Add your latest resume to match with open positions.

9 results for Product Support Specialist in Mount Laurel, NJ

Application Support Engineer

Trumbauersville, PA
onsite
Permanent / Full Time
75000 - 80000 USD / Yearly
We are looking for an Application Support Engineer to strengthen and improve enterprise applications in Trumbauersville, Pennsylvania. This position supports critical business systems with an emphasis on Epicor, while working across departments to keep processes efficient, reliable, and aligned with operational goals. The ideal candidate brings a strong understanding of end-to-end business workflows, analytical problem-solving skills, and the ability to turn system and data insights into practical improvements. Responsibilities: • Provide day-to-day support for enterprise applications, with primary ownership of Epicor-related issues, enhancements, and user needs. • Partner with teams across sales, customer service, production, purchasing, supply chain, quality, and finance to understand process challenges and improve system performance. • Analyze business workflows spanning quote-to-cash and procure-to-pay to identify opportunities for better efficiency, accuracy, and system utilization. • Develop reports, metrics, and key performance indicators by extracting and interpreting data to support informed decision-making. • Investigate application problems, troubleshoot root causes, and coordinate solutions that minimize disruption to business operations. • Translate business requirements into functional system updates, process improvements, and practical technical recommendations. • Collaborate with IT and business stakeholders to align application capabilities with operational and financial objectives. • Support ongoing optimization efforts within the ERP environment, including testing, documentation, and user guidance for system changes.
2026-07-29T00:00:00Z

Sales Support

Trenton, NJ
onsite
Temporary to Hire
28 - 30 USD / Hourly
We are looking for a Sales Support specialist to join a organization in Trenton, New Jersey. This Contract to permanent opportunity is ideal for someone who enjoys keeping sales activity organized, moving opportunities forward, and providing reliable coordination across teams. The person in this role will help streamline daily sales operations, support customer-facing preparations, and ensure timely follow-up throughout the sales process. Responsibilities:• Coordinate daily administrative and operational activities that help the sales team stay organized and responsive.• Track active opportunities and assist with the next steps needed to move them closer to completed orders.• Maintain regular communication with sales team members to monitor pipeline progress and encourage timely follow-up.• Prepare materials and logistical details for customer meetings, site visits, and technical conversations.• Review incoming lower-priority leads, complete initial qualification steps, and route viable opportunities to Area Sales Representatives.• Manage assigned support tasks based on business priorities and direction provided by sales leadership.• Assist with documentation, internal coordination, and order-related activities to improve overall sales execution.
2026-07-31T00:00:00Z

Customer Experience Specialist

Somerset, NJ
onsite
Temporary / Contract
19 - 22 USD / Hourly
We are looking for a Customer Experience Specialist to support customers and ensure a smooth experience throughout the order lifecycle. This Long-term Contract position focuses on responding to inquiries, coordinating order-related activities, and maintaining strong communication with both internal teams and external clients. The ideal candidate will bring a service-minded approach, strong written communication skills, and the ability to resolve issues efficiently while supporting account needs. Responsibilities: • Manage customer inquiries through email and other communication channels, providing timely and attentive support. • Coordinate order entry, updates, and follow-through to help ensure accurate and efficient fulfillment. • Maintain customer accounts by reviewing details, updating information, and addressing service-related needs. • Investigate order concerns and work across teams to resolve issues with clarity and urgency. • Serve as a key point of contact for customers, keeping them informed on order status and next steps. • Partner with internal departments to support smooth execution of customer requests and fulfillment activities.
2026-07-31T00:00:00Z

Desktop Support Analyst

Philadelphia, PA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a Desktop Support Analyst to provide hands-on technical support for end users in a healthcare environment in Philadelphia, Pennsylvania. This is a Contract position focused on maintaining reliable workstation performance, resolving desktop-related issues, and delivering responsive support across Windows-based systems. The ideal candidate brings practical experience with hardware troubleshooting, account administration, and desktop imaging while ensuring a smooth day-to-day technology experience for staff. Responsibilities: • Provide technical assistance for desktop computers, workstations, and peripheral devices, diagnosing issues and restoring functionality in a timely manner. • Install, configure, and support Windows 10 systems to ensure consistent performance, security, and usability for end users. • Manage user accounts and access requests within Active Directory, including password resets, permissions updates, and basic account maintenance. • Perform desktop imaging, system setup, and equipment deployment for new and existing employees across the organization. • Troubleshoot hardware-related problems involving PCs, monitors, docking stations, printers, and other end-user equipment. • Document support activities, recurring issues, and resolution steps to improve service efficiency and knowledge sharing. • Coordinate device replacements, software installations, and workstation upgrades in alignment with operational needs. • Escalate complex incidents when necessary and collaborate with broader IT teams to achieve timely resolution.
2026-07-16T00:00:00Z

Purchasing Specialist

Newark, DE
onsite
Permanent / Full Time
70000 - 100000 USD / Yearly
Client within the construction industry seeks a Purchasing Specialist to join our team. In this Purchasing Specialist role, you will play a key part in ensuring the efficient procurement of materials and supplies needed for various projects. This position requires a proactive approach to vendor management, cost control, and inventory coordination to meet project deadlines effectively. Responsibilities:<ul><li>Evaluate vendor proposals to secure competitive pricing, maintain quality standards, and ensure timely delivery.</li><li>Negotiate contracts, pricing, and terms with suppliers to achieve cost efficiencies while fostering strong vendor relationships.</li><li>Generate purchase orders and oversee order tracking to guarantee accurate and timely delivery to job sites.</li><li>Collaborate with project managers, warehouse personnel, and field teams to anticipate material needs and avoid delays.</li><li>Monitor inventory levels and support warehouse operations to prevent shortages and excess stock.</li><li>Maintain precise purchasing records and documentation within company systems.</li><li>Identify alternative suppliers and cost-effective material options to support budget goals.</li><li>Ensure adherence to company policies, safety regulations, and contractual obligations.</li></ul>
2026-07-27T00:00:00Z

Purchasing Specialist

Pennsauken, NJ
onsite
Temporary to Hire
21 - 23 USD / Hourly
We are looking for a detail-oriented Purchasing Specialist to support daily procurement operations for an onsite team in New Jersey. This long-term contract opportunity is ideal for someone who enjoys coordinating with vendors, managing order activity, and keeping purchasing records accurate and up to date. The person in this role will help maintain steady supply flow, support internal departments, and contribute to efficient, cost-conscious purchasing decisions. Responsibilities:• Create and manage purchase orders, requisitions, and related procurement paperwork to support ongoing business needs.• Communicate with suppliers to request pricing, confirm order details, and secure delivery commitments.• Track open orders, follow up on acknowledgements, and expedite shipments when timelines are at risk.• Maintain organized vendor information, purchasing files, and procurement records with a high level of accuracy.• Partner with internal teams to understand material or service needs and align purchasing activity with operational priorities.• Review invoices against order documentation and help resolve pricing, quantity, or receipt discrepancies.• Assist with monitoring inventory levels and support replenishment planning for needed supplies and materials.• Prepare basic purchasing reports and help identify opportunities for improved supplier performance or cost savings.
2026-07-30T00:00:00Z

Contract Support Analyst

Toms River, NJ
remote
Temporary / Contract
25 - 30 USD / Hourly
Position OverviewThe client is seeking a Contract Support Analyst to assist with vendor onboarding and customer communications during a critical business transition. This role will focus on managing the re-onboarding process for existing customers and coordinating communications related to the company's recent name change. The ideal candidate is highly organized, detail-oriented, and able to manage multiple accounts while providing excellent customer service.Responsibilities<ul><li>Complete and process vendor re-onboarding documentation, including:</li><li>W-9 forms</li><li>Vendor registration forms</li><li>Insurance certificates</li><li>Customer-required supplier portal registrations</li><li>Serve as the primary point of contact for customers throughout the re-onboarding process, ensuring all documentation is completed accurately and submitted on time.</li><li>Contact existing customers by phone and email to communicate the company name change and provide any required supporting documentation.</li><li>Maintain detailed tracking logs of onboarding activities, monitor outstanding items, and follow up to ensure timely completion.</li><li>Partner with Finance, Legal, and Operations teams to gather necessary documentation and approvals.</li><li>Respond professionally and promptly to customer questions regarding vendor setup, onboarding requirements, and the company name change.</li><li>Escalate complex onboarding issues or contractual concerns to the Senior Contracts Manager when necessary.</li></ul>
2026-07-30T00:00:00Z

Help Desk/Desktop Support Analyst

West Chester, PA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical support and contribute to daily IT operations for a growing team in West Chester, Pennsylvania. This Long-term Contract position is ideal for someone who enjoys solving user issues, maintaining stable technology environments, and supporting a broad range of desktop and infrastructure needs. The role combines front-line end-user assistance with routine administrative and operational work across core IT systems. Responsibilities: • Deliver in-person and remote technical assistance for employees experiencing hardware, software, login, or network-related issues. • Handle support requests across multiple escalation levels, ensuring tickets are documented, prioritized, and resolved with professionalism and urgency. • Maintain user accounts and access within Active Directory, including updates to permissions, group membership, and account settings. • Review system notifications and help investigate operational issues affecting desktops, servers, or connectivity. • Assist with scheduled patching activities, system upkeep, and other recurring maintenance tasks that support environment stability. • Provide support for server-related operations and contribute to broader IT administration responsibilities as assigned. • Work closely with IT leadership and technical team members to address daily support demands and assist with smaller improvement initiatives. • Support end-user computing environments built on Microsoft Windows and help maintain consistent service desk performance.
2026-07-30T00:00:00Z

L1 Help Desk Technician

Fort Washington, PA
onsite
Temporary to Hire
0 - 0 USD / Yearly
We are looking for an L1 Help Desk Technician to provide hands-on and remote technical support for employees in Fort Washington, Pennsylvania. This contract opportunity with permanent potential is ideal for someone who enjoys resolving day-to-day desktop and user issues in a Microsoft-centered environment while delivering dependable support to both office-based and remote staff. The position focuses on first-level troubleshooting, device readiness, ticket management, and responsive customer service in a Dell-based workplace. Responsibilities: • Deliver first-line technical assistance to employees working onsite and remotely, resolving common hardware, software, and access-related issues. • Manage incoming support requests through a ticketing queue, documenting updates clearly and advancing unresolved matters when needed. • Provide user support primarily through remote tools and messaging, while also assisting with occasional phone-based requests. • Diagnose and fix routine desktop and laptop problems, including break/fix support for Windows-based systems and standard business applications. • Set up and prepare end-user devices for deployment, ensuring equipment is ready for daily use. • Perform regular checks of core office technology each morning and afternoon to help identify issues before they affect users. • Support account and access tasks within Active Directory and related Microsoft tools as part of day-to-day service desk activities. • Work closely with the local IT team to maintain reliable support coverage for a workforce split between office and remote operations.
2026-07-30T00:00:00Z