We are looking for a skilled Help Desk/Desktop Support Analyst to join our team on a long-term contract basis. In this role, you will provide essential technical support to ensure the smooth operation of IT systems and services. This position is based in Piscataway, New Jersey, and offers an excellent opportunity to contribute to a dynamic logistics environment.<br><br>Responsibilities:<br>• Respond promptly to user inquiries and provide technical assistance for hardware, software, and network issues.<br>• Manage and resolve service desk tickets efficiently, ensuring minimal disruption to business operations.<br>• Support and troubleshoot Microsoft Windows 10 systems to maintain optimal performance.<br>• Administer and manage user accounts and permissions within Active Directory.<br>• Perform basic troubleshooting for IT systems, identifying and resolving technical issues effectively.<br>• Document and track support activities to maintain accurate records and improve future processes.<br>• Collaborate with team members to implement IT solutions and upgrades as needed.<br>• Educate users on best practices for system usage and security.<br>• Ensure compliance with company policies and IT standards during all support activities.
We are looking for a Help Desk/Desktop Support Analyst to support daily end-user technology needs for a retail organization in Philadelphia, Pennsylvania. This Long-term Contract position is ideal for someone who enjoys resolving workstation issues, guiding users through technical problems, and maintaining reliable desktop performance in a fast-paced environment. The role focuses on delivering responsive support across Microsoft Windows systems while helping employees stay productive through efficient issue resolution and account assistance.<br><br>Responsibilities:<br>• Provide front-line technical assistance for desktop, laptop, and Windows-related issues reported by end users.<br>• Troubleshoot hardware, software, login, and connectivity problems, resolving incidents promptly or escalating when needed.<br>• Manage and update user accounts, permissions, and access requests within Active Directory.<br>• Receive, document, and track support requests through the service desk ticketing system to ensure timely follow-up.<br>• Install, configure, and maintain Microsoft Windows 10 environments and standard desktop applications.<br>• Support employees with password resets, system access concerns, and general workstation setup needs.<br>• Diagnose recurring technical issues and share practical solutions to improve overall support efficiency.
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in Somerville, New Jersey. This Contract to permanent position offers an excellent opportunity for individuals passionate about delivering reliable technical support and ensuring smooth operations for end-users. If you have a strong background in IT support and are eager to contribute to a dynamic environment, we encourage you to apply.<br><br>Responsibilities:<br>• Provide technical assistance to users for Microsoft 365 applications, including Teams and Outlook.<br>• Resolve printer-related issues, such as troubleshooting and setting up printers for users.<br>• Manage and respond to service desk tickets promptly, ensuring timely resolution of technical problems.<br>• Support Active Directory administration tasks, including user account management.<br>• Diagnose and troubleshoot issues related to Windows 10 operating systems and associated hardware.<br>• Collaborate with team members to address complex technical challenges and escalate issues when necessary.<br>• Deliver clear and effective communication to users during support interactions.<br>• Maintain accurate documentation of resolved issues and ongoing technical processes.<br>• Ensure adherence to company protocols and best practices in IT support.<br>• Participate in continuous improvement initiatives to enhance overall service quality.
<p>We are looking for a Desktop/Network Technician to support and strengthen enterprise network operations in Philadelphia, Pennsylvania. This Long-term Contract position focuses on maintaining secure, reliable connectivity across network infrastructure while providing hands-on technical support for systems, devices, and user issues. The ideal candidate will combine strong troubleshooting ability with practical experience in network performance, security administration, and infrastructure support.</p><p><br></p><p>Provide first-level support for network connectivity, hardware, and basic infrastructure issues.</p><p>Troubleshoot and resolve networking, hardware, and software problems for end users.</p><p>Assist with the installation, configuration, and deployment of desktop computers, laptops, mobile devices, and network equipment.</p><p>Support network hardware including switches, cabling, wireless access points, and other infrastructure components.</p><p>Participate in rack-and-stack activities, cable management, and network closet organization.</p><p>Assist with device imaging, hardware upgrades, and equipment replacements.</p><p>Monitor and respond to service requests, documenting issues and resolutions within the ticketing system.</p><p>Help maintain inventory of networking and computer equipment.</p><p>Perform basic Active Directory account administration and user support.</p><p>Assist senior team members with network maintenance, system upgrades, and infrastructure projects.</p><p>Support backup, recovery, and routine system maintenance activities.</p><p>Follow established security policies, procedures, and technology standards.</p><p>Maintain accurate documentation of equipment, configurations, and support activities.</p><p>Stay current on networking and technology fundamentals through ongoing training and development.</p>
<p>We are looking for a skilled Level 1 Support Technician to provide dependable technical assistance for client environments. This role is suited for someone who enjoys solving user issues, maintaining stable systems, and building positive client relationships through responsive service. The position also supports infrastructure upkeep, accurate documentation, and participation in an on-call rotation to address urgent matters outside standard business hours.</p><p><br></p><p>Responsibilities:</p><p>• Deliver front-line technical assistance for user systems, business applications, and everyday IT issues, working to restore service efficiently.</p><p>• Oversee the health of client technology environments by identifying issues early and helping maintain system reliability and uptime.</p><p>• Partner with internal team members to deploy and support new hardware, software, and other technology solutions for clients.</p><p>• Record troubleshooting steps, resolutions, and environment details to keep service documentation complete and current.</p><p>• Communicate with clients clearly and attentively, gather issue details, and provide clear progress updates throughout the support process.</p><p>• Participate in a rotating after-hours support schedule for one week each month to respond to urgent technical needs.</p><p>• Support administration and troubleshooting across Windows-based systems, Active Directory, and Microsoft 365 environments.</p><p>• Assist with basic network issue resolution and ticket management within a structured service desk workflow.</p>
We are looking for an L1 Help Desk Technician to provide dependable front-line technical support for both onsite employees and a large remote workforce in Pennsylvania. This contract position is ideal for someone who enjoys resolving everyday IT issues, supporting end users directly, and working in a Microsoft-centered environment. The role combines hands-on desktop support with remote assistance, ticket management, and routine device setup while helping maintain a smooth day-to-day technology experience across the organization.<br><br>Responsibilities:<br>• Deliver first-level technical assistance to employees working in the office as well as staff connecting remotely from other locations.<br>• Manage incoming support requests through the ticketing queue, document issues accurately, and move cases forward to resolution in a timely manner.<br>• Troubleshoot Windows-based hardware and software problems, including common break/fix incidents affecting desktops, laptops, and user accounts.<br>• Provide direct one-on-one support through chat, remote access tools, and occasional phone interaction to address user concerns efficiently.<br>• Prepare and configure end-user devices for deployment, ensuring systems are ready for business use.<br>• Perform routine checks on key office technology and infrastructure at the beginning and end of the workday to help identify issues early.<br>• Support a Dell-based workstation environment and assist users with Microsoft platform-related questions and technical problems.<br>• Collaborate closely with the onsite team to extend coverage and reduce support delays for employees needing immediate assistance.
We are looking for a Senior Litigation Support Analyst to support litigation teams with electronic discovery, document review, and production activities in Wilmington, Delaware. This role is ideal for someone who can balance technical execution with strong client service in a deadline-driven legal environment. The successful candidate will help attorneys and case teams manage review platforms, analyze data, and prepare materials for court and production while maintaining accuracy across multiple active matters.<br><br>Responsibilities:<br>• Partner with attorneys and legal staff throughout different phases of litigation to deliver technical and operational eDiscovery support.<br>• Advise case teams on review platform functionality and analytics strategies to streamline document review populations and improve efficiency.<br>• Administer, maintain, and troubleshoot litigation databases to ensure reliable performance and user access.<br>• Design and configure new review workspaces, including coding layouts, issue tags, batch assignments, and customized review screens.<br>• Ingest, transform, and load incoming client data into eDiscovery systems while validating file integrity and load accuracy.<br>• Develop and run searches, filters, queries, and reports to support case strategy, data analysis, and status tracking.<br>• Conduct or support electronic data collections and process digital evidence for search, investigation, and dataset reduction.<br>• Perform quality checks and prepare productions for delivery, ensuring documents meet legal and technical specifications.<br>• Train legal teams on document review tools and database applications, and provide hands-on support during active matters and trial preparation.<br>• Assist with trial readiness by organizing exhibits, coordinating with external vendors, and supporting courtroom presentation technology when needed.
<p>Benefits:</p><p>full medical coverage and retirement savings plan</p><p><br></p><p>Fast-paced, supply chain logistics company requires a Senior-Level Operations Analyst with data modeling and analysis experience, general finance and accounting knowledge, and strong business partnering skills. The Operations Analyst will interact directly with Finance Leadership to recommend, develop, and implement process and resource efficiencies that drive improving all aspects of Company profitability. This includes data collection, analysis, and modelling operational, labor, and financial data to identify trends, risks, and actionable improvement opportunities. Develop KPI reporting, dashboards, spending analysis, and operational performance tools that improve visibility and decision-making cadence. Analyze labor costs by functional area; perform cost rationalization across all areas of operational expenditures. Coordinate with internal teams and external partners to support product selection, supplier qualification, and competitive purchasing decisions. Locate key suppliers, negotiate pricing, contracts, payment terms, and service levels, and ensure materials, products, and services meet required specifications. Conduct market analysis and monitor pricing trends to identify cost-saving opportunities and supply chain risks. The Operations Analyst should have prior 3PL, Distributions, Logistics or Supply Chain experience, advanced excel, power bi+++, Bachelor’s Degree in Finance or Accounting, Business Management, Supply Chain Management or a related field of study. Salary in the 120-130K range plus bonus and full medical coverage and retirement savings plan. For immediate consideration please email resume to Joseph Imbesi</p>
We are looking for a PC Technician to support day-to-day technology needs for office staff in Souderton, Pennsylvania. This position focuses on resolving desktop software and hardware issues, assisting users with business applications, and producing operational reports that support the manufacturing environment. The role also partners with the IT team on issue resolution and project-based work while providing hands-on support when on-site assistance is needed.<br><br>Responsibilities:<br>• Provide technical support to office employees by diagnosing and resolving issues related to desktop systems, software applications, and peripheral devices.<br>• Assist users with the organization's software tools, ensuring questions are addressed promptly and systems are functioning effectively.<br>• Develop and maintain reports through RubberTree WebQuery in connection with the P21 platform to support business operations.<br>• Perform on-site troubleshooting and hardware installation when remote support is not sufficient or physical setup is required.<br>• Collaborate with other IT team members to manage service requests, investigate incidents, and complete assigned technical projects.<br>• Document troubleshooting steps, solutions, and recurring issues to improve support consistency and knowledge sharing.
<p>We are looking for a dependable PC Technician to support device operations for an organization in Manasquan, New Jersey. This is an ongoing contract position and is ideal for someone who enjoys hands-on technical work, organized asset tracking, and day-to-day user support in an office-based environment. The role focuses on Chromebook administration, equipment logistics, and basic hardware troubleshooting while helping maintain smooth technology distribution and account management.</p><p><br></p><p>Responsibilities:</p><p>• Manage user accounts and routine administrative tasks within the Google Admin environment.</p><p>• Prepare Chromebooks and related accessories for shipment to employees and process returned equipment accurately.</p><p>• Maintain current inventory and assignment records for issued devices using spreadsheets and tracking systems.</p><p>• Inspect incoming hardware to verify condition, update status records, and coordinate redeployment when appropriate.</p><p>• Provide hands-on support for Chromebook setup, configuration, and basic device troubleshooting.</p><p>• Assist with minor physical repairs on Chromebooks and peripherals, with training available as needed.</p><p>• Support general IT help desk activities related to end-user hardware and device readiness.</p><p>• Organize cables, accessories, and associated hardware to ensure equipment is complete and ready for distribution.</p>