We are looking for a skilled Help Desk Analyst to provide technical support and ensure seamless operations for our team in New York, New York. The ideal candidate will assist with troubleshooting, system management, and user support for both onsite and remote employees. This role is vital in maintaining efficient workflows and a high level of customer service.<br><br>Responsibilities:<br>• Respond promptly to technical support requests received via Teams, in-person inquiries, or other communication channels.<br>• Provide assistance with software applications, including Microsoft Suite (Excel, Outlook, Teams), Slack, and secure file transfer servers.<br>• Manage user account setups, including onboarding and offboarding processes, for new hires and departures.<br>• Troubleshoot and resolve issues related to Windows 10 and Windows 11 operating systems.<br>• Administer Active Directory to manage user accounts and permissions effectively.<br>• Monitor and address early-morning remote system login concerns to ensure operational readiness.<br>• Support a workforce of 45-50 onsite employees and a few remote users with technical needs.<br>• Recommend and implement solutions to enhance system performance and user experience.<br>• Maintain accurate documentation of technical issues and resolutions for future reference.<br>• Collaborate with team members to improve help desk processes and ensure consistent service delivery.
We are looking for a skilled Desktop Support Technician to join our team in Uniondale, New York. In this role, you will collaborate with the Desktop Services team to ensure the seamless setup, deployment, and maintenance of laptops, as well as provide technical assistance to resolve user issues. The ideal candidate will have hands-on experience in troubleshooting hardware, software, and connectivity problems while maintaining documentation for processes and procedures.<br><br>Responsibilities:<br>• Prepare and image new and existing laptops using standard imaging tools.<br>• Develop clear and comprehensive documentation for both new and established procedures.<br>• Configure workstations and cubicles for new employees and contractors.<br>• Address helpdesk tickets related to hardware, software, operating systems, and user accounts.<br>• Provide support for end-user software, connectivity issues, and general IT services.<br>• Maintain the security and integrity of enterprise data on client computers and during data transfers.<br>• Oversee and manage printers, scanners, and other peripheral devices.<br>• Administer user accounts, permissions, and storage allocations in line with privacy and security standards.<br>• Diagnose and resolve workstation hardware and software issues, escalating complex incidents as needed.<br>• Implement and recommend updates, patches, and reconfigurations for software and hardware systems.
We are looking for a motivated and skilled Help Desk Analyst to join our team in Princeton, New Jersey. In this role, you will be responsible for providing technical support to ensure smooth operations and excellent user experiences across the organization. This position is ideal for someone who enjoys problem-solving, thrives in a dynamic environment, and is committed to delivering exceptional customer service.<br><br>Responsibilities:<br>• Offer first-level technical support for issues related to hardware, software, networks, and user accounts.<br>• Diagnose and resolve problems with desktops, laptops, printers, mobile devices, and widely-used applications, such as Windows and Office 365.<br>• Manage support tickets from initiation to resolution, maintaining clear and timely communication with users.<br>• Perform user account management tasks, including setting up accounts, resetting passwords, and updating permissions.<br>• Assist both remote and on-site employees, escalating complex problems to specialized teams when necessary.<br>• Install, configure, and maintain IT equipment, including workstations and peripherals.<br>• Document troubleshooting steps, solutions, and recurring issues to enhance team efficiency.<br>• Support onboarding and offboarding processes by ensuring IT setup and account adjustments are completed.<br>• Collaborate with system and network teams to address escalated issues effectively.
We are looking for a Help Desk Analyst I to join our team in Matawan, New Jersey. In this role, you will provide essential support by addressing technical issues, managing user accounts, and ensuring smooth operations for our systems. This position offers an excellent opportunity to grow your skills in a collaborative and dynamic environment.<br><br>Responsibilities:<br>• Investigate and resolve technical problems related to hardware and software applications.<br>• Maintain detailed documentation of issues, resolutions, and updates within the help desk tracking system.<br>• Communicate effectively with users throughout the troubleshooting process to ensure timely resolution.<br>• Manage and administer user accounts across multiple systems.<br>• Complete work orders with comprehensive notes for each troubleshooting step.<br>• Perform tasks with professionalism and integrity to enhance customer satisfaction and company reputation.<br>• Provide assistance during office relocations and corporate moves.<br>• Contribute to special projects as assigned.<br>• Collaborate with external vendors to address technical concerns.<br>• Be available to work overtime when necessary.
We are offering an exciting opportunity for a Help Desk Analyst in Hamilton Township, New Jersey. As part of our team, you will be providing general IT support focused on troubleshooting, Active Directory tasks, and managing virtual environments. You will also be responsible for user support and training, documentation, and process improvements to keep our systems running efficiently.<br><br>Responsibilities:<br><br>• Diagnosing and resolving hardware, software, and network issues to provide break/fix support<br>• Performing basic Active Directory tasks including password resets and permission updates<br>• Assisting with basic VM troubleshooting and resetting virtual machines<br>• Providing hands-on support to resolve technical problems efficiently<br>• Supporting and training users on IT-related issues and best practices<br>• Maintaining records of system configurations, troubleshooting steps, and IT procedures<br>• Utilizing Android Development, Cisco Technologies, Citrix Technologies, Microsoft, and Apple Devices skills to enhance IT support<br>• Managing computer hardware and configuration management<br>• Deploying and maintaining Mac Computers and other devices.
• Install, configure, and maintain Windows desktop operating systems (Windows 11) and associated hardware.<br>• Manage and deploy software packages, patches, and updates using tools such as Microsoft Intune, SCCM or similar endpoint management platforms.<br>• Develop and maintain system images, task sequences, and deployment automation.<br>• Troubleshoot and resolve Level 2/3 desktop support issues, including OS, application, and driver-related problems.<br>• Ensure endpoint security using tools such as Windows Defender, BitLocker, and group policy hardening.<br>• Create and maintain technical documentation, standard operating procedures, and knowledge base articles.<br>• Collaborate with security, networking, and systems teams to improve desktop performance, reliability, and compliance.<br>• Monitor system performance, identify areas for improvement, and implement optimization strategies.<br>• Provide technical guidance and mentorship to help desk staff and end users.<br>• Windows server support as an escalation point for tier one and tier two support team members.<br>Required Skills:<br>• Bachelor’s degree in computer science (or related area) preferred. / Equivalent<br>• Strong communication and customer service skills<br>• Flexible and able to adapt to a rapidly changing environment.<br>• Must be organized and able to manage projects of varying length.<br>• Positive, self-motivated individual who can complete tasks independently.<br>• 3–5 years of experience in Windows desktop engineering, administration, or advanced support.<br>• Strong proficiency in Windows 11, Active Directory, Group Policy, and PowerShell scripting.<br>• Experience with endpoint management tools such as Microsoft Intune, SCCM.<br>• Knowledge of OS imaging, deployment methodologies, and automation.<br>• Solid understanding of endpoint security, encryption, and compliance policies.<br>• Strong analytical and troubleshooting skills with the ability to diagnose complex issues.<br>• Collaborative mindset with a focus on continuous improvement.
<p><strong>HRIS Analyst </strong></p><p><br></p><p>A client of ours is looking for an HRIS Analyst for a contract role to support critical HR technology initiatives during a designated coverage period. This role will play an integral part in preparing for and implementing Workday Recruiting (go-live scheduled for February 2025), providing post-go-live stabilization, and maintaining continuity across key HRIS functions. This is a hands-on position ideal for someone who thrives in dynamic environments and can contribute quickly with minimal ramp-up time.</p><p><br></p><p><strong>Responsibilities of HRIS Analyst </strong></p><ul><li>Support preparation, testing, validation, and user readiness activities for the Workday Recruiting implementation.</li><li>Provide post-go-live stabilization, troubleshooting, workflow optimization, and support user adoption.</li><li>Maintain day-to-day HRIS operations across Workday and associated HR systems to ensure business continuity.</li><li>Serve as the primary point of contact for HRIS support tickets (Tier 1 & Tier 2 support), resolving issues and escalating when needed.</li><li>Support annual and recurring HR processes including compensation cycles, benefits administration, and compliance reporting.</li><li>Assist with data migration, integration troubleshooting, and ongoing data integrity audits.</li><li>Process configuration changes, security updates, and system enhancements as needed.</li><li>Prepare documentation, SOPs, and knowledge transfer materials to ensure seamless transition at contract completion.</li><li>Participate in project and operational meetings, providing updates and ensuring assigned deliverables are met.</li><li>Support month-end and periodic reporting requirements.</li></ul>
Job Summary:<br>Handles urgent support requests with ongoing project work, organize daily tasks, and ensure smooth operations across our contact center, home-office environment, and over 150+ remote clinics. This role requires a strong understanding of desktop support, computer networking, and software troubleshooting, along with excellent communication skills to assist users across the organization.<br><br>Responsibilities:<br>• CONTACT CENTER SUPPORT<br>• CONFIGURE AND MAINTAIN WORKSTATIONS, HEADSETS, AND DESK SETUPS<br>• COORDINATE MOVES, ADDITIONS, AND CHANGES (MACS) FOR CONTACT CENTER STAFF<br>• MANAGE INVENTORY AND TRACK EQUIPMENT FOR NEW-HIRE ONBOARDING<br>• HOME OFFICE SUPPORT<br>• IMAGE AND DEPLOY COMPUTERS; TROUBLESHOOT HARDWARE AND SOFTWARE ISSUES IN A TIMELY MANNER.<br>• MAINTAIN PERIPHERALS (PRINTERS, SCANNERS, ETC.) AND PHONE SYSTEMS<br>• OVERSEE HOME-OFFICE INVENTORY<br>• WHITE-GLOVE EXECUTIVE SUPPORT<br>• REMOTE CLINIC SUPPORT<br>• PROVIDE DESKTOP, PRINTER, PHONE, PERIPHERAL, AND SOFTWARE SUPPORT FOR 180+ CLINICS<br>• EXECUTE CLINIC ADDS, MOVES, AND WIRING CHANGES AS PART OF SPECIAL PROJECTS<br>• GATHER DATA, UPDATE AND MANAGE CLINIC INVENTORY DOCUMENTATION<br><br>Qualifications:<br>• EXPERIENCE WITH A TROUBLE-TICKETING SYSTEM (E.G., SERVICE DESK)<br>• PROFICIENT IN MICROSOFT WINDOWS 10 AND 11 ENVIRONMENTS<br>• STRONG KNOWLEDGE OF MICROSOFT OFFICE, TEAMS, AND SHAREPOINT<br>• PRINTER TROUBLESHOOTING (HP, EPSON, CANON)<br>• NETWORK TROUBLESHOOTING: MODEMS, ROUTERS, ETHERNET WIRING, WIRELESS NETWORKING<br>• PHONE SYSTEMS: RJ-11 AND VOIP CONFIGURATION AND SUPPORT<br>• FAX: RJ-11 AND E-FAX TROUBLESHOOTING<br>• EXPERIENCE CREATING AND MAINTAINING KNOWLEDGEBASE ARTICLES<br>• DEMONSTRATED MULTI-TASKING ABILITIES AND EXCELLENT ORGANIZATIONAL SKILLS<br>• COMMUNICATE EFFECTIVELY WITH TEAM MEMBERS AND END-USERS TO UNDERSTAND THEIR TECHNICAL NEEDS.<br>• DOCUMENT ALL SUPPORT ACTIVITIES AND MAINTAIN ACCURATE RECORDS OF INCIDENTS AND RESOLUTIONS.<br>• EXCELLENT PROBLEM-SOLVING SKILLS.<br>• ABILITY TO COMMUNICATE TECHNICAL INFORMATION CLEARLY TO NON-TECHNICAL USERS.<br>• STRONG ORGANIZATIONAL SKILLS WITH ATTENTION TO DETAIL.
<p>We are in search of a Desktop Support Analyst to join our team in the telecom services industry, located in North, New Jersey. As a Desktop Support Analyst, you'll be the primary IT contact for our North, NJ office, providing support to office and field staff and assisting the IT team in user and infrastructure support. </p><p><br></p><p>Responsibilities</p><p>• Provide comprehensive Level 1 and 2 desktop and software support to staff</p><p>• Manage user and asset tasks effectively</p><p>• Monitor work emails even after office hours to respond to any emergencies promptly</p><p>• Participate actively in global IT projects to ensure seamless execution</p><p>• Track escalated problems to 3rd party vendors, team leaders, or managers until resolution</p><p>• Maintain detailed documentation of all procedures and infrastructure</p><p>• Utilize skills in Android Development, Cisco Technologies, Citrix Technologies, Computer Hardware, Dell Technologies, Active Directory, Apple Devices, Backup Technologies, and Configuration Management effectively to perform daily tasks</p><p>• Provide support via e-mail, phone, and in-person, escalating issues when necessary.</p>
We are looking for a skilled Desktop Support Analyst to join our team in Bronx, New York. In this Contract-to-Permanent position, you will provide technical assistance and ensure smooth functionality of desktop systems and related technologies. This role offers the opportunity to work in a dynamic environment within the non-profit sector, contributing to impactful organizational goals.<br><br>Responsibilities:<br>• Provide technical support for desktop systems, ensuring timely resolution of hardware and software issues.<br>• Manage Active Directory accounts, including creation, modification, and troubleshooting.<br>• Oversee asset management processes to track and maintain IT equipment inventory.<br>• Utilize Microsoft Excel to generate reports and analyze data for system performance.<br>• Assist with the deployment and maintenance of computer hardware and peripherals.<br>• Respond to user inquiries regarding technical issues, offering clear and efficient solutions.<br>• Collaborate with team members to implement updates and upgrades to desktop systems.<br>• Maintain documentation of IT support procedures and resolutions for future reference.<br>• Ensure compliance with organizational policies and security protocols when handling technology.<br>• Communicate effectively with stakeholders to provide updates on support activities.
We are looking for a dedicated Desktop Support Analyst to join our team in Robbinsville, New Jersey. This role is essential in ensuring smooth technology operations, providing mentorship, and delivering exceptional technical support during emergencies. The ideal candidate is a proactive problem-solver who thrives in a dynamic environment and is willing to work flexible hours to meet organizational needs.<br><br>Responsibilities:<br>• Maintain and enhance network and security systems to ensure optimal performance and reliability.<br>• Provide consistent support for hardware and software across multiple locations.<br>• Collaborate with the IS& T Manager to align technical operations with business strategies.<br>• Mentor and guide the Deskside Support Specialist to foster their growth and effectiveness.<br>• Respond promptly to critical on-call support needs, including nights and weekends.<br>• Troubleshoot and resolve technical issues efficiently to minimize downtime.<br>• Implement configuration management practices to streamline technology processes.<br>• Manage and support Active Directory accounts and permissions.<br>• Ensure proper backup procedures are in place and functioning effectively.<br>• Utilize expertise in Cisco, Citrix, and Dell technologies to address system-related challenges.
<p><strong>POSITION OVERVIEW</strong></p><p>The Desktop Engineer focuses on providing high-level desktop support and systems engineering services. The individual in this position will manage and enhance internal tech infrastructure related to endpoints, automation, and software deployment. The responsibilities include scripting, image lifecycle support, patch management, application packaging, and cross-platform device maintenance. The position also plays a role in training and technical communication, ensuring security standards are upheld within the environment.</p><p><br></p><p><strong>KEY RESPONSIBILITIES</strong></p><p>Some of the core tasks and expectations include:</p><ul><li>Prepare and deploy endpoint devices using modern management tools such as Ivanti and Intune.</li><li>Maintain imaging standards and adjust based on departmental use cases and hardware evolution.</li><li>Build and support automation scripts (e.g., PowerShell, AutoIT) for device setup and software installs.</li><li>Provide support across both Windows and macOS ecosystems, including patching and compliance monitoring.</li><li>Curate and publish applications to a self-service portal after validation/testing.</li><li>Collaborate with IT operations and project teams to schedule, test, and roll out updates and patches.</li><li>Leverage ticketing and reporting systems (e.g., ServiceNow, Power BI) for issue resolution and trend tracking.</li><li>Support both virtual and physical desktops, including incident management and hardware repair.</li><li>Contribute to IT initiatives like system refreshes, process enhancements, and cross-team coordination.</li><li>Escalate technical barriers as needed while maintaining strong end-user communication.</li><li>Participate in formalized processes such as incident, change, and problem management workflows.</li></ul><p><br></p>
We are seeking a Desktop Support Analyst for our pharmaceutical operations in Eatontown, New Jersey, United States. As a Desktop Support Analyst, you will be responsible for a range of tasks related to Environmental, Health, and Safety (EHS) programs and activities. You will ensure that we meet all government and regulatory requirements, manage safety training records, and contribute to our continuous improvement strategies.<br><br>Responsibilities<br>• Evaluating EHS programs and activities to ensure compliance with all relevant government and regulatory requirements.<br>• Monitoring, reporting, and resolving any environmental, health, and safety issues that arise.<br>• Coordinating corrective and preventive actions to address safety concerns within the workplace.<br>• Developing and implementing EHS policies, standards, guidelines, and programs that support our continuous improvement strategies.<br>• Administering the environmental, health, and safety audit program, including aspects of industrial hygiene.<br>• Managing the Personal Protective Equipment (PPE) and Good Manufacturing Practice (GMP) programs, which includes overseeing PPE and GMP supplies.<br>• Utilizing Android Development, Cisco Technologies, Citrix Technologies, Computer Hardware, Dell Technologies, Active Directory, Apple Devices, Backup Technologies, and Configuration Management skills to ensure smooth operations.<br>• Developing safety and environmental campaigns, communications, and recognitions that align with our business strategies.<br>• Owning the site's Behavioral-Based Safety Observations Program, including employee training, logging and tracking observations, and reporting progress to leadership.<br>• Supporting our broader sustainability strategy to ensure the site meets company objectives.
We are looking for an IT Support Technician to join our team in Bronx, New York. In this role, you will be responsible for delivering hands-on technical support, troubleshooting, and repair services for desktop systems in a corporate environment. This is a contract to permanent position, offering the opportunity to transition into a permanent role based on performance within 3-6 months.<br><br>Responsibilities:<br>• Provide on-site support for desktop systems, including diagnosing and resolving technical issues.<br>• Perform hardware repairs and software troubleshooting to ensure optimal workstation functionality.<br>• Utilize tools such as Active Directory to manage user accounts and permissions effectively.<br>• Assist with Office 365 applications, ensuring smooth operation and addressing any user challenges.<br>• Deliver excellent customer service while addressing IT concerns and resolving user requests.<br>• Support Mac systems alongside Windows 10 environments as required.<br>• Implement desktop imaging processes to prepare workstations for deployment.<br>• Work with proprietary technologies to meet organizational needs.<br>• Maintain accurate documentation of technical issues and resolutions.<br>• Collaborate with team members to ensure seamless IT support across the organization.
We are in the service industry, located in West Long Branch, New Jersey, United States, and we're on the lookout for a Product Support Specialist. In this role, you will be responsible for providing top-notch support to our customers, troubleshooting technical issues, and enhancing the overall user experience of our logistics automation platform.<br><br>Responsibilities:<br>• Handle technical support tickets, with a focus on product-related concerns.<br>• Deliver high-quality product support to customers, addressing inquiries related to our platform.<br>• Utilize SQL queries to delve into customer data and investigate issues.<br>• Aid customers in understanding product features, best practices, and technical configurations.<br>• Collaborate with the development team to identify, escalate, and rectify software bugs.<br>• Work hand-in-hand with product managers, engineers, and customers to elevate the user experience.<br>• Develop and upkeep support documentation to streamline troubleshooting processes.<br>• Contribute to improving the platform by providing valuable feedback from customers.
We are in need of a Desktop Support Analyst to join our team in the healthcare sector, located in Princeton, New Jersey. The role involves providing crucial technical support to our team, ensuring the smooth operation of our systems. This entails troubleshooting hardware, software, and network issues, as well as managing user accounts and access controls.<br><br>Responsibilities:<br><br>• Deliver both remote and deskside support to staff, addressing software, hardware, and network problems.<br>• Ensure the successful installation, configuration, and maintenance of Windows and macOS operating systems, along with printers and other peripherals.<br>• Take charge of managing user accounts and controlling access in Active Directory and O365.<br>• Support both cloud-based and on-premise IT environments, including the use of VPNs and remote desktop tools.<br>• Document all troubleshooting steps and IT procedures for future reference within the team.<br>• Collaborate effectively with other members of the IT team to escalate and resolve complex issues.<br>• Use your knowledge of Android Development, Cisco Technologies, Citrix Technologies, Computer Hardware, Dell Technologies, Active Directory, Apple Devices, Backup Technologies, and Configuration Management to effectively perform your role.
We are looking for a skilled Desktop Support Analyst to join our team in Bronx, New York. This position is within the non-profit sector and offers an excellent opportunity to contribute to meaningful work while utilizing your technical expertise. As this is a Contract role with the potential for long-term stability, it provides an opportunity for growth within the organization.<br><br>Responsibilities:<br>• Provide comprehensive technical support to end-users, addressing hardware and software issues effectively.<br>• Manage user accounts and permissions within Active Directory, ensuring secure and efficient access.<br>• Track and maintain IT assets and inventory to uphold proper asset management processes.<br>• Utilize Microsoft Excel to analyze data and create reports for better decision-making.<br>• Troubleshoot computer hardware problems, ensuring minimal disruption to daily operations.<br>• Collaborate with team members to implement and maintain Citrix and Cisco technologies.<br>• Assist in the setup and configuration of Android devices for organizational use.<br>• Conduct routine system updates and maintenance to ensure optimal performance.<br>• Respond promptly to service requests and resolve technical issues within established timelines.<br>• Deliver training and support to users, enhancing their proficiency with IT systems.
We are looking for an experienced IT Support Technician to join our team in Bronx, New York. This is a contract to permanent position offering an excellent opportunity for growth, with a potential transition to a permanent role based on performance. The ideal candidate will provide hands-on technical support, troubleshooting, and repairs, ensuring seamless operations in a Microsoft and Office 365 environment.<br><br>Responsibilities:<br>• Diagnose and resolve technical issues related to desktop hardware, software, and peripherals.<br>• Conduct break-fix repairs and troubleshoot workstation problems in a timely manner.<br>• Provide support for Microsoft technologies, including Office 365 and Active Directory.<br>• Assist users with Mac systems and proprietary technologies as needed.<br>• Perform imaging and configuration of desktop workstations to meet organizational standards.<br>• Deliver exceptional customer service while addressing technical concerns.<br>• Maintain accurate documentation of technical issues and resolutions.<br>• Collaborate with team members to improve IT processes and user experience.<br>• Ensure compliance with company policies and security protocols.<br>• Respond promptly to service requests and prioritize tasks effectively.
We are looking for a skilled Desktop Support Analyst to join our team in White Plains, New York. In this long-term contract role, you will play a key part in ensuring the efficient operation of desktop systems and supporting end-user computing environments. The ideal candidate will bring strong technical expertise, excellent problem-solving skills, and a proactive approach to maintaining and improving IT infrastructure.<br><br>Responsibilities:<br>• Provide advanced technical support for desktop systems, including troubleshooting hardware and software issues.<br>• Configure, maintain, and optimize Windows 11 environments, ensuring seamless end-user experiences.<br>• Manage Active Directory, Group Policy, and PowerShell scripting to streamline operations and maintain security.<br>• Implement and oversee endpoint management tools, such as Microsoft Intune, to ensure compliance and efficiency.<br>• Develop and execute OS imaging and deployment strategies with a focus on automation and scalability.<br>• Monitor and enforce endpoint security protocols, including encryption and compliance measures.<br>• Collaborate with team members to identify areas for improvement and implement solutions that enhance system performance.<br>• Utilize strong analytical skills to diagnose and resolve complex technical issues.<br>• Manage multiple projects simultaneously, ensuring timely delivery and effective resource allocation.<br>• Stay current with emerging technologies and trends to continuously improve desktop support processes.
<p>40,000 - 50,000</p><p><br></p><p>Benefits include hybrid (1-2 days in office) medical, dental, vision, paid time off, 401k with employer match and paid holidays.</p><p><br></p><p>Our client is looking for a dedicated Relocation Customer Coordinator to join our team in the Somerset, New Jersey area. In this role, you will act as the key contact for clients, ensuring smooth coordination and exceptional customer service throughout the relocation process. You will collaborate with service partners, manage documentation, and oversee logistics to deliver top-tier mobility solutions.</p><p><br></p><p>Responsibilities:</p><p>• Serve as the primary liaison for clients, guiding them through relocation processes to ensure satisfaction and seamless transitions.</p><p>• Coordinate domestic and international mobility services, conducting needs assessments and resolving any issues that arise.</p><p>• Partner with approved service providers to manage logistics efficiently, prioritizing quality and customer satisfaction.</p><p>• Maintain accurate records in client and employee databases, ensuring compliance with documentation standards.</p><p>• Update systems promptly with service progress details from clients, internal teams, and external partners.</p><p>• Adhere to data privacy standards, ensuring secure handling of all sensitive information.</p><p>• Build and sustain positive relationships with clients, service partners, and internal teams to ensure high-quality service delivery.</p><p>• Assist with administrative tasks and contribute to overall operational efficiency.</p><p>• Comply with established quality policies and procedures, supporting audits and ensuring adherence to standards.</p><p>• Identify opportunities for upselling and cross-selling to enhance client benefits while optimizing company profitability.</p><p><br></p><p><br></p>
<p>We are looking for a Senior Director of Data Operations to lead data management initiatives and drive strategic solutions for complex data environments in the pharmaceutical industry. Based in Florham Park, New Jersey, this role requires an experienced and detail-oriented individual to oversee data strategy, reporting accuracy, and process improvements to ensure optimal results. The ideal candidate will excel at managing cross-functional teams and ensuring data solutions align with client and organizational objectives.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Oversee the design, development, and validation of data reporting processes to ensure accuracy and reliability.</p><p>• Develop and implement methods to evaluate data for completeness, accuracy, and scope, while providing insights into discrepancies.</p><p>• Lead the deployment of data solutions for new programs and recommend improvements to data processing workflows.</p><p>• Investigate and resolve data anomalies, implementing solutions to prevent recurring issues.</p><p>• Ensure timely delivery of data reports that meet program requirements by enhancing processes to improve accuracy.</p><p>• Participate in regular meetings and business reviews to represent the Data Operations function and contribute to program success.</p><p>• Support account managers in onboarding and implementing new data programs, collaborating with internal teams to enhance client satisfaction.</p><p>• Recruit, train, and manage staff, fostering a culture of continuous improvement, accountability, and high performance.</p><p>• Evaluate and refine business processes to enhance efficiency, quality, and output.</p><p>• Lead data onboarding sessions with pharmacy network members, ensuring compliance with healthcare regulations and alignment with organizational goals.</p>
<p>This leadership role is responsible for overseeing a Data Analytics & Reporting team focused on collecting, aggregating, analyzing, and trending data—primarily from pharmacy systems—to support data-driven programs and service solutions. The Director will collaborate with IT and executive leadership to implement and streamline processes, mentor team members, and ensure alignment between data insights and strategic business goals.</p><p><br></p>
We are looking for an experienced and driven M& A & Corporate Counsel to join our legal team in New York, New York. In this role, you will play a pivotal part in supporting the company’s growth through strategic acquisitions and complex commercial projects. This position offers the opportunity to engage directly with senior leadership while managing high-stakes transactions and providing expert legal counsel.<br><br>Responsibilities:<br>• Lead negotiations and draft key documents for M& A transactions, including purchase agreements, letters of intent, term sheets, and closing documentation.<br>• Oversee all aspects of legal due diligence processes and support post-closing integration efforts.<br>• Draft, review, and negotiate a variety of corporate and commercial agreements, such as joint ventures, non-disclosure agreements, and vendor or customer contracts.<br>• Provide legal advice on matters related to corporate governance, financing, and insurance regulations.<br>• Partner with internal business units and stakeholders to align legal strategies with organizational objectives.<br>• Collaborate with deal teams and subject matter experts to ensure legal documentation meets both legal and commercial priorities.<br>• Engage frequently and effectively with senior leadership to provide strategic legal counsel and guidance.<br>• Manage and prioritize multiple transactions and legal projects in a fast-paced environment.
We are looking for a skilled Database Technology Manager to lead and oversee data management and analytics initiatives. This role requires a balance of technical expertise and leadership to drive innovation and ensure data-driven decision-making across the organization. Based in New York, New York, you will play a critical role in managing advanced database technologies and fostering collaboration between technical and business teams.<br><br>Responsibilities:<br>• Lead the development and implementation of advanced database solutions to meet organizational goals.<br>• Manage and optimize data analytics tools, including Tableau and Microsoft SQL Server, to ensure seamless operations.<br>• Collaborate with cross-functional teams to gather requirements and deliver actionable insights through data visualization.<br>• Provide mentorship and training to team members on data analytics tools and methodologies.<br>• Develop and maintain data governance standards to ensure data security and compliance.<br>• Oversee the creation of compelling visual narratives to communicate data insights effectively to stakeholders.<br>• Drive innovation by identifying opportunities for process improvements and new data solutions.<br>• Stay updated on the latest advancements in database technologies and data science to apply best practices.<br>• Support the design and maintenance of data pipelines and engineering systems.<br>• Collaborate on Agile-based projects to ensure timely and efficient delivery of data-related initiatives.
• Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field. Master’s degree preferred.<br>• Minimum of 8-10 years of experience in SAP ERP implementation and management, with at least 5 years in a leadership role.<br>• Proven experience in the discrete manufacturing sector, preferably in the high-tech industry.<br>• Strong knowledge of SAP modules such as PP (Production Planning), MM (Materials Management), SD (Sales and Distribution), WM (Warehouse Management), QM (Quality Management), and FI/CO (Finance and Controlling).<br>• Experience with SAP S/4HANA is highly desirable.<br>• Global project management experience, including working with cross-cultural teams.<br>• Strong understanding of manufacturing processes, supply chain management, and financial operations.<br>• Excellent problem-solving, analytical, and decision-making skills.<br>• Exceptional communication and interpersonal skills, with the ability to work effectively with stakeholders at all levels.<br>• Proficiency in project management tools and methodologies (e.g., Agile, Scrum, Waterfall).<br>• SAP certification in relevant modules is a plus.<br>• PMP or other project management certifications are desirable.<br>• Strategic thinking and innovation.<br>• Leadership and team management.<br>• Strong business acumen and customer focus.<br>• Ability to manage multiple priorities in a fast-paced environment.<br>• Commitment to continuous learning and improvement.
