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102 results for Customer Service Manager in Monticello, MN

JDE Business Analyst
  • Bloomington, MN
  • onsite
  • Permanent
  • 120000.00 - 150000.00 USD / Yearly
  • <p>We are looking for a JDE Business Analyst to join our team. In this role, you will lead the implementation, customization, and maintenance of JD Edwards systems to align with organizational goals. You will collaborate with stakeholders, manage projects, and optimize processes to ensure efficient use of ERP tools.</p><p><br></p><p>Responsibilities:</p><p>• Lead the implementation and configuration of JD Edwards EnterpriseOne modules to meet business needs.</p><p>• Partner with stakeholders to gather, analyze, and document functional and technical requirements.</p><p>• Customize workflows and applications to enhance operational efficiency and user experience.</p><p>• Develop and manage project plans, budgets, and timelines for JD Edwards-related initiatives.</p><p>• Coordinate with internal teams and external vendors to ensure project milestones are achieved.</p><p>• Provide ongoing system support, including troubleshooting, upgrading, and patching.</p><p>• Create and maintain documentation, user guides, and training materials for JD Edwards systems.</p><p>• Identify opportunities for process improvement and automation within JD Edwards applications.</p><p>• Evaluate and manage vendor relationships, including contracts and service agreements.</p><p>• Mentor team members and foster a collaborative, learning-driven work environment</p>
  • 2025-12-05T22:28:35Z
Product Owner
  • Shakopee, MN
  • onsite
  • Permanent
  • 90000.00 - 110000.00 USD / Yearly
  • <p>We are looking for a dynamic Business Analyst/Product Owner with a strong foundation in business analysis and agile methodologies to join our team. This role serves as the critical link between technical teams and business stakeholders, ensuring that solutions align with strategic goals and deliver measurable value. The ideal candidate will possess exceptional analytical skills, an ability to simplify complex requirements, and a passion for driving continuous improvement.</p><p><br></p><p>Responsibilities:</p><p>• Gather and analyze business requirements through interviews and workshops, documenting user stories with clear acceptance criteria.</p><p>• Refine user stories by adding detailed tests, acceptance criteria, and visual models to ensure alignment across teams.</p><p>• Identify and manage assumptions, risks, and issues that could impact project success.</p><p>• Collaborate with stakeholders to create, prioritize, and maintain the product backlog based on user needs and business value.</p><p>• Provide clarifications and guidance to development and quality teams during planning, refinement, and demos.</p><p>• Validate deliverables against acceptance criteria and approve releases for deployment.</p><p>• Coordinate and lead demo sessions with internal and external stakeholders to showcase software progress.</p><p>• Develop user training materials and support external client demos as needed.</p><p>• Advocate for Agile principles and drive continuous improvement within the team.</p>
  • 2025-12-12T20:33:44Z
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