12 results for Customer Experience Specialist in Mount Laurel, NJ

Customer Service Specialist

Newtown Square, PA
onsite
Contract / Temporary to Hire
19 - 19 USD / Hourly
We are looking for a detail-oriented Customer Service Specialist to join a team in Newtown Square, Pennsylvania. This Contract to permanent position is ideal for someone with strong organizational skills and a passion for supporting administrative tasks in a dynamic environment. The role focuses on data management, customer service, and assisting in daily operations to ensure the smooth running of processes. Responsibilities:• Provide administrative support to sales producers, ensuring they have the tools and information needed to drive new sales.• Manage and update client databases and customer relationship management systems accurately.• Perform data entry tasks, including reformatting spreadsheets and correcting errors within the system.• Collaborate with data analysts to input and organize information efficiently in the CRM system.• Utilize Microsoft Excel for sorting, formatting, and organizing data.• Respond to inbound and outbound calls, delivering excellent customer service.• Handle E-Mail correspondence professionally and promptly.• Schedule appointments and maintain organized calendars.• Assist in resolving system issues by identifying and correcting inaccuracies.• Prepare and edit documents using Microsoft Word, PowerPoint, and Outlook.
2026-03-24T00:00:00Z

Customer Service Representative

Exton, PA
onsite
Contract / Temporary to Hire
20 - 20 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Exton, Pennsylvania. This hybrid position offers the flexibility of working onsite three days a week and remotely for two days. As a Contract to permanent opportunity, this role provides an excellent path for career growth and stability. Responsibilities: • Respond to inbound and outbound calls, providing exceptional service and resolving customer inquiries efficiently. • Accurately process and manage order entries, ensuring all details are recorded correctly. • Maintain clear and detail-oriented communication with clients to address their concerns and provide solutions. • Collaborate with internal teams to ensure smooth handling of customer requests and orders. • Utilize company systems and tools to track and manage customer interactions effectively. • Ensure compliance with company policies and procedures during all customer interactions. • Proactively identify opportunities to enhance customer satisfaction and build long-term relationships. • Manage multiple tasks simultaneously while maintaining a high level of attention to detail and accuracy.
2026-03-25T00:00:00Z

Customer Service Representative

Conshohocken, PA
onsite
Contract / Temporary to Hire
22 - 22 USD / Hourly
We are looking for an experienced Customer Service Representative to join a team in Conshohocken, Pennsylvania. This is an onsite contract-to-permanent position, offering an excellent opportunity to grow within a dynamic and fast-paced environment. You will play a key role in ensuring customer satisfaction by addressing inquiries, resolving issues, and supporting client needs effectively. Responsibilities:• Handle customer account requests, including updating payment methods, adjusting due dates, and resolving account-related concerns.• Collaborate with merchants and internal departments to resolve installation or product-related challenges.• Escalate complex or sensitive issues, such as legal or regulatory concerns, to the appropriate team for resolution.• Provide accurate information and assistance to clients through inbound and outbound calls.• Maintain thorough and organized documentation of all customer interactions and resolutions.• Utilize Google Suite and proprietary software systems to manage customer information efficiently.• Participate in ongoing training and development to stay updated with company policies and procedures.• Actively contribute to team goals by ensuring timely and detail-oriented support for all customer inquiries.• Offer voluntary weekend support for overtime as needed.• Work closely with team members to ensure seamless communication and service delivery.
2026-03-25T00:00:00Z

Customer Service Representative

Newark, DE
onsite
Permanent
0 - 0 USD / Yearly
Wilmington Delaware client, seeks a Customer Service Representative with a positive attitude and willingness to learn and adapt. This Customer Service Representative will engage with customers on order requests and updates, create and update customer files, draft customer quotes, assist with inventory management, fulfill customer orders, submit scheduling forms, attend weekly sales meetings, resolve customer inquiries, research and identify areas for process improvement, and provide administrative assistance where needed. The ideal candidate should have great communication skills, strong multi-tasking capabilities, and the ability to thrive within a team environment. Major Responsibilities· Fulfill customer inquiries· Order/Vendor Management· Build strong customer relationships· Process Improvement· Sales Support· Maintain customer records· Delivery Tracking· Follow-up with all customer correspondence via phone and email· Ability to transfer documentation into a Paperless Environment
2026-03-23T00:00:00Z

Customer Service Representative

Marlton, NJ
onsite
Temporary
18 - 20 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Marlton, New Jersey. In this contract role, you will play a pivotal part in ensuring customer satisfaction through attentive communication and efficient service. This position requires working onsite for 25-30 hours per week and is expected to last 3-6 weeks, with the potential for extension. Responsibilities: • Respond to inbound customer calls and address inquiries with accuracy. • Handle outbound calls to follow up with clients and provide additional support as needed. • Process orders efficiently and ensure data entry is completed accurately. • Assist customers in resolving issues related to sales and services. • Promote upselling opportunities by understanding client needs and recommending suitable solutions. • Maintain detailed records of customer interactions and transactions. • Collaborate with team members to meet project goals and deadlines. • Utilize computer systems effectively to manage customer accounts and process information. • Deliver exceptional customer service to uphold the company’s standards and reputation.
2026-03-24T00:00:00Z

Customer Service Representative

Malvern, PA
onsite
Contract / Temporary to Hire
20 - 20 USD / Hourly
We are looking for a Customer Service Representative to join a team in Malvern, Pennsylvania. In this hybrid position, you will play a pivotal role in ensuring smooth order processing and exceptional customer support. This is a Contract to permanent opportunity, offering the chance to grow within a dynamic organization. Responsibilities:• Accurately process customer orders and quotes in the system while verifying product availability and inventory levels.• Collaborate with sales and warehouse teams to coordinate order entry, confirmations, and updates.• Address customer inquiries regarding orders, pricing, returns, credits, and expedited shipping requests.• Resolve issues promptly to ensure customer satisfaction and maintain positive relationships.• Utilize Salesforce to manage customer information and streamline processes.• Monitor and track order statuses, providing timely updates to customers and internal teams.• Ensure compliance with company policies and procedures during all customer interactions.• Assist with inbound and outbound calls, delivering attentive and courteous service.• Support the team in achieving service targets and performance goals.• Identify opportunities for process improvements and contribute to enhancing operational efficiency.• Hours are 10:00 am to 6:30 pm.
2026-03-19T00:00:00Z

Call Center Specialist

Bridgewater, NJ
onsite
Temporary
21 - 22 USD / Hourly
We are looking for a skilled Call Center Specialist to join our team. As part of the healthcare industry, this role requires excellent communication and organizational skills to deliver exceptional service to patients and clients. This is a long-term contract position where you will play a vital role in ensuring a smooth and attentive experience for everyone you assist. This is an on-site position, five days a week, Monday through Friday. <ul><li>Respond to a high volume of inbound and outbound calls, chats, and emails, addressing inquiries and concerns by collecting relevant information, researching solutions, and providing accurate guidance.</li><li>Educate customers about available services, explaining features and benefits to help them make informed decisions.</li><li>Handle escalations for complex issues, ensuring they are directed to the appropriate department or team member.</li><li>Coordinate and manage appointments or requests according to established scheduling protocols.</li><li>Maintain detailed records of interactions, appointments, and follow-ups using designated systems.</li><li>Utilize software and other tools to efficiently manage scheduling, customer requests, and communications.</li><li>Navigate multi-line phone systems to efficiently handle and route calls.</li><li>Collaborate with team members to ensure a seamless workflow and high-quality service.</li><li>Maintain professionalism and accuracy while handling high volumes of communication across multiple channels.</li><li>Support the team by assisting customers with questions, scheduling, and other needs.</li><li>Ensure compliance with office procedures and maintain familiarity with office equipment and systems.</li></ul>
2026-03-23T00:00:00Z

Community Support Specialist

Barnegat, NJ
onsite
Temporary
20 - 20 USD / Hourly
We are looking for a dedicated Community Support Specialist to join our team in Barnegat, New Jersey. In this long-term contract role, you will play a vital part in managing administrative tasks and ensuring excellent service for apartment residents. Your responsibilities will include lease renewals, rent payment processing, and maintaining resident communication to support smooth day-to-day operations. Responsibilities: • Prepare and distribute lease renewal notices to residents while tracking responses and coordinating follow-ups. • Assist in processing lease recertifications in compliance with property policies and regulations. • Accurately record and monitor rent payments, ensuring financial documentation is up-to-date. • Provide support to residents with inquiries related to rent payments and offer guidance on available payment methods. • Collaborate with property management to address delinquent accounts and issue necessary notices. • Maintain organized resident files, both physical and digital, to ensure compliance and accessibility. • Respond promptly and professionally to resident communications, fostering positive relationships. • Work closely with leasing and property management teams to deliver a seamless experience for residents.
2026-03-24T00:00:00Z

Customer Service Representative (Bilingual Spanish)

Wilmington, DE
onsite
Temporary
19 - 23 USD / Hourly
Our company is seeking a Customer Service Representative who is fluent in both English and Spanish to join our team. The ideal candidate will play a vital role in accepting orders from clients, processing shipments, and delivering exceptional customer support throughout the process. Key Responsibilities:<ul><li>Accept and accurately process customer orders via phone, email, or online platforms.</li><li>Prepare and coordinate shipment documentation to ensure timely delivery.</li><li>Communicate clearly and professionally with customers in both English and Spanish, addressing inquiries and resolving issues.</li><li>Update order status and customer records using Excel spreadsheets and internal systems.</li><li>Manage email correspondence using Outlook and maintain organized records.</li><li>Work collaboratively with internal departments to support order fulfillment and customer satisfaction.</li></ul>
2026-03-24T00:00:00Z

Order Management Specialist

Boothwyn, PA
onsite
Permanent
40000 - 45000 USD / Yearly
Emerging services company seeks an Order Management Specialist with client facing experience. As the Order Management Specialist, you will create customer accounts, input orders, and provide order confirmations including the estimated time of shipment. The ideal candidate for this role should have an intense passion for client satisfaction, advanced multi-tasking capabilities, superb customer service skills and a strong drive for problem-solving. What you get to do everyday:<ul><li>Set up new customer accounts within SAP.</li><li>Input and manage both new and existing orders in SAP.</li><li>Acknowledge receipt of purchase orders (POs) and provide order confirmations within 48 hours.</li><li>Collaborate with the purchasing team and utilize SAP functionality to identify product-specific lead times.</li><li>Communicate estimated shipping dates and send order confirmations to customers.</li><li>Prepare and issue Proforma Invoices for customers.</li><li>Check stock availability and communicate lead times as needed.</li><li>Cross-check part numbers to ensure accuracy on customer purchase orders.</li><li>Verify and confirm correct pricing details on customer purchase orders.</li></ul>
2026-03-23T00:00:00Z

Digital Marketing Specialist

Bala Cynwyd, PA
onsite
Permanent
75000 - 90000 USD / Yearly
Position Overview A growing organization is seeking a skilled and motivated Social Media Specialist to lead and execute digital marketing and social media initiatives. This role focuses on increasing brand awareness, driving engagement, and generating traffic through consistent, high-quality content and strategic social media planning. The ideal candidate has strong experience in social media management, content creation, and digital strategy, with the ability to produce engaging content across multiple platforms on a regular basis. Key Responsibilities Develop and implement a comprehensive social media strategy aligned with organizational goals. Create, edit, and publish high-quality short‑form and long‑form content across all major platforms. Build and maintain a strong YouTube presence, including frequent (ideally daily) video uploads. Manage and grow brand presence on Instagram, Facebook, LinkedIn, YouTube, and emerging platforms. Optimize content for social media SEO, including captions, hashtags, keywords, and engagement tactics. Track performance metrics and adjust strategies to improve reach, engagement, and conversions. Travel to job sites, meetings, and industry events (approximately 30%) to capture and produce content. Collaborate with internal teams to ensure social content aligns with broader brand messaging and objectives. Required Qualifications Proven experience managing and growing social media channels. Strong video recording and editing skills specialized for social media (expert-level expected; full production not required). Experience creating both short‑form and long‑form digital content. Demonstrated success in developing and executing marketing strategies. Strong understanding of social media SEO and content optimization practices. Ability to work on-site in Philadelphia, PA, Monday–Friday, 7:00 AM – 3:00 PM (non‑negotiable). Willingness to travel approximately 30% of the time. Ability to lift up to 50 lbs. and work in various outdoor conditions (heat, cold, etc.). Excellent organizational skills and ability to manage multiple projects simultaneously. Preferred Qualifications Experience in or knowledge of a related industry (not required). Portfolio demonstrating social media campaigns, original content, and measurable results. Background in both creative content development and performance-driven marketing. Required Software Proficiency Adobe Creative Cloud (Premiere Pro, After Effects, Illustrator, Photoshop) Microsoft Office Suite (Word, PowerPoint, Outlook) Social media CMS and marketing tools (e.g., Hootsuite, SEMRush) Expertise in: Social media video editing Content creation Social media SEO and optimization Social media strategy and audience growth
2026-03-24T00:00:00Z

Client Services Coordinator

Conshohocken, PA
onsite
Permanent
55000 - 75000 USD / Yearly
We are looking for a proactive and detail-oriented Client Services Coordinator to join our team in Conshohocken, Pennsylvania. In this role, you will serve as the first point of contact for our Managed IT Services team, ensuring smooth communication with clients and efficient handling of support requests. If you excel at multitasking, scheduling, and providing exceptional customer service, we encourage you to apply. Responsibilities: • Respond promptly to incoming client calls, addressing inquiries and creating support tickets in the system. • Manage and update support tickets, ensuring accurate documentation and timely resolutions. • Communicate clear next steps, schedules, and expectations to clients throughout the service process. • Assign tickets to technicians based on urgency, skill requirements, and availability. • Coordinate remote and onsite appointments with clients to ensure services are delivered efficiently. • Monitor ticket queues, ensuring timely responses and adherence to service protocols. • Escalate complex issues when necessary to maintain high service standards. • Track and report on service metrics, such as ticket volume and response times, to improve operational efficiency. • Identify recurring issues and provide recommendations to enhance client experiences. • Collaborate with leadership to analyze workload trends and optimize technician utilization.
2026-03-11T00:00:00Z