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1 result for Help Desk Technician Ii in Modesto, CA
- Sonora, CA
- onsite
- Temporary / Contract
- 28.5 - 30 USD / Hourly
- <p>We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical assistance for our staff in Sonora, California. This Contract position focuses on delivering hands-on and remote support across desktop systems, user accounts, productivity tools, and audio visual technology. The ideal candidate will be comfortable resolving day-to-day technical issues, supporting audio visual and Zoom connectivity, and ensuring users can work efficiently with minimal disruption.</p><p><br></p><p>Responsibilities:</p><p>• Deliver onsite and remote technical support for court users, addressing hardware, software, and access-related issues in a timely manner.</p><p>• Diagnose and resolve incidents involving Windows 10 and Windows 11 workstations, Microsoft 365 applications, and standard desktop tools.</p><p>• Support audio visual equipment and help maintain reliable video and audio performance for Zoom meetings and related conferencing needs.</p><p>• Troubleshoot connectivity and functionality issues affecting WiFi, desktop peripherals, and end-user devices.</p><p>• Assist with the setup, support, and maintenance of equipment such as network printers and desktop scanners.</p><p>• Manage service requests and incident tickets, documenting findings, actions taken, and resolutions clearly.</p><p>• Provide user support for account access and basic security administration within Active Directory environments.</p>
- 2026-05-09T00:00:00Z