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9 results for Tier Ii It Support Engineer in Mount Laurel, NJ

Sr. IT Security Engineer

Bensalem, PA
onsite
Permanent / Full Time
100000 - 140000 USD / Yearly
We are looking for a skilled Sr. IT Security Engineer to join our team in Bensalem, Pennsylvania. In this role, you will lead efforts to design, implement, and manage security solutions that safeguard the organization’s infrastructure and data. Your expertise will be instrumental in developing advanced threat detection systems, conducting vulnerability assessments, and driving compliance with industry standards. Responsibilities:• Design and deploy centralized security monitoring systems and advanced threat detection solutions to enhance incident response capabilities.• Oversee intrusion detection and prevention systems, analyzing and responding to suspicious activities to mitigate risks.• Implement and maintain network-based security solutions while establishing data privacy policies.• Perform regular vulnerability assessments using tools like Nessus, identifying and remediating security gaps.• Develop strategies for zero-day threat protection and manage endpoint protection technologies to prevent malware.• Configure and manage identity and access management systems, such as Okta, to ensure secure user authentication.• Architect secure network solutions, including firewalls, web content filtering, and data loss prevention systems.• Maintain detailed security architecture documentation and provide periodic reports on security posture.• Collaborate with IT and compliance teams to promote security best practices and ensure regulatory compliance.• Monitor and manage security devices to protect systems from internal and external threats.
2026-08-19T00:00:00Z

ServiceNow Developer/Engineer

Burlington, NJ
onsite
Permanent / Full Time
100000 - 130000 USD / Yearly
We are looking for a ServiceNow Developer/Engineer to support and enhance a retail technology environment in Burlington, New Jersey. This role focuses on building scalable platform solutions, improving service management processes, and partnering with stakeholders to turn business needs into effective technical outcomes. The ideal candidate brings strong ServiceNow development expertise, a governance mindset, and the ability to deliver automation, reporting, and integrations that improve operational performance. Responsibilities: • Design, develop, and maintain ServiceNow solutions across forms, lists, client interfaces, and core platform configurations to support enterprise needs. • Create and enhance custom functionality using JavaScript and ServiceNow tools such as Business Rules, Script Includes, Client Scripts, GlideRecord, and GlideAjax. • Build and optimize automated workflows through Flow Designer, orchestration capabilities, and legacy workflow components where needed. • Define and uphold platform governance standards for development practices, access controls, data quality, and long-term maintainability. • Partner with business users and technical teams to gather requirements, translate objectives into platform designs, and deliver practical solutions. • Develop and support integrations with external systems and services, including cloud and identity platforms, to ensure reliable data exchange. • Produce status updates, risk summaries, and issue reporting for leadership and stakeholders throughout project and operational work. • Establish and refine service management processes, including SLAs, escalation models, communication templates, and continual improvement initiatives. • Create dashboards, reporting views, and performance analytics that track service trends, operational health, and key platform metrics. • Oversee platform maintenance activities such as environment health reviews, upgrades, security-related checks, and overall system hygiene.
2026-08-05T00:00:00Z

Help Desk/Desktop Support Analyst

Philadelphia, PA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a Help Desk/Desktop Support Analyst to provide responsive technical support for end users in Philadelphia, Pennsylvania. This Long-term Contract opportunity is ideal for someone who enjoys solving everyday technology issues, delivering excellent customer service, and keeping support requests organized from intake through resolution. The role focuses on assisting users with common desktop, access, and connectivity problems while maintaining accurate records of all service activity. Responsibilities: • Provide remote support to end users by identifying and resolving issues related to software, login credentials, and network connectivity. • Manage incoming service requests by logging details, assigning priority levels, updating ticket status, and ensuring timely follow-up through the ticketing platform. • Perform routine user account support, including password resets and unlocking accounts within Active Directory. • Troubleshoot Microsoft Windows 10 desktop issues and assist users with general system-related problems. • Support users with Microsoft 365 and Google Workspace applications by addressing access and basic functionality concerns. • Assist with multi-factor authentication issues and help users regain secure access to business applications. • Maintain clear and complete documentation for support activities to promote accurate tracking and efficient issue resolution.
2026-08-19T00:00:00Z

Help Desk/Desktop Support Analyst

West Chester, PA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical support and contribute to daily IT operations for a growing team in West Chester, Pennsylvania. This Long-term Contract position is ideal for someone who enjoys solving user issues, maintaining stable technology environments, and supporting a broad range of desktop and infrastructure needs. The role combines front-line end-user assistance with routine administrative and operational work across core IT systems. Responsibilities: • Deliver in-person and remote technical assistance for employees experiencing hardware, software, login, or network-related issues. • Handle support requests across multiple escalation levels, ensuring tickets are documented, prioritized, and resolved with professionalism and urgency. • Maintain user accounts and access within Active Directory, including updates to permissions, group membership, and account settings. • Review system notifications and help investigate operational issues affecting desktops, servers, or connectivity. • Assist with scheduled patching activities, system upkeep, and other recurring maintenance tasks that support environment stability. • Provide support for server-related operations and contribute to broader IT administration responsibilities as assigned. • Work closely with IT leadership and technical team members to address daily support demands and assist with smaller improvement initiatives. • Support end-user computing environments built on Microsoft Windows and help maintain consistent service desk performance.
2026-07-30T00:00:00Z

Desktop Support Analyst

Havertown, PA
onsite
Temporary / Contract
19 - 21 USD / Hourly
We are looking for a Desktop Support Analyst to provide front-line technical assistance in an education setting. This long-term contract position supports both students and staff by resolving everyday hardware and software issues with a responsive, service-oriented approach. The role combines walk-up support with on-site classroom assistance, making it ideal for someone who enjoys hands-on troubleshooting and direct user interaction. Responsibilities: • Deliver first-line technical support for students and employees by diagnosing and resolving common device and workstation issues • Provide in-person assistance at a support desk while also responding to requests for help in classrooms and other campus areas • Troubleshoot and support Apple laptops used by staff, including operating system and device-related concerns • Assist students with Chromebook issues, ensuring devices are functional and ready for daily academic use • Address PC desktop and workstation problems involving hardware, software, connectivity, and user access • Document reported incidents, track resolutions, and escalate more complex problems when necessary • Maintain a detail-focused and approachable support experience for users with varying levels of technical knowledge
2026-08-12T00:00:00Z

Sr. Cloud Engineer

Camden, NJ
onsite
Permanent / Full Time
140000 - 150000 USD / Yearly
We are looking for an experienced Sr. Cloud Engineer to lead the design and operation of secure, scalable cloud environments. This role focuses on building resilient multi-cloud infrastructure across AWS and Microsoft Azure while advancing automation, governance, and operational reliability. The ideal candidate brings strong expertise in Terraform, cloud architecture, and enterprise-wide security practices, along with a practical approach to performance monitoring and cost control. Responsibilities:• Build and manage multi-cloud infrastructure across AWS and Azure with a focus on security, scalability, and reliability.• Create and enhance infrastructure automation using Terraform to standardize provisioning, configuration, and ongoing platform management.• Establish enterprise cloud governance by designing landing zones, multi-account structures, and policy controls across AWS and Azure environments.• Monitor platform health, security posture, compliance status, and service availability using native and third-party observability tools.• Partner with application and infrastructure teams to develop backup, disaster recovery, high-availability, and failover solutions that support business continuity.• Review cloud environments regularly to improve resource utilization, strengthen security controls, and reduce unnecessary spend.• Advise stakeholders on cloud architecture, operational best practices, troubleshooting, and approaches for moving on-premises systems into cloud platforms.• Design and maintain identity and access management models, including role-based access and federated identity solutions across cloud accounts and subscriptions.• Produce and maintain clear technical documentation covering architecture standards, configurations, procedures, and support processes.• Contribute to capacity planning, performance tuning, and long-term platform optimization initiatives across enterprise cloud services.
2026-08-19T00:00:00Z

Community Support Specialist

Barnegat, NJ
onsite
Temporary / Contract
19 - 20 USD / Hourly
We are looking for a Community Support Specialist to help manage daily administrative operations for a residential housing portfolio in Barnegat, New Jersey. This Long-term Contract position focuses on supporting lease renewals, resident recertifications, rent payment administration, and responsive resident service. The ideal candidate is organized, detail-oriented, and comfortable balancing documentation, communication, and account-related tasks in a property management environment. Responsibilities: • Manage the lease renewal process by preparing resident notices, monitoring responses, and coordinating timely follow-up actions. • Support recertification activities by gathering required information, reviewing documentation, and helping ensure compliance with established housing guidelines. • Update and maintain resident records across digital and physical filing systems to keep information accurate, complete, and easy to access. • Process rent payment information, record transactions accurately, and help maintain reliable account documentation. • Respond to resident questions related to billing, payment methods, and account status with professionalism and clarity. • Partner with property management staff to address past-due balances and distribute required notices when needed. • Provide courteous day-to-day support to residents by handling calls, emails, and other inquiries in a timely manner. • Coordinate with leasing and site teams to promote a smooth resident experience and consistent administrative support.
2026-08-28T00:00:00Z

IT Security Specialist

Norristown, PA
onsite
Permanent / Full Time
115000 - 120000 USD / Yearly
We are looking for an IT Security Specialist to support cybersecurity governance, risk, and compliance efforts for an energy and natural resources organization in King of Prussia, Pennsylvania. This position focuses on strengthening security oversight by partnering with teams across the business to develop, maintain, and improve processes that align with regulatory expectations and internal risk standards. The ideal candidate brings strong analytical judgment, attention to detail, and hands-on experience with cybersecurity compliance frameworks in utility or natural gas environments. Responsibilities: • Partner with business and technical stakeholders to build and refine cybersecurity governance, risk, and compliance activities across the organization. • Evaluate security controls and compliance obligations to help ensure alignment with applicable regulations, legal requirements, and internal policies. • Conduct risk assessments, document findings, and recommend practical mitigation strategies that support enterprise cybersecurity objectives. • Maintain policies, standards, and procedures that strengthen the company’s cybersecurity governance framework. • Track compliance initiatives, monitor remediation progress, and prepare clear reporting for leadership and risk management teams. • Support cybersecurity oversight for operational technology environments, including SCADA-related considerations where applicable. • Coordinate with cross-functional teams to identify gaps, improve control effectiveness, and promote consistent governance practices. • Contribute to audits, assessments, and evidence collection activities by organizing documentation and responding to compliance inquiries.
2026-08-27T00:00:00Z

Lab Support Technician

Marlton, NJ
onsite
Temporary / Contract
25 - 40 USD / Hourly
We are looking for a PC Technician to support a Long-term Contract assignment in Marlton, New Jersey. This role will focus on preparing, connecting, and validating laboratory-related computer and networked equipment so testing instruments can communicate reliably with Navify middleware and Epic. The ideal candidate brings hands-on technical support experience, strong device connectivity knowledge, and the ability to work closely with project teams and operational staff. Responsibilities: • Configure PCs, peripherals, and network-connected equipment to support instrument communication within the testing environment. • Connect devices to network drops using RJ45 cabling and verify connectivity through basic IP troubleshooting and diagnostic tools. • Coordinate with the technical project manager and broader team to complete setup, validation, and issue resolution activities. • Support the installation and configuration of laboratory instruments, with particular attention to reliable middleware integration. • Assist with interface testing to confirm instrument results are transmitted accurately through Navify and into Epic. • Act as an IT point of contact between technical teams and operational stakeholders during deployment activities. • Document setup procedures for each in-scope instrument and create clear handoff materials for ongoing operational support. • Help identify and resolve hardware, connectivity, and workstation issues that may affect instrument performance or deployment timelines.
2026-08-26T00:00:00Z