14 Results for Tier Ii It Support Engineer Jobs in Mount Laurel, NJ

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Sr. IT Security Engineer

Bensalem, PA
onsite
Permanent / Full Time
100000 - 140000 USD / Yearly
We are looking for a skilled Sr. IT Security Engineer to join our team in Bensalem, Pennsylvania. In this role, you will lead efforts to design, implement, and manage security solutions that safeguard the organization’s infrastructure and data. Your expertise will be instrumental in developing advanced threat detection systems, conducting vulnerability assessments, and driving compliance with industry standards. Responsibilities:• Design and deploy centralized security monitoring systems and advanced threat detection solutions to enhance incident response capabilities.• Oversee intrusion detection and prevention systems, analyzing and responding to suspicious activities to mitigate risks.• Implement and maintain network-based security solutions while establishing data privacy policies.• Perform regular vulnerability assessments using tools like Nessus, identifying and remediating security gaps.• Develop strategies for zero-day threat protection and manage endpoint protection technologies to prevent malware.• Configure and manage identity and access management systems, such as Okta, to ensure secure user authentication.• Architect secure network solutions, including firewalls, web content filtering, and data loss prevention systems.• Maintain detailed security architecture documentation and provide periodic reports on security posture.• Collaborate with IT and compliance teams to promote security best practices and ensure regulatory compliance.• Monitor and manage security devices to protect systems from internal and external threats.
2026-11-03T00:00:00Z

L1 Help Desk Technician

Fort Washington, PA
onsite
Temporary to Hire
20.9 - 24.2 USD / Hourly
We are looking for an L1 Help Desk Technician to provide dependable front-line technical support for both onsite employees and a large remote workforce in Pennsylvania. This contract position is ideal for someone who enjoys resolving everyday IT issues, supporting end users directly, and working in a Microsoft-centered environment. The role combines hands-on desktop support with remote assistance, ticket management, and routine device setup while helping maintain a smooth day-to-day technology experience across the organization. Responsibilities: • Deliver first-level technical assistance to employees working in the office as well as staff connecting remotely from other locations. • Manage incoming support requests through the ticketing queue, document issues accurately, and move cases forward to resolution in a timely manner. • Troubleshoot Windows-based hardware and software problems, including common break/fix incidents affecting desktops, laptops, and user accounts. • Provide direct one-on-one support through chat, remote access tools, and occasional phone interaction to address user concerns efficiently. • Prepare and configure end-user devices for deployment, ensuring systems are ready for business use. • Perform routine checks on key office technology and infrastructure at the beginning and end of the workday to help identify issues early. • Support a Dell-based workstation environment and assist users with Microsoft platform-related questions and technical problems. • Collaborate closely with the onsite team to extend coverage and reduce support delays for employees needing immediate assistance.
2026-10-15T00:00:00Z

Infrastructure Engineer

Radnor, PA
onsite
Temporary to Hire
0 - 0 USD / Yearly
We are looking for an Infrastructure Engineer to support and strengthen enterprise infrastructure operations across on-premises and cloud environments. This contract opportunity is ideal for a hands-on individual who can help maintain reliable data center services, improve Microsoft 365 and Azure platforms, and contribute to secure, scalable technology solutions. The role partners with internal teams and external providers to deliver practical infrastructure improvements, support end users, and drive consistent operational standards. Responsibilities: • Deliver technical support for employees using Windows, macOS, iOS, and Android devices, ensuring timely resolution of hardware, software, and access issues. • Oversee the health and performance of data center systems across physical, virtual, and hosted environments, and work with service partners to implement improvements. • Execute infrastructure updates and platform changes across servers, operating systems, virtualization layers, and storage systems using controlled deployment practices. • Administer and enhance Microsoft 365 and Azure services with a focus on usability, security, service consistency, and cost awareness. • Configure and support identity and access solutions, including Active Directory and Azure Active Directory integrations with cloud applications and SaaS platforms. • Participate in disaster recovery planning and carry out recovery procedures to validate readiness and alignment with business expectations. • Introduce tools and processes that simplify end-user support, while guiding teams through adoption of new infrastructure services and capabilities. • Create and maintain technical standards, system documentation, and operational procedures to support repeatable service delivery. • Lead or contribute to small and mid-sized infrastructure initiatives across multiple sites, coordinating tasks, timelines, and technical execution.
2026-10-27T00:00:00Z

Help Desk/Desktop Support Analyst

Somerset, NJ
onsite
Temporary / Contract
17.1 - 19.8 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to support end users in Somerset, New Jersey within the health pharm/biotech industry. This Long-term Contract position is ideal for someone who enjoys resolving technical issues, delivering dependable customer support, and working across desktop, mobile, and software environments. The role focuses on maintaining day-to-day IT operations, assisting users with hardware and application needs, and ensuring a smooth support experience through clear communication and timely follow-up. Responsibilities: • Provide front-line technical assistance for desktop, laptop, and peripheral issues, resolving incidents efficiently while maintaining a high level of customer care. • Troubleshoot operating system, software, and basic hardware problems across Microsoft Windows environments to restore user productivity as quickly as possible. • Support installation, setup, removal, and configuration of computer equipment and business applications in accordance with company standards. • Assist users with service desk requests by documenting issues accurately, updating ticket status, and ensuring proper resolution or escalation. • Offer guidance for mobile device connectivity and Bluetooth-related issues, including support for Android and iOS platforms when needed. • Perform account-related support activities in environments that use Active Directory, including basic access and user assistance tasks. • Apply foundational networking knowledge to identify connectivity issues and coordinate with other IT teams when broader support is required. • Manage multiple support priorities in a fast-moving setting while communicating clearly with users and stakeholders throughout the resolution process.
2026-10-29T00:00:00Z

Help Desk/Desktop Support Analyst

Philadelphia, PA
remote
Temporary / Contract
18 - 19 USD / Hourly
We are looking for a Help Desk Analyst to support daily technology needs for our client based in Philadelphia, Pennsylvania. This Long-term Contract position focuses on delivering dependable end-user assistance, resolving hardware and software issues, and maintaining a productive desktop computing experience. The ideal candidate is comfortable troubleshooting Microsoft Windows systems, managing support requests, and providing timely, customer-focused technical service. This role is a REMOTE help desk opportunity - Saturday and Sunday 7am EST to 4pm EST, Monday through Wednesday 4pm EST to 1 am EST) Responsibilities:• Provide front-line technical assistance for desktop, laptop, and peripheral issues affecting end users in Philadelphia, Pennsylvania.• Diagnose and resolve common Microsoft Windows 10 and general Windows operating problems with a focus on minimizing downtime.• Handle incoming service desk requests, document issues accurately, and update ticket status through resolution.• Support user account access and directory-related tasks, including routine administration within Active Directory.• Investigate basic hardware, software, and connectivity concerns and escalate more complex incidents when necessary.• Install, configure, and maintain end-user devices and standard workplace applications to ensure consistent performance.• Deliver clear technical guidance to employees and promote a positive support experience during issue resolution.
2026-10-26T00:00:00Z

Help Desk/Desktop Support Analyst

Malvern, PA
onsite
Temporary / Contract
22 - 25 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to deliver hands-on technical assistance for faculty, staff, and students in Malvern, Pennsylvania. This Long-term Contract position focuses on maintaining a reliable end-user computing environment across classrooms, offices, and shared spaces while providing responsive support for day-to-day technology issues. The ideal candidate brings strong customer service skills, broad desktop support experience, and the ability to work effectively with both onsite personnel and remote IT leadership. Responsibilities: • Provide in-person technical support for end users, addressing desktop, laptop, and device-related issues in a timely and detail-oriented manner. • Manage incoming service requests, diagnose problems, and complete ticket resolution with clear communication and consistent follow-through. • Support a diverse device environment that includes macOS, Windows, and Chromebook systems, ensuring users can work effectively across platforms. • Assist with administration and day-to-day support of Google Workspace tools, Google Admin Console functions, and Chromebook deployments. • Troubleshoot common connectivity and hardware problems involving wireless access, printers, peripherals, and basic network-related issues. • Deliver audio/visual assistance for instructional and event spaces, including projector setup, sound system support, and issue resolution during use. • Work closely with local technical colleagues to coordinate support activities and maintain smooth technology operations across the site. • Follow established direction from remote technology leadership while aligning onsite support activities with broader IT standards and priorities. • Record incidents, solutions, and support procedures accurately to improve knowledge sharing and service continuity.
2026-10-20T00:00:00Z

Help Desk/Desktop Support Analyst

Philadelphia, PA
remote
Temporary / Contract
18 - 19 USD / Hourly
We are looking for a Help Desk Analyst to support daily technology needs for our client based in Philadelphia, Pennsylvania. This Long-term Contract position focuses on delivering dependable end-user assistance, resolving hardware and software issues, and maintaining a productive desktop computing experience. The ideal candidate is comfortable troubleshooting Microsoft Windows systems, managing support requests, and providing timely, customer-focused technical service. This role is a REMOTE NIGHT SHIFT opportunity - must be available to work THURSDAY THROUGH MONDAY, 4PM EST TO 1 AM EST (able to live in any time zone). Responsibilities:• Provide front-line technical assistance for desktop, laptop, and peripheral issues affecting end users in Philadelphia, Pennsylvania.• Diagnose and resolve common Microsoft Windows 10 and general Windows operating problems with a focus on minimizing downtime.• Handle incoming service desk requests, document issues accurately, and update ticket status through resolution.• Support user account access and directory-related tasks, including routine administration within Active Directory.• Investigate basic hardware, software, and connectivity concerns and escalate more complex incidents when necessary.• Install, configure, and maintain end-user devices and standard workplace applications to ensure consistent performance.• Deliver clear technical guidance to employees and promote a positive support experience during issue resolution.
2026-10-26T00:00:00Z

Help Desk/Desktop Support Analyst

Bridgewater, NJ
onsite
Temporary / Contract
39.5865 - 45.837 USD / Hourly
We are looking for a Executive Support Analyst to provide hands-on technical support for end users (VIP, C-Suite, Executives) in Bridgewater, New Jersey. This Contract position is ideal for someone who can resolve day-to-day desktop and system issues efficiently while delivering dependable service in a healthcare-related environment. The role focuses on troubleshooting Microsoft Windows platforms, supporting user access, and managing incoming service requests with professionalism and urgency. Responsibilities:• White-Glove, VIP , Executive Support is a must. It must be your dedicated job, not something done from time to time.• Diagnose and resolve problems involving Microsoft Windows and Windows 10 systems in a timely manner.• Manage service desk ticket queues, document issue details, and track requests through completion.• Support user account access and permissions by performing routine Active Directory tasks.Experience with Intune MDM is essential• Troubleshoot common technical incidents, identify root causes, and escalate more complex issues when needed.• Install, configure, and maintain desktop devices and related software to ensure reliable performance.• Communicate clearly with employees regarding issue status, next steps, and expected resolution timelines.
2026-10-29T00:00:00Z

Help Desk/Desktop Support Analyst

Wilmington Nt, DE
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical assistance for end users in Wilmington, Delaware. This Long-term Contract position focuses on resolving day-to-day hardware, software, and operating system issues while delivering a positive support experience. The role is ideal for someone who can diagnose common technical problems efficiently, manage service requests with care, and support a stable Microsoft Windows environment. Responsibilities: • Provide front-line technical support for desktop, laptop, and Windows-related issues reported by end users. • Investigate and resolve service desk tickets promptly, ensuring accurate updates and clear communication throughout the support process. • Support user account access and directory-related tasks within Active Directory, including routine administration and troubleshooting. • Diagnose basic hardware, software, and operating system problems and apply practical solutions to restore productivity. • Maintain and support Microsoft Windows 10 devices to ensure reliable performance across the user environment. • Document incidents, resolutions, and recurring issues to improve service quality and knowledge sharing. • Escalate more complex technical matters when necessary while coordinating effectively with other support teams.
2026-10-29T00:00:00Z

Help Desk/Desktop Support Analyst

Bridgewater, NJ
onsite
Temporary / Contract
31.6635 - 36.663 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to support end users in a fast-paced healthcare environment in Bridgewater, New Jersey. This Long-term Contract position focuses on delivering reliable technical assistance, resolving day-to-day hardware and software issues, and ensuring employees can work efficiently across Microsoft-based systems. The ideal candidate brings a strong customer-service mindset, practical troubleshooting ability, and hands-on experience supporting Windows environments and directory-based user administration. Responsibilities: • Provide front-line technical support for desktop, laptop, and workstation issues reported by employees across the organization. • Diagnose and resolve problems related to Microsoft Windows operating systems, user access, and common business applications in a timely manner. • Manage service desk requests by documenting incidents, prioritizing work, and following through to resolution with clear user communication. • Support account-related tasks within Active Directory, including user access updates, password assistance, and basic administrative maintenance. • Troubleshoot hardware, software, and peripheral issues to minimize downtime and restore normal operations quickly. • Escalate complex incidents when needed and collaborate with other IT team members to ensure effective problem resolution. • Maintain accurate records of support activity, recurring issues, and applied fixes to improve service consistency. • Assist with setup, configuration, and ongoing support of Windows 10 devices for new and existing users.
2026-10-29T00:00:00Z

Desktop Support Analyst

Philadelphia, PA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a Desktop Support Analyst to provide hands-on technical support for end users and departmental technology needs in Philadelphia, Pennsylvania. This Contract position focuses on maintaining reliable desktop systems, resolving hardware and software issues, and supporting a broad range of computing equipment used in day-to-day operations. The ideal candidate brings a service-focused approach, strong troubleshooting ability, and the confidence to work independently while collaborating with technical and non-technical stakeholders. Responsibilities: • Deliver desktop support by installing, configuring, repairing, and maintaining computers, operating systems, peripheral devices, and specialized research-related equipment. • Investigate and resolve technical incidents, respond to user inquiries, and restore service quickly while escalating uncommon or higher-risk issues when needed. • Guide employees on proper system and equipment use, helping them work effectively and follow established technology practices. • Recommend appropriate hardware and software purchases by providing technical input, product guidance, and specification details for departmental needs. • Review the local computing environment to identify opportunities for improved performance, reliability, and process efficiency. • Participate in the assessment and rollout of technology solutions, including product testing, implementation support, and validation with end users. • Maintain accurate records by updating service tickets, documenting assigned work, and keeping inventory information current. • Support configuration and user administration tasks within Windows environments and Active Directory as part of daily desktop operations.
2026-10-15T00:00:00Z

Capacity Operations Engineer III

Philadelphia, PA
onsite
Temporary / Contract
45 - 50 USD / Hourly
Capacity Analytics/Data EngineerLong-term contract through 2027Hybrid in Philadelphia, PA (2-4 days onsite) This opportunity is for a Data Engineer/Capacity Analytics professional supporting private cloud infrastructure capacity planning and optimization. The role focuses on analyzing infrastructure demand, utilization, and capacity trends while developing forecasting models, reporting solutions, and automation capabilities. The environment supports technologies including VMware, OpenStack, Kubernetes, Docker, and storage platforms, with a strong emphasis on cost optimization, efficiency, and data-driven decision-making within a small, collaborative engineering team. Responsibilities:<ul><li>Analyze infrastructure demand, utilization, and capacity data across private cloud environments.</li><li>Build, maintain, and automate forecasting models to support capacity planning and resource optimization.</li><li>Develop reporting, dashboards, and data visualizations to drive operational and strategic decisions.</li><li>Monitor compute and storage utilization and proactively identify capacity risks and issues.</li><li>Support the full lifecycle of capacity management, including planning, purchasing, deployment, and decommissioning activities.</li><li>Identify opportunities to reduce waste, improve utilization, and optimize infrastructure costs.</li><li>Work with large datasets to generate actionable insights and improve forecasting accuracy.</li><li>Collaborate with engineering and architecture teams to support infrastructure planning initiatives.</li><li>Drive automation and process efficiency improvements across capacity analytics and reporting functions</li></ul>
2026-10-05T00:00:00Z

Trade Support Analyst

Newark, DE
onsite
Temporary / Contract
32 - 32 USD / Hourly
We are looking for a detail-oriented Trade Support Analyst to join a Contract opportunity in Newark, Delaware. This position supports confidentiality agreement review, negotiation coordination, and controlled distribution of sensitive credit information for secondary trading activity. The role works closely with legal, sales, trading, compliance, and research partners, making strong organization, communication, and multitasking skills essential. This is a fully onsite position suited for someone who can manage competing priorities with accuracy and sound judgment. Responsibilities: • Coordinate the drafting, review, and execution of confidentiality agreements with external counterparties involved in loan and claims trading activity. • Partner with legal, sales, and trading stakeholders to track agreement progress, resolve open items, and support negotiation follow-up. • Respond to internal and external questions regarding document status, required terms, and next steps in the agreement lifecycle. • Prepare and organize materials for approved client distribution in accordance with executed agreements and internal control standards. • Maintain and update virtual data rooms, including document posting, access management, and due diligence support. • Review sensitive information before release to confirm alignment with internal information barriers and confidentiality requirements. • Work with compliance, legal, research, and trading teams to escalate issues and ensure proper handling of restricted information. • Manage multiple time-sensitive tasks simultaneously while maintaining accurate records and high attention to detail.
2026-10-29T00:00:00Z

AI Engineer

Fort Washington, PA
onsite
Temporary / Contract
55 - 60 USD / Hourly
We are looking for an AI Engineer to help build and enhance intelligent software solutions in Fort Washington, Pennsylvania. This Long-term Contract opportunity is ideal for a senior-level engineer who combines deep .NET and C# expertise with practical experience creating AI-driven applications on the Microsoft ecosystem. In this role, you will partner with technical and business teams to deliver scalable products, improve how intelligent agents operate, and introduce modern AI capabilities into enterprise environments. Responsibilities: • Create and support enterprise applications and backend services using .NET and C# with a focus on scalability, reliability, and maintainability. • Develop AI-enabled features and agent-based solutions using Microsoft technologies such as Azure AI services, Azure OpenAI, Cognitive Services, and related platform tools. • Connect intelligent agents with business platforms, APIs, and operational workflows so they can perform useful actions across enterprise systems. • Refine model performance by shaping prompts, structuring contextual inputs, and improving how agents interpret and respond to requests. • Build retrieval-based solution patterns, including vector search and indexing approaches, to strengthen response quality and access to relevant knowledge. • Implement orchestration logic, state handling, memory strategies, and feedback mechanisms that support more effective agent behavior and task execution. • Assess AI outputs and agent performance through testing, validation methods, and continuous optimization to improve accuracy and dependability. • Work closely with product, data, engineering, and DevOps teams while also reviewing code, guiding less-experienced developers, and promoting strong development standards.
2026-10-27T00:00:00Z

14 results for Tier Ii It Support Engineer in Mount Laurel, NJ