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1 result for Project Manager in Monmouth, OR
- Clackamas, OR
- onsite
- Permanent / Full Time
- - USD / Yearly
- <p>Charlie Gilmur with Robert Half is looking for a Customer Success Specialist to support clients and internal teams by coordinating service delivery, maintaining accurate records, and ensuring a responsive customer experience. This role is based in Clackamas, Oregon, and is ideal for someone who can manage competing priorities, interpret operational data, and keep projects moving forward with clear communication. The position also contributes to workflow improvements, supports day-to-day system usage, and helps identify opportunities to strengthen customer retention and account growth.</p><p><br></p><p>Responsibilities:</p><p>• Build strong relationships with assigned customers by providing timely updates, addressing questions, and anticipating service needs throughout the customer lifecycle.</p><p>• Oversee orders from intake through completion, confirming documentation is accurate, coordinating handoffs across teams, and keeping delivery timelines on track.</p><p>• Monitor active work closely to identify potential delays, communicate impacts early, and take corrective action to support reliable fulfillment.</p><p>• Manage assigned project activities, track milestones, and share progress with stakeholders to ensure commitments are completed as planned.</p><p>• Investigate customer, product, or delivery issues independently, resolve routine concerns, and elevate higher-risk matters with clear context and recommended actions.</p><p>• Prepare customer-facing reports and dashboards that summarize performance, usage, and account activity with a high degree of accuracy.</p><p>• Review engagement and account data to uncover renewal and expansion opportunities, then collaborate with sales partners to support growth initiatives.</p><p>• Use reporting and analytics tools, including AI-enabled work management platforms when applicable, to identify trends and recommend process or service improvements.</p><p>• Organize meetings by setting agendas, documenting decisions, and following up on action items to maintain momentum across projects.</p><p>• Maintain accurate activity records in customer and service systems while supporting daily workflow administration and team visibility through designated tools.</p><p><br></p><p>Please reach out to Charlie Gilmur with Robert Half to review this position. Job Order: 03600-0013437247</p><p><br></p>
- 2026-05-14T23:18:41Z