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15 results for Customer Experience Specialist in Mount Laurel, NJ

Customer Success Specialist

Wilmington, DE
onsite
Temporary to Hire
19 - 19 USD / Hourly
We are looking for a Customer Success Specialist/Claims Processor to support individuals with questions related to unclaimed property claims. This contract opportunity with permanent potential is ideal for someone who is comfortable managing a high volume of inbound calls, guiding customers through claim-related questions, and completing accurate follow-up work in a fast-paced environment. The person in this role will combine strong service skills with careful documentation and sound judgment to help ensure each claim is handled thoroughly and professionally. Responsibilities:• Respond to inbound customer inquiries regarding unclaimed property claims with professionalism, patience, and clarity.• Provide updates on claim progress and explain what records or supporting materials are needed to move a claim forward.• Guide customers through the claim submission process, including assistance with using the online portal and resolving basic navigation issues.• Locate existing records and set up new claims within the company database while maintaining complete and accurate information.• Enter, review, and validate claim data according to established procedures and quality expectations.• Examine submitted documentation to help determine ownership and identify the appropriate next steps for claim processing.• Record detailed summaries of customer interactions and claim activity so files remain current and well documented.• Recognize inconsistencies, recurring concerns, or unusual issues and elevate them to management or the appropriate team when necessary.• Support additional administrative assignments and special projects as business needs require.
2026-08-17T00:00:00Z

Customer Service Representative

Neptune, NJ
onsite
Permanent / Full Time
41600 - 49920 USD / Yearly
We are looking for a customer-focused individual to support clients and partners with timely, accurate service in New Jersey. This position plays an important role in managing inquiries, guiding orders through completion, and helping customers feel confident in the products and services offered. The ideal candidate brings strong communication skills, sound judgment, and the ability to work collaboratively in a fast-moving environment while maintaining a positive brand experience.Salary:$20 - $24 / HourBenefits:MDV, PTO, 401kResponsibilities:• Manage customer interactions across multiple service channels, including order coordination, issue resolution, shipment communication, pricing updates, confirmation notices, and post-order follow-up.• Build strong knowledge of product lines to answer questions clearly and provide reliable guidance tailored to customer needs.• Partner with internal teams such as sales, operations, and related departments to address concerns efficiently and deliver a seamless customer experience.• Monitor recurring questions and service patterns, then share insights that can help improve processes, products, and overall support quality.• Foster lasting customer relationships by communicating effectively, responding with empathy, and creating a high level of trust with both new and existing accounts.• Prepare and distribute sales support resources, including training content and customer-facing tools that assist commercial and marketing efforts.• Represent the organization and its portfolio of brands consistently by following communication standards and promoting a consistent, customer-centric image.• Contribute to business support activities that may include updates tied to operational or system changes when needed to maintain service continuity.
2026-08-10T00:00:00Z

Customer Service Representative

Dayton, NJ
onsite
Permanent / Full Time
45000 - 55000 USD / Yearly
We are looking for a Customer Service Representative to support daily customer interactions and order coordination in the South Brunswick, New Jersey area. This role focuses on delivering responsive service, managing order-related activity, and working closely with internal teams to keep shipments and customer requests on track. The ideal candidate is organized, communicative, and comfortable handling both administrative tasks and time-sensitive service issues in a fast-paced environment. PRIOR CUSTOMER SERVICE EXPERIENCE IN LOGISTICS OR WAREHOUSING ENVIRONMENT IS REQUIRED Responsibilities:• Manage incoming calls and emails from customers, providing accurate updates, answering questions, and ensuring a high-quality service experience.• Enter and process purchase orders with attention to detail, confirming information is complete and ready for fulfillment.• Work with dispatch and warehouse personnel to help schedule outbound shipments and support on-time delivery performance.• Monitor order progress and coordinate with internal teams to address delays, inventory concerns, or service exceptions.• Investigate customer concerns and resolve issues promptly, using sound judgment to reach practical solutions.• Maintain customer records, shipment details, and service documentation through timely and accurate data entry.• Support inventory-related communication by checking product availability and relaying necessary updates to customers and team members.• Assist with the preparation and distribution of customer-facing materials such as brochures or other informational content.
2026-07-27T00:00:00Z

Customer Service Representative

Thorofare, NJ
onsite
Temporary / Contract
24 - 27 USD / Hourly
We are looking for a Customer Service Representative to support daily customer interactions and order-related activities at an onsite location in New Jersey. This long-term contract opportunity is ideal for someone who communicates clearly, handles a high volume of calls with confidence, and stays organized while working across multiple systems. The person in this role will help deliver responsive service, accurate order processing, and timely follow-up to both internal and external customers. Responsibilities:• Respond to incoming customer calls and provide clear, courteous assistance for questions, requests, and service needs.• Place outbound calls as needed to gather information, confirm details, and follow up on open customer issues.• Enter customer orders into internal systems with close attention to accuracy, completeness, and turnaround time.• Address routine service concerns by researching issues, sharing updates, and guiding customers toward resolution.• Maintain detailed records of customer interactions, order activity, and next steps within the appropriate tools.• Use Microsoft Office and other business applications to manage communications, track work, and support daily operations.• Coordinate with internal teams when additional support is needed to resolve account, product, or order-related matters.• Contribute to a detail-oriented onsite service environment by managing priorities effectively and delivering consistent customer support.
2026-08-21T00:00:00Z

Customer Service Representative

Blue Bell, PA
onsite
Temporary / Contract
20 - 20 USD / Hourly
We are looking for a Customer Service Representative to support a banking-focused call center team serving customers in Pennsylvania. This opportunity is a long-term contract position offering steady weekday hours and the chance to deliver responsive, high-quality service in a fast-paced environment. The ideal candidate brings prior experience in banking or financial services and is comfortable handling a high volume of customer interactions with accuracy and care. Responsibilities:• Respond to incoming customer calls and provide timely support for account-related questions and service needs.• Assist customers with service requests by gathering details, resolving routine issues, and ensuring each interaction is handled accurately.• Manage both inbound and outbound communication to follow up on open items and provide status updates when needed.• Enter and update customer information in internal systems with a strong focus on precision and completeness.• Deliver a detail-oriented service experience by listening carefully, identifying customer concerns, and offering appropriate solutions.• Maintain clear records of conversations, actions taken, and next steps to support continuity and compliance.• Work within established service guidelines, call handling expectations, and quality standards in a banking environment.
2026-08-20T00:00:00Z

Customer Service Representative

Bridgewater, NJ
onsite
Temporary / Contract
22 - 26 USD / Hourly
We're seeking a Customer Service Representative who enjoys building relationships, solving problems, and keeping orders moving from start to finish. This long-term contract opportunity offers the chance to work closely with customers and cross-functional teams while making a direct impact on the customer experience. If you're someone who thrives on communication, enjoys staying organized, and takes pride in delivering exceptional service, this could be a great fit! <ul><li>Enter, process, and manage customer orders from receipt through completion</li><li>Coordinate with internal teams to confirm pricing, inventory availability, forecasts, and order status</li><li>Monitor open orders and make updates to meet customer requirements and delivery timelines</li><li>Maintain customer account information and prepare necessary sales documentation</li><li>Process returns, customer requests, and supporting documentation as needed</li><li>Respond to customer inquiries via phone and email, providing timely updates and issue resolution</li><li>Track inventory activity and assist with order replenishment planning</li><li>Identify process improvement opportunities and support special projects as assigned</li></ul>
2026-08-18T00:00:00Z

Customer Service Representative

Pennsauken, NJ
onsite
Temporary / Contract
19 - 20 USD / Hourly
We are looking for a customer-focused individual to support service operations for a manufacturing organization in Pennsauken, New Jersey. This Long-term Contract position is ideal for someone who can manage customer interactions, coordinate scheduling needs, and maintain accurate communication across teams. The right candidate will bring strong organizational skills, confidence with office software, and the ability to deliver a high standard of service in a fast-paced onsite environment. Responsibilities: • Handle incoming customer inquiries by phone and other channels, providing timely updates and attentive support throughout each interaction. • Coordinate account-related activities to ensure customer requests, service needs, and follow-up actions are completed accurately. • Manage scheduling and dispatch-related tasks, aligning service activity with customer expectations and internal priorities. • Maintain organized records of customer communications, job details, and service outcomes using computer-based systems. • Work closely with internal departments to resolve issues, clarify service requirements, and keep workflows moving efficiently. • Monitor open requests and proactively communicate status updates to customers to promote a positive service experience. • Use Microsoft Office and other business systems to prepare documentation, track activity, and support daily operations.
2026-08-20T00:00:00Z

Call Center Specialist

Blue Bell, PA
onsite
Temporary / Contract
20 - 20 USD / Hourly
We are looking for a Call Center Specialist to support a high-volume health insurance call center serving customers. This Long-term Contract position is based in Pennsylvania, and is ideal for a licensed health insurance specialist who can deliver responsive, accurate, and courteous service. The role focuses on handling member inquiries, completing follow-up outreach, and maintaining detailed records while meeting established service standards. Responsibilities:• Manage a steady flow of inbound calls, addressing customer questions with efficiency and care• Conduct outbound outreach when needed to complete follow-ups, gather information, or support service-related initiatives• Explain health insurance products, coverage details, procedures, and company guidelines clearly and accurately• Investigate customer concerns, provide appropriate resolutions, and route more complex matters to the correct internal teams• Record call details, case updates, and customer interactions thoroughly within internal systems• Consistently achieve service goals tied to productivity, quality, call handling, and customer experience• Maintain a calm, empathetic, and solutions-oriented approach during every customer interaction
2026-08-20T00:00:00Z

Customer Service & Order Processing Representative

Edison, NJ
onsite
Temporary to Hire
21.85 - 25.3 USD / Hourly
We are looking for a detail-oriented Customer Service & Order Processing Representative to support daily order management and customer coordination for a manufacturing organization in Iselin, New Jersey. This contract opportunity with potential for a permanent role is ideal for someone who thrives in a fast-paced operations environment and can balance customer communication, order accuracy, and shipment follow-through. The person in this role will work closely with sales, warehouse, and logistics partners to help ensure orders move efficiently from entry through delivery. Responsibilities:• Enter and maintain customer orders accurately in the company system, ensuring all details are complete and up to date.• Arrange transportation and determine appropriate shipping methods to support timely order fulfillment.• Partner with warehouse personnel and customers to coordinate shipment schedules, delivery updates, and order status communication.• Investigate freight damage issues and submit claims documentation when products are affected during transit.• Provide day-to-day support to the sales team and customers by answering questions, resolving order-related concerns, and following up on open items.• Handle administrative support tasks that contribute to smooth office and operations workflow.• Monitor multiple active orders at once while maintaining strong attention to detail and meeting deadlin
2026-08-21T00:00:00Z

Community Support Specialist

Barnegat, NJ
onsite
Temporary / Contract
19 - 20 USD / Hourly
We are looking for a Community Support Specialist to help manage daily administrative operations for a residential housing portfolio in Barnegat, New Jersey. This Long-term Contract position focuses on supporting lease renewals, resident recertifications, rent payment administration, and responsive resident service. The ideal candidate is organized, detail-oriented, and comfortable balancing documentation, communication, and account-related tasks in a property management environment. Responsibilities: • Manage the lease renewal process by preparing resident notices, monitoring responses, and coordinating timely follow-up actions. • Support recertification activities by gathering required information, reviewing documentation, and helping ensure compliance with established housing guidelines. • Update and maintain resident records across digital and physical filing systems to keep information accurate, complete, and easy to access. • Process rent payment information, record transactions accurately, and help maintain reliable account documentation. • Respond to resident questions related to billing, payment methods, and account status with professionalism and clarity. • Partner with property management staff to address past-due balances and distribute required notices when needed. • Provide courteous day-to-day support to residents by handling calls, emails, and other inquiries in a timely manner. • Coordinate with leasing and site teams to promote a smooth resident experience and consistent administrative support.
2026-08-18T00:00:00Z

Customer Service/Sales Coordinator

Wayne, PA
onsite
Permanent / Full Time
58000 - 65000 USD / Yearly
Growing global organization located in the Philadelphia Suburbs seeks a Customer Service Representative/Sales Coordinator who can assist with order follow-up, provide administrative support, discuss price quotes, and assist with warehouse activities. This dual-role is also responsible for handling customer inquiries, coordinating logistics, maintaining accurate customer records and coordinating with internal departments to facilitate timely and accurate delivery of products and services. The ideal Customer Service Representative/Sales Coordinator must be detail-oriented, organized, possess great problem-solving skills, and have excellent verbal and written communication skills. What you get to do everyday· Initiate customer quotes from sales team· Maintain organized sales records· Process orders according to customer requirements· Contract Management· Provide customers with detailed order follow-up· Ensure efficient, timely delivery of products/services· Resolve customer complaints· Assist with monthly goal setting· Sales analysis reporting· Inventory analysis· Assist with auditing process· Provide administrative support as needed
2026-08-13T00:00:00Z

Parts Customer Service Rep

Matawan, NJ
onsite
Temporary to Hire
23 - 25 USD / Hourly
We are looking for a Parts Customer Service Representative to join a service-focused team in New Jersey. This contract opportunity with potential for a permanent role is well suited for someone who communicates confidently, handles a steady flow of customer interactions, and enjoys learning the details of a specialized product line. The position supports customers by phone and in person while helping with order-related tasks and general parts support in a collaborative work environment. Responsibilities:Respond to customer inquiries via phone, email, and in person regarding truck parts, pricing, and availability.Process customer orders accurately and efficiently.Assist customers in identifying the correct parts for their equipment and vehicles.Generate quotes and provide product recommendations.Coordinate with warehouse and sales teams to ensure timely order fulfillment.Track and resolve customer issues, returns, and warranty claims as needed.Maintain accurate customer and order records within the company system.Follow up with customers regarding order status and outstanding requests.Build and maintain strong customer relationships through professional communication and service.
2026-08-21T00:00:00Z

Patient Service Representative

Warminster, PA
onsite
Temporary to Hire
18 - 22 USD / Hourly
We are looking for a Patient Service Representative to join a healthcare office in Warminster, PA and create a smooth, welcoming experience for every patient. This contract opportunity with permanent potential is ideal for someone who enjoys balancing front-desk coordination, appointment management, and responsive patient support in a busy setting. The person in this role will help keep daily operations organized while partnering with staff to ensure efficient service and accurate administrative processes. Responsibilities:• Coordinate appointment bookings, confirmations, and schedule changes while maintaining precise calendar information within the practice system.• Welcome patients upon arrival, complete intake and checkout activities, and verify that required information and documentation are properly recorded.• Respond to incoming phone calls professionally, assist with patient questions, and direct inquiries to the appropriate team members when needed.• Maintain accurate patient files and update records in accordance with office procedures and confidentiality standards.• Support day-to-day administrative tasks such as scanning, copying, filing, handling mail, and keeping the reception space orderly and inviting.• Work closely with clinical and office personnel to promote efficient workflow and a positive patient visit from arrival through departure.• Address service concerns promptly, follow up on outstanding items, and help resolve routine issues with a patient-focused approach.
2026-08-21T00:00:00Z

Patient Service Representative

Wilmington, DE
onsite
Temporary / Contract
22 - 25 USD / Hourly
We are seeking a professional and customer-focused Patient Service Representative to support front-end operations for a healthcare organization in Wilmington, Delaware. This role is responsible for providing excellent service to patients while handling scheduling, registration, insurance verification, intake support, and general administrative duties. The ideal candidate is organized, detail-oriented, and comfortable working in a fast-paced medical office environment. Key Responsibilities<ul><li>Greet patients and visitors in a courteous and professional manner</li><li>Schedule, confirm, and reschedule patient appointments</li><li>Register patients and update demographic, insurance, and contact information</li><li>Verify insurance eligibility, benefits, and referral requirements</li><li>Collect copays, balances, and required patient forms at check-in and check-out</li><li>Answer inbound calls and respond to patient questions regarding appointments, forms, and office procedures</li><li>Maintain accurate patient records within the electronic medical records system</li><li>Assist with patient intake, appointment preparation, and routing of messages to clinical staff</li><li>Coordinate with providers, medical assistants, and billing staff to support smooth office workflow</li><li>Handle scanning, filing, faxing, and other general administrative tasks</li><li>Support compliance with HIPAA and organizational policies regarding patient privacy and documentation</li><li>Resolve routine patient concerns and escalate issues as appropriate</li></ul>
2026-08-06T00:00:00Z

Digital Content Specialist

Philadelphia, PA
remote
Temporary / Contract
33.25 - 38.5 USD / Hourly
We are looking for a Digital Content Specialist to support digital communications and visual content delivery for teams in Pennsylvania. This Long-term Contract position focuses on keeping app-based information current, producing high-quality creative materials, and coordinating digital display content with external partners. The ideal candidate brings strong design judgment, content management experience, and the ability to handle recurring updates with accuracy and consistency. Responsibilities: • Publish event announcements from internal communication sources to the mobile app in a timely and accurate manner. • Update app-based dining information by transferring cafeteria menu content and confirming it is presented clearly for end users. • Edit, crop, and optimize images to meet quality and formatting standards across digital channels. • Design visually engaging flyers and promotional materials using Canva for internal and audience-facing communications. • Coordinate with an external vendor to schedule and display slide content on TV screens and other digital signage. • Maintain organized content workflows to ensure routine updates are completed on schedule and aligned with brand standards. • Review digital materials for visual consistency, accuracy, and usability before publication. • Support web and content management activities by preparing assets for app, screen, and communication platform use.
2026-07-28T00:00:00Z