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1 result for Help Desk Technician Ii in Modesto, CA
- Stockton, CA
- onsite
- Temporary to Hire
- 25 - 30 USD / Hourly
- We are looking for a Desktop Support Analyst to deliver hands-on technical support for end users in Stockton, California. This contract-to-permanent opportunity is ideal for someone who enjoys resolving day-to-day technology issues, maintaining reliable workstation performance, and providing responsive service in a fast-paced oil and gas pipeline environment. The person in this role will support hardware, software, and basic network needs while helping employees stay productive through clear communication and timely issue resolution.<br><br>Responsibilities:<br>• Diagnose and resolve technical problems involving desktop computers, laptops, printers, peripherals, and standard business applications.<br>• Set up, configure, and maintain user workstations and connected devices to ensure dependable day-to-day operations.<br>• Provide support for operating system and software issues across common end-user environments, including Windows, Mac, or Linux platforms.<br>• Manage user access tasks such as account setup, password assistance, and permission updates through established support processes.<br>• Record service requests, troubleshooting steps, and outcomes accurately to maintain clear support documentation.<br>• Escalate advanced or unresolved incidents to the appropriate technical teams while following issues through to completion.<br>• Assist users with basic connectivity and network-related problems that affect access to systems, applications, or shared resources.<br>• Deliver attentive customer support that explains solutions clearly and helps end users prevent recurring issues.
- 2026-11-06T00:00:00Z