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9 results for Front Deskcustomer Service in Mountain View, CA

Front Desk Coordinator

San Diego, CA
onsite
Temporary / Contract
23 - 25 USD / Hourly
Our client is seeking a professional and customer-focused Front Desk Coordinator to serve as the first point of contact for visitors, clients, and employees. This role is responsible for managing front desk operations, answering calls, greeting guests, coordinating schedules, and providing administrative support to ensure smooth daily office operations. Key Responsibilities:<ul><li>Greet and assist visitors, clients, and employees in a professional and welcoming manner</li><li>Answer and route incoming calls, emails, and inquiries</li><li>Manage front desk coverage and maintain a clean, organized reception area</li><li>Coordinate mail, deliveries, and outgoing packages</li><li>Schedule meetings, appointments, and conference room bookings</li><li>Support administrative tasks such as filing, data entry, and document preparation</li><li>Maintain office supplies and assist with general office coordination</li><li>Provide excellent customer service and respond to requests promptly</li></ul>
2026-06-10T00:00:00Z

Customer Service Representative

San Diego, CA
onsite
Temporary / Contract
19 - 22 USD / Hourly
Our client is seeking a friendly and detail-oriented Customer Service Representative to provide exceptional support to customers and help maintain strong client relationships. This role is responsible for handling inquiries, resolving issues, processing orders, and ensuring a positive customer experience. Key Responsibilities:<ul><li>Respond to customer inquiries via phone, email, and chat in a professional and timely manner</li><li>Resolve customer concerns and escalate complex issues as needed</li><li>Process orders, returns, account updates, and service requests</li><li>Maintain accurate customer records and document interactions in company systems</li><li>Provide product, service, and policy information to customers</li><li>Collaborate with internal teams to ensure timely issue resolution</li><li>Follow up with customers to confirm satisfaction and ensure completion of requests</li><li>Support additional administrative or operational tasks as needed</li></ul>
2026-06-05T00:00:00Z

Customer Service Representative

San Diego, CA
onsite
Temporary / Contract
20 - 22 USD / Hourly
Our client in the nonprofit industry is seeking a compassionate and service-oriented Customer Service Representative to support constituents, donors, members, and community partners through professional and timely communication. This role is ideal for someone who enjoys helping others, resolving inquiries, and contributing to a mission-driven organization. Key Responsibilities:<ul><li>Respond to incoming calls, emails, and other inquiries from donors, clients, members, and community stakeholders</li><li>Provide accurate information regarding programs, services, events, and organizational resources</li><li>Resolve customer concerns and escalate complex issues as needed</li><li>Maintain detailed and accurate records of interactions in internal systems</li><li>Assist with data entry, reporting, and general administrative support</li><li>Support outreach efforts, event registration, and follow-up communications</li><li>Collaborate with internal departments to ensure timely and effective service delivery</li><li>Process forms, applications, donations, or service requests as applicable</li><li>Uphold a high standard of professionalism, empathy, and confidentiality in all interactions</li></ul>
2026-06-05T00:00:00Z

Receptionist

Escondido, CA
onsite
Temporary / Contract
21.5 - 23.5 USD / Hourly
A busy medical specialty practice is seeking a Receptionist to serve as the first point of contact for patients and visitors. This role requires excellent customer service skills, professionalism, and the ability to manage a high-volume front desk environment. The ideal candidate enjoys interacting with people and thrives in a fast-paced healthcare setting.ResponsibilitiesFront Desk Operations<ul><li>Welcome patients and visitors in a professional manner</li><li>Answer incoming phone calls and route messages appropriately</li><li>Schedule, confirm, and reschedule patient appointments</li><li>Verify patient demographics and insurance information</li><li>Collect copayments and process patient payments</li><li>Maintain accurate patient records and documentation</li></ul>Administrative Support<ul><li>Scan, file, and organize office documentation</li><li>Coordinate appointment reminders and follow-up calls</li><li>Assist with medical records requests</li><li>Support office staff with administrative projects as needed</li></ul>
2026-06-15T00:00:00Z

Receptionist

Encinitas, CA
onsite
Temporary / Contract
24 - 26 USD / Hourly
A premier hospitality and event venue is seeking a Receptionist to create a welcoming experience for guests, clients, and vendors. This role serves as the face of the organization and plays a key role in ensuring smooth daily operations. The ideal candidate is polished, customer-focused, and enjoys working in a dynamic environment where no two days are exactly alike. ResponsibilitiesGuest & Visitor Services<ul><li>Greet guests, clients, and vendors upon arrival</li><li>Manage incoming calls and general inquiries</li><li>Coordinate meeting room reservations and visitor schedules</li><li>Assist with event preparation and guest logistics</li><li>Maintain reception and common areas</li></ul>Administrative Support<ul><li>Manage incoming and outgoing mail and deliveries</li><li>Assist with scheduling and calendar coordination</li><li>Maintain office records and filing systems</li><li>Order office supplies and coordinate vendor services</li><li>Support leadership and operations teams with administrative requests</li></ul>
2026-06-15T00:00:00Z

Bilingual Front Desk Coordinator

Escondido, CA
onsite
Temporary / Contract
22 - 28 USD / Hourly
A busy and well-established dental practice in Escondido is seeking a Bilingual Front Desk Coordinator to serve as the first point of contact for patients and families. This role is ideal for someone who enjoys creating a welcoming environment, managing a high-volume front desk, and providing exceptional customer service in both English and Spanish.The ideal candidate is organized, professional, and comfortable balancing patient scheduling, insurance verification, and administrative support duties in a fast-paced dental office.Key ResponsibilitiesPatient & Front Office Support<ul><li>Greet patients and visitors while creating a positive patient experience</li><li>Schedule, confirm, and reschedule patient appointments</li><li>Answer incoming calls and direct inquiries appropriately</li><li>Verify insurance eligibility and obtain necessary patient information</li><li>Assist patients with forms, documentation, and appointment preparation</li><li>Maintain accurate patient records and demographic information</li></ul>Administrative Duties<ul><li>Collect copayments and process patient payments</li><li>Coordinate treatment scheduling and follow-up appointments</li><li>Assist with patient communication regarding appointments and reminders</li><li>Maintain organized front office records and documentation</li><li>Support office operations and administrative projects as needed</li></ul>
2026-06-08T00:00:00Z

Help Desk Manager

San Diego, CA
onsite
Permanent / Full Time
100000 - 115000 USD / Yearly
We are looking for an experienced Help Desk Manager to lead a distributed support team serving employees across San Diego, California and other locations. This role is responsible for maintaining high service standards, guiding team performance, and ensuring ticket volume is handled efficiently in a fast-paced environment. The ideal candidate brings strong service management expertise, sound judgment with escalations, and the confidence to communicate clearly with both technical staff and senior leadership. Responsibilities: • Lead and mentor a multi-site help desk team, setting clear expectations and fostering consistent service delivery across locations. • Oversee daily ticket operations, balancing workloads and driving timely resolution for fluctuating support volumes. • Monitor service desk performance through analytics and reporting, using data to identify trends and improve team effectiveness. • Manage escalations with urgency and professionalism, ensuring complex issues are addressed and communicated appropriately. • Support team development by coaching staff, preparing lead-level talent for growth, and contributing to performance review activities. • Maintain and improve asset records and system data accuracy through regular audits and cleanup efforts. • Coordinate support workflows within IT service management platforms such as Freshservice and ServiceNow integrations as needed. • Partner with leadership and cross-functional teams to provide updates, highlight risks, and recommend operational improvements. • Contribute to hands-on ticket closure as needed, including sharing responsibility for resolving a portion of incoming requests. • Travel occasionally to support team alignment, operational needs, or site-level service requirements.
2026-06-04T00:00:00Z

Call Center Representative

Escondido, CA
onsite
Temporary / Contract
21 - 23 USD / Hourly
A growing healthcare services provider is seeking a Call Center Representative to support patients, providers, and internal departments through exceptional customer service and communication. This role is ideal for someone who enjoys helping others, solving problems, and working in a team-oriented environment. The organization is looking for a dependable and professional individual who can effectively manage a high volume of inbound and outbound calls while delivering a positive customer experience.ResponsibilitiesCustomer & Patient Support<ul><li>Handle a high volume of inbound and outbound calls</li><li>Schedule appointments and update customer information</li><li>Answer questions regarding services, account information, and general inquiries</li><li>Document interactions accurately within company systems</li><li>Escalate complex issues to appropriate departments when necessary</li></ul>Administrative Support<ul><li>Verify and update customer records</li><li>Assist with email correspondence and follow-up communication</li><li>Maintain call logs and documentation</li><li>Support department reporting and administrative projects</li></ul>Performance & Service Excellence<ul><li>Meet service level expectations and productivity goals</li><li>Deliver professional and courteous customer service at all times</li><li>Maintain confidentiality of customer and company information</li></ul>
2026-06-11T00:00:00Z

Customer Service Representative II

Carlsbad, CA
onsite
Temporary / Contract
25 - 30 USD / Hourly
Are you someone who thrives on solving problems, enjoys digging into technical issues, and takes pride in delivering an exceptional customer experience? We’re partnering with a growing organization looking for a Customer Service Representative II to serve as a trusted resource and brand ambassador for both internal teams and external customers. This is more than just a customer service role—this is your chance to become a go-to expert, helping customers navigate products and systems while ensuring every interaction reflects professionalism, efficiency, and care.What You’ll Be Doing<ul><li>Provide technical support and troubleshooting assistance to customers via phone, email, and internal channels</li><li>Respond to and resolve inquiries from both internal stakeholders and external clients in a timely, knowledgeable manner</li><li>Serve as a brand authority, ensuring consistent messaging and a high-quality customer experience</li><li>Document interactions, cases, and resolutions within the company’s CRM system</li><li>Partner cross-functionally with operations, sales, and technical teams to resolve complex issues</li><li>Utilize ERP and business management systems to track orders, updates, and customer data</li><li>Assist with general office and administrative support as needed</li></ul>
2026-06-16T00:00:00Z