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12 results for Tier Ii It Support Engineer in Mount Laurel, NJ

Dev Ops Engineer II (Contractor)

Philadelphia, PA
onsite
Temporary / Contract
40 - 45 USD / Hourly
DevOps/Network Operations Engineer – Linux / KubernetesEmployment Type: 28 Week Contract, Potential for Extension or ConversionWork Environment: 24/7 Operations (On-Call Rotation Required)Location: Philadelphia, PA Onsite/HybridPay: Available on W2 Position OverviewSeeking a Network Operations Engineer to support a large-scale distributed access architecture initiative focused on delivering high-speed, scalable network capabilities through virtualization. This role is part of an operations team responsible for platform stand-up, system reliability, and ongoing support of next-generation network infrastructure.The ideal candidate will have a strong foundation in networking, Linux systems, and containerized environments, with the ability to operate effectively in a fast-paced, 24/7 production environment.Key Responsibilities<ul><li>Support platform stand-up activities, including software installation, system configuration, and network setup</li><li>Execute change management activities such as system upgrades, risk mitigation, and automation scripting</li><li>Monitor and troubleshoot network and system issues to ensure stability and performance</li><li>Perform incident mitigation and resolution as part of an on-call rotation (including nights, weekends, and holidays)</li><li>Identify recurring issues and partner with engineering teams to implement long-term solutions</li><li>Support operations for virtualized network platforms (e.g., vCMTS environments)</li><li>Collaborate with product and project teams to integrate and operationalize new technologies</li><li>Develop and maintain automation tools using scripting languages</li><li>Assist with hardware deployment, replacement, and troubleshooting</li><li>Contribute to process improvements and operational efficiency initiatives</li></ul>
2026-06-08T00:00:00Z

Sr. IT Security Engineer

Bensalem, PA
onsite
Permanent / Full Time
100000 - 140000 USD / Yearly
We are looking for a skilled Sr. IT Security Engineer to join our team in Bensalem, Pennsylvania. In this role, you will lead efforts to design, implement, and manage security solutions that safeguard the organization’s infrastructure and data. Your expertise will be instrumental in developing advanced threat detection systems, conducting vulnerability assessments, and driving compliance with industry standards. Responsibilities:• Design and deploy centralized security monitoring systems and advanced threat detection solutions to enhance incident response capabilities.• Oversee intrusion detection and prevention systems, analyzing and responding to suspicious activities to mitigate risks.• Implement and maintain network-based security solutions while establishing data privacy policies.• Perform regular vulnerability assessments using tools like Nessus, identifying and remediating security gaps.• Develop strategies for zero-day threat protection and manage endpoint protection technologies to prevent malware.• Configure and manage identity and access management systems, such as Okta, to ensure secure user authentication.• Architect secure network solutions, including firewalls, web content filtering, and data loss prevention systems.• Maintain detailed security architecture documentation and provide periodic reports on security posture.• Collaborate with IT and compliance teams to promote security best practices and ensure regulatory compliance.• Monitor and manage security devices to protect systems from internal and external threats.
2026-06-09T00:00:00Z

Applications Support Specialist

Norristown, PA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a skilled Applications Support Specialist to provide operational and administrative support within a global learning management system. Based in King of Prussia, Pennsylvania, this role focuses on ensuring efficient training delivery, system maintenance, and troubleshooting to enhance user experiences. This is a long-term contract position with opportunities to work onsite up to three times per week or remotely within the Eastern or Central time zones. Responsibilities: • Manage the creation, updating, and maintenance of training items, curricula, and learning plans within the SuccessFactors platform. • Configure assignment rules and target audiences to streamline training assignments for Commercial learners. • Set up courses and sessions, oversee enrollments, and handle completion tracking and equivalency approvals. • Address system and access issues, escalating complex challenges to IT or enterprise teams as necessary. • Troubleshoot user access, assignment, and completion problems, providing clear guidance to stakeholders. • Generate compliance and completion reports while validating data accuracy using Excel. • Support the deployment of new learning initiatives, such as curriculum launches and campaign-based assignments. • Communicate timelines and status updates to stakeholders to ensure consistent and smooth learning experiences. • Adhere to established governance standards, including naming conventions and metadata protocols. • Contribute to continuous improvement efforts by participating in forums and suggesting incremental process enhancements.
2026-06-11T00:00:00Z

L1 Help Desk Technician

Fort Washington, PA
onsite
Temporary to Hire
19 - 21 USD / Hourly
We are looking for an L1 Help Desk Technician to provide hands-on and remote technical support for employees in Fort Washington, Pennsylvania. This contract opportunity with permanent potential is ideal for someone who enjoys resolving day-to-day desktop and user issues in a Microsoft-centered environment while delivering dependable support to both office-based and remote staff. The position focuses on first-level troubleshooting, device readiness, ticket management, and responsive customer service in a Dell-based workplace. Responsibilities: • Deliver first-line technical assistance to employees working onsite and remotely, resolving common hardware, software, and access-related issues. • Manage incoming support requests through a ticketing queue, documenting updates clearly and advancing unresolved matters when needed. • Provide user support primarily through remote tools and messaging, while also assisting with occasional phone-based requests. • Diagnose and fix routine desktop and laptop problems, including break/fix support for Windows-based systems and standard business applications. • Set up and prepare end-user devices for deployment, ensuring equipment is ready for daily use. • Perform regular checks of core office technology each morning and afternoon to help identify issues before they affect users. • Support account and access tasks within Active Directory and related Microsoft tools as part of day-to-day service desk activities. • Work closely with the local IT team to maintain reliable support coverage for a workforce split between office and remote operations.
2026-06-11T00:00:00Z

Senior ServiceNow Platform Engineer

Norristown, PA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for an experienced Senior ServiceNow Platform Engineer to strengthen and evolve enterprise ServiceNow capabilities. This Long-term Contract position will focus on platform administration, workflow automation, integrations, and ongoing performance improvement in a complex environment. The person in this role will work closely with technical teams and business stakeholders to deliver secure, scalable solutions that support operational goals. Success in this position requires strong hands-on expertise, sound architectural judgment, and the ability to guide best practices across the platform. Responsibilities:• Lead day-to-day administration of the ServiceNow platform, ensuring reliable operation across development, testing, and production environments.• Build and refine platform features such as workflows, business rules, client-side logic, dashboards, and reporting tools to improve service delivery and efficiency.• Oversee user access, role assignments, and security controls to maintain compliance with internal governance standards.• Plan and execute platform upgrades, patching activities, and release coordination while evaluating impact on connected systems.• Design, develop, and support integrations between ServiceNow and enterprise applications using APIs, IntegrationHub, import processes, and automation tools.• Configure and maintain Flow Designer assets, subflows, integration actions, and supporting components for streamlined orchestration.• Support data quality initiatives by improving configuration data accuracy, reducing duplication, and strengthening relationship mapping across the platform.• Partner with architects, engineers, security teams, and business stakeholders to translate requirements into scalable technical solutions.• Troubleshoot platform and integration issues, perform root cause analysis, and recommend durable corrective actions.• Create and maintain technical documentation covering configurations, standards, operating procedures, and integration support models.
2026-06-15T00:00:00Z

Help Desk/Desktop Support Analyst

West Chester, PA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical support and contribute to daily IT operations for a growing team in West Chester, Pennsylvania. This Long-term Contract position is ideal for someone who enjoys solving user issues, maintaining stable technology environments, and supporting a broad range of desktop and infrastructure needs. The role combines front-line end-user assistance with routine administrative and operational work across core IT systems. Responsibilities: • Deliver in-person and remote technical assistance for employees experiencing hardware, software, login, or network-related issues. • Handle support requests across multiple escalation levels, ensuring tickets are documented, prioritized, and resolved with professionalism and urgency. • Maintain user accounts and access within Active Directory, including updates to permissions, group membership, and account settings. • Review system notifications and help investigate operational issues affecting desktops, servers, or connectivity. • Assist with scheduled patching activities, system upkeep, and other recurring maintenance tasks that support environment stability. • Provide support for server-related operations and contribute to broader IT administration responsibilities as assigned. • Work closely with IT leadership and technical team members to address daily support demands and assist with smaller improvement initiatives. • Support end-user computing environments built on Microsoft Windows and help maintain consistent service desk performance.
2026-06-15T00:00:00Z

Desktop Support Analyst

Philadelphia, PA
onsite
Temporary / Contract
19 - 21 USD / Hourly
We are looking for a skilled Deployment Technician to join our team in the Philadelphia, PA area. This short-term contract position offers the opportunity to provide hands on support and deploy new devices across locations in the Philly region and requires a vehicle for travel. For consideration, please apply directly. This shift covers WEEKENDS AND NIGHTS; please apply only if you are able to work weekends and night time shift. Responsibilities:• Install, repair, upgrade, and maintain hardware, software, peripherals, and scientific research equipment.• Diagnose and resolve technical issues, answer user inquiries, and provide troubleshooting support.• Offer guidance to users on the proper operation and usage of systems and equipment.• Recommend procurement strategies and provide technical specifications for departmental purchases.• Conduct regular assessments of the computing environment and propose improvements to technology and processes.• Participate in the evaluation, testing, and implementation of technical products, systems, and software.• Maintain accurate inventory records and update assignments and tickets in accordance with established procedures.
2026-06-17T00:00:00Z

Desktop Support Analyst

Philadelphia, PA
onsite
Temporary / Contract
19 - 21 USD / Hourly
We are looking for a skilled Deployment Technician to join our team in the Philadelphia, PA area. This short-term contract position offers the opportunity to provide hands on support and deploy new devices across locations in the Philly region and requires a vehicle for travel. For consideration, please apply directly. This shift covers WEEKENDS AND NIGHTS; please apply only if you are able to work weekends and night time shift. Responsibilities:• Install, repair, upgrade, and maintain hardware, software, peripherals, and scientific research equipment.• Diagnose and resolve technical issues, answer user inquiries, and provide troubleshooting support.• Offer guidance to users on the proper operation and usage of systems and equipment.• Recommend procurement strategies and provide technical specifications for departmental purchases.• Conduct regular assessments of the computing environment and propose improvements to technology and processes.• Participate in the evaluation, testing, and implementation of technical products, systems, and software.• Maintain accurate inventory records and update assignments and tickets in accordance with established procedures.
2026-06-17T00:00:00Z

Desktop Support Analyst

Philadelphia, PA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a Desktop Support Analyst to provide hands-on technical support for end users in a healthcare environment in Philadelphia, Pennsylvania. This is a Contract position focused on maintaining reliable workstation performance, resolving desktop-related issues, and delivering responsive support across Windows-based systems. The ideal candidate brings practical experience with hardware troubleshooting, account administration, and desktop imaging while ensuring a smooth day-to-day technology experience for staff. Responsibilities: • Provide technical assistance for desktop computers, workstations, and peripheral devices, diagnosing issues and restoring functionality in a timely manner. • Install, configure, and support Windows 10 systems to ensure consistent performance, security, and usability for end users. • Manage user accounts and access requests within Active Directory, including password resets, permissions updates, and basic account maintenance. • Perform desktop imaging, system setup, and equipment deployment for new and existing employees across the organization. • Troubleshoot hardware-related problems involving PCs, monitors, docking stations, printers, and other end-user equipment. • Document support activities, recurring issues, and resolution steps to improve service efficiency and knowledge sharing. • Coordinate device replacements, software installations, and workstation upgrades in alignment with operational needs. • Escalate complex incidents when necessary and collaborate with broader IT teams to achieve timely resolution.
2026-06-11T00:00:00Z

Systems Engineer

Norristown, PA
remote
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a skilled Systems Engineer to oversee cloud and datacenter operations, ensuring smooth functionality and compliance with organizational standards. This role requires a blend of technical expertise and leadership, managing a team of engineers and administrators while maintaining hands-on involvement. This is a long-term contract position based in King of Prussia, Pennsylvania. Responsibilities: • Direct daily operations of cloud engineering, systems administration, and organizational resources to ensure efficient task completion. • Lead the incident management process, including triaging, assigning, tracking, and resolving high-priority incidents. • Oversee compliance measures across cloud and infrastructure services to meet organizational standards. • Manage the delivery of project tasks assigned through ServiceNow, ensuring alignment with architectural requirements. • Review and verify the quality of engineering work, addressing technical issues as needed. • Maintain operational tasks such as patching, monitoring, and deployments while balancing team capacity. • Provide technical support and triage for infrastructure issues without unnecessary escalation. • Facilitate daily standups, weekly status updates, and allocate team capacity effectively to meet operational goals.
2026-06-15T00:00:00Z

IT Security Specialist

Wayne, PA
onsite
Temporary to Hire
0 - 0 USD / Yearly
We are looking for an IT Security Specialist to join our team in Wayne, Pennsylvania in a contract role with the potential to become permanent. This position supports the installation, service, and upkeep of physical security and related technology systems across a variety of client environments. The ideal candidate is hands-on, mechanically capable, and comfortable solving technical issues while delivering dependable service and maintaining high work standards. Responsibilities: • Install, service, and maintain security solutions such as alarm systems, surveillance cameras, access control devices, locks, gates, barriers, and related IT-connected equipment. • Work closely with project managers to coordinate field activities, complete assigned work orders, and keep projects moving according to schedule. • Troubleshoot electronic security components and resolve routine system and software issues to restore proper operation. • Read blueprints, wiring diagrams, and schematic drawings to support accurate system installation and repair. • Use hand tools, power tools, lifts, ladders, and other equipment safely while performing work in commercial, construction, indoor, and outdoor settings. • Support system integration by applying basic networking knowledge to connected security devices and infrastructure. • Build or modify specialized components when needed to strengthen or adapt security installations. • Inspect completed work, maintain clean job sites, and verify that installed equipment meets quality expectations and client needs. • Represent the company professionally during service calls by delivering responsive support and helping build strong customer relationships. • Maintain company vehicles and field equipment in clean, serviceable condition to support safe and efficient daily operations.
2026-06-15T00:00:00Z

Cyber Security Engineer

Wayne, PA
onsite
Temporary to Hire
0 - 0 USD / Yearly
We are looking for a skilled and dedicated Cyber Security Engineer to join our team in Chesterbrook, Pennsylvania. This contract-to-permanent position involves overseeing information security governance, managing vendor relationships, and mitigating risks to ensure a secure and compliant environment. The ideal candidate will bring hands-on expertise in security practices, coupled with strong analytical and communication skills, to drive the implementation of robust security programs. Responsibilities: • Act as the primary liaison with offshore teams to ensure compliance with organizational security policies and standards. • Monitor vendor performance against service level agreements and identify areas for improvement. • Develop and enforce governance practices to align operations with security and compliance requirements. • Collaborate with business units to ensure security measures are integrated into vendor projects. • Conduct assessments to evaluate supplier compliance with confidentiality, integrity, and availability standards. • Provide expert advice on information security, analyzing vulnerabilities and recommending remediation strategies. • Draft and maintain organizational security policies and procedures, ensuring adherence to compliance standards. • Prepare detailed reports on security governance and vulnerabilities for stakeholders and leadership teams. • Facilitate regular risk assessments and vulnerability scans, ensuring timely resolution of findings. • Support special projects and contribute to the continuous improvement of security practices.
2026-06-15T00:00:00Z