We are looking for a Field Service Engineer to join our team in Springfield, New Jersey. This role involves hands-on work in the installation, testing, and repair of advanced systems, both in-house and on-site. The position requires independent work and frequent travel, making it ideal for individuals who thrive in dynamic environments.<br><br>Responsibilities:<br>• Conduct diagnostic testing, troubleshooting, and repairs on tone telemetry and SCADA systems, ensuring functionality down to the assembly level.<br>• Collaborate with factory personnel to perform system diagnostics and suggest enhancements to software and firmware performance.<br>• Lead system training, installation, and startup processes, ensuring projects meet contractual requirements and are finalized for acceptance.<br>• Document all activities through detailed trip and expense reports, including configuration updates, identified issues, and resolutions.<br>• Comply with company ISO 9001 standards and procedures in all aspects of the role.<br>• Support the Systems Engineering Department during the final testing and acceptance phases of systems prior to shipment.<br>• Travel approximately 50% of the time to perform fieldwork at customer locations.<br>• Execute additional assignments as needed to support operational goals.
