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1 result for Help Desk Technician Ii in Modesto, CA
- Atwater, CA
- onsite
- Temporary / Contract
- 22 - 25 USD / Hourly
- We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical assistance for end users in Atwater, California within a healthcare environment. This Long-term Contract opportunity is ideal for someone who can resolve day-to-day hardware, software, and account access issues while delivering responsive support across desktop and service desk functions. The role requires strong troubleshooting ability, hands-on experience with Microsoft operating systems, and a practical approach to user support in a fast-paced setting.<br><br>Responsibilities:<br>• Deliver front-line technical support for employees by diagnosing and resolving desktop, laptop, and peripheral issues in a timely manner.<br>• Respond to service desk requests, document incidents accurately, and follow through to ensure problems are fully addressed.<br>• Support users working with Windows-based systems, including Windows 11 environments and related workstation issues.<br>• Manage user account access tasks within Active Directory, including password resets and basic provisioning activities.<br>• Track, assign, and maintain IT equipment records to support accurate asset inventory and lifecycle management.<br>• Troubleshoot common software, hardware, and connectivity problems while escalating more complex issues when needed.<br>• Provide deskside assistance when remote support is not sufficient, ensuring minimal disruption to daily operations.<br>• Maintain clear communication with end users and internal teams regarding ticket status, resolutions, and next steps.
- 2026-09-04T00:00:00Z