We are in need of a Desktop Support Analyst to join our team in the healthcare sector, located in Princeton, New Jersey. The role involves providing crucial technical support to our team, ensuring the smooth operation of our systems. This entails troubleshooting hardware, software, and network issues, as well as managing user accounts and access controls.<br><br>Responsibilities:<br><br>• Deliver both remote and deskside support to staff, addressing software, hardware, and network problems.<br>• Ensure the successful installation, configuration, and maintenance of Windows and macOS operating systems, along with printers and other peripherals.<br>• Take charge of managing user accounts and controlling access in Active Directory and O365.<br>• Support both cloud-based and on-premise IT environments, including the use of VPNs and remote desktop tools.<br>• Document all troubleshooting steps and IT procedures for future reference within the team.<br>• Collaborate effectively with other members of the IT team to escalate and resolve complex issues.<br>• Use your knowledge of Android Development, Cisco Technologies, Citrix Technologies, Computer Hardware, Dell Technologies, Active Directory, Apple Devices, Backup Technologies, and Configuration Management to effectively perform your role.
We are looking for a skilled Test Analyst to join our team in King of Prussia, Pennsylvania. In this role, you will be responsible for ensuring the effective testing of system changes, with a particular focus on Workday functionality and data retention processes. This is a long-term contract position where you will play a key role in validating purge logic and maintaining compliance with regulatory standards.<br><br>Responsibilities:<br>• Develop and implement comprehensive test plans and procedures for Workday system integrations and purge functionalities.<br>• Create detailed test scripts and generate test data tailored to Workday system requirements.<br>• Execute testing activities, document results, and track issues to ensure resolution.<br>• Validate purge logic and breadcrumb data retention processes to align with audit and compliance standards.<br>• Conduct usability testing to assess system performance, reliability, scalability, and security.<br>• Collaborate closely with configuration and compliance teams to guarantee thorough testing coverage.<br>• Monitor testing progress and provide regular updates to project leads and stakeholders.<br>• Participate in team meetings and contribute to discussions on testing strategies and improvements.<br>• Escalate testing-related issues promptly and support troubleshooting efforts.
<p>We are in search of a proficient Business Systems Analyst to join our team in the insurance industry. The position is based in Central, New Jersey. In this role, you will be expected to collaborate with various teams and stakeholders, analyze and document requirements, and provide ongoing support for implemented systems.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Engage with business stakeholders to collect, scrutinize, and document requirements.</p><p>• Convert business requirements into comprehensive functional and technical specifications.</p><p>• Collaborate intensely with development, QA, and IT teams to guarantee the successful execution of technology solutions.</p><p>• Conduct data analysis to spot trends and offer actionable insights.</p><p>• Lead workshops, meetings, and discussions to ensure project alignment.</p><p>• Create and uphold project documentation, including business requirements, process flows, and user stories.</p><p>• Support User Acceptance Testing and offer continuous support for systems in use.</p><p>• Use business analysis tools such as Atlassian Jira and Confluence effectively.</p><p>• Apply Agile and Scrum methodologies in project management.</p><p>• Conduct business process modeling and data analysis.</p><p>• Leverage proficiency in SQL and data analysis tools.</p><p>• Understand and apply insurance processes, terminology, and regulations.</p>
<p><strong>Senior Systems Engineer II</strong></p><p><strong>Location:</strong> Remote</p><p><strong>Start Date:</strong> January 12, 2026 (or upon clearance)</p><p><strong>Openings:</strong> 2</p><p><strong>Duration:</strong> 6 Months</p><p><strong>Travel:</strong> Limited, possible</p><p><br></p><p><strong>Important Requirements</strong></p><ul><li>Must obtain <strong>Public Trust security clearance</strong>.</li><li>Additional background screenings will be conducted upon acceptance.</li></ul><p><strong>Job Summary</strong></p><p>We are seeking a <strong>Senior Systems Engineer II</strong> to design, automate, and operate secure, reliable infrastructure at scale. This role emphasizes <strong>Infrastructure as Code (IaC)</strong> using <strong>Terraform</strong>, automation with <strong>Ansible</strong>, and orchestration via platforms like <strong>Spacelift</strong>. You will lead initiatives around platform security, CI/CD, and configuration/data hygiene, while producing documentation that elevates engineering standards across the organization.</p><p> <strong>Key Responsibilities</strong></p><ul><li><strong>Design & Build IaC:</strong> Own Terraform modules, state management, and environment baselines; implement policy-as-code and drift detection.</li><li><strong>Automate Operations:</strong> Use Ansible for image builds, patching, and configuration orchestration across Linux/Windows fleets.</li><li><strong>Secure the Platform:</strong> Integrate and operate secrets managers (Azure Key Vault, HashiCorp Vault); enforce least-privilege RBAC.</li><li><strong>CI/CD Ownership:</strong> Design and maintain pipelines in GitHub Actions and Azure DevOps, including multi-stage workflows and approvals.</li><li><strong>Reliability & Observability:</strong> Contribute to SLIs/SLOs, logging, metrics, alerting, and performance tuning.</li><li><strong>CMDB Stewardship:</strong> Maintain accurate service and dependency data; drive discovery and change traceability.</li><li><strong>Governance & Change:</strong> Participate in change control, incident response, and post-incident reviews; implement corrective actions via code.</li><li><strong>Documentation & Enablement:</strong> Create clear runbooks, diagrams, and guides; mentor engineers on IaC and operational best practices.</li><li><strong>Continuous Improvement:</strong> Identify and eliminate toil through automation; propose roadmap items for reliability and security.</li></ul>
<p>Overview</p><p>We are seeking an experienced Technical Project Manager (Agile, Scrum) III to lead and manage highly complex, enterprise-wide IT initiatives. This role requires an Agile-driven leader with strong experience in Scrum, technical program oversight, and cross-functional team coordination.</p><p>Key Responsibilities</p><ul><li>Manage one or more highly complex or enterprise-wide IT programs consisting of multiple interconnected projects.</li><li>Develop program strategies, business cases, and high-level project plans aligned with enterprise goals.</li><li>Integrate, coordinate, and adjust project scope, timelines, and budgets based on business needs.</li><li>Provide regular status reporting on KPIs, resource utilization, schedules, risks, and milestone delivery.</li><li>Serve as Scrum Master—enacting Scrum values, coaching teams, and ensuring proper use of Agile tools and processes.</li><li>Coach individuals and teams in Agile methodologies, fostering a culture of continuous improvement.</li><li>Collaborate with IT leadership, business leaders, and IT Business Consultants to communicate strategic direction.</li><li>Ensure all assigned projects are delivered on time, within budget, and aligned with strategic business requirements.</li><li>Track key project milestones and recommend adjustments to Project Managers to maintain program momentum.</li><li>Partner with senior business leadership to identify, evaluate, and prioritize IT opportunities supporting enterprise goals.</li><li>Manage new technical service engineering programs supporting broad service/product objectives.</li><li>Establish milestones, monitor adherence to schedules, identify delivery risks, and implement mitigation strategies.</li><li>Coordinate across multiple engineering, development, and deployment teams as needed.</li><li>Act as a conduit between deployment and engineering teams to ensure requirements and design considerations support software and service sustainability.</li></ul>
About the Role:<br>We’re looking for a Senior Software Developer to help design, build, and enhance our insurance applications. You’ll work closely with architects, business analysts, and QA teams to deliver high-quality, scalable solutions that support our core insurance operations. This is a hands-on role where you’ll be coding, integrating systems, and troubleshooting complex issues.<br><br>Key Responsibilities:<br><br>Develop, customize, and maintain applications in Guidewire (PolicyCenter, BillingCenter, ClaimCenter).<br><br>Build and support solutions using .NET (C#) or Java, depending on project needs.<br><br>Design and implement integrations with internal and external systems (APIs, web services, data feeds).<br><br>Collaborate with architects and business teams to ensure solutions meet functional and technical requirements.<br><br>Troubleshoot, debug, and optimize performance of applications.<br><br>Participate in code reviews and provide mentorship to junior developers.<br><br>Contribute to continuous improvement efforts, including CI/CD pipelines and automation.<br><br>Qualifications:<br><br>5+ years of experience in software development with .NET (C#) or Java.<br><br>Hands-on experience with Guidewire development (GOSU, configuration, integration, or conversion) preferred.<br><br>Strong knowledge of REST/SOAP APIs, JSON/XML, and middleware integrations.<br><br>Experience in the insurance industry or other highly regulated environments is a plus.<br><br>Solid understanding of SDLC, Agile practices, and version control (Git, SVN).<br><br>Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent work experience).<br><br>Nice to Have:<br><br>Guidewire certification (Developer/Integration).<br><br>Familiarity with cloud environments (Azure, AWS, GCP).<br><br>Experience with DevOps practices, CI/CD pipelines, and containerization (Docker, Kubernetes).<br><br>What We Offer:<br><br>Competitive salary and benefits package.<br><br>Opportunity to work on large-scale insurance technology projects.<br><br>Collaborative team environment with detail oriented growth opportunities.
