<p>We are looking for a dedicated Customer Service Representative to join our team in Plymouth, Minnesota, as a Dispatcher. This long-term contract position requires someone who thrives in a fast-paced environment and excels at managing multiple priorities. The role involves coordinating service requests, supporting technicians, and ensuring seamless communication with customers.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming calls, including service inquiries, crisis situations, follow-ups, and informational requests.</p><p>• Create and manage dispatch tickets for service calls, ensuring accuracy and timeliness.</p><p>• Assign service technicians to calls and conduct post-service debriefs to gather feedback.</p><p>• Update technician schedules and availability within company systems.</p><p>• Oversee the dispatch board and maintain an organized service schedule.</p><p>• Analyze workload forecasts to optimize resource allocation and scheduling.</p><p>• Provide technicians with essential information and ongoing support during service calls.</p><p>• Monitor and update service tickets, ensuring all details are accurate and current.</p>
<p>We are seeking a Licensing Coordinator for a role based in Monticello, Minnesota. This onsite role offers a contract to hire employment opportunity.</p><p><br></p><p>The objective of this role is to ensure the agent contracting process is as smooth and efficient as possible for our agents from start to finish. As a licensing specialist, you will execute professionalism while providing top notch customer service and work to find and create efficiencies<em>. </em>This is an amazing opportunity to join our team in a much-needed position. </p><p> </p><p>Whether you are familiar with the insurance background or not, your enthusiasm, motivation, and interest in becoming part of our well-established and positive work environment, makes you an ideal candidate. </p><p>We value your hard work and dedication to this position, and you can be confident that the opportunities for growth within the corporation will continue to arise. </p><p><strong> </strong></p><p><strong>Primary Responsibilities: </strong></p><ul><li>Generate and process contracting applications and other required forms for submission on all new and existing agents and agencies within Simplicity.</li><li>Completes routine follow-up on submitted agent contracting paperwork to ensure proper processing.</li><li>Assist with agent updates, contract changes, while proactively looking for ways to streamline the process to make it as smooth as possible for the agent.</li><li>Applies sound insurance knowledge regarding products and services, troubleshooting issues, and working to resolve in the quickest and most efficient way to best meet agent needs.</li><li>Provide professional correspondence via email and phone</li><li>Work efficiently to meet all service level agreements</li><li>Understand carrier workflows and maneuver carrier websites</li><li>Work closely with team members to meet common goals and assist when able</li></ul><p> </p><p><strong>Qualifications / Requirements: </strong></p><ul><li>Minimum of a High school diploma / GED </li><li>Strong computer skills; able to type 50+ words per minute </li><li>Proficiency in Microsoft Office (Word, Excel) </li><li>Experience with G Suite and Salesforce preferred, not required</li><li>Experience in related position preferred, not required</li></ul><p><strong> </strong></p><p><strong>Core Competencies:</strong></p><ul><li>Ability to provide exceptional customer service</li><li>Effective time management skills</li><li>Ability to prioritize and multitask in a fast-paced environment, and utilize multiple programs simultaneously</li><li>Capable of working both independently and in a team environment</li><li>Excellent organizational skills, attention to detail is a must</li><li>Ability to react to change in a productive and positive manner</li></ul><p><br></p><p><br></p><p><br></p><ul><li>Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <u>roberthalf.gobenefits.net</u> for more information.</li></ul>
<p>We are looking for a skilled Dispatcher to join our team on a long-term contract basis in Plymouth, Minnesota. This role involves coordinating service requests, managing technician routes, and ensuring customer needs are met efficiently. If you excel in multi-tasking and communication, this is an excellent opportunity to contribute to a dynamic and fast-paced environment. If interested, please call our office today - (952) 473-0442.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate daily service requests and technician schedules across multiple regions.</p><p>• Monitor service technician routes and address emergency needs with district service managers.</p><p>• Communicate with customers directly to clarify service requirements and exceptions.</p><p>• Utilize auto-routing systems while managing manual scheduling during high-demand periods.</p><p>• Provide occasional support to the service intake team by handling incoming technician calls.</p><p>• Collaborate with technicians and service managers using tools like Teams and Outlook.</p><p>• Maintain accurate records and notes in ticketing systems such as Solomon and Astea.</p><p>• Adapt to new systems and software as required, ensuring seamless transitions.</p><p>• Prioritize tasks effectively to address competing demands, including urgent customer needs.</p><p>• Work efficiently under pressure while interacting with diverse personalities and strong industry professionals.</p>
<p>We are seeking a detail-oriented and data-savvy professional to lead a short-term project focused on data cleanliness, readiness, and analytics. This role will be responsible for managing master data across systems (JDE, Vendor Master, Salesforce), collaborating with cross-functional teams, and leveraging Power BI to deliver insights and maintain data integrity.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Own and maintain master data records in ERP/CRM systems (JDE, Salesforce).</li><li>Ensure data accuracy, consistency, and completeness across platforms.</li><li>Collaborate with Supply Chain, Product Management, Finance, Operations, Procurement, Sales, and IT to align data needs.</li><li>Monitor data workflows and resolve discrepancies across business units.</li><li>Lead data cleansing, migration, and enrichment efforts.</li><li>Perform regular audits and data quality checks.</li><li>Develop and enforce data governance policies and SOPs.</li><li>Generate dashboards and reports using Power BI to track data quality KPIs.</li><li>Support system upgrades and process improvements related to master data.</li><li>Train internal users on data standards and best practices.</li></ul><p>Required Skills:</p><ul><li>Power BI: Strong experience in modeling, analytics, and dashboard creation.</li><li>Excel: Intermediate proficiency (VLOOKUPs, pivot tables, data modeling).</li><li>Experience working with large datasets and maintaining data integrity.</li><li>Strong analytical acumen and attention to detail.</li></ul><p>Preferred Skills:</p><ul><li>Excellent interpersonal skills; able to work effectively across teams.</li><li>Experience with a large ERP such as Oracle, JDE, SAP</li><li>Familiarity with data governance frameworks.</li></ul><p><br></p><p>Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.</p>
<p>If you're looking to find your place in the accounting field, we're looking for Accountant candidates who create spreadsheets in their sleep. Robert Half has an exciting opportunity for an Entry Level Accountant with a highly successful organization in the Twin Cities. This role is responsible for reviewing financial statements with a heavy data entry component. Are you interested in spreadsheet creation and manipulation? You might be a fit for this entry-level temporary / contract to hire position!</p><p> </p><p>Major responsibilities:</p><p>- Facilitating full cycle Accounts Payable and Accounts Receivable processes</p><p>- Prepare monthly journal entries</p><p>- Helping with audit fieldwork for both operational and financial audits</p><p>- Reconciling and balancing general ledger accounts</p><p>- Researching and correcting account discrepancies</p><p>- Performing other related duties and participating in special projects as assigned</p><p>- Data entry</p><p> </p><p>*Please note that all candidates are required to provide 2 recent supervisor or manager references in order to be considered for employment.</p><p> </p><p>Please submit your resume and call 651-293-3973 for review and consideration. </p>
<p>Robert Half is actively looking to hire a determined Accounting Specialist for a recognized company. The primary tasks of the Accounting Specialist will be assisting in the process of Accounts Payable (A/P) and Accounts Receivable (A/R), matching invoices to purchase orders and/or vouchers, and general forms of data entry. If you are innovative and motivated, get your career moving in the right direction in a dynamic team environment. This is a long term temporary / contract to hire employment opportunity.</p><p> </p><p>Responsibilities</p><p>- General accounting and administration assistance: help with G/L account reconciliation and month-end closing, other ad hoc projects</p><p>- Rectify transaction documents, which may involve alteration of other documents or entries as well as the original; may initiate other actions</p><p>- Transmit financial information to journals, registers, and ledgers, manually or by electronic equipment</p><p>- Support Accounts Receivable: apply cash receipt, help with collection of past due balance, process daily invoices/credit</p><p>- Assemble documents that require knowledge in determining proper classification of accounting codes and expenditure codes</p><p>- Prepare statements and reports that require utilization of a number of sources</p><p>- Help with control of budgets by monitoring budgets and originating or verifying adjustments and transfers</p><p>- Work with Accounts Payable: A/P invoice matching & filing, vendor invoices and disbursement filing</p><p>- Harmonize discrepancies by checking all possible sources of disagreement, reconstructing probable actions, and recognizing the effect on other accounts; prepare correction documents as required</p><p> </p><p>*Please note that all candidates are required to provide 2 recent supervisor or manager references in order to be considered for employment.</p><p> </p><p>Please submit your resume and call 651-293-3973 for review and consideration. </p>
