We are looking for a Communications Specialist III to support marketing communication efforts for global hospitality brands and contract-focused business groups in St Paul, Minnesota. This Long-term Contract position centers on producing effective sales and marketing content, coordinating event-related materials, and helping deliver a consistent brand presence across customer-facing channels. The role works closely with sales, marketing, and external partners to turn strategic messaging into effective materials that strengthen commercial outreach and event execution.<br><br>Responsibilities:<br>• Develop and deliver customer-facing marketing materials such as brochures, one-page summaries, case studies, advertisements, and digital content that support sales efforts.<br>• Partner with internal stakeholders and outside agencies to create messaging and visual assets that reflect brand strategy and resonate with target audiences.<br>• Oversee content review and approval processes to keep projects moving on schedule while maintaining accuracy, quality, and brand alignment.<br>• Coordinate marketing support for trade shows and industry events, including collateral preparation, booth graphics, signage, and exhibitor submissions.<br>• Handle core event logistics such as registrations, vendor coordination, promotional item ordering, and timeline tracking to ensure smooth execution.<br>• Monitor event and promotional spending, maintain budget visibility, and forecast needs in line with approved plans and purchasing guidelines.<br>• Work with sales and marketing teams to prepare materials that help communicate value propositions clearly across hospitality and contract channels.<br>• Organize post-event assets and materials for follow-up activities and future reuse to extend the value of marketing investments.
We are looking for an experienced Communications Specialist III to strengthen internal messaging and help employees stay informed, connected, and aligned with organizational priorities in St Paul, Minnesota. This Long-term Contract position focuses on developing clear communication plans, shaping engaging content across digital channels, and ensuring messaging supports the company’s broader direction. The ideal candidate brings strong judgment, excellent writing skills, and the ability to coordinate information across teams while tracking the effectiveness of communication efforts.<br><br>Responsibilities:<br>• Develop and deliver internal communication initiatives that improve employee awareness, participation, and engagement around company priorities.<br>• Create, organize, and publish multimedia content such as videos, photos, and written updates for internal platforms, websites, and blog channels.<br>• Maintain consistency in tone, messaging, and communication standards across materials, programs, and employee-facing resources.<br>• Partner with business leaders and cross-functional teams to prepare and distribute announcements, memos, directives, and other time-sensitive updates.<br>• Evaluate communication needs and recommend the most appropriate content, timing, and delivery approach for organizational initiatives and events.<br>• Use research, data, and relevant experience to support communication strategies and strengthen message effectiveness.<br>• Monitor communication performance and present results, insights, and recommendations for continuous improvement.<br>• Manage assigned projects independently while balancing deadlines, stakeholder expectations, and multiple communication deliverables.
<p>This position will oversee day to day operations and lead our client’s customer service team with a focus on driving continuous improvement initiatives. This leader will play a key role in delivering an exceptional customer experience, optimizing internal processes, and building a high-performing, customer-focused team.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Lead, coach, and develop a customer service team while fostering a high-performance and customer-first culture</li><li>Oversee daily customer service operations, including order processing, inquiries, and issue resolution</li><li>Manage and resolve customer concerns via phone and email, including escalated issues</li><li>Process and oversee RMAs, mis-shipments, and customer contract administration</li><li>Monitor and analyze key performance indicators (KPIs) such as response time, resolution rate, and customer satisfaction; implement improvements as needed</li><li>Collaborate cross-functionally with sales, operations, and supply chain to ensure seamless service delivery</li><li>Identify and implement process improvements to drive efficiency and enhance the customer experience</li><li>Develop and deliver training programs to support team growth and consistency in service standards</li><li>Support CRM/ERP system enhancements and digital transformation initiatives</li><li>Participate in hiring, onboarding, and ongoing development of customer service staff</li><li>Establish and maintain strong relationships with customers and key stakeholders</li></ul>
<p>We are looking for a Contract Manager to support our client regarding vendor agreement activities for a Long-term Contract position based in Minnetonka, Minnesota. This role focuses on managing contract renewals, amendments, and extensions for existing supplier relationships while working closely with legal, finance, technology, operations, and other internal partners. The ideal candidate brings strong negotiation ability, sound business judgment, and the organizational skills needed to handle multiple priorities in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Drive the review, drafting, and negotiation of renewals, amendments, and extensions for current vendor agreements to keep contracts moving forward on schedule.</p><p>• Partner with cross-functional stakeholders to align contract terms with operational needs, financial expectations, and business objectives.</p><p>• Prepare and negotiate agreements for standard products and services, with attention to pricing structures, service expectations, and favorable contractual protections.</p><p>• Apply established templates, guidelines, and playbooks to promote consistency and efficiency throughout the contracting process.</p><p>• Maintain accurate contract information in contract management and procurement systems, ensuring records are complete and updated in a timely manner.</p><p>• Monitor agreement timelines and evaluate upcoming expirations to support proactive renewal planning and workload prioritization.</p><p>• Respond to internal questions regarding contract status, renewal activity, amendment processes, and documentation requirements.</p><p>• Communicate clearly with stakeholders at different organizational levels, adapting messaging to the audience and situation as needed.</p>