<p>We are looking for a part-time Contracts Administrator to join our team in Philadelphia, Pennsylvania. This contract position will focus on overseeing vendor relationships, ensuring compliance with established policies, and managing administrative tasks related to contracts. The ideal candidate will bring expertise in contract management and vendor coordination to support our operations effectively.</p><p><br></p><p>Responsibilities:</p><p>• Manage vendor relationships, including communication, performance tracking, and issue resolution.</p><p>• Oversee contract administration tasks, ensuring compliance with company policies and industry standards.</p><p>• Coordinate contract documentation, review terms, and support contract negotiations.</p><p>• Utilize software tools such as Costpoint and Deltek to streamline contract processes.</p><p>• Ensure adherence to DCAA compliance standards in all contract-related activities.</p><p>• Maintain accurate records and documentation for contracts and vendor agreements.</p><p>• Collaborate with internal teams to align contract management with organizational goals.</p><p>• Provide customer service support related to contracts and vendor inquiries.</p><p>• Monitor and report on contract and vendor performance metrics.</p><p>• Support construction-related contract administration tasks as needed.</p>
<p><strong>Job Title:</strong> Technical Program Manager IV </p><p><strong>Service Type:</strong> Temporary / Contract (8 weeks)</p><p><strong>Location:</strong> Philadelphia, PA </p><p><strong>Position Overview</strong></p><p>We are seeking a highly experienced <strong>Technical Program Manager IV</strong> to lead and manage complex, enterprise-wide IT programs consisting of multiple interrelated projects. This role is ideal for a strategic thinker with deep expertise in program management, stakeholder engagement, and cross-functional leadership.</p><p>As a senior-level contractor, you will be responsible for developing program strategies, aligning them with business objectives, and ensuring successful delivery across the IT portfolio. You will collaborate with IT and business leadership to drive integration, manage scope and budgets, and ensure timely execution of initiatives that support enterprise goals.</p><p><strong>Key Responsibilities</strong></p><ul><li>Lead one or more complex IT programs, each consisting of multiple projects.</li><li>Develop and maintain high-level program strategies and business cases.</li><li>Ensure integration and alignment of projects within the broader enterprise roadmap.</li><li>Adjust project scope, timelines, and budgets based on evolving business needs.</li><li>Communicate program direction, strategy, and updates to IT and business leadership.</li><li>Deliver all projects within the portfolio on time, within budget, and aligned with strategic objectives.</li><li>Track key milestones and provide guidance to project managers on necessary adjustments.</li><li>Partner with senior business leaders to identify and prioritize IT opportunities.</li><li>Apply advanced knowledge of project management methodologies and tools.</li><li>Provide leadership and oversight to project managers, team leads, and support staff.</li></ul>
<p>We are looking for an experienced Senior Accountant to join our team located in the Greater Philadelphia Region. This Senior Accountant Contract-to-Permanent position offers the opportunity to apply your expertise in nonprofit accounting, grant management, and transactional finance in the healthcare and social assistance sector. The ideal Senior Accountant candidate will be passionate about managing financial processes and ensuring compliance with organizational and regulatory standards.</p><p><br></p><p>What you get to do every single day:</p><p>• Support the preparation and execution of the annual budgeting process by gathering and analyzing relevant financial data.</p><p>• Conduct detailed operational trend, cost, and variance analyses, providing clear explanations and actionable recommendations.</p><p>• Perform regular audits of internal financial controls to ensure compliance with organizational standards and identify opportunities for process improvement.</p><p>• Oversee the preparation and submission of monthly and quarterly grant invoices, ensuring accuracy and timeliness.</p><p>• Develop and maintain payroll allocation modules, reconciling supply expenditures and ensuring accurate payroll uploads to the general ledger.</p><p>• Collaborate with the Accounting Manager to provide training on federal grant invoicing and assist with year-end financial reporting.</p><p>• Work closely with accounts payable, payroll, and program managers to ensure accurate allocation of receivables and proper staffing for grants.</p><p>• Coordinate with external auditors by providing requested financial data and documentation during audits.</p>
<p>Our client in the Somerville area is seeking a dynamic and experienced professional to fill the role of Senior Procurement Specialist. This position involves key responsibilities in overseeing procurement processes, vendor management, and cost optimization strategies, as well as driving operational efficiency. The selected candidate will collaborate across teams to align purchasing activities with organizational priorities and ensure timely execution of procurement workflows. 3–5 years of procurement experience with significant exposure to advanced supply chain systems. Bachelor’s degree in business, supply chain, or a related field is preferred.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Develop and manage supplier relationships to identify opportunities for improved value and cost savings.</li><li>Monitor and execute purchase orders through advanced software tools to ensure accurate and timely fulfillment.</li><li>Communicate and resolve vendor-related issues, including order discrepancies and changes to inventory plans.</li><li>Liaise with internal stakeholders to understand inventory and demand trends, driving informed purchasing decisions.</li><li>Prepare performance metrics and reports to evaluate procurement outcomes and supplier reliability.</li><li>Implement and refine policies and processes that support best practices in sourcing and procurement.</li><li>Conduct market research to identify trends impacting product cost and availability.</li></ul><p><br></p><p>Benefits: </p><ul><li>Medical, Dental, Vision Benefits </li><li>401k with a match </li><li>Paid Time Off </li></ul><p><br></p>
We are looking for a highly experienced Project Manager/Senior Consultant to manage complex M& A programs within the pharmaceutical industry. This role involves leading integration and divestiture projects across multiple functional areas, ensuring smooth transitions in operations, technology, and financial systems. As part of a long-term contract position based in Bridgewater, New Jersey, you will play a pivotal role in driving strategic objectives and ensuring compliance with industry standards.<br><br>Responsibilities:<br>• Lead the planning, execution, and delivery of M& A integration and divestiture initiatives across diverse business units.<br>• Develop and maintain detailed transition plans, documenting milestones, risks, and ownership to ensure alignment with program goals.<br>• Conduct pre-acquisition assessments to identify potential impacts on operations, systems, and finances.<br>• Collaborate with cross-functional teams, including IT, finance, legal, and operations, to align on post-merger strategies.<br>• Facilitate change management processes to ensure organizational readiness and effective communication throughout transitions.<br>• Monitor progress against integration milestones and report on performance using standardized dashboards and KPIs.<br>• Ensure all activities comply with regulatory requirements and internal audit standards.<br>• Provide leadership in managing competing priorities and deadlines across multiple projects.<br>• Identify and mitigate risks associated with integration and divestiture activities.<br>• Drive accountability among stakeholders to achieve project objectives and deliverables.
<p><strong>Project Manager III</strong></p><p><br></p><p>A client of ours is looking for a Project Manager III to lead and oversee a portfolio of projects within a dynamic business environment. As this is a long-term contract position, the ideal candidate will be skilled in managing resources, facilitating discussions, resolving conflicts, and delivering projects that meet stakeholder expectations while adhering to budget and timeline constraints.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Manage and oversee a portfolio of projects, ensuring efficient allocation of resources and adherence to budgetary guidelines.</li><li>Track project progress using established mechanisms, providing timely updates to senior management and stakeholders.</li><li>Identify and address potential resource conflicts and scheduling challenges, proposing solutions to ensure smooth project execution.</li><li>Foster strong relationships with stakeholders, including consultants, procurement teams, and business units, to facilitate collaboration and knowledge sharing.</li><li>Supervise project teams, ensuring workloads are balanced and objectives are met effectively.</li><li>Continuously evaluate and improve project processes, systems, and technologies to enhance efficiency and achieve organizational goals.</li><li>Guide and motivate project teams, prioritizing tasks and allocating resources to meet business objectives.</li><li>Maintain accurate project documentation, including approvals and permits, to ensure compliance and facilitate future reviews.</li><li>Initiate project programs by defining charters, identifying risks, and managing interdependencies to ensure seamless transitions across initiatives.</li><li>Monitor budgets, forecasts, and schedules; track progress; identify risks; and implement corrective actions to keep projects on track.</li><li>Build and maintain strong stakeholder relationships across business units, consultants, procurement, and leadership to foster collaboration and resolve conflicts.</li><li>Oversee and prioritize team workloads, ensuring effective resource utilization, growth, and high performance.</li></ul>
<p>We are looking for a detail-oriented SR. AR/Billing Specialist to join our team on a contract basis in Monmouth County, New Jersey. In this role, you will collaborate with various departments to ensure timely and accurate billing processes, expense recovery, and reporting. This position offers an exciting opportunity for professionals with strong analytical skills and a passion for process improvement to thrive in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and deliver client invoices promptly, adhering to established protocols and deadlines.</p><p>• Generate and analyze detailed financial reports using tools such as Tableau, Power BI, and Excel.</p><p>• Collaborate with internal teams, including case workers, IT, and collections, to ensure successful expense recovery and accurate reporting.</p><p>• Develop and implement effective management reports to support financial and operational decision-making.</p><p>• Maintain a strong focus on quality and continuously identify opportunities for process improvement.</p><p>• Monitor and achieve personal performance targets set by the Billing Manager.</p><p>• Utilize advanced Excel skills for data analysis and reporting to support business objectives.</p><p>• Apply financial acumen to interpret complex data and provide actionable recommendations.</p><p>• Ensure adherence to company policies and client protocols throughout all billing activities.</p>
<p>Are you a seasoned sourcing professional ready to make an impact within the pharmaceutical and life sciences sectors? Robert Half is seeking a <strong>Strategic Sourcing Manager</strong> for a 6-month contract role based <strong>hybrid onsite (3 days a week)</strong> in <strong>Princeton, NJ</strong>. In this role, you will lead procurement strategies for both direct and indirect categories, driving supplier optimization, cost efficiencies, and compliance with industry regulations.</p><p>This position offers a great opportunity to bring your expertise in sourcing, negotiation, and stakeholder collaboration to an organization focused on delivering measurable value and operational excellence.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Develop and execute strategic sourcing plans across direct categories (e.g., APIs, packaging) and indirect categories (e.g., transportation, laboratory supplies).</li><li>Lead supplier negotiations to secure favorable terms, reduce risks, and improve service levels.</li><li>Partner with cross-functional teams, including manufacturing, quality, and regulatory departments, to align procurement strategies with organizational objectives.</li><li>Monitor supplier performance and analyze market trends to identify opportunities for cost savings and innovation.</li><li>Create, review, and manage vendor contracts, ensuring compliance with internal policies and regulatory standards.</li><li>Conduct benchmarking and leverage market intelligence to drive procurement decisions and strategic category improvements.</li><li>Foster supplier relationships to align with business goals while addressing challenges proactively.</li><li>Track and report on KPIs to measure the results of sourcing initiatives and cost savings.</li><li>Manage RFQs, RFIs, and RFPs by developing specifications and scopes of work.</li><li>Ensure vendors comply with industry regulations (e.g., GxPs) while maintaining operational and financial efficiency.</li></ul><p><br></p>
<p>We are looking for an experienced Audit Manager to join our team on a long-term contract basis. As an Audit Manager, the role requires expertise in regulatory compliance, Sarbanes-Oxley audits, and a deep understanding of the banking industry. The ideal Audit Manager candidate will excel at identifying risks, evaluating controls, and ensuring adherence to financial regulations while delivering meaningful insights to improve processes. Situated in the Greater Philadelphia Region, this position offers a dynamic opportunity to contribute to governance, risk management, and compliance strategies.</p><p><br></p><p>What you get to do every single day:</p><p>• Lead and oversee audits focused on regulatory compliance, Sarbanes-Oxley requirements, and internal control processes within the banking sector.</p><p>• Assess current processes to ensure alignment with regulatory frameworks such as Dodd-Frank, Basel accords, and Federal Reserve guidelines.</p><p>• Identify risks, control gaps, and deficiencies, and propose actionable recommendations to enhance processes and controls.</p><p>• Support Sarbanes-Oxley compliance efforts, including evaluating key controls, conducting walkthroughs, and performing testing and documentation.</p><p>• Prepare detailed audit reports that summarize findings, risks, and recommendations for stakeholders and senior management.</p><p>• Collaborate with departments such as Compliance, Finance, Legal, and IT to provide strategic advice on regulatory changes and their impact.</p><p>• Monitor regulatory developments to maintain audit readiness and compliance with new standards.</p><p>• Offer advisory support to improve governance, risk management, and compliance practices within the organization.</p><p>• Facilitate the resolution of identified issues to ensure timely remediation and compliance.</p><p>• Mentor and train staff on audit methodologies, regulatory requirements, and best practices in compliance.</p>
We are looking for an experienced Senior Software Developer to join our team on a 6-month contract in Philadelphia, Pennsylvania. In this role, you will leverage your expertise in .NET, C#, and Blazor to design, develop, and maintain high-quality, full-stack web applications. This is a fantastic opportunity to work in a dynamic environment, contributing to impactful software projects using cutting-edge Microsoft technologies.<br><br>Responsibilities:<br>• Design, develop, and maintain scalable full-stack web applications using C#, .NET Framework, and Blazor.<br>• Develop and integrate APIs and web services to ensure seamless data exchange and application functionality.<br>• Build and maintain robust client applications, ensuring compatibility with external services and internal systems.<br>• Create and optimize database solutions using Microsoft SQL Server, including stored procedures and performance tuning.<br>• Collaborate closely with project managers, team leads, and other developers to deliver high-quality software solutions.<br>• Conduct thorough code reviews and resolve technical issues to maintain optimal application performance.<br>• Manage development environments using Visual Studio to ensure efficient coding and workflow processes.<br>• Quickly adapt to existing codebases and development practices to contribute effectively within the contract period.<br>• Stay informed about best practices and advancements in Microsoft technologies and cybersecurity protocols.
<p><strong>Cost Accounting Manager </strong></p><p><br></p><p>A client of ours is looking for a Cost Accounting Manager for a contract role. The ideal candidate will be responsible for overseeing all aspects of cost accounting, including standard costing, BOM (Bill of Materials) management, and system reporting within EPICOR. This role requires strong analytical skills, a deep understanding of manufacturing cost structures, and the ability to partner cross-functionally to drive financial accuracy and efficiency.</p><p><br></p><p><strong>Responsibilities of Cost Accounting Manager </strong></p><ul><li>Manage and oversee the company’s cost accounting function, ensuring accuracy in standard costs, inventory valuation, and cost reporting.</li><li>Develop, maintain, and update standard costing models to reflect current production processes and costs.</li><li>Oversee the accuracy of Bills of Materials (BOMs) and routings to ensure proper cost roll-ups and product costing.</li><li>Leverage EPICOR ERP system to extract, analyze, and report cost data, ensuring system integrity and alignment with accounting standards.</li><li>Monitor and analyze manufacturing variances, identifying root causes and recommending corrective actions.</li><li>Collaborate with operations, supply chain, and production teams to provide cost analysis, forecasting, and recommendations to improve profitability.</li><li>Lead monthly and quarterly cost close processes, including reconciliations and journal entries.</li><li>Prepare and present cost reports, financial analysis, and performance metrics to senior management.</li><li>Ensure compliance with GAAP and company policies for cost accounting practices.</li><li>Provide leadership, mentoring, and development to cost accounting staff.</li></ul><p><br></p>
<p>Robert Half is looking for a Procurement Manager to oversee and optimize the acquisition of goods and services for our client's operational needs. This Procurement Manager role requires a commitment to ethical practices, compliance with regulations, and fostering transparency in procurement processes. The ideal candidate will ensure timely and cost-effective purchasing while maintaining high standards of quality and efficiency.</p><p><br></p><p>Responsibilities:</p><ul><li>Develop and implement procurement strategies that align with operational goals and organizational objectives.</li><li>Manage all procurement activities, including sourcing, tendering, contract negotiations, and supplier relations.</li><li>Evaluate and select vendors through standardized processes that prioritize quality, cost-effectiveness, and ethical practices.</li><li>Conduct risk assessments for procurement processes and supplier relationships, addressing potential challenges proactively.</li><li>Monitor and improve procurement performance using key performance indicators (KPIs).</li><li>Ensure adherence to legal, regulatory, and internal compliance standards in all purchasing activities.</li><li>Build and maintain strong relationships with suppliers, fostering long-term partnerships while avoiding conflicts of interest.</li><li>Regularly audit procurement activities to identify areas for improvement and ensure consistency.</li></ul>
<p>We are looking for a detail-oriented Human Resource Recruiter to join our team located in Greater Philadelphia Region. In this long-term Human Resource Recruiter contract position, you will play a key role in sourcing top-tier talent, managing recruitment processes, and supporting administrative functions within the financial services industry. This is an excellent opportunity to contribute to a dynamic environment while collaborating closely with senior leadership.</p><p><br></p><p>What you get to do every single day:</p><p>• Source and evaluate resumes to identify candidates with relevant experience, particularly for financial advisor roles.</p><p>• Conduct cold outreach to potential candidates using various platforms.</p><p>• Schedule interviews and coordinate with hiring managers to ensure streamlined processes.</p><p>• Organize and oversee new training sessions and orientation programs.</p><p>• Collaborate with senior leaders to facilitate team trainings and development initiatives.</p><p>• Handle day-to-day administrative tasks to support office operations.</p><p>• Finalize and distribute agenda items for meetings and events.</p><p>• Coordinate schedules across departments and with managers to optimize efficiency.</p>
<p><strong>Buyer </strong></p><p><br></p><p>We are looking for a skilled Buyer to join our team on a contract basis in Bethlehem, Pennsylvania. The ideal candidate will play a key role in managing commodities, supplier relationships, and contract execution while contributing as a valued member of the leadership team.</p><p><br></p><p><strong>Responsibilities of Buyer </strong></p><ul><li>Manage assigned commodities, ensuring cost-effectiveness, quality, and timely delivery</li><li>Develop and maintain relationships with suppliers to optimize performance and support production needs</li><li>Negotiate and manage contracts, including renewals and performance evaluations</li><li>Collaborate with cross-functional teams, including operations, engineering, and finance</li><li>Provide strategic input as part of the leadership team to support business objectives and continuous improvement initiatives</li><li>Monitor market trends and supply chain risks to develop sourcing strategies</li></ul><p><br></p>
<p>Our client is looking for an experienced Merchandising Manager to join their team in the Old Bridge, New Jersey area. In this role, you will oversee strategic planning, execution, and income objectives for assigned grocery categories. Your efforts will focus on optimizing sales, managing vendor relationships, and ensuring alignment with business goals.</p><p><br></p><p>Responsibilities:</p><p>• Develop and achieve budget objectives, including sales targets, gross profit margins, and promotional income for assigned categories.</p><p>• Lead negotiations with vendors and brokers to secure competitive pricing, promotional programs, and contracts.</p><p>• Plan and implement weekly promotional campaigns, including creating competitive ads and accurate sales forecasts.</p><p>• Prepare and present materials for committee meetings, such as competitive ad reviews, promotional price points, and new product proposals.</p><p>• Conduct market research to analyze trends, competitor strategies, and category performance for informed decision-making.</p><p>• Maintain and optimize product assortments by managing item setup, cost accuracy, and inventory updates.</p><p>• Resolve vendor billing issues efficiently, ensuring accurate and timely processing of invoices and payments.</p><p>• Monitor and maintain gross profit margin targets in alignment with quarterly goals.</p><p>• Perform regular pricing reviews to ensure competitiveness in the market.</p><p>• Collaborate with vendors and attend industry events to negotiate deals and secure promotions for the organization.</p>
<p>We are looking for a skilled Procurement Systems Manager to join our team in Princeton, New Jersey. This long-term contract position requires a strategic and detail-oriented individual who can act as the key liaison between Procurement, Supply Chain, IT, and external vendors. The role focuses on managing, enhancing, and supporting procurement and supply chain systems to drive efficiency and optimization.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the implementation and upgrades of procurement and supply chain platforms, ensuring seamless integration and functionality.</p><p>• Collaborate with IT teams and external vendors to translate business needs into technical solutions.</p><p>• Manage multiple projects simultaneously, maintaining adherence to timelines, budgets, and deliverables.</p><p>• Facilitate cross-functional meetings to drive accountability and foster collaboration among teams.</p><p>• Monitor vendor service level agreements related to procurement systems and tools.</p><p>• Conduct user acceptance testing and coordinate testing efforts across stakeholders.</p><p>• Develop and maintain accurate system documentation, user guides, and training materials.</p><p>• Identify opportunities for process improvement and implement system optimizations.</p><p>• Provide training sessions to end-users and stakeholders to ensure effective utilization of systems.</p><p>• Troubleshoot system-related issues and coordinate resolutions with IT and vendor teams.</p>
A global biopharmaceutical company with a growing U.S. presence is seeking a Director of Pricing Policy and Analytics to lead pricing policy evaluation and build an advanced analytics function within the U.S. Pricing & Contracting team. This role plays a key part in shaping pricing strategies, assessing the impact of evolving healthcare policy, and supporting executive decision-making through data-driven insights.<br><br>In this role, you will:<br><br>Evaluate the impact of U.S. healthcare policy (e.g., IRA, CMS reforms, international reference pricing) on pricing strategies and market access.<br><br>Design and implement data-driven pricing dashboards and analytical models to support pricing decisions and strategic planning for in-line and pipeline assets.<br><br>Benchmark pricing strategies across therapeutic areas and geographies; track payer/PBM behavior, formulary trends, and contract performance.<br><br>Oversee advanced analytics efforts, including price elasticity analysis, scenario modeling, and value-based pricing strategy development.<br><br>Use claims data and forecasting tools to inform data-backed reimbursement strategies.<br><br>Collaborate cross-functionally with Market Access, Government Affairs, Legal, Regulatory, Finance, and Commercial teams to ensure pricing approaches are consistent, competitive, and compliant.<br><br>Key stakeholders include:<br><br>U.S. Market Access & Patient Services<br><br>Government Affairs<br><br>Finance & Government Pricing<br><br>Legal and Compliance<br><br>What we’re looking for:<br><br>8–12 years of experience in pharmaceutical pricing and contracting, pricing policy, market access, or advanced analytics, particularly within brand/specialty products.<br><br>Master’s degree preferred (e.g., MBA, Finance, Healthcare Management, or related field).<br><br>Strong knowledge of U.S. healthcare reimbursement landscape and pricing frameworks; global exposure a plus.<br><br>Hands-on experience with value-based contracting and policy analysis.<br><br>Proficiency with SAS, R, Python, or Tableau for data modeling and visualization.<br><br>Excellent communication skills and the ability to simplify complex data for senior leadership.<br><br>Ideal candidate traits:<br><br>Analytical mindset with a proactive, hands-on approach.<br><br>Entrepreneurial spirit with the ability to manage multiple initiatives in a fast-moving environment.<br><br>Detail-oriented and highly organized.<br><br>Additional Details:<br><br>Travel: Approximately 10%<br><br>Work model: Hybrid (3 days per week in Princeton, NJ office)<br><br>Benefits include:<br><br>401(k) with match<br><br>Medical, dental, and vision insurance<br><br>Company-paid life and disability coverage<br><br>HSA/FSA options<br><br>Legal and pet insurance<br><br>Paid parental leave<br><br>Mental health resources<br><br>Employee discounts and incentive compensation programs
<p>We are seeking an experienced Oracle Hyperion Financial Management (HFM) Administrator to lead the administration and strategic management of the HFM platform. This critical role will contribute to ensuring system stability, accuracy, and performance while supporting enterprise-wide financial consolidation, reporting, and planning processes. This is a long-term contract role that will follow an onsite hybrid model, requiring collaboration both in-office and remotely.</p><p><br></p><p>Key Responsibilities</p><ul><li>Administer and maintain Oracle Hyperion Financial Management (HFM) applications and related components.</li><li>Configure, patch, upgrade, and monitor system performance to ensure peak functionality.</li><li>Ensure data integrity, system security, and operational reliability.</li><li>Collaborate with cross-functional finance and IT teams to support month-end, quarter-end, and year-end close processes.</li><li>Manage metadata, data loading, mapping, and validation processes for internal reporting accuracy.</li><li>Establish and maintain governance standards including detailed documentation for processes and configurations.</li><li>Provide advanced support to end-users, address system issues, and lead continuous improvement initiatives.</li><li>Support internal controls and ensure SOX compliance for financial systems.</li></ul><p><br></p>
<p>Industry-leading company seeks a Director of Customer Experience with proven expertise in customer experience, customer service, customer success and leadership. As the Director of Customer Experience, you will oversee the proper operations of the customer service department and ensure customers are receiving timely, accurate and professional service. This candidate will also monitor target revenues, implement sales strategies, create annual department budgets and forecast, manage department expenses, handle employee performance reviews, direct data management, develop and implement customer service policies, prepare monthly tracking reports, draft internal correspondence, maintain customer records, and assist other departments as needed for customer service functions. The ideal candidate for this role should have corporate customer service experience, strong multi-tasking capabilities, and excellent problem-solving skills.</p><p><br></p><p>What you get to do everyday</p><p>· Account/Database Management</p><p>· Order Management</p><p>· Resolve customer inquiries/billing disputes</p><p>· Develop and implement customer service strategies</p><p>· Oversee training and research programs</p><p>· Collaborate cross-functionally with other departments</p><p>· Troubleshoot data performance inquiries</p><p>· Train, Coach, and Mentor Customer Service Team</p>
We are looking for a skilled Media Buyer to join our team in Wilmington, Delaware. In this role, you will oversee media planning and buying strategies across multiple brands, ensuring campaigns are executed effectively and align with organizational goals. This position offers an exciting opportunity to collaborate with internal teams and external partners while driving impactful media initiatives.<br><br>Responsibilities:<br>• Lead the development and execution of media planning strategies tailored to targeted campaigns across various brands.<br>• Create and manage RFPs, tactical media plans, and vendor selection processes, including presentations to stakeholders.<br>• Provide strategic recommendations on media channel selection, partner alignment, and budget allocation.<br>• Supervise onboarding processes for media partners and ensure the optimization of campaign performance.<br>• Collaborate with internal teams and external media partners to launch campaigns, analyze reports, and implement changes as needed.<br>• Maintain detailed media flowcharts and oversee the creation of traffic workbooks and creative asset trackers.<br>• Manage technical aspects such as creative asset specifications, brand safety protocols, and ad verification tools.<br>• Ensure all campaigns comply with industry regulations and internal organizational standards.<br>• Support partner negotiations and foster long-term relationships with media vendors.
