<p>The Office Services Associate plays a key role in delivering essential daily back-office support, ensuring high-quality service to our clients and internal teams. Core responsibilities include both physical and digital reprographics, copy and mail services, and providing additional support in hospitality, facilities, audio/visual, reception, and other business-critical functions as required. Key Responsibilities:</p><p>· Accurately document all workflow using designated service logs.</p><p>· Troubleshoot basic equipment issues and ensure machines are properly loaded and maintained.</p><p>· Perform regular quality assurance checks on one's work and work of team members.</p><p>· Safely lift up to 50 lbs. on a regular basis as part of essential duties.</p><p>· Complete job tickets before commencing tasks to ensure accuracy and quality. </p><p>· Prioritize and manage workflow to meet contract deadlines for all assignments.</p><p>· Effectively communicate with supervisors and clients regarding project status or deadline concerns.</p><p>· Answer phone calls and emails and place service calls when necessary.</p><p>· Provide courteous and detail-oriented customer service, in person, by phone, and electronically.</p><p>· Consistently adhere to company and client site policies and procedures.</p><p>· Promote a cost-efficient approach when using office equipment and supplies.</p><p><br></p>
We are looking for a detail-oriented Mailroom Assistant to join our team on a contract basis in New York, New York. In this role, you will be responsible for handling daily mail operations, ensuring timely delivery and organization of incoming and outgoing correspondence. This position is ideal for someone who is highly organized and enjoys working in a fast-paced environment.<br><br>Responsibilities:<br>• Sort and distribute incoming mail to the appropriate departments or individuals.<br>• Prepare outgoing mail, ensuring proper labeling and postage.<br>• Maintain accurate records of mailroom activities and deliveries.<br>• Coordinate with couriers and delivery services for special shipments.<br>• Ensure mailroom supplies are adequately stocked and organized.<br>• Monitor mailroom equipment and report any issues for repair or replacement.<br>• Assist with packaging and shipping tasks when necessary.<br>• Respond promptly to inquiries regarding mail or package statuses.<br>• Implement procedures to improve mailroom efficiency and organization.