong>Key Responsibilities</strong></p><p><strong>Delivery & Execution</strong></p><ul><li>Deliver production-ready features tied to clear milestones and acceptance criteria</li><li>Break work into small, testable, demoable increments</li><li>Communicate risks early and adjust plans based on reality—not optimism</li></ul><p><strong>Front-End Development</strong></p><ul><li>Build and maintain responsive front-end applications using modern frameworks such as React or Next.js</li><li>Integrate front-end components cleanly with backend APIs</li><li>Prioritize usability and operational clarity over visual perfection</li></ul><p><strong>Back-End & Systems Integration</strong></p><ul><li>Build and maintain backend services and APIs (Node.js / TypeScript; Rust familiarity is a plus)</li><li>Integrate with third-party services including Stripe, shipping providers, and messaging systems</li><li>Work with inventory, asset tracking, and operational data systems</li></ul><p><strong>Data & Infrastructure</strong></p><ul><li>Design and work with relational databases (PostgreSQL / MySQL preferred)</li><li>Write safe, understandable data migrations</li><li>Support logging, monitoring, and observability for production systems</li></ul><p><strong>Collaboration & Accountability</strong></p><ul><li>Work closely with operations, product, and leadership—not just engineers</li><li>Document APIs, assumptions, and system behavior</li><li>Participate in code reviews with an emphasis on clarity and maintainability</li><li>Accept review and feedback without defensiveness</li></ul><p><br></p>
The IT Apple Support and End User Support detail oriented is responsible for deploying, configuring, maintaining, and supporting Apple macOS devices across the organization. This role ensures seamless onboarding, optimal performance, and secure Apple hardware and software operation. The specialist will be the subject matter expert (SME) for macOS environments and collaborate with cross-functional teams to support end-user productivity and IT compliance. Additionally, the specialist provides training to end users and IT staff on macOS systems and tools. <br> Primary duties/responsibilities: Manage MacBook devices using tools like Apple Business Manager. Regularly review and enhance the build and configuration processes while providing best practices for updates and patch management. Offer live support through phone, chat, or email. Build strong relationships with customers by sharing a passion for Apple products. Collaborate with team members and participate in training sessions to improve technical skills. Assist in creating online support experiences for Apple, including editing content and designing user interfaces. Maintain and update deployment workflows to align with OS upgrades and security policies. Automate provisioning processes for new hires and device refresh cycles. Provide Level 2 and Level 3 support for macOS-related incidents, such as OS issues, application crashes, network connectivity, and hardware diagnostics. Troubleshoot Apple peripherals (e.g., Magic Mouse, keyboards, AirPods) and software (e.g., Safari, Mail, iWork, Microsoft 365). Support remote users via MDM tools and remote desktop platforms. Ensure that macOS devices meet enterprise security standards. Apply OS patches and security updates in coordination with IT security teams. Monitor compliance using endpoint management dashboards and audit logs. Track Apple hardware inventory, manage asset tags, and coordinate device returns and replacements. Maintain accurate records in ServiceNow or equivalent ITSM platforms. In addition to supporting the Apple environment, assist end users with company laptops. Perform incident ticket processes, responding to assigned tickets (routine and urgent) within the timeframe specified by the service level agreement and working through issues to resolution. Maintain appropriate documentation within the incident system as determined
<p>Responsibilities:</p><p>• Coordinate and manage identity and access management projects, ensuring deadlines are met and deliverables are completed successfully.</p><p>• Collaborate with global teams to design, build, and deploy services across the Americas zone.</p><p>• Oversee the overhaul of delegation models for Active Directory, including permissions and access enhancements.</p><p>• Configure access controls and ensure security improvements within directory services.</p><p>• Utilize technical knowledge of Active Directory and Azure Entra ID to support project execution and troubleshooting.</p><p>• Facilitate meetings with various IT stakeholders, driving discussions and documenting outcomes.</p><p>• Prepare technical documentation and reports using Microsoft Word, Excel, and PowerPoint.</p><p>• Leverage ServiceNow for ticketing and tracking project-related tasks.</p><p>• Conduct research on new technologies to support ongoing and future initiatives.</p><p>• Act as a liaison between technical teams and business units to ensure clear communication and alignment.</p>
Must have skills: <br>• 3–6 years of professional software engineering experience, with a strong portfolio of full stack development work. <br>• Proficiency in Python, including experience with web frameworks such as Flask or Dash. <br>• Experience integrating frontend applications with RESTful APIs and backend services. <br>• Relational and non-relational databases: SQL, MongoDB, and/or Snowflake using Python. <br>• Designing data models for effective data storage and retrieval (preferably SQL, MongoDB, Snowflake). <br>• Debugging, issue resolution, and troubleshooting. <br>• Developing systems integrated with cloud services, such as for storage or secrets management (preferably AWS). <br>• Designing and troubleshooting ETL pipelines. <br>• Developing REST APIs using Python frameworks (preferably Flask). <br>• Publishing Python packages, maintaining them, and building Python CLI tools. <br>• Deploying REST APIs in containerized environments (Kubernetes), working with other developers in the team to integrate those APIs with web applications. <br> <br>Nice to have skills: <br>• Exposure to financial systems, SEC API, and/or corporate credit modeling is strongly preferred. <br>• Familiarity with UX design tools (Figma) and solid understanding of the design-engineering hand-off process <br>• Familiarity with deployment pipelines, CICD tools (preferably GitLab). <br>• Configuring observability and alerting services (preferably Datadog and Opsgenie). <br>• Containerized development and deployment (i.e. Docker, Kubernetes) <br>• Writing infrastructure as code (preferably Terraform). <br>• Integrating managed authentication services (preferably Auth0). <br>• Familiarity with LLM Document Parsing and Data Framework services (preferably LlamaParse and LlamaIndex) <br>• Familiarity with LLM Observability tooling (preferably Weave) <br>• Experience with the OpenAI SDK <br>• Experience with Vector Databases (preferably MongoDB)
We are looking for a highly skilled Full Stack Engineer to join our team in New York, New York. As a key contributor, you will design, develop, and maintain robust software solutions using modern technologies to support our financial services projects. This is a long-term contract position, offering an excellent opportunity to work on innovative systems and collaborate with a talented team.<br><br>Responsibilities:<br>• Develop and maintain full stack applications using Python, Flask, and Dash, ensuring seamless integration between frontend and backend systems.<br>• Design efficient data models and implement relational and non-relational databases, including MongoDB and Snowflake, for optimized data management.<br>• Build and deploy APIs in containerized environments such as Kubernetes, collaborating with team members to integrate APIs with web applications.<br>• Troubleshoot and debug software issues, providing timely resolutions to ensure system reliability.<br>• Create scalable systems integrated with cloud services for storage and secrets management.<br>• Publish and maintain Python packages, developing tools to enhance project workflows.<br>• Design and implement data pipelines, ensuring effective processing and analysis.<br>• Collaborate with cross-functional teams to ensure successful deployment pipelines and observability configurations.<br>• Stay updated on emerging technologies, applying best practices to improve development processes.
<p><strong>Job Overview Summary:</strong></p><p><br></p><p>Experienced IT Support Specialist (Tier 2/3) with a strong background supporting fast-paced manufacturing environments. Skilled in diagnosing complex technical issues, managing enterprise systems, and ensuring reliable network and application performance across production and corporate settings. Proficient in Windows Server/AD, M365 administration, ERP and MES support, and manufacturing hardware/software troubleshooting including production floor systems, barcode scanners, printers, PLC-connected devices, and industrial workstations.</p><p><br></p><p><strong>Job Responsibilities:</strong></p><p><br></p><ul><li>Provide advanced technical support for escalated end-user issues, including hardware, software, and peripheral troubleshooting.</li><li>Set up and configure desktops, laptops, mobile devices, monitors, printers, and other office technology.</li><li>Manage onboarding, offboarding, and equipment lifecycle tracking and reporting.</li><li>Diagnose and resolve intermediate network, server (e.g., Active Directory, DHCP, DNS), and Wi-Fi problems; coordinate with internal senior technical resources and external Managed Service Providers (MSPs) for complex issues.</li><li>Actively troubleshoot, resolve, and participate in projects related to intermediate Wi-Fi, server, and network issues, working in close collaboration with the senior internal team or external Managed Service Providers (MSPs).</li><li>Perform onsite installations and upgrades of operating systems, applications, and security patches.</li><li>Manage user accounts in Active Directory, Microsoft 365, and other systems; handle access requests, MFA support, and onboarding/offboarding tasks.</li><li>Respond to and resolve support tickets in the ITSM platform; ensure accurate documentation and timely follow-up.</li><li>Maintain and track IT assets; update inventory records and manage warranty returns or repairs.</li><li>Support audiovisual systems and video conferencing tools in meeting spaces.</li><li>Conduct preventive maintenance on local IT infrastructure to avoid service disruptions.</li><li>Act as a liaison between end users and senior internal IT teams/MSPs, ensuring clear communication and prompt issue resolution for escalated and intermediate technical issues.</li><li>Participate in and contribute to IT projects including deployments, office moves, system migrations, and infrastructure upgrades (network, server, Wi-Fi).</li><li>Remote Support: Provide advanced technical support via phone, email, chat, or remote session.</li><li>Manage, maintain, and troubleshoot the organization's Voice over IP (VoIP) phone system, including user provisioning, call flow configurations, and endpoint support.</li><li>Contribute to team growth by assisting in training and mentoring staff to improve performance, increase customer satisfaction, and drive efficiencies.</li><li>Proactively identify, document, and implement improvements to IT processes, documentation (e.g., knowledge base), and infrastructure to enhance efficiency, reliability, and security</li></ul>
We are looking for an experienced IT Helpdesk specialist to join our team in New York, New York. This role requires working on-site five days a week, providing comprehensive technical support to approximately 350 users both locally and remotely. The ideal candidate will bring a strong background in Microsoft technologies and a proactive approach to troubleshooting and problem-solving.<br><br>Responsibilities:<br>• Deliver timely and effective technical support to local and remote users, addressing hardware, software, and network issues.<br>• Manage and maintain Microsoft Active Directory and Entra Identity systems to ensure seamless user access and security.<br>• Configure, deploy, and support Windows 365 Cloud PCs and Microsoft Surface or Lenovo X1 Carbon laptops.<br>• Administer Microsoft Intune and Group Policy to oversee device management and security policies.<br>• Provide support for Microsoft Office Suite applications, ensuring optimal functionality for end users.<br>• Troubleshoot and resolve VPN connectivity problems to ensure secure and reliable remote access.<br>• Utilize ticketing systems to track, prioritize, and resolve service desk requests efficiently.<br>• Offer assistance with specialized software such as Bluebeam, TeamViewer, and Sage 50 Accounting Software as needed.<br>• Collaborate with team members to enhance IT processes and improve overall user experience.<br>• Maintain detailed documentation of issues, solutions, and system configurations for future reference.
<p>We are looking for a skilled Network Security Engineer to join our team in Bensalem, Pennsylvania. In this role, you will play a key part in designing, implementing, and maintaining network security infrastructure to uphold the organization's standards. The ideal candidate will possess deep technical expertise in network security technologies and demonstrate strong problem-solving abilities.</p><p><br></p><p>Responsibilities:</p><p>• Lead and manage projects related to network implementation, integration, and transitions while ensuring seamless handoffs to other teams.</p><p>• Develop and maintain detailed documentation and diagrams for both new and existing network systems.</p><p>• Provide advanced support for network security infrastructure, including firewalls and other security systems.</p><p>• Audit and remediate network security devices to ensure compliance with established standards.</p><p>• Investigate and resolve network security issues, identifying root causes and implementing corrective measures.</p><p>• Collaborate with vendors to escalate issues and drive efficient resolutions.</p><p>• Participate in on-call rotations to address urgent network concerns.</p><p>• Perform vulnerability assessments and apply remediation strategies to strengthen security.</p><p>• Conduct security reviews and implement measures to harden existing network systems.</p><p>• Analyze network architecture and devices to identify potential risks and recommend improvements.</p>
<p>We are a technology-driven organization building advanced, hardware-integrated software platforms used by customers in real-world environments. Our products combine data capture, analytics, and intuitive user interfaces to deliver reliable, high-impact solutions at scale.</p><p> </p><p>We’re hiring a <strong>Software Quality Assurance Engineer</strong> to join our team. This dual-focused role is responsible for fully automating the software testing suite while improving the operational efficiency of applications deployed in the field. The ideal candidate bridges quality assurance and technical support, with a strong emphasis on automation, diagnostics, and continuous improvement.</p><p> </p><p><strong><u>Key Responsibilities</u></strong></p><p> </p><p><strong>I. Software Quality & Automation Framework Development</strong></p><ul><li>Design, build, and maintain robust, scalable test automation frameworks.</li><li>Develop and execute automated UI and API tests using tools such as Selenium WebDriver and Postman.</li><li>Participate in software release cycles, performing validation and providing technical feedback to engineering teams.</li></ul><p><strong>II. Operational Efficiency & Tooling</strong></p><ul><li>Develop and maintain scripts (PowerShell, Bash) to automate system diagnostics, support tasks, and operational workflows.</li><li>Build lightweight internal tools to enhance diagnostic capabilities and streamline support processes (Python experience is a strong plus).</li><li>Document testing, automation, and support processes using tools such as Confluence, and manage workflows in Jira.</li></ul><p><strong>III. Technical Support & Cloud Operations</strong></p><ul><li>Resolve technical issues by providing timely, effective support via phone, email, and remote sessions, with a strong focus on Windows-based environments.</li><li>Use SQL and database expertise (including MySQL) to perform complex data queries and analysis while ensuring data integrity during troubleshooting.</li><li>Monitor and troubleshoot applications deployed in AWS environments, demonstrating foundational knowledge of EC2, S3, and CloudWatch.</li></ul><p> </p>
We are looking for a skilled Infrastructure & Cloud Engineer to oversee the design and management of our organization's cloud and IT systems. This role is essential in ensuring the scalability, security, and efficiency of both cloud-based and on-premises environments. The ideal candidate will bring extensive knowledge of Microsoft technologies, including Azure and Microsoft 365, with a focus on supporting a mission-driven organization.<br><br>Responsibilities:<br>• Design and manage Azure cloud environments to ensure scalability and security.<br>• Administer and optimize Microsoft 365 tools, including Office 365, Intune, Entra ID, and Endpoint Protection.<br>• Plan and execute migrations between on-premises systems and cloud platforms with minimal disruption.<br>• Configure and maintain Windows Server environments while adhering to security best practices.<br>• Implement and enforce device management and endpoint protection policies.<br>• Develop automated workflows using tools such as Power Automate to enhance efficiency.<br>• Collaborate with internal teams to identify technology needs and deliver tailored solutions.<br>• Provide training and support to staff on IT infrastructure and cloud technologies.<br>• Document system configurations and processes to ensure compliance with policies and regulations.<br>• Monitor and improve system performance and reliability across all platforms.
We are looking for an experienced Help Desk/Desktop Support Analyst to join our team in Hoboken, New Jersey. In this role, you will provide hands-on technical assistance to faculty, staff, and end users, ensuring smooth computing operations and resolving issues with a focus on excellent customer service. This is a long-term contract position that requires a proactive problem solver with strong technical knowledge and outstanding communication skills.<br><br>Responsibilities:<br>• Provide comprehensive Level 1 and Level 2 technical support to faculty, staff, and end users, addressing hardware, software, and connectivity issues.<br>• Manage and prioritize support requests using Freshservice, ensuring timely and accurate resolution.<br>• Troubleshoot and resolve issues across Windows and Mac environments, including remote access and connectivity challenges.<br>• Set up and maintain peripherals, assist with equipment disconnects/reconnects, and support device-related concerns.<br>• Configure and manage devices and endpoints using Microsoft Intune to ensure optimal performance.<br>• Escalate complex technical issues following established procedures to ensure swift resolution.<br>• Maintain detailed and accurate documentation of support activities and ticket updates.<br>• Deliver customer-focused assistance with attention to detail, efficiency, and reliability.
<p>Requires excellent analytical, research, problem solving, and organizational skills. Excellent written and oral communication skills and the desire to work in a collaborative, cross-functional team environment. Experience in performance testing, writing performant code, optimizing existing code. Strong attention to detail and debugging skills. Experience evaluating, testing/prototyping, and recommending new opportunities for enhancing software and supporting processes. Experience doing business analysis and developing project timeline projections. Must understands and be proficient in object oriented (OO) design and systems development in a LINUX/UNIX and networked environment</p><p> </p><p>Required Knowledge, Skills, and Abilities:</p><p> </p><p>· Excellent knowledge in developing and maintaining Flutter applications for iOS, Android, web and desktop platforms</p><p>· Good understanding of state management, Flutter flavors and app architecture</p><p>· Proficiency in Dart and familiarity with other programming languages such as Kotlin, Swift or Java</p><p>· Experience with Firebase, RESTful APIs, JSON and other web services</p><p>· Experience with Git, CI/CD tools and agile methodologies</p><p>· Strong communication and consultative skills</p><p>· Self-initiated and proactive attitude</p><p>· Writing clean, maintainable and testable code following best practices and guidelines</p><p>· Troubleshooting and debugging issues across different platforms and devices</p><p>· Keeping up to date with the latest trends and technologies in Flutter development</p><p>· Excellent analytical, research, problem solving, and organizational skills.</p><p>· Excellent written and oral communication skills and the desire to work in a collaborative, cross-functional team environment.</p><p>· Experience in performance testing, writing performant code, optimizing existing code.</p><p>· Strong attention to detail and debugging skills.</p><p>· Experience evaluating, testing/prototyping, and recommending new opportunities for enhancing software and supporting processes.</p><p>· Experience doing business analysis and developing project timeline projections.</p><p>· Must understands and be proficient in object oriented (OO) design and systems development in a LINUX/UNIX and networked</p><p>· environment.</p><p> </p>
We are looking for an experienced Cloud Security Engineer to join our team in New York, New York. In this role, you will play a critical part in safeguarding cloud-based infrastructure by deploying, managing, and maintaining security tools and solutions. You will proactively monitor systems for threats, respond to incidents, and collaborate with stakeholders to enhance the overall security posture of cloud environments.<br><br>Responsibilities:<br>• Install, configure, and maintain advanced security solutions to protect cloud-based systems and networks.<br>• Monitor infrastructure to detect and respond to unusual activities, intrusions, or security breaches.<br>• Conduct thorough investigations of security alerts and incidents, ensuring timely and effective resolutions.<br>• Perform risk assessments and vulnerability scans, recommending strategies to mitigate potential threats.<br>• Collaborate with teams to implement and manage security tools tailored to cloud environments.<br>• Develop and enforce policies, procedures, and guidelines to ensure compliance with security standards.<br>• Stay updated on emerging threats and vulnerabilities, adapting security measures as needed.<br>• Create detailed reports and documentation on incidents, findings, and recommendations for stakeholders.<br>• Conduct audits and reviews of cloud infrastructure to identify and address security gaps.<br>• Support compliance initiatives and ensure adherence to industry regulations and standards.
We are looking for an experienced DevOps Engineer to join our dynamic team in New York, New York. In this role, you will play a key part in optimizing and automating our infrastructure to ensure seamless operations. The ideal candidate is passionate about cloud technologies, automation, and driving efficiency across development and deployment processes.<br><br>Responsibilities:<br>• Develop and maintain scalable infrastructure solutions using cloud platforms such as AWS.<br>• Automate deployment pipelines to enhance efficiency and consistency.<br>• Manage container orchestration systems, including Kubernetes, to ensure application reliability.<br>• Implement configuration management tools like Ansible to streamline system setup and maintenance.<br>• Utilize Terraform to define and provision infrastructure as code.<br>• Monitor system performance and troubleshoot issues to ensure high availability.<br>• Collaborate with development teams to integrate DevOps practices into workflows.<br>• Identify opportunities for process improvements and implement solutions.<br>• Ensure security and compliance standards are adhered to across infrastructure.<br>• Document processes and share knowledge to promote team growth.
We are looking for a dedicated Software Engineer to join our team in Neptune, New Jersey. This is a long-term contract position offering a unique opportunity to work on software asset management using advanced tools like Flexera Asset Management Enterprise. The ideal candidate will bring expertise in software licensing, financial analysis, and automation to optimize IT operations.<br><br>Responsibilities:<br>• Serve as the primary administrator for Flexera Asset Management Enterprise, ensuring smooth functionality and system optimization.<br>• Develop and document comprehensive standard operating procedures (SOPs) for a Flexera-focused software asset management program.<br>• Manage the license database, perform detailed reconciliations, and ensure audit readiness for major software publishers such as Microsoft, Adobe, Oracle, and VMware.<br>• Analyze software usage data through Flexera, identify cost-saving opportunities, and provide detailed financial reports.<br>• Act as a subject matter expert on software licensing, offering guidance to leadership and cross-departmental teams.<br>• Drive automation initiatives and implement best practices to enhance IT asset management processes.<br>• Utilize Flexera SaaS module or ServiceNow to optimize workflows and improve system functionality.<br>• Perform financial analyses, track key metrics, and generate insightful reports to support organizational goals.
Design, build, and maintain scalable test automation frameworks using tools such as Playwright, Appium, Selenium, Cypress, and others. Collaborate with cross-functional teams to define test strategies and ensure comprehensive test coverage. Develop and maintain automated test scripts in Java, JavaScript, and C#. Integrate automated tests into CI/CD pipelines to support continuous delivery. Analyze test results, identify root causes, and drive resolution of issues. Mentor and support entry level engineers, fostering a culture of continuous learning and improvement. Communicate effectively with stakeholders to report progress, risks, and quality metrics. Solid Manual testing skills. Ability to understand and articulate complicated requirements for test case creation.
