9 results for Help Desk Technician Ii in Mount Laurel, NJ

Help Desk/Desktop Support Analyst

Philadelphia, PA
onsite
Temporary
0 - 0 USD / Yearly
We are looking for a dedicated Help Desk/Desktop Support Analyst to join our team in Philadelphia, Pennsylvania. In this long-term contract role, you will play a key part in providing hands-on technical assistance and troubleshooting support to ensure smooth operations. This position offers an excellent opportunity for individuals eager to grow their IT skills while contributing to essential projects. Responsibilities: • Assist in the installation, setup, and maintenance of computer systems and hardware. • Respond to IT-related inquiries and provide solutions to technical issues via phone or in-person support. • Troubleshoot and resolve problems related to Windows operating systems, including Windows 10 and Windows 11. • Carry and deliver equipment to designated locations within the facility as needed. • Manage service desk tickets and ensure timely resolution of user concerns. • Utilize Active Directory to manage user accounts and permissions effectively. • Provide basic troubleshooting and technical support for common software and hardware issues. • Collaborate with team members to ensure seamless migration to Windows 11. • Document technical processes and solutions to improve future support efforts.
2026-03-23T00:00:00Z

Help Desk/Desktop Support Analyst

Camden, NJ
onsite
Contract / Temporary to Hire
25 - 28 USD / Hourly
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in Camden, New Jersey. This Contract to permanent position offers an excellent opportunity to provide technical support and ensure smooth operation of IT systems and equipment. The ideal candidate will demonstrate expertise in Microsoft technologies and a commitment to delivering exceptional service to end users. Responsibilities: • Manage and maintain various aspects of the Microsoft environment, including Active Directory and Exchange. • Provide support for virtual desktop environments utilizing VMWare as well as other end-user hardware. • Build, configure, and maintain desktops, laptops, virtual desktops, and mobile devices. • Operate and troubleshoot AV equipment, video conferencing systems, and conference room technologies. • Offer technical assistance to end users by diagnosing and resolving software and hardware issues. • Deliver on-site support for executive meeting spaces, amenity floors, and large-scale events such as client presentations. • Assist with technical setups and troubleshooting for after-hours events and meetings. • Respond to service desk tickets efficiently and provide solutions to reported problems. • Collaborate with team members to ensure smooth and uninterrupted IT operations.
2026-03-16T00:00:00Z

Help Desk/Desktop Support Analyst

Philadelphia, PA
onsite
Temporary
0 - 0 USD / Yearly
We are looking for a Help Desk/Desktop Support Analyst to join our team on a long-term contract basis in Philadelphia, Pennsylvania. In this role, you will provide essential IT support services, assisting with hardware and software issues while ensuring smooth operations across the organization. This position offers an excellent opportunity for entry-level professionals with hands-on IT training to build their experience in a dynamic environment. Responsibilities: • Support the migration to Windows 11 by assisting with computer installations and breakdowns. • Respond to incoming IT support calls and resolve technical issues as needed. • Handle and transport IT equipment to various locations within the building. • Provide basic troubleshooting and problem resolution for hardware and software concerns. • Utilize Active Directory to manage user accounts and permissions. • Address service desk tickets promptly to ensure minimal disruption to operations. • Collaborate with team members to identify and implement solutions for recurring IT challenges. • Maintain accurate documentation of resolved issues and equipment movements. • Ensure compliance with organizational IT policies and procedures. • Deliver exceptional customer service while addressing technical concerns.
2026-03-23T00:00:00Z

Desktop Support Analyst

Philadelphia, PA
onsite
Temporary
0 - 0 USD / Yearly
We are looking for a skilled Deployment Technician to join our team in the Philadelphia, PA area. This long-term contract position offers the opportunity to provide hands on support and deploy new devices across locations in the Philly region and requires a vehicle for travel. For consideration, please apply directly. Responsibilities:• Install, repair, upgrade, and maintain hardware, software, peripherals, and scientific research equipment.• Diagnose and resolve technical issues, answer user inquiries, and provide troubleshooting support.• Offer guidance to users on the proper operation and usage of systems and equipment.• Recommend procurement strategies and provide technical specifications for departmental purchases.• Conduct regular assessments of the computing environment and propose improvements to technology and processes.• Participate in the evaluation, testing, and implementation of technical products, systems, and software.• Maintain accurate inventory records and update assignments and tickets in accordance with established procedures.
2026-03-03T00:00:00Z

PC Technician

Neptune, NJ
onsite
Temporary
18.05 - 20.9 USD / Hourly
We are looking for a skilled PC Technician to join our team on a long-term contract basis in Neptune, New Jersey. This role involves managing and maintaining system environments, ensuring seamless operations, and contributing to infrastructure improvements. The ideal candidate will possess strong expertise in system administration and messaging technologies, along with a proactive approach to problem-solving and system optimization. Responsibilities: • Oversee daily system administration tasks to ensure the environment operates efficiently. • Collaborate in the design, planning, and configuration of messaging infrastructure technologies. • Provide ongoing support for Windows Server 2016, Exchange, Active Directory, and third-party applications within the Hosted Exchange environment. • Implement new technologies and improvements to enhance infrastructure performance. • Participate in patch management and system upgrades, including pilot testing prior to full deployment. • Resolve technical issues and actively engage in problem management activities to mitigate risks. • Utilize PowerShell scripting for efficient management of Exchange environments. • Manage backups and backup systems related to Exchange servers. • Ensure proper access methods are implemented and functioning, including Outlook Anywhere and other platforms. • Monitor and maintain Linux MTAs, such as Exim, for gateways or antispam functionalities.
2026-03-24T00:00:00Z

PC Technician

Neptune, NJ
onsite
Temporary
18.05 - 20.9 USD / Hourly
We are looking for a skilled PC Technician to join our team in Neptune, New Jersey. This position involves supporting and maintaining IT systems, including Windows Servers, Exchange environments, and Active Directory, while ensuring the infrastructure operates seamlessly. As this is a long-term contract role, you will have the opportunity to contribute to the team's ongoing success by implementing and maintaining critical technologies. Responsibilities: • Administer daily operations and maintenance tasks for IT systems and infrastructure. • Collaborate in the design, configuration, and deployment of messaging technologies. • Provide operational support for Windows Server 2016, Exchange, and Active Directory environments. • Implement and integrate new technologies to enhance system performance and reliability. • Conduct patching, upgrades, and pilot testing to ensure smooth deployment. • Troubleshoot and resolve technical issues while actively participating in problem management processes. • Manage backups and ensure the reliability of backup systems for Exchange. • Utilize PowerShell to streamline Exchange administration and reporting tasks. • Support various access methods and protocols, ensuring secure communication. • Work with Linux MTAs and MySQL for gateway and antispam solutions.
2026-03-25T00:00:00Z

Wireless Lab Test Engineer III

Philadelphia, PA
onsite
Temporary
40 - 52 USD / Hourly
Work Mix: ~80–90% lab / ~10–20% fieldOverviewWe’re seeking a hands-on Wireless Lab Test Engineer III to support device, stack, and protocol testing across Wi‑Fi and 4G/5G. This role is lab-heavy and centers on call flow analysis (RRC/NAS/IMS), log collection/triage, test reporting, and KPI evaluation. You’ll work with iOS and Android devices, capture/analyze traces with industry tools, and clearly communicate defects and insights to cross-functional partners (including OEMs/chipset teams as needed). What You’ll Do<ul><li>Create, execute, and maintain manual-first test cases for Wi‑Fi + LTE/5G device and protocol behavior; contribute to automation over time.</li><li>Validate 4G/LTE and 5G (SA/NSA; mmWave exposure a plus) protocol stack behavior, including call/message flows.</li><li>Perform device/stack/protocol testing on iOS and Android devices in a lab environment; support light field testing as needed.</li><li>Capture and analyze logs/traces (e.g., QXDM/QCAT, XCAL/XCAP) and summarize findings with clear, concise defect narratives.</li><li>Evaluate and report test KPIs; produce test reports that are accurate, reproducible, and stakeholder-friendly.</li><li>Triage issues: isolate root cause indicators at the signaling level and communicate findings to internal teams and external partners (OEMs/chipset makers).</li><li>Manage day-to-day lab activities, configurations, devices, and network simulator setups (e.g., Keysight UXM).</li><li>Collaborate with test engineers and product/engineering partners; operate with ownership and minimal hand-holding.</li></ul>
2026-03-11T00:00:00Z

PC Tech

Neptune, NJ
onsite
Temporary
22.5 - 25 USD / Hourly
This is a third shift position. Hours are 11PM - 7AM The IT Operations Analyst is responsible for monitoring and analyzing the operation of Client Server platforms (i.e. central console, on-line terminals, etc.)Essential Generic Job Functions (List in order of importance):• Identifies, analyzes, and solves technical problems to ensure optimal performance.• Hands on within the data center doing cabling and rack and stack• Responds to customer problems and complaints.• Assesses performance and makes recommendations for change based on company needs and goals.• Designs monitoring tools to detect and report on system performance.• Troubleshoots and provides support to users.• Maintains necessary production journal and control log(s).• Maintains operation records of machine utilization, PMs and/or equipment repairs.• Preforms and verifies backup procedures for related solutions as per defined policies and procedures.• Other duties and/or projects as assigned.Lifts a minimum of 25 lbs., pushes and pulls a minimum of 25 lbs. and stands a minimum of 2 hours a day.
2026-03-18T00:00:00Z

Cable Technician

Jenkintown, PA
onsite
Temporary
23 - 27 USD / Hourly
We are looking for a skilled Cable Technician to join our team in Jenkintown, Pennsylvania. This long-term contract position offers an excellent opportunity to work on cutting-edge cabling projects, including fiber optic and coaxial deployments. The ideal candidate will possess a strong background in structured cabling, low-voltage systems, and signal troubleshooting. Responsibilities:• Perform installation, termination, and testing of fiber optic and coaxial cables for advanced Distributed Antenna System (DAS) deployments.• Execute structured cabling tasks in new construction environments, ensuring proper routing and cable management.• Assist in setting up and activating system components, including antennas, head-end equipment, and other hardware.• Interpret construction drawings, low-voltage schematics, and project scopes to ensure accurate installations.• Conduct thorough testing, labeling, and documentation of cables to align with client and project standards.• Diagnose and resolve connectivity or signal issues during deployment and commissioning phases.• Adhere to all site safety protocols and maintain organized, clean workspaces.• Collaborate effectively with project managers, contractors, and other on-site teams to ensure smooth operations.• Apply prior experience with DAS builds, fiber splicing, and coaxial cable installations to contribute to project success.
2026-03-23T00:00:00Z