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11 results for Customer Experience Specialist in Mount Laurel, NJ

Customer Exchange Representative

Brick, NJ
onsite
Permanent / Full Time
55000 - 75000 USD / Yearly
Benefits:<ul><li>medical</li><li>dental</li><li>vision</li><li>401k</li><li>paid time off</li><li>paid holidays</li></ul>Responsibilities:<ul><li>Coordinate all phases of complex financial transactions from initiation through completion</li><li>Serve as the primary point of contact for clients, ensuring a high level of service and responsiveness throughout the process</li><li>Manage client accounts, including tracking timelines, overseeing fund transfers, and coordinating with third parties</li><li>Maintain accurate records and ensure all activities meet compliance and regulatory requirements</li></ul>
2026-05-12T00:00:00Z

Customer Service Representative

Quakertown, PA
onsite
Temporary / Contract
17 - 20 USD / Hourly
We are partnering with a well-established local manufacturing company seeking a Customer Service Representative to join their team. This individual will serve as the primary point of contact for customers, supporting order management, coordinating with internal departments, and ensuring a seamless customer experience from inquiry through delivery. Key Responsibilities:<ul><li>Respond to customer inquiries via phone and email in a timely, professional manner</li><li>Process and track customer orders, ensuring accuracy and on-time delivery</li><li>Coordinate with production, shipping, and sales teams to provide order updates</li><li>Resolve customer concerns, discrepancies, and delivery issues</li><li>Maintain accurate customer records, order details, and documentation in systems</li><li>Support administrative tasks such as data entry, reporting, and file management</li></ul>
2026-05-29T00:00:00Z

Customer Service Representative

Norristown, PA
onsite
Temporary / Contract
23 - 23 USD / Hourly
We are looking for a customer-focused individual with strong attention to detail to support account management and order operations for a high-volume business environment in King of Prussia, Pennsylvania. This long-term contract position begins in July and is expected to run for 8 months, offering a hybrid schedule with three days onsite and two days remote. The person in this role will act as a central point of contact for customers while helping ensure orders, documentation, and service requests are handled accurately and efficiently. Success in this position requires strong communication, sound judgment, and the ability to stay organized while balancing multiple priorities. Responsibilities:• Serve as a primary contact for customer questions, providing timely updates and effective resolution to service-related concerns.• Process customer orders from entry through completion, helping to ensure accurate pricing, product availability, and shipment coordination.• Work closely with internal partners across contracts, credit, logistics, and related teams to address order discrepancies and support smooth fulfillment.• Maintain customer account information and required compliance records, including documentation needed for regulated business activities.• Investigate and resolve issues affecting orders, deliveries, or account status while keeping customers informed throughout the process.• Manage a steady volume of transactions and requests in a fast-paced setting, prioritizing urgent needs without sacrificing accuracy.• Support scheduling coverage needs within the team, including occasional rotating later shifts during the workweek.• Contribute to continuity during coverage periods by learning established processes quickly and assisting with operational handoffs as needed.
2026-05-21T00:00:00Z

Customer Service Representative

Lakewood, NJ
onsite
Temporary / Contract
20 - 22 USD / Hourly
We are looking for a customer-focused team member to join a Contract position supporting postal services operations in New Jersey. This role is well suited for someone who communicates clearly, handles inquiries with professionalism, and creates a positive experience for customers. The position offers an opportunity to contribute in a casual work environment while building toward long-term potential, including medical benefits, paid vacation, and progressive pay increases upon transition to a permanent role. Responsibilities: • Respond to customer questions promptly and provide accurate information about services, policies, and general requests. • Assist visitors and callers with professionalism, ensuring each interaction is handled with courtesy and efficiency. • Resolve routine service concerns by identifying issues, explaining next steps, and following through to completion. • Maintain organized records of customer interactions and update relevant information with attention to detail. • Support day-to-day front-line service activities to help keep operations running smoothly. • Work collaboratively with internal team members to address customer needs and improve overall service quality. • Communicate clearly with customers regarding timelines, expectations, and available solutions. • Uphold company service standards while contributing to a welcoming and approachable customer experience.
2026-05-29T00:00:00Z

Call Center Specialist

Blue Bell, PA
onsite
Temporary to Hire
18.5 - 20 USD / Hourly
We are looking for a Call Center Specialist to join a customer support team in Blue, Bell, Pennsylvania. This contract opportunity has the potential to become permanent and is ideal for someone who enjoys helping customers, communicating clearly, and delivering dependable service in a fast-paced call center setting. The role focuses on handling a high volume of interactions, resolving questions efficiently, and ensuring each customer receives accurate and courteous support. Responsibilities:• Manage inbound customer calls and deliver prompt, attentive assistance for a wide range of service-related questions• Place outbound calls when needed to complete follow-ups, gather feedback, or support business outreach efforts• Explain company services, procedures, and policy details clearly so customers receive accurate and consistent information• Address customer concerns with sound judgment and route more complex matters to the appropriate internal team for resolution• Record call details, updates, and outcomes thoroughly in customer service platforms and internal documentation systems• Contribute to team performance goals by maintaining strong quality standards, efficiency, and customer satisfaction results• Demonstrate patience, empathy, and courtesy during every customer interaction• Use office and customer service software tools effectively to support daily call center operations
2026-05-29T00:00:00Z

Call Center Specialist

Blue Bell, PA
onsite
Temporary to Hire
17 - 17 USD / Hourly
We are looking for a Call Center Specialist to join an onsite team in Blue, Bell Pennsylvania. This contract opportunity is ideal for someone who thrives in a fast-paced environment and enjoys connecting with customers through high-volume outbound calling. In this role, you will support a life insurance settlement program while delivering attentive service and maintaining accurate records. The schedule for this position is Monday through Friday from 2:00 PM to 10:00 PM. Responsibilities:• Place a high volume of outbound calls to individuals participating in the life insurance settlement program.• Provide clear, courteous, and attentive assistance while addressing customer questions and concerns.• Document call activity, outcomes, and follow-up details accurately within customer service systems.• Use Microsoft Office and call center platforms to manage daily tasks, update records, and track communications.• Coordinate next steps with internal team members to ensure timely handling of customer needs.• Maintain consistent productivity and quality standards in a structured onsite call center setting.• Handle inbound inquiries as needed and deliver a positive customer experience across each interaction.
2026-05-29T00:00:00Z

User Experience Designer

Philadelphia, PA
onsite
Temporary / Contract
55 - 60 USD / Hourly
Robert Half is partnering with our client in this search, a Fortune 500 leader in the telecommunications and digital services industry, to hire a UX Designer for a highly collaborative digital product and customer experience team. Duration: 6-month contract with potential to extendLocation: Philadelphia, PA (hybrid onsite 3–4 days/week)Hours: 40 hours/weekPay Rate: $55–60/hour (W2) Position Overview:The UX Designer will play a hands-on role in designing customer-facing digital products and services focused on delivering seamless, engaging user experiences and visually elevated interfaces. This individual will collaborate closely with creative leadership, product, marketing, sales, brand, and engineering teams to help shape digital experiences that align user needs with business goals. The ideal candidate thrives in a fast-paced Agile environment, is highly detail-oriented, and has experience balancing multiple design initiatives simultaneously. A strong portfolio featuring recent web and mobile product work is required for consideration. Key Responsibilities:<ul><li>Lead the design and execution of user interface solutions across customer-facing digital products and experiences</li><li>Create visually compelling, pixel-perfect UI designs that align with brand standards and enhance usability</li><li>Identify user experience challenges, propose creative solutions, and contribute strategic recommendations to improve digital interactions</li><li>Develop interactive prototypes for experimentation, stakeholder presentations, and usability testing</li><li>Partner cross-functionally with creative, product, marketing, sales, and engineering teams throughout the full design lifecycle</li><li>Apply usability, accessibility, and responsive design best practices across web and mobile platforms</li><li>Produce wireframes, high-fidelity mockups, visual assets, and detailed design specifications for development teams</li><li>Contribute to and help evolve scalable design systems, style guides, and UI standards</li><li>Support iterative design improvements based on user feedback, analytics, and testing insights</li><li>Manage multiple projects simultaneously while maintaining exceptional attention to detail and quality</li></ul>
2026-05-19T00:00:00Z

Call Center Representative

Newark, DE
onsite
Temporary / Contract
19 - 22 USD / Hourly
We are seeking a customer-focused and professional Call Center Representative to handle inbound and outbound calls, assist customers with questions or concerns, and provide accurate information about products, services, or accounts. The ideal candidate has strong communication skills, patience, and the ability to resolve issues efficiently while delivering excellent customer service. Key Responsibilities<ul><li>Answer incoming calls and respond to customer inquiries in a timely and professional manner</li><li>Make outbound calls for follow-up, customer support, appointment reminders, or service updates as needed</li><li>Resolve customer issues, complaints, and requests with accuracy and empathy</li><li>Provide information about products, services, billing, orders, or account status</li><li>Document customer interactions, transactions, and resolutions in the appropriate system</li><li>Escalate complex issues to supervisors or other departments when necessary</li><li>Meet performance goals related to call quality, productivity, attendance, and customer satisfaction</li><li>Maintain up-to-date knowledge of company policies, procedures, and offerings</li><li>Support customers through multiple communication channels, such as phone, email, or chat, if required</li><li>Follow compliance, privacy, and confidentiality standards in all customer interactions</li></ul>
2026-05-18T00:00:00Z

Job Information Customer Service Representative I - Marke...

Wayne, PA
onsite
Temporary / Contract
24 - 24 USD / Hourly
We are looking for a customer-focused individual to join a manufacturing organization as a Customer Service Representative I. This Long-term Contract position is ideal for someone who communicates clearly, handles inquiries effectively, and supports customers through account, billing, and payment-related questions. The role combines inbound call support, administrative follow-through, and cross-functional coordination to help ensure a smooth customer experience. Responsibilities:• Respond to incoming customer calls and messages, providing timely and accurate support for service, account, and billing inquiries.• Guide customers through payment-related matters, including processing transactions and explaining account balances, payoff details, or related charges.• Review customer information carefully and document interactions, updates, and submissions in the appropriate systems.• Work with internal teams and external vendors to resolve service issues and maintain efficient follow-up on open requests.• Assist with insurance, tax, and financial service questions by clarifying information and directing customers to the right next steps.• Prepare, scan, and organize supporting documents to ensure records are complete, accessible, and properly maintained.• Use Microsoft Office applications and other business tools to manage correspondence, track activity, and complete daily administrative tasks.• Contribute to a team-oriented onsite call center environment by sharing updates, supporting service goals, and maintaining clear written and verbal communication.
2026-05-20T00:00:00Z

Applications Support Specialist

Norristown, PA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a skilled Applications Support Specialist to provide operational and administrative support within a global learning management system. Based in King of Prussia, Pennsylvania, this role focuses on ensuring efficient training delivery, system maintenance, and troubleshooting to enhance user experiences. This is a long-term contract position with opportunities to work onsite up to three times per week or remotely within the Eastern or Central time zones. Responsibilities: • Manage the creation, updating, and maintenance of training items, curricula, and learning plans within the SuccessFactors platform. • Configure assignment rules and target audiences to streamline training assignments for Commercial learners. • Set up courses and sessions, oversee enrollments, and handle completion tracking and equivalency approvals. • Address system and access issues, escalating complex challenges to IT or enterprise teams as necessary. • Troubleshoot user access, assignment, and completion problems, providing clear guidance to stakeholders. • Generate compliance and completion reports while validating data accuracy using Excel. • Support the deployment of new learning initiatives, such as curriculum launches and campaign-based assignments. • Communicate timelines and status updates to stakeholders to ensure consistent and smooth learning experiences. • Adhere to established governance standards, including naming conventions and metadata protocols. • Contribute to continuous improvement efforts by participating in forums and suggesting incremental process enhancements.
2026-05-28T00:00:00Z

Supply Chain Specialist

Exton, PA
onsite
Temporary to Hire
26 - 26 USD / Hourly
We are looking for a Supply Chain Specialist to join an organization in Exton, Pennsylvania, in a hands-on onsite role supporting daily procurement and materials operations. This contract opportunity has the potential to become permanent and is ideal for someone who enjoys balancing purchasing activities, inventory coordination, and data accuracy in a fast-moving environment. The person in this role will work closely with internal teams and suppliers to help maintain steady material flow, resolve order issues, and support efficient supply chain execution. Responsibilities:• Manage purchase order activities by assisting with order creation, confirming supplier details, reviewing pricing, and tracking expected delivery timelines.• Monitor open and overdue orders, follow up with vendors on status updates, and communicate changes that may affect internal operations.• Help maintain appropriate inventory levels by reviewing stock positions and identifying potential shortages or replenishment needs.• Coordinate with warehouse and logistics partners to support material movement and address shipping, receiving, or availability concerns.• Prepare and review operational data in company systems and Excel to support reporting, planning, and day-to-day supply chain decisions.• Maintain accurate records for suppliers, items, lead times, and inventory-related data to support reliable planning and purchasing processes.• Share updates on delays, supply risks, or material issues with the appropriate internal stakeholders so teams can respond quickly.• Support onsite supply chain activities during facility-related operational changes and help ensure continuity across purchasing and material coordination tasks.
2026-05-13T00:00:00Z